Datasheet

Intel® Dialogic®
VFX/41JCT-LS Four-Port
Analog Converged
Communications Board
The Intel® Dialogic® VFX/41JCT-LS is a
four-port analog converged communi-
cations board used for developing
global enterprise applications
including unified messaging,
interactive voice response (IVR), and
contact centers.

Features and Benefits

Supports continuous speech processing, a flexible speech processing technology that couples with
efficient drivers to offload crucial real-time signal processing in speech-enabled applications to onboard
DSPs. This reduces system latency, increases recognition accuracy, and improves overall system
Intel in response time for high-density speech solutions.
Communications
With a variety of international approvals, the board expands an application’s ability to serve several
global market segments at no extra cost.

CT Bus connector increases the board’s capacity to interoperate with other CT Bus/SCbus compatible
boards.

Universal PCI edge-connector provides compatibility with 3.3 V and 5.0 V bus signals enabling
deployment in a wide variety of PCI chassis from popular manufacturers.

Configure multiple boards in a single chassis (PCI bus or mixed PCI/ISA bus) for easy and cost-effective
system expansion up to 32 analog ports.

Intel® Dialogic® firmware, downloadable signal and call processing firmware, provides field-proven
performance based on over four million installed ports with access to future feature enhancements.

PerfectDigit DTMF (touchtone) provides reliable detection during voice playback — lets callers type
ahead through menus.

A-law or µ-law voice coding at dynamically selectable data rates, 24 Kb/s to 64 Kb/s, selectable on a
channel-by- channel basis for optimal tradeoff between disk storage and voice quality.

International Caller ID capability via on-hook audio path. Supports Bellcore CLASS*, UK CLI, Japanese
Caller ID, and other international protocols.

Intel® NetMerge™ Converged Communications Server Software

support facilitates multi-application development.

Patented outbound call progress analysis quickly and accurately

monitors outgoing call status.

Software development kits (SDKs) for Windows NT*, Windows* 2000,

and Linux* operating systems shorten the development cycle for
faster time to market.

Optional onboard global dial pulse detection (global DPD) feature

enables callers with non-touchtone phones to access applications
without additional pulse-to-tone conversion equipment.
Datasheet Intel® Dialogic® VFX/41JCT-LS Four-Port Analog Converged Communications Board

The VFX/41JCT-LS supports voice, enhanced fax, and coding algorithms (such as GSM and G.726) are
software-based speech recognition processing in a sin- available for use in applications that support the
gle PCI slot, providing four analog telephone interface Voice Profile for Internet Mail (VPIM) standard.
circuits for direct connection to analog loop start lines.
Spring Ware firmware also provides reliable DTMF
The VFX/41JCT-LS board is ideal for developers detection, DTMF cut-through, and talk off/play off
building enterprise unified messaging and interactive suppression over a wide variety of telephone line
voice/fax response (IVR) applications for the global conditions.
market segment. It provides four telephone line
The Intel® Dialogic® global dial pulse detection
interface circuits for direct connection to analog loop
(global DPD) algorithm, available as a software option
start lines. Its dual-processor architecture, consisting of
for the VFX/41JCT-LS board, lets you use the board in
a digital signal processor (DSP) and a general-purpose
countries that have limited touchtone telephone service.
microprocessor, handles all telephony signaling and
The global DPD product can be optimized on a |
performs DTMF (touchtone) and audio/voice and fax
country-by-country basis to provide superior dial pulse
signal processing tasks.
detection.
Part of the Intel® Dialogic® PCI product family, the
With all these advanced features in a half-size PCI
VFX/41JCT-LS board conforms to the H.100 CT Bus
board footprint, the VFX/41JCT-LS board is ideal for
standard. The open architecture lets developers build
client or small server system development. The board
converged communications solutions using products
offers enhanced DSP power and memory capacity that
from multiple vendors. And since multiple
provide a base level of performance for today’s
VFX/41JCT-LS boards can be installed in a single PC
requirements as well as the head room for future
chassis, developers can build systems scaling up
application expansion via software-based technologies.
to 32 ports.
The VFX/41JCT-LS board features onboard DSP-based
Downloaded Spring Ware firmware algorithms,
fax, a rich set of fax features that lets developers add
executed by the onboard DSP, provide variable voice
fax functionality to their communications applications.
coding at 24 and 32 Kb/s Adaptive Differential Pulse
Code Modulation (ADPCM), and 48 and 64 Kb/s µ-law Intel voice and fax products offer a rich set of advanced
or A-law Pulse Code Modulation (PCM). Sampling rates features, including state-of-the-art DSP technology and
and coding methods are selectable on a channel-by- signal processing algorithms, for building the core of
channel basis. Applications may dynamically switch any converged communications system. With industry-
sampling rate and coding method to optimize data standard PCI bus expansion boards developers can
storage or voice quality as the need arises. Additional easily and cost effectively integrate Intel® Dialogic®

