AN INTERNSHIP REPORT ON

HUMAN RESOURCE MANAGEMENT DEPARTMENT

IN AIRPORT AUTHORITY OF INDIA [ AAI ] ,

CHENNAI AIRPORT

Submitted in the partial fulfilment of the requirements

For the award of the degree in
MASTER OF BUSINESS ADMINISTRATION
By
K . ABITHA FELIK

UNDER THE GUINDANCE OF

Mr. SURESH KUMAR MOHANTY
SR.MANAGER ( HR )
AAI , CHENNAI AIRPORT

8TH APRIL – 30TH APRIL

2024
 ACKNOWNLEDGEMENT

First I would like to thank the Lord for his blessings and strength he gave
throughout the internship.

And I also thank my gratitude to Dr . M.G.R . University , Principal of the MBA

department, Dr . Brinda for providing us the academic information and
knowledge to pursue in MBA [ HR ] program.

I express my heartfelt gladness and gratefulness to our beloved Deputy head

of the department Dr . Asrafi for carrying out this internship .

I would like to thank Mr. Suresh Mohanty Senior Manager of HR, AAI Chennai
providing permission for the internship and his extended valuable support . I
would like to thank Mrs . Therasa Shanthi , AAI Chennai for the continuous
guidance, active contributions and been very supportive in my internship by
giving valuable information throughout to complete this internship work. I
would like to thank all the staffs of the AAI- Chennai, who have been supportive
all through this journey in successful completion of this internship.

K. ABITHA FELIK
 INTRODUCTION
The Airport Authority of India (AAI) is a statutory body that manages
and operates airports in India. It was established in 1995 under the
Airports Authority of India Act,1994. The AAI is responsible for
creating, upgrading, maintaining, and managing civil aviation
infrastructure in the country. The primary objectives of the AAI
include providing safe, efficient, and coordinated airport operations,
ensuring the orderly growth of civil aviation, and developing new
airports and upgrading existing ones to meet the growing demands
of air travel in India. The AAI manages a significance number of
airports across the country, including major international airports,
domestic airports and regional airports. Some of the key functions of
the AAI include air traffic management, airport operations and
management, airport development and planning, providing air
navigation services and promoting civil aviation and airport related
activities in India. It plays a crucial role in ensuring the smooth
functioning of airports, facilitating air travel and supporting the
growth of the aviation industry in the country.

