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®
Information in this manual is subject to change without notice.
 1994–1996 Dell Computer Corporation. All rights reserved.
Printed in the United States of America. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Latitude are registered trademarks of Dell Computer Corporation; MS-DOS is a registered trademark of
Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation; IBM is a registered trademark of International Business Machines Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer
Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
June 1996 P/N 98085
Contents

Chapter 1
System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Keyboard Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
CD-ROM/Hard-Disk Drive Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Diskette-Drive Access Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
PC Card Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
AC Power Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Battery Activity Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Battery Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Battery Charge Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
System Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Power Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Interrupt Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Chapter 2
Initial Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Initial User Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Visual Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Observing the Boot Routine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Eliminating Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

v
 Chapter 3
Beep Codes and Error Messages . . . . . . . . . . . . . . . . . . 3-1
POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Running the Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Chapter 4
Removing and Replacing Parts . . . . . . . . . . . . . . . . . . . 4-1
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Screw Identification and Tightening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Precautionary Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
ZIF Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Exploded Views of Components and Assemblies . . . . . . . . . . . . . . . . . . . . . 4-7
Factory Repair Parts and Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Deleting the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Hard-Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Diskette Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Inverter Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
LCD Assembly Latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Power/Suspend Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Back Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Top Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Status Display Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
I/R Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37
Touch Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38
Bottom Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
Processor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40
Power Supply Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41

vi
 Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43
Cache Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45

Index

Figures
Figure 1-1. Front View of the Portable Computer . . . . . . . . . . . . . . . . . . . 1-2
Figure 1-2. Back View of the Portable Computer . . . . . . . . . . . . . . . . . . . 1-2
Figure 1-3. Status Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Figure 4-1. Computer Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Figure 4-2. Screw Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Figure 4-3. Main Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Figure 4-4. Hard-Disk Drive Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Figure 4-5. Options Bay Lock and Latch . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Figure 4-6. Diskette Drive, Secondary Battery, or CD-ROM Removal. . . 4-5
Figure 4-7. PC Card Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Figure 4-8. Releasing a ZIF Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-9. Exploded View—Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-10. Exploded View—LCD Assembly . . . . . . . . . . . . . . . . . . . . . . 4-8
Figure 4-11. Exploded View—Top Assembly . . . . . . . . . . . . . . . . . . . . . . . 4-9
Figure 4-12. Exploded View—Bottom Assembly . . . . . . . . . . . . . . . . . . . 4-10
Figure 4-13. Capacitor C146 (Location). . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Figure 4-14. Hard-Disk Drive Disassembly . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Figure 4-15. Diskette Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Figure 4-16. CD-ROM Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Figure 4-17. Memory Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Figure 4-18. LCD Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Figure 4-19. Front Bezel Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Figure 4-20. LCD Panel Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Figure 4-21. Inverter Board Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Figure 4-22. LCD Assembly Latches Removal . . . . . . . . . . . . . . . . . . . . . 4-27
Figure 4-23. Power/Suspend Indicator Removal . . . . . . . . . . . . . . . . . . . . 4-28
Figure 4-24. Back Bezel Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Figure 4-25. Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Figure 4-26. Top Assembly Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Figure 4-27. Speakers Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Figure 4-28. Status Display Board Removal . . . . . . . . . . . . . . . . . . . . . . . 4-35

vii
 Figure 4-29. I/R Device Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Figure 4-30. Power Button Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37
Figure 4-31. Touch Pad Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38
Figure 4-32. Bottom Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
Figure 4-33. Processor Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40
Figure 4-34. Power Supply Board Removal . . . . . . . . . . . . . . . . . . . . . . . 4-41
Figure 4-35. Audio Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Figure 4-36. Main Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43
Figure 4-37. Cache Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45

Tables
Table 1-1. Interrupt Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Table 1-2. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Table 3-1. POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Table 3-2. System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Table 4-1. Factory Repair Parts and Assemblies . . . . . . . . . . . . . . . . . . 4-11
Table 4-2. Naming Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

viii
ix
 Read This First
A prerequisite for using this manual to service Dell portable computers is a
basic knowledge of IBM-compatible PCs and prior training in IBM-compatible
PC troubleshooting techniques. In addition to information provided in this
manual, Dell provides the Reference and Troubleshooting Guide for trouble-
shooting procedures and instructions on using the Dell diagnostics to test
portable computers, and the online System User’s Guide for information about
system setup and operations.

Warnings, Cautions, and Notes

Throughout this manual, there may be blocks of text printed in bold type or in
italic type. These blocks are warnings, cautions, and notes, and they are used as
follows:

WARNING: A WARNING indicates the potential for bodily harm and pro-
vides instructions for how to avoid the problem.

CAUTION: A CAUTION indicates either potential damage to hardware or

loss of data and provides instructions for how to avoid the problem.

NOTE: A NOTE provides helpful information about using the computer system.

x
xi
xii
 Chapter 1
System Overview

The Dell ®Latitude® LM P-100SD and LM P-133ST are high-performance

multimedia portable computers that use the Intel® Pentium® microprocessor.
This chapter provides an overview of the components and subsystems of these
computers.
The individual model names within the Dell Latitude LM portable family indi-
cate the type and operating frequency of the microprocessor and display used in
the computer. For example:
• The Dell Latitude LM P-100SD contains a 100-MHz Pentium micro-
processor and an SVGA (S) dual-scan (D) STN LCD.
• The Dell Latitude LM P-133ST contains a 133-MHz Pentium micro-
processor and an SVGA (S) active-matrix (T) TFT LCD.

System Features
In addition to the standard features found in IBM®-compatible portable com-
puters, the Dell Latitude LM includes the following new and/or advanced
features:
• 8 MB of nonremovable main memory on the main board. The memory
capacity can be increased up to 40 MB by installing a matched pair of
4-, 8-, or 16-MB memory modules in the memory upgrade sockets on the
main board.
• An 11.3-inch dual-scan SVGA color display or a 12.1-inch active-matrix
SVGA display.
• 42-WH lithium ion battery (nine cells).
• 256-KB SRAM level-2 external cache and 16-KB internal cache.
• NeoMagic 2070 video controller supporting all video features with a PCI
local bus.
• Intel 430MX PCIset for system and PCI controller.
• Built-in microphone and jacks for connecting external speakers, micro-
phones, and headphones.
• Two new diagnostics tests (infrared and audio).
• An options bay that lets users replace the secondary lithium ion battery or
diskette drive without turning off or rebooting the computer. This feature is
sometimes called hot swapping. The CD-ROM can be inserted or removed
while the computer is in suspend mode. This feature is sometimes called

System Overview 1-1

 warm swapping. However, the CD-ROM must be in the computer before or
during boot in order for the drivers to load.
• Built-in serial infrared transmitter/receiver, effective to 1 m (3.3 ft).
• Support for connecting an external diskette drive to the parallel connector
on the I/O panel.

Physical Description
LCD assembly power/suspend
indicator
status display
panel
latch (2)
keyboard

microphone
hard-disk
drive bay
power button

display close
button
touch pad
button (2)
options bay

touch pad main-battery

compartment

Figure 1-1. Front View of the Portable Computer

infrared port

serial port connector

headphones/speakers
parallel port connector connector

monitor connector
external
I/O panel microphone connector
service tag number AC adapter
connector
expansion connector
PC Card slots
PS/2 connector

Figure 1-2. Back View of the Portable Computer

1-2 Dell Latitude LM Systems Service Manual

Status Display
.

Figure 1-3. Status Display Panel

The status display panel is located directly above the keyboard. This panel
shows icons that indicate keyboard operation or suspend mode; CD-ROM,
hard-disk drive, diskette drive, and PC Card activity; and status of the power
source (AC power or batteries).

Keyboard Indicators
The following icons indicate the status of the keyboard and whether the com-
puter is in suspend mode.

Caps Lock Indicator

Press <CAPS LOCK> to activate this feature. Press
<CAPS LOCK> again to deactivate the feature.

Num Lock Indicator

Press <NUM LOCK> to activate this feature. Press
<NUM LOCK> again to deactivate this feature.

Pad Lock Indicator

This indicator appears when the embedded keypad is
active. To activate the embedded numeric keypad, press
<FN><NUM LOCK>. Press <NUM LOCK> to toggle between the
cursor keys and number keys.

Scroll Lock Indicator

Press <SCROLL LOCK> to activate this feature. Press
<SCROLL LOCK> again to deactivate this feature.

Suspend Mode
When all indicators are present and appear to be rolling the
computer is in suspend mode.

CD-ROM/Hard-Disk Drive Indicator

This indicator blinks when data is being transferred to or from the
CD-ROM or hard-disk drive.

System Overview 1-3

 Diskette-Drive Access Indicator
This indicator blinks when data is being transferred to or from the
internal diskette drive.

PC Card Indicator
This indicator blinks when the computer is accessing data from an
installed PC Card or Cards.

AC Power Indicator
This indicator appears when the computer is receiving power through
an AC power adapter.
• If the icon is present but not blinking, the computer is on but the
battery is not charging.
• If the icon is blinking, the computer is on and the battery is
charging.

Battery Activity Indicator

This indicator appears when there are batteries in the computer. If the
main battery is present, the upper triangle appears. If the secondary
battery is present, the lower triangle appears. If either triangle is blink-
ing, the battery is in use or charging.

Battery Status Indicator

The battery status indicator reflects the state of the main or secondary battery in
the computer when the computer is off.
No indicator means there is no battery (main or secondary) in the computer or,
if present, the battery has been discharged.

1-4 Dell Latitude LM Systems Service Manual

 • The AC power indicator with the battery status in-
dicator means the battery is defective.
• An indicator with one bar on the left means a battery is
too hot. Allow the battery to cool to room temperature.
• The AC power indicator with the battery status in-
dicator and one bar means that the battery is too
hot (40° C [104° F] or more) to start charging. Charg-
ing starts automatically when the battery cools to
below 40° C.
• An indicator with no bars means that battery power is
low (about 80 percent depleted). This is the first low-
battery indication and the computer warns the user
with three short, audible beeps. There are about
20 minutes of battery life remaining.
• A blinking indicator with no bars means that battery
power is critically low (about 95 percent depleted) and
needs recharging. There are about 5 minutes of battery
life remaining.
• An indicator with bars on the right side of the icon
indicates the percentage of battery life remaining.
Each bar equals 10 percent of battery life.

