Human Capital
Human Capital
Human Capital
Manpower planning
• Top-down process.
• The strategic plan will detemine what skills are needed to achieve the goals of the business.
Job description Job title, summary of the job, duties and working conditions and the degree of
supervision.
Job speci cation Quali cations, skills and experience needed to do the job.
Procurement Process
1. Recruitment
• Process of attracting the most competent sta .
Advantages Advantages
Morale improves New ideas and skills
2. Selection
• Identifying the most competent sta .
Business receives application forms, CVs and other relevant documentation. This is checked to
make sure everything has been received.
All applications and CVs are evaluated to see who meets the prescribed criteria. Candidates who
don’t meet the criteria are informed.
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A shortlist is compiled of candidates for the rst round of screening. Each applicant is compared
to a predetermined list of criteria.
Interviews are conducted. Should be done with a panel and a list of predetermined questions. The
purpose is to assess the applicant and their qualities.
In order of preference, candidates are ranked and the highest on the list is o ered the job. If they
decline, the next person on the list is o ered the job.
3. Placement
• Usually placed in the position applied for.
• If it emerges that the employee has a special skill that makes them suitable for a di erent position, they should
be put in that position.
• To move an employee to another position requires the employment contract being re-negotiated.
4. Induction
• NOT THE SAME AS TRAINING!
• It is training that is done with ALL NEW employees to get them accustomed to the business.
• There is no “one-size- ts-all” recipe for an induction programme but there are a few things that should always
be included:
1. Written copy of policies and procedures.
2. Organogram or organisational chart.
3. A face-to-face introduction with sta members in department and management.
4. A tour of facilities.
5. Precise instructions outlining how new sta should perform certain tasks.
6. A mentor or buddy system.
Ensures new sta start with the right information. Retention of sta is higher.
Salary Permanent or temporary workers may earn salaries. A xed amount that is paid once a month on a
predetermined date.
Wages Paid on a daily or weekly basis. Can be a xed sum, calculated on the basis of the number of hours
worked, or a piece rate.
13th cheque A guaranteed bonus. An employee’s annual salary is divided into 13 instead of 12 and two amounts are paid
out in December.
• The world is changing very quickly, no business can hope for success without training or developing the skills
of employees.
• Some businesses don’t see the value in training and skills development because there is no guarantee that the
employees will improve, and it takes employees away from their job when training occurs.
• The steps for developing and implementing an e ective training and skills development programme:
Consider training
resources available
Implement the
programme
7. Employee evaluation
• Performance appraisals are used to evaluate an employee’s performance.
A planning tool The performance targets are agreed upon by the employee and employer.
An evaluation tool At the next appraisal, the performance of the employee is evaluated by the employee and the
manager. Discrepancies are discussed.
A feedback tool If targets aren’t met, reasons are discussed. The employer and employee each have an opportunity
to raise concerns in a formal meeting. Personal Improvement Plans (PIPs) are outlined to improve
performance.
8. Retention
• The business does not want employees to leave the business frequently.
• There are many reasons for an employee to leave:
Employee is
A spouse is Lack of opportunity
unhappy with how
moving to grow and develop
they are treated
Labour legislation
Constitution 108 of 1996 as amended
• It is the fundamental law of South Africa and ensuring basic human rights for all citizens.
• The Bill of Rights is covered in chapter 5 of the Constitution.
The right to just administrative action. The right to housing, food, water, security and health care.
Freedom of movement in and out of the country. Children have special rights.
Freedom of trade, occupation and profession. The right to assemble peacefully and demonstrate and
protest.
Positive Negative
International labour standards are applied in South Africa. Trade Unions have a lot of power in South Africa and they
often forget their original duty.
It ensures the basic rights of employers and employees are All businesses (regardless of size) have to comply with the
protected. Act and it can be tough for small businesses.
Incapacity
• Inability to meet the required work standards.
• It can be split into two categories:
1. Poor work performance.
- Incomplete or inaccurate work, work of a poor standard etc.
2. Poor health.
- Health situations that prevent the employee from meeting the required standards.
Substantive fairness for poor work performance: Substantive fairness for poor health:
1. The employer must prove that the work 1. The employer must try modify or adapt the
standard was fair, the employee knew about it employee’s tasks or try help them to meet the
and the employee was given an opportunity to required standards.
improve. 2. Extended unpaid leave should be considered if
2. Demotion or transfer should be considered this will help the employee recover and return to
before dismissal. work.
3. A transfer should be considered rst.
Misconduct
• Some o enses are worse than others and it should be stated in the Disciplinary Code of the business.
• Forms of misconduct:
Abuse or unauthorised Being under the Bribery and Fighting Failure to Illegal
possession of in uence of alcohol corruption adhere to industrial
company property or drugs rules action
Operational reasons
• AKA retrenchment of workers.
• There are so many reasons for workers to be retrenched.
Workers do no more or no less than the minimum requirements described by the rules of a
Work-to-rule
workplace.
