Started on Monday, 3 July 2023, 5:40 AM

State Finished
Completed on Monday, 3 July 2023, 6:02 AM
Time taken 21 mins 15 secs
Grade 10.00 out of 10.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00

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Question text
The use of online social networking principles can open the door to outside
collaborations.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 2
Correct
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Question text
Centralization refers to decision-making by:
Select one:
a.
Management
b.
Employee
c.
Management and employee
d.
Team of managers
Feedback
The correct answer is: Management
Question 3
Correct
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Question text
Organizations and social movements alike are using wikis to help people find others
with the skills and talents to solve pressing problems.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 4
Correct
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By the end of 2008, 60% of the world’s population was using mobile phones.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 5
Correct
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Question text
What kind of expertise do supply chain masters need at Intel?
Select one:
a.
Science, communication, engineering
b.
Statistics, risk management and modeling
c.
Transportation planning, green energy, and global supply
d.
Math, science and engineering
Feedback
The correct answer is: Statistics, risk management and modeling
Question 6
Correct
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Question text
Many companies that are not virtual use the principles of a virtual organization as:
Select one:
a.
A way to structure their ideas
b.
A way to structure the work of distributed teams
c.
A way to develop teams
d.
A way to develop new projects
Feedback
The correct answer is: A way to structure the work of distributed teams
Question 7
Correct
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Question text
Why are employees today in the transportation and shipping industry required to
know advanced math?
Select one:
a.
They’re called upon to do mathematical models of networks
b.
They’re called upon to figure out warehousing
c.
They’re called upon to deliver products to other countries
d.
They’re no longer called knuckle-dragging box pushers
Feedback
The correct answer is: They’re called upon to do mathematical models of networks
Question 8
Correct
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Question text
The Gilbreths are most famous for:
Select one:
a.
Standardization of work
b.
Times studies
c.
Productivity reports
d.
Time and motion studies
Feedback
The correct answer is: Time and motion studies
Question 9
Correct
Mark 1.00 out of 1.00

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Question text
In countries with low institutional collectivism:
Select one:
a.
Emphasize individual achievement
b.
Reward groups rather than individuals
c.
Tolerate diversity of ideas
d.
Encourage hierarchical decision-making
Feedback
The correct answer is: Emphasize individual achievement
Question 10
Correct
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Question text
Wikis let people contribute to a project anytime.
Select one:
True
False
Feedback
The correct answer is 'True'.
Finish review

Started on Tuesday, 11 July 2023, 4:23 PM

State Finished
Completed on Tuesday, 11 July 2023, 4:42 PM
Time taken 19 mins 45 secs
Grade 10.00 out of 10.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00

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Question text
According to the principles of visionary leadership, the essentials for successful
revolution include all EXCEPT:
Select one:
a.
Physical systems
b.
Cultural systems
c.
Organizational systems
d.
Behavioral systems
Feedback
The correct answer is: Cultural systems
Question 2
Correct
Mark 1.00 out of 1.00

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Question text
Organizations that successfully align human resources management with mission
and vision accomplishment do so by integrating SHRM into the organizing process.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 3
Correct
Mark 1.00 out of 1.00

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Question text
Lateral thinking can generate completely new concepts and ideas, and brilliant
improvements to existing systems.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 4
Correct
Mark 1.00 out of 1.00

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Question text
Mission and vision statements are designed to provide a statement of justification for
existence to an organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 5
Correct
Mark 1.00 out of 1.00

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Question text
Stakeholder analysis may also enable managers to identify other parties that might
support well-formulated strategies.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 6
Correct
Mark 1.00 out of 1.00

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Question text
The content of the mission and vision statements process is analogous to which step
in the principles of management framework:
Select one:
a.
Planning
b.
Organizing
c.
Leading
d.
Controlling
Feedback
The correct answer is: Organizing
Question 7
Correct
Mark 1.00 out of 1.00

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Question text
Customers, employees, and investors are the stakeholders most often emphasized in
the mission statements.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 8
Correct
Mark 1.00 out of 1.00

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Question text
Organizational design is used to match the form of the organization as closely as
possible to the vision of the organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 9
Correct
Mark 1.00 out of 1.00

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Question text
Mission and vision both relate to an organization’s purpose and are typically
communicated orally.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 10
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The supplies needed for nominal group technique includes all EXCEPT:
Select one:
a.
Flip chart
b.
Masking tape
c.
3x5 cards for each participant
d.
A computer
Feedback
The correct answer is: A computer
Finish review

Started on Tuesday, 18 July 2023, 2:21 AM

State Finished
Completed on Tuesday, 18 July 2023, 5:08 AM
Time taken 2 hours 47 mins
Grade 10.00 out of 10.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00

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Question text
Industry characteristics of an attractive industry, one where firms may achieve
strategic competitiveness and earn above-average returns includes which of the
following?
Select one:
a.
Low entry barriers
b.
Suppliers and buyers with little bargaining power
c.
Strong competitive threats from product substitutes
d.
Moderate to high rivalry
Feedback
The correct answer is: Suppliers and buyers with little bargaining power
Question 2
Correct
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Question text
Strategy is a pattern of resource allocation choices and organizational arrangements
that result from managerial decision making.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 3
Correct
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Question text
Firms utilizing a competitive scope strategy can tailor advertising and promotional
efforts to a particular market niche.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 4
Correct
Mark 1.00 out of 1.00

