Human Resource Management

Level-III

TVET CURRICULUM
Based on October, 2021 (V-II) Occupational
standard (OS) Inclusive
(Ministry of Labor and Skills)

March, 2022
Addis Abeba , Ethiopia
 Preface
The reformed TVET-System is an outcome-based system. It utilizes the needs of the labor
market and occupational requirements from the world of work as the benchmark and standard
for TVET delivery. The requirements from the world of work are analyzed and documented –
taking into account international benchmarking – as occupational standards (OS).

In the reformed TVET-System, curricula and curriculum development play an important role
with regard to quality driven comparable TVET-Delivery. The Curricula help to facilitate the
training process in a way, that trainees acquire the set of occupational competences (skills,
knowledge and attitude) required at the working place and defined in the occupational
standards (OS).

This curriculum has been developed by a group of professional experts from different
Regional TVET Bureaus, colleges, Industries, Institutes and universities based on the
occupational standard for Human Resource Management Level III.

The curriculum development process has been actively supported and facilitated by Ministry
of Labor and Skills.

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 TVET-Program Design
1.1. TVET-Program Title: Human Resource Management Level III

1.2. TVET-Program Description

The Program is designed to develop the necessary knowledge, skills and attitude of the
trainees to the standard required by the occupation. The contents of this program are in line
with the occupational standard. The Trainees who successfully completed the Program will
be qualified to work as a Human Resource Middle level officer with competencies
elaborated in the respective OS. Graduates of the program will have the required qualification
to work in the Labor and Skills sector in the field of Human Resource Management.

The prime objective of this training program is to equip the Trainees with the identified
competences specified in the OS. Graduates are therefore expected to Perform Human
Resource Function, Apply Human Resource Management Rules & Regulations, Ensure
Employee Health and Safety, Plan Human Resource, Manage Recruitment, Selection,
Induction and Promotion, Implement Industrial Relations, Manage Workforce Diversity, and
Prevent and Eliminate MUDA in accordance with the performance criteria and evidence
guide described in the OS.

1.3. TVET-Program Training Outcomes

The expected outputs of this program are the acquisition and implementation of the following
units of competences:
LSA HRM3 01 1221 Perform Human Resource Function
LSA HRM3 02 1221 Apply Human Resource Management Rules & Regulations
LSA HRM3 03 1221 Ensure Employee Health and Safety
LSA HRM3 04 1221 Plan Human Resource
LSA HRM3 05 1221 Manage Recruitment, Selection, Induction and Promotion
LSA HRM3 06 1221 Implement Industrial Relations
LSA HRM3 07 1221 Manage Workforce Diversity
LSA HRM3 08 1221 Prevent and Eliminate MUDA

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 1.4. Duration of the TVET-Program
The Program will have duration of 826 hours including the on school/ Institution training
and on-the-job practice or cooperative training time. Such cooperative training based on
realities of the industry, nature of the occupation, location of the TVET institution, and other
factors will be considered in the training delivery to ensure that trainees acquire practical and
workplace experience.

s.no Unit competency TVET Institution Cooperative Total Remarks

training training hours
Theory Practical
1. Perform Human Resource Function 80 10 8 98
Apply Human resource Management 70 10 24 104
2.
Rules & Regulations
3. Ensure Employee Health and Safety 60 10 8 78
4. Plan Human Resource 80 20 24 124
Manage Recruitment, Selection, Induction 90 20 24 134
5.
and Promotion
6. Implement Industrial Relations 80 20 16 116
7. Manage Workforce Diversity 70 20 24 114
8. Prevent and Eliminate MUDA 30 20 8 58
Total 560 130 136 826

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 1.5. Qualification Level and Certification
Based on the descriptors elaborated on the Ethiopian National TVET Qualification
Framework (NTQF) the qualification of this specific TVET Program is Level III.

The trainee can exit after successfully completing the modules in one level and will be
awarded the equivalent institutional certificate on the level completed. However, only
institutional certificate of training accomplishment will be awarded.

1.6. Target Groups

Any citizen with disability who meets the entry requirements under items 1.7 and capable of
participating in the training activities is entitled to take part in the Program.

1.7 Entry Requirements

The prospective participants of this program are required to possess the requirements or
directive of the Ministry of Labor and Skills.

1.8 Mode of Delivery

This TVET-Program is characterized as a formal Program on middle level technical skills.
The mode of delivery is co-operative training. The time spent by the trainees in the real work
place/ industry will give them enough exposure to the actual world of work and enable them
to get hands-on experience.

The co-operative approach will be supported with school-based lecture-discussion, simulation

and actual practice. These modalities will be utilized before the trainees are exposed to the
industry environment.

Hence based on the nature of the occupation, location of the TVET institutions, and interest
of the industry alternative mode of cooperative training such as apprenticeships, internship
and traineeship will be employed. In addition, in the areas where industry is not sufficiently
available the established production and service centers/learning factories in TVET
institutions will be used as cooperative training places. The Training-Institution and identified
companies have forged an agreement to co-operate with regard to the implementation of this
program

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 1.9. TVET-Program Structure
Duration (In
Unit of Competence Module Code & Title Training Outcomes
Hours)
LSA HRM3 01 1221 Perform Human LSA HRM3 M01 0322 Performing Human  Understand organization and 98
Resource Resource Function organizational resources
Function  Apply Management and its Functions
 Understand the natures of Human
Resource Management
 Perform basic Human Resource
LSA HRM3 02 1221 Apply Human LSA HRM3 M02 0322 Applying Human  Determine HRM Rules & regulations 104
Resource Resource Management Practices
Management Rules & Regulations  Apply knowledge of HRM Rules,
Rules &
regulations, Policies & Procedures
Regulations
 Maintain knowledge of HRM Rules ,
regulations & organizational
requirements
LSA HRM3 03 1221 Ensure LSA HRM3 M03 0322 Ensuring Employee  Implement workplace health safety 78
Employee Health and Safety requirements
Health and
 Identify Health and safety risks
Safety
 Monitor and Evaluate health and safety
issues
LSA HRM3 04 1221 Plan Human LSA HRM3 M04 0322 Planning Human  Scan internal and external environment 124
Resource Resource  Conduct job analysis
 Assess demand and supply workforce
 Forecast Human Resource Requirement
 Design and implement Human resource
plan

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
LSA HRM3 05 1221 Manage LSA HRM3 M05 0322 Managing  Apply recruitment, selection and 134
Recruitment, Recruitment, induction policies and procedures
Selection, Selection, Induction  Determine job descriptions
Induction and and Promotion
Promotion  Recruit and select Candidates
 Appoint and induct successful
candidate
LSA HRM3 06 1221 Implement LSA HRM3 M06 0322 Implementing  Implement industrial relation policies 116
Industrial Industrial Relations and procedures
Relations  Assist in minimizing industrial
relations conflict
 Enhance industrial relations
 Evaluate and maintain industrial
relations management system
LSA HRM3 07 1221 Manage LSA HRM3 M07 0322 Managing Workforce  Implement diversity policy 114
Workforce Diversity  Foster respect for diversity
Diversity
 Promote the benefits of diversity
LSA HRM3 08 1221 Prevent and LSA HRM3 M08 0322 Preventing and  Prepare for work. 58
Eliminate Eliminate MUDA  Identify MUDA and problem
MUDA
 Analyze causes of a problem.
 Eliminate MUDA and Assess
effectiveness of the solution.
 Prevent occurrence of wastes and
sustain operation.
*The time duration (Hours) indicated for the module should include all activities in and out of the TVET institution.

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 1.10 Institutional Assessment
Two types of evaluation will be used in determining the extent to which training outcomes
are achieved. The specific training outcomes are stated in the modules. In assessing them,
verifiable and observable indicators and standards shall be used.

The formative assessment is incorporated in the training modules and form part of the
training process. Formative evaluation provides the trainee with feedback regarding success
or failure in attaining training outcomes. It identifies the specific training errors that need to
be corrected, and provides reinforcement for successful performance as well. For the teacher,
formative evaluation provides information for making instruction and remedial work more
effective.

Summative Evaluation the other form of evaluation is given when all the modules in the
program have been accomplished. It determines the extent to which competence have been
achieved. And, the result of this assessment decision shall be expressed in the term of
institutional Assessment implementation guidelines..
Techniques or tools for obtaining information about trainees’ achievement include oral or
written test, demonstration and on-site observation.

1.11 TVET Teachers Profile

The teachers conducting this particular TVET Program are Level B and above who have
satisfactory practical experiences or equivalent qualifications.

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 LEARNING MODULE 01
TVET-PROGRAMME TITLE: Human Resource Management Level III
MODULE TITLE: Performing Human Resource Function
MODULE CODE: LSA HRM3 M01 0322
NOMINAL DURATION: 98. Hours
MODULE DESCRIPTION : This module covers knowledge, attitudes and skills required to
the basic concepts of the human resource management. The unit also, discusses the management
process and its role in the organization. To start with, first of all we will understand about
organization, organizational resources, and resource management and then we will go through
the functions of management as well as relationship between management and Human Resource
Management.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Understand organization and organizational resources
LO2. Apply Management and its Functions
LO3. Understand the natures of Human Resource Management
LO4. Perform basic Human Resource Management Functions
MODULE CONTENTS:
LO1. Understand organization and organizational resources
1.1 Organizational principles, structures and behaviors
1.2 Financial and non-financial Resources
1.3 Allocating resources
1.4 Achieving efficiency and effectiveness
1.5 Determining the quality and effectiveness
1.6 Basic components of an organization
LO2. Apply Management and its Functions
2.1 Basic concepts of management
2.2 Accomplishing Organizational goals
2.3 Describing management process
2.4 Applying functions of management
LO3. Understand the natures of Human Resource Management
3.1 Natures of human resource management.
3.2 Responsibilities of human resource management.

