1. What is Pega?

Pega is a platform for building enterprise software applications. It provides

tools for designing, building, and deploying applications faster and more
efficiently than traditional coding methods.
2. What is the difference between Pega and other BPM tools?
Pega is a low-code BPM (Business Process Management) platform, meaning it
allows users to design and build applications with minimal hand-coding. Other
BPM tools may require more coding and customization.
3. What is a Case in Pega?
In Pega, a Case represents a unit of work that needs to be completed. It can
be a customer service request, a sales opportunity, a support ticket, or any
other type of business process.
4. What is a Flow in Pega?
A Flow in Pega represents a sequence of steps that need to be executed to
complete a Case. It defines the business process and the order in which tasks
should be performed.
5. What are Activities in Pega?
Activities in Pega are units of logic that perform specific tasks with in a Case or
a Flow. They can execute business logic, update data, and interact with
external systems.
6. What is the difference between Page and Page List in Pega?
A Page in Pega represents a single data structure, while a Page List represents
a list of data structures. Pages are used to store individual records, while Page
Lists are used to store collections of records.
7. Explain the difference between Rule Resolution and Rule Execution in
Pega.
Rule Resolution in Pega determines which rule to execute based on the
highest version and the rule resolution order. Rule Execution is the actual
execution of the rule to perform a specific task with in the application.
8. What is a Data Page in Pega?
A Data Page in Pega is a reusable container for holding data retrieved from a
data source. It helps improve performance by caching data and making it
available to multiple users and processes.
9. How does Pega ensure security in applications?
Pega provides a robust security framework that includes authentication,
authorization, and encryption mechanisms. It supports role-based access
control, encryption of sensitive data, and integration with external
authentication providers.
10. Can you explain the concept of Declarative Rules in Pega?
Declarative rules in Pega allow you to define business logic declaratively,
without writing custom code. Examples include declarative expressions,
constraints, and validation rules.

1. What is Pega?
 Pega is a business process management (BPM) and customer
relationship management (CRM) software that provides tools for
building and managing web-based applications. It's known for its
robustness in automating workflows, managing cases, and delivering
personalized customer experiences.
2. What are the key features of Pega?
 Pega offers features like case management, workflow automation,
predictive analytics, decision management, AI capabilities, omni-
channel communication, and rapid application development.
3. What is a Case in Pega?
 In Pega, a Case represents a unit of work that moves through a process
flow in an application. It can be a customer service request, a loan
application, an insurance claim, etc.
4. What is a Flow in Pega?
 A Flow in Pega represents the sequence of steps that a case follows to
reach its resolution. It defines the path a case takes through its lifecycle.
5. What is a Rule in Pega?
 In Pega, a Rule is a building block that defines the behaviour of an
application. Examples include activities (for implementing business
logic), data types (for defining structured data), flows (for defining case
processes), and user interface elements (for designing the user
interface).
6. What is a Class in Pega?
 A Class in Pega is a blueprint that defines the structure and behaviour
of objects in the application. It serves as a template for creating
instances of objects.
7. Explain the difference between declarative and procedural programming
in Pega.
 Declarative programming in Pega involves configuring rules and
properties to define the behaviour of the application without writing
procedural code. Procedural programming, on the other hand, involves
writing custom Java or .NET code to implement specific functionalities.
8. What is the role of Business Analysts in Pega development?
 Business Analysts in Pega are responsible for gathering and analysing
business requirements, defining application features, designing
processes, and ensuring that the application meets the needs of the
business users.
9. How does Pega ensure security in applications?
 Pega provides various security features such as authentication,
authorization, encryption, and auditing to ensure the security of
applications. It also supports integration with external identity
management systems for user authentication.
10. Can you explain the difference between rule resolution and rule
availability in Pega?
 Rule resolution in Pega refers to the process of determining which rule
to execute based on the rule resolution algorithm. Rule availability
refers to whether a rule is accessible or not based on the access
settings defined in the application.

1. What is Pega?
Pega is a BPM (Business Process Management) tool used for building
enterprise applications. It provides a platform for creating business process
automation, case management, and customer relationship management
solutions.
2. What are the key components of Pega?
The key components of Pega include:
 Pega RULES Process Commander (PRPC)
 Designer Studio
 Process Commander Portal
 Integration components
 Decision rules
 Case Management
3. What is PRPC?
PRPC stands for Pega RULES Process Commander. It is the core development
framework of Pega used for building applications. It provides tools for
creating and managing business processes, rules, and user interfaces.
4. Explain the difference between PRPC and Pega BPM.
PRPC (Pega RULES Process Commander) is the earlier name for the Pega
platform. Pega BPM refers to the suite of BPM tools and capabilities provided
by Pega Systems. Essentially, they refer to the same thing but are referred to
differently based on the time of reference.
5. What are the different types of rules in Pega?
In Pega, there are several types of rules, including:
 Activities
 Flows
 Decision tables
 Data transforms
 Declarative rules (Declare expressions, constraints, etc.)
 User Interface rules (Sections, Harnesses, etc.)
 Service rules (Connectors, Services, etc.)
6. What is a Flow in Pega?
A Flow is a sequence of steps in Pega that defines the path a case takes as it
moves through a business process. It represents the lifecycle of a case and
defines the actions to be taken at each step.
7. What is a Case in Pega?
A Case in Pega represents a unit of work or a business transaction. It
encapsulates all the information and processes related to a specific task or
transaction with in an organization.
8. What is a Property in Pega?
A Property in Pega represents a piece of data associated with a case or a
process. It can be used to store information such as customer details,
transaction amounts, or any other relevant data.
9. Explain the difference between Pages and Classes in Pega.
 Pages: In Pega, a Page is an instance of a class that holds data. It
represents a single record or data structure.
 Classes: A Class in Pega defines the structure and behaviour of objects.
It acts as a blueprint for creating instances (Pages) and organizing them
into a hierarchy.
10. What is the purpose of the Rule Set in Pega?
Rule Sets in Pega are used to organize and manage rules. They define a logical
grouping of rules based on their functionality or business area. Rule Sets help
in versioning, deployment, and governance of rules with in a Pega application.
1. What is Pega?
 Pega is a Business Process Management (BPM) tool developed on Java
technology. It is used for building enterprise applications with features
like process automation, case management, and decision management.
2. What are the key components of Pega?
 Pega has several key components, including:
 Designer Studio: A web-based interface for building
applications.
 Process Commander: The core engine for managing business
processes.
 Business Rules Engine: Allows for the creation and
management of business rules.
 Predictive Analytics: Utilizes historical data to make predictive
decisions.
 Case Management: Enables the management of cases from
creation to resolution.
3. What is a flow action in Pega?
 A flow action in Pega is a unit of work performed by a user or an
automated process with in a business process flow. It represents a step
or task that a user needs to complete to move the case forward.
4. What is a flow rule in Pega?
 A flow rule in Pega defines the sequence of steps or actions that need
to be performed to complete a specific business process. It consists of
various flow shapes such as assignment, decision, utility, etc., and is
used to model the workflow of an application.
5. What is the difference between declarative and programmatic rules in
Pega?
 Declarative rules are configuration-based rules that are defined using
Pega's Rule Editor and require no coding. Examples include declarative
expressions, decision tables, and declarative pages. Programmatic rules,
on the other hand, are rules that involve custom Java code and are
created using Pega's Java Integration capabilities.
6. Explain the difference between a case and a case type in Pega.
 A case type in Pega represents a specific type of work that needs to be
processed or managed with in an application. It defines the structure,
behaviour, and lifecycle of a case. A case, on the other hand, represents
an instance of a case type, i.e., a specific piece of work that is being
processed or managed.
7. What is a data page in Pega?
 A data page in Pega is a reusable container for holding data retrieved
from a data source such as a database or a web service. It helps
improve performance by caching data and sharing it across multiple
users and requests.
8. How do you handle exceptions in Pega?
 Exceptions in Pega can be handled using error handling mechanisms
such as exception handling activities, exception flows, and error
logging. Error handling activities can be defined at various levels in the
application to catch and handle exceptions gracefully.
9. What is the purpose of the clipboard in Pega?
 The clipboard in Pega is a temporary storage area used to hold data
during the processing of a request or interaction. It is used to pass data
between different rules and components with in the application.
10. How do you debug an application in Pega?
 In Pega, you can debug an application using tools such as Tracer,
Clipboard, and Log files. Tracer helps in tracing the execution of rules
and processes, Clipboard allows inspecting the contents of the
clipboard during runtime, and Log files provide information about
errors and warnings generated during execution. Additionally,
breakpoints can be set in the rule debugger to halt execution at
specific points for inspection.

