Module 2
Module 2
During the Define stage, you put together the information you have created
and gathered during the Empathize stage.
Analyze your observations and synthesize them in order to define the core
problems that you and your team have identified up to this point.
Define the problem as a problem statement in a human-centred manner.
The Define stage will help the designers in your team gather great ideas to
establish features, functions, and any other elements that will allow them to
solve the problems.
Allow users to resolve issues themselves with the minimum of difficulty.
In the Define stage you will start to progress to the third stage, Ideate, by
asking questions which can help you look for ideas for solutions.
Ideate-Challenge Assumptions and Create
Ideas
Ideate
During the third stage of the Design Thinking process, designers are ready to
start generating ideas.
You’ve grown to understand your users and their needs in the Empathize
stage, and you’ve analyzed and synthesized your observations in the Define
stage, and ended up with a human-centered problem statement.
The solid background of knowledge from the first two phases means you can
start to “think outside the box”, look for alternative ways to view the
problem and identify innovative solutions to the problem statement you’ve
created.
It is important to get as many ideas or problem solutions as possible at the
beginning of the Ideation phase.
Prototype-Start to Create Solutions
Prototype
This is an experimental phase.
The aim is to identify the best possible solution for each problem found.
The design team will now produce a number of inexpensive, scaled down
versions of the product or specific features found within the product, so they
can investigate the problem solutions generated in the previous stage.
Prototypes may be shared and tested within the team itself, in other
departments, or on a small group of people outside the design team.
The solutions are implemented within the prototypes, and, one by one, they
are investigated and either accepted, improved and re-examined, or rejected
on the basis of the users’ experiences.
By the end of this stage, the design team will have a better idea of the
constraints inherent to the product and the problems that are present, and
have a clearer view of how real users would behave, think, and feel when
interacting with the end product.
Test - Try Your Solutions Out
Test
This is the final stage of the 5 stage-model.
Designers or evaluators rigorously test the complete product using the best
solutions identified during the prototyping phase.
In an iterative process, the results generated during the testing phase are
often used to redefine one or more problems and inform the understanding of
the users, the conditions of use, how people think, behave, and feel, and to
empathize.
Even during this phase, alterations and refinements are made in order to rule
out problem solutions and derive as deep an understanding of the product and
its users as possible.
Divergent and Convergent thinking
Divergent Thinking
‘It generally means the ability to give the “correct” answer to standard
questions that do not require significant creativity, for instance in most tasks
in school and on standardized multiple-choice tests for intelligence.
Convergent thinking is the type of thinking that focuses on coming up with
the single, well-established answer to a problem.
Convergent thinking is used as a tool in creative problem-solving.
judgments.[2]
This contrasts with divergent thinking where judgment is deferred while
looking for and accepting many possible solutions.’
Divergent and Convergent thinking
Design thinking in a team environment