Battery Charge Gauge

There is a battery charge gauge on the main and second-
ary battery. When you press the battery test button
(labeled “PUSH”), the appropriate indicator lights up for
a few seconds to indicate the amount of charge remaining
in the battery.

Password
CAUTION: Dell strongly recommends that the user back up the pass-
word onto a diskette. If the user forgets the password and does not have
it on diskette, the computer cannot be accessed. In that case, the com-
puter must be returned to Dell at the user’s expense. Dell technicians will
erase the password by shorting C146, recharge the CMOS battery, and
send the computer back at the user’s expense. For the procedure to erase
the password, see “Deleting the Password” in Chapter 4.

System Overview 1-5

 System Power
The power button controls power to the system. The computer receives power
from either the AC adapter connected to an AC power source or from up to two
batteries. If you use the AC adapter, constant power is available to the computer.
If you use one or two batteries, the system has built-in power management fea-
tures that extend battery life by removing power from parts of the computer that
are not being used.

Power Conservation
Attach the AC power adapter to the computer, whenever possible, to conserve
battery power. When the AC adapter is attached, the battery is charged while the
computer uses AC power.
The Power Menu of the Setup program has power conservation features. When
activated, each power conservation feature turns off or slows down one or more
functions while the computer is idle. The power conservation features are as
follows:
• Standby mode — To activate this feature, select the STANDBY TIME-OUT
option in the Power Menu of the Setup program. To deactivate the feature, move
the cursor or press any key on the built-in or external keyboard.
• Suspend mode — To activate this feature, press <FN><ESC> or set the
SUSPEND TIME-OUT option in the Power Menu of the Setup program. When sus-
pend mode is activated, the computer beeps once and the suspend mode indicator in
the status display panel blinks every 4 seconds. To deactivate this feature, press any
key on the built-in keyboard.
NOTE: To conserve power when the computer is not in use, close the dis-
play. If the display is closed and an external monitor is not connected, the
computer beeps one time and goes into suspend mode. If the computer receives a
modem call from an external modem while the display is closed, the computer
answers the call unless it is in suspend-to-disk mode. To resume work, open the
display.
• Suspend-to-disk mode — To activate this feature, press <FN><A> or set the
SUSPEND TO DISK TIME-OUT option in the Power Menu of the Setup program. To
resume using the computer, press the power button on the built-in keyboard.
• Dimming the display — To activate this feature, set the DIM MODE TIME-OUT
option in the Power Menu of the Setup program. To increase the brightness of the dis-
play, press any key on the built-in keyboard.
• Turning off the hard-disk drive — To activate this feature, set the HARD-DISK
TIME-OUT option in the Power Menu of the Setup program. The computer automati-
cally turns the hard-disk drive back on the next time the microprocessor accesses the
drive.

1-6 Dell Latitude LM Systems Service Manual

Interrupt Assignments
Table 1-1. Interrupt Assignments
IRQ Line Used/Available

IRQ0 Generated by the system timer

IRQ1 Generated by the keyboard controller to signal that the key-
board output buffer is full
IRQ2 Cascade to second interrupt controller
IRQ3 Used by the infrared port (COM2)
IRQ4 Used by the serial port (COM1)
IRQ5 Used by the audio controller
IRQ6 Generated by the diskette drive controller to indicate that the
diskette drive requires the attention of the microprocessor
IRQ7 Used by the parallel port
IRQ8 Generated by the system RTC
IRQ9 Software redirect to INTOA
IRQ10 Reserved
IRQ11 Reserved
IRQ12 Generated by the keyboard controller to indicate that the out-
put buffer of the integrated touch pad or external PS/2 mouse
is full
IRQ13 Used by the math coprocessor on the microprocessor
IRQ14 Generated by the hard-disk drive to indicate that the drive
requires the attention of the microprocessor
IRQ15 Reserved

System Overview 1-7

 Technical Specifications
Table 1-2. Technical Specifications
Microprocessor

Microprocessor type . . . . . . . . Intel Pentium microprocessor

Microprocessor speed. . . . . . . 100 or 133 MHz

Internal cache memory . . . . . . 16 KB

External cache . . . . . . . . . . . . 256 KB

Math coprocessor . . . . . . . . . . internal to the microprocessor

Chip Set and Bus

System chip set. . . . . . . . . . . . Intel 430MX PCIset

Data bus width . . . . . . . . . . . . 64 bits

DRAM bus width . . . . . . . . . . 64 bits

Address bus width . . . . . . . . . 32 bits

Flash EPROM. . . . . . . . . . . . . 2 Mbits

PC Card

PC Card connectors . . . . . . . . two (for two type I or type II cards or one type
III card)

Cards supported . . . . . . . . . . . 3.3- and 5-V

PC Card connector size . . . . . 68 pins

Data width (maximum) . . . . . 32 bits

Memory

Architecture . . . . . . . . . . . . . . fast-page mode, two-way interleaved

Memory module capacities . . 4, 8, and 16 MB; must be installed in matched

pairs

Standard RAM . . . . . . . . . . . . 8 MB on system board

Maximum RAM . . . . . . . . . . . 40 MB

1-8 Dell Latitude LM Systems Service Manual

 Table 1-2. Technical Specifications (Continued)
Memory (Continued)

Memory access time:

tRAC . . . . . . . . . . . . . . . . 70 ns
tCAC . . . . . . . . . . . . . . . . 20 ns

BIOS address . . . . . . . . . . . . . F000:0000

Connectors

Serial (DTE) . . . . . . . . . . . . . . one 9-pin connector; 16,550-compatible,

16-byte buffer

Parallel . . . . . . . . . . . . . . . . . . one 25-hole connector; unidirectional,

bidirectional, EPP 1.9, or ECP

Monitor . . . . . . . . . . . . . . . . . . one 15-hole connector

PS/2 keyboard/mouse . . . . . . . one 6-pin mini-DIN

Infrared . . . . . . . . . . . . . . . . . . one IrDA 1.0-compliant window

Audio . . . . . . . . . . . . . . . . . . . microphone; headphones/speaker

Audio

Audio type. . . . . . . . . . . . . . . . SoundBlasterPro-compatible voice and

music functions
Audio controller . . . . . . . . . . . ESS 1688
Conversion . . . . . . . . . . . . . . . 16 bit (stereo analog-to-digital and
digital-to-analog)
FM music synthesizer . . . . . . . 20-voice, 72-operator
Interfaces:
Internal . . . . . . . . . . . . . . . ISA bus
External . . . . . . . . . . . . . . . microphone (minijack);
headphones/speaker (minijack)
Internal speaker amplifier . . . . 0.5 W stereo
Controls. . . . . . . . . . . . . . . . . . volume can be controlled through key combina-
tions and software application menus

System Overview 1-9

 Table 1-2. Technical Specifications (Continued)
Video

Video type. . . . . . . . . . . . . . . . 64-bit (128-bit hardware accelerated) PCI

Video controller . . . . . . . . . . . NeoMagic 2070

Video memory . . . . . . . . . . . . 896 KB

Active-Matrix Display

Type . . . . . . . . . . . . . . . . . . . . active-matrix color (TFT)

Dimensions:
Height . . . . . . . . . . . . . . . 184.5 mm (7.3 inches)
Width . . . . . . . . . . . . . . . . 246.0 mm (9.7 inches)
Diagonal . . . . . . . . . . . . . . 307.5 mm (12.1 inches)

Maximum resolution . . . . . . . 800 x 600 pixels; 256 colors

Refresh rate (typical) . . . . . . . 70 Hz

Response time (typical) . . . . . 60 ms

Operating angle . . . . . . . . . . . 0° (closed) to 135°

Dot pitch . . . . . . . . . . . . . . . . . 0.31 mm

Power consumption . . . . . . . . 2.35 W

Controls . . . . . . . . . . . . . . . . . brightness can be controlled through key

combinations
Dual-Scan Display

Type . . . . . . . . . . . . . . . . . . . . dual-scan color (STN)

Dimensions:
Height . . . . . . . . . . . . . . . 172.8 mm (6.8 inches)
Width . . . . . . . . . . . . . . . . 230.4 mm (9.1 inches)
Diagonal . . . . . . . . . . . . . . 287.0 mm (11.3 inches)
Maximum resolution . . . . . . . 800 x 600 pixels; 256 colors
Refresh rate (typical) . . . . . . . 70 Hz
Response time (typical) . . . . . 300 ms
Operating angle . . . . . . . . . . . 0° (closed) to 135°

1-10 Dell Latitude LM Systems Service Manual

 Table 1-2. Technical Specifications (Continued)
Dual-Scan Display (Continued)

Dot pitch . . . . . . . . . . . . . . . . . 0.29 mm

Power consumption. . . . . . . . . 3.4 W
Controls. . . . . . . . . . . . . . . . . . brightness and contrast can be controlled
through key combinations
Keyboard

Number of keys. . . . . . . . . . . . 87 (U.S. and Canada); 88 (Europe); 89 (Japan)

Key travel . . . . . . . . . . . . . . . . 3.0 ± 0.5 mm (0.12 ± 0.02 inch)

Key spacing. . . . . . . . . . . . . . . 19.1 mm (0.75 inch)

Layout . . . . . . . . . . . . . . . . . . . QWERTY/AZERTY/Kanji

Touch Pad

Interface . . . . . . . . . . . . . . . . . PS/2-compatible

X/Y position resolutions . . . . . 20 points/mm (500 points/inch)

Size:
Thickness . . . . . . . . . . . . . 4.65 mm (0.18 inch) at highest component
Width . . . . . . . . . . . . . . . . 62.1-mm (2.4-inch) sensor-active area
Height . . . . . . . . . . . . . . . . 49.0-mm (1.9-inch) rectangle
with 0.5-mm (0.02-inch) tabs
Weight . . . . . . . . . . . . . . . . 15 g (0.52 ounce) ± 0.5 g (0.001 ounce)
Power:
Supply voltage . . . . . . . . . 5 V ± 10%
Supply current. . . . . . . . . . 4 mA (maximum operating current)