1. What is Pega?
 Pega is a platform for building enterprise applications faster and with
greater flexibility. It offers a low-code development environment where
applications can be developed, deployed, and managed.
2. What is the difference between BPM and Pega?
 BPM (Business Process Management) is a discipline aimed at improving
business processes, while Pega is a BPM platform that provides tools
and frameworks to implement BPM solutions.
3. Explain the key components of Pega.
 Pega Platform consists of several key components such as Case
Designer, Data Model, User Interface, Decision Rules, Integration, and
Reporting.
4. What is a Case in Pega?
 A Case in Pega represents a unit of work that needs to be completed. It
encapsulates the entire lifecycle of a business process from initiation to
resolution.
5. What is a Flow in Pega?
 A Flow in Pega is a sequence of steps that defines the processing logic
of a case. It guides users through the steps required to complete a
case.
6. What are Activities in Pega?
 Activities in Pega are units of processing logic that perform specific
tasks with in a case. They can be used to manipulate data, make
decisions, or interact with external systems.
7. What is a Rule in Pega?
 A Rule in Pega represents a reusable component that defines business
logic or behaviour. Examples include Decision Tables, Data
Transformations, and UI Rules.
8. What is a Data Page in Pega?
 A Data Page in Pega is a container for holding data retrieved from a
data source. It provides a way to cache and manage data for reuse
across multiple components.
9. What is Declarative Processing in Pega?
 Declarative processing in Pega allows you to define business rules and
logic using configuration rather than custom code. This includes
features like Decision Tables, Declare Expressions, and Declarative
Rules.
10. How does Pega support integration with external systems?
 Pega provides several integration capabilities such as Connectors,
Services, and Data Pages. These allow for seamless communication with
external systems using standard protocols like SOAP, REST, and JMS.
1. What is Pega?
 Pega is a leading platform for building BPM (Business Process
Management) and CRM (Customer Relationship Management)
applications. It provides tools for designing, building, and managing
enterprise-level applications.
2. What are the key components of Pega?
 Pega consists of several key components including:
 Pega RULES: The main engine that powers Pega applications.
 Designer Studio: An integrated development environment for
building applications.
 Process Commander: A runtime environment for executing
applications.
 Pega's Decisioning capabilities: Including Predictive Analytics,
Adaptive Decision Manager, and Next-Best-Action.
3. What is a Rule Set?
 A Rule Set is a container for rules in Pega. It organizes and categorizes
rules based on their functionality or business area. Rule Sets allow for
easier management, versioning, and deployment of rules within a Pega
application.
4. Explain the difference between Rule Set and Rule Set Version.
 A Rule Set is a logical container for grouping rules based on
functionality or business area. A Rule Set Version is a specific snapshot
of a Rule Set at a particular point in time. Rule Set Versions are used for
versioning and managing the deployment of rules.
5. What is a flow rule?
 A flow rule in Pega is used to define a sequence of steps that represent
a business process or workflow. It specifies the order in which tasks are
performed and the conditions under which they are executed.
6. What is a Case in Pega?
 In Pega, a Case represents a unit of work or a business transaction. It
encapsulates all the information, processes, and tasks related to a
specific business entity or interaction.
7. What is a property in Pega?
 A property in Pega represents a piece of data or information. It defines
the attributes and characteristics of data used within a Pega
application, such as its name, data type, and validation rules.
8. Explain the difference between Data Page and Declare Page.
 Data Page: Data Page holds data in memory, which can be shared
across multiple users and requests. It helps in caching and improves
performance by reducing database calls.
 Declare Page: Declare Page is used to create a temporary data structure
that holds data retrieved from the database or calculated dynamically.
It is not shared across requests and is specific to a single user session.
9. What is a harness in Pega?
 A harness in Pega is a layout used to define the user interface of a Pega
application. It specifies the arrangement and presentation of various
user interface elements such as fields, buttons, and sections.
10. What is an activity in Pega?
 An activity in Pega is a procedural rule used to define custom business
logic or processing logic. It consists of a sequence of steps that perform
specific actions such as data manipulation, decision-making, or
integration with external systems.

1. What is Pega?
 Pega is a leading BPM (Business Process Management) tool that
provides a platform for building and deploying enterprise applications.
It enables organizations to create and manage complex, rule-based
workflows and automate business processes.
2. What are the key components of Pega?
 Pega has several key components including:
 PRPC (Pega Rules Process Commander): The core engine for
building and running Pega applications.
 Designer Studio: An IDE for designing and developing
applications.
 Process Commander Portal: A web-based interface for end-users
to interact with Pega applications.
 Pega RULES Database (PRPC Database): Stores rules, data, and
work items used by Pega applications.

3. What is a Rule in Pega?
 A Rule in Pega represents a configurable element that defines the
behaviour of the application. It includes rules for UI design, business
logic, integration, decision-making, and more.
4. Explain the difference between a Rule and a Rule Set in Pega.
 A Rule is a single logical unit within a Pega application, defining specific
behaviour or functionality.
 A Rule Set is a collection of related rules grouped together for better
management and organization. Rule Sets help in versioning,
deployment, and access control of rules.
5. What is a Class in Pega?
 In Pega, a Class represents a blueprint or template for objects. It
defines the structure and behaviour of instances (objects) created from
it. Classes are used to organize and categorize rules and data within the
application.
6. What are the different types of Rule Sets in Pega?
 In Pega, Rule Sets can be categorized into three types:
 Application Rule sets: Contain rules specific to an application.
 Framework Rule sets: Provide reusable components and
functionality shared across multiple applications.
 Enterprise Rule sets: House common rules shared across
multiple applications within an organization.
7. What is the difference between a Work Object and a Work Type in Pega?
 A Work Object represents a specific unit of work or case within a Pega
application. It encapsulates data, processes, and rules related to that
work item.
 A Work Type is a category or template for work objects. It defines the
structure and behaviour of work objects belonging to a particular type
or category.
8. What is the purpose of the Clipboard tool in Pega?
 The Clipboard tool in Pega provides a runtime view of data and objects
within the application. It allows developers and administrators to
inspect, debug, and monitor the state of objects during runtime.
9. Explain the concept of Declarative Rules in Pega.
 Declarative rules in Pega allow developers to define business logic and
behaviours using configurations rather than traditional procedural
coding. Examples include declarative expressions, constraints, decision
tables, and validation rules.
10. How does Pega support Case Management?
 Pega provides robust case management capabilities to model,
automate, and optimize complex business processes. It offers features
such as case types, stages, steps, assignments, SLA (Service Level
Agreement) management, and reporting to streamline case processing
and improve efficiency.
1. What is Pega?
 Pega is a powerful BPM (Business Process Management) tool used to
design, develop, and deploy enterprise applications. It enables
organizations to automate processes, streamline workflows, and
improve operational efficiency.
2. What are the key components of Pega?
 The key components of Pega include PRPC (Pega Rules Process
Commander), Designer Studio, Process Commander Portal, and the
Pega RULES Database. These components work together to facilitate
the development and execution of Pega applications.
3. What is a Rule in Pega?
 A Rule in Pega defines specific behaviour or functionality within an
application. It encapsulates business logic, UI design, integration points,
and other aspects of application behaviour.
4. Explain the difference between a Rule and a Rule Set in Pega.
 A Rule is a single logical unit that defines a specific aspect of
application behaviour. A Rule Set is a collection of related rules
grouped together for easier management and deployment. Rule Sets
help organize rules and control access to them.
5. What is a Class in Pega?
 In Pega, a Class serves as a blueprint for creating objects within the
application. It defines the structure and behaviour of instances created
from it, including rules and data associated with those instances.
6. What are the different types of Rule Sets in Pega?
 Pega Rule Sets can be categorized into Application Rule Sets,
Framework Rule Sets, and Enterprise Rule Sets. Each type serves a
specific purpose in organizing and managing rules within the
application ecosystem.

7. What is the difference between a Work Object and a Work Type in Pega?
 A Work Object represents a specific unit of work or case within the
application, while a Work Type defines the category or template for
those work objects. Work Types provide a standardized structure for
organizing and processing work items.
8. What is the purpose of the Clipboard tool in Pega?
 The Clipboard tool in Pega provides real-time visibility into data and
objects within the application during runtime. It is useful for
debugging, monitoring, and analysing the state of objects as they flow
through the system.
9. Explain the concept of Declarative Rules in Pega.
 Declarative rules in Pega allow developers to define business logic and
behaviours using configurations rather than traditional coding. This
approach simplifies development and maintenance by abstracting
complex logic into reusable components.
10. How does Pega support Case Management?
 Pega offers robust case management capabilities to model, automate,
and optimize business processes. It provides features such as case
types, stages, steps, assignments, and SLA management to facilitate
efficient case processing and resolution.

1. What is Pega?
 Pega is a business process management (BPM) tool developed on Java
technology that helps in building and managing enterprise
applications. It offers various features like process flow automation,
case management, decision management, and user interface
development.
2. What are the key components of Pega?
 The key components of Pega include Process Commander, Designer
Studio, Decision Rules, Case Management, and User Interface (UI).
3. What is a Rule Set?
 A Rule Set is a container for rules in Pega. It is used to organize and
manage rules efficiently. Rules within a Rule Set can be versioned and
locked to control access.
4. Explain the difference between Rule Set and Rule Set version?
 Rule Set: A Rule Set is a logical container for rules in Pega.
 Rule Set Version: A Rule Set Version is a specific snapshot of a Rule Set
at a particular point in time. It contains the rules with their
configurations.
5. What is the difference between Rule Resolution and Rule Availability in
Pega?
 Rule Resolution: It is the process by which Pega determines which rule
to execute based on the current context and rule hierarchy.
 Rule Availability: It defines when a rule can be executed, based on the
ruleset version and other conditions specified.
6. What are the different types of workflows supported by Pega?
 Pega supports various types of workflows including:
 Case Lifecycle Management
 Straight Through Processing
 Screen Flows
 Sub-Processes
7. What is a Data Page in Pega?
 A Data Page is a named and parameterized clipboard page that holds
data to be shared across multiple users, processes, and rules. It helps in
reducing database calls and improving application performance.
8. What is a Clipboard in Pega?
 The Clipboard is a runtime area in memory that stores the data
processed by the Pega application. It holds various types of information
like rules, properties, and work items during case processing.
9. Explain the difference between Activities and Flows in Pega?
 Activities: Activities are procedural rules used to automate tasks within
a case or flow. They consist of a sequence of steps to perform a specific
action.
 Flows: Flows are visual representations of a process or a case lifecycle.
They define the sequence of steps to be followed to complete a task or
a case.
10. What is a Work Object in Pega?
 A Work Object represents a unit of work within a Pega application. It
encapsulates data, processes, and interactions related to a specific task
or case instance

