BENSHAW

ADVANCED CONTROLS & DRIVES

550 Bright Street • Listowel, Ontario • N4W 3W3
Phone: (519) 291-5112 • Fax: (519) 291-2595

600V Class Solid State Reduced Voltage Starter

Engineering Specification
April 25, 2007

The following is a guide for specifying low voltage solid state motor starters with a nominal voltage
rating of 600 VAC or less. This specification is based on Benshaw’s RediStart MX3, microprocessor
controlled solid state starter.

This specification is a Microsoft Word document. There are certain areas of the specification that require
you to make choices specific to your application. These are highlighted in red with bracketed [ ]
instructions labeled NTS (Note To Specifier.) These Notes are in “Hidden Text” form so they will not
appear when the specification is printed. (If your Word Program does not currently display hidden text,
go to Tools\Options\View\NonPrinting Characters, and click the Hidden Text box.) The red highlighted
text should be changed to black using the appropriate toolbar button in Microsoft Word.

As well, there are certain options to the RediStart RB3 / RC3 that can be added to the base package as the
application dictates. These options are parenthetically identified and may be deleted if not desired. There
will be little cost impact to the inclusion of these optional features.

The numbering system for the specification is in standard format. Should your specification numbering
system or format be different than that in this guideline, please feel free to change it as necessary. You
may also have additional items that need specified which coincide with the solid state starter section. If
so, they can also be added to this Specification Guideline where appropriate.

Should you require additional information or need clarification on any item, please see below to contact
Benshaw. If you require a Specification Guideline for Benshaw’s Low Voltage Solid State Starters or
Inverters, or any of Benshaw’s Synchronous, Wound Rotor or Multi Speed P.A.M. Motor Starters, please
request these from any of Benshaw’s regional or inside sales persons.

Benshaw Inc. Benshaw West Benshaw Canada

1659 East Sutter Road Suite 600 550 Bright St., E.
Glenshaw, PA 15116 14715 North 78th Way Listowel, ON.
(412) 487-8235 Scottsdale, AZ 85260 N4W 3W3
(412) 487-4201 fax (480) 905-0601 (519) 291-5112
sales-USA@benshaw.com (480) 905-0757 fax (519) 291-2595 fax
www.benshaw.com sales-USA@benshaw.com sales-Canada@benshaw.com
www.benshaw.com www.benshaw.com

Thank you for considering Benshaw, the most trusted name in solid state motor control.

Spec-950040-00
 SECTION 16XXX

STANDALONE LOW VOLTAGE SOLID STATE STARTERS

PART 1: GENERAL

1.01 SCOPE OF WORK

A. Furnish and install solid state starter(s) as shown on the drawings and as specified
herein, including all required appurtenances. The solid state starter(s) shall be
microprocessor controlled, suitable for use with three phase standard induction,
synchronous brush type, synchronous brushless, and wound rotor motors rated 600
VAC or less. The starter(s) shall provide Closed Loop Current Control, Sensorless
Linear True Torque Control, and KW Ramp Control for smooth and stepless motor
acceleration and deceleration.

1.02 QUALITY ASSURANCE

A. The solid state starters shall be the product of a manufacturer who has produced solid state
starters of the same type and size for a minimum of 20 years consecutive. When requested by the
Engineer, a Users List, complete with telephone numbers and contact persons shall be furnished for
verification.

B. For safety, reliability, and continuity of warranty, any modifications, alterations, etc.
required to conform to the requirements of this specification shall be performed by the Starter
Manufacturer only. Distributor modifications, third party packaging, etc. of a Manufacturer’s standard
product are specifically disallowed. The solid state starters shall be manufactured by Benshaw
Canada, MX3 Series.

C. The solid state starter shall be designed, manufactured and tested to conform, where
applicable, to the following industry standards and specifications:
1. NEC 5. UL
2. CSA 6. NEMA ICS2
3. EEMAC 7. OSHA
4. IEEE

D. Environmental Requirements:
1. Temperature: 0 – 40o C (32o F to 104o F)
2. Relative Humidity: up to 95%, non-condensing
3. Input Power: 200-600V AC, 3 Phase, +/- 10% 50-60 Hz, +/- 3 Hz.
4. Meet Uniform Building Code on non-building structures, section 2338 for zone 1,
2, 3, and 4 requirements.

