Bachelor of Arts (Ba) : Bengaluru North University
Bachelor of Arts (Ba) : Bengaluru North University
Bachelor of Arts (Ba) : Bengaluru North University
ON
“A STUDY ON INTERSHIP REPORT ON LOGISTICS AND SUPPLY
CHAIN AT KMF”
OF
BENGALURU NORTH UNIVERSITY
By
GANGOTHRI K H
REG NO:U19GB21A0095
UNDER THE GUIDANCE OF
Mrs. K SHANTHAMMA
Assistant Professor Head
Department of Sociology
Date : Signature
Place: Gangothri K H
Reg NO:U19GB21A0095
ACKNOWLEDGEMENT
I would like to extend my heartful thanks to my parents for their permission and
constant encouragement throughout their internship. Additionally, I am thankful
to my friends for their support whenever I needed their assistance during this
project.
1 INTRODUCTION
EXPERIMENTAL LEARNING
3
BIBLIOGRAPHY
5
CHAPTER-1
INTRODUCTION
Project is the exchange of knowledge for experience between the students and organization
for a particular period. The project also helps the students to determine if they have any
interest in a particular career or do they want to shift from the present one. Project is given to
Work at the firm for fixed, limited period.
The project also helps to create a network of contacts , to acquire recommendations letter Can
be added to the curriculum vitae and it can also gain certain for the curriculum vitae .Projects
are often taken as a way to develop the capabilities by practially applying the theory
knowledge while learning in a professional work environment While doing a project with an
organization , we get to learn about the various roles and responsibilities that can help in
future .Therefore , this makes the interns to fit in those responsibilities when coming out fresh
has a graduate . The project was for a period of 15days it helps to acquire the knowledge and
experience of the business world for us as a student.
ABOUT THE TOPIC : SUPPLY CHAIN MANAGEMENT TOWARDS
KMF [KARNATAKA MILK FEDRATION].
It is an initiative to close a gap between knowledge and application through a series of
involvements that students of Sahyadri degree college BCOM program allow information and
explore towards the industry. The study is carried out from 20-03-2024 to 08-04-2024.
A. Demand plan:
The market demand for milk will dictate all activities in a union. If organization can know the
demand accurately, they can plan production, raw material purchase, and storage of goods in
a better manner. This means that demand planning is the basis for all. other planning
activities. Using the historical data of the union itself is an excellent way. to forecast demand.
Latest technologies like Milk soft App and Indent help to know. precisely how much Milk is
needed at different times of the day.
B. Supply planning:
Once a demand is know, it is easy to decide what quantity of milk must be produced. Once
this quantity is arrived at, the next step is to plan the purchase of raw materials that a
company must keep ready. One must also check if all the other items like packing, labels, etc
are available to deliver the goods in the best manner. The purchasing team must ensure that
everything needed is available by the time production starts.
C. Production Planning:
The production team must plan the manufacture of the required products. They must ensure
that is possible to delivery of milk to the customers on they committed dates. The department
must make sure that there is enough production, capacity to give timely delivery to the
customer. Union must produce only items, according to the order received to avoid wastage.
Supply chain management helps do this with excellent visibility across the various supply
chain functions.
D. Sales and Operations Planning:
This planning intends to bring together all entities concerned with the delivery of milk to the
customer. The sales team must bring with the expected market demand for a period. The
integration of both teams helps the union to reduce over-production and wastage of milk. It
also make sure that customers get the product they ordered on time.
Benefits of Planning
• Availability of raw materials
• Delivery of goods
• Avoiding excess production
2. Information
Information is a vital component in supply chains because there are various internal and
external entities in this system. Without a proper flow of information, no work can get done.
The supply chain is a continuous process, and so the information must also flow
continuously. While the materials mostly flow downstream, cash will flow upstream from the
customer to the supplier. But the information in this system flows in both directions. This
must happen on time and without any interruption. That is why most union use milk soft
software that will automatically share information with all the concerned people.