Fax Features
Supports API-selectable MH, MR, or MMR image compression for send and receive.

MMR image coding option now available; if selected, ECM (per ITU-T T.6) shall be used to detect, replace, and report defective
scan lines on both fax send and receive operations.

Supports TIFF/F files for fax send and receive operations.

Supports sending of 7-bit ASCII text files via a host-based ASCII to TIFF/F fax conversion library function.

Supports scaling of documents to three different widths.

Applications

■ Voice mail/messaging ■ Unified messaging

■ Interactive voice/fax response ■ Online data entry/query
■ Contact center ■ Fax mail
■ Audiotex ■ Integrated voice mail and fax mail
■ Operator services ■ Single call fax-on-demand
■ Dictation ■ Enhanced messaging
■ Auto dialers

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 Intel® Dialogic® VFX/41JCT-LS Four-Port Analog Converged Communications Board Datasheet

CT Bus/SCbus

Telephone VFX/41JCT-LS
Network 4
Voice
(analog loop
start lines)

Other CT Bus/SCbus
Products

PC
Figure 1: VFX/41JCT-LS Typical Configuration

MSI/SC

VFX/41JCT-LS
Network Voice ISA

PCI

Bridge
Figure 2: Mixed PCI/ISA Configuration Example

voice and fax products into exactly the type of system The VFX/41JCT-LS board can operate within a mixed
they require, with superior performance. chassis containing Intel PCI and ISA products. The
forward-looking design of the board conforms to the

Configurations new H.100 CT Bus to enable connection to next-

generation CT Bus products. The VFX/41JCT-LS board
Use the VFX/41JCT-LS board to build sophisticated
can also connect to existing SCbus products through
computer telephony (CT) systems with capabilities like
the use of an optional CT Bus/SCbus adapter. The
speech recognition, facsimile, and text-to-speech
adapter provides both SCbus and H.100 physical
(TTS). The VFX/41JCT-LS board shares a common
connectors required to link the board to current
hardware and firmware architecture with other Intel
SCbus products.
boards based on the CT Bus and SCbus standards for
maximum flexibility and scalability. Add features or Software Support
grow the system while protecting your investment in Intel® Dialogic® System Release (SR) software and
hardware and application code. Easily port Software Development Kit (SDK) for Windows NT* and
applications to lower- or higher-line-density platforms Windows* 2000 and the SR software and SDK for
with minimal modifications. Linux* operating systems support the VFX/41JCT-LS
The VFX/41JCT-LS board installs in any PCI-based PC board. These packages contain a set of tools for
or server (PCI bus or mixed PCI/ISA) and compatible developing complex multi-channel applications.
computers (Intel386™, Intel486™, or Pentium® Applications developed on one platform can be easily
processor-based PC platforms). The VFX/41JCT-LS ported to the other. A C++ language-based
board provides everything required for building inte- library/application programming interface (API) lets
grated voice and fax solutions scalable from four ports users develop a wide variety of applications. The same
to 32 ports. The maximum number of lines that can be commands can be used to dial and receive voice and
supported is dependent on the application, the amount fax calls. The application can then play or record voice
of disk I/O required, and the host computer CPU and files, or send or receive fax files in the same session,
power supply. providing the utmost application flexibility. An API with

3
Datasheet Intel® Dialogic® VFX/41JCT-LS Four-Port Analog Converged Communications Board

Loop Start
Interface
C Quad T
T Codec 1
Time Slot Switching Matrix
B Loop Start E
U Interface 1
S
I
CT612 Local Local N
Interface Interface T
E
Loop Start R
Interface F
CT Bus Interface A
C
E
Loop Start S
Interface
Motorola High
56303 Speed
DSP SRAM Loop Start
Interfaces
Voice Processing