System Overview 1-11

 Table 1-2. Technical Specifications (Continued)
Main Battery

Type . . . . . . . . . . . . . . . . . . . . lithium ion

Dimensions:
Height . . . . . . . . . . . . . . . . 22.0 mm (0.86 inch)
Depth . . . . . . . . . . . . . . . . 219.0 mm (8.62 inches)
Width . . . . . . . . . . . . . . . . 57.8 mm (2.27 inches)
Weight. . . . . . . . . . . . . . . . . . . 0.44 kg (0.97 lb)
Voltage . . . . . . . . . . . . . . . . . . 10.8 VDC
Capacity . . . . . . . . . . . . . . . . . 42 WH
Charge time (approximate):1
Computer on . . . . . . . . . . . 4 hours
Computer off . . . . . . . . . . 3 hours
Operating time (approximate,
with no power management
features enabled):1 . . . . . . . . . 3 to 5 hours with one battery;
6 to 10 hours with two batteries
Life span (approximate)1 . . . . 500 discharge/charge cycles

Temperature range:
Charge . . . . . . . . . . . . . . . 0° to 40°C (32° to 104°F)
Discharge . . . . . . . . . . . . . 0° to 60°C (32° to 140°F)
Storage . . . . . . . . . . . . . . . -20° to 50°C (-4° to 122°F)
1
Battery performance features such as charge time, operating time, and life span can vary according to
the conditions under which the computer and battery are used.

1-12 Dell Latitude LM Systems Service Manual

 Table 1-2. Technical Specifications (Continued)
AC Adapter

Input voltage . . . . . . . . . . . . . . 90 to 264 VAC

Input current (maximum) . . . . 1.0 A at 100 VAC, full load
Input frequency . . . . . . . . . . . . 47 to 63 Hz
Output current . . . . . . . . . . . . . 2.6 A (continuous)
Output power . . . . . . . . . . . . . 34 W
Rated output voltage . . . . . . . . 16.2 VDC
Physical:
Height . . . . . . . . . . . . . . . . 27.0 mm (1.06 inches)
Width. . . . . . . . . . . . . . . . . 60.0 mm (2.36 inches)
Depth. . . . . . . . . . . . . . . . . 107.5 mm (4.23 inches)
Weight (with cables) . . . . 0.3 kg (0.66 lb)
Temperature range:
Operating . . . . . . . . . . . . . 5° to 35°C (41° to 95°F)
Storage . . . . . . . . . . . . . . . -20° to 50°C (-4° to 122°F)
Physical (Computer)

Height . . . . . . . . . . . . . . . . . . . 49.5 mm (1.95 inches)

Width. . . . . . . . . . . . . . . . . . . . 299.9 mm (11.8 inches)
Depth. . . . . . . . . . . . . . . . . . . . 228.7 mm (8.93 inches)
Weight (with hard-disk drive,
diskette drive, battery, and two
PC Card blanks):
Dell Latitude
LM P100SD . . . . . . . . . . . 3.1 kg (6.9 lb)

Dell Latitude
LM P133ST. . . . . . . . . . . . 3.1 kg (6.9 lb)

System Overview 1-13

 Table 1-2. Technical Specifications (Continued)
Environmental (Computer)

Temperature:
Operating . . . . . . . . . . . . . 5° to 35°C (41° to 95°F)
Storage . . . . . . . . . . . . . . . -20° to 50°C (-4° to 122°F)
Relative humidity . . . . . . . . . . 10% to 90% (noncondensing)
Maximum vibration:

Operating . . . . . . . . . . . . . 0.51 GRMS using a random-vibration spectrum

that simulates air shipment
Storage . . . . . . . . . . . . . . . 1.1 GRMS using a random-vibration spectrum
that simulates truck shipment
Maximum shock:2
Operating . . . . . . . . . . . . . 1.52 m/sec (4.98 ft/sec)
(less than or equal to a pulse width of 2 ms)
Storage . . . . . . . . . . . . . . . 2.03 m/sec (6.66 ft/sec)
(less than or equal to a pulse width of 2 ms)
Altitude:
Operating . . . . . . . . . . . . . 0 m to 2438 m (0 ft to 8,000 ft)
Storage . . . . . . . . . . . . . . . 0 m to 12,192 m (0 ft to 40,000 ft)
2
Measured with the hard-disk drive in head-parked position.

1-14 Dell Latitude LM Systems Service Manual

 Chapter 2
Initial Procedures

T his chapter describes initial procedures that can help you diagnose a com-
puter problem. These procedures can often reveal the source of a problem or
indicate the correct starting point for troubleshooting the computer. Dell recom-
mends that you perform these initial procedures in the order they are presented.

Initial User Contact

When you first contact a user who has a problem, ask the user to describe the
problem and the conditions under which it occurs. A verbal description can
often indicate the cause of a problem or indicate the appropriate troubleshooting
procedure to use. After the user describes the problem, follow these steps:
1. Ask the user to back up any data on the hard-disk drive if the com-
puter’s condition permits.
See the “Maintaining Your Computer” section of the online System’s User’s
Guide.
2. Ask the user to try to duplicate the problem by repeating the operations
he or she was performing at the time the problem occurred.
Can the user duplicate the problem?
Yes. Proceed to step 3.
No. Proceed to the next section, “Visual Inspection.”
3. Observe the user to determine whether he or she is making an error,
such as typing an incorrect key combination or entering a command
incorrectly.
Is the problem a result of user error?
Yes. Instruct the user in the proper procedure or direct him or her to the
appropriate user documentation for a description of the correct procedure.
No. Proceed to the next section, “Visual Inspection.”

Visual Inspection
The visual inspection consists of a quick inspection of the exterior of the com-
puter and any attached peripherals, including making any necessary corrections.
For information about the proper removal and installation of computer

Initial Procedures 2-1

 components, as instructed in the following procedure, see Chapter 4, “Remov-
ing and Replacing Parts.”

CAUTION: Before you proceed with the visual inspection, ensure that
the user has saved all open files and exited all open application programs
if possible.

To perform a visual inspection, follow these steps:

1. Determine the power state of the computer.
If the display is on, go to step 2.
If the display is off, press any key to verify that the computer is not in sus-
pend or standby mode. Then proceed to step 2.
2. Turn off any attached peripherals, and then turn off the computer.
Then proceed to step 3.
3. Verify that the exterior of the computer is free of any obvious physical
damage.
4. If the computer is operating from an AC adapter, verify the following:
a. The AC adapter’s AC power cable is connected to both the AC adapter
and the wall outlet. The AC adapter’s LED should be on.
b. The AC adapter’s DC power cable is properly connected to the com-
puter’s AC adapter connector.
c. The AC adapter and cables are free of any obvious physical damage.
5. If the computer is operating from battery power, remove any installed
batteries, verify that they are free of any obvious physical damage, and
then reinsert the batteries into their respective compartments. Press the
test button located on each battery to see if there is a charge.
6. Remove the diskette drive (if installed), verify that it is free of any obvi-
ous physical damage, and then reinsert the drive into its compartment.
7. Remove any installed PC Cards from the PC card slot, verify that they
are free of any obvious physical damage, and then reinsert the card(s)
into the PC card slot.
8. If there is a memory area problem and the computer has memory mod-
ules, remove the memory modules from the main board, verify that
they are free of any obvious physical damage, and then reinstall the
modules.
9. Open the computer, and verify that it is free of any obvious physical
damage.
10. Verify that the keyboard is free of any obvious physical damage and
that its keys operate freely.
11. Verify that the touch pad and its associated buttons operate freely.

2-2 Dell Latitude LM Systems Service Manual

12. If an external monitor is connected, verify the following:
a. The monitor’s interface cable is properly attached to the external-
monitor connector on the computer’s I/O panel.
b. The monitor’s power cable is attached to a power source and is free of
any obvious physical damage.
c. The monitor and its interface cable are free of any obvious physical
damage.
d. The monitor’s controls are set according to the instructions in the docu-
mentation for the monitor.
13. If an external mouse is connected, verify the following:
a. The mouse is properly connected to the keyboard/keypad/mouse con-
nector on the computer’s I/O panel.
b. The mouse and its cable are free of any obvious physical damage.
c. The mouse’s ball and pushbuttons operate freely.
14. For any attached serial or parallel devices, verify the following:
a. The device’s interface cable connector is correctly attached to the appro-
priate port connector on the computer’s I/O panel.
b. The captive screws that secure the connectors at each end of the inter-
face cable are secure enough to ensure a firm connection.
c. The attached device and its interface cable are free of any obvious phys-
ical damage.
15. Turn on any attached peripherals and then the computer.
Does the problem recur?
Yes. Proceed to the next section, “Observing the Boot Routine.”
No. No further steps are necessary.

Observing the Boot Routine

After you perform a visual inspection as described in the previous section, boot
the computer from a diagnostics diskette and, while the boot routine is running,
observe the computer for any indications of problems.
NOTE: To prevent possible damage to the original diagnostics diskette, always
use a backup copy of the diagnostics diskette when servicing a user’s computer.
Dell recommends that users make copies of the Dell Diagnostics Diskette. For
instructions, see “Before You Start Testing” in Chapter 4 of the Dell Latitude LM Refer-
ence and Troubleshooting Guide.
To observe the boot routine, follow these steps:
1. Turn off the computer and any attached peripherals.
2. Insert a diagnostics diskette into the diskette drive. Turn on all periph-
erals and then the computer.

Initial Procedures 2-3

 3. Watch the indicators at the top of the keyboard. Depending on how
your computer is configured, after various indicators flash momen-
tarily in the status display panel, some indicators should light up and
remain on.
Do these indicators light up within seconds after the boot routine starts?
Yes. Proceed to step 4.
No. Troubleshoot the power subsystem.
4. While the boot routine is running, observe the computer for any of the
following:
• Diskette-drive and hard-disk drive access indicator activity
These indicators light in response to data being transferred to or from the drives. If
either of these indicators fails to light during the boot routine, troubleshoot the
diskette drive or hard-disk drive subsystem, as appropriate.