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 3.3 Factors contributing to HRM
LO4. Perform basic Human Resource Management Functions
4.1 Human resource management functions.
4.2 Integrating of management and HRM functions
4.3 Staffing policies and practices
4.4 Performing HRM to all organizations

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
trainees Low Vision Deaf Hard of hearing Physical impairment

Lecture-  Provide large print text  Assign sign language interpreter  Organize the class  Organize the class room seating
discussion  Prepare the lecture in Audio/video  Arrange the class room seating to room seating arrangement to be accessible for
 Organize the class room seating arrangement be conducive for eye to eye arrangement to be wheelchairs users.
to be accessible to trainees contact accessible to trainees  Facilitate and support the
 Write short notes on the black/white board  Make sure the luminosity of the  Speak loudly trainees who have severe
using large text light of class room is kept  Ensure the attention impairments on their upper
 Make sure the luminosity of the light of class  Introduce new and relevant of the trainees limbs to take note
room is kept vocabularies  Present the lecture in  Provide Orientation on the
 Use normal tone of voice  Use short and clear sentences video format physical feature of the work
 Encourage trainees to record the lecture in  Give emphasis on visual lecture  Ensure the attention shop
audio format and ensure the attention of the of the trainees
 Provide Orientation on the physical feature of trainees
the work shop  Avoid movement during lecture
 Summarize main points time
 Present the lecture in video format
 Summarize main points
Demonstration  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
 Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material Equipment/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention of  Assign peer trainees to assist
 Prepare & use simulation  Use gesture the trainees  Conduct close follow up
 Provide tutorial support  Provide tutorial  Provide tutorial support
(if necessary) support (if necessary
(if necessary)

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with their
discussion group members  Facilitate the integration of integration of trainees peers
 Conduct close follow up trainees with group members with group members
 Introduce the trainees with other group  Conduct close follow up  Conduct close follow
member  Introduce the trainees with other up
 Brief the thematic issues of the work group member  Introduce the trainees
with other group
member
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close follow  Assign peer trainees
 Provide tutorial support if necessary guidance up and guidance  Use additional nominal hours if
 provide special attention in the process  Provide tutorial support if  Provide tutorial necessary
necessary support if necessary
 provide special attention in the  provide special
process/practical training attention in the
 Introduce new and relevant process/ practical
vocabularies training
 prepare the assignment questions in large text  Use sign language interpreter  Provide briefing
Individual  Encourage the trainees to prepare and submit  Provide briefing /orientation on /orientation on the
assignment the assignment in large texts the assignment assignment
 Make available recorded assignment questions  Provide visual recorded material  Provide visual
 Facilitate the trainees to prepare and submit recorded material
the assignment in soft or hard copy

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response as
 Ensure or conform whether the  Using sign language interpreter if an option for the trainees
proper communication was necessary having speech
conducted with the trainee challenges
through the service of the sign
language interpreter
 Use short and clear questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short sentences,  Use oral response as an
 Use interview as an option if sentences, multiple choices, True multiple choices, true or false, matching option to give answer for
necessary or False, matching and short and short answers if necessary. trainees having severe
 Prepare the exam in audio format answers upper limb impairment
 Assign human reader  Avoid essay writing  Time extension for
 (if necessary)  Time extension trainees having severe
 Time extension upper limb impairment
Demonstration/  Brief the instruction or provide  Use sign language interpreter  Provide activity based assessment  Provide activity based
Observation them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow up
 Provide activity-based/ practical  Time extension  Time extension
assessment method
 Time extension

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 ASSESSMENT CRITERIA:
LO1. Understand organization and organizational resources
 Organizational principles, structures and behaviors are identified and understood
 Financial and non-financial Resources are identified to fulfill organizational needs.
 Organizational resources are allocated in line with resource management principles
 Efficient and effective deployments of organization’s resources are achieved through
resource management.
 Quality and effectiveness of the organization is determined by the quality of the
people that are employed.
 People, Purpose/ Task, and Structure were described as the three basic components of
an organization
LO2. Apply Management and its Functions
 The basic concepts of management are stated and defined
 Organizational goals are accomplished through good management processes.
 Functions of management are described and applied for better understanding of the
management process.
 The management process that involve a wide variety of activities are described
LO3. Understand the natures of Human Resource Management
 The natures of human resource management are understood.
 Responsibilities of human resource management for the success of an organization are
explained.
 Factors contributing to the growing importance of HRM are identified.
LO4. Perform basic Human Resource Management Functions
 Human resource management functions are described to match an organization’s
needs to the skills and abilities of its employees.
 Overview of management functions are integrated to the application of an
organization’s human resource management activities.
 Policies and practices are learned to carry out the staffing (or people) function of
management.
 Regardless of the nature and size an organization, human resource management
functions are performed.

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Annex: Resource Requirements

LSA HRM3 M01 0322 Performing Human Resource Function

Item Category/Item Description/ Quantity Recommended Ratio

No. Specifications (Item: Trainee)
A. Learning Materials
Prepared by the
1 TTLM 25 1:1
trainer
2 Text books
Human Resource Management by; Pravin Durai
5 1:5
Pravin Durai
3 Reference Books
HRM by Derek Torrington, Laura Hall 6th edition
3.1 5 1:5
and Stephen Taylor
A hand book of HRM practice By 10th edition
3.2 5 1:5
Michael Armstrong
HRM by Robert Mathis and John H. 13th Edition
3.3 5 1:5
Jackson
Principles of Management By: Ellen. Ellen. Benowitz, M
3.4
Benowitz, M ed ed
Journals/Publication/Magazines
4

Ethiopian civil service commission ProcNo:1064/2010

4.1 5 1:5
proclamationProclamation
4.2 Nagarit Gazeta Nagarit Gazeta 25 1:1
B. Learning Facilities & Infrastructure
1 Class Room 7 *8m 1 1:25
2 Library 12*15m 1 1:25
3 Chairs Hand chairs 25 1:1
4 Tables 1.5 m 2 1:25
5 Blackboard 1 1:25
6 White board 1 1:25

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Broadband 2GB 1:1
7 Internet 1

C. Consumable Materials
1 Duster 5 1:25
2 Chalk Packet 10 1:25
3 Marker Carton 10 1:25
4 Paper Packet A4 5 1:25
D. Tools and Equipment
Laptop modern 1 To trainer
2 Photo copy 1 1:25
3 Printer 1 1:25
4 LCD projector 1 1:25
5 Desktop 25 1:1

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 LEARNING MODULE 02

TVET-PROGRAMME TITLE: Human Resource Management Level II

MODULE TITLE: Applying Human resource Management Rules & Regulations
MODULE CODE: LSA HRM3 M02 0322
NOMINAL DURATION : 104 Hours
MODULE DESCRIPTION : This module describes the performance outcomes, skills and
knowledge required to apply understanding of Human resource Management Rules &
Regulations. It includes determining relevant workplace Rules and Regulations that contributes
to any actions to insure complains and negotiations with human resource management practices.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Determine HRM Rules & regulations Practices
LO2. Apply knowledge of HRM Rules, regulations, Policies & Procedures
LO3. Maintain knowledge of HRM Rules , regulations & organizational requirements
MODULE CONTENTS:

LO1. Determine HRM Rules & regulations Practices

1.1 Identifying current HRM, Rules & Regulations, policies and procedures
1.2 Applying HRM Rules and legal requirements
1.3 Legal obligations for consultation with stakeholders
1.4 Consequences of non-compliance
LO2. Apply knowledge of HRM Rules, regulations, Policies & Procedures
2.1 Monitoring compliance with HRM rules & legislation
2.2 Undertaking HRM Rules, regulation, codes, standards, policies and procedures
2.3 Limits of own expertise and legal responsibilities
LO3. Maintain knowledge of HRM Rules, regulations & organizational requirements
3.1 Relevant sources of current information
3.2 Updating and communicating HRM information
3.3 Appropriate action on non-compliance

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
trainees Low Vision Deaf Hard of hearing Physical impairment

Lecture-  Provide large print text  Assign sign language interpreter  Organize the class  Organize the class room seating
discussion  Prepare the lecture in Audio/video  Arrange the class room seating to room seating arrangement to be accessible for
 Organize the class room seating arrangement be conducive for eye to eye arrangement to be wheelchairs users.
to be accessible to trainees contact accessible to trainees  Facilitate and support the
 Write short notes on the black/white board  Make sure the luminosity of the  Speak loudly trainees who have severe
using large text light of class room is kept  Ensure the attention impairments on their upper
 Make sure the luminosity of the light of class  Introduce new and relevant of the trainees limbs to take note
room is kept vocabularies  Present the lecture in  Provide Orientation on the
 Use normal tone of voice  Use short and clear sentences video format physical feature of the work
 Encourage trainees to record the lecture in  Give emphasis on visual lecture  Ensure the attention shop
audio format and ensure the attention of the of the trainees
 Provide Orientation on the physical feature of trainees
the work shop  Avoid movement during lecture
 Summarize main points time
 Present the lecture in video format
 Summarize main points
Demonstration  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
 Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material Equipment/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention of  Assign peer trainees to assist
 Prepare & use simulation  Use gesture the trainees  Conduct close follow up
 provide tutorial support  provide tutorial  provide tutorial support
(if necessary) support (if necessary
(if necessary)

