Vol 7 Skipper
Vol 7 Skipper
Abstract
Engineers in construction and manufacturing are expected to be able to work with and lead diverse,
multidisciplinary teams. Engineering students entering the workforce must be not only technically
competent, but also possess skills in working with other people. These traits are frequently lacking
with newly graduated engineering students due to the highly technical focus of their curriculum.
The opportunity to develop Emotional Intelligence skills is limited. This research proposed that
Civil and Environmental Engineering (CEE) undergraduate students may possess a higher level of
Emotional Intelligence than Electrical and Computer Engineering (ECE) undergraduate students.
The research also proposed that if differences were observed, that causal influences could be
identified. Undergraduate engineering students at The Citadel completed The TalentSmart
Emotional Intelligence Appraisal® along with demographic data and a variety of questions
regarding their undergraduate experience. This research included freshman and senior students in
Civil and Environmental (CEE) and Electrical and Computer Engineering (ECE) at The Citadel.
These surveys suggested that undergraduate engineering students increase their EI score as they
advance from Freshman to Senior year. The surveys also suggest that Electrical and Computer
Engineering (ECE) Majors do not advance in their EI scores from Freshman to Senior year as well
as Civil and Environmental (CEE) majors. A positive connection was established between work
experience and the impact on higher levels of EI. A positive correlation for growth in EI score
was also demonstrated for students who attended high schools with smaller graduating classes.
Based on the results of this research, the paper proposes CEE and ECE faculty place increased
emphasis on encouraging students to pursue summer jobs, internships, and similar extracurricular
programs. Both CEE and ECE faculty should evaluate their curriculum with an eye towards
inculcating learning opportunities for EI into course work. Additionally, faculty and admission
officials should give at least equal consideration to admitting students who graduate from smaller
schools that may offer less college prep courses that may appeal to admissions officials.
Keywords
Leadership, Emotional Intelligence, Undergraduate Students
1
Department of Engineering Leadership & Program Management, The Citadel, Charleston, SC 29409 *Corresponding
Author: E-mail: skipperc1@citadel.edu
2
Department of Psychological Sciences, Texas Tech University, Lubbock, TX 79409 lindsay.greenlee@ttu.edu
3
Lowcountry Graduate Center, College of Charleston, Charleston, SC 29405 finchj@cofc.edu
4
University of California-San Diego, La Jolla, CA 92093 kaitlinmarley@gmail.com
“Engineers no longer manage their daily tasks technical skills alone (Leicht, Macht, Riley &
with plain substance expertise; instead they Messner, 2013).
must be adept at communication,
collaboration, networking, feedback provision Van der Zee, Thijs and Schakel also find high
and reception, teamwork, lifelong learning, EI does not predict academic success. The
and cultural understanding... working life study by these researchers interestingly
skills relevant in today’s work communities” contrasts self-rated surveys of emotional
(Lappalainen, 2009). Desired attributes that intelligence with reporting done by others.
help engineering graduates find jobs include Some research finds that self-reporting may be
“self-management, business and customer inaccurate, and suggest that surveys be
awareness, problem solving, communication supplemented by additional reporting by
and literacy, application of numeracy and knowledgeable others, such as peers and
information technology, all of which are spouses (Van der Zee, Thijs, & Schakel, 2002).
underpinned by a positive attitude” (Lamb, F., Assessment models of EI can be split into
Arlett, C., Dales, R., Ditchfield, B., & “mixed models” and “ability models.” Mixed
Wakeham, 2010). assessment models have been described as
For potential employers of engineers, desired trait-based models and are generally based on
candidates ideally possess a combination of self-report. EI measurement based on ability
academic competence and strong EI skills. A models uses a performance-based response
few studies have tried to find correlations format from which a correct answer can be
between grades and EI. A study published in derived (Bar-on, Reuven, Maree, J.G., and
Engineering Project Organization Journal Elias, 2007).
(Skipper and Brandenburg, 2013) did not find Most common measures of EI use one of the
that higher EI contributed to better GPAs. This following tests: The Mayer-Salovey-Caruso
finding is supported by other research that Emotional Intelligence Test, the Emotional
finds “although the emotional intelligence of Quotient Inventory, the Emotional Intelligence
students was not directly linked to academic Scale, the Emotional Competency Inventory,
success, those with higher levels of emotional the Emotional Judgement Inventory, or Wong
intelligence were more confident that they and Law Emotional Intelligence Scale (Bar-on,
could handle problems and challenges” Reuven, Maree, J.G., & Elias, 2007).
