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DSE Resume

This resume summarizes the qualifications and work experience of Venkata Subba Reddy. He has a B.Tech in Mechanical Engineering and worked as a Desktop Support Engineer from August 2022 to February 2024. His responsibilities included troubleshooting hardware and software issues, installing operating systems, and providing customer support.

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venkatreddy7672
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64 views

DSE Resume

This resume summarizes the qualifications and work experience of Venkata Subba Reddy. He has a B.Tech in Mechanical Engineering and worked as a Desktop Support Engineer from August 2022 to February 2024. His responsibilities included troubleshooting hardware and software issues, installing operating systems, and providing customer support.

Uploaded by

venkatreddy7672
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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RESUME

VENKATA SUBBA REDDY


venkatasubbar1998@gmail.com
7090832866

CAREER OBJECTIVE:
To pursue a good job in an organization which offers sample opportunities to
learn new things which helps to increase and also leads to organizational growth.

ACADEMIC QUALIFICATION:

Course Institution Board/ Year of Percenta


University Completio ge
n
B. Tech Sri Venkateswara JNTU 2022 63%
(MECH) Institute of Science & Anantapur
Technology,
Kadapa.

Diploma Global College of State Board 2019 76%


(MECH) Engineering & of Technical
Technology, Kadapa and Training

SSC Zilla Parishad EM High State Board 2016 83%


School, Vellatur.

WORK EXPERIENCE:
Working as a Desktop Support Engineer with “Crestify Solutions Pvt
Ltd” (Client) from August 2022 to 17 February 2024.

ROLES AND RESPONSIBILITIES:


● Configuration of MS outlook and troubleshooting the Issues

● Configuring and troubleshooting the issues in printer and scanner

● Installation of Client Operating Systems

● Assembling and disassembling of Desktops

● Hardware troubleshooting
RESUME

● Troubleshoot the Applications issues.

● Monitoring Ticketing Tool in BMC Remedy

● Configuration of IP Address.

● Troubleshooting of laptops and desktop related issues

● Set up hardware and install and configure software and drivers.

● RJ 45 cable crimping

● Communicate with vendors for providing hardware support.

● Know how to assigning the static IP

● Knowledge on Classes of IP Address

● Installing and configuring all the peripherals, components, and drivers.

● Working with Remote desktop and Remote Assistance

● Solving the Regular Upcoming Hardware Issues.

● Having knowledge on Blue Screen of Death issue

● Knowledge on DHCP and DNS

● Disk Partition

● LAN and WIFI Troubleshooting

● Troubleshooting issues like system slowness, software not responding

● Implement permanent solutions to recurring problems.

● Provide excellent customer service by ensuring a positive and professional


interaction with end-users.
● Follow up with users to ensure that their issues have been resolved to their
satisfaction

PERSONAL DETAILS:
● Father’s Name : K RamaChandra Reddy

● Gender : Male
RESUME

● Date of Birth : 03-06-1998

● Languages Known : English, Telugu and Hindi

DECLARATION:
I do hereby declare that above furnished particulars are true to the best of my
knowledge and belief.

Place: Bangalore
Date: (Venkata Subba Reddy)

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