Hajara

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HAJARA ZIMBA

CUSTOMER SERVICE
Female Qatar, Doha, Doha

Citizenship: Uganda
To work collaboratively with colleagues and management to continuously
improve customer service standards and overall store performance.

Contact
Professional Experience

+974-70348864 CUSTOMER SERVICES


ajarrhymezsharma@gma CARREFOUR

il.com Sept 2023- Oct 2024

Greeted and assisted customers with queries and concerns,


Skills ensuring a high level of customer satisfaction
Resolved customer complaints and issues in a professional and
timely manner
Hospitality Provided product information and made recommendations to
Customer Service customers
Worked effectively as part of a team to achieve sales targets and
Time Management
customer service goals
Ability to work under Utilized strong communication and problem-solving skills to handle
pressure customer interactions
Efficiency Maintained a thorough knowledge of products, services, and
promotions
Proper customer handling
Collaborated with other departments to resolve customer issues
Leadership Skills and improve overall shopping experience
Problem Solving
Computer Literacy Educational History
Adaptability
BACHELORS IN BUSINESS ADMINISTRATION
Languages KYAMBOGO UNIVERSITY UGANDA
Aug 2016 - Nov 2019

English
Fluent - 04 UGANDA ADVANCED CERTIFICATE OF EDUCATION
MASAKA SECONDARY SCHOOL
Feb 2014 - Dec 2015

UGANDA CERTIFICATE OF EDUCATION


MASAKA SECONDARY SCHOOL
Feb 2010 - Nov 2013

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