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Question text
Design and emergence strategies involve specific levels of the organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 5
Correct
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Question text
Cost leadership is a low-cost, broad-based market strategy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 6
Correct
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Question text
The intensity of industry competition and an industry’s profit potential are a function
of which of the following forces of competition?
Select one:
a.
Power of stockholders
b.
Power or employees
c.
Gobal economic conditions
d.
Threats posed by new entrants
Feedback
The correct answer is: Threats posed by new entrants
Question 7
Correct
Mark 1.00 out of 1.00

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Question text
At Intel the key historic decision to abandon memory chips and concentrate upon
microprocessors was the result of which of the following?:
Select one:
a.
Centralized decisions
b.
Acknowledged by top management
c.
Extensive market research
d.
Top-down process
Feedback
The correct answer is: Acknowledged by top management
Question 8
Correct
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Question text
Strategy formulation is an essential component of the POLC framework:
Select one:
a.
Planning
b.
Organizing
c.
Leading
d.
Controlling
Feedback
The correct answer is: Planning
Question 9
Correct
Mark 1.00 out of 1.00

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Question text
One approach to focusing is to service either industrial buyers or consumers, but not
both.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 10
Correct
Mark 1.00 out of 1.00

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Question text
The industry characteristics that make it very difficult for firms to achieve strategic
competitiveness and earn above-average returns includes all of the following
EXCEPT:
Select one:
a.
Low entry barriers
b.
Supplier and buyers with strong bargaining positions
c.
Strong competitive threats from product substitutes
d.
Relatively moderate rivalry
Feedback
The correct answer is: Relatively moderate rivalry
 Finish review

Started on Wednesday, 26 July 2023, 10:13 AM

State Finished
Completed on Wednesday, 26 July 2023, 10:15 AM
Time taken 2 mins 20 secs
Grade 10.00 out of 10.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
When a scorecard is disseminated, strategy becomes a tool specifically for top
management.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 2
Correct
Mark 1.00 out of 1.00

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Question text
The way that the firm is organized can affect goals and objectives in a number of
ways.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Characteristics of the approach to setting and managing goals and objectives include
which of the following?:
Select one:
a.
More is better
b.
Measures should be linked to the capabilities of each employee.
c.
Measures should only include the present to ensure success
d.
Measures should be based around the needs of customers, shareholders and other
key stakeholders
Feedback
The correct answer is: Measures should be based around the needs of customers,
shareholders and other key stakeholders
Question 4
Correct
Mark 1.00 out of 1.00

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Question text
Goals are typically not set for the organization but for the stakeholders outside the
organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 5
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives provide a form of control since they create a feedback
opportunity regarding how well or how poorly the organization is executing its
strategy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 6
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The role of goals and objectives are achieved only in the planning stage.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives are not a basis for reward systems.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Financial outcomes are often short-term in nature, so they omit other key factors that
might be very important to the longer-term viability of the organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives are difficult to set up in the organizational context. Select
among the reasons listed below the one that does NOT apply:
Select one:
a.
We might not know what they should cover
b.
We lay out too many of them with the hope that at least we are covering all the
bases
c.
They are set by managers without the approval of employees
d.
Objectives can proliferate in organizations because new ones are set, while old ones
are not discarded
Feedback
The correct answer is: They are set by managers without the approval of employees
Question 10
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In MBO systems, goals and objectives are written down for each level of the
organization.
Select one:
True
False
Feedback
The correct answer is 'True'.

Started on Wednesday, 26 July 2023, 10:09 AM

State Finished
Completed on Wednesday, 26 July 2023, 10:12 AM
Time taken 3 mins 6 secs
Grade 9.00 out of 10.00 (90%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Characteristics of the approach to setting and managing goals and objectives include
which of the following?:
Select one:
a.
More is better
b.
Measures should be linked to the capabilities of each employee.
c.
Measures should only include the present to ensure success
d.
Measures should be based around the needs of customers, shareholders and other
key stakeholders
Feedback
The correct answer is: Measures should be based around the needs of customers,
shareholders and other key stakeholders
Question 2
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals are typically not set for the organization but for the stakeholders outside the
organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The manager should be directed and controlled by the objectives of performance
rather than by his/her boss.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 4
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In MBO systems, goals and objectives are written down for each level of the
organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 5
Correct
Mark 1.00 out of 1.00

Flag question
Question text
It is not only the top managers who set goals and objectives for the entire
organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 6
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Historic financial goals and objectives, even though financial outcomes are wide
ranging in scope, are also purely historic.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives provide a form of control since they create a feedback
opportunity regarding how well or how poorly the organization is executing its
strategy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives are not a basis for reward systems.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives are difficult to set up in the organizational context. Select
among the reasons listed below the one that does NOT apply:
Select one:
a.
We might not know what they should cover
b.
We lay out too many of them with the hope that at least we are covering all the
bases
c.
They are set by managers without the approval of employees
d.
Objectives can proliferate in organizations because new ones are set, while old ones
are not discarded
Feedback
The correct answer is: They are set by managers without the approval of employees
Question 10
Incorrect
Mark 0.00 out of 1.00

