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Finacle Universal Banking Solution
Finacle Installation Prerequisites Guide
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11.11
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18 December, 2020
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© 2020 EdgeVerve Systems Limited. Strictly private and confidential. No part of this
document should be reproduced or distributed without the prior permission of EdgeVerve
Systems Limited.

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 Finacle 11.11 Installation Prerequisite Guide

Table of Contents
1. Finacle Installation Prerequisites.................................................................................................. 3
2. Appendix ...................................................................................................................................... 11
2.1 Port ....................................................................................................................................... 11

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2.2 DB Grants List ..................................................................................................................... 12
3. FAQ ............................................................................................................................................... 15

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 Finacle 11.11 Installation Prerequisite Guide

1. Finacle Installation Prerequisites

The following table describes the prerequisites for the installation process.

SL Layers
Pre-Requisites
No. Web

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Database Backend Frontend Layer
Space Requirements
1 30 GB for Finacle database installation Required

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2 15 GB for back end application Required
3 15 GB for front end application Required
10 GB for WAS Profile/Weblogic
4 Domain/ Jboss (Domain + Host) Required

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5 1 GB in /tmp folder Required Required
Server should have a minimum of 4GB
6 of free RAM Required Required Required
Space Requirements for users running installation
1 GB in user home directory on
7 servers, for user installing Finacle

Unix OS Log in Credential: Frontend

and Backend OS users should be
created in the respective servers
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Required Required Required
Unix Related – Setups, OS User/Group and Partitions

having write permission on their

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respective Finacle installation
directories.
Frontend OS user (e.g., wasadm user
in case of WAS) should be owning the
application server process.
In case of Oracle/SQLServer/EDB the
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db user (belonging to dba group)

should be created in frontend server.
In case the database is EDB, please
follow the “Enabling Remote DB
Installation with EDB” steps mentioned
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8 in Installation guide. Required Required Required

User Group: If the frontend and
backend are on the same server then
the frontend user and backend user
must belong to the same group.
If User wants to avoid /etc/b2k path for
SECURE set up and wants to choose
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Installation directory for this purpose

then both backend and frontend User
should belong to User Group
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9 "Finacle" mandatorily. Required Required

Finacle Install ID: OS user installing
Finacle application needs to have write
permissions on the /etc/b2k directory.
A folder with the name of <Finacle
10 install ID> is created here. Required Required

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 Finacle 11.11 Installation Prerequisite Guide

Recommended value for ulimit in

Backend and Frontend server should
be as below. Command to check:
ulimit -a
file size (blocks, -f)
unlimited open files (-n)65536
max memory size (kbytes, -m)

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unlimited
open files (-n) 65536
stack size (kbytes, -s)
unlimited (or >=40960)
cpu time (seconds, -t)

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unlimited
max user processes (-u)
65536
virtual memory (kbytes, -v)
unlimited

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11 file locks (-x) unlimited Required Required
Recommended value for umask in
Backend and Frontend server should
12 not be more than 0033 Required Required
Recommended ipcs server level

13

14
(Command to check:ipcs -ls)
parameter, Semaphore Limits
max number of arrays = 2048
Locale: Ensure that the "en_US.utf8"
locale is installed. Command to
check:ulimit -a
korn shell (ksh) should be installed in
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Required

Required Required
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15 the server Required Required Required Required
Same Timestamp: Please ensure that
all the servers are having similar
16 timestamps.
Common Root Directory
(COMMON_ROOT_DIRECTORY):
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This input is asked in fdm_inputs.xls

during input collection. This path
should be mounted and same across
all the servers. This folder should have
775 permission recursively. (Read and
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write permission for Backend,

Frontend and database installation
user). Around 30GB of free space is
required in this path. The below
directories should be created under
the COMMON_ROOT_DIRECTORY
path and should have proper content
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as described below before starting the

Installation.
CUT- Finacle UBS tar should be
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extracted in this path(Please refer

