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    Current Resume 4th Part

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    amangdrive642

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    Current Resume 4th Part

    Uploaded by

    amangdrive642
    14 views1 page

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    Current Resume 4th Part (1)

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    14 views1 page

    Current Resume 4th Part

    Uploaded by

    amangdrive642

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    You are on page 1of 1

    9958107663

    Amansingh7301@gmail.com

    Rajesh PG, Room No 3, Sector

    Aman Kumar
    22B, Gurugram, Haryana 122016
    Profile
    Highly skilled and dedicated professional with 4 years of experience
    in the BPO industry, specializing in customer support, sales, and
    training. Possess a deep understanding of the travel industry,
    including ticketing, reservations, hotel and airlines.
    A results-oriented individual with a passion for delivering
    outstanding customer experiences and contributing to organizational
    growth. Seeking a challenging position in the travel industry to

    utilize my expertise and drive success.

    Experience
    Highlights
    IGT Solutions Pvt Ltd - Customer Support Executive (June
     Strong communication and 2022 to June 2023)

    interpersonal skills with 4 Years  Provided exceptional customer service by addressing
    of Experience in Voice Process inquiries and resolving issues related to travel bookings,
    ticketing, and airlines.
     Proficient in Amadeus, Fare Logix 
    and other travel-related software  Utilized Amadeus, a leading travel technology platform, to
    efficiently manage bookings and provide accurate
    information to customers.

     Knowledgeable about travel
     Collaborated with team members to ensure a seamless
    industry processes, such as customer experience and maintain high levels of customer
    ticketing and airline procedures satisfaction.

     Strong leadership abilities,  Participated in ongoing training and development
    demonstrated by successfully programs to stay updated on industry trends and best
    practices.
    managing and training teams as
    a subject matter expert.
    Teleperformance - Customer Service Associate
    (July 2019 to May 2022)
     Proficient in MS Excel, MS Power  Exceeded sales targets by effectively upselling credit card
    point, MS Word products to customers.
     Conducted comprehensive needs assessments to identify
    customer requirements and recommend suitable credit
    card products.
     Fostered enduring relationships with customers, resulting in

    Education
    high levels of satisfaction and repeat business.
     Collaborated with team members to exchange knowledge
    and enhance overall sales performance.
    IGNOU
    Bachelor Of Computer Applications

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