The AAI also works closely with various stakeholders, including

airlines, regulatory authorities and other government agencies, to
ensure the effective and efficient operation of airports. It focuses on
enhancing passenger experience, improving airport infrastructure,
implementing safety and security measures and promoting
sustainable development in the aviation sector.
Overall, the Airport Authority of India palys a vital role in the
development and management of airports across India, contributing
to the growth and progress of the civil aviation industry in the
country, including airlines, regulatory authorities, and other
government agencies, to ensure the effective and efficient operation
of airports. It focuses on enhancing passenger experience, improving
airport infrastructure, implementing safety and security measures,
and promoting sustainable development in the aviation sector.
MISSION OF AIRPORT AUTHORITY OF INDIA
The mission of the Airport Authority of India (AAI) is to be the
foundation of a safe, secure, efficient and sustainable aviation
Industry in India. The AAI aims to achieve this mission by focusing on
several key areas:
1. Safety and Security: The AAI is committed to ensuring the
highest standards of safety and security in all aspects of airport
operations. It works diligently to maintain safe and secure
airport environments, implement robust safety protocols and
adhere to international aviation standards.
2. Customer Services: The AAI strives to provide exceptional
customer service to passengers, airlines and other stakeholders.
It aims to enhance the passenger experience by offering
efficient and comfortable airport facilities, modern amenties
and seamless travel processes.
3. Infrastructure Development: The AAI is responsible for
developing and upgrading airports infrastructure across the
country. Its mission is to create world-class airport facilities,
improve runway and terminal capacities and enhance the
overall efficiency of airport operations.
4. Air Navigation Services: The AAI provides air traffic
management and air navigation services to ensure the safe and
efficient movement of aircraft. It control, communication,
navigation and surveillance.
5. Regional Connectivity: The AAI is dedicated to promoting
regional connectivity and supporting the development of
airports in remote and underserved areas. It aims to connect
more regions in India by developing and managing airports in
these areas, thereby boosting economic growth and tourism.
6. Environmental Sustainability: The AAI is committed to
minimizing the environmental impact of airport operations. It
strives to adopt eco-friendly practices, implement energy-
efficient measures, and foster a collaborative aviation
ecosystem.
Overall, the mission of the Airport Authority of India is to create
and maintain a robust aviation infrastructure, deliver superior
services, ensure safety and security, and contribute to the
sustainable growth of the India aviation industry.
VISION OF AAI:
The vision of the Airport Authority of India (AAI) is to be a
world-class organization in providing airport management, air
traffic services and airport infrastructure development. The AAI
strives to achieve excellence in its operations and aims to be a
global leader in the aviation industry.
THE KEY ELEMENTS OF AAI’S VISION INCLUDE:
1.Operational Excellence: The AAI envisions maintaining
operational excellence in all aspects of airport management. It
aims to deliver seamless and efficient airport services, ensuring
the highest standards of safety, security and customer
satisfaction.
2. Infrastructure Development: The AAI aspires to develop and
maintain state-of -the-art airport infrastructure that meets
global standards. It seeks to create modern, sustainable and
technologically advanced airports that cater to the growing
demands of air travel.
3. Innovation and Technology: The AAI embraces innovation
and the use of cutting-edge technology to enhance its services
 and operations. It envision adopting advanced solutions for air
traffic management, airport operations and passenger
facilitation.
4. Global Leadership: The AAI aims to be a global leader in airport
management and air traffic services. It seeks to be recognized
internationally for its expertise, professionalism and ability to provide
worl-class aviation infrastructure and services.
5. Regional Connectivity: The AAI is committed to enhancing regional
connectivity across India. It envisions developing and managing
airports in remote and underserved areas, fostering economic
development and connecting communities through air travel.
6. Sustainability and Environmental Stewardship: The AAI is
dedicated to sustainable development and environmental
stewardship. It Aims to minimize the environmental impact of airport
operations through the adoption of eco-friendly practices, energy-
efficient technologies and sustainable infrastructure development.
7. Collaborative Partnerships: The AAI Believes in building strong
partnerships and collaborations with stakeholders, including airlines,
government agencies, local communities and international
organizations. It aims to work collectively to promote the growth and
development of the aviation Industry in India.
Through its vision, the AAI strives to position itself as a leading
organization that sets benchmarks in airport management, air traffic
services and infrastructure development while contributing to the
growth and progress of the Indian aviation sector.
ROLES AND RESPONSIBILITIES OF AAI:
The Airport Authority of India(AAI) has several roles and
responsibilities in managing and operating airports in India. Here are
some of its key responsibilities:
1. Airports Management: AAI is responsible for the management
and operations of airports in India.This includes ensuring
smooth airport operations, maintaining airport infrastructure
and providing essential services such as ground handling,
terminal management and maintainance.
2. Air Traffic Management: AAI provides air traffic control services
to ensure safe and efficient movement of aircraft in Indian
airspace. It manages air traffic control towers, communication
systems, navigation aids and surveillance system to ensure the
safety of flights.
3. Airport Infrastructure Development: AAI is involved in
developing, upgrading and maintaining airport infrastructure
across the country. It plans and executes infrastructure projects
such as runway expansions, terminal construction and taxiway
development to accommodate increasing air traffic and
enhance airport capacity.
4. Air Navigation Services: AAI provides air navigation services
including communication, navigation and surveillance systems.
It ensures accurate and reliable communication between pilots
and air traffic controllers, as well as navigation aids for precise
aircraft positioning and surveillance systems for monitoring and
managing air traffic.
5. Aviation Safety and Security: AAI is responsible for
implementing and enforcing safety and security measures at
airports. This includes conducting safety inspections,
implementing security protocols, and ensuring compliance with
national and international aviation safety and security
standards.
6. Regional Connectivity: AAI plays a crucial role in promoting
regional connectivity by developing and managing airports in
remote and underserved areas. It focuses on enhancing air
connectivity, supporting the growth of regional airports and
facilitating economic development in those regions.
7. International Relations and Agreements: AAI engages in
international relations and agreements with other countries
and international aviation organizations. It collaborates on
matters such as bilateral air services agreements, aviation
infrastructure development and sharing of best practices in
airport management and air traffic control.
8. Stakeholder Engagement: AAI engages with various
stakeholders, including airlines, government agencies, local
communities and passengers. It collaborates with stakeholders
to address their concerns, ensure smooth operations and
provide quality services to passengers and the aviation industry.
9. Environmental Sustainability: AAI is committed to promoting
environmental sustainability in its operations. It implements
measures to minimize the environmental impact of airports,
such as adopting energy-efficient technologies, promoting
waste management practices, and supporting eco-friendly
initiatives.
10. Training and Skill Development: AAI provides training and
skill development programs for its employees and stakeholders
in areas such as airport management, air traffic control, aviation
safety, and security. It ensures that personnel have the
necessary skills and knowledge to carry out their
responsibilities effectively. These are some of the major roles
and responsibilities of the Airport Authority of India. The AAI
plays a vital role in managing airports, ensuring safe and
efficient air travel, promoting regional connectivity, and
contributing to the growth of the Indian aviation industry.
Board consists of a chairman and five whole time members which
are appointed by the central government. Director General of Civil
Aviation is an ex-officio member of AAI board. Apart from this, AAI
board also has part-time members. AAI is divided into five
administrative regions, each headed by a Regional Executive
Director (RED). AAI having its corporate headquarters at Rajiv
Gandhi Bhawan, New Delhi is operating from its five regional
headquarters namely;
1. Eastern Regional Headquarter at Kolkata, West Bengal
2. Western Regional Headquarter at Mumbai, Maharashtra
3. Northern Regional Headquarter at Delhi, NCR
4. Southern Regional Headquarter at Chennai, Tamil Nadu
5. North-Eastern Regional Headquarter at Guwahati, Assam
AAI HAS FIVE TRAINING ESTABLISHMENTS, INCLUDING THREE
ATS TRAINING ORGANIZATIONS (ATSTO) VIZ:
1. The Civil Aviation Training College (CATC) at Prayagraj, Uttar
Pradesh.
2. Hyderabad Training Centre (HTC) at Hyderabad, Telangana.
3. National Institute of Aviation Training and Management
(NIATAM) at Gondia, Maharashtra.
4. Indian Aviation Academy (National Institute of Aviation
Management and Research (NIAMAR) at Delhi (a joint venture of
Airports Authority of India, Directorate General of Civil Aviation
(India) and Bureau of Civil Aviation Security, Govt of India) and
5. Fire Training Centres (FTC) at Delhi & Kolkata.
An Aerodrome Visual Simulator (AVS) has been provided at CATC
and non-radar procedural ATC simulator equipment is being
supplied to CATC Allahabad and Hyderabad Airport. AAI has a
dedicated Flight Inspection Unit (FIU) with a fleet of three aircraft
fitted with a flight inspection system to inspect Instrument Landing
Systems up to Cat-III, VORS, DMES, NDBS, VGSI (PAPI, VASI) and
RADAR (ASR/MSSR). In addition to in-house flight calibration of its
navigational aids, AAI undertakes flight calibration of navigational
 aids for the Indian Air Force, Indian Navy, Indian Coast Guard and
other private airfields in the country.