• System error messages

These messages can indicate problems or provide status information. If a system
error message is displayed, refer to Table 3-2.

• Beep codes
A beep code is a series of beeps that indicates an error condition. If the computer
emits a beep code, refer to Table 3-1.

NOTE: The computer beeps once shortly after the system boots. This beep
is normal and not part of a beep code.
• Any unusual sounds
5. Observe the display for the Diagnostics Menu of the Dell diagnostics.
Does the Diagnostics Menu appear on the display?
Yes. See “Running the Dell Diagnostics” in Chapter 3.
No. Proceed to step 6.
6. Insert another copy of the diagnostics diskette into the diskette drive,
and reboot the computer.
Does the Diagnostics Menu appear on the display?
Yes. See “Running the Dell Diagnostics” in Chapter 3.
No. Proceed to the next section, “Eliminating Resource Conflicts.”

2-4 Dell Latitude LM Systems Service Manual

Eliminating Resource Conflicts
Devices within or connected to the computer may require dedicated memory
spaces, interrupt levels, and/or DMA channels. Because different devices can be
configured at different times, it is possible the same resource is assigned to two
or more devices.
Disconnect all peripherals and remove all PC Cards to make sure that the com-
puter failure is not caused by faulty devices.
If you suspect that resource conflicts might exist, check the computer and reas-
sign the resources as necessary. For more information about resolving conflicts,
see Chapter 3, “Troubleshooting Your Computer,” in the Reference and Trouble-
shooting Guide.

Getting Help
If none of the procedures in this chapter reveal the source of the problem or lead
to the proper troubleshooting steps for determining the source of the problem,
contact Dell for technical assistance. For instructions, see Chapter 5, “Getting
Help,” in the Reference and Troubleshooting Guide or the “Contacting Dell” section
of the online System User’s Guide.

Initial Procedures 2-5

2-6 Dell Latitude LM Systems Service Manual
 Chapter 3
Beep Codes and Error Messages

T his chapter describes beep codes and system error messages that can occur
during system start-up or, in the case of some failures, during normal computer
operation. The tables in this chapter list faults that can cause a beep code or sys-
tem error message to occur and the probable causes of the fault in each case.
If a faulty computer does not emit beep codes or display system error messages
to indicate a failure, you should load the diagnostics and run the appropriate
tests to help isolate the source of the problem. See “Running the Dell Diagnos-
tics” found later in this chapter.

POST Beep Codes

If the display cannot display error messages during POST, the computer may
emit a series of beeps that identify the problem or that can help you identify a
faulty component or assembly. The following table lists the beep codes that may
be generated during POST. Most beep codes indicate a fatal error that requires
replacement of the main board or other corrective actions before the computer
can operate.

Beep Codes and Error Messages 3-1

 Table 3-1. POST Beep Codes
Beep Code Error Probable Causes

1-2 Memory module not being Faulty memory module or

properly identified or used faulty main board
1-2-2-3 ROM BIOS checksum failure Faulty main board
1-3-1-1 DRAM refresh failure Faulty main board
1-3-1-3 Keyboard controller test fail- Faulty keyboard or faulty
ure main board
1-3-4-1 RAM failure on address line Faulty memory module or
nnnn faulty main board
1-3-4-3 RAM failure on data bits Faulty memory module or
nnnn of high byte on memory faulty main board
bus
1-4-1-1 RAM failure on data bits Faulty memory module or
nnnn of low byte on memory faulty main board
bus
2-1-2-3 Check ROM copyright Faulty main board
notice failure
2-2-3-1 Interrupt mask register failure Faulty main board

3-2 Dell Latitude LM Systems Service Manual

System Error Messages
The following table lists (in alphabetical order) system error messages that may
appear on the display during the boot routine or during normal computer
operation.

Table 3-2. System Error Messages

Message Definition Probable Causes

Diskette drive A Connector loose or dis- Faulty or incorrectly

error kette faulty. inserted diskette in
drive. Faulty diskette
drive. Faulty main
board.
Extended RAM Extended memory not Faulty or improperly
failed at off- configured properly or seated memory mod-
set: nnnn failed at memory ule. Faulty main board.
address nnnn.
Failing bits: Memory failed at RAM Faulty or improperly
nnnn address nnnn. seated memory mod-
ule. Faulty main board.
Fixed disk 0 Hard-disk drive not Corrupted hard-disk
failure responding to drive boot sector or
commands from com- configuration file.
puter. Faulty hard-disk drive.
Faulty main board.
Fixed disk con- Hard-disk drive or con- Faulty hard-disk drive.
troller failure troller not responding to Faulty main board.
commands from com-
puter.
Incorrect drive Diskette drive not iden- Incorrect drive
A type—run Setup tified properly in the configuration. Faulty
Setup program. connections. Faulty dis-
kette drive. Faulty
main board.
Keyboard con- Keyboard controller Faulty keyboard
troller error faulty. connection. Faulty key-
board. Faulty main
board.

Beep Codes and Error Messages 3-3

 Table 3-2. System Error Messages (Continued)
Message Definition Probable Causes

Keyboard error Keyboard not respond- Built-in keyboard:

ing correctly. Faulty keyboard or key
pressed while com-
puter booting.
External keyboard:
Cable or connector
loose. Faulty keyboard
or key pressed while
computer booting.
Operating system Operating system can- Incorrect drive
not found not be found on hard- configuration. Operat-
disk drive or on diskette ing system not installed
in diskette drive. on hard-disk drive or
diskette drive not
bootable. Faulty con-
nections. Faulty drive.
Faulty main board.
Parity check 1 Parity error in system Faulty main board.
nnnn bus at address nnnn.
Parity check 2 Parity error in I/O bus Faulty main board.
nnnn at address nnnn.
Real time clock CMOS battery that Faulty battery. Faulty
error supports data stored in main board.
NVRAM may be dead.
Shadow RAM Shadow RAM failed at Faulty or improperly
failed at off- address nnnn. seated memory mod-
set: nnnn ule. Faulty main board.
System battery CMOS battery dead. Faulty CMOS battery
is dead—Replace or main board.
and run Setup
System cache Primary cache failed. Faulty microprocessor.
error—cache
disabled

3-4 Dell Latitude LM Systems Service Manual

 Table 3-2. System Error Messages (Continued)
Message Definition Probable Causes

System CMOS CMOS has been cor- BIOS has been updated.
checksum bad—run rupted or modified, pos-
Setup sibly by an application
program that changes
data stored in CMOS.
System RAM Memory not operating Faulty or improperly
failed at off- correctly. System RAM seated memory mod-
set: nnnn failed at address nnnn ule. Faulty main board.
in the 64-KB block at
which error was
detected.
System timer Timer circuit on main Faulty main board.
error board malfunctioning.

Beep Codes and Error Messages 3-5

 Running the Dell Diagnostics
CAUTION: To prevent damage to the original diagnostics diskette,
always use a backup copy of the diagnostics diskette when servicing a user’s
computer. Dell recommends that users make several copies of this diskette to
ensure that one is always available.

The Dell diagnostics contains tests that aid in troubleshooting the computer.
The diagnostics diskette contains the following test groups:
• RAM — Tests the main memory
• System Set — Tests the primary functions of the main board
• Video — Tests the video subsystem
• Keyboard — Tests the keyboard subsystem
• Mouse — Tests the mouse/touch pad subsystem
• Diskette Drives — Tests the diskette drive subsystem
• Hard-Disk Drives (Non-SCSI) — Tests the IDE hard-disk drive subsystem
• IDE CD ROM Drives — Tests a CD-ROM drive subsystem
• Serial/Infrared Ports — Tests the serial communications port
• Parallel Ports — Tests the parallel communications port
• Audio — Tests the operation of the audio chip set
• SCSI Devices — Tests a SCSI hard-disk drive subsystem
NOTE: This test does not apply to Dell Latitude LM computers.
• Network Interface — Tests a network controller and its associated interface
NOTE: This test does not apply to Dell Latitude LM computers.
To start the diagnostics, turn off the computer, insert a diagnostics diskette into
the diskette drive, and then turn on the computer.
Starting the diagnostics causes the Dell logo screen to appear, followed by a
message indicating that the diagnostics is loading. Before the diagnostics loads,
a program tests the portion of main memory (RAM) required for loading the
diagnostics. If a main memory error is detected, a message appears on the
screen telling you a memory module has failed.
If no errors are found in main memory, the diagnostics loads, and the Diagnos-
tics Menu appears. This menu lets you choose the following options or exit to
the MS-DOS® prompt:
• RUN QUICK TESTS — Runs preselected tests to quickly locate a computer
failure or to indicate where further testing is needed to isolate a failure
• RUN ALL TESTS — Runs all tests for a thorough test of the computer
• RUN SPECIFIC TESTS — Tests a particular area or subsystem of the
computer

3-6 Dell Latitude LM Systems Service Manual

 Chapter 4
Removing and Replacing Parts

T his chapter provides procedures for removing and replacing components,

assemblies, and subassemblies.
Unless otherwise noted, each of the procedures in this chapter assumes the
following:
• The computer and any attached peripherals are turned off and the peripher-
als disconnected from the computer’s I/O panel.
• A part can be replaced or installed by performing the removal procedure in
reverse order.
When performing the procedures in this chapter that require the display assem-
bly to be open, use a book or something similar to support the display assembly.
The angle of the display assembly with respect to the bottom case should not
exceed 135 degrees. Also, assume that locations or directions relative to the
computer are as shown in Figure 4-1 unless otherwise specified in a procedure.

back of computer

left side right side

front of computer

Figure 4-1. Computer Orientation

Recommended Tools
Most of the procedures require the use of one or more of the following tools:
• Small flat-blade screwdriver
• Number 1 magnetized Phillips-head screwdriver
• Antistatic grounding strap
• Needle-nose pliers

Removing and Replacing Parts 4-1

 • Small scribe (or Delrin [plastic] screwdriver)
• Nut drivers
• Chip removal tool

Screw Identification and Tightening

.

