STP Updated File
STP Updated File
STP Updated File
‘AMAR UJALA’
i
‘CERTIFICATE’
ii
CERTIFICATE FROM FACULTY MENTOR
iii
CERTIFICATE FROM HEAD OF INSTITUTE
iv
ACKNOWLEDGEMENT
“It is not possible to prepare a project report without the assistance and encouragement
On the very outset of this report, I would like to extend my sincere and heartfelt
obligation towards all the personages who have helped me in this endeavor. Without
their active guidance, help, cooperation and encouragement, I would not have made
I am extremely thankful and pay my gratitude to my faculty Ms. Anushka Omer for
her valuable guidance and support on completion of this project in its presently, I
v
EXECUTIVE SUMMARY
Amar Ujala caters to a diverse demographic of readers across various age groups and socio-
economic backgrounds.
Consumer buying behavior for newspapers is influenced by factors like content relevance,
Shift towards digital media consumption has impacted traditional print media, leading to changes
in readership patterns.
Multi-channel Approach: Embracing digital transformation, Amar Ujala has expanded its presence
across online platforms, including a website and mobile app, to reach a wider audience.
Brand Building and Credibility: Focusing on maintaining journalistic integrity, reliability, and
Pricing Strategies: Employing competitive pricing strategies and subscription models to attract
vi
readers while maintaining profitability.
Amar Ujala has adapted its marketing strategy to accommodate changing consumer behavior by
investing in digital platforms, social media engagement, and mobile-friendly content delivery.
Leveraging data analytics and consumer insights to personalize content and advertising for better
audience engagement.
Emphasis on user experience, interactivity, and convenience in accessing news and information
vii
TABLE OF CONTENT
S.No. CONTENT PAGE No.
1 Title Page i.
2 Certificate of Training from Company ii.
3 Certificate from faculty Supervisor iii.
4 Certificate from Head of Institute iv.
5 Acknowledgement v.
6 Executive Summary vi-vii
7 Table of Content viii
8 Introduction 1-4
9 Industry Overview 5 - 15
Organization overview – Name, Logo, Mentor
Nature & Industry etc.
Organization brief – Type of business, Market Share,
10 Products, etc. 16 - 29
Major Functions and brief summary of operations and
offerings
Organization structure – diagram
11 Literature Review 30 - 32
12 Problem Statement & Objective of the study 33 - 35
13 Research Methodology 36 - 37
14 Analysis 38 - 73
15 Observations / Findings 74- 75
16 Recommendations 76 - 80
17 Future Scope & Limitation of the study 81 - 85
18 Conclusion 86
19 Bibliography 87
viii
‘ INTRODUCTION ’
Amar Ujala is a prominent Hindi-language daily newspaper in India, widely recognized for
its comprehensive coverage and extensive readership in Northern India. Known for its
entertainment, sports, lifestyle, and more, Amar Ujala caters primarily to Hindi-speaking
regions. The newspaper has expanded its reach significantly over the years, establishing
multiple editions across various states such as Delhi, Uttar Pradesh, Haryana, Himachal
Pradesh, Punjab, Jammu & Kashmir, and Uttarakhand. It has adapted to modern printing
Amar Ujala upholds a commitment to journalistic ethics and aims to deliver accurate and
unbiased news to its readers. With its longstanding legacy and dedication to quality
reporting, it has earned a reputation for credible journalism in the Indian media landscape.
Known for its comprehensive coverage of news, including national and international events,
politics, entertainment, sports, lifestyle, and more, Amar Ujala caters primarily to Hindi-
speaking regions.
1
The newspaper has expanded its reach significantly over the years, establishing multiple
editions across various states such as Delhi, Uttar Pradesh, Haryana, Himachal Pradesh,
Punjab, Jammu & Kashmir, and Uttarakhand. It has adapted to modern printing technologies
Amar Ujala upholds a commitment to journalistic ethics and aims to deliver accurate and
unbiased news to its readers. With its longstanding legacy and dedication to quality
reporting, it has earned a reputation for credible journalism in the Indian media landscape.
and information across various categories and sections. Its coverage spans:
Regional News: Extensive coverage of news and events specific to the states and
regions where Amar Ujala has editions, including local politics, social issues, culture,
and more.
Sports: Updates, scores, and analysis of sporting events, including cricket, football,
Lifestyle: Articles and features on health, wellness, fashion, travel, technology, and
Opinions and Editorials: Columns, opinions, editorials, and guest articles from
Special Features: Amar Ujala often includes special sections or features dedicated
and more.
Amar Ujala's coverage is aimed at providing a holistic view of current affairs and catering
to the diverse interests of its readers in Hindi-speaking regions, ensuring a mix of news,
3
Amar Ujala is one of India’s leading Hindi newspapers with 22 editions in 179 districts
in 6 states and 2 union territories. With a total daily readership of 4.70 crore (Source:
IRS2019Q2, TR), making it one of the most widely read broadsheet newspapers in the
country.
