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78200X Demo

This document contains 10 sample exam questions for the Avaya IP Office Platform Configuration and Maintenance exam. It provides multiple choice questions about configuring and troubleshooting an Avaya IP Office system, including adding users, changing passwords, call routing validation, troubleshooting call quality issues, configuring hot desking, collecting troubleshooting data using the System Status Application, enabling remote workers to register locally, supported client license types, default call routing, and rights required to access the System Status Application tool.

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0% found this document useful (0 votes)
47 views5 pages

78200X Demo

This document contains 10 sample exam questions for the Avaya IP Office Platform Configuration and Maintenance exam. It provides multiple choice questions about configuring and troubleshooting an Avaya IP Office system, including adding users, changing passwords, call routing validation, troubleshooting call quality issues, configuring hot desking, collecting troubleshooting data using the System Status Application, enabling remote workers to register locally, supported client license types, default call routing, and rights required to access the System Status Application tool.

Uploaded by

axell ivan L.R.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Avaya IP Office Platform Configuration and

Maintenance Exam
Avaya 78200X
Version Demo

Total Demo Questions: 10

Total Premium Questions: 66


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QUESTION NO: 1

Which method can be used to add new users to a Server Edition in Select mode?

A. LDAP

B. LMS

C. Outlook Plugin

D. Duplicate User

ANSWER: A

QUESTION NO: 2

If you choose to erase security settings to set them back to default, which three passwords will you be prompted to change?
(Choose three.)

A. Administrator Password

B. Voicemail Pro Password

C. Security Password

D. User Password

E. System Password

ANSWER: A C E

QUESTION NO: 3

Calls into the IP500 V2 are not ringing to the expected user.

Which statement describes how the call routing is validated?

A. Use the System Status Application (SSA) to see what user the call is ringing to.

B. Use Customer Call Status (CCS) to see what user the call is ringing to.

C. Capture a System Monitor trace and escalate to Avaya for an answer.

D. Wait until the system is idle and place test calls so you can hear which telephone is ringing.

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ANSWER: B

QUESTION NO: 4

A customer is experiencing clipping and drop-outs when using a remote deskphone through the WAN.

Which two methods can a technician use to help identify the source of the problem? (Choose two.)

A. Add an IP route.

B. Change codecs in the IP Office.

C. Compare calls to local and remote extensions.

D. Change the Mode from A-law to u-Law.

E. Watch QoS alarms in SSA.

ANSWER: C E

QUESTION NO: 5

Which configuration area must be configured for the Hot Desking user?

A. Services

B. Telephony-Supervisor Settings

C. User Rights

D. Extension

E. Mobility

ANSWER: B

QUESTION NO: 6

When using the System Status Application to troubleshoot an issue, which two methods can be used for collecting data?
(Choose two.)

A. Snapshot Only

B. Selective View

C. Continuous Log

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D. Resource View

E. Development Tracing

ANSWER: A C

QUESTION NO: 7

A remote worker with an Avaya SIP Client visits their office headquarters where the IP Office and one-X® Portal are located.

Which two technologies enable the worker to re-register locally? (Choose two.)

A. Port forwarding

B. Split DNS

C. Network Access

D. XMPP

E. Border controller

ANSWER: B C

QUESTION NO: 8

Which three licenses can support the Avaya Equinox® client without the additional need for a softphone? (Choose three.)

A. Basic User

B. Teleworker

C. Power User

D. Remote worker

E. Office Worker

F. Receptionist

ANSWER: B C E

QUESTION NO: 9

When you first power on the IP Office, there are two default incoming call routes; one is to route all voice calls to the Hunt
Group main, which contains the first 10 extensions, and the other is for data calls.

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Where are data calls routed by default?

A. RAS access “Dialin”

B. Hunt group “Data”

C. Extension “Modern”

D. Hunt group “Main”

ANSWER: A

QUESTION NO: 10

To allow a user access to the SSA tool for system monitoring and troubleshooting, which rights group in the security setting
must the user have enabled?

A. System Status group

B. Installation group

C. Admin System

D. Maint Admin

ANSWER: A

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