3. Sourcing
There can be no doubt that sourcing is the next important step in the supply chain. Supply
chain management courses teach us that sourcing doesn't just mean the purchase of raw
materials. There are many elements in sourcing that the sourcing manager must attend to. The
quality and price of raw materials can have a lot of impact on the finished goods and their
acceptability in market. This is why one must understand this activity in detail. Many external
entities and factors are involved in this function. Let us see the different steps in sourcing.
A. Finding a Supplier:
This is the first step in sourcing companies that have a stable and regular business need not
perform this step. But for new companies and those who are in the growing phase, this is a
critical activity. One must look at the experience and reputation of the suppliers. It is also
necessary to see if the vendor can offer all the items or at least many items that are needed.
They must also offer flexible payment methods. Purchase managers must also check the
quality of products and services provided by the company.
D.Entering a Contract
Once everything is finalized, it is best to enter into a contract. Oral agreements have no value
and leave room for disputes. It is best to have an agreement drawn by an advocate with terms
from both sides included. This will pave the way for smooth transactions with less need for
frequent discussions. Details about the items to be supplied, including their quality, should be
mentioned in the contract. The delivery model and method must also be mentioned. The
period of the contract and payment terms should find a place in the document Benefits of
sourcing:
• Helps get regular raw material.
• Supply Ensuring raw material availability
• Avoiding ambiguity terms
4. Inventory
Inventory is another crucial element of a supply chain. It refers to all the items that are in
stock
in a company. This could include raw materials, finished goods, or other materials like
packing
goods that are needed to ensure that the customers get the product when they need it.
Inventory
in service industries could be tools, gadgets, or machinery used to service the customer. As
inventory is one of the major expenses of a company, it is worth seeing how itaffects a
business.
A. Inventory and Customer Satisfaction:
Maintaining inventory can be expensive. Whether it is unfinished or finished products, the
company must have paid for what is remaining at the warehouse. Keeping a low inventory
can benefit the firm financially. But it cannot afford to miss fulfilling an order because there
was no material. Customers today expect companies to deliver goods immediately. This
means that the organization must keep the items in stock as finished goods or raw materials
that can be immediately converted to products.
B. Cost of Inventory:
Keeping goods at the company costs money. Keeping a lot of materials can help in fulfilling
orders immediately. But keeping them for a long time is an unwanted expense. The company
will invest money in raw materials which may not be used for a long time. The more they lie
idle, the more the company loses. It is the same with finished goods too. Companies must
keep an optimum level of goods for fulfilling orders without losing money.
C. Recording inventory:
Keeping track of the available goods in a company is very important. This is called the
recording of inventory. Some companies use the periodic method. This is a simple method
where the actual count of goods available is taken at regular intervals. This will show the
increase or decrease and can be compared with sales and goods received for accuracy. The
other method is the perpetual method, where the entries are made every time there is a
change. Every entry and exit of goods is recorded, and this may need special software for
accuracy.
D. Inventory Analysis:
Inventory analysis helps to see how the demand for different products changes over time. It
will allow companies to have an optimum level of stock. It will help in servicing the
customers in a better way. This analysis is done by classifying the goods that will cost less to
stock. The second type consists of those items that are fast-moving but cost more to store.
The third category is that of goods that are slow-moving and expensive to keep in stock.
Benefits of Inventory:
• Ensures timely delivery of goods.
Reducing cost of inventory.
• Enabling smooth production.
5. Production
This is the stage where the raw materials are converted into finished goods. This component
of the supply chain also includes packing and testing. The storage of data, condition of
production facilities, measuring performance, and compliance also are included in
production. This activity is dependent on the other elements of the supply chain like market
demand, sourcing, and inventory. Proper planning is essential to ensure that production
happens on time to ensure the supply of goods to the customers. Logistics and supply chain
management courses teach four types of production.
This is the stage where the raw materials are converted into finished goods. This component
of the supply chain also includes packing and testing. The storage of data, condition of
production facilities, measuring performance, and compliance also are included in
production. This activity is dependent on the other elements of the supply chain like market
demand, sourcing, and inventory. Proper planning is essential to ensure that production
happens on time to ensure the supply of goods to the customers. Logistics and supply chain
management courses teach four types of production.