HIEARCHY OF THE AAI

The hierarchy of the Airport Authority of India (AAI) typically follows
a structure with various levels of management and organizational
roles. While specific designations and roles may vary based on the
size and structure of the organization, here is a general hierarchy
commonly found in government organizations like the AAI:
Chairman: The highest-ranking official in the AAI, responsible for
overall leadership and strategic decision-making.
Members: AAI may have members who assist the Chairman in the
management and decision-making process. These members could
include Member (Operations), Member (Finance), Member
(Planning), etc., depending on the specific areas of responsibility.
Regional Executive Directors (RED): Each region of the AAI may have
a Regional Executive Director who oversees and manages the
operations of airports within that particular region.

Airport Directors: The Airport Director is responsible for the overall

management and administration of a specific airport. They oversee
various departments and ensure smooth operations and adherence
to regulations and guidelines.
General Managers/Deputy General Managers: General Managers or
Deputy General Managers are appointed to manage specific
departments or functions within the organization. They report to the
Regional Executive Directors or Airport Directors.
Managers/Assistant Managers: Managers and Assistant Managers
are responsible for supervising teams and executing day-to-day tasks
in their respective departments.
Junior Executives/Officers: Junior Executives or Officers are typically
entry-level positions, responsible for specific tasks and operations
within their assigned departments.
 Type of department in Airport authority of India
The Airport Authority of India (AAI) consists of various departments
that work together to manage and operate airports across the
country. Some of the key departments within the AAI include:
1. Airport Operations: This department is responsible for the day-to-
day operations and management of airports. It oversees activities
such as passenger handling, baggage handling, terminal operations,
parking management, and ground handling services.
2. Air Traffic Control (ATC): The ATC department manages and
regulates air traffic movements in Indian airspace. It ensures the safe
and efficient flow of aircraft, provides communication and navigation
services, and coordinates with pilots to maintain separation and
prevent conflicts.
3. Engineering: The Engineering department is responsible for the
design, construction, and maintenance of airport infrastructure. It
handles projects related to runways, taxiways, aprons, terminals, and
other facilities. This department also oversees the installation and
maintenance of navigation aids, communication systems, and other
technical equipment.
4. Finance: The Finance department manages the financial
operations of the AAI. It handles budgeting, financial planning,
revenue management, accounting, and financial reporting. This
department plays a crucial role in ensuring proper financial
management and resource allocation within the organization.