The strength of Amar Ujala lies in its consistent and superior editorial coverage, with a
clear focus on a variety of local issues in our 179 districts of operation, as well as issues
Amar Ujala Web Services has its focus on quality content, videos, ground-stories, and the
assurance of credible news. Amarujala.com and the app have a reach of over 65+ million
unique worldwide visitors and more than 300 million video views per month. It has an
active social media presence, with over 8.5 million Facebook followers, 4.5 million YouTube
subscribers, 1 million Instagram followers and, 2.1 million Twitter followers. AUW offers
Amar Ujala mobile app in the Hindi language for both Android and Apple users to make
4
Today, Amar Ujala has a staggering circulation of over 1,600,000 copies and a readership
of over 8 million in Uttar Pradesh and Uttaranchal alone. Additionally Amar Ujala is
now also a leading newspaper in Chandigarh, Punjab, Haryana, Himachal Pradesh and
Jammu & Kashmir. Currently, Amar Ujala publishes a 16 page daily issue with more
color pages in every edition.
5
CORPORATE SOCIAL RESPONSIBILTY
CSR arm of Amar Ujala Limited with a mission to create a better future through the
empowerment of all. Amar Ujala Foundation was established in 2012 and in alignment
with company's broader vision, the foundation continues to increase the service outreach
of impact-generating projects. AUF has started several field initiatives that are developing
towards enabling larger swaths of society to live their lives with pride and dignity-through
direct action on the ground to empower everyone. Other goals include women empowerment,
preserving the environment, serving the elderly, recognizing unsung heroes from all walks
Maheshwari Chatravritti, in 2014 for the underprivileged meritorious students to assist them
6
Baandal Valley Project Amar Ujala has adopted 8 villages in Baandal Valley, (situated
near Dehradun, Uttarakhand) in collaboration with HESCO, for the overall upliftment of
people, focusing on women welfare, empowerment and education, skill upgradation and
Dorilal Agrawal Scholarship - Amar Ujala Foundation and Viklang Sahayata Sanstha, Agra
joined hands to support the specially abled meritorious students with financial aid.
recognize the work in preserving the ethos of our literature in the form of awards.
Prominent personalities like Former President of India- Shri Pranab Mukherjee, Indian
lyricist Shri Gulzaar, Indian actor Girish Karnad, has been a part of Shabd Samman.
Hindi Hain Hum - Under Amar Ujala Foundation umbrella, Amar Ujala launched an
initiative called ‘Hindi Hain Hum’ to enhance the glory and pride of the Hindi language
and re-energise its essence, highlighting the high cultural, literary, practical and everyday
Blood Donation Camps - AUF has consistently been initiating health camps for blood
donation, ‘Raktdaan-Mahadaan’, for many years and is breaking records. AUF managed to
organize more than 1400 camps wherein more than 65,000 people donated blood voluntarily
Free health check-ups camps – This is a special initiative of AUF to provide free healthcare
services through standalone camps to meet the immediate health care needs of the
marginalized communities in remote rural areas. In the last two years, more than 432
7
Police Ki Paathshala - This is an innovative initiative of AUF to develop awareness in
adolescents and young students about the law, civil rights, and social responsibilities, where
senior IPS officers and police officials share insights with the students.
Aparajita- 100 Million Smiles - A flagship initiative of Amar Ujala Foundation, was
launched to empower the women of rural and urban areas and to develop a community
that thinks in a positive direction, has a sense of equality towards women, advocates for
gender equality and is also committed to stand against any form of violence towards
women.
8
AMAR UJALA WEEKLY MAGAZINES
9
DRIVERS BEYOND PRINT
The Digital arm of Amar Ujala Limited, AUW delivers around the clock hyperlocal,
national, international news & information across genres like entertainment, tech,
lifestyle, health, education, jobs etc. via its app (android & iOS), social media and
digital properties.
for its design, innovation, and audience fitment. Currently, amarujala.com has a
reach of over 65+ million unique worldwide visitors andmore than 300 million video
with over 8.5 million Facebook followers, 4.5 million YouTube subscribers, 1 million
mobile app in the Hindi language for both Android and Apple users to
A wholly owned subsidiary of Amar Ujala Limited, offers a wide range of printing
solutions designed with the latest technology to cater to the growing requirements of
10
our business partners and advertisers. The range of solutions includes magazines,
11
books, calendars, advertising leaflets, promotional diaries, advertising pamphlets,
advertising fliers, annual reports, newspapers etc. IPPL has a qualified team of pre-
press, press, post press and QC for sheet-fed & web-offset printing requirements.