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1.03 SUBMITTALS

A. Submittals shall be furnished in accordance with Spec. section XXXXX.

B. Provide the following:
1. Elementary wiring and interconnection diagrams in accordance with NEMA ICS
standards.
2. Size, type, and rating of all system components including the interrupting,
withstand current rating.
3. Enclosure frontal elevation and dimension drawings.
4. Internal component layout diagrams.
5. Available conduit entry and exit locations.
6. Manufacturer’s product data sheets.
7. UL 508A certification file number.
8. CE declaration of conformance (for EMC).

1.04 DELIVERY, STORAGE AND HANDLING

A. Handling and shipment of the equipment shall be in such a manner to prevent internal
component damage, breakage, and denting and scoring of the enclosure finish.

B. Equipment shall be stored indoors in a clean, dry environment. Ambient storage

temperature shall be –400C to 700C and humidity 20 to 95% non-condensating.
Energize space heaters if furnished.

PART 2: PRODUCTS

2.01 MANUFACTURERS

A. 1. Benshaw Canada
2. ____________
3. ____________

B. Pre-approved equal, provided that all solid state motor control being supplied is the end
product; designed, engineered, manufactured and packaged by the original solid state
starter manufacturer. Brand Labeled solid state motor controls, packaged and supplied
by a manufacturer or bidder that is not the original solid state motor control
manufacturer is prohibited. No exceptions. Unspecified manufacturers requesting
approval must be submitted and approved 21 days prior to bid. Manufacturers will be
approved after the designated bid date.

C. All “named” Manufacturers are obligated to meet the detailed requirements of this
specification. Any proposed exceptions must be clearly stated at bid time, citing the
reason for noncompliance, and the cost for providing a conforming product. Failure to

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 provide a detailed list of proposed exceptions may cause a bid to be deemed non-
responsive. The Engineer will be the sole determiner of the acceptability of a proposed
exception. In no case will adjustments to the Contract Price be allowed later for
conformance to the Specifications.

D. Coordination into existing equipment shall be per 2.05 Item G, sub item 4 of this
Specification.

2.02 EQUIPMENT DESIGN CRITERIA

At a minimum, the Starter(s) shall conform to the following:

A. Size: XXXHP
B. Minimum Overload Rating: 500% of Starter FLA for 30 sec., 125% cont.
C. PIV Ratings: 1800V Minimum
D. Rated Short Circuit Amps: XXKAIC
E. Insulation Test: 2500VAC Minimum
F. Overall Efficiency w/o Bypass: Average 99.7%
G. Overall Efficiency w/Bypass: 99.94%
H. SCR Firing Technique: Hard Drive with “picket fence”
I. Transient Voltage Protection: dV/dT circuits or SIOV/ phase
J Under voltage Protection: 80% Pickup; 60% Dropout
K. Control Input: 120 VAC or dry contact, 2/3 wire.
L. Starts Per Hour: Minimum of 5
M. Max Time Between Restarts: Not more than 2 minutes
N. Audible Noise: Not to exceed 60dbA @ 1 meter at any time
O. Control wires shall be labeled at both ends using heat shrink style wire markers.
P. Switch Mode Power Supply

2.03 ENCLOSURE CONSTRUCTION

A. Construct to comply with NEMA Part ICS 2.

B. Basic structure shall be welded type construction utilizing minimum 14 GA sheet metal.
1. Doors shall be minimum 14 GA sheet metal, pan type with flanges formed to
provide sturdy, rigid structure.
2. Door latches and hinges capable of holding door closed during maximum fault
condition.
3. Provide door interlocks to prevent doors from being opened with power applied
(Optional)
4. Provide removable lifting provisions on floor mount enclosures.