1. What is Pega?
 Pega is a Business Process Management (BPM) tool developed on Java
concepts. It is used for building enterprise-level applications to reduce
the coding effort.
2. What are the key features of Pega?
 Pega offers features like case lifecycle management, automatic
generation of UI, rule-based routing, decisioning, analytics, and
scalability.
3. Explain the difference between Rule and Rule-Set in Pega?
 A Rule represents a single unit of logic, such as a process, flow, or
decision. Rule-Set is a collection of rules grouped together for better
management and version control.
4. What are the different types of Rule-Types in Pega?
 Some common Rule-Types in Pega are Activity, Flow, Flow Action, Data
Transform, Decision Table, and Service.
5. What is the purpose of a Flow Action in Pega?
 Flow Action represents a user interaction in a case life cycle. It defines
the input fields and actions that users can perform at different stages of
a process.
6. Explain the difference between Page and Page List in Pega?
 Page represents a single data structure, while Page List represents an
ordered collection of similar data structures.
7. What is a Work Object in Pega?
 A Work Object represents an instance of a case or assignment in Pega.
It contains data and tracks the progress of a particular business
process.
8. What is the purpose of the Declarative Rule in Pega?
 Declarative rules allow you to define and manage business logic
without writing code explicitly. Examples include Declare Expressions,
Declare Constraints, and Declare OnChange rules.
9. Explain the difference between Validate and Edit Validate rules in Pega?
 Validate rules are used to validate property values during case
processing, whereas Edit Validate rules are used to validate user input
in UI forms.
10. How does Pega ensure security in applications?
 Pega provides security mechanisms such as Access Control Policies,
Authentication Services, Role-Based Access Control (RBAC), and
encryption to ensure data and application security.
11. What is the purpose of the Clipboard in Pega?
 The Clipboard is a temporary memory space used to store data during
the execution of a Pega application. It helps in debugging and
monitoring the flow of data within the application.
12. How does Pega support integration with external systems?
 Pega offers various integration capabilities such as Connectors, Service
SOAP, Service REST, Database Tables, and File Listeners to interact with
external systems and exchange data.
1. What is Pega? Pega is a Business Process Management (BPM) tool that
provides a platform for creating business applications. It offers solutions for
process automation, customer engagement, and decision management.
2. What are the key components of Pega?
 Case Designer: Used to design cases, which represent end-to-end
processes.
 Data Designer: Allows modeling and managing data structures.
 User Interface (UI) Designer: Used for designing user interfaces for
applications.
 Decision Designer: Enables modeling of business rules and decision
logic.
3. What is a rule in Pega? In Pega, a rule is a reusable unit of application logic
that defines the behavior of an application. Examples of rules include activities
(procedural logic), flows (sequence of steps), data transforms (data
manipulation), and UI elements.
4. Explain the difference between declarative and procedural programming
in Pega.
 Declarative programming: Involves specifying what needs to be done
rather than how to do it. Pega's rule-based system emphasizes
declarative programming, where business logic is defined through
rules, such as decision tables and declarative expressions.
 Procedural programming: Involves specifying the exact steps to
perform a task. In Pega, activities represent procedural logic, where
developers define step-by-step instructions for accomplishing a task.
5. What is a Work Object in Pega? A Work Object is an instance of a case in
Pega. It represents a specific unit of work or a business transaction that flows
through a predefined process.
6. What is a Flow in Pega? A Flow in Pega represents a sequence of steps that
guide users or systems through a process. Flows can include user tasks,
decision points, and automated actions.
7. What is the difference between a Property and a Data Page in Pega?
 Property: Represents a piece of data associated with a case or a work
object. Properties define the structure of data that flows through the
application.
 Data Page: Represents a cached copy of data retrieved from an
external system or calculated at runtime. Data pages improve
performance by storing frequently accessed data in memory.
8. What are Activities in Pega? Activities are procedural units of logic in Pega
that perform specific tasks within an application. They can manipulate data,
call other activities, or interact with external systems.
9. Explain the role of Roles and Access Groups in Pega.
 Roles: Roles define the responsibilities and permissions of users within
an application. Users are assigned one or more roles that determine
what actions they can perform.
 Access Groups: Access groups are collections of roles, privileges, and
settings that control a user's access to features and data within an
application.
10. How do you handle errors in Pega applications? Errors in Pega applications
can be handled using exception handling mechanisms such as try-catch
blocks in activities or error handling stages in flows. Additionally, Pega
provides logging and monitoring tools to track errors and exceptions
encountered during runtime.

1. What is Pega?
 Pega is a Business Process Management (BPM) tool that is widely used
for building enterprise applications. It provides a platform for creating,
managing, and optimizing business processes and workflows.
2. What are the key components of Pega?
 Pega comprises several key components, including:
 PegaRULES Process Commander (PRPC): The core development
platform.
 Designer Studio: An integrated development environment for
building applications.
 Process Commander Portal: A web-based interface for end-users
to interact with applications.
 Rulebase: A repository for storing rules that define application
behavior.
 Decision Rules: Rules used for decision-making within
applications.
3. What is a Rule in Pega?
 In Pega, a Rule represents a unit of application logic that defines
behavior. Examples include flow rules, decision rules, UI rules, and data
rules.
4. Explain the difference between a Rule and a RuleSet in Pega.
 A Rule is an individual unit of application logic, whereas a RuleSet is a
collection of related rules. RuleSets provide a way to organize and
manage rules within an application.
5. What is a Flow in Pega?
 A Flow in Pega represents a sequence of steps that define a business
process or workflow. Flows are used to automate and streamline
business processes within applications.
6. What is a Class in Pega?
 A Class in Pega represents a blueprint for defining objects and their
properties within an application. Classes are used to organize and
structure data within the Pega platform.
7. Explain the difference between Rule Resolution and Rule Availability in
Pega.
 Rule Resolution refers to the process of determining which rule to
execute based on various factors such as rule type, version, and
availability. Rule Availability defines the scope and conditions under
which a rule can be accessed and executed within an application.
8. What is a Property in Pega?
 A Property in Pega represents a piece of data or information associated
with an object or case within an application. Properties are used to
store and manipulate data throughout the lifecycle of an application.
9. What is a Harness in Pega?
 A Harness in Pega represents a container for displaying sections and
other user interface elements within a portal or form. Harnesses are
used to define the layout and structure of user interfaces within
applications.
10. What are the different types of rules in Pega?
 Pega supports various types of rules, including but not limited to:
 Activity rules
 Data Transform rules
 Decision rules (such as Decision Tables and Decision Trees)
 UI rules (such as Sections, Harnesses, and Flow Actions)
 Integration rules (such as Connectors and Services)

1. What do you know about Pega?

 Pega is a leading software platform for customer engagement and
operational excellence. It offers a suite of applications to automate and
streamline business processes, manage customer relationships, and
deliver personalized experiences across various channels.
2. What is PRPC?
 PRPC stands for Pega Rules Process Commander. It is the core
component of the Pega platform, providing tools and frameworks for
building and deploying enterprise applications rapidly.
3. Can you explain the key features of Pega?
 Pega offers features such as business process management (BPM), case
management, decision management, artificial intelligence (AI)
capabilities, and omnichannel capabilities for seamless customer
interactions.
4. What is a case in Pega?
 In Pega, a case represents a unit of work or a business process that
needs to be completed. It encapsulates all the related data, tasks, and
interactions necessary to fulfill a specific goal or objective.
5. How would you define a flow action in Pega?
 A flow action in Pega is a user interface component that enables users
to interact with a case by performing specific actions or tasks. It can
trigger various actions such as updating case data, routing the case, or
invoking business logic.
6. What are activities in Pega?
 Activities in Pega are reusable units of logic that perform specific tasks
within an application. They can be used to automate business
processes, manipulate data, or integrate with external systems.
7. How do you handle exceptions in Pega?
 In Pega, exceptions can be handled using error handling mechanisms
such as Try-Catch blocks within activities or by implementing exception
handling strategies at the application level using exception shapes in
flows.
8. Can you explain the difference between declarative and imperative rules
in Pega?
 Declarative rules in Pega define the behavior of an application without
specifying the sequence of steps, while imperative rules specify the
sequence of steps to achieve a specific outcome.
9. Have you worked with decision rules in Pega?
 Decision rules in Pega are used to automate business decisions based
on predefined criteria or conditions. They can be implemented using
decision tables, decision trees, or decision maps depending on the
complexity of the decision logic.
10. How would you integrate external systems with a Pega application?
 External systems can be integrated with Pega using various methods
such as SOAP and REST services, database connectors, file connectors,
or custom Java code using Pega's integration capabilities.
1. What is Pega?
 Pega is a Business Process Management (BPM) tool used to build and
deploy enterprise-level applications. It provides a platform for creating,
managing, and optimizing business processes.
2. What are the key components of Pega?
 Pega Platform consists of several key components including Designer
Studio, App Studio, Dev Studio, Case Management, Decision
Management, and Integration capabilities.
3. What is the difference between a RuleSet and RuleSet Version in Pega?
 A RuleSet is a container for rules in Pega, while a RuleSet Version is a
specific version of a RuleSet. RuleSet Versions are used to manage and
control the deployment of rules across different environments.
4. Explain the concept of a Case in Pega.
 A Case in Pega represents a unit of work or a business process that
needs to be completed. It consists of a series of steps or stages that
define the flow of work from start to finish.
5. What are Activities in Pega?
 Activities are procedural rules in Pega used to define the logic or
behavior of an application. They contain a sequence of instructions that
are executed when the activity is called.
6. What is a Flow Action in Pega?
 A Flow Action is a user interface element used to gather or display
information during the execution of a flow in Pega. It can represent a
decision point or a step in the flow that requires user input.
7. Explain the purpose of Declarative Rules in Pega.
 Declarative rules in Pega are used to define and enforce business logic
without writing procedural code. Examples include Declare Expressions,
Declare Constraints, and Declare Index rules.
8. What is a Data Page in Pega?
 A Data Page in Pega is a container for holding data retrieved from
external sources or generated dynamically within the application. It
helps improve performance by caching and reusing data across
multiple requests.
9. How does Pega support integration with external systems?
 Pega provides various integration capabilities including Connectors,
Services, and REST APIs to interact with external systems such as
databases, web services, and enterprise applications.
10. What are the different types of rulesets in Pega?
 There are primarily three types of RuleSets in Pega:
1. Application RuleSets: These contain rules specific to an
application.
2. Enterprise RuleSets: These contain reusable rules shared across
multiple applications within an organization.
3. Product RuleSets: These contain rules provided by Pega for its
built-in functionalities.