Code/ 80186 EN4

Data Control Shared Control
RAM Processor RAM ASIC

EN4 Control ASIC

Control

PCI ASIC

Host Bus
Interface

PCI Host Bus

Functional Block Diagram

logical addressing resource management eliminates faster system response time, reduces host PC
the need to keep track of physical resource addresses processing demands, processes DTMF and telephony
such as time slots and board numbers. signaling, and frees the DSP to perform signal
processing on the incoming call.
Functional Description Each of four analog loop start telephone line interfaces
The VFX/41JCT-LS board uses a dual-processor archi- on the VFX/41JCT-LS board receives analog voice, fax,
tecture that combines the signal processing capabili- and telephony signaling information from the telephone
ties of a DSP with the decision-making and data move- network (see block diagram). Each telephone line
ment functionality of a general-purpose 80186 control interface uses reliable, solid-state hook switches (no
microprocessor. This dual-processor approach off- mechanical contacts) and FCC-part 68 class B ring
loads many low-level decision-making tasks from the detection circuitry. This FCC-approved ring detector is
host computer and thus enables easier development of less susceptible to spurious rings created by random
more powerful applications. This architecture handles voltage fluctuations on the network. Each interface also
real-time events, manages data flow to the host PC for incorporates circuitry that protects against high-voltage

4
 Intel® Dialogic® VFX/41JCT-LS Four-Port Analog Converged Communications Board Datasheet

spikes and adverse network conditions and lets the most difficult telephony environments.
applications go off-hook any time during ring cadence
When recording speech, the DSP can use different
without damaging the board.
digitizing rates from 24 to 64 Kb/s as selected by the
Inbound telephony signaling (ring detection, application for the best speech quality and most
loop-current detection, and Caller ID information) and efficient storage. The digitizing rate is selected on a
fax signals are detected by the line interface and channel-by-channel basis and can be changed each
routed via a control bus to the control processor. The time a record or play function is initiated. The DSP
control processor responds to these signals, informs processed speech is transmitted via the control
the application of telephony signaling status, and processor to the host PC for disk storage. When
instructs the line interface to transmit outbound replaying a stored file, the processor retrieves the voice
signaling (on-hook/off-hook) to the telephone network. information from the host PC and passes it to the DSP,
which converts the file into digitized voice. The DSP
The audio voice (and the fax) signal from the network is
sends digitized voice and appropriate signaling
bandpass filtered and conditioned by the line interface
responses to the CODEC to be converted into analog
and then applied to a codec (COder/DECoder) circuit.
format for transmission to the telephone network.
The codec filters, samples, and digitizes the inbound
analog audio/fax signal and passes this signal to a Signaling data (on-/off-hook, ringing, Caller ID, etc.) is
Motorola* 56303 DSP. passed to the onboard control processor and
transmitted to the application via a dual-port shared
Based on Spring Ware firmware loaded in DSP RAM,
RAM and the host PCI bus.
the DSP performs the following signal analysis and
operations on this incoming data: When using the VFX/41JCT-LS board and the CT Bus,
■ Automatic gain control (AGC) to compensate for digital voice and signaling information from a network
variations in the level of the incoming audio signal board or other resource enter the board via the H.100
■ Applies an ADPCM or PCM algorithm to compress connector and CT Bus interface. A CT612 chip
the digitized voice and save disk storage space manages these signals and acts as the traffic
■ Detects the presence of tones — DTMF, MF, or an coordinator and matrix switch to buffer the high-speed
application-defined single or dual tone digital data from the bus until the data for each channel
can be transmitted to the DSP.
■ Silence detection to determine whether the line is
quiet and the caller is not responding The CT612 chip transmits several lower speed data
streams over the CT Bus high-speed channel. The bus
For outbound data, the DSP performs the following
configuration is set when the firmware is downloaded
operations:
at system initialization. This chip incorporates matrix
■ Expands stored, compressed audio data for play-
switching capabilities. Under control of the onboard
back
control processor, the CT612 chip can connect any call
■ Adjusts the volume and rate of speed of playback
being processed to any of the four analog lines or to
upon application or user request
any of the 4096 CT Bus time slots. This enables the
■ Generates tones — DTMF, MF, or any application- application to switch calls to or from other resources,
defined general-purpose tone such as facsimile or speech recognition, as they are
The dual-processor combination also performs the needed, or to reroute calls.
following outbound dialing and call progress monitoring The onboard control processor controls all operations
■ Transmits an off-hook signal to the telephone network
of the VFX/41JCT-LS board via a local bus and inter-
■ Dials out (places an outbound call) prets and executes commands from the host PC. The
■ Monitors and reports results: line busy or congested; processor handles real-time events, manages data flow
operator intercept; ring, no answer; or if the call is to the host PC to provide faster system response time,
answered, whether answered by a person, an reduces PC host processing demands, processes
answering machine, a facsimile machine or a modem DTMF and telephony signaling before passing them to
The VFX/41JCT-LS board also supports optional Global the application, and frees the DSP to perform signal
DPD software that recognizes dial pulse digits even in processing.