Flag question
Question text
Success and progress in achieving goals and objectives will be indicated by how well
the vision and mission are achieved.
Select one:
True
False
Feedback
The correct answer is 'False'.
Finish review
 Started on Wednesday, 26 July 2023, 10:00 AM
State Finished
Completed on Wednesday, 26 July 2023, 10:09 AM
Time taken 8 mins 12 secs
Grade 9.00 out of 10.00 (90%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
It is not only the top managers who set goals and objectives for the entire
organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 2
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives are not a basis for reward systems.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In MBO systems, goals and objectives are written down for each level of the
organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 4
Incorrect
Mark 0.00 out of 1.00

Flag question
Question text
Goals and objectives provide a form of control since they create a feedback
opportunity regarding how well or how poorly the organization is executing its
strategy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 5
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Characteristics of the approach to setting and managing goals and objectives include
which of the following?:
Select one:
a.
More is better
b.
Measures should be linked to the capabilities of each employee.
c.
Measures should only include the present to ensure success
d.
Measures should be based around the needs of customers, shareholders and other
key stakeholders
Feedback
The correct answer is: Measures should be based around the needs of customers,
shareholders and other key stakeholders
Question 6
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The role of goals and objectives are achieved only in the planning stage.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Financial outcomes are often short-term in nature, so they omit other key factors that
might be very important to the longer-term viability of the organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Kaplan and Norton’s Balanced Scorecard, Accenture’s Performance Prism, and
Skandia’s Intellectual Capital Navigator are examples of boilerplate versions of
financial measurement.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
When a scorecard is disseminated, strategy becomes a tool specifically for top
management.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 10
Correct
Mark 1.00 out of 1.00
 Flag question
Question text
The way that the firm is organized can affect goals and objectives in a number of
ways.
Select one:
True
False
Feedback
The correct answer is 'True'.

Started on Wednesday, 26 July 2023, 9:50 AM

State Finished
Completed on Wednesday, 26 July 2023, 10:00 AM
Time taken 10 mins
Grade 9.00 out of 10.00 (90%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Historic financial goals and objectives, even though financial outcomes are wide
ranging in scope, are also purely historic.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 2
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Financial outcomes are often short-term in nature, so they omit other key factors that
might be very important to the longer-term viability of the organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The role of goals and objectives are achieved only in the planning stage.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 4
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The way that the firm is organized can affect goals and objectives in a number of
ways.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 5
Correct
Mark 1.00 out of 1.00

Flag question
Question text
When a scorecard is disseminated, strategy becomes a tool specifically for top
management.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 6
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives are difficult to set up in the organizational context. Select
among the reasons listed below the one that does NOT apply:
Select one:
a.
We might not know what they should cover
b.
We lay out too many of them with the hope that at least we are covering all the
bases
c.
They are set by managers without the approval of employees
d.
Objectives can proliferate in organizations because new ones are set, while old ones
are not discarded
Feedback
The correct answer is: They are set by managers without the approval of employees
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals are typically not set for the organization but for the stakeholders outside the
organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Success and progress in achieving goals and objectives will be indicated by how well
the vision and mission are achieved.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The manager should be directed and controlled by the objectives of performance
rather than by his/her boss.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 10
Incorrect
Mark 0.00 out of 1.00

Flag question
Question text
Kaplan and Norton’s Balanced Scorecard, Accenture’s Performance Prism, and
Skandia’s Intellectual Capital Navigator are examples of boilerplate versions of
financial measurement.
Select one:
True
False
Feedback
The correct answer is 'False'.

Started on Tuesday, 11 July 2023, 4:23 PM

State Finished
Completed on Tuesday, 11 July 2023, 4:42 PM
Time taken 19 mins 45 secs
Grade 10.00 out of 10.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
According to the principles of visionary leadership, the essentials for successful
revolution include all EXCEPT:
Select one:
a.
Physical systems
b.
Cultural systems
c.
Organizational systems
d.
Behavioral systems
Feedback
The correct answer is: Cultural systems
Question 2
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Organizations that successfully align human resources management with mission
and vision accomplishment do so by integrating SHRM into the organizing process.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Lateral thinking can generate completely new concepts and ideas, and brilliant
improvements to existing systems.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 4
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Mission and vision statements are designed to provide a statement of justification for
existence to an organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 5
Correct
Mark 1.00 out of 1.00
 Flag question
Question text
Stakeholder analysis may also enable managers to identify other parties that might
support well-formulated strategies.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 6
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The content of the mission and vision statements process is analogous to which step
in the principles of management framework:
Select one:
a.
Planning
b.
Organizing
c.
Leading
d.
Controlling
Feedback
The correct answer is: Organizing
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Customers, employees, and investors are the stakeholders most often emphasized in
the mission statements.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 8
Correct
Mark 1.00 out of 1.00
 Flag question
Question text
Organizational design is used to match the form of the organization as closely as
possible to the vision of the organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Mission and vision both relate to an organization’s purpose and are typically
communicated orally.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 10
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The supplies needed for nominal group technique includes all EXCEPT:
Select one:
a.
Flip chart
b.
Masking tape
c.
3x5 cards for each participant
d.
A computer
Feedback
The correct answer is: A computer