Page 13 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with their
discussion group members  Facilitate the integration of integration of trainees peers
 Conduct close follow up trainees with group members with group members
 Introduce the trainees with other group  Conduct close follow up  Conduct close follow
member  Introduce the trainees with other up
 Brief the thematic issues of the work group member  Introduce the trainees
with other group
member
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close follow  Assign peer trainees
 Provide tutorial support if necessary guidance up and guidance  Use additional nominal hours if
 provide special attention in the process  Provide tutorial support if  Provide tutorial necessary
necessary support if necessary
 provide special attention in the  provide special
process/practical training attention in the
 Introduce new and relevant process/ practical
vocabularies training
 prepare the assignment questions in large text  Use sign language interpreter  Provide briefing
Individual  Encourage the trainees to prepare and submit  Provide briefing /orientation on /orientation on the
assignment the assignment in large texts the assignment assignment
 Make available recorded assignment questions  Provide visual recorded material  Provide visual
 Facilitate the trainees to prepare and submit recorded material
the assignment in soft or hard copy

Page 14 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response as
 Ensure or conform whether the  Using sign language interpreter if an option for the trainees
proper communication was necessary having speech
conducted with the trainee challenges
through the service of the sign
language interpreter
 Use short and clear questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short sentences,  Use oral response as an
 Use interview as an option if sentences, multiple choices, True multiple choices, true or false, matching option to give answer for
necessary or False, matching and short and short answers if necessary. trainees having severe
 Prepare the exam in audio format answers upper limb impairment
 Assign human reader  Avoid essay writing  Time extension for
 (if necessary)  Time extension trainees having severe
 Time extension upper limb impairment
Demonstration/  Brief the instruction or provide  Use sign language interpreter  Provide activity based assessment  Provide activity based
Observation them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow up
 Provide activity-based/ practical  Time extension  Time extension
assessment method
 Time extension

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 ASSESSMENT CRITERIA:
LO.1 Determine HRM Rules & regulations Practices
 Current HRM, Rules & Regulations, policies and procedures impacting on the
workplace are identified and accessed
 Knowledge of the relationship between HRM Rules & regulations Practices,
codes, and standards to assist in identifying HRM legal requirements in the
workplace are applied
 legal obligations and duties for consultation with stakeholders and trainers,
employees, safety representatives and others are identified
 Consequences of non-compliance with HRM Rules, regulation, codes, standards,
workplace policies and procedures are identified
LO.2 Apply knowledge of HRM Rules, regulations, Policies & Procedures
 HRM rules & legislation are contributed to monitoring compliance.
 Work is undertaken in accordance with relevant HRM rules, regulation, codes,
standards, policies and procedures
 Limits of own expertise and legal responsibilities, and accessing appropriate
sources of expertise as required are recognized
LO.3 Maintain knowledge of HRM Rules, regulations & organizational requirements
 Relevant sources to access current information covering applicable HRM Rules,
regulations and guidelines relating to workplace are utilized
 Information’s on workplace HRM rules, regulations, codes, standards, policies and
procedures relevant to self and other employees are Regularly updated and
communicated
 Appropriate action on non-compliance with HRM rules, regulations, codes,
standards, policies and procedures to contribute to achieving compliance are
identified and taken

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Annex: Resource Requirements

LSA HRM3 M02 0322 Applying Human Resource Management Rules & Regulations

Item Category/Item Description/ Quantity Recommended Ratio

No. Specifications (Item: Trainee)
A. Learning Materials
Prepared by the
1 TTLM 25 1:1
trainer
2 Text books
Human Resource Management by; Pravin Durai
5 1:5
Pravin Durai
3 Reference Books
HRM by Derek Torrington, Laura Hall 6th edition
3.1 5 1:5
and Stephen Taylor
A hand book of HRM practice By 10th edition
3.2 5 1:5
Michael Armstrong
HRM by Robert Mathis and John H. 13th Edition
3.3 5 1:5
Jackson
Principles of Management By: Ellen. Ellen. Benowitz, M
3.4
Benowitz, M ed ed
Journals/Publication/Magazines
4

Ethiopian civil service commission ProcNo:1064/2010

4.1 5 1:5
proclamationProclamation
4.2 Nagarit Gazeta Nagarit Gazeta 25 1:1
B. Learning Facilities & Infrastructure
1 Class Room 7 *8m 1 1:25
2 Library 12*15m 1 1:25
3 Chairs Hand chairs 25 1:1
4 Tables 1.5 m 2 1:25
5 Blackboard 1 1:25
6 White board 1 1:25
7 Internet Broadband 2GB 1 1:1

Page 17 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
C. Consumable Materials
1 Duster 5 1:25
2 Chalk Packet 10 1:25
3 Marker Carton 10 1:25
4 Paper Packet A4 5 1:25
D. Tools and Equipment
Laptop modern 1 To trainer
2 Photo copy 1 1:25
3 Printer 1 1:25
4 LCD projector 1 1:25
5 Desktop 25 1:1

Page 18 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 LEARNING MODULE 03
TVET-PROGRAMME TITLE: Human Resource Management Level III
MODULE TITLE: Ensuring Employee Health and Safety
MODULE CODE: LSA HRM3 M03 0322
NOMINAL DURATION: .78 Hours
MODULE DESCRIPTION: This learning module describes the performance outcomes, skills
and knowledge required to manage and maintain employees health and safety (EHS) processes
to protect workers own health and safety, and that of others
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1.Implement workplace health safety requirements
LO2.Identify Health and safety risks
LO3. Monitor and Evaluate health and safety issues
MODULE CONTENTS:
LO1. Implement workplace health safety requirements
1.1. Conducting routine health and safety inspections
1.2. Reflecting duty of care principles
1.3. Identifying Designated persons for reporting
1.4. Providing Health and safety orientations for new employees
1.5. Identifying Existing and potential hazards and Emergency incidents
1.6. Reporting identified to designated persons and recorded
1.7. Identifying and implementing and controlling workplace risk and instructions
LO2. Identify Health and safety risks
2.1 Accessing and communicating relevant health and safety information
2.2 Designing and implementing ergonomics policies
2.3 Encouraging employees to use personal protective equipment in the work
2.4 Reporting eemergency incidents and to appropriate personnel
LO3. Monitor and Evaluate health and safety issues
3.1 Monitoring and evaluating safety equipment
3.2 Developing, implementing and evaluating the health management system
3.3 Carrying out work specific risk assessment
3.4 Establishing and delegating roles,

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
trainees Low Vision Deaf Hard of hearing Physical impairment

Lecture-  Provide large print text  Assign sign language interpreter  Organize the class room  Organize the class room seating
discussion  Prepare the lecture in Audio/video  Arrange the class room seating to be seating arrangement to arrangement to be accessible for
 Organize the class room seating arrangement to be conducive for eye to eye contact be accessible to trainees wheelchairs users.
accessible to trainees  Make sure the luminosity of the light  Speak loudly  Facilitate and support the trainees
 Write short notes on the black/white board using of class room is kept  Ensure the attention of who have severe impairments on
large text  Introduce new and relevant the trainees their upper limbs to take note
 Make sure the luminosity of the light of class vocabularies  Present the lecture in  Provide Orientation on the physical
room is kept  Use short and clear sentences video format feature of the work shop
 Use normal tone of voice  Give emphasis on visual lecture and  Ensure the attention of
 Encourage trainees to record the lecture in audio ensure the attention of the trainees the trainees
format  Avoid movement during lecture time
 Provide Orientation on the physical feature of the  Present the lecture in video format
work shop  Summarize main points
 Summarize main points
Demonstration  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the trainees
 Use verbal description  Use video recorded material short method having severe upper limbs
 Provide special attention in the process of guidance  Ensure attention of the trainees  Use Video recorded impairment to operate Equipment/
 facilitate the support of peer trainees  Provide structured training material machines
 Prepare & use simulation  Show clear and short method  Ensure the attention of  Assign peer trainees to assist
 Use gesture the trainees  Conduct close follow up
  P  P
rovide tutorial support rovide tutorial support rovide tutorial support
(if necessary) (if necessary) (if necessary

Group  Facilitate the integration of trainees with group  Use sign language interpreters  Facilitate the integration  Introduce the trainees with their
discussion members  Facilitate the integration of trainees of trainees with group peers
 Conduct close follow up with group members members

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
  Introduce the trainees with other group member  Conduct close follow up  Conduct close follow
 Brief the thematic issues of the work  Introduce the trainees with other up
group member  Introduce the trainees
with other group
member
 Inform the group
members to speak loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and guidance  Conduct close follow up  Assign peer trainees
 Provide tutorial support if necessary  Provide tutorial support if necessary and guidance  Use additional nominal hours if
 provide special attention in the process  provide special attention in the  Provide tutorial support necessary
process/practical training if necessary
 Introduce new and relevant  provide special
vocabularies attention in the process/
practical training

 prepare the assignment questions in large text  Use sign language interpreter  Provide briefing
Individual  Encourage the trainees to prepare and submit the  Provide briefing /orientation on the /orientation on the
assignment assignment in large texts assignment assignment
 Make available recorded assignment questions  Provide visual recorded material  Provide visual recorded
 Facilitate the trainees to prepare and submit the material
assignment in soft or hard copy

Page 21 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response as an
 Ensure or conform whether the  Using sign language interpreter if necessary option for the trainees
proper communication was having speech challenges
conducted with the trainee through
the service of the sign language
interpreter
 Use short and clear questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short sentences,  Use oral response as an
 Use interview as an option if sentences, multiple choices, True or multiple choices, true or false, matching and option to give answer for
necessary False, matching and short answers short answers if necessary. trainees having severe
 Prepare the exam in audio format  Avoid essay writing upper limb impairment
 Assign human reader  Time extension  Time extension for trainees
 (if necessary) having severe upper limb
 Time extension impairment
Demonstration/O  Brief the instruction or provide them  Use sign language interpreter  Provide activity based assessment  Provide activity based
bservation in large text  Brief on the instruction of the exam  Brief on the instruction of the exam assessment
 Time extension  Provide activity-based/ practical  Use loud voice  Conduct close follow up
assessment method  Time extension  Time extension
 Time extension