5
Datasheet Intel® Dialogic® VFX/41JCT-LS Four-Port Analog Converged Communications Board

Communications between a processor and the host PC firmware gives the board all of its intelligence and
is via the Shared RAM that acts as an input/output enables easy feature enhancement and upgrades.
buffer and thus increases the efficiency of disk file
With the rotary switch on the VFX/41JCT-LS board set
transfers. This RAM interfaces to the host PC via the
to 0, the board is Plug and Play enabled. Configuration
PCI bus. All operations are interrupt-driven to meet the
is handled exclusively by software. Alternatively, devel-
demands of real-time systems. When the system is ini-
opers can set the rotary switch to another value to
tialized, Spring Ware firmware is downloaded from the
manually control board location for ease of cabling or
host PC to the onboard code/data RAM and DSP RAM
backwards compatibility with Intel board locator tech-
to control all board operations. This downloadable
nology (BLT) installation.
Technical Specifications**
Number of ports 4
Max. boards/system 8
Analog network interface Onboard loop-start interface circuits
Control processor 80C186 @ 34.8 MHz
Digital signal processor Motorola* DSP56303 @100 MHz, with 128Kx24 private
SRAM

Host Interface
Bus compatibility PCI (complies with PCISIG Bus Specification, Rev. 2.1)
Bus speed 33 MHz maximum
Bus mode Target mode operation only
Shared memory 32 KB page
I/O ports None

Telephone Interface
Trunk type Loop start
Loop current range 20 mA to 120 mA
Impedance 600 Ohm nominal
Ring detection 15 Vrms min., 13 Hz to 68 Hz, (configurable by parameter†)
Echo return loss Configurable by software parameter
Crosstalk coupling Less than -70 dB at 1 KHz channel to channel
Receive signal/noise ratio 70 dB referenced to -15 dBm
Frequency response 200 Hz to 3400 Hz ±3 dB (transmit and receive)
Connectors Four RJ-11 type

Environmental Requirements
+5 VDC 750 mA max.
+12 VDC 200 mA max.
–12 VDC 100 mA max.
Operating temperature 0°C to +50°C
Storage temperature –20°C to +70°C
Humidity 8% to 80% non-condensing
Form factor Universal slot (5 V or 3.3 V) PCI long card, 12.3 in. long
(without edge retainer) or 13.3 in. long (with edge retainer),
0.79 in. wide (total envelope), 3.87 in. high (excluding edge
connector)

Safety and EMI Certifications

United States FCC Part 15 class A; FCC Part 68 EBZUSA-75385-VM-T
UL: E96804 UL1950
Canada DOC: 885-5542A
For specific country approval designation, see the Intel
Communications Systems Products Global Product
Approvals listing on the Intel Web site or contact your Intel
technical sales representative
Estimated MTBF 274,000 hours per Bellcore* Method I
Warranty Intel® Telecom Products Warranty Information at
http://www.intel.com/network/csp/products/3144web.htm

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 Intel® Dialogic® VFX/41JCT-LS Four-Port Analog Converged Communications Board Datasheet