B7

(screw B7 is 3 mm)

3 mm

Figure 4-2. Screw Identification

CAUTION: It is essential that the correct length screw be used when

reinstalling a screw. Otherwise, hardware damage could result. Make
sure that the screw is properly aligned with its corresponding hole, and
avoid overtightening.

Where applicable, information about screw lengths is provided in illustrations.

Before installing a screw, match the screw to the screw length graphics provided
to check for correct length.

4-2 Dell Latitude LM Systems Service Manual

Precautionary Measures
Before performing any of the procedures in this chapter, read the following
warning.

WARNING FOR YOUR PERSONAL SAFETY AND PROTECTION

OF THE EQUIPMENT: Before you start to work on the computer, per-
form the following steps in the sequence indicated.
1. Turn off the computer and any attached peripherals.
2. Disconnect the computer and any attached peripherals from AC
power sources to reduce the potential for personal injury or shock.
3. Ground yourself by attaching an antistatic grounding strap to your
wrist and to an unpainted metal surface on the computer’s I/O panel.
If an antistatic grounding strap is not available, periodically dis-
charge static electricity from your body by touching one of the
connectors on the I/O panel.

1. Determine the power state of the computer.

If the display is on, go to step 2.
If the display is off, press any key on the keyboard to verify that the com-
puter is not in suspend or standby mode. Then proceed to step 2.
2. Turn off the computer and any attached peripherals.
3. Disconnect the computer and any attached peripherals from AC power
sources to reduce the potential for personal injury or shock.
4. Remove the main battery from the battery compartment.
On the right side of the computer, press down on the battery cover until it
unlocks and pull the battery straight out.

cover

Figure 4-3. Main Battery Removal

Removing and Replacing Parts 4-3

 5. Remove the hard-disk drive assembly.
Turn the computer over and remove screws HD1 and HD2. Turn the com-
puter right side up. With the computer facing you, slide the hard-disk drive
cover to the left and away from the computer. Using the handle on the front
of the hard-disk drive, pull the drive straight out of the computer.

handle

(screws HD1 and

cover HD2 are 10 mm)
HD1
HD2

10mm

Figure 4-4. Hard-Disk Drive Removal

6. Remove the diskette drive, secondary battery, or CD-ROM from the

options drive bay.
NOTE: The options bay allows the user to replace the lithium ion battery or
diskette drive without turning off or rebooting the computer. This feature is
sometimes called hot swapping. The CD-ROM can be inserted or removed
while the computer is in suspend mode. This feature is sometimes called
warm swapping. However, the CD-ROM must be in the computer before or
during boot in order for the drivers to load.
Turn the computer over and push the lock towards the options bay. Slide the
latch toward the back of the computer (the latch does not move all the way
to the lock groove).

device
back of the
computer
lock

latch

Figure 4-5. Options Bay Lock and Latch

4-4 Dell Latitude LM Systems Service Manual

 Keep holding the latch with one hand while pulling the device (diskette
drive, secondary battery, or CD-ROM) straight out of the options bay with
the other.

Figure 4-6. Diskette Drive, Secondary Battery, or CD-ROM

Removal

7. Remove any PC Cards

To remove a PC Card from the top connector, press the top eject button
(identified by an arrow pointing up). To remove a PC Card from the bottom
connector, press the bottom eject button (identified by an arrow pointing
down). If you are removing a type III card, press the bottom eject button.

Figure 4-7. PC Card Removal

Removing and Replacing Parts 4-5

 ZIF Connectors
Some of the computer’s interface connectors are zero insertion force (ZIF) con-
nectors. These connectors are not removable; they must be released to
disconnect a cable from them.

CAUTION: ZIF connectors are fragile. To avoid breaking the connec-

tors, touch them carefully. Do not apply too much pressure to the
movable part of the connector when opening or closing it.

To disconnect an interface cable from a ZIF connector, follow these steps:

1. Insert a small flat-blade screwdriver under the movable part of the
connector.
For most ZIFs, carefully pry up first one end of the movable part of the con-
nector and then the other end. Some ZIFs (keyboard connector on the main
board) may need to be lifted in the center.
.

Figure 4-8. Releasing a ZIF Connector

2. Pull up gently on the movable part of the connector until it releases the
interface cable.
3. Grasp the interface cable and pull it out of the connector.
To reconnect an interface cable to a ZIF connector, follow these steps:
1. Use the flat-blade screwdriver to open the movable part of the ZIF
connector.
2. Orient the end of the interface cable with the ZIF connector, and insert
the end of the cable into the connector.
3. While holding the cable in place, close the ZIF connector.
To ensure a firm connection, make sure the ZIF connector is completely
closed.

4-6 Dell Latitude LM Systems Service Manual

Exploded Views of Components and Assemblies
.

LCD panel
assembly

latch (2)

keyboard
power/
suspend
indicator

heat sink

bottom
assembly
diskette drive,
secondary battery,
or CD-ROM

hard-disk drive

main battery

Figure 4-9. Exploded View—Computer

Removing and Replacing Parts 4-7

 front bezel

LCD panel

LCD panel
flex cable

latch

power/suspend
indicator

hinge (2)

inverter
board

back
bezel inverter
board
stiffener connector
microphone

Figure 4-10. Exploded View—LCD Assembly

4-8 Dell Latitude LM Systems Service Manual

.
keyboard flex
cable keyboard

keyboard screw heat sink

cover (2)

hinge
cover
LCD flex-
cable cover

touch pad
button (2)

power button
spring

top
assembly

touch pad

infrared lens
touch pad
bracket
infrared
board
touch-pad
button board

speaker (2) panel board

cable

plastic housing (2) status-display

panel board

Figure 4-11. Exploded View—Top Assembly

Removing and Replacing Parts 4-9

 .

processor board power board

audio board
I/O panel door

main board

cache board

I/O bracket

bottom
assembly

memory module
cover

Figure 4-12. Exploded View—Bottom Assembly

4-10 Dell Latitude LM Systems Service Manual

Factory Repair Parts and Assemblies
This section contains a parts list and procedures for removing and replacing fac-
tory components and subassemblies. This information is provided for reference
only. Dell does not recommend removal and replacement of these parts in the
field.
Table 4-1 lists the factory repair parts and assemblies available for the com-
puter. Some parts may only be available as part of a kit or assembly. The
subsections that follow provide instructions for removing and replacing these
parts and assemblies. An asterisk (*) identifies those parts or assemblies that are
replaceable by a customer.
.

Table 4-1. Factory Repair Parts and Assemblies

Part or Assembly Name Order Name
AC Adapter/Power Cables

AC Adapter, service kit* CUS,ADPT,AC,EXT,16.2V,34W,

LMP
AC Adapter* ADPT,AC,EXT,16.2V,34W,LMP
Cable, power, U.S. CORD,PWR,110V,6F,AC ADPT,US
Cable, power, Australia CORD,PWR,220V,6F,AC ADPT,AUS
Batteries

Battery, main, 42-WH* BTRY,MAIN,42WHR,LIION,LMP

Battery, secondary* BTRY,2ND,LIION,LMP
Board Assemblies

Board assembly, 100-MHz, service SVC,SYS,PLN,LMP100SD

kit
Main board SYS,PLN,3.3V STN LCD,LMP
Processor board, 100-MHz CRD,PRCR,LMP100
Card, cache CRD,L2,CACHE,LMP
Heat sink, microprocessor, SUBASSY,HTSNK,CPU,LMP
subassembly
Board, power supply CRD,CONV,DC-DC,LMP
Insulator, main board INSUL,MYLAR,PWA,LMP
* Customer-replaceable unit (CRU)

Removing and Replacing Parts 4-11

 Table 4-1. Factory Repair Parts and Assemblies (Continued)
Part or Assembly Name Order Name
Board Assemblies (Continued)

Board assembly, 133-MHz, service SVC,SYS,PLN,LMP133ST

kit
Main board SYS,PLN,3.3V TFT LCD,LMP
Processor board, 133-MHz CRD,PRCR,LMP133
Card, cache CRD,L2,CACHE,LMP
Heat sink, microprocessor, SUBASSY,HTSNK,CPU,LMP
subassembly
Board, power supply CRD,CONV,DC-DC,LMP
Insulator, main board INSUL,MYLAR,PWA,LMP
Boards and Cards

Board, status display panel CRD,CNTRL,SPKR,LMP

Board, infrared CRD,IR,LMP
Board, audio CRD,AUDIO,LMP
Cable, audio board CBL,FLEX,JK,AUD,LMP
CD-ROM

CD-ROM, service kit* CUS,CD ROM,4X,LMP,SANYO

CD-ROM drive CD ROM,4X,LMP,SANYO
Diskette Drive Assembly

Diskette drive assembly* CUST,FD,INT/EXT,LMP

Diskette drive, internal/external FD,INT/EXT,LMP
Case, upper PLSTC,UPR,FD,LMP
Case, lower PLSTC,LWR,FD,LMP
Cable, service kit* CUST,CBL,FD,INT/EXT,LMP
Connector, cable CBL,FD,INT/EXT,LMP
* Customer-replaceable unit (CRU)

4-12 Dell Latitude LM Systems Service Manual

 Table 4-1. Factory Repair Parts and Assemblies (Continued)
Part or Assembly Name Order Name
Hard-Disk Drive Assemblies