Page 22 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 ASSESSMENT CRITERIA:
LO.1. Implement workplace health safety requirements
 Routine health and safety inspections are conducted and duty of care principles are
reflected
 Designated persons are identified for reporting queries and concerns about health and
safety
 Health and safety orientations are provided for new employees
 Existing and potential hazards and Emergency incidents in the workplace are
identified and reported to designated persons and recorded in accordance with the
procedures
 Workplace procedures and work instructions are identified and implemented for
controlling risks
LO.2. Identify Health and safety risks
 Relevant health and safety information are accessed and communicated with
appropriate personnel
 Work place procedures and instructions for controlling risks are identified, designed
and implemented
 Ergonomics policies are designed and implemented in accordance with organizational
health and safety rules and regulations
 Employees are encouraged to use personal protective equipment in the work are
as required
 Eemergency incidents and injuries are reported to appropriate personnel
LO.3. Monitor and Evaluate health and safety issues
 The appropriateness, replacement and maintenance of equipment used for safety
critical processes are monitored and evaluated
 The performance of the overall safety and health management system are developed,
implemented and evaluated
 Work specific Risk Assessment, their extent and thoroughness are carried out
 Roles, responsibilities, accountability and authority for ensuring the achievement of
the plan are established and delegated

Page 23 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Annex: Resource Requirements

LSA HRM3 M03 0322 Ensuring Employee Health and Safety

Item Category/Item Description/ Quantity Recommended Ratio

No. Specifications (Item: Trainee)
A. Learning Materials
Prepared by the
1 TTLM 25 1:1
trainer
2 Text books
Human Resource Management by; Pravin Durai
5 1:5
Pravin Durai
3 Reference Books
HRM by Derek Torrington, Laura Hall 6th edition
3.1 5 1:5
and Stephen Taylor
A hand book of HRM practice By 10th edition
3.2 5 1:5
Michael Armstrong
HRM by Robert Mathis and John H. 13th Edition
3.3 5 1:5
Jackson
Principles of Management By: Ellen. Ellen. Benowitz, M
3.4
Benowitz, M ed ed
Journals/Publication/Magazines
4

Ethiopian civil service commission Proc No:1064/2010

4.1 5 1:5
proclamationProclamation
4.2 Nagarit Gazeta Nagarit Gazeta 25 1:1
B. Learning Facilities & Infrastructure
1 Class Room 7 *8m 1 1:25
2 Library 12*15m 1 1:25
3 Chairs Hand chairs 25 1:1
4 Tables 1.5 m 2 1:25
5 Blackboard 1 1:25
6 White board 1 1:25
7 Internet Broadband 2GB 1 1:1

Page 24 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
C. Consumable Materials
1 Duster 5 1:25
2 Chalk Packet 10 1:25
3 Marker Carton 10 1:25
4 Paper Packet A4 5 1:25
D. Tools and Equipment
Laptop 1 To trainer
2 Photo copy 1 1:25
3 Printer 1 1:25
4 LCD projector 1 1:25
5 Desktop 25 1:1

Page 25 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 LEARNING MODULE 04
TVET-PROGRAMME TITLE: Human Resource Management Level III
MODULE TITLE: Planning Human Resource
MODULE CODE: LSA HRM3 M04 0322
NOMINAL DURATION:124 Hours
MODULE DESCRIPTION: This learning module covers the knowledge, attitudes and skills
required to determine overall projection of demand and supply of human resource. It includes
developing strategies to fill the gap so that the goal of the organization would be attained. HR
planning practice focuses on aligning workforce objectives with organizational plans, analyzing
labor market trends and predictions, and designing strategies and succession plans to ensure a
competent and appropriately diverse workforce is available to meet anticipated changes.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Scan internal and external environment
LO2. Conduct job analysis
LO3. Assess demand and supply workforce
LO4. Forecast Human Resource Requirement
LO5. Design and implement Human resource plan
MODULE CONTENTS:
LO1. Scan internal and external environment
1.1. understanding organizational environment
1.2. Obtaining , identifying and evaluating information’s
1.3. Determining availability of human resources.
1.4. Reporting environmental scan result

LO2. Conduct job analysis

2.1 Identifying organizational policies

2.2 Maintaining organizational human resource policies and procedures
2.3 Developing and communicating job analysis.
2.4 Conducting job analyses.
2.5 Identifying and preparing job descriptions and job specifications
LO3. Assess demand and supply workforce
3.1 Determining and analyzing existing workforce

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 3.2 Identifying and measuring demands of workforces
3.3 Organizational structure
3.4 Reviewing predicted human resources supply and demand
3.5 Planning and reviewing staffing budgets;
3.6 Reporting recommendations.
LO4. Forecast Human Resource Requirement
4.1 Forecasting Organizational policies and work requirement.
4.2 Identifying anticipated demands of human resource
4.3 Preparing and maintaining Reports
4.4 Identifying and maintaining human resource data

LO5. Design and implement Human resource plan

5.1 Organizing all necessary documents:
5.2 Preparing and confirming human resource plan and guideline.
5.3 Carrying out Monitoring and evaluation mechanisms.
5.4 Preparing human resource plan for recruitment and selection.

Page 27 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
trainees Low Vision Deaf Hard of hearing Physical impairment

Lecture-  Provide large print text  Assign sign language interpreter  Organize the class  Organize the class room seating
discussion  Prepare the lecture in Audio/video  Arrange the class room seating to room seating arrangement to be accessible for
 Organize the class room seating arrangement be conducive for eye to eye arrangement to be wheelchairs users.
to be accessible to trainees contact accessible to trainees  Facilitate and support the
 Write short notes on the black/white board  Make sure the luminosity of the  Speak loudly trainees who have severe
using large text light of class room is kept  Ensure the attention impairments on their upper
 Make sure the luminosity of the light of class  Introduce new and relevant of the trainees limbs to take note
room is kept vocabularies  Present the lecture in  Provide Orientation on the
 Use normal tone of voice  Use short and clear sentences video format physical feature of the work
 Encourage trainees to record the lecture in  Give emphasis on visual lecture  Ensure the attention shop
audio format and ensure the attention of the of the trainees
 Provide Orientation on the physical feature of trainees
the work shop  Avoid movement during lecture
 Summarize main points time
 Present the lecture in video format
 Summarize main points
Demonstration  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
 Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material Equipment/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention of  Assign peer trainees to assist
 Prepare & use simulation  Use gesture the trainees  Conduct close follow up
  P  P
rovide tutorial support rovide tutorial support rovide tutorial support
(if necessary) (if necessary) (if necessary

Page 28 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with their
discussion group members  Facilitate the integration of integration of trainees peers
 Conduct close follow up trainees with group members with group members
 Introduce the trainees with other group  Conduct close follow up  Conduct close follow
member  Introduce the trainees with other up
 Brief the thematic issues of the work group member  Introduce the trainees
with other group
member
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close follow  Assign peer trainees
 Provide tutorial support if necessary guidance up and guidance  Use additional nominal hours if
 provide special attention in the process  Provide tutorial support if  Provide tutorial necessary
necessary support if necessary
 provide special attention in the  provide special
process/practical training attention in the
 Introduce new and relevant process/ practical
vocabularies training
 prepare the assignment questions in large text  Use sign language interpreter  Provide briefing
Individual  Encourage the trainees to prepare and submit  Provide briefing /orientation on /orientation on the
assignment the assignment in large texts the assignment assignment
 Make available recorded assignment questions  Provide visual recorded material  Provide visual
 Facilitate the trainees to prepare and submit recorded material
the assignment in soft or hard copy

Page 29 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response as
 Ensure or conform whether the  Using sign language interpreter if an option for the trainees
proper communication was necessary having speech
conducted with the trainee challenges
through the service of the sign
language interpreter
 Use short and clear questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short sentences,  Use oral response as an
 Use interview as an option if sentences, multiple choices, True multiple choices, true or false, matching option to give answer for
necessary or False, matching and short and short answers if necessary. trainees having severe
 Prepare the exam in audio format answers upper limb impairment
 Assign human reader  Avoid essay writing  Time extension for
 (if necessary)  Time extension trainees having severe
 Time extension upper limb impairment
Demonstration/  Brief the instruction or provide  Use sign language interpreter  Provide activity based assessment  Provide activity based
Observation them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow up
 Provide activity-based/ practical  Time extension  Time extension
assessment method
 Time extension

Page 30 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 ASSESSMENT CRITERIA:
LO1. Scan internal and external environment
 Organizational environment is identified and understood
 Information’s based on organizational policies and procedures are obtained,
identified and evaluated
 Availability of human resources is determined according to the obtained information.
 Result of environmental scan is reported for approval.