C. The Starters and any required accessories or auxiliary items shall fit within the space
shown on the plans. Any costs associated with furnishing equipment which exceeds the
available space shall be borne by the contractor.

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 D. Finish:
1. Metal parts to be given thorough rust resistant treatment.
2. Primer shall be S-W recoatable epoxy primer B-67 Series.
3. Finish shall be S-W high solid polyurethane polate T plus F63 Series.
4. Colour shall be ANSI 61.

2.04 MAIN AND BYPASS CONTACTORS (Optional)

A. Inline (main) contactor and a bypass contactor shall be provided.
1. Full NEMA rated (IEC rated contactors cannot be accepted)
2. Current rating: manufacturer standard for horsepower rating
3. Voltage rating: Up to 600 VAC.
4. The main and/or bypass contactor shall be sequenced by the Starter manufacturer
for proper operation of the solid state starter.
5. The bypass contactor shall bypass the SCRs after starting and while the starter is in
the run (full voltage) mode.

2.05 CONTROL HARDWARE

A. Control Power Transformer (Optional)

1. Provide an appropriately rated internal 200-600V:120VAC step-down transformer.
2. Supply two fuses on primary and one fuse on secondary side with one leg grounded.

B. Control Wiring: Control wire shall be minimum #16AWG, 600V, stranded, minimum
with termination markings and continuously labeled over it’s entire length for ease of
identification.

C. Terminal Strips: Rated for 600V, suitable for contractor termination of up to #10AWG
wire.

D. Push buttons, pilot lights, and control relays, heavy duty, rated to 600V.

2.06 SOLID STATE STARTER LOGIC CONTROL

A. Starter(s) shall be fully microprocessor controlled and operated. At a minimum, the

logic control shall include the following:

1. Default motor starting control algorithm must be one of the following:

a. Closed Loop Current Control providing a linear, squared or “S” curve
increase in current from the initial current setting to the maximum setting
b. TruTorque Control providing a linear, squared or “S” curve for precise
regulation of motor and load applied torque

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 c. Power Control Acceleration providing a linear, squared or “S” curve
controlling the power (KW) drawn from the power source
d. Open Loop Voltage Ramp providing a linear increase in voltage from the
initial voltage setting to the maximum setting
e. Tachometer Feedback Ramp providing a linear, squared or “S” curve ramp
of motor speed
f. Dual Acceleration Ramp profiles for selecting two of the above starting
algorithms
g. Cyclo Speed Control to run the motor at 1% to 40% rated speed
h. Auto Start Control allowing the starter to automatically start if the start
signal is high when the control card is powered up and/or high after a fault
reset.

2. Default motor deceleration control algorithm must be one of the following:

a. Coast deceleration allowing the motor and load to coast to a stop
b. Closed Loop Current Control providing a linear, squared or “S” curve
decrease in current
c. Voltage deceleration control using an open loop voltage ramp, ramping the
voltage down to decelerate the motor
d. TruTorque Control providing a linear, squared or “S” curve for precise
regulation of motor and load applied torque
e. Standard Duty or Heavy Duty DC Injection Breaking for fast deceleration of
motor speed
f. Tachometer Feedback Ramp providing a linear, squared or “S” curve ramp
of motor speed

3. Embedded Modbus RS485 for communications purposes

4. Optional communications ports Profibus DP, Ethernet/Modbus TCP, Devicenet,
LonWork
5. Provide additional motor control functions:
a. Motor winding heater control supplying a low current to heat motor
windings
b. Energy Saver function that reduces the energy consumption of the motor
while running (Non bypassed starter)

B. Provide a Nema 3R/12 door mounted Display & User Interface Module with the
following functions:
1. Backlit LCD- 2 Lines, 16 Characters
2. Tactile Feedback Buttons
3. Pass Code Protection
4. Built in Start/Stop Pushbuttons
5. Status Indication via LCD Display and LED’s (Stop, Alarm, Run)
6. Scrolling Menu/Parameters
7. Discrete Enter Command Button
8. Meter Mode Display

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 C. Power Outage Ride Through: (Optional)
1. The Starter can be furnished with the ability to ride through short-term power losses
of up to 3 seconds duration without shutdown and/or dropout of internal control
logic. An uninterruptible power supply is required.