Spring Ware Firmware Technical Specifications**

Facsimile
Fax compatibility ITU-T T.4 (Group III), T.30
ETSI NET/30 compliant
Data rate Transmission: 14,400 b/s (v.17) (max)
Variable speed selection Automatic step-down to 12,000 b/s, 9600 b/s, and lower
Reception: 9,600 b/s
Transmit data modes API-selectable Modified Huffman (MH)
Modified Read (MR)
Modified Modified Read (MMR) with Error Correction Mode (ECM)
Receive data modes API-selectable MH, MR, and MMR with ECM
File data formats Tagged Image File Format (TIFF) for transmit/receive MH, MMR, and ASCII
text transmit
ASCII-to-fax conversion Performed on the host CPU rather than in the Intel firmware. Supports
multiple fonts and language character sets, including all Windows fonts.
Error correction Detection, reporting, and correction of faulty scan lines
Image widths 1728 pixels
2048 pixels
2432 pixels
Image scaling Automatic horizontal and vertical scaling among any of the three
supported widths
Polling modes Normal and turnaround
Image resolution Normal (203 pels/in. × 98 lines/in.)
Fine (203 pels/in. × 196 lines/in.)
Fill minimization Automatic fill bit insertion and stripping

Audio Signal
Receive range -50 dBm to -13 dBm (nominal), for average speech signals‡ configurable
by parameter†
Automatic gain control Application can enable/disable. Above –18 dBm results in full-scale
recording, configurable by parameter.†
Silence detection –38 dBm nominal, software adjustable†
Transmit level (weighted average) –9 dBm nominal, configurable by parameter†
Transmit volume control 40 dB adjustment range, with application-definable increments

Frequency Response
24 Kb/s 300 Hz to 2600 Hz ±3 dB
32 Kb/s 300 Hz to 3400 Hz ±3 dB
48 Kb/s 300 Hz to 2600 Hz ±3 dB
64 Kb/s 300 Hz to 3400 Hz ±3 dB

Audio Digitizing
13 Kb/s GSM @ 8 kHz sampling
24 Kb/s ADPCM @ 6 kHz sampling
32 Kb/s ADPCM @ 8 kHz sampling
32 Kb/s G.726 @ 8 kHz sampling
48 Kb/s µ-law PCM @ 6 kHz sampling
64 Kb/s µ-law PCM @ 8 kHz sampling
Digitization selection Selectable by application on function call-by-call basis
Playback speed control Pitch controlled
Available for 24 and 32 Kb/s data rates
Adjustment range: ±50%
Adjustable through application or programmable DTMF control

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Datasheet Intel® Dialogic® VFX/41JCT-LS Four-Port Analog Converged Communications Board

Spring Ware Firmware Technical Specifications** (cont.)

DTMF Tone Detection

DTMF digits 0 to 9, *, #, A, B, C, D per Bellcore LSSGR Sec 6
Dynamic range -45 dBm to +3 dBm per tone, configurable by parameter†
Minimum tone duration 40 ms, can be increased with software configuration
Interdigit timing Detects like digits with a 40 ms interdigit delay
Detects different digits with a 0 ms interdigit delay
Acceptable twist 10 dB
Signal/noise ratio 10 dB (referenced to lowest amplitude tone)
Noise tolerance Meets Bellcore LSSGR Sec 6 and EIA 464 requirements for Gaussian,
impulse, and power line noise tolerance
Cut-through Detects down to -36 dBm per tone into 600 Ohm load impedance
Talk off Detects less than 20 digits while monitoring Bellcore TR-TSY-000763
standard speech tapes (LSSGR requirements specify detecting no more
than 470 total digits). Detects 0 digits while monitoring MITEL speech tape
#CM 7291.