Finacle Installation Guide.docx section
: 2.1 for extraction of the UBS CUT)
LIC - Should contain the License file
(enclic.dat) Required (In
TPJARS - Should contain all case of EDB
downloaded third party jars required installation
for Finacle - Refer RCD for the list and Oracle
DOJO- Should contain dojo zip (dojo- Database
release-1.8.6-src.zip) and dojo release instance
folder (dojo-release-1.8.6, this should creation
17 be extracted folder).This is not using FDM+) Required Required Required

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 Finacle 11.11 Installation Prerequisite Guide

required for 10.2.18 and prior 10.2.x

releases. Refer RCD for Dojo
download

Localhost: /etc/hosts on each server

should have a valid entry for localhost.
Ping localhost command on the server

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18 should run successfully. Required Required Required Required
Finacle ports to be opened in firewall ,
if any present between backend and
frontend servers. Port details can be
obtained from Port Details sheet of this
xls.Command to check port open or

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not for RHEL : nc <hostname>
<port>
19 Required Required Required
Domain Name Entry: DNS to have

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entry for domain and servers wherever
Finacle component installations are
done. Make sure you are able to
successfully run ping between the
servers on which Finacle installation is
to be done.
20
Length limitaion of hostname
domain name: It is advised to keep
the length of hostname domain name
asked for the parameter "Form Top
level SSO URL using" below 26
op Required Required Required

charaters.In case this is not allowed or

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possible,post installation the length of
HOST_NAME column of tbaadm.lgi
table has to be increase to match the
hostname domain name length.
21
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Software Requirements:(The version should be referred from BOM/RCD)

Required (In
Java - ( JDK ) case of EDB
NB: If central machine from where the installation
installation is to be triggered is and Oracle
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different from frontend or backend Database

machine, the java home of the central instance
machine should be same as either creation
22 frontend or backend java home. using FDM+) Required Required
Oracle Server - If Oracle database is
23 used Required
Oracle Client -- If Oracle database is
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used
For Oracle version 12c and higher
update the below parameters in
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<oracle client installed

path>/network/admin/sqlnet.ora
DIAG_ADR_ENABLED=OFF
DIAG_DDE_ENABLED=FALSE
DIAG_SIGHANDLER_ENABLED=FAL
24 SE Required Required
EDB Advanced Server - If EDB
25 database is used Required
26 EDB Client - if EDB database is used. Required Required
27 EDB Libpq Required

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 Finacle 11.11 Installation Prerequisite Guide

28 SQL Server Required

SQL Server Client - ODBC and mssql
tools - Make sure the sqlcmd and bcp
29 binaries are linked to /usr/bin Required Required
openssl: The openssl should be
installed, should have bin and lib folder
inside it. The lib folder should contain

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libssl.so and libcrypto.so. The
installation path should not be directly
30 root path(/) Required
Application Server in Frontend
Server.(Weblogic application server,

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WebSphere application server or jboss
31 referred from BOM) Required
Oracle HTTP Server(In case of
weblogic server cluster environment-

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any one layer preferably from where
the automation script is to be
executed),IBM HTTP Server(for WAS),
32 Apache (For JBOSS) Required
If the unix flavor is solaris or AIX, make
sure GNU Core Utilities is installed,

33
and the below utilities should be linked
to GNU utility.
tar,sed,grep,tail

‘DB Instance creation’ steps using

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Oracle Related
Required Required Required

FDM+ is mentioned in the Installation

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document. DB Instance also can be
34 created outside FDM+. Required
In case DB Instance is not created
with FDM+ utility Finacle Installation
Guide document section Appendix
B: Oracle Database instance
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created externally after Instance

creation.
35 Required
Listener Entry: Database SID entry
should be there in listener.ora file in
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<oracle
home>/network/admin/listener.ora).
The listener should be restarted after
36 update. Required

TNS Entry: Database SID entry should

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be made in tnsnames.ora in <oracle-

home>/network/admin/ folder
If Load Balancer (Oracle RAC) is being
used for database then TNS entry
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should be made as follows.