Started on Wednesday, 26 July 2023, 10:13 AM

State Finished
 Completed on Wednesday, 26 July 2023, 10:15 AM
Time taken 2 mins 20 secs
Grade 10.00 out of 10.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
When a scorecard is disseminated, strategy becomes a tool specifically for top
management.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 2
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The way that the firm is organized can affect goals and objectives in a number of
ways.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Characteristics of the approach to setting and managing goals and objectives include
which of the following?:
Select one:
a.
More is better
b.
Measures should be linked to the capabilities of each employee.
c.
Measures should only include the present to ensure success
d.
Measures should be based around the needs of customers, shareholders and other
key stakeholders
Feedback
The correct answer is: Measures should be based around the needs of customers,
shareholders and other key stakeholders
Question 4
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals are typically not set for the organization but for the stakeholders outside the
organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 5
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives provide a form of control since they create a feedback
opportunity regarding how well or how poorly the organization is executing its
strategy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 6
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The role of goals and objectives are achieved only in the planning stage.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives are not a basis for reward systems.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Financial outcomes are often short-term in nature, so they omit other key factors that
might be very important to the longer-term viability of the organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives are difficult to set up in the organizational context. Select
among the reasons listed below the one that does NOT apply:
Select one:
a.
We might not know what they should cover
b.
We lay out too many of them with the hope that at least we are covering all the
bases
c.
They are set by managers without the approval of employees
d.
Objectives can proliferate in organizations because new ones are set, while old ones
are not discarded
Feedback
The correct answer is: They are set by managers without the approval of employees
Question 10
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In MBO systems, goals and objectives are written down for each level of the
organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Finish review

Started on Wednesday, 26 July 2023, 10:09 AM

State Finished
Completed on Wednesday, 26 July 2023, 10:12 AM
Time taken 3 mins 6 secs
Grade 9.00 out of 10.00 (90%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Characteristics of the approach to setting and managing goals and objectives include which of
the following?:
Select one:
a.
More is better
b.
Measures should be linked to the capabilities of each employee.
c.
Measures should only include the present to ensure success
d.
Measures should be based around the needs of customers, shareholders and other key
stakeholders
Feedback
The correct answer is: Measures should be based around the needs of customers, shareholders
and other key stakeholders
Question 2
Correct
Mark 1.00 out of 1.00
 Flag question
Question text
Goals are typically not set for the organization but for the stakeholders outside the
organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The manager should be directed and controlled by the objectives of performance rather than
by his/her boss.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 4
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In MBO systems, goals and objectives are written down for each level of the organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 5
Correct
Mark 1.00 out of 1.00

Flag question
Question text
It is not only the top managers who set goals and objectives for the entire organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 6
Correct
Mark 1.00 out of 1.00
 Flag question
Question text
Historic financial goals and objectives, even though financial outcomes are wide ranging in
scope, are also purely historic.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives provide a form of control since they create a feedback opportunity
regarding how well or how poorly the organization is executing its strategy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives are not a basis for reward systems.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives are difficult to set up in the organizational context. Select among the
reasons listed below the one that does NOT apply:
Select one:
a.
We might not know what they should cover
b.
We lay out too many of them with the hope that at least we are covering all the bases
c.
They are set by managers without the approval of employees
d.
Objectives can proliferate in organizations because new ones are set, while old ones are not
discarded
Feedback
The correct answer is: They are set by managers without the approval of employees
Question 10
Incorrect
Mark 0.00 out of 1.00

Flag question
Question text
Success and progress in achieving goals and objectives will be indicated by how well the
vision and mission are achieved.
Select one:
True
False
Feedback
The correct answer is 'False'.
Finish review


My courses
 BUS 1101-01 - AY2023-T5
 20 July - 26 July
 Self-Quiz Unit 6

Started on Wednesday, 26 July 2023, 10:00 AM

State Finished
Completed on Wednesday, 26 July 2023, 10:09 AM
Time taken 8 mins 12 secs
Grade 9.00 out of 10.00 (90%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
It is not only the top managers who set goals and objectives for the entire
organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 2
Correct
Mark 1.00 out of 1.00
 Flag question
Question text
Goals and objectives are not a basis for reward systems.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In MBO systems, goals and objectives are written down for each level of the
organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 4
Incorrect
Mark 0.00 out of 1.00

Flag question
Question text
Goals and objectives provide a form of control since they create a feedback
opportunity regarding how well or how poorly the organization is executing its
strategy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 5
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Characteristics of the approach to setting and managing goals and objectives include
which of the following?:
Select one:
a.
More is better
b.
Measures should be linked to the capabilities of each employee.
c.
Measures should only include the present to ensure success
d.
Measures should be based around the needs of customers, shareholders and other
key stakeholders
Feedback
The correct answer is: Measures should be based around the needs of customers,
shareholders and other key stakeholders
Question 6
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The role of goals and objectives are achieved only in the planning stage.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Financial outcomes are often short-term in nature, so they omit other key factors that
might be very important to the longer-term viability of the organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Kaplan and Norton’s Balanced Scorecard, Accenture’s Performance Prism, and
Skandia’s Intellectual Capital Navigator are examples of boilerplate versions of
financial measurement.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
When a scorecard is disseminated, strategy becomes a tool specifically for top
management.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 10
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The way that the firm is organized can affect goals and objectives in a number of
ways.
Select one:
True
False
Feedback
The correct answer is 'True'.
Finish review