1. What is Pega?
 Pega is a Business Process Management (BPM) tool developed on Java
language, which is used to build enterprise applications. It provides
various features such as process automation, case management,
customer relationship management (CRM), and decision management.
2. What are the key components of Pega?
 Pega comprises several key components including Case Designer, Data
Modeler, Integration Designer, User Interface (UI) Designer, Decision
Designer, and Reporting. These components collectively enable the
creation of robust business applications.
3. Explain the difference between Rule and RuleSet in Pega?
 A Rule in Pega represents a specific unit of logic or business
functionality, such as a flow, activity, or UI element. A RuleSet is a
collection of related rules. RuleSets are used for organizing and
managing rules based on their functionality or purpose.
4. What is a Class in Pega?
 In Pega, a Class represents a blueprint for creating objects, similar to
classes in object-oriented programming. Classes define the structure
and behavior of instances, including properties, rules, and inheritance
relationships.
5. What is a Flow Action?
 A Flow Action in Pega is a user interface element that allows users to
interact with a flow. It represents a step in a business process where
users can perform actions such as entering data, making decisions, or
advancing the flow.
6. How do you create a new application in Pega?
 To create a new application in Pega, you typically use the Application
Wizard. This wizard guides you through the process of defining the
application's name, description, rulesets, and other settings.
Alternatively, you can clone an existing application and customize it
according to your requirements.
7. Explain the role of Activities in Pega.
 Activities in Pega are used to define custom business logic or automate
tasks within a business process. They can perform actions such as data
manipulation, decision-making, and integration with external systems.
Activities are commonly used in flows and other rule types to
implement complex behavior.
8. What is a Case in Pega?
 In Pega, a Case represents a unit of work or a specific business
transaction that needs to be processed. Cases are typically created to
manage a series of related tasks or activities that collectively achieve a
business goal. Pega's Case Management capabilities provide tools for
designing, processing, and monitoring cases efficiently.
9. How do you handle errors in Pega applications?
 Errors in Pega applications can be handled using exception handling
techniques such as Try-Catch blocks in activities or by configuring error
handling options in flow actions and processes. Pega also provides
logging and monitoring features to track and analyze errors during
runtime.
10. What is the role of Decision Tables in Pega?
 Decision Tables in Pega are used to define and manage business rules
related to decision-making processes. They allow users to specify
conditions and corresponding actions in a tabular format, making it
easy to manage complex business logic and rulesets.
1. What is Pega?
Pega is a BPM (Business Process Management) tool used to build enterprise-
level applications with minimal coding. It provides a platform for designing,
building, and deploying business processes and applications.
2. What are the key components of Pega?
The key components of Pega include:
 PegaRULES Process Commander (PRPC)
 Pega Designer Studio
 Pega Direct Capture of Objectives (DCO)
 Pega Business Process Management (BPM) Engine
3. What is a RuleSet?
RuleSet is a collection of rules in Pega. It is a logical container for organizing
and storing rules. Rules within a RuleSet can be versioned, managed, and
deployed as a unit.
4. Explain the difference between RuleSet and RuleSet Version.
 RuleSet: It is a logical container for organizing and storing rules.
 RuleSet Version: It is a specific instance of a RuleSet at a given point in
time. RuleSet versions are created to manage the changes in rules over
time. Each RuleSet can have multiple versions.
5. What is a Flow Action in Pega?
A Flow Action in Pega represents a user interaction point in a business process
flow. It defines what action the user can perform at a particular stage of the
process. For example, a flow action could be "Submit," "Approve," or "Reject."
6. What is a Case Type in Pega?
A Case Type in Pega represents a specific business process or transaction that
the system manages. It defines the stages, steps, and actions required to
complete a case.
7. Explain the difference between a Rule-Obj-Class and Rule-Obj-Instance.
 Rule-Obj-Class: It defines the structure and behavior of objects in
Pega. It represents a class of objects, specifying properties and
methods common to all instances of that class.
 Rule-Obj-Instance: It represents a single instance of a class. It holds
the actual data and behavior of an object based on its class definition.
8. What is Declarative Processing in Pega?
Declarative processing in Pega allows you to define rules that automatically
perform actions or calculations based on changes in data or events in the
system. Examples include Declare Expressions, Declare Constraints, and
Declare OnChange rules.
9. What is Data Page in Pega?
A Data Page in Pega is a reusable container for holding data from various
sources, such as databases, external services, or clipboard pages. It allows for
efficient data access and sharing across multiple rules and components.
10. Explain the purpose of Activities in Pega.
Activities in Pega are used to define custom processing logic. They contain a
sequence of steps that perform tasks such as data manipulation, decision
making, and flow control within a business process or application.

1. What is Pega?
 Pega is a Business Process Management (BPM) tool developed on Java
concepts, which is used for building enterprise applications with
minimal coding effort.
2. What are the key components of Pega?
 Key components of Pega include:
 Case Designer
 Data Model
 User Interface (UI)
 Decision Rules
 Integration
 Reporting
3. What is a Case in Pega?
 In Pega, a case represents a unit of work or a task that needs to be
completed. It tracks the flow of work through different stages until it is
resolved.
4. Explain Rule Resolution in Pega.
 Rule Resolution is the process through which Pega finds and executes
the appropriate rule instance at runtime. It follows a predefined
sequence to search for rules based on various factors like rule
availability, rule specialization, and rule versioning.
5. What are Activities in Pega?
 Activities are the fundamental processing units in Pega. They contain a
sequence of steps (which can include methods, functions, and other
activities) to perform a specific task within an application.
6. Differentiate between Declarative and Procedural Processing in Pega.
 Declarative processing involves defining business rules and logic using
configurations and expressions without writing code, while procedural
processing involves writing custom code using Java or JavaScript to
implement business logic.
7. What is a Data Page in Pega?
 A Data Page is a reusable container for holding data from an external
source or from Pega's database. It helps improve application
performance by caching and managing data efficiently.
8. Explain Class Structure in Pega.
 Class Structure in Pega defines the organization of rules and data in the
application. It includes abstract and concrete classes, inheritance, and
class hierarchy.
9. How does Pega handle security?
 Pega provides robust security features including authentication,
authorization, encryption, and access control to ensure data and
application security. It integrates with LDAP, Active Directory, and other
authentication providers for user management.
10. What are the different types of rules in Pega?
 Pega includes various types of rules such as:
 Activities
 Data transforms
 Flows
 Decision tables
 User Interface (UI) rules
 Service rules

1. What is Pega?
Pega is a leading BPM (Business Process Management) and CRM (Customer
Relationship Management) software suite designed to build, deploy, and
manage enterprise applications. It offers a unified platform for businesses to
automate processes, streamline operations, and enhance customer
experiences.
2. What are the key features of Pega?
Pega offers features such as:
 Rapid application development
 Business process automation
 Intelligent case management
 Predictive analytics
 Robotic process automation (RPA)
 Omni-channel customer engagement
 AI-powered decision-making
3. What is a case in Pega?
A case in Pega represents a unit of work or a business transaction. It
encapsulates a series of related steps, activities, and data associated with
resolving a particular issue, request, or process. Cases are used to model and
manage various business scenarios efficiently.
4. What is a flow in Pega?
A flow in Pega represents a sequence of steps or actions that need to be
executed to complete a specific task within a case. Flows define the
progression of work through different stages and provide a visual
representation of the process flow.
5. What is a rule in Pega?
In Pega, a rule is a reusable component that defines a specific aspect of an
application's behavior or functionality. Examples of rules include activities (for
defining logic), data types (for defining data structures), UI elements (for
defining user interfaces), and decision rules (for defining business logic).
6. What is the difference between declarative and imperative rules in Pega?
Declarative rules in Pega define the "what" of the application's behavior
without specifying the "how." They enable developers to configure business
logic and rules using a declarative approach, which is more intuitive and
requires less coding. Imperative rules, on the other hand, define the "how" of
the application's behavior through procedural logic implemented using Java
or JavaScript.
7. What is a class in Pega?
In Pega, a class is a fundamental building block used to organize and structure
rules within an application. Classes represent categories or types of objects
and provide a way to group related rules together. They form the basis of the
application's rule hierarchy and inheritance model.
8. What is a property in Pega?
A property in Pega represents a piece of data associated with a case, such as
customer name, address, or account number. Properties define the structure
and attributes of data elements used within the application and can be simple
(single-value) or complex (embedded within other properties).
9. What is the difference between a data page and a clipboard page in
Pega?
 Data Page: A data page in Pega is a reusable container that holds data
retrieved from a data source, such as a database or service, to be used
by one or more components within the application. Data pages offer
caching, data transformation, and refresh strategies to optimize data
access and improve performance.
 Clipboard Page: A clipboard page in Pega represents an instance of a
data structure stored in memory during the processing of a request or
interaction with the application. Clipboard pages hold runtime data
related to cases, processes, and user interactions and are used for
temporary storage and manipulation of data within the application.
10. How do you debug and troubleshoot issues in Pega applications?
To debug and troubleshoot issues in Pega applications, I would:
 Use the Pega Developer Studio or Pega Express to inspect and analyze
rule configurations, data mappings, and process flows.
 Enable debugging tools such as tracer and PAL (Performance Analyzer)
to trace the execution path, identify bottlenecks, and analyze runtime
behavior.
 Review log files and error messages generated by the Pega runtime
environment to diagnose errors, exceptions, and warnings.
 Use breakpoints and step-by-step debugging techniques to inspect
variable values, control flow, and rule execution during runtime.
 Collaborate with team members and stakeholders to gather additional
information, reproduce issues, and implement effective solutions.