DESCRIPTION=(ADDRESS_LIST=(L
OAD_BALANCE=YES)(ADDRESS=(P
ROTOCOL=TCP)(HOST=VASISTA.A
D.INFOSYS.COM)(PORT=15101))(AD
DRESS=(PROTOCOL=TCP)(HOST=K
ALPANA.AD.INFOSYS.COM)
37 (PORT=15101)) Required Required Required
Tnsping check: Do a tnsping for Oracle
SID added as tnsentry in tnsnames.ora
38 . Command to run : tnsping <oracle db Required Required Required

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 Finacle 11.11 Installation Prerequisite Guide

sid>
The above command should return
valid tnsentry and terminate
successfully without errors.
Database Listener Port: Listener port
should be opened in firewall, if any
present between database and

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backend servers or database and
39 frontend servers. Required
ASM DB Instance Creation: This is
required in case of Oracle RAC is to
be set up.

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a)FDM Supports Standalone DB
Instance creation on ASM Storage
b)Please note that the Disk Groups
should be created beforehand,
creation for Disk Group is not

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supported by FDM+
c) The Disk Groups should be
provided in
DBUtilitiesProps.properties,
DATA_DISK_GRP should be where

40
the Data files are created
d) LOG_DISK_GRP should be the
Disk Group where the log files are
created . Both the Disk groups can be
same as well.
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EDB Related
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EDB DB instance can be created using
the following utility available with EDB
Server installation. It is recommended
to have only one instance per
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installation as the users and

tablespaces are shared across
instances. The detailed steps are
mentioned in the Installation
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Document. If Database is clustered,

then inside <data folder> required
folders with the name of tablespece
should be created before in all DB
servers which are part of cluster. The
tablespace name can be obtained from
the <POSTGRES>--
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><TABLESPACES>--> <tablespace>
"name" attribute value of each
<COMMON_ROOT_DIR>/CUT/FDM+/
xmls/db/FDM_<selected
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solution>_DB.xml . Please ensure the

below on Database Server
Recommended ipcs server level
(ipcs -ls) parameter, Semaphore
Limits
41 semaphore max value = 32767 Required
SQL Server Related
SQL Server database instance can be
created using the steps mentioned in
42 Finacle Installation Guide section: Required Required

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 Finacle 11.11 Installation Prerequisite Guide

DB Instance Creation for SQL

server and section Appendix B :
SQLServer ODBC setup in backend
server
File System for Horizontal Cluster (Generic for all application servers)
In case of multinode cluster

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installation, Finacle backend
installation directory structure should
be maintained same across all
43 clustered backend nodes. Required
In case of multinode cluster

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installation, Finacle frontend
installation directory structure should
be maintained same across all
44 clustered frontend nodes. Required
Java home, open ssl home, oracle

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client home paths should be same
across CPP nodes(Finacle backend
servers)
45 Required
Java home, application server home,

46
oracle client home paths should be
same across J2EE nodes(Finacle
frontend servers)

A Shared partition
(COMMON_ROOT_DIRECTORY)
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should be mounted on all servers

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involved for Cluster installation.
47 Required Required Required
Passwordless ssh from central server
to all the servers. Refer Installation
Guide
48 Required Required Required
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Websphere Application Server (WAS) & IBM HTTP Server (IHS)

Refer RCD/BOM for version of
Websphere Application Server to be
installed. Follow the Finacle
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Installation Guide Section Appendix

B: "External Websphere Application
Server Profile - if not created by
49 FDM+" for further WAS pre-requisites. Required
WAS Cluster: Below activities are
performed through FDM+ scripts
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automatically:
1- Deployment manager profile
creation.
2-Application servers profile(s)
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creation
3-The application server profile(s) are
federated to the deployment manager.
4-A new Cluster is created.
(In case of Cluster, the cluster
members profiles should be created
50 with same version of WAS.) Required
Install IBM HTTP Server (IHS)and the
Plug-in and note the following for later
reference
51 -User id and password used during Required

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 Finacle 11.11 Installation Prerequisite Guide