Started on Wednesday, 26 July 2023, 10:00 AM

State Finished
Completed on Wednesday, 26 July 2023, 10:09 AM
Time taken 8 mins 12 secs
Grade 9.00 out of 10.00 (90%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
It is not only the top managers who set goals and objectives for the entire
organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 2
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives are not a basis for reward systems.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In MBO systems, goals and objectives are written down for each level of the
organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 4
Incorrect
Mark 0.00 out of 1.00

Flag question
Question text
Goals and objectives provide a form of control since they create a feedback
opportunity regarding how well or how poorly the organization is executing its
strategy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 5
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Characteristics of the approach to setting and managing goals and objectives include
which of the following?:
Select one:
a.
More is better
b.
Measures should be linked to the capabilities of each employee.
c.
Measures should only include the present to ensure success
d.
Measures should be based around the needs of customers, shareholders and other
key stakeholders
Feedback
The correct answer is: Measures should be based around the needs of customers,
shareholders and other key stakeholders
Question 6
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The role of goals and objectives are achieved only in the planning stage.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Financial outcomes are often short-term in nature, so they omit other key factors that
might be very important to the longer-term viability of the organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Kaplan and Norton’s Balanced Scorecard, Accenture’s Performance Prism, and
Skandia’s Intellectual Capital Navigator are examples of boilerplate versions of
financial measurement.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
When a scorecard is disseminated, strategy becomes a tool specifically for top
management.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 10
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The way that the firm is organized can affect goals and objectives in a number of
ways.
Select one:
True
False
Feedback
The correct answer is 'True'.
Finish review

Started on Wednesday, 26 July 2023, 9:50 AM

State Finished
Completed on Wednesday, 26 July 2023, 10:00 AM
Time taken 10 mins
Grade 9.00 out of 10.00 (90%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Historic financial goals and objectives, even though financial outcomes are wide
ranging in scope, are also purely historic.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 2
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Financial outcomes are often short-term in nature, so they omit other key factors that
might be very important to the longer-term viability of the organization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The role of goals and objectives are achieved only in the planning stage.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 4
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The way that the firm is organized can affect goals and objectives in a number of
ways.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 5
Correct
Mark 1.00 out of 1.00

Flag question
Question text
When a scorecard is disseminated, strategy becomes a tool specifically for top
management.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 6
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals and objectives are difficult to set up in the organizational context. Select
among the reasons listed below the one that does NOT apply:
Select one:
a.
We might not know what they should cover
b.
We lay out too many of them with the hope that at least we are covering all the
bases
c.
They are set by managers without the approval of employees
d.
Objectives can proliferate in organizations because new ones are set, while old ones
are not discarded
Feedback
The correct answer is: They are set by managers without the approval of employees
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Goals are typically not set for the organization but for the stakeholders outside the
organization.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Success and progress in achieving goals and objectives will be indicated by how well
the vision and mission are achieved.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The manager should be directed and controlled by the objectives of performance
rather than by his/her boss.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 10
Incorrect
Mark 0.00 out of 1.00

Flag question
Question text
Kaplan and Norton’s Balanced Scorecard, Accenture’s Performance Prism, and
Skandia’s Intellectual Capital Navigator are examples of boilerplate versions of
financial measurement.
Select one:
True
False
Feedback
The correct answer is 'False'.

Started on Tuesday, 1 August 2023, 5:41 AM

State Finished
Completed on Tuesday, 1 August 2023, 5:45 AM
Time taken 4 mins 11 secs
Grade 10.00 out of 10.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Mechanistic structures limit individual autonomy and self determination which will
likely lead to lower levels of intrinsic motivation on the job.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 2
Correct
Mark 1.00 out of 1.00

Flag question
Question text
When a company has a diverse product line, each product will have unique demands,
deeming divisional structures more useful.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In centralized companies, many important decisions are made at lower levels of the
hierarchy.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 4
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Decisions can be made more quickly in centralized companies
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 5
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Research indicates that flat organizations provide greater need satisfaction for
employees, and greater levels of self-actualization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 6
Correct
Mark 1.00 out of 1.00
 Flag question
Question text
In an example of a matrix structure at a software development company, business
analysts, developers, and testers each report to a functional department manager
and to a project manager simultaneously.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Formalized structures are those in which there are few rules and regulations.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In a matrix structure, product managers have control and say over product related
matters, while department managers have authority over matters related to company
policy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
After the change is implemented, the long-term success of a change effort depends
on the extent to which the change becomes part of the company’s strategy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 10
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Functional structures tend to be effective when an organization has a large number
of products and services requiring special attention
Select one:
True
False
Feedback
The correct answer is 'False'.
Finish review

Started on Tuesday, 1 August 2023, 5:35 AM

State Finished
Completed on Tuesday, 1 August 2023, 5:40 AM
Time taken 4 mins 59 secs
Grade 9.00 out of 10.00 (90%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In an example of a matrix structure at a software development company, business
analysts, developers, and testers each report to a functional department manager
and to a project manager simultaneously.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 2
Correct
Mark 1.00 out of 1.00
 Flag question
Question text
In centralized companies, many important decisions are made at lower levels of the
hierarchy.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Research indicates that flat organizations provide greater need satisfaction for
employees, and greater levels of self-actualization.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 4
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Formalized structures are those in which there are few rules and regulations.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 5
Incorrect
Mark 0.00 out of 1.00