D. Built In Self Test: (Standard BIST)

:
1. The starter must contain a built in self test (BIST) feature that has the capability
to perform a test sequence to ensure it is operating properly while isolating test
personnel from high voltages.
2. BIST must provide proper interlocking to assure that the test can be done only
when not in service.
3. BIST must operate the contactors one (1) time each to verify proper operation.
It must alarm through the integral LCD display if the sequence fails.
4. BIST must verify SCR gate firing of all SCRs within the starter(s) and offer the
ability to measure the gate voltage with a DC voltmeter or oscilloscope.
5. BIST must provide control power to all auxiliary devices to allow verification of
proper operation of each of these devices.

E. Powered BIST:

1. The starter must contain a powered built in self test (Powered BIST) feature that
has the capability to perform a test sequence to ensure it is operating properly
with voltage applied.
2. Powered BIST must provide proper interlocking to assure that the test can be
done only when not in service.
3. Powered BIST must fire each SCR individually to check for ground faults at low
voltage levels.
4. Powered BIST must fire pairs of SCRs to check for proper motor and CT
connections .

F. Programmable Analog Outputs:

The analog output function can be configured to one of the available output function
selections and output scaling shown below. The analog output is updated every 25msec.
• Off • 0-100 kW
• 0-200% Current • 0-1 MW
• 0-800% Current • 0-10 MW
• 0-150% Voltage • 0-100% Ain
• 0-150% Overload • 0-100% Firing
• 0-10 kW • Calibration

G. Provide the following Inputs:

1. Inputs shall be:
Qty: 8, Opto. Isolated

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 2. Inputs shall be programmable to:
• OFF • Local/Remote
• Stop • Heat Disable
• Fault High • Heat Enable
• Fault Low • Ramp Select
• Fault Reset • Slow Speed Jog Forward
• Disconnect • Slow Speed Jog Reverse
• Inline Confirm • Brake Disable
• Bypass Confirm • Brake Enable
• Emergency O/L Reset

2.07 STARTER PROTECTION & MONITORING

A. Provide the following Starter Diagnostic Functions:

1. Alpha/Numeric Fault Display 12. Control Board Built in Self Tests
2. Revolving 99 Most Recent Events 13. Starter/System Level Built in Self
Tests
3. Start/Stop Recorder 14. Self Check Parameter Set-Up
4. Date & Time Stamped Events 15. LED Indication SCR Status
5. Motor Thermal % Capacity Display 16. Full Screen Meter Mode
6. Closed Loop Motor Stall Detection 17. 9 Event Fault Log
7. Open Loop Motor Stall Detection (current, voltage, KW, runtime)
8. Open Gate Detection 18. Zero Sequence or Residual
9. Starter Status Indication Ground Fault Detection
10. Pre-Start: Pending Fault Indication 19. 10 year Lithium Battery
11. Pre-Start: Phase Rotation Indication

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B. Provide the following Metering Functions:
1. General
The solid state starter shall be capable of displaying the following:

2. Accuracy
• CT Inputs: True RMS, Sampling @ 1.562kHz
• Line Voltage Inputs: True RMS
• Current: 0-40,000 Amps 3%
• Voltage: 0-1250 Volts 3%
• Watts: 0-9,999 MW 5%
• Volts-Amps: 0-9,999 MVA 5%
• Vars: 0-9,999 Mvar 5%
• Watt-Hours: 0-10,000 MWh 5%
• PF: -0.01 to +0.01 (Lag & Lead) 5%
• Line Frequency: 23-72 Hz 0.1 Hz
• Residual Ground Fault: 5-100% FLA 5%
• Run Time: 3 seconds per 24 hour period
• Analog Input: Accuracy 3% of full scale
• Analog Output: Accuracy 2% of full scale
• Zero Sequence CT 3%
• PTC