IHS installation
-http port and http administrative port
provided during IHS installation
Global Security Kit (GSK) should be
installed in the machine where IHS is
installed. This is generally available
along with IBM HTTP server and the

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52 same can be used. Required
If profiles are created manually, In a
Horizontal WAS Cluster, all WAS
nodes should have same bootstrap
port configured. The value can be

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validated under below section in WAS
console.
Servers --> Server Types --
>Websphere application servers-->
<Cluster node name>-->Ports --

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53 >BOOTSTRAP_ADDRESS Required
WEBLOGIC

54

55
Install Oracle HTTP Server(OHS) and
note the path for later reference.

Create the OHS domain, refer the

document OHS_domain.docx
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Required
JBOSS EAP
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jBoss Standalone mode:
Extract jBoss zip installer file with
frontend user and the extracted jboss
Directory is to be set for "Application
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Server Home" during input collection.

Ensure that frontend user has read,
write and execute permissions to
56 JBoss Directories. Required
JBoss Port Offset : This value is
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asked during Inputs collection through

xml. The addtion of JBoss Port Offset
and Starting port for Finacle should not
be greater than 65535. The addtion of
JBoss Port Offset and HTTP/SSL Port
57 should not be greater than 65535. Required
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Install the Apache Webserver as

mentioned in the RCD or BOM. Follow
steps in Finacle Installation Guide
document section Appendix B:
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Apache webserver should be

58 installed with SSL enabled Required
Increase meta space in JBOSS App
Server standalone.conf file ::
JVM_OPTS: please change the
MaxMetaspaceSize to 1.5G.

ex:-XX:MaxMetaspaceSize=1500M
59 after JBOSS installation Required
JBPM

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 Finacle 11.11 Installation Prerequisite Guide

If FWI is required/selected, then JBPM

installation should be completed
60 before finacle installation Required
JBPM and FININFRA should be
installed in same machine, if jBPM is
61 required. Required
For JBPM 7.3 and BRMS 7.3 please

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refer to the document
"JBPM_RHPAM7.3_Auto_Installation.
62 doc" Required

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 Finacle 11.11 Installation Prerequisite Guide

2. Appendix
2.1 Port
Notes:
• Only Http/Https port (as given by the user) to be configured with HTTP protocol in load

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balancer.
• All the below mentioned ports should be configured with TCP protocol in load balancer.

UBS Starting Port 10000

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Range of ports used for installation
Starting
Port Range of free ports to be
Service Name Number reserved On Backend/Frontend server

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Finacle Agent 10001 10001 to 10005 Backend
FININFRA 10040 10040 to 10048 Frontend
Frontend for 10.6.x above releases
and Backend for 10.6.x below
Config & License Service 10080 10080 to 10082 releases
CBC
FinRPT
Finacle CORE services
10141
10181
10191
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10141 to 10149
10181 to 10186
10191 to 10370
Backend
Backend
Backend
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Finacle Assigned Application Server Ports
For Application Server being JBOSS Master-Slave
Frontend Service Name Port Number
JBoss Master Port 10051
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JBoss Admin Port 10061

JBoss Slave Port 10065

For Application Server being JBOSS Standalone

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JBoss Admin Port 10061

For Application Server being WAS

Ports used 10101 to 10109
For Application Server being WEBLOGIC
10051
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Admin Server Port

Bootstrap Port 10050
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 Finacle 11.11 Installation Prerequisite Guide

Load Balancer Exposed Ports

To be exposed on Backend/Frontend Load

Balancer

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And To be exempted from firewall if any
existing between backend and frontend
Service Name Port Number servers.
SSO Jlimo 10044 Frontend LB

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SSO FI Jlimo 10045 Frontend LB
FIJCA Port 10047 Frontend LB

Frontend LB for 10.6.x above releases and

Config Service 10080 Backend LB for 10.6.x below releases

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Frontend LB for 10.6.x above releases and
License Service 10081 Backend LB for 10.6.x below releases
(JBoss Port
Provider URL Port(JBoss) Offset)+4447 Frontend LB
Provider URL Port(For Webspher and
Weblogic)
finrulesrvr (Not Applicable 10218 and prior
releases)
Coresession (11.5 Version)
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10050

10106
10193
Frontend LB

Frontend LB
Backend LB
Coresession (Other versions) 10194 Backend LB
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Finlistval (11.5 Version) 10198 Backend LB
Finlistval (Other Versions) 10199 Backend LB
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2.2 DB Grants List

Oracle
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The following grants have to be provided to make a user as master user.