5. Human Resources: The Human Resources department is

responsible for managing the workforce within the AAI. It handles
recruitment, employee training and development, performance
management, and employee relations. This department ensures that
the AAI has skilled and motivated staff to carry out its operations
effectively.
6. Planning: The Planning department is involved in strategic
planning, airport development, and capacity enhancement.it
conducts studies prepares master plans and coordinates with various
stakeholders to identify infrastructure requirement and ensure the
sustainable growth of airports.
7. commercial: The commercial department handles the commercial
aspects of airport operations.it is responsible for managing airport
consessions, advertising, retail spaces, and other revenue-
generating activities. This department also establishes partnerships
with airlines, develops business opportunities, and promotes airport-
related services.
8. Safety and Security: The Safety and Security department is
responsible for ensuring the safety and security of airports and
passengers. It formulates and implements safety protocols, conducts
safety inspections, manages emergency response procedures, and
works closely with relevant agencies to maintain a secure
environment.
These are some of the major departments within the AAI. Each
department plays a specific role in the management and operation of
airports, contributing to the safe, inspections, manages emergency
response procedures, and works closely with relevant agencies to
maintain a secure environment. These are some of the major
departments within the AAI. Each department plays a specific role in
the management and operation of airports, contributing to the safe,
efficient, and seamless functioning of the Indian aviation industry.
HR department divided into sub department
a. Pension
b. Medical
c. Accommodation
d. Loans and advance
e. Staff welfare
f. Terminal Benefits
PENSION:
Regarding pension in the AAI, it is governed by the rules and
regulations of the organization. AAI follows the guidelines provided
by the Government of India in relation to pension schemes for its
employees. The pension scheme is typically applicable to employees
who have completed their service and retired from the AAI. The
specific details of the pension scheme, including eligibility criteria,
calculation of pension amount, and other benefits, would be outlined
in the AAI's policies and regulations. These details may vary
depending on factors such as the employee's designation, length of
service, and the specific pension scheme in effect at the time of
retirement Pension facilities for employees of the Airports Authority
of India are typically governed by the respective government
regulations and policies in place for central government employees.
AAI employees are eligible for various pension • schemes, such as
the Central Civil Services (Pension) Rules, 1972, which apply to
government employees. The pension benefits and eligibility criteria
for AAI employees are determined by the Ministry of Civil Aviation
and the relevant government departments responsible for pensions.
The retirement benefits, including pensions, are administered by
these authorities.
ACCOMMODATION SECTION IN AIRPORT AUTHORITY OF INDIA:
The Airports Authority of India (AAI) provides accommodation
facilities for its employees. The accommodation provisions may vary
based on factors such as job role, seniority, and availability. AAI
generally offers residential quarters or housing complexes to its
employees. The types of accommodations provided can range from
single-room units to larger apartments or bungalows, depending on
the employee's designation and availability. These accommodations
are typically equipped with basic amenities such as furniture, utilities
(electricity, water supply, etc.), and sometimes additional facilities
like parking spaces. The allocation of accommodation is typically
managed by the AAI's Estate 'Department or a similar authority
responsible for employee welfare. The specific process for allocation,
eligibility criteria, and any associated charges or rent are determined
by the AAI and may be subject to change.
Type of Accommodation:
1. Guest house
2. Quarters
3. Community Centre
The Airports Authority of India (AAI) provides various facilities for its
employees, including quarters, guest houses and Community Centre.
Here's an explanation of each:
Quarters: AAI offers residential quarters to its employees. These
quarters are provided to employees who are required to stay on or
near airport premises, especially in remote or inaccessible locations.
The quarters can vary in size and amenities based on factors such as
job role, seniority, and availability. Typically, these accommodations
are equipped with basic amenities like furniture, utilities, and parking
spaces. The allocation and management of quarters are handled by
the AAI's Estate Department or a similar authority responsible for
employee welfare.
Guest Houses: AAI also maintains guest houses for the
accommodation of employees and their guests. These guest houses
are generally located in strategic locations near airports or major
cities. They serve as temporary lodging options for employees or
their visitors who require short-term stays. Guest houses may offer
different types of rooms or suites with varying levels of comfort and
amenities. AAI employees can usually make reservations for these
guest houses through designated channels within the organization.
Community Centre: AAI provide Community Centre facilities for their
employees to use for their personal events. These halls are typically
spacious venues that can accommodate large gatherings, such as
weddings or other celebrations. Employees may be able to book
these halls for their weddings or related events, subject to
availability and any applicable policies or charges. It's important to
note that the specific availability, booking procedures, and policies
related to quarters, guest houses, and wedding halls within AAI may
vary.
MEDICAL SECTION IN HR DEPARTMENT:
The Airports Authority of India (AAI) is committed to providing
medical facilities to its employees. While I don't have access to
specific information about the AAI's current medical facilities, I can
provide you with an overview of the common medical facilities that
organizations often offer to their employees. These may include:
a) On-Site Medical Clinics: Larger organizations, including those in
the aviation industry, sometimes have on-site medical clinics or
health centres. These clinics are staffed with healthcare professionals
and provide basic medical services such as first aid, minor
treatments, vaccinations, and health consultations.
b) Tie-Ups with Hospitals and Medical Centres: Employers often
have tie-ups or partnerships with hospitals, clinics, or medical
centres in the local area. These partnerships enable employees to
receive medical care, consultations, diagnostics, and treatments
from these facilities. The AAI might have similar arrangements with
healthcare providers to ensure easy access to medical services for its
employees.
c) Referral Services: Employers may provide referral services to
employees, helping them find suitable specialists or healthcare
providers for specialized medical needs. These referrals ensure that
employees receive appropriate medical attention and access to
specialized care when required.
LOANS AND ADVANCE IN HR DEPARTMENT
The specific loans and advances provided to employees in the