Intermittent strike Takes place when employees stop and start the same strike.
Where striking workers demonstrate in public outside the workplace. Must meet the
Picketing
requirements stated in the Code of Good Practice on Picketing.
Lock-out
• The employer prevents employees from entering the workplace in an attempt to force them to accept
employer’s demands.
• The employer doesn’t have to pay wages and employees cannot sue the employer for loss of income.
Dispute-resolution mechanisms
• The Labour Relations Act makes provision for di erent dispute-resolution mechanisms to be created in order
to prevent and solve dysfunctional con ict in the workplace.
Bargaining · Section 28 of the LRA states that Bargaining councils may be formed by Employers’
council Organisations and Trade Unions in a particular sector. NEDLAC must agree that there
is enough representation from both sides before it can be established.
· The level of representation is important, because the agreements reached will apply to
all parties in that sector, regardless if they were part of the agreement or not.
· If an employer feels the agreement is to his/her disadvantage, he can apply to be exempt
from the agreement.
· The functions of the bargaining council are to:
1. Negotiate and enforce collective agreements on issues such as wages, bene ts
and grievance procedures.
2. Design and submit proposals for policies and laws that have an impact on that
sector.
3. Prevent and resolve labour disputes in that sector / industry.
4. Establishing training and education schemes in that industry.
Statutory · A statutory council is similar to a bargaining council, except the agreements reached at
council the statutory council are not extended to all parties in the sector / industry without the
approval of the Minister of Labour.
· The minimum requirement for the establishment of a Statutory council is 30%
representation of employees and employers operating in that sector.
Workplace · Only established if the business employs 100 or more employees.
Forum · Mechanism whereby employees and employers consult with each other and make joint
decisions on certain issues (not wages).
· Some of the issues dealt with are:
1. Health and safety measures
2. New work methods resulting in the possibility of restructuring
3. Retrenchment of workers
4. Job grading
5. Criteria for merits and bonuses
6. Education and training
If there is a dispute between the WPF and employer that can’t be resolved, it is referred to
the CCMA in writing.
Trade Unions:
· A group of workers organising themselves in a collective organisation with the aim to engage in collective
bargaining with the employer and/or employer organisations.
· Constitution of South Africa recognises Trade Unions and the right to join them.
· The LRA allows registered Trade Unions to be part of the collective bargaining process and to ful l the
following roles and functions:
1. Ensure industrial peace by in uencing policies and decisions regarding labour issues.
2. Address issues like conditions of service, safety in the workplace, remuneration, and workplace
restructuring.
3. Ensure fair treatment of workers.
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· Work standards give employees an understanding of performance expectations. Once employees are
aware of the expectations, it will lead to better performance, more pro ts and potentially better wages
(win-win situation).
· Workers will also have an understanding of how failure to meet standards will be dealt with.
· The role of Trade Unions is carried out by participating in collective bargaining. If it is not possible to
reach an agreement - conciliation, mediation and arbitration will be followed.
· As a last resort, the LRA allows Trade Unions to organise strikes (if the correct procedures are followed) in
an e ort to force the employer to negotiate a settlement for the dispute.
The percentage of black ownership must be at least 40% black ownership to get maximum BBBEE points.
The aim is to empower more black people to become active in management in a business.
To establish socio-economic development by ensuring black people have access to funds to become economically
empowered and start their own businesses.
Implications
Positive Negative
Promotes human rights as granted in the South African The majority of black South Africans have not bene ted
Constitution. from BBBEE.
Real opportunities have occured for black people to There are still a large amount of businesses who window-
become part of the economy. dress.
1% of payroll to
SARS
20% to
National Skills 80% to SETA
Fund
49.5%
10% to SETA 20% mandatory 20% National 0.5% QTCO
discretionary
admin grant Skills Fund quality control
grant
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• The goal of the National Skills Fund is to ensure funds are allocated towards projects prioritised in the
National Skills Development Strategy (NSDS).
• The Mandatory grant is 20% of what the business paid to the Skills Development Levy.
• The business only receives the mandatory grant is Workplace Skills Plans and Annual Training Reports are
submitted.
• To get the Discretionary grant the business must implement pivotal training, learnerships, work integrated
learning or bursaries meeting speci c criteria.
Completed learnerships allows possible employment SETAs overseeing training in the di erent sectors are not
opportunities. always e ective.
More skills in the business could lead to better performance Only 20% of the money is claimed back.
in the business.
Funding for training is obtained from the Skills Smaller businesses nd it di cult to nd time to allow sta
Development Levy. to go on training.
20% of the Skills Development Levy is claimed back by If the employee leaves the business, it is seen as money
submitting ATR and WSP. wasted.
Any person or business that does not follow the act they
can face nes or jail time.
Implications
Positive Negative
It protects vulnerable employees such as part-time, If an employee would like to work longer hours to
farm and domestic workers against being exploited earn more overtime, it is not allowed and as such
by employers. limited the income potential of the employee.