LO2. Conduct job analysis

 Organizational policies are identified for conducting job analysis following work
procedure.
 Organizational human resource policies and procedures for conducting job analysis
are maintained based on the stated guideline.
 Job analysis issues/criteria are developed and communicated with relevant
stakeholders using appropriate tools/equipment.
 Job analyses are conducted based on the preset criteria.
 Job descriptions and job specifications are identified and prepared in consultation
with appropriate personnel

LO3. Assess demand and supply workforce

 Existing workforce where there are excesses or shortages are determined and
analyzed
 Current and predicted demands of workforces are identified and measured
 Existing organizational structure and its strengths and shortcomings are considered in
relation to foreseeable changes
 Current and predicted external labor supply, demographic and economic data for
forecasting human resources supply and demand is reviewed
 Staffing budgets and costs of workforce changes are predicted, planned and
reviewed
 Recommendations are reported to the authorized personnel.
LO4. Forecast Human Resource Requirement
 Organization policies and methods for human resource are forecasted in line with
work requirement.
 Anticipated demands of human resource are identified and worked on according to

Page 31 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 work requirement.
 Reports are prepared and maintained as per organizational guidelines.
 Human resource data on supply and demand requirements are identified and
maintained

LO5. Design and implement Human resource plan

 All necessary documents (organizational policies, human resource forecasting, etc.)
are organized following work procedures.
 Human resource plan and confirming are prepared based on guideline.
 Monitoring and evaluation mechanisms are carried out following work procedure.
 Final human resource plan is prepared and ready for recruitment and selection

Page 32 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Annex: Resource Requirements

LSA HRM3 M04 0322 Planning Human Resource

Item Category/Item Description/ Quantity Recommended Ratio

No. Specifications (Item: Trainee)
A. Learning Materials
Prepared by the
1 TTLM 25 1:1
trainer
2 Text books
Human Resource Management by; Pravin Durai
5 1:5
Pravin Durai
3 Reference Books
HRM by Derek Torrington, Laura Hall 6th edition
3.1 5 1:5
and Stephen Taylor
A hand book of HRM practice By 10th edition
3.2 5 1:5
Michael Armstrong
HRM by Robert Mathis and John H. 13th Edition
3.3 5 1:5
Jackson
Principles of Management By: Ellen. Ellen. Benowitz, M
3.4
Benowitz, M ed ed
Journals/Publication/Magazines
4

Ethiopian civil service commission ProcNo:1064/2010

4.1 5 1:5
proclamationProclamation
4.2 Nagarit Gazeta Nagarit Gazeta 25 1:1
B. Learning Facilities & Infrastructure
1 Class Room 7 *8m 1 1:25
2 Library 12*15m 1 1:25
3 Chairs Hand chairs 25 1:1
4 Tables 1.5 m 2 1:25
5 Blackboard 1 1:25
6 White board 1 1:25

Page 33 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Broadband 2GB 1:1
7 Internet 1

C. Consumable Materials
1 Duster 5 1:25
2 Chalk Packet 10 1:25
3 Marker Carton 10 1:25
4 Paper Packet A4 5 1:25
D. Tools and Equipment
Laptop 1 To trainer
2 Photo copy 1 1:25
3 Printer 1 1:25
4 LCD projector 1 1:25
5 Desktop 25 1:1

Page 34 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 LEARNING MODULE - 05

TVET-PROGRAMME TITLE: Human Resource Management Level - III

MODULE TITLE: Manage Recrutement, sélection and Induction
MODULE CODE: LSA HRM3 M05 0322
NOMINAL DURATION:134 Hours
MODULE DESCRIPTION : This module describes the performance outcomes, skills and
knowledge required to manage all aspects of the recruitment selection, promotion and induction
processes in accordance with organizational policies and procedures.

LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Apply recruitment, selection and induction policies and procedures
LO2. Determine job descriptions
LO3. Recruit and select Candidates
LO4. Appoint and induct successful candidate
MODULE CONTENTS:
LO1. Apply recruitment, selection and induction policies and procedures
1.1 Analyzing Strategic and operational plans and policies
1.2 Applying recruitment, selection and induction policies and procedures
1.3 Reviewing options of technology
1.4 Obtaining and preparing policies and procedures
1.5 Preparing forms, documents and adjustments
LO2. Determine job descriptions
2.1 Clarifying appointment Time lines and requirement
2.2 Ensuring Job descriptions
2.3 Obtaining Approvals to advertise position
LO3. Recruit and select Candidates
3.1 Determining Future human resources needs
3.2 Ensuring current position description and person specifications
3.3 Ensuring access of training and pother support
3.4 Providing training on recruitment and selection process

Page 35 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 3.5 Advertising vacant positions:
3.6 Approving selection procedures
3.7 Advertising vacancies for staffing requirements
3.8 Consulting relevant personnel
3.9 Ensuring the interview questions, rules and regulation requirements
3.10 Scheduling Interviews and advising of personnel dates and venues
LO4. Appoint and induct successful candidate
4.1 Providing employment contract and other documentations
4.2 Inducting candidates starting date
4.3 Providing Induction with organizational policy

Page 36 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
trainees Low Vision Deaf Hard of hearing Physical impairment

Lecture-  Provide large print text  Assign sign language interpreter  Organize the class  Organize the class room seating
discussion  Prepare the lecture in Audio/video  Arrange the class room seating to room seating arrangement to be accessible for
 Organize the class room seating arrangement be conducive for eye to eye arrangement to be wheelchairs users.
to be accessible to trainees contact accessible to trainees  Facilitate and support the
 Write short notes on the black/white board  Make sure the luminosity of the  Speak loudly trainees who have severe
using large text light of class room is kept  Ensure the attention impairments on their upper
 Make sure the luminosity of the light of class  Introduce new and relevant of the trainees limbs to take note
room is kept vocabularies  Present the lecture in  Provide Orientation on the
 Use normal tone of voice  Use short and clear sentences video format physical feature of the work
 Encourage trainees to record the lecture in  Give emphasis on visual lecture  Ensure the attention shop
audio format and ensure the attention of the of the trainees
 Provide Orientation on the physical feature of trainees
the work shop  Avoid movement during lecture
 Summarize main points time
 Present the lecture in video format
 Summarize main points
Demonstration  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
 Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material Equipment/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention of  Assign peer trainees to assist
 Prepare & use simulation  Use gesture the trainees  Conduct close follow up
  P  P
rovide tutorial support rovide tutorial support rovide tutorial support
(if necessary) (if necessary) (if necessary

Page 37 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with their
discussion group members  Facilitate the integration of integration of trainees peers
 Conduct close follow up trainees with group members with group members
 Introduce the trainees with other group  Conduct close follow up  Conduct close follow
member  Introduce the trainees with other up
 Brief the thematic issues of the work group member  Introduce the trainees
with other group
member
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close follow  Assign peer trainees
 Provide tutorial support if necessary guidance up and guidance  Use additional nominal hours if
 provide special attention in the process  Provide tutorial support if  Provide tutorial necessary
necessary support if necessary
 provide special attention in the  provide special
process/practical training attention in the
 Introduce new and relevant process/ practical
vocabularies training
 prepare the assignment questions in large text  Use sign language interpreter  Provide briefing
Individual  Encourage the trainees to prepare and submit  Provide briefing /orientation on /orientation on the
assignment the assignment in large texts the assignment assignment
 Make available recorded assignment questions  Provide visual recorded material  Provide visual
 Facilitate the trainees to prepare and submit recorded material
the assignment in soft or hard copy

Page 38 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response as
 Ensure or conform whether the  Using sign language interpreter if an option for the trainees
proper communication was necessary having speech
conducted with the trainee challenges
through the service of the sign
language interpreter
 Use short and clear questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short sentences,  Use oral response as an
 Use interview as an option if sentences, multiple choices, True multiple choices, true or false, matching option to give answer for
necessary or False, matching and short and short answers if necessary. trainees having severe
 Prepare the exam in audio format answers upper limb impairment
 Assign human reader  Avoid essay writing  Time extension for
 (if necessary)  Time extension trainees having severe
 Time extension upper limb impairment
Demonstration/  Brief the instruction or provide  Use sign language interpreter  Provide activity based assessment  Provide activity based
Observation them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow up
 Provide activity-based/ practical  Time extension  Time extension
assessment method
 Time extension

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 ASSESSMENT CRITERIA:
LO.1 Apply recruitment, selection and induction policies and procedures
 Strategic and operational plans and policies are analyzed to identify relevant policies
and objectives
 Recruitment, selection and induction policies and procedures and supporting
documents are applied
 Options for technology to improve the efficiency and effectiveness of the recruitment
and selection process are reviewed
 Policies and procedures are obtained and prepared from senior managers
 Forms, documents and adjustments to support policies and procedures are prepared
 Communicating Policies and procedures to relevant staff and providing training is
required
LO.2 Determine job descriptions.
 Time lines and requirement clarified for appointment
 Preparation of job descriptions which accurately reflect the role requirements is
implemented in accordance with organizational procedures and rules and regulations,
code and national standards
 Job descriptions are ensured that do not contravene rules and regulation
requirements
 Approvals to advertise position is obtained
LO.3 Recruit and select Candidates
 Future human resources needs are determined in collaboration with relevant
managers and sections
 Current position descriptors and person specifications for vacancies are ensured to be
used by managers and others involved in the recruitment, selection, promotion and
induction processes
 Access of training and other forms of support to all persons involved are provided
in the recruitment and selection process
 Advertising of vacant positions is ensured and complied with organizational policy
and legal requirements
 Selection procedures are ensured/ approved in accordance with organizational policy
and legal requirements

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
  vacancies are advertised for staffing requirements in accordance with organizational
policies and procedures
 Relevant personnel is consulted to convene selection panel and to develop interview
questions
 The interview questions are ensured that it do not breach rules and regulation
requirements
 Interviews and advising of personnel are Scheduled to relevant times, dates and
venues
LO.4 Appoint and induct successful candidate
 successful candidate with employment contract and other documentation are
provided
 Candidates are inducted the starting date and make necessary administrative
arrangements.
 Induction is provided in accordance with organizational policy

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Annex: Resource Requirements

LSA HRM3 M05 0322 Managing Recruitment, Selection, Induction and Promotion

Item Category/Item Description/ Quantity Recommended Ratio

No. Specifications (Item: Trainee)
A. Learning Materials
Prepared by the
1 TTLM 25 1:1
trainer
2 Text books
Human Resource Management by; Pravin Durai
5 1:5
Pravin Durai
3 Reference Books
HRM by Derek Torrington, Laura Hall 6th edition
3.1 5 1:5
and Stephen Taylor
A hand book of HRM practice By 10th edition
3.2 5 1:5
Michael Armstrong
HRM by Robert Mathis and John H. 13th Edition
3.3 5 1:5
Jackson
Principles of Management By: Ellen. Ellen. Benowitz, M
3.4
Benowitz, M ed ed
Journals/Publication/Magazines
4