Flag question
Question text
Decentralized companies give more authority to a higher-level employee, resulting in
a sense of empowerment.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 6
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Some employees are more comfortable in a centralized organization where their
manager confidently gives instructions and makes decisions.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In a matrix structure, product managers have control and say over product related
matters, while department managers have authority over matters related to company
policy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Functional structures tend to be effective when an organization has a large number
of products and services requiring special attention
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In decentralized companies, decisions are made and problems are solved at lower
levels by employees who are closer to the problem in question.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 10
Correct
Mark 1.00 out of 1.00

Flag question
Question text
After the change is implemented, the long-term success of a change effort depends
on the extent to which the change becomes part of the company’s strategy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Finish review

Started on Tuesday, 1 August 2023, 5:22 AM

State Finished
Completed on Tuesday, 1 August 2023, 5:35 AM
Time taken 12 mins 55 secs
Grade 9.00 out of 10.00 (90%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
When a company has a diverse product line, each product will have unique demands,
deeming divisional structures more useful.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 2
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Functional structures tend to be effective when an organization has a large number
of products and services requiring special attention
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In decentralized companies, decisions are made and problems are solved at lower
levels by employees who are closer to the problem in question.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 4
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Decisions can be made more quickly in centralized companies
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 5
Incorrect
Mark 0.00 out of 1.00

Flag question
Question text
After the change is implemented, the long-term success of a change effort depends
on the extent to which the change becomes part of the company’s strategy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 6
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In a matrix structure, product managers have control and say over product related
matters, while department managers have authority over matters related to company
policy.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 7
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Mechanistic structures limit individual autonomy and self determination which will
likely lead to lower levels of intrinsic motivation on the job.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Some employees are more comfortable in a centralized organization where their
manager confidently gives instructions and makes decisions.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Formalized structures are those in which there are few rules and regulations.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 10
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Decentralized companies give more authority to a higher-level employee, resulting in
a sense of empowerment.
Select one:
True
False
Feedback
The correct answer is 'False'.
Finish review


My courses
 BUS 1101-01 - AY2023-T5
 3 August - 9 August
 Self-Quiz Unit 8

Started on Wednesday, 9 August 2023, 1:03 AM

State Finished
Completed on Wednesday, 9 August 2023, 1:12 AM
Time taken 8 mins 37 secs
Grade 10.00 out of 10.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Identifying a set of values that might be used to describe an organization’s culture
helps us identify, measure, and manage culture more effectively.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 2
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Aggressive cultures tend to value corporate social responsibility.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 3
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Companies that have stable cultures value fairness, supportiveness, and respect
toward individual rights.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 4
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The values and assumptions that shape the organization’s culture can be uncovered
by observing all of the following EXCEPT:
Select one:
a.
How employees interact
b.
Employee beliefs and perceptions regarding what is right and appropriate behavior
c.
The choice employees make
d.
The stakeholders involved in the organization
Feedback
The correct answer is: The stakeholders involved in the organization
Question 5
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Researchers did not find a relationship between organizational cultures and company
performance with respect to the following indicators
Select one:
a.
Stock conditions
b.
Revenues
c.
Sales volume
d.
Market share
Feedback
The correct answer is: Stock conditions
Question 6
Correct
Mark 1.00 out of 1.00

Flag question
Question text
In order for the change effort to be successful, it is important to communicate the
need for change to the stockholders.
Select one:
True
False
Feedback
The correct answer is 'False'.
Question 7
Correct
Mark 1.00 out of 1.00
 Flag question
Question text
It is more common to see rewards tied to performance indicators as opposed to
seniority or loyalty in companies whose cultures are:
Select one:
a.
Aggressive
b.
Innovative
c.
Outcome-oriented
d.
Team-oriented
Feedback
The correct answer is: Outcome-oriented
Question 8
Correct
Mark 1.00 out of 1.00

Flag question
Question text
An observer may find out about a company’s culture by examining its rules and
policies.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 9
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Starbucks is an example of a people-oriented culture.
Select one:
True
False
Feedback
The correct answer is 'True'.
Question 10
Correct
Mark 1.00 out of 1.00
 Flag question
Question text
A mission statement does not provide insights into the company culture.
Select one:
True
False
Feedback
The correct answer is 'False'.

Started on Monday, 3 July 2023, 6:03 AM

State Finished
Completed on Monday, 3 July 2023, 6:41 AM
Time taken 37 mins 23 secs
Marks 18.00/20.00
Grade 90.00 out of 100.00
Question 1
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Environmental scanning is a:
Select one:
a.
Planning process
b.
Organizing process
c.
Leading process
d.
Controlling process
Feedback
The correct answer is: Planning process
Question 2
Incorrect
Mark 0.00 out of 1.00

Flag question
Question text
The difference between group and team is:
Select one:
a.
A collection of people is a group and not necessarily a team
b.
Complementary skills are found in a group but not a team
c.
The aim and purpose of a group is to perform in the workplace
d.
Groups are defined by their relatively small size.
Feedback
The correct answer is: A collection of people is a group and not necessarily a team
Question 3
Incorrect
Mark 0.00 out of 1.00

Flag question
Question text
Organizational citizenship behaviors can be understood as:
Select one:
a.
individual behaviors that are beneficial to the organization and not recognized by the
formal reward system.
b.
individual behaviors that are beneficial to the organization and are recognized by the
formal reward system.
c.
group behaviors that are beneficial to the organization and are recognized by the
formal reward system.
d.
group behaviors that are beneficial to the organization and are not recognized by
the formal reward system.
Feedback
The correct answer is: individual behaviors that are beneficial to the organization and
not recognized by the formal reward system.
Question 4
Correct
Mark 1.00 out of 1.00