(Thilmany, 2005).
Using a mixed model tool outside of the
One research study reported that Emotional commonly used surveys can be supported by
Intelligence is highly associated with the leading researchers in the field, who propose
extremely important Project Manager that we need to access a wide variety of multi-
competencies of teamwork, managing conflict, dimensional EI assessment instruments that
and transformational leadership (Clarke, are scientifically developed, normed and
2010). validated (Bar-On, R., Maree, J.G., & Elias,
In another study, Leicht, et al. were able to 2007).
measure the impact of emotional intelligence In this study, the Emotional Intelligence
on the classroom performance of Architectural Appraisal® was employed, which was
and Engineering students in an undergraduate approved for use by TalentSmart. The
course, Introduction to Building Industry. The Emotional Intelligence Appraisal was selected
study found that EQ skills helped to create a because scientific data suggests it is an
higher performing team than predicted by accurate and reliable means of assessing
The Engineering Project Organization Journal
©2017 Engineering Project Organization Society
www.epossociety.org
The Engineering Project Organization Journal (August 2017) 7, 1
emotional intelligence (Skipper & value of integrating some soft skills education
Brandenburg, 2013). It also can be favorably into undergraduate engineering programs.
used in comparison with demographic data to
analyze findings. Once a program recognizes the desirability of
cultivating hard and soft skills within the
Other studies using TalentSmart include a engineering student, several models are
large study, a sample size of over thirteen suggested in the literature as effective. Many
thousand, focusing on project managers and EI programs advocate for problem-based learning
(Sunindijo, Hadikusumo, & Ogunlana, 2007). (Butun, Erkin, & Altintas, 2008), (Cain &
Also using TalentSmart is a study attempting Cocco, 2013) as a preferred pedagogical
to correlate EI and academic performance of approach. A 2013 workshop conducted by the
civil engineering students. This study also American Society for Engineering Education
finds a positive correlation between work (ASEE) also encourages integrations of
experience and EI (Zhou, 2010). problem-based learning into engineering
curricula as either course-related work, or as
Lamb, et al. (2010) finds that integration of the course itself. Examples of this include club
soft skills into the curriculum is beneficial to activities, entering competitions (p. 14), design
students. Internship placement also results in projects for industry, case studies, and
measurable positive attitudes and improved internships (p. 6). Dym (2005) finds that
grades (Lamb, F., Arlett, C., Dales, R., Project-based learning integrated into
Ditchfield, B., & Wakeham, 2010). curriculum improves retention, satisfaction,
Research conducted by the American Society diversity and student learning (Dym,
for Engineering Education (ASEE) describes Agogingo, Eris, Frey, & Leifer, 2005).
the ideal employee possessing both deep Service learning as a pedagogical component
knowledge of their field and broad knowledge which also teaches EI and soft skills is an
in other areas as “T-Shaped” (American emerging area strongly advocated for in the
Society for Engineering Education, 2013). The literature. Shelby, Ansari, and Patten (2013)
T-Shaped engineer has the deep technical describe a freshman engineering course
knowledge, skills, and abilities of their module that teaches students the leadership
profession, balanced with the horizontal bar skills that are essential for them to be
that includes good communication, exceptional engineers by placing them in team
persistence, learning capability, high ethical projects servicing real clients (p. 2). Service
standards critical thinking, and other attributes learning projects integrate real-world
desired by business. experiences, tapping into the proven success of
One study demonstrated the strong connection problem-based learning. Shelby et al. find that
between emotional intelligence and leadership student engaged in service learning develop
behaviors of construction leaders (Butler and the three Cs of leadership: “competence,
Chinowsky, 2006). Another study found that compassion, and chronos (time management)”
Project Managers and Engineers (PMEs) with (p. 3). Shelby et al. also find that first year
higher EI scores tended to use more open service projects also increase student interest,
communication and proactive leadership styles learning, performance, and retention.
than PMEs with lower EI scores (Sunindijo, According to the American Society for
Hadikusumo and Ogunlana, 2007). These Engineering Education workshop report, soft
studies are in line with others that indicate the skills should be integrated directly in the core
engineering curriculum and not be taught in a
separate course outside of engineering (2013). between freshman and seniors, we also sought
Additional course work can lead to delayed to examine other factors that may be related to
graduation and students may complain that differences in and increases in EI scores.