Ethiopian civil service commission ProcNo:1064/2010

4.1 5 1:5
proclamation
4.2 Nagarit Gazeta Nagarit Gazeta 25 1:1
B. Learning Facilities & Infrastructure
1 Class Room 7 *8m 1 1:25
2 Library 12*15m 1 1:25
3 Chairs Hand chairs 25 1:1
4 Tables 1.5 m 2 1:25
5 Blackboard 1 1:25
6 White board 1 1:25
7 Internet Broadband 2GB 1 1:1

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
C. Consumable Materials
1 Duster 5 1:25
2 Chalk Packet 10 1:25
3 Marker Carton 10 1:25
4 Paper Packet A4 5 1:25
D. Tools and Equipment
Laptop 1 To trainer
2 Photo copy 1 1:25
3 Printer 1 1:25
4 LCD projector 1 1:25
5 Desktop 25 1:1

Page 43 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 LEARNING MODULE - 06
TVET-PROGRAMME TITLE: Human Resource Management Level - III
MODULE TITLE: Implementing Industrial Relations
MODULE CODE: LSA HRM3 M06 0322
NOMINAL DURATION: 116 Hours
MODULE DESCRIPTION : This Module addresses the knowledge and skills required to
represent employer in dealing with industrial relations matters in the workplace. The module
covers communicating and implementing industrial relations policies and procedures that meet
statutory and legislative requirements.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Implement industrial relation policies and procedures
LO2. Assist in minimizing industrial relations conflict
LO3. Enhance industrial relations
LO4. Evaluate and maintain industrial relations management system
MODULE CONTENTS:
LO1. Implement industrial relation policies and procedures
1.1. Sourcing and disseminating relevant agreements
1.2. Undertaking requires negotiations
1.3. Documenting and certifying agreed outcomes of negotiations
1.4. Implementing agreements, policies and procedures
1.5. Promoting the organization’s industrial relations procedures
LO2. Assist in minimizing industrial relations conflict
2.1 Agreeing and documenting problem solving and grievance procedures
2.2 Monitoring implementation of industrial relations policies and procedures
2.3 Identifying potential industrial relations conflicts
2.4 Preparing and forwarding documentation to management
2.5 Providing assistance to deal with industrial relations conflicts
2.6 Developing competence in managing conflict
LO3. Enhance industrial relations
3.1 Implementing Strategies to facilitate feedback
3.2 Counselling of employee

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 3.3 Implementing strategies to develop and strengthen relationships
3.4 Providing information and feedback
3.5 Providing information and advice
3.6 Ensuring induction and training
3.7 Observing employee relations policies
LO4. Evaluate and maintain industrial relations management system
4.1 Assessing industrial disputes
4.2 Evaluating employees participation in workplace relationship
4.3 Measuring the strength and weaknesses of the labor union
4.4 Maintaining the effectiveness of industrial relation

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
trainees Low Vision Deaf Hard of hearing Physical impairment

Lecture-  Provide large print text  Assign sign language interpreter  Organize the class  Organize the class room seating
discussion  Prepare the lecture in Audio/video  Arrange the class room seating to room seating arrangement to be accessible for
 Organize the class room seating arrangement be conducive for eye to eye arrangement to be wheelchairs users.
to be accessible to trainees contact accessible to trainees  Facilitate and support the
 Write short notes on the black/white board  Make sure the luminosity of the  Speak loudly trainees who have severe
using large text light of class room is kept  Ensure the attention impairments on their upper
 Make sure the luminosity of the light of class  Introduce new and relevant of the trainees limbs to take note
room is kept vocabularies  Present the lecture in  Provide Orientation on the
 Use normal tone of voice  Use short and clear sentences video format physical feature of the work
 Encourage trainees to record the lecture in  Give emphasis on visual lecture  Ensure the attention shop
audio format and ensure the attention of the of the trainees
 Provide Orientation on the physical feature of trainees
the work shop  Avoid movement during lecture
 Summarize main points time
 Present the lecture in video format
 Summarize main points
Demonstration  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
 Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material Equipment/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention of  Assign peer trainees to assist
 Prepare & use simulation  Use gesture the trainees  Conduct close follow up
  P  P
rovide tutorial support rovide tutorial support rovide tutorial support
(if necessary) (if necessary) (if necessary

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with their
discussion group members  Facilitate the integration of integration of trainees peers
 Conduct close follow up trainees with group members with group members
 Introduce the trainees with other group  Conduct close follow up  Conduct close follow
member  Introduce the trainees with other up
 Brief the thematic issues of the work group member  Introduce the trainees
with other group
member
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close follow  Assign peer trainees
 Provide tutorial support if necessary guidance up and guidance  Use additional nominal hours if
 provide special attention in the process  Provide tutorial support if  Provide tutorial necessary
necessary support if necessary
 provide special attention in the  provide special
process/practical training attention in the
 Introduce new and relevant process/ practical
vocabularies training
 prepare the assignment questions in large text  Use sign language interpreter  Provide briefing
Individual  Encourage the trainees to prepare and submit  Provide briefing /orientation on /orientation on the
assignment the assignment in large texts the assignment assignment
 Make available recorded assignment questions  Provide visual recorded material  Provide visual
 Facilitate the trainees to prepare and submit recorded material
the assignment in soft or hard copy

Page 47 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response as
 Ensure or conform whether the  Using sign language interpreter if an option for the trainees
proper communication was necessary having speech
conducted with the trainee challenges
through the service of the sign
language interpreter
 Use short and clear questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short sentences,  Use oral response as an
 Use interview as an option if sentences, multiple choices, True multiple choices, true or false, matching option to give answer for
necessary or False, matching and short and short answers if necessary. trainees having severe
 Prepare the exam in audio format answers upper limb impairment
 Assign human reader  Avoid essay writing  Time extension for
 (if necessary)  Time extension trainees having severe
 Time extension upper limb impairment
Demonstration/  Brief the instruction or provide  Use sign language interpreter  Provide activity based assessment  Provide activity based
Observation them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow up
 Provide activity-based/ practical  Time extension  Time extension
assessment method
 Time extension

Page 48 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 ASSESSMENT CRITERIA:
LO.1 Implement industrial relation policies and procedures
 Relevant agreements, policies and procedures are sourced and disseminated to all
relevant persons and groups
 Negotiations are undertaken between employer representatives and employee
representatives, to agree to changes required by either group
 Agreed outcomes of negotiations are documented and certified in the relevant
jurisdiction where appropriate
 Agreements, policies and procedures are implemented in accordance with site,
enterprise and statutory requirements
 The organization’s industrial relations procedures are promoted with relevant persons
and groups
LO.2 Assist in minimizing industrial relations conflict
 Problem solving/grievance procedures are agreed and documented
 The implementation of industrial relations policies and procedures is monitored
 Potential industrial relations conflicts are identified through a monitoring process and
reported to management
 Documentation is prepared and forwarded to management in relation to identified
potential industrial relations conflicts
 Assistance is provided to deal with industrial relations conflicts under upper level
management supervision
 Competence in managing conflict negotiation skills and dispute resolution is
developed through appropriate training and preparation
 Specialist/expert advice is sought and considered where appropriate
LO.3 Enhance industrial relations
 Strategies to facilitate feedback are implemented
 Counselling of employee is practiced to enhance the healthy relationships between
the workgroup
 Strategies are implemented to develop and strengthen relationships with relevant
persons and groups
 Information and feedback are provided to management as required
 Information and advice is provided to relevant persons and groups as required
 Induction and training are ensured to develop competence and confidence to perform
safely and effectively

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Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
  Employee relations policies are regularly observed and updated as required
LO.4 Evaluate and maintain industrial relations management system
 The root causes of industrial disputes are identified and assessed and appropriate
measures are taken
 Employees participation is evaluated in sustaining the healthy workplace
relationship
 The strength and weaknesses of the labor union are measured and performed
necessary adjustments as required.
 The effectiveness of industrial relation management systems are ensured and the
good practices are maintained

Page 50 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Annex: Resource Requirements

LSA HRM3 M06 0322 Implementing Industrial Relations

Item Category/Item Description/ Quantity Recommended Ratio

No. Specifications (Item: Trainee)
A. Learning Materials
Prepared by the
1 TTLM 25 1:1
trainer
2 Text books
Human Resource Management by; Pravin Durai
5 1:5
Pravin Durai
3 Reference Books
HRM by Derek Torrington, Laura Hall 6th edition
3.1 5 1:5
and Stephen Taylor
A hand book of HRM practice By 10th edition
3.2 5 1:5
Michael Armstrong
HRM by Robert Mathis and John H. 13th Edition
3.3 5 1:5
Jackson
Principles of Management By: Ellen. Ellen. Benowitz, M
3.4
Benowitz, M ed ed
Journals/Publication/Magazines
4

Ethiopian civil service commission ProcNo:1064/2010

4.1 5 1:5
proclamation
4.2 Nagarit Gazeta Nagarit Gazeta 25 1:1
B. Learning Facilities & Infrastructure
1 Class Room 7 *8m 1 1:25
2 Library 12*15m 1 1:25
3 Chairs Hand chairs 25 1:1
4 Tables 1.5 m 2 1:25
5 Blackboard 1 1:25
6 White board 1 1:25
7 Internet Broadband 2GB 1 1:1

Page 51 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
C. Consumable Materials
1 Duster 5 1:25
2 Chalk Packet 10 1:25
3 Marker Carton 10 1:25
4 Paper Packet A4 5 1:25
D. Tools and Equipment
Laptop 1 To trainer
2 Photo copy 1 1:25
3 Printer 1 1:25
4 LCD projector 1 1:25
5 Desktop 25 1:1