• grant USE ANY SQL TRANSLATION PROFILE to <installation_user>;

• grant ALTER ANY SQL PROFILE to <installation_user>;
• grant EXPORT FULL DATABASE to <installation_user>;
•
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grant ALTER PROFILE to <installation_user>;

• grant CREATE ROLE to <installation_user>;
• grant UPDATE ANY TABLE to <installation_user>;
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• grant INSERT ANY TABLE to <installation_user>;

• grant SELECT ANY TABLE to <installation_user>;
• grant BECOME USER to <installation_user>;
• grant DROP TABLESPACE to <installation_user>;
• grant ALTER SESSION to <installation_user>;
• grant CREATE SESSION to <installation_user>;
• grant DELETE ANY TABLE to <installation_user>;
• grant EM EXPRESS CONNECT to <installation_user>;

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 Finacle 11.11 Installation Prerequisite Guide

• grant IMPORT FULL DATABASE to <installation_user>;

• grant FLASHBACK ANY TABLE to <installation_user>;
• grant GRANT ANY ROLE to <installation_user>;
• grant LOCK ANY TABLE to <installation_user>;
• grant ALTER USER to <installation_user>;

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• grant CREATE USER to <installation_user>;
• grant ALTER TABLESPACE to <installation_user>;
• grant CREATE TABLESPACE to <installation_user>;
• grant RESTRICTED SESSION to <installation_user>;

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• grant UNDER ANY TABLE to <installation_user>;
• grant ALTER ANY ROLE to <installation_user>;
• grant CREATE ANY TABLE to <installation_user>;
•

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grant CREATE ANY SQL TRANSLATION PROFILE to <installation_user>;
• grant CREATE PROFILE to <installation_user>;
• grant REDEFINE ANY TABLE to <installation_user>;
• grant COMMENT ANY TABLE to <installation_user>;
•
•
•
•
•
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grant DROP ANY TABLE to <installation_user>;
grant DROP ANY SQL TRANSLATION PROFILE to <installation_user>;
grant DEBUG CONNECT SESSION to <installation_user>;
grant BACKUP ANY TABLE to <installation_user>;
grant CREATE TABLE to <installation_user>;
•
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grant CREATE SQL TRANSLATION PROFILE to <installation_user>;
• grant DROP PROFILE to <installation_user>;
• grant DROP ANY ROLE to <installation_user>;
• grant ALTER ANY TABLE to <installation_user>;
• grant ALTER ANY SQL TRANSLATION PROFILE to <installation_user>;
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• grant CREATE ANY SQL PROFILE to <installation_user>;

• grant DROP ANY SQL PROFILE to <installation_user>;
• grant DROP USER to <installation_user>;
•
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grant MANAGE TABLESPACE to <installation_user>;

• grant select any dictionary to <installation_user>;
• grant grant any role to <installation_user>;
• grant grant any privilege to <installation_user>;
• grant grant any object privilege to <installation_user>;
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PUBLIC access should be provided to below stored procedures.