Flag question
Question text
Someone who works at Procter & Gamble who is responsible for the production,
marketing, and profitability of the Tide detergent product line is called a:
Select one:
a.
department manager.
b.
line manager.
c.
team manager.
d.
supervisory manager.
Feedback
The correct answer is: line manager.
Question 5
Correct
Mark 1.00 out of 1.00

Flag question
Question text
The principles of management are drawn from a number of academic fields,
principally the fields of:
Select one:
a.
leadership, management and communication.
b.
leadership, entrepreneurship, and strategy.
c.
leadership, psychology, and management.
d.
management, psychology and strategy.
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The correct answer is: leadership, entrepreneurship, and strategy.
Question 6
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Three different types of planning used in the function of management are:
Select one:
a.
strategic, tactical, and operational,
b.
strategic, organizational design, and job design.
c.
job design, job enrichment, and teamwork.
d.
strategic, organizational design, and operational.
Feedback
The correct answer is: strategic, tactical, and operational,
Question 7
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Allowing individuals to work on their own, with little supervision is called:
Select one:
a.
empowerment.
b.
management.
c.
leadership.
d.
strategic management.
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The correct answer is: empowerment.
Question 8
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A way to test ideas in small steps is:
Select one:
a.
Experimentation
b.
Learning from past experience
c.
Learning from others
d.
Transferring knowledge
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The correct answer is: Experimentation
Question 9
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Exit interviews are often conducted by:
Select one:
a.
Employee manager
b.
Human resources representative
c.
Outside consultants
d.
Top management
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The correct answer is: Human resources representative
Question 10
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Managers are responsible for getting activities completed efficiently and achieving
the firm’s goals by utilizing:
Select one:
a.
Human, financial, and material resources
b.
Information, human, and service resources
c.
Human resources, organizational competitiveness, and organizational goals
d.
Financial resources, top management, and organizational goals.
Feedback
The correct answer is: Human, financial, and material resources
Question 11
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Rather than to actual behaviors, attitudes are more strongly related to:
Select one:
a.
Intentions
b.
Values
c.
Psychology
d.
Stress
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The correct answer is: Intentions
Question 12
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People in high-power distance societies expect:
Select one:
a.
Cooperative interaction across power levels
b.
Equality
c.
Opportunity for everyone
d.
Unequal power distribution and greater stratification
Feedback
The correct answer is: Unequal power distribution and greater stratification
Question 13
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People in societies where uncertainty avoidance is high want:
Select one:
a.
Are less rule-oriented
b.
Tolerate a variety of opinions
c.
Are open to change and taking risks
d.
Want strict rules, laws and policies
Feedback
The correct answer is: Want strict rules, laws and policies
Question 14
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“The interests of one person should never take precedence over what is best for the
company as a whole” is an explanation of which of Fayol’s principles of management:
Select one:
a.
Unity of command
b.
Unity of direction
c.
Subordination of individual interest
d.
Discipline
Feedback
The correct answer is: Subordination of individual interest
Question 15
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At work, two job attitudes that have the greatest potential to influence how we
behave are:
Select one:
a.
Perception and bias
b.
Self perception and self efficacy
c.
Job satisfaction and job commitment
d.
Job satisfaction and self esteem
Feedback
The correct answer is: Job satisfaction and job commitment
Question 16
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Why should managers understand how visual perception may be biased?
Select one:
a.
Managers have a tendency to compare and contrast objects and people to each
other.
b.
Managers are prone to errors and biases when perceiving themselves.
c.
Managers rely on their visual perception to form their opinions about people and
objects around them.
d.
Bias in visual perception tends to interfere with customers' purchasing decisions.
Feedback
The correct answer is: Managers rely on their visual perception to form their opinions
about people and objects around them.
Question 17
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The best trait that predicts a person’s work performance is:
Select one:
a.
Openness
b.
Conscientiousness
c.
Agreeableness
d.
Neuroticism
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The correct answer is: Conscientiousness
Question 18
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Believing that women are more cooperative than men, or men are more assertive
than women, are examples of:
Select one:
a.
Categorizing
b.
Stereotyping
c.
Biasing
d.
Reality check
Feedback
The correct answer is: Stereotyping
Question 19
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A difference between management and leadership can be defined in the following
way:
Select one:
a.
management is human capital, and leadership is directing staff;
b.
management is getting things done, and leadership is deciding what needs to be
done;
c.
management is getting things done, and leadership is inspiring action taken by
others,
d.
management is a position of authority or power, and leadership is inspiring action
taken by others.
Feedback
The correct answer is: management is getting things done, and leadership is inspiring
action taken by others,
Question 20
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Selective perception is particularly important during the:
Select one:
a.
Planning process
b.
Organizing process
c.
Controlling process
d.
Leading process
Feedback
The correct answer is: Planning process
 Started on Wednesday, 26 July 2023, 10:25 AM
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Completed on Wednesday, 26 July 2023, 10:49 AM
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Question 1
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KPMG’s 2008 Report on U.S. Firm CSR practices found the top drivers for CSR include
which of the following?
Select one:
a.
Experience of CEO
b.
Nature of industry
c.
Innovation and learning
d.
Transparency and accountability
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The correct answer is: Innovation and learning
Question 2
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Experts from GreenBiz.com say the Balanced Scorecard opportunities are used in CSR