Page 52 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 LEARNING MODULE 07
TVET-PROGRAMME TITLE: Human Resource Management Level III
MODULE TITLE Managing Workforce Diversity
MODULE CODE: LSA HRM3 M 07 0322
NOMINAL DURATION 114 hrs
MODULE DESCRIPTION: This module describes the performance outcomes, skills and
knowledge required to manage diversity in the workplace. It covers implementing the
organization's policy on diversity, fostering diversity within the work team, and promoting the
benefits of a diverse workplace.
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1. Implement diversity policy
LO2. Foster respect for diversity
LO3. Promote the benefits of diversity
MODULE CONTENTS:
LO1. Implement diversity policy
1.1 Reviewing and locating diversity policies
1.2 Determining application of work context
1.3 Instituting actions to ensure the diversity policy
1.4 Understanding and implementing diversity policy
1.5 Providing feedback and suggestions
LO2. Foster respect for diversity
2.1 Addressing own prejudices
2.2 Respecting difference in personal interactions
2.3 Selecting and recruiting staff focusing diversity
2.4 Identifying and addressing training needs
2.5 Assisting working effectively with differences
2.6 Strengthening services and customer relations
2.7 Managing allegations of harassment
2.8 Addressing complaints
LO3. Promote the benefits of diversity
3.1 Promoting workforce diversity
3.2 Describing captured ideas and information
3.3 Supporting efforts to value diversity

Page 53 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
Learning Methods:
For none Reasonable Adjustment for Trainees with Disability (TWD)
impaired
trainees Low Vision Deaf Hard of hearing Physical impairment

Lecture-  Provide large print text  Assign sign language interpreter  Organize the class  Organize the class room seating
discussion  Prepare the lecture in Audio/video  Arrange the class room seating to room seating arrangement to be accessible for
 Organize the class room seating arrangement be conducive for eye to eye arrangement to be wheelchairs users.
to be accessible to trainees contact accessible to trainees  Facilitate and support the
 Write short notes on the black/white board  Make sure the luminosity of the  Speak loudly trainees who have severe
using large text light of class room is kept  Ensure the attention impairments on their upper
 Make sure the luminosity of the light of class  Introduce new and relevant of the trainees limbs to take note
room is kept vocabularies  Present the lecture in  Provide Orientation on the
 Use normal tone of voice  Use short and clear sentences video format physical feature of the work
 Encourage trainees to record the lecture in  Give emphasis on visual lecture  Ensure the attention shop
audio format and ensure the attention of the of the trainees
 Provide Orientation on the physical feature of trainees
the work shop  Avoid movement during lecture
 Summarize main points time
 Present the lecture in video format
 Summarize main points
Demonstration  Conduct close follow up  use Sign language interpreter  Illustrate in clear &  Facilitate and support the
 Use verbal description  Use video recorded material short method trainees having severe upper
 Provide special attention in the process of  Ensure attention of the trainees  Use Video recorded limbs impairment to operate
guidance  Provide structured training material equipment’s/ machines
 facilitate the support of peer trainees  Show clear and short method  Ensure the attention of  Assign peer trainees to assist
 Prepare & use simulation  Use gesture the trainees  Conduct close follow up
 provide tutorial support  provide tutorial  provide tutorial support
(if necessary) support (if necessary
(if necessary)

Page 54 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Group  Facilitate the integration of trainees with  Use sign language interpreters  Facilitate the  Introduce the trainees with their
discussion group members  Facilitate the integration of integration of trainees peers
 Conduct close follow up trainees with group members with group members
 Introduce the trainees with other group  Conduct close follow up  Conduct close follow
member  Introduce the trainees with other up
 Brief the thematic issues of the work group member  Introduce the trainees
with other group
member
 Inform the group
members to speak
loudly
Exercise  Conduct close follow up and guidance  Conduct close follow up and  Conduct close follow  Assign peer trainees
 Provide tutorial support if necessary guidance up and guidance  Use additional nominal hours if
 provide special attention in the process  Provide tutorial support if  Provide tutorial necessary
necessary support if necessary
 provide special attention in the  provide special
process/practical training attention in the
 Introduce new and relevant process/ practical
vocabularies training
 prepare the assignment questions in large text  Use sign language interpreter  Provide briefing
Individual  Encourage the trainees to prepare and submit  Provide briefing /orientation on /orientation on the
assignment the assignment in large texts the assignment assignment
 Make available recorded assignment questions  Provide visual recorded material  Provide visual
 Facilitate the trainees to prepare and submit recorded material
the assignment in soft or hard copy

Page 55 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response
 Ensure or conform whether  Using sign language interpreter if as an option for the
the proper communication necessary trainees having speech
was conducted with the challenges
trainee through the service of
the sign language interpreter
 Use short and clear
questioning
 Time extension
Written test  Prepare the exam in large texts  Prepare the exam using short  Prepare the exam using short  Use oral response as
 Use interview as an option if sentences, multiple choices, sentences, multiple choices, true or an option to give
necessary True or False, matching and false, matching and short answers if answer for trainees
 Prepare the exam in audio short answers necessary. having severe upper
format  Avoid essay writing limb impairment
 Assign human reader  Time extension  Time extension for
 (if necessary) trainees having severe
 Time extension upper limb impairment
Demonstration  Brief the instruction or  Use sign language interpreter  Provide activity based assessment  Provide activity based
/Observation provide them in large text  Brief on the instruction of the  Brief on the instruction of the exam assessment
 Time extension exam  Use loud voice  Conduct close follow
 Provide activity-based/  Time extension up
practical assessment method  Time extension
 Time extension

Page 56 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
ASSESSMENT CRITERIA:
LO1. Implement diversity policy
 Diversity policies are located and reviewed
 Application of the specific work context is determined
 Actions are instituted to ensure that the diversity policy is understood and implemented by
relevant parties
 Feedback and suggestions are provided for improvement to ensure prevalence and efficacy of
diversity policy
LO2. Foster respect for diversity
 . Own prejudices are addressed and respect is demonstrated for difference in personal
interactions
 Diversity is mainly aimed in selecting and recruiting staff
 Training needs are identified and addressed to address issues of difference in the team
 . Working effectively with differences are assisted and strengthen the organization's services
and customer relations
 Allegations of harassment are managed and complaints addressed according to established
organizational procedures
LO3. Promote the benefits of diversity
 The organization's workforce diversity in internal and external forums are promoted to
enhance
the organizations image and reputation
 To enhance services and contributions to competitive advantage captured ideas and information
from the diversity are described.
 Organizational efforts to value diversity is supported to promote benefits of diversity

Page 57 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 Annex: Resource Requirements

LSA HRM3 M07 0322 Managing Workforce Diversity

Item Category/Item Description/ Quantity Recommended Ratio

No. Specifications (Item: Trainee)
A. Learning Materials
Prepared by the
1 TTLM 25 1:1
trainer
2 Text books
Human Resource Management by; Pravin Durai
5 1:5
Pravin Durai
3 Reference Books
HRM by Derek Torrington, Laura Hall 6th edition
3.1 5 1:5
and Stephen Taylor
A hand book of HRM practice By 10th edition
3.2 5 1:5
Michael Armstrong
HRM by Robert Mathis and John H. 13th Edition
3.3 5 1:5
Jackson
Principles of Management By: Ellen. Ellen. Benowitz, M
3.4
Benowitz, M ed ed
Journals/Publication/Magazines
4

Ethiopian civil service commission ProcNo:1064/2010

4.1 5 1:5
proclamation
4.2 Nagarit Gazeta Nagarit Gazeta 25 1:1
B. Learning Facilities & Infrastructure
1 Class Room 7 *8m 1 1:25
2 Library 12*15m 1 1:25
3 Chairs Hand chairs 25 1:1
4 Tables 1.5 m 2 1:25
5 Blackboard 1 1:25
6 White board 1 1:25
7 Internet Broadband 2GB 1 1:1

Page 58 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
C. Consumable Materials
1 Duster 5 1:25
2 Chalk Packet 10 1:25
3 Marker Carton 10 1:25
4 Paper Packet A4 5 1:25
D. Tools and Equipment
Laptop 1 To trainer
2 Photo copy 1 1:25
3 Printer 1 1:25
4 LCD projector 1 1:25
5 Desktop 25 1:1

Page 59 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
 LEARNING MODULE 08
TVET-PROGRAMME TITLE: Human Resource Management Level III
MODULE TITLE : Preventing and Eliminating MUDA
MODULE CODE: IND SHP2 M08 0322
NOMINAL DURATION: 58 Hours
MODULE DESCRIPTION: This module covers the knowledge, skills and attitude required by a
worker to prevent and eliminate MUDA/wastes in his/her workplace by applying scientific problem-
solving techniques and tools to enhance quality, productivity and other kaizen elements on continual
basis It covers responsibility for the day-to-day operation of the work and ensures Kaizen Elements
are continuously improved and institutionalized.