Airports Authority of India (AAI) may vary, and it's important to refer
to the specific policies and guidelines of the AAI for accurate and up-
to-date information. However, I can provide you with an overview of
common types of loans and advances that organizations often offer
to their employees. These may include:
a) Housing Loans: Many organizations provide housing loans or
advances to employees to support their home buying or construction
needs. These loans typically offer favourable interest rates and
repayment terms to assist employees in acquiring or constructing
residential properties.
b) Vehicle Loans: All Officials are offering vehicle loans or advances
to help them purchase or lease vehicles. These loans may come with
attractive interest rates and flexible repayment options.
c) Education Loans: Education loans or advances are often provided
to employees to support their or their children educational pursuits.
These loans can cover tuition fees, educational expenses, and other
related costs.
d) Salary Advances: AAI offer salary advances to initial employees to
help them manage unexpected or urgent financial needs before their
regular payday. Salary advances are typically deducted from future
salaries over a specified period.
RULES AND REGULATIONS IN LOANS AND ADVANCE:
In general, however, organizations typically have a set of guidelines
and procedures in place for employees to apply for loans and
advances. Some common steps and considerations may include:
i. Eligibility Criteria: There may be specific eligibility criteria that
employees must meet in order to apply for loans and
 advances. This can include factors such as length of service,
employment status, credit history, and other relevant factors.
ii. Application Process: Employees typically need to complete an
application or submit a request for a loan or advance. The
application process may require providing necessary
documentation, such as proof of identification, income details,
and any other documents specified by the organization.
iii. Approval Process: Once the application is submitted, there is
usually an approval process that involves assessing the
employee's eligibility and verifying the information provided.
The approval may be subject to review by a designated
committee or department within the organization.
iv. Loan Terms and Repayment: Upon approval, the terms of the
loan or advance will be communicated to the employee. This
includes details such as the loan amount, interest rate,
repayment period, and any other relevant terms and
conditions.
v. Repayment Deductions: The repayment of loans and advances
is typically done through salary deductions over a specified
period. The specific deduction amount and duration will be
outlined in the loan agreement.
PERFORMANCE MANAGEMENT:
Performance management is an essential process in any
organization, including the Airports Authority of India (AAI). Effective
performance management helps align employee goals with
organizational objectives, pensures accountability, identifies areas
for improvement, and recognizes and rewards high performers. Here
are some key steps and practices involved in performance
management:
a) Set Clear Expectations: Start by establishing clear performance
expectations for each employee. This includes defining their roles,
responsibilities, and performance goals in alignment with the AAI's
strategic objectives. Clear expectations help employees understand
what is expected of them.
b) Regular Communication: Regular communication between
supervisors and employees is crucial for effective performance
management. Managers should provide ongoing feedback and
guidance to employees, discussing their progress, addressing
concerns, and providing support as needed. This includes both
formal performance evaluations and informal check-ins throughout
the year.
c) SMART Goals: Encourage the use of SMART (Specific,
Measurable, Achievable, Relevant, Time-bound) goals. These goals
provide clarity and help employees understand what they need to
accomplish. SMART goals also facilitate objective performance
assessment.
d) Performance Evaluation: Conduct regular performance
evaluations to assess employee performance. These evaluations can
be conducted annually, semi- annually, or quarterly, depending on
the organization's policies. Evaluate performance based on
predefined criteria and provide constructive feedback to help
employees improve.
e) Training and Development: Identify areas where employees may
require additional training or development opportunities. Offer
training programs, workshops, and resources to enhance their skills
and knowledge. This helps employees grow professionally and
contribute more effectively to the AAI's goals.
f) Performance Recognition and Rewards: Recognize and reward
high- performing employees for their contributions. This can include
bonuses, promotions, certificates of appreciation, or other
incentives. Recognizing and rewarding exceptional performance
encourages employees to maintain and improve their performance.
 g) Performance Improvement Plans: In cases where employees are
not meeting expectations, implement performance improvement
plans. Work collaboratively with the employee to identify areas of
improvement, establish goals ,and provide the necessary support to
help them succeed.
h) Documentation: maintain accurate records of performance
evaluations ,feedback, and any performance-related discussions.
This documentation serves as a reference for future evaluations and
helps in identifying long-term performance trends.
Remember that performance management should be an ongoing
process rather than a one-time event. Regularly review and revise
performance goals and expectations as needed, and provide
continuous feedback and support to help employees achieve
success. It's important to note that specific performance
management practices may vary within the Airports Authority of
India.
TERMINAL BENEFITS (SOCIAL SECURITIES CELL):
a) Provident fund
AAI employee are eligible to contribute to the employees
provident fund (EPF) which is the retirement savings scheme
manage by the employees provident fund organization. Both the
employer and employee make monthly contribution to the EPF
account, which occur interest over time. On retirement
employees can withdraw their EPF balance.
b) Pension AAI employees would join the organization before the
certain date may be eligible for a pension scheme, which
provides them with a regular income after retirement. The
pension amount is determine based on the factors such as
years of service and the average salary at the time of
retirement.
c) Gratuity AAI employee are entitled to receive gratuity, which
the lump sum payment made by a employer as a token of
appreciation for the employee service. The gratuity amount is
depending on the employee's length of service and last drawn
salary.
d) Leave encashment AAI employees can accumulate unused
leave days during their service. Upon in retirement they have
the option to encash the certain amount of leave days which is
paid out as a lump sum It is important to note that specific
retirement benefits may vary based on factors such as the
employees job category, year of service and the prevailing
rules and regulations at retirement time.
EMPLOYEE BENEVOLENT FUND
AAI as establish an employee's benevolent fund (EBF) to provide
financial assistance and support to its employee and their
dependents during times of need. The EBF is aims at helping
employees cope with various sit up