there is little integration with their engineering These additionally areas included participation
major (Lohmann et al., 2006). Many of the in high school athletics, participation in Junior
strategies for improving emotional Reserve Officer Training Corps (JROTC), size
intelligence, as proposed by Bradberry and and number of schools attended, and part-time
Greaves, can be interwoven directly into and full-time jobs.
engineering curriculum and has the added
benefit of being measured for improvement This analysis was based on two key
(Bradberry and Greaves, 2009). assumptions: (1) emotional intelligence can be
trained and learned, instead of being totally
Several research studies show potential inherent; and (2) the students involved in this
implications for hiring practices. The research were promised anonymity and
candidate possessing the higher EI plus guaranteed that their survey results would not
excellent academic knowledge, as revealed have any reflection on their current academic
through grades, might ensure a better hire classes, thereby encouraging the students to
(Iannucci, B. and Mirabella, 2013); (Ming answer honestly.
Chia, 2005).
This research included voluntary participation
Research also supports that Emotional from freshman and senior students in Civil and
Intelligence, commonly understood as soft Environmental Engineering (CEE) and
skills, can be taught. A major contributor to the Electrical and Computer Engineering (ECE) at
field of EI, Reuven Bar-On, has collaborated The Citadel. The students were given the
on many articles on teaching EI through assessment during regularly scheduled class
coaching (2007). Research conducted by periods, and there was no requirement of
Jahangard et al. (2012) also finds that EI is a completion nor was completion incentivized.
learnable skill, and posits that training of EI Students who were not in class on the days
components can enhance mental health. surveyed did not participate. The researcher
administering the surveys did not have any of
There is comparatively little research in the the students in his assigned classes, so there
literature that examines the effect of outside was no issue with students being concerned
influences such as work experience, social with attempting to satisfy a current professor.
groups, athletics, etc. on engineering education
and the growth of emotional intelligence. The Engineering students at The Citadel, The
above references indicate a need for more Military College of South Carolina, follow a
study in this area. standard Accreditation Board for Engineering
and Technology (ABET) curriculum. The
Citadel was the first College or University in
Methodology South Carolina to become ABET Accredited,
and meeting those education requirements are
The purpose of the current research was to
taken seriously by the faculty and
examine possible EI score differences between
administration. There also is an expectation
Civil and Environmental Engineering (CEE)
that all students will complete their studies in
students and Electrical and Computer
4 years, and most do so. The only significant
Engineering (ECE) students. In addition to
difference in the academic program from other
comparison of scores between majors, and
colleges is that Citadel Students are also
required to take 4 years of Reserve Officer sample consisted of one hundred and sixty-six
Training Corps (ROTC) classes, as well as students. The majority of the students were
non-credit instruction on leadership male though our sample did include eight
development and ethics. female students. Demographics of students
participating in the survey are reported in
One hundred and ninety-four students Table 1.
completed The TalentSmart Emotional
Intelligence Appraisal®. This appraisal has The small sample size of students must be
consistently been shown to have high noted. In several areas of the analysis we had
reliability (α = 0.79 to α = 0.90; (TalentSmart, relatively small sample sizes, and that
2011), and consistently, we had high reliability prevented the opportunity to have more
with our sample (α = 0.83). Students also findings. These small sample sizes were due
completed a supplementary survey that to the relatively small size of The Citadel
gathered information regarding age, gender, (2400 undergraduate students, most of whom
work experiences, athletics, size of their high do not choose to major in engineering), as well
school, etc. The supplementary questionnaire as the drop off in engineering students from
was developed by the researchers and piloted entering freshmen to seniors. The authors
to several students who were not participants deleted any discussion or potential findings in
in the research. those cases where the sample size was too
small to be statistically significant.
The Citadel has a program with the
Department of the Navy where high quality
enlisted Marines and sailors can attend day
classes with Cadets, earn a Bachelor’s Degree,
Results
and receive a commission as an Officer in the In order to examine the differences that civil
United States Marine Corps or United States engineering students have in EI scores from
Navy. The Citadel also allows Veteran electrical engineering students and to
Students, who have completed their military determine differences in the students based on
obligation, to attend day classes with the time in school, a simple one-way analysis of
Cadets. These engineering students completed variance (ANOVA) was conducted. Due to
the surveys, but were not included in the small sample size of Senior Electrical
analysis since they were older and had Engineering Students, this portion of the
substantially more life experience. Our final analysis was limited. Instead the analysis
looked at results of all freshman and all senior The research utilized a Type I error α value at
engineering students. To understand how EI .10, which could result in a 90% degree of
scores change during school, we proposed that confidence in the results of the analysis. The
EI scores would improve from freshman to use of a larger p-value in this research was
senior year. A significant result was revealed, acceptable due to the soft nature of the data
F (2, 174) = 2.39, p = .09, ηp2 = .03 (Figure 2). being analyzed. This research was exploratory
in nature and had a limited sample size.