LEARNING OUTCOMES
At the end of the module the learner will be able to:
LO1. Prepare for work
LO2. Identify MUDA and problem
LO3. Analyze causes of a problem
LO4. Eliminate MUDA and Assess effectiveness of the solution.
LO5. Prevent occurrence of wastes and sustain operation
MODULE CONTENTS:
LO1. Prepare for work
1.1.Using work instructions
1.2.Reading and interpreting job specifications
1.3.Observing OHS requirements,
1.4.Selecting appropriate material
1.5.Identifying and checking safety equipment and tools.
LO2. Identify MUDA and problem
2.1 Preparing plan of MUDA and implementing problem identification
2.2 Discussing causes and effects of MUDA
2.3 Listing possible problems related to the process /Kaizen elements using statistical tools and
techniques.
2.4 Identifying and listing problems of kaizen on Kaizen Board.
2.5 Using tools and techniques for analyzing
2.6 Identifying and measuring wastes/MUDA based on relevant procedures.
2.7 Reporting identified and measured wastes

Page 60 of 73 Author/Copyright: Version - I

Human Resource Management
Ministry of Labor and Skills March, 2022
Level III
LO3. Analyze causes of a problem
3.1 Listing all possible causes of a problem
3.2 Analyzing cause relationships using 4MLE
3.3 Identifying causes of the problems
3.4 Selecting the root cause directly related to the problem
3.5 Listing all possible ways using creative idea generation
3.6 Testing and evaluating the suggested solutions
3.7 Preparing detailed summaries of the action plan
LO4. Eliminate MUDA and Assess effectiveness of the solution.
4.1 Preparing and implementing Plan of MUDA elimination.
4.2 Adopting necessary attitude and ten basic principles for improvement
4.3 Using tools and techniques to eliminate wastes/MUDA
4.4 Reducing and eliminating Wastes/MUDA
4.5 Identifying tangible and intangible results
4.6 Comparing tangible results using various types of diagrams.
4.7 Reporting improvements
LO5. Prevent occurrence of wastes and sustain operation.
4.1 Preparing and implementing Plan of MUDA prevention.
4.2 Preparing and discussing Standards
4.3 Preventing occurrences of wastes/MUDA
4.4 Creating waste-free workplace using 5W and 1Hsheet.
4.5 Doing the completion of required operation
4.6 Facilitating the updating of standard procedures and practices
4.7 Training of the work team on the new standard operating Procedures (SOPs).

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Level III
LEARNING METHODS:
For None Reasonable Adjustment for Trainees with Disability (TWD)
Impaired Deaf Hard of hearing Physical impairment
Trainees
Lecture-  Assign sign language interpreter  Organize the class room seating arrangement to  Organize the class room seating
discussion  Arrange the class room seating to be conducive for eye be accessible to trainees arrangement to be accessible for
to eye contact  Speak loudly wheelchairs users.
 Make sure the luminosity of the light of class room is  Ensure the attention of the trainees  Facilitate and support the trainees
kept  Present the lecture in video format who have severe impairments on
 Introduce new and relevant vocabularies  Ensure the attention of the trainees their upper limbs to take note
 Use short and clear sentences  Provide Orientation on the
 Give emphasis on visual lecture and ensure the attention physical feature of the work shop
of the trainees
 Avoid movement during lecture time
 Present the lecture in video format
 Summarize main points
Demonstratio  use Sign language interpreter  Illustrate in clear & short method  Facilitate and support the trainees
n  Use video recorded material  Use Video recorded material having severe upper limbs
 Ensure attention of the trainees  Ensure the attention of the trainees impairment to operate equipment/
 Provide structured training  Provide tutorial support machines
 Show clear and short method   Assign peer trainees to assist
 Use gesture (if necessary)  Conduct close follow up
 Provide tutorial support (if necessary)   Provide tutorial support
 (if necessary
Group  Use sign language interpreters  Facilitate the integration of trainees with group  Introduce the trainees with their
discussion  Facilitate the integration of trainees with group members peers
members  Conduct close follow up
 Conduct close follow up  Introduce the trainees with other group member
 Introduce the trainees with other group member  Inform the group members to speak loudly


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Level III
Exercise  Conduct close follow up and guidance  Conduct close follow up and guidance  Assign peer trainees
 Provide tutorial support if necessary  Provide tutorial support if necessary  Use additional nominal hours if
 provide special attention in the process/practical  provide special attention in the process/ necessary
training practical training 
 Introduce new and relevant vocabularies
 Use sign language interpreter  Provide briefing /orientation on the assignment 
Individual  Provide briefing /orientation on the assignment  Provide visual recorded material
assignment  Provide visual recorded material
 ASSESSMENT METHODS:
Interview  Use sign language interpreter  Speak loudly  Use written response as an option
 Ensure or conform whether the proper communication  Using sign language interpreter if necessary for the trainees having speech
was conducted with the trainee through the service of the challenges
sign language interpreter
 Use short and clear questioning
 Time extension
Written  Prepare the exam using short sentences, multiple choices,  Prepare the exam using short sentences,  Use oral response as an option to
test True or False, matching and short answers multiple choices, True or False, matching and give answer for trainees having
 Avoid essay writing short answers if necessary. severe upper limb impairment
 Time extension  Time extension for trainees having
severe upper limb impairment
Demonstrati  Use sign language interpreter  Provide activity based assessment  Provide activity based assessment
on/  Brief on the instruction of the exam  Brief on the instruction of the exam  Conduct close follow up
Observation  Provide activity-based/ practical assessment method  Use loud voice  Time extension
 Time extension  Time extension 

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Ministry of Labor and Skills March, 2022
Level III
ASSESSMENT CRITERIA:
LO1 Prepare for work
 Work instructions are used to determine job requirements, including method, material and
equipment.

 Job specifications are read and interpreted following working manual.

 OHS requirements, including dust and fume collection, breathing apparatus and eye and ear personal
protection needs are observed throughout the work.

 Appropriate material is selected for work.

 Safety equipment and tools are identified and checked for safe and effective operation.

LO2 Identify MUDA and problem

 Plan of MUDA and problem identification is prepared and implemented.

 Causes and effects of MUDA are discussed.

 All possible problems related to the process /Kaizen elements are listed using statistical tools and
techniques.

 All possible problems related to kaizen elements are identified and listed on Visual Management
Board/Kaizen Board.

 Tools and techniques are used to draw and analyze current situation of the work place.

 Wastes/MUDA are identified and measured based on relevant procedures.

 Identified and measured wastes are reported to relevant personnel

LO3. Analyze causes of a problem

 . All possible causes of a problem are listed.

 Cause relationships are analyzed using4M1E.

 Causes of the problems are identified.

 The root cause which is most directly related to the problem is selected.

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Level III
  All possible ways are listed using creative idea generation to eliminate the most critical root cause.

 The suggested solutions are carefully tested and evaluated for potential complications.

 Detailed summaries of the action plan are prepared to implement the suggested solution.

LO4. Eliminate MUDA and Assess effectiveness of the solution.

 Plan of MUDA elimination is prepared and implemented by medium KPT members.

 Necessary attitude and the ten basic principles for improvement are adopted to eliminate
waste/MUDA.

 Tools and techniques are used to eliminate wastes/MUDA based on the procedures and OHS.

 Wastes/MUDA are reduced and eliminated in accordance with OHS and organizational
requirements.

 Tangible and intangible results are identified.

 Tangible results are compared with targets using various types of diagrams.

 Improvements gained by elimination of waste/MUDA are reported to relevant bodies.

LO5. Prevent occurrence of wastes and sustain operation.

 Plan of MUDA prevention is prepared and implemented.

 Standards required for machines, operations, defining normal and abnormal conditions, clerical
procedures and procurement are discussed and prepared.

 Occurrences of wastes/MUDA are prevented by using visual and auditory control methods.

 Waste-free workplace is created using 5W and 1Hsheet.

 The completion of required operation is done in accordance with standard procedures and practices.

 The updating of standard procedures and practices is facilitated.

 The capability of the work team that aligns with the requirements of the procedure is ensured and
trained on the new Standard Operating Procedures (SOPs).

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Level III
 Annex: Resource Requirements

LSA HRM3 M08 1221 Preventing and Eliminate MUDA

Item Category/Item Description/ Quantity Recommended Ratio

No. Specifications (Item: Trainee)
A. Learning Materials
Prepared by the
1 TTLM 25 1:1
trainer
2 Text books
2.1 5 1:5
3 Reference Books

3.1

Journals/Publication/Magazines
4

4.1
B. Learning Facilities & Infrastructure
1 Class Room 7 *8m 1 1:25
2 Library 12*15m 1 1:25
3 Chairs Hand chairs 25 1:1
4 Tables 1.5 m 2 1:25
5 Blackboard 1 1:25
6 White board 1 1:25
Broadband 2GB 1:1
7 Internet 1

C. Consumable Materials
1 Duster 5 1:25
2 Chalk Packet 10 1:25
3 Marker Carton 10 1:25
4 Paper Packet A4 5 1:25
D. Tools and Equipment
Laptop 1 To trainer
2 Photo copy 1 1:25
3 Printer 1 1:25
4 LCD projector 1 1:25
5 Desktop 25 1:1

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Level III
 Acknowledgement
The Ministry of Labor and Skills wishes to thank and appreciation for the trainers who donated
their effort and time to develop this outcome based curriculum for the TVET Program Human
Resource Management Level III.

We also thank all regional Labor and Skill/TVET Bureaus, Ministry of labor and skills
coordinators, all instructors who developed this curriculum for active facilitation of this
curriculum development.
.

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Level III
 The trainers who developed the curriculum
No Name Qualification Educational Region College Mobile E-mail
background number
1 Gosa Abebe Debela B.A. Degree Business Oromia Bishoftu P.T.C 0911015999 gosbex@gmail.com
Management
2 Seid Mohamed Abdi M.B.A Master of Business Somali Jigjiga P.T.C 0910092321 seidm6363@gmail.com
Administration
3 Almaw Adugna M.B.A Master of Business Diredawa Ethio-Italy 0913309380 almawadugna94@gmail.com
Administration P.T.C
4 Eyobeil Nitsuh M.B.A Master of Business Addis Bole 0932298650 eyo1921@gmail.com
Administration Ababa Manufacturing
College
5 Tesfaye Woldeyes M.Sc Development Adis Ethiopia 0912097395 tesfa986@gmail.com
Economics Ababa Customs
Commission

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Ministry of Labor and Skills March, 2022
Level III