IPPL is equipped with state-of-the-art sheet-fed, heat set, web offset and other
machines.
merger of Ujala HealthCare Services and Cygnus Medicare. Ujala HealthCare Services
is the diversified healthcare entity of Amar Ujala Limited. Cygnus Medicare was
established to provide high-quality affordable medical and health care facilities to the
and Cardiology. Ujala Cygnus delivers state-of-the-art facilities like trauma, cardiology,
cardiac surgery, high-end critical care, neurosurgery, orthopedics, spine surgery, joint
laparoscopy to name a few. Ujala Cygnus Healthcare Services operates in North India
with 18 multi-super speciality NABH accredited hospitals. Ujala Cygnus has a team
of over 300 highly-qualified doctors, including some of the finest names in the field
of healthcare who have made these centres of excellence possible. Ujala Cygnus is
also amplifying its activities to support the public health systems of the government.
degree integrated marketing solutions to a vast array of clients across the country.
Touch Point offers event production & management, customized activations, print-led
connect, OOH campaigns, PR coverage and so on. Right from the client briefing to
is driven by a highly dedicated team of professionals and the focus is to align brand
objectives with modern concepts to deliver creative and engaging experiences to its
clients. Today, it has a highly esteemed clientele consisting of top-notch brands like
Hindustan Unilever, Byju’s, Gail (India) Limited, Bharat Petroleum, Bajaj, Dabur,
P&G, Hero, Mahindra & Mahindra, Tata Motors, Honda, LG, Volvo, Kellogg’s, Parle,
12
PROJECT JUNOON KHEL KA
Main Project concept : The main objective of the project is to discover the
hidden talents of sports in the children as well as to connect them with the
Social Policy : It aims to motivate the players and encourage them from time
“The main objective of the project is to discover the hidden talents of sports in the
children.”
13
National level players would train the children associated with the campaign. Along with
this, the alumni of the higher institutions of the country will also get guidance. It will
Under Amar Ujala, the ‘Junoon Khel Ka’ campaign began in 1,400 villages of Uttar
Pradesh and Uttarakhand on Monday. Children in the age group of 5 to 17 years are
involved in this campaign, so that they can be the process of nation building through
sports.
This campaign started from 14 centers of Amar Ujala in Uttar Pradesh and
Uttarakhand namely :
Kanpur, Lucknow, Prayagraj, Varanasi, Gorakhpur Jhansi, Agra, Aligarh, Meerut, Ghaziabad,
It aims to motivate the players and encourage them from time to time by organizing
various competitions which increases and maintains their courage and enthusiasm for playing
sports. It is always ready to make successful efforts for the development of the game and
the player. The main objective of the project is to discover the hidden talents of sports in
the children as well as to connect them with the basic stream of the nation.
14
The main objective of the project is to discover the hidden talents of sports in the
children as well as to connect them with the basic stream of the nation. Uttar Pradesh
Olympic Association, All India Chess Federation along with several voluntary
organizations like Robinhood Army, Rural Connect came together for grassroots
support.
Atheletics – 100 meter, 400 meter, 800 meter, 1000meter, Pole vault, Marathon, Shot
“Junoon Khel Ka” program is being started by 'Amar Ujala' for the upliftment, development
and encouragement of sports and sportspersons who will represent India in days to come.
It aim’s for a productive participation in the project in terms of rules, guideline and
security measures for the players. The main objective of “Junoon Khel Ka” is to discover
the hidden talents of sports in the children as well as to connect them with the basic
15
PRODUCTS & SERVICES OFFER BY AMAR UJALA
Amar Ujala, one of the prominent Hindi-language newspapers in India, offers various
products and services apart from its daily newspaper. Some of the key products and
Print Newspaper: The core product of Amar Ujala is its daily newspaper, which
is available in print format and covers national, international, regional, and local
news across various segments like politics, sports, entertainment, business, and more.
Digital Platforms: Amar Ujala has an online presence through its website and
mobile applications. These platforms offer digital versions of their newspaper content,
and magazines that cover specific topics like lifestyle, health, education, career
guidance, etc.
Events and Initiatives: Amar Ujala organizes events, seminars, and initiatives related
Education and Career Guidance: Amar Ujala often offers educational guidance
and career advice through articles, seminars, and specialized content focusing on
16
MAJOR FUNCTIONS OF AMAR UJALA
functions aimed at serving its readership and the wider community. Some of the major
credible and timely news and information to its readers. This includes local, regional,
national, and international news across various domains such as politics, economy,
create public awareness about significant social, political, and economic issues. It
plays a role in shaping public opinion through its editorials, articles, and investigative
reporting.
Promoting Literacy and Education: Amar Ujala often includes educational content,
reader interests.
17
Advertising Platform: Amar Ujala offers advertising services to individuals,
culture, traditions, and local events. It also publishes regional and local editions to
Community Engagement and Initiatives: Amar Ujala engages with the community
Digital Presence and Innovation: With a strong digital presence, Amar Ujala uses
online platforms, including its website and mobile applications, to provide digital
providing spaces for reader feedback, opinion pieces, letters to the editor, and
disseminator, educator, opinion influencer, and community engagement platform. The specific
functions and initiatives may vary over time based on the evolving needs of its readership
18
FUNCTIONS PERFORMED BY THE DEPARTMENT
Finding the cheapest and fastest mode of transportation but must be a reliable and
daily service provider.