NOC (NO OBJECTION CERTIFICATE)

In the Airport Authority of India (AAI), NOC typically stands of
"No Objection Certificate. "A No Objection Certificate is a
document issued by an organization or authority that indicates
they have no objection or reservation regarding a particular
matter or request. However, the specific context in which you are
referring to NOC may be relevant within AAI.

CONSTRUCTION OR EXPANSION PROJECTS:

When undertaking construction or expansion project within an
airport, various approvals and clearances are required. AAI may
issue NOCs to confirm that they have no objection to the
 proposed project ant that it meets the required standards and
guidelines.
External activities or Engagements: Record of an employees
leave, including annual leave, sick leave, and any other type of
leave would be recorded in this section.
h) Retirement and benefits: Details deducted to an employee's
retirement, pension and other benefits would be documented. It is
an important to note that the specific structure and processes of the
service record section may vary within organization.

DISPATCH SECTION IN HR DEPARTMENT:

The dispatch section within the human resource department of the
AAI however it provide general understanding how the depart on
could potential operate within an HR department. In HR department
the dispatch function typically involves the handling and distribution
of various document communication, and corresponds related to hr
process.

CONCLUSION:
It was a nice experience for me to understand gain knowledge in the
career. Thanks for giving the opportunity.
In conclusion, my internship at Airport Authority of India ( AAI ) has
been a transformative journey filled with valuable lessons,
meaningful experiences, and personal growth. I am excited to carry
forward the skills and insights gained during my internship in HR
process as I embark on the next chapter of my academic and
professional journey and will be useful for future work experience.