1. What is Pega?
 Pega is a Business Process Management (BPM) tool developed on Java-
based platform. It offers a unified architecture, which allows for
building and managing complex web applications with ease.
2. What are the key components of Pega BPM?
 Pega BPM consists of various components including:
 PRPC (PegaRULES Process Commander)
 Designer Studio
 Process Commander Portal
 Business Process Management (BPM) engine
 Decision Management
 Mobile Capabilities
 Reporting and Analytics
3. What is PRPC?
 PRPC stands for PegaRULES Process Commander, which is the core
component of the Pega BPM suite. It provides a platform for creating
and managing BPM applications.
4. What is a RuleSet in Pega?
 A RuleSet is a logical grouping of rules in Pega. It serves as a container
for organizing and managing related rules. RuleSets facilitate version
control and reusability of rules.
5. Explain the difference between RuleSet and RuleSet version?
 A RuleSet is a logical container for grouping rules, whereas a RuleSet
version is a specific snapshot of the rules within a RuleSet at a
particular point in time. RuleSet versions are used for version control
and managing the lifecycle of rules.
6. What is a Work Object in Pega?
 A Work Object represents a unit of work or a case in Pega BPM. It
encapsulates data and defines the workflow for processing that data.
7. What are Activities in Pega?
 Activities in Pega are reusable units of processing logic that define the
sequence of steps to be executed in a business process. They can
perform tasks such as data manipulation, decision-making, and
interaction with external systems.
8. What is a Flow Action in Pega?
 A Flow Action is a user interface component used to capture user input
or trigger actions within a business process flow. It represents a step in
the process where users interact with the system.
9. What is the difference between Page and Page List in Pega?
 A Page in Pega represents a single data structure, whereas a Page List
represents a collection of similar data structures. Pages are used for
storing individual records, while Page Lists are used for storing multiple
records of the same type.
10. Explain Declarative Rules in Pega?
 Declarative rules in Pega allow you to define business logic
declaratively without writing procedural code. Examples include Declare
Expressions, Declare Constraints, and Declare OnChange rules.
1. What is Pega?
 Pega is a Business Process Management (BPM) tool used to build
enterprise applications. It provides a platform for creating, deploying,
and managing business processes and rules.
2. What are the key features of Pega?
 Some key features of Pega include:
 Model-driven architecture
 Rule-based configuration
 Workflow automation
 Case management
 Decision management
 Omni-channel UX capabilities
3. What is a Case in Pega?
 A case in Pega represents a unit of work. It encapsulates all the
information and processes needed to fulfill a specific business goal or
transaction.
4. Explain the difference between Rule-Resolution and Rule-Execution in
Pega?
 Rule-Resolution is the process of finding the most suitable rule instance
based on the current context and rule resolution algorithm. Rule-
Execution is the process of actually running the selected rule instance
to perform a specific task or logic.
5. What are Activities in Pega?
 Activities in Pega are rule instances that define a sequence of steps to
perform a task. They can execute business logic, call other activities, or
interact with data.
6. What is a Flow in Pega?
 A flow in Pega represents a sequence of processing steps that guide
users through a specific business process or case. Flows define the
stages and actions required to complete a task.
7. Explain the difference between Data Page and Data Page List in Pega?
 A Data Page in Pega holds a single instance of data that can be shared
across the application. A Data Page List holds a list of data instances
and can be used to represent collections of data.
8. What is Declarative Processing in Pega?
 Declarative processing in Pega allows you to define business logic and
rules using declarative expressions, rather than writing procedural code.
This includes features like declarative rules, decision tables, and
expressions.
9. What is a Property in Pega?
 A property in Pega represents a piece of data associated with a case or
process. It can hold information such as text, numbers, dates, or
references to other data.
10. How does Pega support Multi-Channel User Interfaces?
 Pega provides built-in capabilities for creating multi-channel user
interfaces that can adapt to different devices and platforms. This
includes support for web, mobile, chatbots, and other channels through
responsive design and omni-channel features.

1. What is Pega?
 Pega is a Business Process Management (BPM) tool that offers
solutions for process automation, customer engagement, and digital
transformation.
2. What are the key components of Pega?
 Pega Platform consists of several key components including PegaRULES
Process Commander (PRPC), Pega Designer Studio, Pega Developer
Portal, PegaRULES Process Commander (PRPC) engine, and Pega
Business Intelligence Exchange (BIX).
3. What is a workflow in Pega?
 A workflow in Pega represents a series of steps or tasks that need to be
completed in order to achieve a specific goal or outcome. It defines the
sequence in which these steps are executed.
4. What is a case in Pega?
 In Pega, a case represents a specific instance of work that needs to be
processed or resolved. It encapsulates all the data, processes, and
interactions associated with that particular work item.
5. Explain the difference between declarative rules and procedural rules in
Pega.
 Declarative rules define the behavior of an application based on
conditions and are evaluated at runtime. Procedural rules, on the other
hand, define explicit steps or actions to be performed and are executed
in a specific sequence.
6. What are the various types of rules in Pega?
 Pega rules are categorized into several types including Activities, Flows,
Data Transform, Decision Tables, UI Rules, Service Rules, and more.
7. What is a Data Page in Pega?
 A Data Page in Pega is a reusable container for holding data retrieved
from a database or other sources. It helps in improving performance by
caching data and reducing the number of database queries.
8. How do you debug a Pega application?
 Pega provides various tools for debugging applications such as Tracer,
Clipboard, and PAL (Performance, Alert, and Log). Tracer helps in
tracing the execution of rules and processes, Clipboard allows you to
inspect and manipulate data, and PAL provides insights into system
performance.
9. What is the purpose of the PegaRULES database schema?
 The PegaRULES database schema stores application rules, metadata,
and other configuration information used by the Pega Platform.
10. How does Pega support case management?
 Pega offers a comprehensive case management framework that allows
organizations to define, automate, and manage complex business
processes. It provides features such as case types, stages, steps, and
various tools for case monitoring and reporting.

1. What do you understand about Pega?

Pega is a leading software platform for customer engagement and operational
excellence. It offers a variety of tools and frameworks for building enterprise
applications rapidly and efficiently, utilizing features like case management,
business process management, and AI-driven decision-making.
2. Can you explain the key components of Pega?
Pega comprises several key components:
 Pega Platform: The core development environment.
 Pega Rules Process Commander (PRPC): The engine that drives Pega
applications.
 Pega Express: A low-code platform for rapid application development.
 Pega Infinity: The latest version of the platform, offering advanced AI
capabilities.
3. What is Case Management in Pega?
Case Management in Pega refers to the handling of a specific business case
from start to resolution. It involves defining processes, stages, and steps to
manage cases effectively. Pega's Case Management capabilities provide tools
for designing, automating, and monitoring these processes.
4. How does Pega utilize AI and Machine Learning?
Pega incorporates AI and machine learning through its Decisioning and
Robotics capabilities. It uses predictive analytics, natural language processing
(NLP), and other AI techniques to make intelligent decisions and automate
repetitive tasks, improving efficiency and customer experience.
5. What is a "Rule" in Pega?
In Pega, a rule represents a reusable piece of logic or configuration that
defines how the application behaves. Examples include activities (for executing
tasks), flows (for defining business processes), and data transforms (for
transforming data).
6. What are the different types of rules in Pega?
Pega rules can be categorized into various types, such as:
 Process Rules: Define business processes and workflows.
 Decision Rules: Determine how decisions are made within the
application.
 User Interface Rules: Define the presentation and layout of user
interfaces.
 Integration Rules: Handle communication with external systems and
services.
7. How do you ensure optimal performance in a Pega application?
Optimal performance in a Pega application can be ensured by:
 Designing efficient processes and data models.
 Implementing best practices for rule design and application
architecture.
 Monitoring system performance and addressing bottlenecks promptly.
 Utilizing caching and other optimization techniques.
 Regularly reviewing and optimizing application configurations.
8. Have you worked with any other BPM or CRM tools apart from Pega?
If yes, provide details about your experience and how it relates to Pega. If no,
express your willingness to learn and adapt to new technologies, highlighting
any relevant coursework or personal projects.
9. How do you approach debugging and troubleshooting in Pega?
Debugging and troubleshooting in Pega involve:
 Analyzing log files and error messages.
 Using tools like Tracer to trace the execution flow.
 Reviewing rule configurations and data to identify issues.
 Collaborating with teammates and leveraging community resources for
assistance.
10. What interests you the most about working with Pega?
Share your enthusiasm for Pega's capabilities in driving digital transformation,
improving customer engagement, and solving complex business challenges.
Highlight any specific features or projects that excite you and align with your
career goals.