19
“Editorial News Department”
All reading material (i.e. everything except advertising) is assembled in the editorial
department. Amar Ujala’s Editorial news department consists of five sub departments which
are as follows:
1. News Room
All general news are either prepared or processed in newsroom. It is a place for writing
news by reporters. The international, national and state news is brought in by wire for
editing either by hand or through electronic editing terminal e.g. Cathode Ray Tube (CRT),
Video Display Terminal (VDT), fax System and computers. This room is a busy place
from early in the day until press time, the intensity increases as the deadline for copy
approaches.
2. Copy Desk
Located in the news room but almost a separate division is the copy desk, where the
stories turned in by reporters and checked by the city editor, are examined by experienced
copy readers. These experienced persons eliminate unnecessary and inappropriate words and
phrases, correct spellings and punctuations, check facts, indicate paragraph and write
headlines.
20
3. Editorial Room
It is the section where editor of the editorial pages and the editorial writers handle the
material that goes on the editorial page including feature stories, book reviews and letters
from readers. They write the editorial comments reflecting the newspaper’s opinion on
important issues.
4. Picture Division
Amar Ujala dehradun has a good staff of photographers who either receive assignments
from the editor or use their own wisdom to take photographs of important events. This
section works closely with the news room. It has sufficient space for dark room.
5. Library
Amar Ujala, Bareilly has a very rich library. It is full of old documents, cassettes, floppies,
journals. The library contains material that is considered ‘dead copy’ but may be used
again to “background” or fill out current stories. It also has file of other newspapers,
which are competitors. Besides above there are different national and international news
agencies such as UNI, PTI, Bhasha and Varta which transmits news to Amar Ujala. Other
21
“PRODUCTION DEPARTMENT”
This is true in case of Amar Ujala too. If production is stopped then there will be no use
of purchase, sales and other departments. Production Department of Amar Ujala is concerned
with the production of newspaper. At Amar Ujala, dehradun, newer “Cold Type” or “photo
entirely new section “Data Processing Section”. This section also deals with the composing
of the processed matter. Composing is done on terminals feeding directly into the computer.
Advertisements are composed and assembled by similar means and duplicated in photo
proofs or the equivalent for the advertiser to approve. Different software’s used here are:
Windows
Ventura
Gem
PageMaker
Akshar etc.
22
2. Camera
In this department negative of the composed material are prepared and with the help of
3. Plate Making
The page of which negative has been prepared is then transferred on a plate make- up of
aluminium by applying a chemical on it and passing it through the various steps. The
In this section a multi speed “ Web Offset” Printing machine with brand name “ORIENT
SUPER” is installed and its capacity of printing is 30,000 copies per hour. The machine
is used for black & white as well as colour printing plate. Griming machine and Weighing
machine are also installed here. From the above description we can conclude that this
23
“HIERARCHIAL ARRANGEMENT”
DIRECTOR
GENERAL MANAGER
CHIEF MANAGER
SENIOR MANAGER
MANAGER
DEPUTY MANAGER
ASSISTANT MANAGER
SENIOR OFFICER
OFFICER EXECUTIVE
24
OBJECTIVES
The main objectives of Amar Ujala, one of India's prominent Hindi-language newspapers,
national, and international events across various domains such as politics, economy, sports,
Social Awareness: To raise awareness about pertinent social issues, societal developments,
government policies, and initiatives that impact the lives of its readership.
Educational Content: To offer informative and educational content that enriches the
Community Engagement: To actively engage with its readership and the community,
addressing their concerns, advocating for their rights, and serving as a platform for public
discourse.
Promoting Culture and Literature: To support and promote cultural heritage, literature,
and arts through coverage of cultural events, literary works, and artistic achievements.
Empowering Readers: To empower its readers by providing them with information that
enables them to make informed decisions in their personal, professional, and civic lives.
25
NATURE & TYPE OF INDUSTRY
The nature of Amar Ujala is primarily within the media and publishing industry. It operates
as a daily newspaper that disseminates news and information across various domains,
including national and international news, politics, entertainment, sports, business, lifestyle,
and more. As a media entity, its primary focus is on journalistic activities such as news
in India. In terms of industry type, it falls under the broader category of the media and
publishing sector, specifically within the print media segment due to its publication as a
daily newspaper. Amar Ujala operates through traditional print editions as well as digital
platforms, aiming to provide news and information to its readers through multiple mediums.
NATURE OF INDUSTRY
Print Media: Initially established as a print newspaper, Amar Ujala delivers news and
international news, politics, sports, entertainment, lifestyle, and more in the Hindi
language.
regions of India.
Digital Transformation: In addition to its print edition, Amar Ujala has ventured
into the digital space, offering online news content, embracing digital platforms, and
26
TYPE OF INDUSTRY
Media and Publishing: Amar Ujala operates within the media and publishing
industry.