A. Unit production:
In this type, only one unit is produced at a time. All items are made as per the requirements of
individual customers. Creating an outfit as desired by the person. Customer satisfaction is
critical in this kind of industry. The inventory will be minimal as raw materials will usually
be purchased only after an order is received.
B. Batch Production:
Batch production is mostly commonly seen in the consumer goods industry. These companies
have several products or numerous variants of the same product. They may need to produce
all
these items in a specific number depending on the demand. So, each item is produced in
batches of certain quantities as per orders received. Once one batch of a product is started, the
production is stopped only after the set is completely produced. Shopping in the middle of a
batch can end in huge losses for the company.
C. Mass production:
This is used for producing many similar products. The milk union is typical example of mass
production. It also called flow production, as the process flows through an assembly line.
Each workstation in the line has a specific function which it does without any deviation.
Products made in such a method are similar with absolutely no deviation. This method of
manufacturing is highly sophisticated.
D. Continuous production:
This method is often confused with mass production. The main difference is that continuous
production happens all throughout the day with no breaks. It is a 24/7 function. A major
difference between mass and continuous production methods is that the latter is largely
automated. Most plastic products are manufactured in this method. All one needs to do is
Continuously feed raw materials, and the products with hardly any human interference.
Benefits of production:
• Enables customization
• Ensures product availability
• Improved specialization
.Increased automation
6. Transportation of Goods
The supply chain refers to the movement of goods from the raw material supplier to the
customer. If goods must move, there must be a carrier. Transportation is a critical element in
supply chains. Without this component, a supply chain will cease to exist. Transportation
happens in many segments of a supply chain. Goods move from suppliers to the company.
Sometimes they are transported from a central warehouse to different manufacturing units.
Finished goods are sent from the warehouse to distributors, retailers, or customers.
Benefits of Returns
• Ensures customer loyalty.
• Improve efficiency.
CHAPTER-2
PROFILE OF THE ORGANIZATION
The dairy industry is an important industry in India. The nation is the world’s biggest milk
producers, which account over thirteen of the entire milk production .It’s the world major
customer dairy products , eat almost 100% total milk production on its own .Dairy products
are the main sources of the cheap and nutritious food for many people in nation. It is the
source of animal protein for segment a large vegan population, especially in India, especially
among farmers landless and women can only be accepted. Dairy in India has grown rapidly
since. The bulk of the milk and milk products factories were established. As cow is a machine
that transforms raw materials that is plant into food in a way that is unexpectedly well
organized. From a survey conducted there are more than 787 breed cattle followed by 72
Buffalo breeds around the world. Nation has around 30 and 10 unique breeds of cow and
buffaloes, it also plays an important role in employment generation in rural sectors origin of
industry The term1 “MARKET MILK” can be defined as the combination of whole milk that
is sold to individuals usually for their direct consumption .As a large company , the dairy
industry market is of relatively new origin even in well-developed nation in the world like the
U.S. to dairy though olden documents written report milk as an important food, processing
and distributing as a separate business activity has reached a great level in the Centre of the
19th century .In our nations the dairy farm has been practiced as a cottage industry from
simple past .Dairy trade seeds underway with the result of military establishment dairy and
milk cooperatives unions across the nation, in the late 19 th century, however, technology of
the milk market considered were launched in 1965,with the Aarey milk station operation
HISTORY
The development of the Indian dairy industry took its shape after white revolution. The white
revolution increased the milk production from 17million tons [1950-1951] to 110 million tons
[2008-2009]. Before independence dairy industry was not progressive practiced as the rural
cottage industry, semi commercialized started with Military dairy, Farmers, cooperatives
unions, until the year 2001.
Our nation was not least observed by many internationals’ dairy companies across the world,
the main reason was that country was neither an active importer nor an exporter of dairy
products and services.