Hard-disk drive, 540-MB, service CUS,HD,540MB,I,F2,12.5MM,NBK

kit*
Hard-disk drive, subassembly, SUBASSY,HD,540MB,LF2,
540-MB 12.5MM,NBK
Hard-disk drive, 540-MB HD,540MB,I,F2,12.5MM,NBK
Bracket, hard-disk drive BRKT,HD,12.5MM,LMP
Screws, bracket SCR,3X.5X3,FLH,PNH,MS,ZPS,HD
Hard-disk drive, 810-MB, service CUS,HD,810MB,12.5MM,NN,#1,
kit* NBK
Hard-disk drive, 810-MB SUBASSY,HD,810MB,12.5MM,NN,
NBK
Hard-disk drive, 810-MB HD,810MB,I,F2,12.5MM,NN,#1,
NBK
Bracket, hard-disk drive BRKT,HD,12.5MM,LMP
Screws, bracket SCR,3X.5X3,FLH,PNH,MS,ZPS,HD
Hard-disk drive, 1.4-GB, service kit* CUS,HD,1.4GB,12.5MM,NN,#1,
NBK
Hard-disk drive, 1.4-GB SUBASSY,HD,1.4GB,12.5MM,NN,
NBK
Hard-disk drive, 1.4-GB HD,1.4GB,I,F2,12.5MM,NN,#1,
NBK
Bracket, hard-disk drive BRKT,HD,12.5MM,NBK
Screws, bracket SCR,3X.5X3,FLH,PNH,MS,ZPS,HD
Keyboards

Keyboard, U.S. KYBD,87,LMP,US,SMK

Keyboard, Latin/Spanish KYBD,88,LMP,LTN/SPN,SMK
Keyboard, Japan KYBD,89,LMP,JPN,SMK
* Customer-replaceable unit (CRU)

Removing and Replacing Parts 4-13

 Table 4-1. Factory Repair Parts and Assemblies (Continued)
Part or Assembly Name Order Name
LCD Assembly

LCD panel, active-matrix color LCD,TFT,SVGA,12.1”,LMP,IBM

display (TFT), 12.1”
Board, TFT inverter CRD,INVRTR,TFT,LMP
Cable, TFT flex CBL,LCD,FLEX,TFT,IBM,LMP
Bezel, TFT front BZL,LCD,LMP,IBM
Bezel, TFT back CVR,LCD,LMP,IBM
LCD panel, dual-scan color display LCD,STN,SVGA,11.3”,LMP,
(STN), 11.3” SANYO
Board, STN inverter CRD,INVRTR,STN,LMP
Cable, STN flex CBL,LCD,FLEX,STN,SANYO,LMP
Bezel, STN front BZL,LCD,LMP,SANYO
Bezel, STN back CVR,LCD,LMP,SANYO
Latch, LCD, right LTCH,PLSTC,RT,LCD,LMP
Latch, LCD, left LTCH,PLSTC,LF,LCD,LMP
Memory

Memory module, 8-MB, service kit* CUS,MEM,8M,LMP

Memory module, two 4-MB SIMM,4MB,LXP
Memory module, 16-MB, service CUS,MEM,16M,LMP
kit*
Memory module, two 8-MB DIMM,8MB,2X32,TL,LXP
Memory module, 32-MB, service CUS,MEM,32M,LMP
kit*
Memory module, two 16-MB DIMM,16MB,LXP
Miscellaneous Parts

Cover, front, hard-disk drive BZL,HDD,LMP

Cover, hinge/infrared lens, right CVR,PLSTC,IR,LMP
Cover, hinge, left CVR,HNG,LF,LMP
Cover, keyboard screws CVR,SCR,KYBD,LMP
* Customer-replaceable unit (CRU)

4-14 Dell Latitude LM Systems Service Manual

 Table 4-1. Factory Repair Parts and Assemblies (Continued)
Part or Assembly Name Order Name
Miscellaneous Parts (Continued)

Cover, flex-cable CVR,HNG,CTR,LMP

Insulator, expansion connector INSUL,CON,DCKG,LMP
Insulator, main board INSUL,MYLAR,I/O,LMP
Bracket, I/O BRKT,I/O,LMP
Door, I/O DOOR,I/O,LMP
Door, memory module DOOR,RAM,LMP
Guide, hard-disk drive, left GDE,RL,LF,HD,LMP
Assembly, base CVR,BTM,PLSTC,SYS,BAS,LMP
Door, expansion connector (docking DOOR,DCKG,LMP
port)
Screws

Screw, hard-disk module, lock SCR,2X.4X8,PHH,MS,BLO

Screw, hard-disk bracket SCR,3X.5X3,FLH,PNH,MS,ZPS,HD
Screw, heat sink SCR,2X.4X6,PHH,MS,ZPS
Screw, keyboard SCR,3X.5X3,FLH,PNH,MS,ZPS,
KYBD
Screw, memory module door SCR,2X.4X5,FLH,MS,BLO
Screw, I/O panel standoff SCR,440X.23,JK,MS,ZPS
Screw, expansion connector (dock- SCR,CON,JK,DCKG,LMP
ing port) standoff
Service Documentation

Service Manual MNL,SERVICE,LMP

Technical sheet, hard-disk drive TSH,HD,LMP,ENG
Technical sheet, options bay TSH,OPT,BAY,LMP,ENG
Technical sheet, AC adapter TSH,AC ADAPT,LMP,ENG
Technical sheet, main battery TSH,BTRY,LMP,ENG

Removing and Replacing Parts 4-15

 Table 4-1. Factory Repair Parts and Assemblies (Continued)
Part or Assembly Name Order Name
Service Documentation (Continued)

Technical sheet, whole unit TSH,WUE,SVC,LMP

replacement
Technical sheet, memory module TSH,MEM,LMP,ENG
Software

Diagnostics diskette, service kit, KIT,DSK,DIAG,V3.58,F3,US

U.S.
Diagnostics diskette, service kit, KIT,DSK,DIAG,V3.58,F3,SPN
Spanish
Software support diskette, service kit KIT,DSK,SSD,F3,LMP
BIOS upgrade, service kit KIT,FLASH,UPG,F3,LMP/LXi
Speaker

Speaker SPKR,AUDIO,LMP
Insulator, speaker INSUL,MYLAR,SPKR,LMP
Cover, speaker CVR,SCR,SPKR,LMP
Top Case Assembly

Top case CVR,TOP,PLSTC,SYS,BASE,LMP

Button, touch pad, right BTN,TPAD,RT,LMP
Button, touch pad, left BTN,TPAD,LF,LMP
Spring, touch pad or power button SPR,PWR,KNOB,LMP
Button, power BTN,PWR,LMP
Touch Pad

Touch pad assembly ASSY,TPAD,LMP

Cable, touch pad CBL,FLEX,TPAD,LMP
Card, touch-pad switch SWT,CRD,TPAD,LMP
Card, touch pad CRD,TPAD,LMP
Insulator, touch pad INSUL,MYLAR,TPAD,LMP

4-16 Dell Latitude LM Systems Service Manual

 Table 4-2. Naming Conventions
Name in This Manual Name in Other Documents

Main board Mother board assembly

Processor board CPU daughter board
Heat sink Daughter card heat-sink assembly
Inverter board Invertor PWA
Front bezel LCD bezel
Flex-cable cover Top cover
Back bezel LCD back plastics
Bottom or base assembly Bottom plastics
Top assembly Palm rest plastics
Infrared board I/R PWA
Diskette drive Floppy-disk drive

Removing and Replacing Parts 4-17

 Deleting the Password
If a user forgets the password and does not have it backed up on diskette, the
user must return the computer to the factory where a service provider will delete
the password using the following procedure. The computer will then be returned
to the user.

C146

Figure 4-13. Capacitor C146 (Location)

To delete the password, use the following procedure:

1. Open the computer and remove the keyboard.
See “Keyboard” found later in this chapter.
2. Place a short across the terminals of capacitor C146.
3. Allow time for the CMOS battery to recharge.

4-18 Dell Latitude LM Systems Service Manual

Hard-Disk Drive

hard-disk
drive E6
E5

carrier

flex-cable
connector

(screws E1–E6
are 4 mm)

E3 E4
E1
E2 4 mm

Figure 4-14. Hard-Disk Drive Disassembly

The hard-disk drive resides in a carrier that mounts in the computer’s hard-disk
drive compartment on the front of the computer. Four screws secure the drive
inside the carrier. A mylar insulator provides electrical insulation between the
hard-disk drive and the rest of the computer. To disassemble the hard-disk drive
from the carrier, follow these steps:
1. Remove the hard-disk drive assembly from the computer.
See step 5 of “Precautionary Measures” found earlier in this chapter.
2. Place the hard-disk drive assembly bottom side up on a work surface,
and remove screws E1, E2, E3, and E4.
3. Remove the hard-disk drive from the carrier.
Gently pry the drive from the carrier with a small scribe.
4. Lift the hard-disk drive out of the bottom case.
Carefully pry the flex-cable connector away from the hard-disk drive inter-
face connector on the back of the drive.

CAUTION: Use a small flat-blade screwdriver to disconnect the

flex-cable connector. Do not handle the flex cable too roughly or you
could accidently disconnect the cable from the connector card rather
than the drive.

Removing and Replacing Parts 4-19

 Diskette Drive
diskette drive
and carrier

Figure 4-15. Diskette Drive Assembly

The diskette drive resides in a carrier that slides into the options drive bay on
the right side of the computer. The diskette drive and carrier are replaced as a
unit and are not disassembled.

4-20 Dell Latitude LM Systems Service Manual

CD-ROM
CD-ROM and
carrier

Figure 4-16. CD-ROM Assembly

The CD-ROM resides in a carrier that slides into the options drive bay on the
right side of the computer. The CD-ROM and carrier are replaced as a unit and
are not disassembled.

Removing and Replacing Parts 4-21

 Memory Module
.

MM2 (screws MM1 and

MM1 MM2 are 3.5 mm)

3.5 mm
cover

memory
module (2)

retainer
clip

Figure 4-17. Memory Module Removal

To remove a memory module, follow these steps:

1. Turn the computer over, and remove the two memory-module cover
screws.
2. Remove the memory module cover.
Grasp the two memory-module retainer clips and release the memory mod-
ule. Gently rotate the memory module toward you, and then pull straight up
on the module, disconnecting the module from the connector on the main
board assembly.
To reinstall a memory module, both memory modules must be a matched pair,
both slots must be filled, and both slots must have the same memory capacity.
The following combinations are possible:
• 16 MB — Install two 4-MB memory modules.
• 24 MB — Install two 8-MB memory modules.
• 40 MB — Install two 16-MB memory modules.