Digital Media: It has expanded into the digital media landscape, adapting to the
In summary, Amar Ujala operates as a print and digital media outlet within the broader
industry of media and publishing. It provides news content in Hindi, serving a wide
readership base across various regions in India while adapting to technological advancements
27
TYPE OF BUSINESS
Amar Ujala operates primarily as a media business within the newspaper industry. Its core
a wide range of news and editorial content including national and international
for businesses to promote their products and services to the newspaper's readership.
ensure the newspaper reaches its target audience across various regions in India.
Digital Expansion: Expanding its presence into the digital sphere by offering online
news content through its website and mobile applications to cater to the evolving
In essence, Amar Ujala conducts its primary business operations in the media and publishing
expanding its reach through both traditional print and digital platforms.
28
MARKET SHARE OF AMAR UJALA
Amar Ujala is one of India’s leading Hindi newspapers with 22 editions in 179 districts
in 6 states and 2 union territories. With a total daily readership of 4.70 crore (Source:
IRS2019Q2, TR), making it one of the most widely read broadsheet newspapers in the
country. The geography of Amar Ujala covers North India, including Uttar Pradesh,
Uttarakhand, Himachal Pradesh, Jammu and Kashmir, Haryana, Chandigarh, Punjab, and
Delhi NCR.
29
LITERATURE REVIEW
The main objective of the project is to discover the hidden talents of sports in the children as well as to
connect them with the basic stream of the nation. It aims to motivate the players and encourage them from
time to time by organizing variouscompetitions which increases and maintains their courage and enthusiasm
for playing sports. National level players would train the children associated with the campaign. Along
with this, the alumni of thehigher institutions of the country will also get guidance. It will connect the
children with the basic stream of thenation. Under Amar Ujala, the ‘Junoon Khel Ka’ campaign began
in 1,400 villages of Uttar Pradesh and Uttarakhand onMonday. Children in the age group of 5 to 17 years
are involved in this campaign, so that they can be the processof nation building through sports.
It aims to motivate the players and encourage them from time to time by organizing various
competitions whichincreases and maintains their courage and enthusiasm for playing sports.It is always
ready to make successful efforts for the development of the game and the player.The main objective of
the project is to discover the hidden talents of sports in the children as well as to connectthem with the
basic stream of the nation. In the first phase, 100 villages of each center have been selected and divided
into 5 zones. Efforts will be madeto hone the talents of the children through various competitions. The
selected players from the village shall get opportunities at the national level in future and the way for
their employment shall also be paved, this is the basic spirit of this campaign.National level players
will train the children associated with the campaign. Along with this, the alumni of the higher
institutions of the country will also get guidance. It will connect the children with the basic stream of
the nation.
In the 1,400 villages that have been selected in the initial phase, thousands of families have been added
alongwith children.The main objective of the project is to discover the hidden talents of sports in the
30
children as well as to connectthem with the basic stream of the nation. Uttar Pradesh Olympic
31
Association, All India Chess Federation along with several voluntary organizations like Robinhood.
Amar Ujala is one of the leading Hindi-language newspapers in India. While specific academic
literature focusing on the marketing strategies of Amar Ujala might be limited, we can draw
insights from various sources, including articles, industry analyses, and case studies to understand
Digital Transformation: Newspapers like Amar Ujala have adapted to the digital age by
establishing a strong online presence. They have websites and mobile apps to cater to a
Content Diversification: Apart from news, Amar Ujala may have diversified its content
Regional Focus: Given its strong presence in North India, Amar Ujala might have employed
region-specific marketing strategies to resonate better with the local audience. This could
Social Media Marketing: Utilizing various social media platforms to engage with audiences,
share news updates, run campaigns, and interact with readers. Social media can also be
or partnering with local organizations for joint promotional activities to expand their reach
and engagement.
32
Customer Relationship Management (CRM): Implementing strategies to maintain a loyal
reader base through personalized content, subscription offers, loyalty programs, and
Data Analytics and Targeted Marketing: Employing data analytics to understand reader
preferences and behaviors. This information can be utilized for targeted advertising and
marketing campaigns.
Print Innovation: Exploring innovative print marketing strategies, such as special editions,
other monetization strategies for their digital content to diversify revenue streams.
While academic literature might not explicitly cover Amar Ujala's marketing strategies
comprehensively, insights from industry analyses, marketing case studies, and business
reports can provide valuable information about the approaches adopted by the newspaper
33
PROBLEM STATEMENT
"Despite being a prominent player in the media industry, Amar Ujala faces challenges in
understanding and adapting to evolving consumer buying behaviors in the digital era. The
newspaper industry has witnessed a significant shift in consumer preferences, with a growing
inclination towards online platforms for news consumption. This study aims to analyze the
current consumer buying behavior trends, preferences, and factors influencing consumers'
choices regarding print and digital news media. Additionally, it seeks to evaluate the
changing consumer behaviors. By identifying the gaps between consumer expectations and
the strategies adopted by the organization, this research aims to provide actionable insights
landscape."
34
OBJECTIVE OF THE STUDY
The objective of the study on consumer buying behavior and marketing strategies adopted
Understanding Consumer Behavior: To analyze and comprehend the factors that influence
readership.