Even though India has out some powder and butter oil assistance between 1970 and 1990,
transfers from the nation were significantly, when the milk products of India start to be more
presence in the markets of the world. Milk sector transition from a situation of importing
additional net, led by transition he efforts of operation flood programme and the National
Dairy development board DR Kurian. Till the year 1940, there was as very slight information
on the modes of the preparation and use of milk related products. The praise for the 1 st
publication on the subject goes to DR.W.D.Davis , the first head of the industry related
research, Dairy research institute located now in Bangalore .Within the span of of these 40
years since his book appeared, there is a considerable change has been placed in original
dairy products and services. The multilevel, multiunit organization with total vertical
integration of all dairy development activities was set up with dairy co-operative societies at
the grass root level as an apex body, which was vested with responsibility of implementing
Rs.51crores project. At the end of September 1984, the world Bank-aided project ended, and
the dairy development activities continued under “Operation Flood ||
COMPANY PROFILE
In respect of IDA assistance under Bangalore Milk Union Limited , dairy development
activity took place in the district in 1975. Later ,the neighborhood was hooked from 1-4-1987
to the area of operation to make a different union called milk[BAMUL].Cattle Farm is the
favorite friend in the neighborhood ,which contributes to the districts total revenue and dairy
to main activity in the region .The sector was developed in the district in 1975 with regard to
IDA assistance under BAMUL.KOMUL is the 2nd main dairy farmers of Karnataka
organization of the neighborhood is an organization level district of cooperatives of milk in
Karnataka , which aims to provide the well-playing refers to the former by removing
intermediaries and also improve the level of interest of consumers by offering quality of milk
dairy products, with decent quality/price. Once the area was called as land of gold and silk , is
now important in the production of quality milk. Their summer komul first fixed coolers of
milk in bulk and milking machines community’ at the level of society in the state of
Karnataka to get quality of milk required for ultra-high temperature milk packed in kolar
unity under the name of Nandini” GOODLIFE”. The komul have milk sorting to Kolar with a
capacity of handling of 2,70liters/day and centers Marcs Sadli and Gowribidnur of cooling
with each 1 LDPD ability respectively.IT began selling liquefied milk in polyether bags in
kolar district and parts of the city of Bangalore since1994 mnemonic symbol of the NDDB
has been implemented by the union. Recently there Chennai market also by the sale of
5000liters per day.
UNION PROFILE
Kolar -Chikkaballapura District Co-operative Milk Producers Union is registered under Co-
operative societies act after bifurcation from Bangalore District Co-operative Milk Producers
Union on 23-03-1987.The area of operation is twin district of Kolar and Chikkabalapura
having 11 taluks,2919villages.
SHARE CAPITAL
The organization started with an original investment of Rs 8.56 Lakhs, which was transmitted
from Bangalore milk union. The present share capital is Rs .73.42cr.
MEMBERSHIP AND SHARE AMOUNT
Union was started in the year 1987 with 460 functional DCS,as at the end of March-2024
union has 2248 Registered Dairy C-operative Societies and commissioned 2241DCS, of
which 1921MPCS are functional. Total members enrolled are 306665 of which 102740 are
small farmers, 102988 are marginal farmers ,55097 are Agricultural laborers 44840 are
others. 83113 are Women members 47843 are Scheduled Caste 31137 are Scheduled Tribe
and 1807 are OBC members.
MILK PROCUREMENT
The present average, milk procurement during the month of march-2024 is 8. lakhs kgs per
day from 1921 comprises of 3.06 lakh members.
MILK PRICE
The cost per kg of milk is calculated based on fat and SNF quality of milk. Basic price is
calculated for 4.0% fat and 8.5% SNF. At present milk is purchased from DCS at price of
Rs33.15 and DCS pay Rs31.90 to producers.In 2021-22 the Union has paid Rs932.12 crores
to milk producers.
MILK SALES
The marketing area includes entire Kolar, Chikkaballapura districts and parts of Bangalore
urban and rural districts. The union sells following varieties of milks.
1.Toned Milk
2.Shubam Milk
3.Samruddhi Milk
4.Double Toned Milk
5.Homogenized Cow Milk.
The other products being manufactured and marketed includes UHT milk, Butter milk, Curd,
Ghee, Peda and Cheese. Besides this, the union routes 120 other products of Nandini
manufactured by KMF and affiliates. The union is increasing its market share steadily.
ORGANIZATIONAL POSITIONS
DCS categories member-producers and dairy co-operatives [DCS] are the essential
constituents of the union and their progress is the criterion of judgement on the effectiveness
of the functioning of the union , where maximum emphasis has been focused on the
development and progress in the various activities.