because of all of the following EXCEPT:
Select one:
a.
The Balanced Scorecard is a recognized and established management tool
b.
The Balanced Scorecard is well positioned to support a knowledge-building effort to
help organizations make their CSR values and visions a reality
c.
The Balanced Scorecard enables individuals to make daily decisions based upon
values and metrics
d.
The Balanced Scorecard is a focused set of key financial indicators.
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The correct answer is: The Balanced Scorecard is a focused set of key financial
indicators.
Question 3
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One MBO criticism is:
Select one:
a.
That it seemed disconnected from a firm’s strategy
b.
Linked employee goals to corporate goals
c.
Did not place managers into a rigid enough performance system
d.
Tied achievement to compensation and promotion
Feedback
The correct answer is: That it seemed disconnected from a firm’s strategy
Question 4
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Examples of business strategy include all the following EXCEPT:
Select one:
a.
Help keep existing customers
b.
Grow its business by moving into new markets and taking customers from
competitors
c.
Determine how to keep profit level demanded by the stock market
d.
Know the business needs to compete in order to be effective
Feedback
The correct answer is: Know the business needs to compete in order to be effective
Question 5
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Which of the following are creativity tools:
Select one:
a.
SCAMPER
b.
Programmed thinking
c.
Passion
d.
Intuition
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The correct answer is: SCAMPER
Question 6
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Those stakeholders most often emphasized in mission statements are:
Select one:
a.
Customers and employees
b.
Government and communities
c.
Employees and society
d.
Investors and the government
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The correct answer is: Customers and employees
Question 7
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Among the top motivators driving corporations to engage in CSR include all of the
following reasons EXCEPT:
Select one:
a.
Meeting or exceeding budget
b.
Ethical considerations
c.
Innovation and learning
d.
Employee motivation
Feedback
The correct answer is: Meeting or exceeding budget
Question 8
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The different aspects of strategy as distinguished by Mintzberg include which of the
following?
Select one:
a.
Consequential
b.
Differentiate
c.
Realized
d.
Permanent
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The correct answer is: Realized
Question 9
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Controlling consists of the following steps EXCEPT:
Select one:
a.
Write a mission and vision statement
b.
Establish performance standards
c.
Compare actual performance against standards
d.
Take corrective action
Feedback
The correct answer is: Write a mission and vision statement
Question 10
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Objectives typically include which of the following:
Select one:
a.
Be related directly to the values of the company
b.
Reflect in the strategic plan
c.
Be clear, concise, and understandable
d.
Be stated in terms of the corporate mission
Feedback
The correct answer is: Be clear, concise, and understandable
Question 11
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Firms that do the product leadership strategy well include which of the following
factors:
Select one:
a.
Do not focus on innovation
b.
Have superb operations and execution
c.
Are in stagnant markets
d.
Focus on development, innovation, design, and time to market
Feedback
The correct answer is: Focus on development, innovation, design, and time to market
Question 12
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Organizational culture is defined by all of the following EXCEPT:
Select one:
a.
Life experiences of the employees
b.
Strengths and weakness of the staff
c.
Organizational mission and vision statements
d.
Education of the employees
Feedback
The correct answer is: Organizational mission and vision statements
Question 13
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How are shareholders affected by a firm’s strategies?
Select one:
a.
Their wealth increases or decreases with firm’s actions
b.
Their interests increase or decrease with firm’s actions
c.
Their participation increases or decreases with firm’s actions
d.
Their decisions influence the firm’s strategies.
Feedback
The correct answer is: Their wealth increases or decreases with firm’s actions
Question 14
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In the value chain, which of the following activities is deemed to add direct value to a
firm?:
Select one:
a.
Strategic Planning
b.
Recruitment
c.
Service
d.
Procurement
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The correct answer is: Service
Question 15
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For a differentiation strategy to be effective, the product difference should NOT be
based on:
Select one:
a.
Product design
b.
Method of distribution
c.
Price
d.
Broad market group of consumers
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The correct answer is: Price
Question 16
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The number of people who participate in a nominal group technique is generally:
Select one:
a.
1-5 participants
b.
3-8 participants
c.
6-10 participants
d.
8-14 participants
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The correct answer is: 6-10 participants
Question 17
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Question text
Strategy formulation answers the question:
Select one:
a.
How do we execute a chosen strategy?
b.
What should our strategy be?
c.
Where does strategy fit in?
d.
How is strategy applied to me?
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The correct answer is: What should our strategy be?
Question 18
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Social networks are often referred to as:
Select one:
a.
The invisible organization
b.
Important to organizational culture
c.
NIH
d.
Important to the mission and vision of the organization
Feedback
The correct answer is: The invisible organization
Question 19
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Using Porter’s analysis, firms are likely to generate higher profits if the industry
includes which of the following?
Select one:
a.
Difficult to enter
b.
Unlimited rivalry
c.
Buyers are strong
d.
There are many substitutes
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The correct answer is: Difficult to enter
Question 20
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A Balanced Scorecard relies on which of the following processes to bind short-term
activities to long-term activities?:
Select one:
a.
Communcating the vision
b.
Performance metrics
c.
Communicating and linking
d.
Succession planning
Feedback
The correct answer is: Communicating and linking
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