Identifying Preferences and Patterns: To identify the preferences, motivations, and patterns
of consumer behavior in relation to choosing Amar Ujala over other newspapers or media
sources.
implemented by Amar Ujala in attracting and retaining consumers. This includes examining
Competitive Analysis: To compare Amar Ujala's marketing strategies with those of its
competitors in the newspaper industry. Understanding what sets Amar Ujala apart and its
competitive advantages.
Consumer Satisfaction and Loyalty: To gauge consumer satisfaction levels with Amar
Ujala's content, services, and overall brand experience. Additionally, to explore factors
35
Recommendations for Improvement: To propose recommendations and strategies based
on the study findings to enhance consumer engagement, satisfaction, and loyalty. This
etc.
expand its market share or target new consumer segments based on identified consumer
Forecasting Trends: To predict future trends in consumer behavior within the newspaper
industry knowledge by providing valuable insights into consumer behavior and effective
media consumption.
marketing strategies.
36
“RESEARH METHODOLOGY - MEANING OF RESEARCH”
Research methodology refers to the systematic way in which research is conducted and the
techniques and procedures used to gather information, analyze data, and draw conclusions.
It is the blueprint or plan that outlines how a researcher will approach their study, guiding
the process from the initial research question to the final analysis and interpretation of
results.
There are several types of research methodologies, each with its own set of techniques
and approaches:
37
Mixed-Methods Research: This methodology combines both qualitative and quantitative
approaches in a single study, allowing researchers to gain a comprehensive understanding
of a research problem by utilizing the strengths of both methods.
38
ANALYSIS AND INTERPRETATION
Dainikjagran 30
Amar ujala 40
Hindustan 20
Other 10
45
40
35
30
25
20 Percentage of respondent
15
10
0
Dainik jagran Amar ujala Hindustan Other
INTERPRETATION
30%respondent for Dainik jagran,40%forAmarujala,20%hindustan,10%for other
39
Q2.Please chooses your gender?
Male 60
Female 40
Percentage of respondent
70
60
50
40
30 Percentage of respondent
20
10
0
Male Female
INTERPRETATION
60% respondent male and 40% is female
40
Q. 3. Does it have a good paper and good printing quality?
yes 40
N0 60
Percentage of respondent
70
60
50
40
30 Percentage of respondent
20
10
0
yes N0
INTERPRETATION
40% respondent agree and 60%disagree
41
Q4.How long you will buy a newspaper?
6 month to 1 year 18
1 year to 3 year 39
3 year to above 33
Percentage of respondent
45
40
35
30
25
20
15 Percentage of respondent
10
5
0
Less than 6 6 month to 1 year to 3 3 year to
months 1 year year above
42
Q5 If there is a nice newspaper with good design with good quality but it is a new
brand you never heard about it, will you buy it?
Yes 44
No 56
Percentage of respondent
60
50
40
30
Percentage of respondent
20
10
0
Yes No
43
Q6 Does it have sufficient information regarding you?
YES 90
NO 10
PERCENTAGE OF RESPONDENT
100
90
80
70
60
50
% OF RESPONDENT
40
30
20
10
0
YES NO
44
Q7. Decision to subscribe newspaper in FAMILY?
HIMSELF/HERSELF 20
SPOUSE 13
WHOLE FAMILY 40
CHILDREN 17
PERCENTAGE OF RESPONDENTS
45
40
35
30
25
20
15
10
% OF RESPONDENTS
5
0
45
Q8. Most preferred advertisements:
CLASSIFIED 45
DISPLAY 15
FINANCIAL 25
POLITICAL 15
Percentage of respondent
50
45
40
35
30
25
Percentage of respondent
20
15
10
5
0
CLASSIFIED DISPLAY FINANCIAL POLITICAL
46
Q9. Is it easily available to you?
Yes 97
No 3
Percentage of respondent
80
70
60
50
40
Percentage of respondent
30
20
10
0
Yes No
47
Q10 Are you satisfied with the price of newspaper?
Yes 92
No 8
Percentage of respondent
100
90
80
70
60
50
Percentage of respondent
40
30
20
10
0
Yes No
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Q11.Are you satisfied with schemes/offer provided?
Yes 78
No 22
Percentage of respondent
90
80
70
60
50
40 Percentage of respondent
30
20
10
0
Yes No
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Q12.If your friend recommends you to buy a new newspaper, Will you buy?
Yes 70
No 30
Percentage of respondent
80
70
60
50
40
Percentage of respondent
30
20
10
0
Yes No
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For Education Segment
ANALYSIS
INTERPRETATION
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ANALYSIS
INTERPRETATION
Dainik Jagran is most preferred newspaper now a time by our clients. Amar
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ANALYSIS
INTERPRETATION
As per my survey of “My city newspaper” of Amar ujala 65.9% people keep it in the
category of good and 27.3% people keep it in the category of medium while 2.3%
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ANALYSIS
INTERPRETATION
People are mostly prefer to read the content of Education, sprots and then politics
in print media.