4-22 Dell Latitude LM Systems Service Manual

LCD Assembly
The LCD assembly consists of the display assembly and its related components.
The subsections that follow provide removal and replacement procedures for
the components of the LCD assembly.

LCD assembly

H4
H3

hinge covers (2)

H2 H1

(screws H1–H4
are 5 mm) flex-cable cover

5 mm

Figure 4-18. LCD Assembly Removal

To remove the LCD assembly, follow these steps:

1. With the computer closed and the back facing you, remove the two
hinge covers.
Pop off both of the covers with the heel of your palm; or insert your finger-
tips or a scribe between each cover and the LCD assembly, and then lift the
covers sideways until they are released from the catches holding them to the
computer.
2. Remove hinge screws H1, H2, H3, and H4.
3. Remove the flex-cable cover.

Removing and Replacing Parts 4-23

 Front Bezel

H6
bezel screw
cover (2)

H7

(screws H6 and H7
are 4.5 mm)
front bezel

4.5 mm hidden tabs

NOTE: This figure shows the STN LCD assembly, which has the same front bezel as the TFT
LCD assembly.

Figure 4-19. Front Bezel Removal

To remove the front bezel, follow these steps:

1. Remove the LCD assembly.
See the previous section, “LCD Assembly.”
2. With the front facing you, open the computer
3. Lay the LCD assembly back on a book or something similar to prop the
assembly.
4. Use a scribe to pry the front-bezel screw covers out of the screw holes in
the bezel.
5. Remove front bezel screws H6 and H7.
6. Separate the front bezel from the back bezel.
Insert your fingertips in the crevice between the front and back bezel, and
lift up on the front bezel to release the hidden tabs spaced around the sides.
When replacing the front bezel, orient the bezel in its original position on
the assembly and press firmly near each tab until the bezel snaps into place.

4-24 Dell Latitude LM Systems Service Manual

LCD Panel
There are two types of LCD panels: the dual-scan color display (STN) and the
active-matrix color display (TFT). The removal process for both LCD panels is the
same.

H13

H11
H14
LCD panel
H12

LCD flex cable

power/
suspend
indicator

(screws H11–H14
H16 upper
are 6 mm)
connector
H15

6 mm
(screws H15 and microphone
H16 are 3 mm)
lower
connector
inverter board

3 mm

Figure 4-20. LCD Panel Removal

To remove an LCD panel, follow these steps:

1. Remove the front bezel.
See the previous subsection, “Front Bezel.”
2. Remove LCD panel screws H11, H12, H13, and H14.
3. Remove the LCD Panel.
NOTE: Be careful when removing any part of the LCD flex cable.
Lift up the LCD panel, and disconnect the LCD flex-cable connector. Dis-
connect the LCD panel cable from the upper inverter-board connector.
Disconnect the LCD flex cable from the lower inverter-board connector.

Removing and Replacing Parts 4-25

 Inverter Board

power/
suspend
indicator

H16

H15

(screws H15 and

H16 are 3 mm)

inverter board
3 mm
.

Figure 4-21. Inverter Board Removal

To remove the inverter board, follow these steps:

1. Remove the front bezel.
See “Front Bezel” found earlier in this section.
2. Remove the LCD panel.
See the previous subsection, “LCD Panel.”
3. Disconnect the power/suspend indicator connector.
4. Remove inverter board screws H15 and H16.
5. Remove the inverter board from the back bezel.

Microphone
The microphone cannot be removed separately; it is part of the inverter board.

4-26 Dell Latitude LM Systems Service Manual

LCD Assembly Latches

spring (2)
latch (2)

back bezel

Figure 4-22. LCD Assembly Latches Removal

To remove the LCD assembly latches, follow these steps:

1. Remove the front bezel.
See “Front Bezel” found earlier in this section.
2. Place the back bezel down on a work surface.
3. Use a scribe to pry the latches from the back bezel.
Be careful not to lose the small spring that is part of each latch.

Removing and Replacing Parts 4-27

 Power/Suspend Indicator
power/suspend
indicator
back bezel

power/suspend
indicator connector
inverter board

Figure 4-23. Power/Suspend Indicator Removal

To remove the power/suspend indicator, follow these steps:

1. Remove the front bezel.
See “Front Bezel” found earlier in this section.
2. Remove the LCD panel.
See “LCD Panel” found earlier in this section.
3. Remove the power/suspend indicator.
Disconnect the power status connector from the inverter board. Lift the indi-
cator out of the recess in the top of the back bezel.

4-28 Dell Latitude LM Systems Service Manual

Back Bezel

back bezel

Figure 4-24. Back Bezel Removal

To remove the back bezel, follow these steps:

1. Remove the front bezel.
See “Front Bezel” found earlier in this section.
2. Remove the LCD panel.
See “LCD Panel” found earlier in this section.
NOTE: Be careful when removing any part of the LCD flex cable.
3. Remove the inverter board.
See “Inverter Board” found earlier in this section.
4. Remove the latches.
See “LCD Assembly Latches” found earlier in this section.
5. Remove the power/suspend indicator.
See the previous subsection, “Power/Suspend Indicator.”

Removing and Replacing Parts 4-29

 Keyboard
This section provides the removal procedure for the keyboard. Also, it includes
the removal procedure for the heat sink.

screw S1
covers (2)

S2
keyboard
cable

S3
S4

heat sink

main
board

(screws S1 and S2
are 3 mm)

3 mm

(screws S3 and S4
are 5.5 mm)

5.5 mm

Figure 4-25. Keyboard Removal

To remove the keyboard, follow these steps:

1. Open the computer.
2. Remove the keyboard screw covers.
3. Remove keyboard screws S1 and S2.
Lay the keyboard back against the LCD assembly or a prop to avoid detach-
ing the keyboard cable.

4-30 Dell Latitude LM Systems Service Manual

4. Remove heat sink screws S3 and S4.
Lift off the heat sink.

CAUTION: Lift away the heat sink gently. Rough handling could
damage the thermal pad on the bottom of the heat sink.

5. Disconnect the keyboard cable from the main board.

Use a small flat-blade screwdriver to release the ZIF connector securing the
keyboard cable.

CAUTION: Lift away the cable only after the ZIF connector is
opened (see “ZIF Connectors” found earlier in this chapter). Pulling
the cable from the connector damages the conductive coating on the
end of the cable.

6. Remove the keyboard from the computer.

Removing and Replacing Parts 4-31

 Top Assembly
The top assembly consists of the plastic palm rest and its related components.
The subsections that follow provide removal and replacement procedures for
the components of the top assembly.

keyboard

Production Note!!!

hinge cover (2)

display close
button
top assembly
SD1

SD2

touch pad
connector
(screws SD1 and
SD2 are 5 mm)
SD3 hook
main board
SD4

5 mm

(screws SD3 and

SD4 are 3 mm)

3 mm
bottom
assembly

Figure 4-26. Top Assembly Removal

4-32 Dell Latitude LM Systems Service Manual

To remove the top assembly, follow these steps:
1. Remove the LCD panel.
See “LCD Panel” found earlier in this chapter.
2. Remove the keyboard.
See the previous section, “Keyboard.”
3. Remove side screws SD1 and SD2.
4. Disconnect the touch pad connector.
Use a small flat-blade screwdriver to release the connector from the main
board.
5. Separate the top assembly from the bottom assembly.
Insert your fingertips or a scribe in the crevice between the top assembly
and the bottom assembly, and lift up on the top assembly to release the hid-
den tabs spaced around the sides, front, and back.
When replacing the top assembly, orient the assembly in its original position
on the bottom assembly and press firmly near each tab until the hidden tabs
snap into place.
6. Disconnect the status-display board connector.
Use a small flat-blade screwdriver to release the connector from the main
board. Release the wire bundle from the hook on the I/O bracket.
7. Remove the power supply board.
8. Disconnect the LCD flex-cable connector on the main board.
Remove flex-cable screws SD3 and SD4. There is a ground wire attached to
screw SD4.

CAUTION: Do not attempt to remove the LCD flex cable from the
top assembly. The two connectors on the cable will not pass through
the slot on the back of the top assembly.

9. Remove the top assembly from the computer.

Removing and Replacing Parts 4-33

 Speakers

speaker (2)

top
assembly
plastic housing (2)

S22 (screws S22 and S23

(screws S5 and S6 S5
are 6 mm)
are 3 mm)

speaker status display S6 6 mm

3 mm
connector board S23

Figure 4-27. Speakers Removal

To remove the speakers, follow these steps:

1. Remove the top assembly.
See the previous section, “Top Assembly.”
2. Remove speaker screws S5, S6, S22, and S23.
Remove the plastic housing holding the speakers.
3. Disconnect the speaker connectors from both ends of the status display
board.
4. Remove the pieces of plastic tape holding the connector wires to the top
assembly.
5. Remove the speakers from the top assembly.

4-34 Dell Latitude LM Systems Service Manual

Status Display Board

top assembly

infrared
device
connector
speaker
connector (2)
S7 status-
(screws S7–S9 display
are 6 mm) S8 board
S9 connector

status display
board
6 mm

Figure 4-28. Status Display Board Removal

To remove the status display board, follow these steps:

1. Remove the top assembly.
See “Top Assembly” found earlier in this section.
2. Remove status-display board screws S7, S8, and S9.
3. Disconnect the two speaker connectors and the infrared device connec-
tor from the status display board.
4. Disconnect the status display board connector from the main board.
The connector wire assembly is held in place by a metal hook located on the
I/O bracket.
5. Remove the status display board from the top assembly.

Removing and Replacing Parts 4-35

 I/R Device

recess

top
assembly I/R lens

I/R connector

Figure 4-29. I/R Device Removal

To remove the infrared (I/R) device, follow these steps:

1. Remove the top assembly.
See “Top Assembly” found earlier in this section.
2. Disconnect the I/R device connector from the status display board.
3. Dislodge the I/R device from the recess on the top assembly.
Thread the I/R connector and wires through the opening on the top
assembly.
4. Remove the I/R device from the top assembly.

