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Physital Service of

Apollo Hospital, Dhaka

Group: দ্বন্দ্ব সমাস


Innovation and Company's Stand

Commitment to Innovation Since its inception in 2005, Apollo Hospitals Dhaka has prioritized innovation as a
core pillar of its corporate philosophy.

Technological Investment Significant investments in cutting-edge medical technologies and infrastructure,


ensuring state-of-the-art facilities and advanced healthcare solutions.

Innovative Healthcare Implementation of telemedicine and other innovative healthcare delivery models
to enhance patient experiences and improve access to quality care.
Models

Digital Transformation Leveraging digital technologies such as electronic medical records (EMR) and
patient-centric mobile applications to revolutionize healthcare delivery.

Strategic Partnerships Collaborations with academic institutions, research organizations, and industry
peers to stay abreast of medical advancements and contribute to healthcare
knowledge.
Phygital Service Innovation of Apollo
Hospitals The- “Virtual Health Clinic”

 Remote Patient  Precision  Modern


Monitoring Medicine and Hospital
(RPM) Genomics Management
Systems (EMRS)
The Creation of an Innovation Strategy
1. Telemedicine Consultations Patients would be able to schedule virtual appointments with qualified
healthcare professionals, including doctors, specialists, and therapists, through
the Virtual Health Clinic platform.

2. Remote Monitoring Patients with chronic conditions or those requiring postoperative care could
benefit from remote monitoring devices integrated with the platform.
Devices

3. Health Education and The Virtual Health Clinic platform could offer educational resources, interactive
workshops, and wellness programs designed to empower patients with
Wellness Programs knowledge and skills to manage their health effectively.

4. E-Prescriptions and Following virtual consultations, healthcare providers could electronically


prescribe medications through the platform.
Medication Delivery

5. Second Opinion Services The platform could facilitate second opinion services, allowing patients to seek
additional insights and recommendations from specialists within the Apollo
Hospital network or partner institutions .
Strategic Allignment

01 02
Resource Cross-Functional
Optimization Coordination and Integration

03 04
Sustainable Performance Measurement
Competitive Advantage and Evaluation
Top 6 Tech Trends Reshaping Healthcare in
2024
1. Talehealth and 2. Internet of Medical 3. Cloud
Telemedicine Things (IoMT) Computing

4. Artificial 5. Big Data and 6. Augmented Reality


Intelligence Analytics and Virtual Reality
7P’s of Marketing
Product Telemedicine services including remote consultations, health monitoring,
medication delivery, second opinions, and health education

Price Tiered subscription plans tailored to meet the varying needs of patients, with
options for basic consultations or comprehensive healthcare packages.

Place Reach extends nationwide, leveraging internet connectivity to bridge the gap
between urban and rural populations.

Promotion Digital channels, including social media, search engine advertising, and email
campaigns, to raise awareness and drive patient engagement.

People Skilled healthcare professionals including doctors, nurses, and support staff, form
the backbone of the Virtual Health Clinic.

Process Streamlined processes and user-friendly interfaces facilitate seamless user


experiences from appointment scheduling to virtual consultations and follow-up
care.

Physical Evidence Physical evidence: Interface, branding, and customer service interactions serve
as tangible evidence of Apollo Hospital's commitment to quality and innovation.
PESTEL Analysis
Political Economic Social
Govt. policies and regulations, Healthcare spending trends, Changing patient preferences,
licensing requirements, and affordability, accessibility of adoption of digital technologies,
reimbursement policies internet services and cultural attitudes

Technological Environmental Legal


Advancements in telemedicine Environmental sustainability Data protection laws, liability
technology, data security and initiatives and digital issues related to virtual
privacy infrastructure consultations
STP Analysis

Segmentation Targeting Positioning


Segments urban and rural Busy professionals, caregivers, Positioning the virtual Health
populations, patients with and patients with mobility Clinic as a trusted and reliable
chronic conditions, and limitations telemedicine platform in terms
telemedicine licensure of Convenience, quality care,
requirements and patient empowerment
SWOT Analysis

Strength Weakness
Established brand reputation, access Initial investment costs for technology
to skilled medical professionals, and development and infrastructure setup
innovative technology infrastructure. pose financial challenges.

Opportunity Threat
Growing demand for telemedicine and Competition from existing
virtual healthcare solutions. telemedicine providers, data security
risks, and regulatory changes
impacting telehealth regulations.
Recommendation
 Digital Transformation
 Enhance Accessibility and Reach
 Focus on Patient-Centric Care
 Collaborate with Stakeholders
 Educate and Empower Patients
 Adapt to Evolving Trends
Thank You !
CREDITS: This presentation template was
created by Slidesgo, including icons by Flaticon
and infographics & images by Freepik

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