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ANALYSIS
INTERPRETATION
As per my survey, 37.2% people have considered the content of the newspaper as good
while 37.2% people have considered it better and 23.3 people have kept it in the medium
category.
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ANALYSIS
INTERPRETATION
As per my survey, 62.8% people are somewhat familiar with the newspaper while 32.6%
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ANALYSIS
INTERPRETATION
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ANALYSIS
INTERPRETATION
47.7& people considered it natural and 50% people believed that the advertisement
58
ANALYSIS
INTERPRETATION
As per my survey, 88.6% use social media for local news while 86.4% prefer news apps
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ANALYSIS
INTERPRETATION
81.8% people believe that after print media E-media is a good alternative of advertisement
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ANALYSIS
INTERPRETATION
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FOR RETAIL SEGMENT
ANALYSIS
INTERPRETATION
As we can see in the graph that according to our survey people get
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ANALYSIS
INTERPRETATION
If we talk about print media then people mostly prefer to read the content of education
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ANALYSIS
INTERPRETATION
As we can see in the graph that according to our survey all people like to read
newspaper.
ANALYSIS
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INTERPRETATION
Dainik Jagran is most preferred newspaper now a time by our clients. Amar Ujala is
ANALYSIS
65
INTERPRETATION
As per my survey, 51.8%% people have considered the content of the newspaper
ANALYSIS
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INTERPRETATION
As per my survey of “My city newspaper” of Amar Ujala 46.4% people keep it in the
ANALYSIS
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INTERPRETATION
People are mostly prefer to read the content of Education, Sprots and then Crime in print
media.
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ANALYSIS
INTERPRETATION
As per my survey, 76.8% people are somewhat familiar with the newspaper while 21.4%
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ANALYSIS
INTERPRETATION
94.6% of the people believe that if they do not promote their industry then somewhere
70
ANALYSIS
INTERPRETATION
96.4% people believe in advertisement on Instagram marketing and 75% people are
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ANALYSIS
INTERPRETATION
89.3% people considered it natural and 10.7% people believed that the advertisement
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ANALYSIS
INTERPRETATION
As per my survey, 100% use social media for local news while 85.7% prefer news apps
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ANALYSIS
INTERPRETATION
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From the above data analysis and interpretation, following observations can be
made:
Amar Ujala is the most preferred newspaper and dominates in the market.
While subscribing a newspaper the customer lay much emphasis on the quality of
Majority of customers are brand loyal and they do not change their preferences
easily. Once a paper is subscribed in their family they prefer to continue for years
to come.
Supplements play a vital role in making preference towards a newspaper and the
Generally customers like to read political and local news at the first instance than
Most of the readers want that a newspaper has to give much emphasis on
educational message which will be helpful in developing the minds of the people
of our country.
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Newspaper readers don’t give much emphasis on no. of pages and price of the
newspaper. They also don’t like ads contained in the newspaper especially the
lottery section.
The vast development in the electronic media and due to its vast coverage it has
been found that the best way for sales promotion is by giving the ads on T.V.
From my research, I conclude that many people trust Amar Ujala and read daily,
Since, print media plays an important role from advertisement and awareness
perspective.
I am successfully able to solve many queries of clients for Amar Ujala and
define the quality of Amar Ujala by distributing sample newspaper to all 100
clients.
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RECOMMENDATIONS
First Amar Ujala has to establish its image as an unbiased neutral newspaper
Company should give gifts like T-shirts, begs, caps etc. to the daily Amar Ujala
The newspaper should have to increase international news so that customers won’t
In the Statutory Supplement i.e. of films a new column should be added that
provide information about top ten Hindi film songs and top ten films.
More information regarding style and patterns of recent modelling and fashion.
Articles on customer queries regarding legal issues and help should be included
The information of the different cities should be included in the newspaper like
List of general household items, services and goods and their availability in the
city should be published on regular weekly basis along with price range.
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Should increase news about Medical development.
because it covers whole area of Uttar Pradesh and also costs lower than the national
channel.
The company should launch various type of competition from time to time to
In the inferior places where the newspapers could not reach on the same day
The first page of the newspaper should be designed in an attractive way than
other newspapers by using picture sand columns so that the customers who are
buying news paper from the book stalls can be impressed from its first sight.
The company should have to make more efforts to create awareness about its
four supplements in the inferior areas of cities so that people who do not subscribe
Amar Ujala may come to know about the features covered by these supplements
Problems related with welfare of society and corruption and their solution be
given.
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Hindi used in a newspaper should be easy so that it can be under stood by
everyone.
The newspapers should always stimuli ideas and add more place in columns for
social development in all spheres of Indian society in the form of poems, comments
Sometimes news is printed in different manner to fill the space. This should be
avoided because this will deteriorate the image of the newspaper in the eyes of the
readers.