1. What is Pega? Pega is a platform for building enterprise applications that

provide end-to-end solutions for various business processes. It enables
businesses to create and deploy applications rapidly, with minimal coding
required.
2. What is the difference between Pega and traditional programming?
Traditional programming involves writing code from scratch to implement
specific functionalities. In contrast, Pega offers a no-code/low-code approach,
where applications are built using visual tools and pre-built components,
reducing the need for extensive coding.
3. What are the key components of Pega? Key components of Pega include:
 PegaRULES Process Commander (PRPC)
 Business Process Management (BPM)
 Customer Relationship Management (CRM)
 Decision Management
 Case Management
 Predictive Analytics
4. What is a Case in Pega? A case in Pega represents a unit of work that
progresses through predefined stages to achieve a specific business goal. It
encapsulates the data, processes, and interactions required to complete a
transaction or resolve an issue.
5. Explain the role of a Pega developer. A Pega developer is responsible for
designing, developing, and customizing Pega applications to meet the
requirements of the business. They collaborate with stakeholders to
understand business processes, configure Pega systems, create user interfaces,
and implement business logic.
6. What is a Rule in Pega? A rule in Pega is a fundamental building block used
to define application behavior. It encapsulates a specific piece of logic, such as
a decision, validation, or user interface element. Rules are reusable and
configurable components that can be referenced across different parts of the
application.
7. How do you handle error management in Pega applications? Error
management in Pega applications can be handled using exception handling
mechanisms such as try-catch blocks, error flows, and error handling activities.
Additionally, Pega provides logging and tracing capabilities to track and
troubleshoot errors during runtime.
8. What are activities in Pega? Activities in Pega are procedural steps that
perform specific tasks within a business process. They can execute database
operations, call services, manipulate data, and control flow based on business
rules. Activities are used to automate tasks and implement business logic
within Pega applications.
9. How do you integrate external systems with Pega applications? External
systems can be integrated with Pega applications using various methods such
as:
 SOAP and RESTful web services
 Database connectors (JDBC, ODBC)
 File listeners for batch processing
 Messaging systems (JMS, MQ)
 Custom Java code through Pega's integration capabilities
10. What is the difference between declarative and programmatic rules in
Pega?
 Declarative rules: These are rules configured using Pega's graphical
interface without writing code. Examples include declarative
expressions, decision tables, and declarative constraints.
 Programmatic rules: These are rules implemented using custom Java
code to achieve specific functionality. Examples include activities, Java
steps, and custom functions.
1. What is Pega?
 Pega is a leading BPM (Business Process Management) tool that is used
to develop enterprise-level applications. It offers a comprehensive
platform for building, deploying, and managing business processes and
customer engagement solutions.
2. What are the key features of Pega?
 Pega offers features like case management, decision management,
predictive analytics, BPM, robotic process automation (RPA), AI, and
low-code development capabilities.
3. What is PRPC?
 PRPC stands for Pega Rules Process Commander, which is the core
platform of Pega. It provides a comprehensive set of tools for creating
and managing business processes and applications.
4. What is a case in Pega?
 A case in Pega represents a unit of work that needs to be completed. It
encapsulates the entire lifecycle of a specific business process or task.
5. Explain the difference between declarative and imperative rules in Pega.
 Declarative rules in Pega are defined using conditions and expressions
and are evaluated at runtime. Imperative rules, on the other hand, are
defined using procedural logic and are executed step by step.
6. What is a flow action in Pega?
 A flow action in Pega is a UI element that allows users to perform
actions within a case. It represents a step in the business process and
can include user input fields, buttons, and logic for processing user
input.
7. What is a property in Pega?
 A property in Pega represents a piece of data associated with a case or
an object. It can store various types of data, such as text, numbers,
dates, and attachments.
8. Explain the concept of inheritance in Pega.
 Inheritance in Pega allows rules to be reused and overridden in
different parts of an application. When a rule is defined in a parent
class, it can be inherited by child classes, which can then customize or
extend its behavior.
9. What is a clipboard in Pega?
 The clipboard in Pega is a runtime data structure that stores
information about the current state of a case or an object. It is used to
pass data between different parts of a Pega application and to maintain
the state of user sessions.
 10. What are guardrails in Pega?
 Guardrails in Pega are best practices and guidelines that help ensure
the quality, performance, and maintainability of Pega applications. They
cover areas such as security, scalability, usability, and compliance.
11. How do you debug a Pega application?
 Debugging in Pega can be done using tools like Tracer, Clipboard, and
Log files. Tracer helps in tracing the execution of rules and processes,
Clipboard allows inspecting the runtime data, and Log files provide
information about errors and warnings.
12. What is the difference between a work object and a work item in Pega?
 A work object in Pega represents an instance of a case or a process,
while a work item represents a task or a unit of work within a case.
Work items are contained within work objects and are used to track
and manage the progress of the case.

1. What is Pega?

Answer: Pega is a leading Business Process Management (BPM) and Customer

Relationship Management (CRM) tool that provides a platform for building and
deploying enterprise applications. It offers a model-driven approach to develop
applications, allowing organizations to automate business processes and manage
customer interactions efficiently.

2. Explain the key components of Pega.

Answer: Pega consists of several key components:

 Case Designer: It allows defining business processes and workflows using a

visual interface.
 Data Modeler: Enables the creation of data models to represent the structure
of business data.
 User Interface (UI) Designer: Facilitates designing user interfaces for
applications.
 Integration Designer: Allows integrating Pega applications with other
systems and services.
 Decision Rules: Enables defining business rules and decision logic.
 Reports and Dashboards: Provides tools for creating reports and dashboards
to monitor and analyze application performance.
3. What is a Case in Pega?

Answer: A Case in Pega represents a unit of work or a business process. It

encapsulates all the information and activities related to a specific task, transaction,
or customer interaction. Cases are modeled using Case Designer and can be
customized to match the unique requirements of an organization.

4. What are Work Objects in Pega?

Answer: Work Objects represent individual instances of Cases in Pega. Each Work
Object corresponds to a specific Case and contains all the data and details associated
with that Case. Work Objects progress through predefined stages and can be routed
to different users or systems for processing.

5. Explain the difference between Rule and Data instances in

Pega.

Answer:

 Rule instances: Rule instances in Pega represent business logic such as flows,
activities, decision rules, and user interface elements. These are used to define
how the system behaves and processes data.
 Data instances: Data instances, on the other hand, represent structured data
elements such as case data, reference data, and configuration settings. These
are used to store and manage the information required by the application.

6. What is a Flow Action in Pega?

Answer: A Flow Action in Pega represents a user interaction or a step in a business

process flow. It defines the actions that users can perform at a particular stage of a
Case. Flow Actions can include tasks such as updating data, submitting forms, or
advancing the Case to the next stage.

7. How does Pega support decision management?

Answer: Pega supports decision management through its Decision Rules feature.
Decision Rules allow organizations to define and automate business rules and
decision logic within their applications. These rules can be used to make real-time
decisions based on data and context, improving operational efficiency and
consistency.
8. What is a RuleSet in Pega?

Answer: A RuleSet in Pega is a logical container that holds related Rule instances.
RuleSets are used to organize and manage rules within a Pega application. They
provide a way to control the visibility, versioning, and inheritance of rules, allowing
for effective rule governance and reuse.

9. How does Pega handle security?

Answer: Pega provides comprehensive security features to protect applications and

data. It supports authentication and authorization mechanisms to control user access
to application functionality and data. Pega also offers features such as encryption,
auditing, and role-based access control to ensure the confidentiality, integrity, and
availability of information.

10. What are some advantages of using Pega for application

development?

Answer:

 Rapid application development with visual tools and model-driven approach.

 Built-in scalability and performance optimization capabilities.
 Seamless integration with external systems and services.
 Real-time analytics and reporting for monitoring application performance.
 Robust security features to protect applications and data.
 Flexibility to adapt and customize applications to changing business
requirements.