UTL_FILE, UTL_TCO, UTL_SMTP, DBMS_LOB, DBMS_JOB, DBMS_RANDOM,
Fi

DBMS_SCHEDULER, DBMS_BACKUP_RESTORE, INTJVMAUX, OWA_UTL,

DBMS_RESOURCE_MANAGER, DBMS_XMLGEN, DBMS_SVS_SQL, LT

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 Finacle 11.11 Installation Prerequisite Guide

EDB
EDB instance creation is mentioned in installation document which takes care of the grants
Following set of grants required for Installation user:

• create/delete user

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• create/delete schema
• create/delete tablespace
• create/delete all DB objects
• insert/delete/update data

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 Finacle 11.11 Installation Prerequisite Guide

3. FAQ
Following are the frequently asked questions(FAQ)

Questions Answers

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Planning to Install
It is an Important question before starting with
Installation. User must be clear on the Finacle version to
Are you aware which Finacle version are be selected. Please get it clarified by your Management ,

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you going to Install? if some confusion get it checked with Release PMO.
User must be aware of the exact technology stack and its
versions for the Installation.
• Tech Stack includes the Operating System(AIX, Linux,

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Sun-solaris)
• Application Server (JBOSS,WAS,WLS),
• Database (Oracle, PostGres)
• Webserver(HIS, OHS, Apache)
Are you aware of the Technology Stack
going to be used for the Installation?
op Please make sure the Tech Stack going to be used is the
certified stack.
This input gains more importance in case of Production
and DR setups. In these scenarios of HA Installation the
topology plays a major role.
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• In general, during the sizing the topology/Deployment
Diagram is recommended by TCG team.
Are you aware of the required topology • If Bank/Implementation team has decided on the
and if it is the certified topology for the Deployment Diagram, please get the deployment diagram
given version and the technical stack clarified by FDM+ team.
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The elapsed time for Setup readiness is decided by many

different factors.
• Time taken for Pre-requisite and software(WAS, Oracle
etc) Installation
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• Time taken for RAC setup or Load Balancer and Firewall

port opening set up if required
• Time taken for Actual Installation ranges between 4-5
hours for Standalone Installation
• Time taken for Actual Installation ranges between 1-2
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days for Cluster Installation

• Time taken for Patch application after Installation
How much time it takes to get the Set Up • Time taken for Customization deployment after
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running Installation
Before Starting Installation
The Installation Guides can be downloaded from the
below mentioned URL.
Do you know where to get the Finacle https://finaclecontent.ad.infosys.com/pages/ProductLan
Installation Guide for the Finacle ding.aspx?prod=Core%20Banking&ver=11.6&url=core&Lo
Version? c=Base

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 Finacle 11.11 Installation Prerequisite Guide

Questions Answers
Are you aware from where to check all The pre-requisites can be checked from the Installation
pre-requisites to Installation? Pre-requisites document provided along with the tar.
Make sure all relevant pre-requisites are set and BOM is
also checked.

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Are all the required servers available and Please ensure all the required servers as per the topology

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configured to be installed are configured and available.
• Web servers
• Load balancers

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• Application servers
• Database servers.
Please refer the pre-requisite Guide for the
configurations required
Are you aware from where to take the
UBS CUT/TAR? opThe UBS CUT is provided by the RD(Release Delivery)
team
• For 10.2.x RD team can be contacted by
finacle_release_delivery DL
• 11.x please check with 116_OpsTeam DL
Are you aware from where to get the The RCD/BOM can be taken from the PMO of the
C
RCD/BOM for this particular Finacle Particular release. In 10.2.x the PMO activity is taken care
version? by Sunitha K L N J /ganesh.n@edgeverve.com . In 11.x
please check with Rajani_Raghu@edgeverve.com
Do you have license for Finacle The license should be taken from the license team. Please
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Installation? If not area you aware from note to check the number of entities that are used and
where to take it? the modules required. License team can be contacted
AJIT KUMAR PANIGRAHY <AJITKUMAR_P@infosys.com>
and Amit_Jain26
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Are you aware from where to get the The TP jars should be downloaded from the URL's given in
Third Party Jars? the RCD .
Are you aware of the solutions to be The Solutions to be installed should be checked based on
Installed? the requirement of the team.
The details/Information of the solution can be checked in
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the Pre-requisite Guide.