Komul includes the 11 taluk, Kolar and Chikkaballapur district with total of 1750 revenue
villages in the 1653 Dairy co-operative societies [DCS] scope on if with 145 inclusive
women’s dairy co-operatives societies there of there was a growth in regular membership
Komul is certified for ISO-22000-2005 for quality management and food safety.
MISSION STATEMENT
Kolar Milk Union continuously procures worthy quality milk by providing remunerative
price and technical inputs to producers and supply good quality of Milk and Milk products to
the consumer. It aims to attain top position in the dairy industry by improving the financial
position of the union.
QUALITY POLICY
“We constantly try to develop our internal quality and operating systems by educating Milk
Producer’s and motivating work force to achieve customer satisfaction”.
PRODUCTS AT KMF
MILK
ULTRA-HIGH-TEMPERATURE MILK
CURDS AND OTHER
FREMENTED PRODUCTS
GHEE AND BUTTER
PASTEURIZED TONEDMILK
States top vending and most well-known milk minimum 3.0%fat and min 8.5% SOLID NOT
FAT content make this milk the finest choice for all purpose and all kinds of people.
Obtainable in 200ml ,250ml,500ml,ETC.
GOOD LIFE
Nandini good life from cows milk toned milk is ultra-high temperature processed milk within
min 3.0%fat 8.50% solids not fat [SNF] levels. Suitable for entire generation. Available in
100ml,200ml and 500ml packs and it is also available in 1 liter and 10-liter tetra pouches.
SLIMMILK
Good life thin skim milk ultra-high temperature milk is treated with maximum 0.5% fat and
SOLID NOT FAT min9.0%. Perfect for a healthy life style among the women the young
aware of the fitness and seniors. Available in packs of thin 500ml and also available 1 liter
tetra brick.
SAMPOORNA
Sampoorna homogenized standardized ultra hight temperature processed milk .Which possess
protein rich milk with min4.50% fat and min 8.50% SOLID NOT FAT for boosting good
strength in rising children.Available 500ml, and 1 liter tetra pack .
NANDINI SWEETS
MILK PEDA
Mouthwatering Peda is made from clean milk. Single piece is enough to full fill the heart
with its milk flavour.Obtainable in pack of 25gm ,100gm and 250 gm of packs.
MYSORE PAK
Karnataka’s one of the oldest and traditional sweets is the one of most preferred choice of
majority people. The tempting smell and taste of the ghee used while preparing will surely
melt the hearts when it is consumed. Offered in 25gm,250gm and 500gm packs.
AREA OF OPERATION
Nandini has long traditional of maintaining the highest quality standards, rights form
selection of raw milk to processing and packing of the end products. Komul comprises of
kolar chikkaballapura district and 11 taluks with total of 2930 revenue villages.
Under the 1612 dairy cooperative societies ambit out if which 127 are inclusively women
dairy cooperative societies. The reason why its products are much in demand nationally and
are exported regularly to states like Andra Pradesh, Tamil Nadu, Kerala, Maharastra, Goa,
and all over the Karnataka.
KOMUL operates in 19 Taluks of 3 districts that is 7 Taluks in Kolar, 6 Taluks in
Chikkaballapura each. It distributes milk with totally 50 routes; 21 routes in Kolar, 18 routs in
Chikkaballapura.
1. Pricing strategy
2. Promotional stratege
3. Marketing strategy
4. Sales promotional activities.
Komul dairy ensures to provide the best quality of milk and milk products to their consumers
in Kolar city through a network of different types of retailers, sachets etc. Komal dairy
distributes an average of 3.5 lakh liters of milk per day to its consumers and it also supplies
40,000 kgs of curd every day. There are Nandini shops which work in the modern format in
order to supply all their milk products to the customers, which also ensures the availability
and reachability to all their consumers.
1. Pricing strategy:
The prices of the products are in such a way that it can be affordable by all the consumers.
The products’ pricing is cost effective.
The pricing of the products is fixed by the KMF (Karnataka Milk Federation) and mother
dairy uses those pricing to sell their products to their consumers.