1. What is Pega?
 Pega is a leading software platform for customer engagement and
operational excellence. It provides tools for building, deploying, and
managing enterprise-level applications.
2. What is BPM (Business Process Management)?
 BPM is a discipline that uses various methods to discover, model,
analyze, measure, improve, optimize, and automate business processes.
Pega is a BPM tool.
3. Explain the architecture of Pega.
 Pega follows a model-driven architecture where business requirements
are captured and represented using models. These models are then
executed by the Pega platform to generate applications dynamically.
4. What are the different rule types in Pega?
 Pega uses various rule types to define the application's behavior. Some
common rule types include activities, flows, data transforms, decision
tables, and UI rules.
5. What is a case in Pega?
 A case in Pega represents a unit of work that needs to be performed to
achieve a particular goal. Cases are modeled using case types and are
managed through the lifecycle using case management features.
6. What is a flow in Pega?
 A flow in Pega represents a sequence of processing steps that need to
be executed to complete a specific task or achieve an objective. Flows
are used to model business processes and guide users through various
stages of work.
7. Explain the difference between declarative rules and procedural rules.
 Declarative rules in Pega define the behavior or logic without specifying
how that behavior is achieved. Procedural rules, on the other hand,
specify step-by-step instructions to perform a particular task.
8. What is a property in Pega?
 A property in Pega represents a piece of data associated with a case,
such as customer name, address, or order number. Properties are used
to store and manipulate data within the application.
9. How does Pega handle security?
 Pega provides robust security features such as authentication,
authorization, encryption, and auditing to ensure the confidentiality,
integrity, and availability of data and resources within the application.
10. What is the difference between a rule and a data instance in Pega?
 A rule in Pega defines the behavior or logic of the application, whereas
a data instance stores the actual data used by the application. Rules are
typically used to define how the application operates, while data
instances store the information used by those rules.
1. What is Pega?
 Pega is a business process management (BPM) and customer
relationship management (CRM) software suite developed by
Pegasystems. It provides a platform for building, deploying, and
managing enterprise applications.
2. What are the key features of Pega?
 Key features of Pega include:
 Model-driven development: Pega uses a visual development
environment where business requirements are modeled and
implemented.
 Rules-based architecture: Pega applications are built using rules
and declarative programming, allowing for rapid development
and easy changes.
 Case management: Pega supports case-based processing,
allowing for the management of end-to-end business processes.
 Adaptive analytics: Pega includes built-in analytics capabilities
for data-driven decision-making and business intelligence.
3. What is a Pega application?
 A Pega application is a software application built using Pega's platform
for automating business processes, managing customer interactions,
and delivering enterprise solutions.
4. Explain the role of a Pega Developer.
 A Pega Developer is responsible for designing, developing, testing, and
deploying Pega applications. They work closely with business
stakeholders to gather requirements and translate them into Pega
application designs and configurations.
5. What is a rule in Pega?
 In Pega, a rule is a reusable component that defines a specific aspect of
application behavior or appearance. Examples of rules include flows,
activities, data transforms, and UI elements.
6. What is a class in Pega?
 A class in Pega is a blueprint for creating instances of business objects
or data structures. Classes define the structure and behavior of
instances, including properties, methods, and rules.
7. What is a property in Pega?
 A property in Pega represents a piece of data associated with a
business object or case. Properties define the attributes and
characteristics of objects and are used to store and manipulate data
within the application.
8. What is a flow in Pega?
 A flow in Pega represents a sequence of processing steps or actions
that define the lifecycle of a case or business process. Flows define the
order in which tasks are performed and guide users through the
process.
9. What are activities in Pega?
 Activities in Pega are procedural components that define custom
business logic and processing steps. Activities can perform calculations,
make decisions, interact with data, and call other rules to accomplish
specific tasks within the application.
10. How do you handle errors in Pega?
 Errors in Pega can be handled using exception handling techniques
such as try-catch blocks in activities or flow actions. Additionally, Pega
provides error handling capabilities at various levels, including error
flows, error handling activities, and error messages.

1. What is Pega?
 Pega is a Business Process Management (BPM) tool that allows
organizations to streamline their operations by automating business
processes. It provides a platform for building and deploying enterprise
applications quickly and efficiently.
2. What are the key features of Pega?
 Some key features of Pega include:
 Model-driven development
 Case management
 Business rules engine
 Automated decisioning
 Omni-channel UX (User Experience)
 Robotic Process Automation (RPA) integration
 AI and machine learning capabilities
3. What is the difference between Pega BPM and Pega PRPC?
 Pega BPM (Business Process Management) refers to the broader
concept of managing and optimizing business processes using
technology. Pega PRPC (PegaRULES Process Commander) is the
flagship product of Pegasystems, which provides a platform for
implementing BPM solutions. So, while Pega BPM is the concept, Pega
PRPC is the specific tool or platform used to implement BPM solutions.
4. What is a Case in Pega?
 In Pega, a Case represents a unit of work that needs to be completed. It
encapsulates all the necessary data, processes, and rules required to
handle a particular piece of work from start to finish.
5. What is a Flow in Pega?
 A Flow in Pega represents a sequence of steps that need to be
executed to complete a task or a case. It defines the path a case takes
through various stages and actions.
6. Explain the difference between a RuleSet and a RuleSet Version.
 A RuleSet is a container for organizing and storing rules in Pega. It
helps in managing and versioning rules effectively. A RuleSet Version is
a specific version of a RuleSet that contains a snapshot of rules at a
particular point in time. RuleSet Versions are used for governance and
deployment purposes.
7. What is a Work Object in Pega?
 A Work Object in Pega represents an instance of a case or a task that is
being processed within the system. It contains all the relevant data and
metadata associated with the work being done.
8. Explain the role of a Property in Pega.
 A Property in Pega is used to store and manage data associated with
cases, tasks, and other elements within the system. It defines the
structure and type of data that can be stored, such as text, numbers,
dates, etc.
9. How does Pega support integration with external systems?
 Pega provides various integration capabilities, such as Connectors,
SOAP and REST services, Database connections, File listeners, etc., to
integrate with external systems seamlessly. These capabilities allow
Pega applications to exchange data and interact with other systems
efficiently.
10. What is the difference between Activities and Flows?
 Activities are procedural steps that can be used to perform tasks, such
as data manipulation, calculations, decision making, etc., within Pega.
Flows, on the other hand, define the sequence of steps and actions that
need to be executed to complete a case or a task. While Activities focus
on implementing logic, Flows focus on defining the flow of work.
1. What is Pega?
 Pega is a business process management (BPM) and customer
relationship management (CRM) software suite. It offers a platform for
building and deploying enterprise applications without any coding,
using visual tools and pre-built components.
2. What are the key features of Pega?
 Pega offers features like case management, workflow automation,
decision management, real-time analytics, and artificial intelligence (AI)
capabilities. It allows businesses to create scalable and flexible
applications to streamline their processes and improve customer
engagement.
3. Explain the different components of Pega.
 Pega consists of various components including Designer Studio (used
for application development), Dev Studio (for application debugging
and testing), Case Designer (for designing case types), Data Modeler
(for defining data objects), and Decision Designer (for creating decision
rules).
4. What is a Case in Pega?
 A Case in Pega represents a unit of work or a business process. It
typically encapsulates all the necessary steps, data, and interactions
required to complete a specific task or achieve a particular goal.
5. What is a RuleSet?
 A RuleSet is a logical grouping of rules in Pega. It provides a way to
organize and manage rules within an application. RuleSets help in
version control, governance, and reusability of rules.
6. Explain the difference between RuleSet and RuleSet Version.
 A RuleSet is a logical grouping of rules, whereas a RuleSet Version is a
specific snapshot of rules within a RuleSet at a particular point in time.
RuleSet Versions are used for managing and deploying changes to
rules in an application.
7. What is a Flow in Pega?
 A Flow in Pega represents a sequence of steps or stages that define the
progression of work within a case. It controls the routing of work items,
the order of actions, and the decision-making process during case
execution.
8. What is the difference between Flow Action and Flow Action Set?
 Flow Action represents a single action or step within a flow, while Flow
Action Set is a collection of related flow actions grouped together for
easier management and reuse.
9. Explain the concept of Declarative Rules in Pega.
 Declarative Rules in Pega are used to define and enforce business logic
without writing custom code. Examples include Declare Expression (to
compute property values), Declare Constraint (to enforce data
validation rules), and Declare Index (to optimize query performance).
10. How does Pega support integration with external systems?
 Pega provides various integration options including REST and SOAP
web services, Connectors (such as Database, HTTP, and File), Messaging
(using JMS or MQ), and Integration Designer (for designing custom
integrations).

1. What is Pega?
 Pega is a business process management (BPM) tool that allows
organizations to efficiently build and manage enterprise-level
applications. It offers a comprehensive suite of tools for workflow
automation, decision making, case management, and customer
relationship management (CRM).
2. What are the key components of Pega?
 Pega consists of various components including Process Commander,
Designer Studio, Application Explorer, RuleSet, Data Tables, Decision
Rules, Case Management, and Integration.
3. What is a RuleSet in Pega?
 A RuleSet is a container for organizing and managing rules in Pega. It
provides a logical grouping of rules based on functionality or business
need. Rules within a RuleSet are versioned and can be easily managed
and deployed.
4. Explain the difference between RuleSet and RuleSet Versions.
 A RuleSet is a logical container for rules, while a RuleSet Version is a
specific snapshot of rules within that RuleSet at a particular point in
time. RuleSet Versions allow for managing changes to rules over time
and enable version control.
5. What is a Case in Pega?
 A Case in Pega represents a unit of work or a business process that
needs to be completed. It encapsulates all the related data, processes,
and interactions required to fulfill a specific goal or objective.
6. What is the difference between Flow and Flow Action in Pega?
 A Flow in Pega represents a sequence of steps or stages that define the
path a case takes from initiation to resolution. Flow Actions, on the
other hand, are individual steps within a flow that define user
interactions or system actions such as gathering information or making
decisions.
7. What is a Data Page in Pega?
 A Data Page in Pega is a container for holding and managing data
retrieved from various sources such as databases, services, or
calculations. It helps improve application performance by caching and
sharing data across multiple users and requests.
8. Explain the purpose of Harness in Pega.
 A Harness in Pega is a layout or template used to define the user
interface (UI) for displaying and interacting with a case or work item. It
allows developers to design and customize the presentation layer of
applications without writing code.
9. What are Activities in Pega?
 Activities in Pega are reusable units of business logic or procedural
steps that perform specific tasks within a case or flow. They can be used
to automate repetitive actions, perform calculations, make decisions, or
interact with external systems.
10. How does Pega support integration with external systems?
 Pega provides various integration capabilities including connectors,
service interfaces, and data transforms to interact with external systems
such as databases, web services, and legacy applications. Additionally,
Pega offers integration frameworks like Pega REST APIs and SOAP
services for seamless integration.

1. What is Pega?
 Pega is a Business Process Management (BPM) tool developed on Java,
which is used to build enterprise-level applications. It provides a
platform for process automation, digital transformation, and customer
engagement.
2. What are the key components of Pega?
 Pega consists of various components such as Case Management,
Business Process Management, Decision Management, Robotics
Process Automation, User Interface (UI), and Integration capabilities
.