3. Meters
• Status • VARS
• Average Current • kW Hours (Energy)
• Line 1 Current • MW Hours (Energy)
• Line 2 Current • Phase Order
• Line 3 Current • Line Frequency
• Current Imbalance Level • Analog Input
• Residual Ground Fault Current • Analog Output
• Average Voltage • Run Days
• L1-L2 Volts • Run Hours
• L2-L3 Volts • Starts
• L3-L1 Volts • TruTorque %
• Overload • Power %
• Power Factor • Maximum Phase Current
• Watts (Power) • RTD 1-16 (Optional)
• Zero Sequence GF • Peak Accel Current
• Volt Amps • Last Start Time

C. Provide the following programmable Relay Outputs:

1. Output relay contacts shall be:
Qty 2, form C 5 Amps resistive (125V), 3 Amps resistive (250V)
Qty 3, form A 5 Amps resistive (125V), 5 Amps resistive (250V).
Qty 2, form C 10 Amps resistive (125V)

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 2. General Fault Relay
• No fault • Low Line L1-L2
• UTS Time Limit Expired • Low Line L2-L3
• Motor Thermal Overload Trip • Low Line L3-L1
• Slow Speed Time Limit Expired • High Line L1-L2
• Phase Rotation Error, not ABC • High Line L2-L3
• Phase Rotation Error, not CBA • High Line L3-L1
• Low Line Frequency • Phase Loss
• High Line Frequency • No Line
• Input power not three phase • I .O.C.
• Stack Protection Fault • Overcurrent
(stack thermal overload) • Undercurrent
• Bypass Contactor Fault • Current Imbalance
• Control Power Low • Ground Fault
• Current Sensor Offset Error • No Current at Run
• External Fault on DI 1 Input • Shorted / Open SCR
• External Fault on DI 2 Input • Current at Stop
• External Fault on DI 3 Input • CPU Error – SW fault
• External Fault on DI 4 Input • Analog Input #1 Level Fault Trip (local)
• External Fault on DI 5 Input
• External Fault on DI 6 Input
• Modbus Timeout Fault
• CPU Error – SW Watchdog
• CPU Error - Program EPROM Checksum Fault
• CPU Error – Parameter EEPROM Checksum Fault

3. Optional Programmable Relay Outputs

• OFF • Shunt Trip (Fail safe)
• Fault (fail safe) • Shunt Trip (Non fail safe)
• Fault (Non Fail Safe) • Ground Fault
• Running • Energy Saver
• Up to Speed • Heating
• Alarm • Slow Speed (Cyclo-converter)
• Ready • Slow Speed Forward (Cyclo-converter)
• Locked Out • Slow Speed Reverse (Cyclo-converter)
• Overcurrent • DC Injection Braking
• Undercurrent • PORT (Power Outage Ride Thru)
• Overload Alarm • Tach Loss
• Cool Fan Control

2.08 MOTOR PROTECTION & MONITORING

A. Provide motor monitoring and protection features as described below. Listed motor

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 protection functions shall be supplied with all requisite PT’s and CT’s or integral
equivalent.

B. RTD Monitoring, for 100 Ohm Platinum RTDs

1. 8 channels, programmable, expandable to 16 channels
2. Meter display in oC or oF, +/- 1% of the following:
a. Individual RTD temperatures
b. Sample and hold
3. Individual Alarm and Trip set points
4. Remote monitoring capability with RS-485 communication to StarterOverload
Biasing
C. The following ANSI protective device functions shall be provided:
1. ANSI 14 – Speed Switch and Tachometer Trip
2. ANSI 19 – Reduced Voltage Start
3. ANSI 27 / 59 – Adjustable over/under voltage protection (Off or 1 to 40%, time 0.1
to 90.0 sec. in 0.1 sec. intervals, independent over and under voltage levels)
4. ANSI 37 – Undercurrent detection (Off or 5 to 100% and time 0.1 to 90.0 sec. in 0.1
sec. intervals)
5. ANSI 38 – Bearing RTD
Other RTD
Open RTD Alarm
6. ANSI 46 – Current imbalance detection (Off or 5 to 40%)
7. ANSI 47 – Phase rotation (selectable ABC, CBA, Insensitive, or Single Phase)
8. ANSI 48 – Adjustable up-to-speed / stall timer (1 to 900 sec. in 1 sec. intervals)
9. ANSI 49 – Stator RTD
10. ANSI 50 – Instantaneous electronic overcurrent trip
11. ANSI 51 – Electronic motor overload (Off, class 1 to 40, separate starting and
running curves available)