4-36 Dell Latitude LM Systems Service Manual

Power Button

power button

spring

Figure 4-30. Power Button Removal

To remove the power button, follow these steps:

1. Remove the top assembly.
See “Top Assembly” found earlier in this section.
2. Remove the status display board.
See “Status Display Board” found earlier in this section.
3. Remove power button.
There are four plastic retainers that hold the power button and spring in
place.
4. Remove the power button and spring from the top assembly.

Removing and Replacing Parts 4-37

 Touch Pad

button (2)

top
assembly

touch pad

touch pad
bracket
touch-pad
cable connector

S14 S15
flex cable

(screws S11–
S15 are 3 mm)
S11 touch-pad
S12 button board
S13

3 mm

Figure 4-31. Touch Pad Removal

To remove the touch pad, follow these steps:

1. Remove the top assembly and turn it over.
See “Top Assembly” found earlier in this section.
2. Remove touch pad screws S11, S12, and S13.
Place the touch-pad button board to one side. The board has a flex cable that
attaches to the touch pad.
3. Remove the touch pad buttons.
Press down on the touch-pad button projections, and pull the touch pad but-
ton out of the recess on the front of the top assembly.
4. Remove touch-pad bracket screws S14 and S15.
Remove the touch pad bracket.
5. Remove the touch pad bracket and touch pad from the top assembly.

4-38 Dell Latitude LM Systems Service Manual

Bottom Assembly
This bottom assembly consists of a plastic base, the main board, and the main
board components. The subsections that follow provide removal and replace-
ment procedures for the components of the bottom assembly.

processor
board

power supply
board
audio board

main board

cache board

options
bay wall

base

Figure 4-32. Bottom Assembly

Removing and Replacing Parts 4-39

 Processor Board

processor
board

processor
board
connector (2)

main board

Figure 4-33. Processor Board Removal

To remove the processor board, follow these steps:

1. Open the cover.
2. Remove the keyboard.
See “Keyboard” found earlier in this chapter.
3. Remove the processor board from the main board.
The processor board is held in place on the main board by two connectors.
Use a chip removal tool to remove the processor board.

4-40 Dell Latitude LM Systems Service Manual

Power Supply Board

power supply
board

main board

Figure 4-34. Power Supply Board Removal

To remove the power supply board, follow these steps:

1. Open the cover.
2. Remove the top assembly.
See “Top Assembly” found earlier in this chapter.
3. Remove the power supply board from the main board.
The power supply board is held in place on the main board by two
connectors.

Removing and Replacing Parts 4-41

 Audio Board

audio board

audio cable

plastic
holder

audio board
connector main board

Figure 4-35. Audio Board Removal

To remove the audio board, follow these steps:

1. Open the cover.
2. Remove the top assembly.
See “Top Assembly” found earlier in this chapter.
3. Remove the cable from the audio board.
4. Remove the audio board from the main board.
The audio board is held in place on the main board by a connector on one
side of the audio board. On the other side of the main board, the audio board
is held in place by a clasp and two projections. The clasp and projections are
on a plastic holder. Lift out the plastic holder.

4-42 Dell Latitude LM Systems Service Manual

Main Board
I/O panel
cover
S17 S8

ST7
ST6
ST9 ST5
ST4
ST3
ST2
S18 ST1
S19
S16

S20

I/O panel
bracket

main board

(screw S18 (screw ST9 (screws ST1–ST6

is 8 mm) is 4 mm) are 6.5 mm)

6 mm 4 mm 6.5 mm
(screws S19– (screws S16 and (screws ST7 and
S20 are 5 mm) S17 are 4 mm) ST8 are 4.5 mm)

5 mm 4 mm 4.5 mm

Figure 4-36. Main Board Removal

To remove the main board, follow these steps:

1. Open the cover.
2. Remove the top assembly.
See “Top Assembly” found earlier in this chapter.
3. Remove the power supply board.
See “Power Supply Board” found earlier in this section.
4. Remove the audio card.
See the previous subsection, “Audio Board.”
5. Remove the black mylar cover on the PC Card cage.

Removing and Replacing Parts 4-43

 6. Turn the computer around, open the I/O panel cover, and remove
standoff nuts ST1, ST2, ST3, ST4, ST5, ST6, ST7, and ST8.
Use a 3/16 nut driver to remove standoff nuts ST1 through ST6 and a 7/32 nut
driver for ST7 and ST8.
7. Remove cover alignment screws S16 and S17.
8. Remove main board screws S18, S19, S20, and ST9.
S18 has a corner brace that must be removed. ST9 is a standoff screw and
requires a 5/32 nut driver.
9. Bend the options bay wall (see Figure 4-32).
Press gently on the ends of the wall just enough to free the option bay con-
nectors on the main board. Be careful not to bend the wall in the middle.
When reinstalling the main board, bend the wall back to the vertical
position.
10. Remove the main board.
Lift the end of the board nearest the front of the computer, and pull the
board up and out of the computer.

4-44 Dell Latitude LM Systems Service Manual

Cache Board

main board

audio board

cache board

Figure 4-37. Cache Board Removal

To remove the cache board, follow these steps:

1. Open the cover.
2. Remove the main board.
See the previous subsection, “Main Board.”
3. Turn the main board over.
4. Remove the cache board from the main board.
The cache board is held in place on the bottom of the main board by two
connectors.

Removing and Replacing Parts 4-45

4-46 Dell Latitude LM Systems Service Manual
Index

A C
AC adapter connector, 1-2 cache board removal, 4-45
AC Power indicator, 1-4 Caps Lock indicator, 1-3
audio board removal, 4-42 CD-ROM disassembly, 4-21
CD-ROM/Hard-Disk Drive indicator, 1-3
computer
B features, 1-1
illustrated, 1-2
back bezel power conservation modes, 1-6
illustrated, 4-29 technical specifications, 1-8
removal, 4-29 computer power, 1-6
battery
main, removal, 4-3
optional, removal, 4-4
Battery Activity indicator, 1-4 D
battery charge gauge, 1-5 Dell diagnostics, 3-6
Battery Status indicator, 1-4 dimming the display, 1-6
beep codes diskette drive bay, 1-2
during boot routine, 3-1
diskette drive disassembly, 4-20
list of, 3-2
board assembly diskette drive removal, 4-4
illustrated, 4-43 diskette-based diagnostics, 3-6
removal, 4-43
display close button, 1-2
boot routine
observing when troubleshooting, 2-3
bottom assembly, 4-39

Index 1
 E I
eliminating resource conflicts, 2-5 I/O panel, 1-2
error messages, 3-3, 3-6 infrared device removal, 4-36
ESD, 4-3 infrared port, 1-2
expansion connector, 1-2 initial procedures
beep codes, 3-1
exploded view
system error messages, 3-3
bottom assembly, 4-10 troubleshooting, 2-1
computer, 4-7
LCD assembly, 4-8 initialization
top assembly, 4-9 error messages, 3-6
external video connector, 1-2 Internal Diskette-Drive Access indicator,
1-4

interrupt assignments
list of, 1-7
F
inverter board removal, 4-26
factory repair parts and assemblies
list of, 4-11
field-replaceable parts and assemblies, 4-1,
4-7 K
front bezel removal, 4-24 keyboard
location, 1-2
removal, 4-30
keyboard/keypad/mouse connector, 1-2
G
getting help, 2-5
L
LCD assembly, 1-2
H latch, 1-2
removal, 4-23
hard-disk drive
location, 1-2 LCD assembly latches removal, 4-27
removal, 4-19 LCD panel removal, 4-25
headphones/speakers connector, 1-2
heat sink, 4-31
help, 2-5

2 Index Template
M POST beep codes
about, 3-1
main battery list of, 3-2
location, 4-3 power
removal, 4-3 computer, 1-6
main-battery compartment, 1-2 power button
memory location, 1-2
maximum configuration, 1-1 removal, 4-37
system memory, 1-1 power conservation, 1-6
memory module power status indicator, 1-2
capacities supported, 1-1
removal, 4-22 power status indicator removal, 4-28
microphone, 1-2, 4-26 power supply board removal, 4-41
microphone jack, 1-2 precautionary measures, 4-3
microprocessor, 1-1 processor board removal, 4-40

N R
naming conventions, 4-17 removal and replacement procedures
field-replaceable parts and assemblies,
Num Lock indicator, 1-3 4-1
precautionary measures, 4-3
recommended tools, 4-1
resource conflicts
O eliminating, 2-5
options bay, 1-2

S
P screws
identification and tightening, 4-2
Pad Lock indicator, 1-3
Scroll Lock indicator, 1-3
parallel port connector, 1-2
secondary battery removal, 4-4
password
about, 1-5 serial port connector, 1-2
changing, 4-18
service tag number, 1-2
PC Card
speaker removal, 4-34
door, 1-2
indicator, 1-4 specifications
removal, 4-5 technical, 1-8
standby mode, 1-6

Index 3
 status display board removal, 4-35 troubleshooting
boot routine, 2-3
status display panel
initial procedures, 2-1
about, 1-3 initial user contact, 2-1
location, 1-2 POST beep codes, 3-1
subsystems running the Dell diagnostics, 3-6
testing, 3-6 system error messages, 3-3
visual inspection, 2-1
suspend mode, 1-6
turning off the hard-disk drive, 1-6
Suspend Mode indicator, 1-3
suspend-to-disk mode, 1-6
system error messages
about, 3-3
U
Dell diagnostics, 3-6 user contact
list of, 3-3 initial, 2-1
system power, 1-6

V
T visual inspection, 2-1
technical specifications, 1-8
tools recommended
field replaceable parts and assemblies,
4-1 Z
top assembly removal, 4-32 ZIF connectors
touch pad disconnecting, 4-6
reconnecting, 4-6
location, 1-2
removal, 4-38
touch pad buttons, 1-2

4 Index Template