2. Promotional strategy: -
Komul dairy follows the commercial and informative strategy to reach their customers and
make them aware of Nandini products to the customers.
Advertisement through cable network.
Awareness programs organized by the organization.
Door to door campaign.
Mother dairy provides more incentives to their retailers.
3. Marketing strategy: -
Komul dairy uses various modes of promotions to reach their customers few of them.
are as follows: -Tv, banners, posters, pamphlets and few wall paintings in some areas.
Other than this the mother dairy gives bags, caps, T-shirts, and other household equipment is
for their distributors of their milk and milk products. These things are provided by the milk
union to their KMF units.
4. Sales promotional activities-
Door to door campaign this is a process where the sales team go to the customers to do a
door-to-door campaign to promote their products. This is done by questioning the customers,
issuing the brochures to the customers and by reasoning them. These activities are carried out
periodically.
Organizing meetings the meetings in public places are organized to showcase their products.
This is done by inviting important people like government officers, doctors, and
professionals.
The consumers are invited to the plant to give them awareness about their brand and
products.Participating in exhibitions and trade shows.Window display, boardings pamphlets
wall paintings etc. School students are invited to the plant to make them aware of their
products and promote their products using samples.
CHAPTER -3
EXPERIENTIAL LEARNING
India is the world's highest milk producers and all set to become the world's largest food
factory. The milk industry in India is witnessing a stupendous growth. The production of
liquid milk touched a high of 85 million tons in 2001-02 placing the industry first in the
world.
Since 1991, after liberalization, anybody and everybody have been free to enter the dairy
industry and to reap benefit from markets that Domestic federations created and nurtured
with their sweat and blood. Multinational, backed by their surplus capital, are seeking hefty
share of Indian Milk and milk products markets. At the same time, regionals private
companies have been able to penetrate markets on the strength of aggressive pricing made
possible by cavalier treatment of taxation laws and quality standards.
This Internship Training was undergone to get the practical exposure of Milk Industry. The
Internship program was undergone in KOMUL
Primary Data: -
I. By observing the various department of the organization.
II. By interacting with various employees in the organization.
Secondary Data:
I. From the Company Manuals.
II. Management Books.
III. Internet.
CHAPTER -4
INTERNSHIP OUTCOME AND CONCLUSION
As a student I got great opportunity to do my internship at KOMUL (Kolar-Chikkaballapura
District Co-operative Milk Producers Union Ltd). It is Karnataka 2nd highest Milk Producing
District organization.
The main purpose of the study is to know the processing of milk and milk products and its
quality control, which are produced by KOMUL. In this in-plant training I have learnt lot.
Interacting with an organization that has existed since long was an experience of a lifetime.
The employees of KOMUL had been of tremendous support to me in doing my project work.
They guided me in every step and gave all the necessary information for doing the
organization study. This has made me learn that people in organization are accommodative in
HR. without their support it would have been highly difficult.
FINDINGS
The most important that packaging of milk and ghee packaging is not proper from
Karnataka Milk Federation.
Some of retailers were not getting products through KMF they are getting from
distubuters .
There is no any online ordering process.
Technology Development
SUGGESTIONS
Providing on time delivery of products from Karnataka Milk Federation.
Providing better packaging of milk and ghee.
Satisfying retailers through on time supply of Dairy products.
Allowing for online ordering process.
Improvement in technology development
Providing more offers and rewards for retailers to encourage the ordering process.
CONCLUSION
On this study, I tried to out to find out the supply chain management towards the nandini milk
products offered by komul . This study as given clear image about the supply chain and their
delivery of dairy products.
From the following studies, we can conclude that komul has their many retailersand gives
more satisfaction level. The most retailers are satisfied with supply chain management and
their products and services.
The company can make friendly relationship towards company to improve their business and
to make consumer happy relationship with the company.
BIBLOGRAPHY
https://www.kmfnandini.coop/
https://www.komul.coop/
https://www.komul.cooperative.com
https://app.lrg.wa.gov.com
https://mel.cgiar.org
https://www.investopedoa.vom
Slide share (images)
indiamart.com
exporters India
online dairy shopping
Reference book [KOMUL]