D. Miscellaneous Functions:
1. Time between starts 5. RS-485 Modbus communications
2. Broken RTD alarm 6. 99 time/date stamped event records
3. Short/low RTD alarm 7. 9 Fault Event Date/Time/Status recorder
4. Undervoltage alarm

E. Provide the following programmable Motor Control Functions:

1. Motor Starting/Running
a. Realtime true torque control h. Dual Kick Start (0.1-10 Seconds)
b. Ramp to Limit i. Dual Ramps
c. Full Voltage Start j. Programmable 1-6400 Amps
d. Initial Current (50-600%) k. Motor Service Factor (1.0 to 1.99)
e. Start Ramp Time (0-120Sec.) l. Power Outage Ride Through
f. Maximum Current (200-800%)
g. Slow Speed Cylco control
2. Motor Stopping:
a. Real time true torque control
b. Fail Soft on Motor Overload

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 c. Auxiliary Motor Feeder Control
d. Optional fully programmable “S” curve or linear pump deceleration
e. DC Injection Braking
3. Interlocking/Logic:
a. Restart Block-Backspin Timer
b. Overload Lockout
c. Intelligent Overload
d. Overload Reset Time
c. General Fault Digital Relay Output
d. Assignable Digital Relay Outputs (6)
e. Frequency Tracking (23 – 72 Hz)
f. Up to Speed Indication/Contact
g. Digital Inputs (1 fixed, 7 assignable)
h. Analog Input
i. Tachometer Input
j. User Selectable # of Auto Restarts
k. User Selectable Fault Priority
l. Programmable “Ready” Contact

4. Maintenance Mode
a. Emergency Restart After Fault Lockout
b. Selectable CT Ratios
c. Current Limited Jog
d. Built In Self Test: Provide built-in self testing (BIST) capability to perform
the following functions to verify satisfactory starter operation:
i. Sustained generation of SCR gate firing signals for 3 minutes to
allow measurements to be made for the presence, amplitude and
duration of the gating signals.
ii. Engage the Bypass and Inline contactors 1 time, utilizing
aux. contact feedback to the micro processor to verify correct
operation of the contactors.
e. Real Text Event Recorder

F. Provide the following programmable Motor Protection Functions:

1. Motor/Machine Faults
a. Electronic Overload
b. Overload Reset
c. Overload Warning
d. Acceleration Timer
e. Mechanical Jam/Electronic Shearpin (Selectable Trip or Warning)
f. Motor Thermal Capacity Protection
g. Undercurrent Alarm (Selectable Trip or Warning)
h. Time Between Restarts
i. Trip Reset Protection
j. Machine Ground Fault Protection (Selectable Trip or Warning)

2. Electrical System Faults

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 a. Undercurrent Protection g. Overfrequency Protection
b. Current Imbalance (5-40%) h. Overload Alarm
c. Undervoltage Protection (1-40%) i. Generator Set Frequency Tracking
d. Overvoltage Protection (1-40%) j. Restart After Non-critical Fault
e. Phase Reversal Protection k. Ground Fault Protection
f. Underfrequency Protection

G. Brush Type Synchronous Motor Only-ANSI devices.

Provide the following:
1. #81- Frequency Trip/Alarm
2. #13- Synchronous Speed
3. #31- Separate Excitation
4. #40- Machine Field Relay
5. #56- Field Application Relay
6. #78- Phase Angle Out of Step