Are you aware of the Active components The active components are now asked in ALL,
required if Finacle Infra(FININFRA) is MANDATORY and CUSTOM manner. This ensures that
Fi

being installed? with mandatory ones are not skipped. Please consult the
team before selecting the options. If in doubt, go for ALL .

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 Finacle 11.11 Installation Prerequisite Guide

Questions Answers
Do you know if JBPM is required and how JBPM refers to JBOSS Business Process Management,
to Install it ? which might be required by FWI(Finacle Work Flow
component in FININFRA.

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• For 10.2.x releases JBPM is not mandatory to be
Installed, The Input is asked during Input collection to
decide on that
• For 11.2 and above releases LOS and CRM mandatorily

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require JBPM.

More information can be asked from the FININFRA FWI

team Finacle_WorkFlow <FinInfra_FWI@infosys.com>

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Are you aware of the CORE Modules to Please consult the team before taking this decision, also
be installed if Installing Finacle version in check for future reference.
11.x? The core modules should also match with the License
provided.
Are you aware of the entity/Bank details
like ( Bank id , Sol id , Bank Code etc )?
opThe Bank id and Locale code are the most important
Inputs, which can have a bearing on the whole
installation.
• If the Installation is happening at onsite, please get it
checked by BPD team about these details.
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• These Inputs cannot be changed after Installation using
FDM+
• Please check the Database Dump going to be imported
after the Installation. The Bank ids should match with the
Bank id in the Dump.
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• If it is a Multi entity setup , please check the License as

well before providing these Inputs
Which is the client machine through In some scenarios, we have observed that the client
which installation is to be tested. Is that desktops are not in the same network as the servers.
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added in the same network as • Make sure that the server with domain name can be
installation? pinged from the Desktop
• DNS entry or Local Hosts file entry in Desktop are
proper.
• The Java version and I.E version in the Desktop are as
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per the BOM recommendation.

• The Bit structure of the I.E and Java should be
complaint
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Do we have the required Certificate , FDM+ Installer installs the self signed certificates by
certified by certifying authority default, if the bank wants to enable the setup with signed
certificates. The certificates must be made available by
the Bank.
Are the LBs and Firewall setup With the advent of Silent Installer, we have brought
configured. Are the required ports to be standardization to the ports to be opened on firewall and
opened discussed with the LB team. Load balancer. These details are available in the pre-
requisite guide in a separate sheet.

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 Finacle 11.11 Installation Prerequisite Guide

Questions Answers
Have you completed Environment Environment Validation is a feature of FDM+ that can be
Validation before starting installation utilized to check most of the validations before going for
the actual Installation Process. Environment validation
procedure is mentioned in the Installation Guide .Please

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use it to your advantage
During the Installation
Are you facing problems with OpenSSL Open SSL should be installed and the version should

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version or Java versions? match the version in BOM. The version can be checked by
the below command. <OPENSSL_HOME>/bin/openssl
version . Please also make sure that the
<OPENSSL_HOME>/lib path contains libcrypto.so and

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libssl.so .

Are you aware of the process of Trouble shooting and restarting of Installation steps are
Troubleshoot and restart the Installation
?
op mentioned in the Installation guide. Please refer to the
Trouble Shooting section. The FAQ's are also added in the
Matrix portal, link can be referred below:
http://matrix/site/index.php?option=com_content&view
=category&id=127:fdm&Itemid=23&layout=default
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Whom to contact for any further queries Please search the issue on Matrix below URL , If it doesn't
help please contact FDM+ team on this FDM_SUPPORT
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Post Installation
Are you aware of the process to upload License Update section is mentioned in the Installation
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the license guide also can be referred from the below link in matrix.
http://matrix/site/index.php?option=com_content&view
=article&id=1734:license-
update&catid=127:fdm&Itemid=23
Did you provide the consolidated Please provide your consolidated feedback to
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feedback on the installation FDM_SUPPORT

• A particular format if required for feedback can be
taken from VSS in the below path.
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• $/VSS
GLOBAL/Archie/TOOLS/FDM/FDM+/Documentation/
Installation_Timing.xlsx

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