Life Influences
One category examined was work experience.
Unfortunately, there were too few students
with full time work experience of 10 or more
months, so the analysis was restricted to part-
time work of 10 or more months. The results
were available for total seniors and total
freshman, but could not be subdivided by
major due to the small sample size. An
independent samples t-test was used to
examine differences in EI scores in those
Figure 2. Differences in Emotional students that had held a part time job for 10
Intelligence score by year in school. months or more by year in school. As seen in
Table 2 below, those seniors that had held
lengthy part time work had higher EI scores on
To further understand this effect, we examined average than freshman, t (55) = 2.28, p = .03.
whether this result was an effect due to
schooling or maturation, so a regression N Mean SD
analysis was conducted to examine the effect Senior Students 12 79.92 7.11
of age on EI scores. A significant effect for Freshman Students 44 74.41 8.55
age was found, F (1, 163) = 5.24, p = .02, R2 =
.03 (Figure 3).
Table 2. Impact on EI of Part-Time work
greater than 10 months.
when considering student major and year in differences in the EI scores. Due to small
school. A main effect for the type of major sample size of senior Electrical and Computer
indicated that CEE students have higher EI Engineering (ECE) Students, the portion of the
scores than ECE students, F(1,170) = 2.85, analysis that identifies differences at the senior
P=.09, ηp2 = .02. A significant interaction level from Civil and Environmental
showed that the EI scores of CEE students Engineering (CEE) students must be viewed
increase more over time when compared to with caveats. A much larger sample size must
ECE students, F(1, 162) = 3.28, p = .07, ηp2 = be used to produce definitive findings.
.02 (Figure 6). However, the data does indicate that EI scores
improved with age, and this applies when CEE
and ECE students are combined in the analysis.
The research also indicates that there are
identifiable life influences that impact
Emotional Intelligence scores. Certainly age
tends to increase EI scores, of all majors. Yet
students who had substantial work experience
in part-time jobs developed higher EI scores
than their peers who did not. This is logical
since it is predictive that EI is developed by
close exposure to other people. Likewise,
Figure 6. Emotional Intelligence changes,
those students who attended smaller high
Freshman to Senior Year.
schools also showed higher EI scores. These
results indicate the value of developing close
These results come with some caveats since the relationships with a group of classmates in
sample of ECE students that are seniors is helping students mature and be better aware of
small (70 students, only 19 of these seniors). their relationships. Students who do not have
Also it must be undertood that we do not know to work (or choose not to work), or who attend
the EI scores of the Freshmen ECE students larger high schools, tend to have lower EI
who departed the major before their senior scores.
year. It is recommeded that other researchers In a discipline where expectations to perform
who have access to larger populations of are high, engineering students may feel more
engineering undergraduate students explore pressure than the average undergraduate to
that area. succeed. There are many calls in the literature
for Emotional Intelligence skills to be included
in the curriculum. In the United States, in
Conclusions order to be accredited by the Accreditation
The purpose of this research was two-fold; first Board for Engineering and Technology
to determine if there was a difference between (ABET), engineering programs must
the EI scores of Civil and Environmental demonstrate that their students attain, amongst
Engineering (CEE) students and Electrical and other outcomes, an ability to function on
Computer Engineering (ECE) students, as multidisciplinary teams and an ability to
measured by The TalentSmart Emotional communicate effectively (Kirsch, 2012). This
Intelligence Appraisal®. Second, to determine would appear to make a case for the inclusion
if there were life influences that impact the of Emotional Intelligence training and
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total students, but as such it raised more doi:10.1108/02621710910987647
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Goleman, D. (1995) Emotional intelligence: Why it can
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TalentSmart for the provision and support of ISBN 0553375067.
the Emotional Intelligence Appraisal. Goleman, D. (2006). Emotional intelligence. Bantam.
Goleman, D. (1998). Working with Emotional
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