CARRABBAMICO ORIENTATION HANDBOOK

CLEAR DIRECTION
BELONGINGWELCOME TO

UNWAVERING SUPPORT
COMPASSION
preparation
TEAMWORK
The soul of Carrabba’s is our passion for taking care
of people! We are committed to being a great place to
work, have fun, and make money.
Being part of our FAMILY is a big responsibility. In

SELF-RESPONSIBILITY
this handbook, you will find everything you need to
fit right in!

MAKE IT HAPPEN
Welcome to the family! You’re now a
CARRABBAMICO! Get ready to create memories
that last a lifetime!

CLEAR DIRECTION
CARRABBAMICO EXPERIENCE

Name: Start Date:

Restaurant #:

Phone #:

Hours of Operation: M-TH: F: SAT-SUN:

BBI Connect
Username:

BBI University
Username:

Employee/POSi #:

Management Team
Managing Partner:

Managers:

Kitchen Managers:

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ABOUT BLOOMIN BRANDS

Carrabba’s was founded by a real family

- Johnny Carrabba and Damian
Mandola. With their heritage deeply
rooted in family, they set out to create
an authentic dining experience with the
business being ran “straight from the
heart.”

The first Carrabba’s opened in Kirby, TX to great success! The food continues
to be made in our scratch exhibition kitchen with authentic family recipes
that have been passed down through generations from both the Mandola
and Carrabba families. A second location was eventually opened and the
rest is history!

Since then, our family of brands has expanded to include:

Together, these unique, Founder-inspired restaurants make up Bloomin'

Brands, Inc. All the brands were founded by people who have a genuine
passion for food and a desire to share hospitality with others.
Today, Bloomin’ Brands is one of the world's largest casual dining
companies with approximately 87,000 Team Members and more than 1,450
restaurants worldwide.
The Bloomin’ Brands vision statement is ‘Being the company of
restaurants most trusted to nourish and delight Our People – one
moment at a time.’

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EMPLOYEE PROGRAMS

EMPLOYEE RESOURCE GROUPS

Employee Resource Groups (ERGs) are one way
that BBI is keeping its mission of inclusion by
connecting Team Members through dedicated
networks focused on relationship building,
professional growth and development, and active
community involvement!
Groups Include: Bloomin Balance, Woman’s Interest
Network (WIN), BIG, BELONG and ADELANTE!

BBI TRUST FUND

The BBI Trust was founded in 1999 to help financially
support our own Team Members who experience
unexpected or catastrophic emergencies, such as the loss
of their home, or inability to work due to a health issue.
Our founders had strong beliefs about what would make
our company successful, and those beliefs are a cherished part of our
heritage and remain at our core today.
To make a contribution:
BBI Connect > Menu > Life Event > Make a Contribution to BBI Trust

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EMPLOYEE PROGRAMS

HEALTH BENEFITS
Bloomin’ Brands is committed to provide affordable,
quality benefit options to our valued Team Members.
The benefits available to you depend on your position
and length of service with the company.
Once you become eligible for benefits, you will have an
opportunity to enroll yourself and your eligible
dependents in medical, dental and/or vision coverage.
Your Manager will review your benefits including health insurance
and Perks at work.
BloominBrandsBenefits.com

EMPLOYEE ASSISTANCE PROGRAM

No matter where you are on your journey, there are
times when a little help can go a long way toward
achieving your goals.
The Employee Assistance Program offers resources to
help cope with everyday situations. We are here to
help! Get started today!

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Important sites

BBI CONNECT
BBI Connect is our HR system where you can:
 View your Paycheck and Pay History
 Tax Forms/Claims/Allowances
 Change your Personal Address and Contact
information
 Update Direct Deposit information

osi.ultipro.com

BBI UNIVERSITY
BBI University is Bloomin’ Brands Learning
Management System. It is where all employees take
online courses and register for instructor-led training,
courses, or seminars.
Your Manager will provide you with your required
courses to be completed during training.
BBIUniversity.com

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Important sites
HOTSCHEDULES
HotSchedules is our scheduling platform that’s used to:
 View your schedule
 Request shift changes or swap requests
 Request Personal Time Off (PTO) - (not a
guarantee)
 Viewing messages communicated from
Management or other Micos.

Your Manager will provide you with your HotSchedules

login.

MYBBI.COM
MYBBI.COM is our company’s internal portal for all documents,
recipes, websites, and information we use as an organization.
Your Manager will provide you with your login information.

MYBBI.com

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Need to know

MEAL BENEFITS
Carrabbamicos receive special discounts when dining
in their home restaurants. Discounts are also available
at other Carrabba’s locations and our sister brand
concepts.
Your Manager will review your Meal Benefits and
Guidelines.

PAID TIME OFF (PTO)

PTO is provided to eligible hourly Team Members for
planned time away from your workplace. PTO must be
scheduled in advance in accordance with concept guide-
lines and approved by your
Manager.
Your Manager will review Eligibility, Guidelines and
Payroll.

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Work apparel

CARRABBAS APPEARANCE GUIDE

Your appearance represents Carrabba’s and contributes
to the warm, high energy and welcoming atmosphere
found at Carrabba’s.
Your Manager will review our General Appearance
Guidelines, Work Apparel and Personal Appearance
Expectations found on the Carrabbas Appearance
Guide.

cig.training/AppearanceGuide

SHOES FOR CREWS

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Safety & security
We are sincerely concerned for the health and well-being of each
member of our team. We strive to maintain a safe and pleasant
environment for Carrabbamicos, Guests, and Vendors.
Carrabbamicos should be conscious of the safety and security
of fellow Micos, Guests, Vendors and other visitors to our
restaurants and premises. Below are the guidelines to make
part of your daily work environment.
WHEN OPEN:
 All Off-Premises Carrabbamicos that run food to cars must wear panic alarms.
 Admins, Headwait, Key, and Closing Bartender are encouraged to share
panic alarms.
 Managers, Keys, and AKMs should have access to panic alarms.
 Always leave the building out of different exits throughout the night to
distract perpetrators.
 Never discuss restaurant security practices with third parties.
 Minimum of 2 Carrabbamicos in the restaurant always.
 Back door must remain locked at all times!

AT CLOSE:
 Always leave in groups and have someone accompany you to your vehicle.
 Closing team should bring their cars to the front doors (or the doors
they will be leaving through) before closing.
 Never go outside with your checkout bag and visible cash.
 Doors must be locked after close. No exceptions!
 Never count bar drawers or do checkouts in easy view from the outside
of the building or Guests.
 Once you have left the building for the day, you cannot re-enter.
 Once the doors are locked after close, do not open them for anyone
except in clear instances that a Carrabbamico’s safety is in jeopardy.
NOTE: The full Employee Safety & Security Policy was emailed, reviewed and
signed by you during your on-boarding process. Scan the QR code on this
page to review the policy again from MYBBI.com.
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Self-responsibility in the workplace

At Carrabba’s Italian Grill, we are all committed to:

 Providing a respectful workplace free of discrimination and
harassment

 Upholding our Principles & Beliefs of Hospitality and Courage

 Building a culture of trust where everyone feels safe to speak

up without retaliation
Our Preventing Discrimination and Harassment Policy ensures
that everyone is included. Prohibited Conduct, which includes
discrimination, all forms of harassment, and retaliation, will NOT be
tolerated. The policy also provides Our People with access to reporting
incidents without fear of retaliation. See the information below on how to
report incidents.
For more information regarding the policy, use the QR code above to access the
policy or go to bbi.training/PDHPolicy.

To report anonymously:
1 (800) 806-1133
bloominbrands.ethicspoint.com or scan this QR code

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