3. Explain the difference between PRPC and Pega 7.

 PRPC (PegaRULES Process Commander) was the previous version, while
Pega 7 is the latest version of the Pega platform. Pega 7 offers
improved features such as enhanced user experience, advanced mobile
capabilities, and better integration options.
4. What is a Case in Pega?
 A case in Pega represents a unit of work that needs to be performed
within an organization. It encapsulates all the related data, processes,
and interactions required to complete a specific task or resolve an
issue.
5. What is a Flow Action?
 A Flow Action in Pega is a UI component used to interact with users
during a case processing. It represents a step or task within a business
process and allows users to provide input, make decisions, or perform
actions.
6. What is a Data Page?
 A Data Page in Pega is a reusable container for holding data retrieved
from external sources or calculated dynamically. It helps in improving
application performance by caching data and reducing database calls.
7. Explain the difference between Activities and Flows.
 Activities in Pega are procedural rules used to define custom business
logic or perform specific tasks within a case. Flows, on the other hand,
represent the sequence of steps or stages that define the lifecycle of a
case.
8. What is a Property in Pega?
 A Property in Pega represents a piece of data associated with a case,
such as customer name, address, or account number. Properties can be
of different types like text, number, date, etc., and are used to store and
manipulate data within Pega applications.
9. What is Rule Resolution in Pega?
 Rule Resolution is the process by which Pega determines which rule to
execute based on various factors such as rule type, rule availability, and
rule specialization. It ensures that the most appropriate rule is selected
at runtime.
10. How do you handle exceptions in Pega?
 Exceptions in Pega can be handled using various methods such as
exception handling in activities, error handling in flows, and using
exception flows to redirect the flow of processing when an error occurs.
1. What is Pega?
Pega is a Business Process Management (BPM) tool used for building
enterprise applications. It provides a platform for creating and managing
business processes, customer relationships, and automating workflows.
2. What are the key components of Pega?
Pega consists of several key components including:
 PegaRULES Process Commander (PRPC): Core engine for building
applications.
 Designer Studio: A development environment for building and
configuring applications.
 Decision Rules: Allows defining business rules.
 Integration Services: Facilitates integration with external systems.
3. What is a Rule in Pega?
In Pega, a rule represents a unit of logic that defines the behavior of an
application. Rules can include activities, flows, data transforms, UI elements,
decision tables, etc.
4. What is a Case in Pega?
A case in Pega represents a unit of work that needs to be completed. It
captures the entire lifecycle of a business process from initiation to resolution.
5. Explain the difference between Page and Page List in Pega.
 A Page in Pega represents a single instance of data.
 A Page List is an ordered collection of pages. It allows storing multiple
instances of data.
6. What is the significance of Class structure in Pega?
Class structure in Pega determines how rules are organized and inherited. It
helps in maintaining modularity and reusability in applications.
7. What is a Data Page in Pega?
A Data Page in Pega is a container for holding data that can be shared across
multiple users and requests. It helps in improving application performance by
caching data.
8. Explain the difference between Rule-Obj-Activity and Rule-Obj-Data in
Pega.
 Rule-Obj-Activity: Represents a sequence of steps or instructions that
perform a specific task.
 Rule-Obj-Data: Represents structured data elements or objects.
9. What is the purpose of the Clipboard in Pega?
The Clipboard in Pega is a temporary storage area used during the processing
of a request. It holds data elements such as properties, pages, and page lists.
10. How do you handle errors in Pega?
Errors in Pega can be handled using exception handling techniques such as
Try-Catch blocks within activities or by configuring error handling processes
within flows.

1. What is Pega? Pega is a business process management (BPM) tool that helps
in building and deploying enterprise applications faster. It offers solutions for
customer engagement, automation, and analytics.
2. What are the key components of Pega? Pega consists of several key
components including PegaRULES Process Commander (PRPC), Designer
Studio, Process Commander Portal, and Pega's Decision Management, among
others.
3. What is a case in Pega? In Pega, a case represents a unit of work or a
business process that needs to be completed. It encapsulates all the
information, processes, and interactions required to achieve a particular goal.
4. Explain the difference between declarative and imperative rules in Pega.
Declarative rules are used to define the behavior or constraints of an
application without specifying the exact steps to achieve it, while imperative
rules define the exact sequence of actions to be performed.
5. What is a flow in Pega? A flow in Pega represents a sequence of steps that
need to be executed to complete a business process. It defines the order in
which assignments are processed and actions are taken.
6. What is a work item in Pega? A work item in Pega represents a specific task
or unit of work that needs to be completed as part of a larger business
process. It includes all the necessary information and actions required to
process the task.
7. Explain the difference between activities and flows in Pega. Activities are
procedural components used to define the logic or sequence of steps to be
executed, while flows represent the high-level sequence of steps in a business
process.
8. What is a class in Pega? A class in Pega represents a blueprint for objects
that share similar characteristics or behavior. It defines the structure,
properties, and rules applicable to those objects.
9. What is the difference between a rule and a data instance in Pega? A rule
in Pega defines the behavior or logic of an application, while a data instance
represents the data or information used by the application.
10. How do you handle errors in Pega? Errors in Pega can be handled using
error handling mechanisms such as exception handling, error logging, and
alerts. Additionally, Pega provides tools for debugging and troubleshooting to
identify and resolve errors efficiently.

1. What is Pega?
 Pega is a business process management (BPM) tool developed by
Pegasystems that provides a platform for building, deploying, and
managing enterprise applications. It offers solutions for customer
relationship management (CRM), case management, and business
process automation.
2. What are the key components of Pega?
 Pega comprises various key components, including:
 PegaRULES Process Commander (PRPC): The core development
environment.
 Pega Designer Studio: The graphical interface for developing
applications.
 PegaRULES database (PRPC database): Stores application data
and metadata.
 PegaRULES runtime engine: Executes Pega applications.
 Pega Customer Service: A framework for customer service
applications.
3. What is a flow in Pega?
 A flow in Pega represents a sequence of steps that define a business
process or case. It is used to automate and streamline business
processes by defining the sequence of tasks and rules to be followed.
4. What is a case in Pega?
 A case in Pega represents a unit of work or a business entity that moves
through a defined business process. Cases encapsulate all the data,
processes, and rules related to a particular business transaction or
entity.
5. Explain the difference between a flow and a case in Pega.
 A flow is a sequence of steps defining a business process, while a case
represents a unit of work or a business entity moving through that
process. In simpler terms, a flow defines how work is done, whereas a
case represents the work being done.
6. What is a rule in Pega?
 A rule in Pega is a reusable component that defines a specific aspect of
an application, such as UI design, business logic, data model, or
integration. Examples of rules include activities, data transforms, flows,
and harnesses.
7. What is the difference between a declarative rule and an imperative rule
in Pega?
 Declarative rules specify what should be done, while imperative rules
specify how it should be done. Declarative rules are typically used to
define constraints, validations, and calculations, while imperative rules
define procedural logic using activities or decision rules.
8. What is a class in Pega?
 A class in Pega is a blueprint for creating objects (instances) that share
similar characteristics, such as properties, rules, and behavior. Classes
form the foundation of the application's data model and hierarchy.
9. Explain the concept of inheritance in Pega.
 Inheritance in Pega allows classes to inherit properties, rules, and
behavior from their parent classes. It promotes code reuse and
simplifies maintenance by enabling changes to be made at higher
levels in the class hierarchy.
10. What are activities in Pega?
 Activities in Pega are procedural rules that define a sequence of steps
to be executed in order to perform a specific task or business
operation. They can interact with data, invoke services, make decisions,
and control the flow of execution.

1. What is Pega?
 Pega is a leading software platform for customer engagement and
operational excellence. It offers a unified architecture for building,
deploying, and managing business process automation and customer
relationship management solutions.
2. What are the key components of Pega?
 The key components of Pega include PegaRULES Process Commander
(PRPC), Pega Express, Pega Platform, Pega CRM, Pega Decisioning, and
Pega Robotics.
3. What is the difference between Pega Express and Pega Platform?
 Pega Express is a low-code application development environment
designed for business users and citizen developers to quickly create
applications without deep technical knowledge. Pega Platform, on the
other hand, is a comprehensive application development platform that
offers more advanced capabilities for professional developers.
4. What are the different types of rules in Pega?
 Pega rules are categorized into several types, including:
 Rule-Obj-Class: Defines the structure of classes in the Pega
database.
 Rule-Obj-Activity: Represents a sequence of steps that define
the behavior of a task or process.
 Rule-Obj-Property: Defines the properties of a class, including
their data types and validation rules.
 Rule-Obj-Flow: Represents a business process flow.
 Rule-Obj-Report-Definition: Defines reports and queries for
extracting data from the database.
5. Explain the role of a Pega Developer.
 A Pega Developer is responsible for designing, developing, testing, and
implementing Pega applications based on business requirements. They
work closely with business stakeholders to understand their needs and
translate them into Pega application features.
6. What is a Case Type in Pega?
 A Case Type in Pega represents a type of work or a business process
that the application supports. It defines the stages, steps, and data
required to process a specific type of work.
7. What is a Flow Action in Pega?
 A Flow Action in Pega defines the user interactions and decisions within
a business process flow. It represents a step that users can take to
advance the case to the next stage.
8. What is a Data Page in Pega?
 A Data Page in Pega is a reusable container for holding data from
various sources such as database tables, reports, or external systems. It
helps improve performance by caching and sharing data across
multiple users and requests.
9. What is the difference between a Data Page and a Clipboard Page in
Pega?
 A Data Page is a reusable container for holding data that is shared
across multiple users and requests. It is designed for improving
performance and data consistency. On the other hand, a Clipboard
Page is a temporary storage area used during the processing of a
single request. It holds data specific to that request and is not shared
between different requests.
10. How do you handle errors in Pega applications?
 Errors in Pega applications can be handled using error handling
mechanisms such as exception handling in activities, declarative error
handling, and error logging. Additionally, Pega provides tools for
monitoring and analyzing application errors to identify and resolve
issues proactively.