Due to several adverse circumstances one may feel a lot of ailments. Therefore
Weekly in the newspaper the interviews of the famous personalities of the city
and their views and opinion should be printed so that an idea can be generated
Should not charge extra price for supplement. From the above report it can be
concluded that Amar Ujala is the dominating newspaper in western parts of Uttar
Eastern and northern part of Uttar Pradesh also .Amar Ujala had already given
much emphasis on some points but other points should also be considered and
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Understand the target audience
o Engage with the newspaper's creative team to develop impactful and visually
appealing ad campaigns that resonate with the readers.
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Consider innovative ad placements
o Craft ad copy and visuals that are tailored to the newspaper format and
resonate with Amar Ujala's readership.
o Leverage special editions and features of Amar Ujala, such as festival issues,
annual publications, or thematic sections, to align your client's campaigns
with relevant topics.
Track ad performance
o Work with Amar Ujala to track and measure the effectiveness of your
client's advertisements, ensuring transparency and providing valuable insights
for future campaigns.
o Consider integrated campaigns
o Explore opportunities to integrate Amar Ujala's print and digital platforms
with other advertising channels for a cohesive and comprehensive campaign.
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FUTURE SCOPE OF THE STUDY
A study of consumer buying behavior and marketing strategies adopted by Amar Ujala can
offer valuable insights into understanding how consumers make purchasing decisions and
how a prominent brand like Amar Ujala tailors its marketing efforts to meet consumer
Purchase Decision Process: Studying the stages consumers go through before making a
purchase.
Demographic and Psychographic Analysis: Identifying the characteristics and traits of the
target audience.
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Marketing Strategies by Amar Ujala:
Advertising and Promotion: Examining the various marketing channels and campaigns
Digital Marketing and Social Media Presence: Evaluating Amar Ujala's online strategies,
Brand Loyalty Programs: Studying initiatives employed by Amar Ujala to retain existing
Trend Analysis: Predicting future consumer behavior patterns based on current trends and
developments.
Global Expansion Strategies: Exploring opportunities for expansion into new markets and
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Evolving Consumer Preferences: Continuously tracking and adapting to changing consumer
Strategic Insights: Providing valuable information for Amar Ujala to fine-tune its marketing
strategies.
Competitive Edge: Understanding consumer behavior can help the company stay ahead of
competitors.
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LIMITATION OF THE STUDY
Sample Size: The study might have limitations in terms of the sample size of consumers
or markets surveyed. A small sample size might not be representative of the entire consumer
Limited Scope: The study might focus on specific geographic locations, demographics, or
certain products/services offered by Amar Ujala. This limited scope could restrict the
Time Constraints: Time constraints could limit the depth and breadth of the study.
Changes in consumer behavior and marketing strategies over time might not be fully
Data Collection Methods: Reliance on specific data collection methods (like surveys,
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Subjectivity in Responses: Consumer responses to surveys or interviews might be
influenced by subjectivity, recall bias, or social desirability bias, impacting the accuracy of
Industry Changes: Rapid changes in the media industry or marketing landscape might
render some findings outdated or less relevant, especially if the study duration is prolonged.
could impact the depth and quality of the study's analysis and conclusions.
External Factors: External factors such as economic changes, cultural shifts, or unforeseen
events (like the COVID-19 pandemic) could influence consumer behavior and marketing
strategies, which might not have been accounted for in the study.
Influence of Competition: The study might not fully consider the impact of competitors'
strategies on consumer behavior or the marketing strategies adopted by Amar Ujala, limiting
of findings might introduce biases or limitations in the conclusions drawn from the study.
It's essential for researchers to acknowledge these limitations while interpreting the
results of the study, as they could affect the applicability and reliability of the findings
in real-world scenarios.
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CONCLUSION
The study delving into consumer buying behavior and the concurrent marketing strategies
employed by Amar Ujala reflects an intricate interplay between consumer preferences and
consumer decisions, it becomes apparent that consumers today are driven by a blend of
rational and emotional triggers in their purchasing choices. Amar Ujala's adoption of diverse
strategic partnerships, Amar Ujala has adeptly tailored its marketing initiatives to resonate
with evolving consumer needs and preferences. Moreover, the findings underscore the
through multiple touchpoints has been pivotal in enhancing brand loyalty and expanding
Amar Ujala's consumer base. However, it is crucial to acknowledge that consumer behavior
strategies are imperative for Amar Ujala to sustain its relevance and competitiveness in an ever-
evolving market landscape. In conclusion, the study accentuates the symbiotic relationship
between consumer buying behavior and effective marketing strategies, with Amar Ujala
research provides valuable insights into the intricacies of consumer behavior and serves as a
foundation for continuous refinement and innovation in marketing approaches within the media
industry.
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BIBLIOGRAPHY
Mr. Sanjay Sachan (Consultant Manager - Production, Amar Ujala Publication Ltd.)
https://www.amarujala.com/
https://chat.openai.com/
https://www.scribd.com/
https://www.wikipedia.org/
https://indianexpress.com/
https://www.quora.com/
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