2.09 PUMP PROTECTION & MONITORING

A. Basic motor control algorithm shall be sensorless torque control. Provide the following
operation via a real-time control method that dynamically determines motor efficiency
in order to provide true torque control of the motor to control pressure overshoot, and
deceleration to eliminate water hammer. Starters utilizing open loop voltage or closed
loop current control algorithm is not acceptable. The torque control shall provide the
following:
1. Pressure surge & transient reduction
2. Water hammer elimination
3. “Soft” check valve opening & closing

B. Provide the following pump monitoring and protection, including all related sensing
devices as described below. Listed pump protection functions shall be via the starters
integral control package or specified equivalent.
1. Pump jam protection
2. Self compensating for load & voltage
3. Low flow and run dry protection
4. Backspin detection
5. Shaft windup elimination on long shaft machines

PART 3 EXECUTION

3.01 TESTING.

A. Factory Testing Specification:

1. The Solid State Starter manufacturer shall functionally test the starter at rated
voltage on an AC three phase induction motor.
2. As a minimum, the manufacturer must test and certify starting, stopping and logic
interlock functionality.
3. In addition, the manufacturer may provide an optional load test of the starter at rated

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 current (including the service factor rating).
4. The starter manufacturer must be c UL load test certified.
5. The starter manufacturer shall issue a test report certifying that the starter has met the
design requirements of the specification.

B. Starters furnished herein shall undergo the following additional factory testing:
1. All incoming material shall be inspected and/or tested for conformance to quality
assurance specifications.
2. Power semiconductors shall be fully tested for proper electrical characteristics,
including dv/dt and di/dt.
3. All subassemblies shall be inspected and/or tested for conformance to quality
assurance specifications.
4. Each completed unit shall be functionally tested prior to shipment to assure
conformance to the specifications.

3.02. STARTUP & TRAINING

A. Computer Based Training (CBT) must be provided with the starter at time of shipment.
The course, supplied in DVD/CD format, will be interactive training covering low voltage
solid state starter design basics, equipment overview, programming and operation,
commissioning, maintenance, and service.
B. Provide XX site visits, consisting of XX consecutive days each, for startup and training.
C. Services shall include startup of equipment and field/classroom training for owner’s
personnel.
D. Startup and training shall be provided by original solid state motor manufacturer personnel
only. The use of agents, manufacturer’s representatives, third party brand labelers,
packagers, associated integrators or manufacturer’s distributors for startup and training
shall not be permitted.

3.03. FACTORY SERVICE

A. Factory support must be provided by the original equipment manufacturer 365 days a year,
24 hours a day.
B. Factory support and service must be provided by original solid state motor control
manufacturer’s trained technicians. At customer’s request verification of the technicians
qualifications must be provided for record.
C. Factory support and service must be provided by original solid state motor manufacturer
personnel only. The use of agents, manufacturer’s representatives, third party brand
labelers, packagers, associated integrators or manufacturer’s distributors for service shall
not be permitted.

3.04. WARRANTY

A. Starters furnished herein shall include a three (3) year manufacturer’s warranty. The
warranty shall be provided in writing and shall cover (from date of documented factory
technicians start up) all solid state power sections and P.C. solid state control cards with

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 one (1) year manufacturer’s warranty (from date put in service) on other equipment of each
system.
B. Additionally, solid state starter manufacturer shall guarantee in writing, availability of parts,
service, and technical support for said product for a minimum of 7 years.
C. There shall be no transfer of warranty by manufacturer/vendor/supplier. The supplier of the
product shall be the warranty holder and original equipment manufacturer. Third party
warranty transfer is strictly prohibited including any third party brand labelers, packagers,
associated integrators or manufacturer’s distributors.

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3.05. SPARE PARTS

A. A complete spare parts list shall be provided at time of bid. Spare parts shall include,
but not be limited to:
1. One each of each type of Printed Circuit Board
2. One of each type and size of control fuse
3. Three of each type and size of power fuse
4. One complete spare Power Cell of each type and size used

END OF SECTION

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