Global Tone Detection

Tone type Programmable for single or dual
Max. number of tones Application-dependent
Frequency range Programmable within 300 Hz to 3500 Hz
Max. frequency deviation Programmable in 5 Hz increments
Frequency resolution ±5 Hz. Separation of dual frequency tones is limited to 62.5 Hz at a
signal-to-noise ratio of 20 dB.
Timing Programmable cadence qualifier, in 10 ms increments
Dynamic range (T-1) Programmable, default set at –36 dBm0 to –0 dBm0 (single tone),
–3 dBm0 (dual tone)
(E-1) Programmable, default set at –39 dBm0 to +0 dBm0 per tone

Global Tone Generation

Tone type Generate single or dual tones
Frequency range Programmable within 200 Hz to 4000 Hz
Frequency resolution 1 Hz
Duration 10 ms increments
Amplitude -43 dBm to -3 dBm per tone, programmable

MF Signaling
MF digits 0 to 9, KP, ST, ST1, ST2, ST3 per Bellcore LSSGR Sec 6, TR-NWT-000506
and CCITT Q.321
Transmit level Complies with Bellcore LSSGR Sec 6, TR-NWT-000506
Signaling mechanism Complies with Bellcore LSSGR Sec 6, TR-NWT-000506
Dynamic range for detection –25 dBm to +3 dBm per tone
Acceptable twist 6 dB
Acceptable freq. variation Less than ±1 Hz

8
 Intel® Dialogic® VFX/41JCT-LS Four-Port Analog Converged Communications Board Datasheet

Spring Ware Firmware Technical Specifications** (cont.)

Call Progress Analysis

Busy tone detection Default setting designed to detect 74 out of 76 unique busy/congestion
tones used in 97 countries as specified by CCITT Rec. E., Suppl. #2.
Default uses both frequency and cadence detection. Application can
select frequency only for faster detection in specific environments.
Ring back detection Default setting designed to detect 83 out of 87 unique ring back tones
used in 96 countries as specified by CCITT Rec. E., Suppl. #2. Uses both
frequency and cadence detection.
Positive voice detection accuracy >98% based on tests on a database of real world calls
Positive voice detection speed Detects voice in as little as 1/10th of a second
Positive answering machine detection 80% to 90% based on application and environment
accuracy
Fax/modem detection Preprogrammed
Intercept detection Detects entire sequence of the North American tri-tone. Other SIT
sequences can be programmed
Dial tone detection before dialing Application enable/disable
Supports up to three different user-definable dial tones
Programmable dial tone drop out debouncing

Tone Dialing
DTMF digits 0 to 9, *, #, A, B, C, D per Bellcore LSSGR Sec 6, TR-NWT-000506
MF digits 0 to 9, KP, ST, ST1, ST2, ST3
Frequency variation Less than ±1 Hz
Rate 10 digits/s, configurable by parameter†
Level –4 dBm0 per tone, nominal, configurable by parameter†

Pulse Dialing
10 digits 0 to 9
Pulsing rate 10 pulses/s, nominal, configurable by parameter†
20 pulses/s for Japan, configurable by parameter†
Break ratio 60% nominal, configurable by parameter†

Analog Display Services Interface (ADSI)

FSK generation per Bellcore TR-NWT-000030. CAS tone generation and DTMF detection per Bellcore
TR-NWT-001273. **All specifications are subject to change without notice.

†
Analog levels: 0 dBm0 corresponds to a level of +3 dBm at tip-ring analog point. Values vary depending on country requirements; contact your account manager.
‡
Average speech mandates +16 dB peaks above average and preserves -13 dB valleys below average.

Hardware System Requirements

■ Intel386™, Intel486™, or Pentium® microprocessor PCI bus or mixed PCI/ISA bus computer
■ Operating system hardware requirements vary according to the number of channels being used
■ System must comply with PCISIG Bus Specification Rev. 2.1 or later

Additional Components
■ Multidrop CT Bus cables (CBLCTB68C3DROP, CBLCTB68C4DROP, CBLCTB68C8DROP, CBLCTB68C12DROP,
CBLCTB68C16DROP)
■ CT Bus/SCbus adapter (CTBUSTOSCBUSADP)
■ SCbus terminator kits (1SCBUS1TERMKIT, 2SCBUS1TERMKIT, 3SCBUS1TERMKIT)

9
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* Other names and brands may be claimed as the property of others.
** All specifications are subject to change without notice.
Intel, Intel Dialogic, Intel386, Intel486, Pentium, and the Intel logo are trademarks or registered trademarks of Intel Corporation or
its subsidiaries in the United States and other countries.
Printed in the USA Copyright © 2002 Intel Corporation All rights reserved. e Printed on recycled paper. 11/02 00-7870-001