MGT502 Mid Spring2007 S4

MIDTERM EXAMINATION
SPRING 2007 Marks: 40

MGT502 - ORGANIZATIONAL BEHAVIOUR (Session - Time: 90min
4)
StudentID/LoginID: ______________________________
Student Name: ______________________________
Center Name/Code: ______________________________
Exam Date: Friday, May 18, 2007
Please read the following instructions carefully before attempting any question:
• All questions are compulsory.
• This exam consists of 10 Multiple Choice Questions (MCQ’s) carrying 1 mark

each, 5 True/False carrying 1 mark each, 5 Short Questions carrying 3 marks each
and 1 Descriptive Question carrying 10 marks.
• Do not ask any questions about the contents of this examination from
anyone.
a. If you think that there is something wrong with any of the

questions, attempt it to the best of your understanding.
b. If you believe that some essential piece of information is

missing, make an appropriate assumption and use it to solve the
problem.
• This examination is closed book, closed notes, closed neighbors.
• You may wish to pace yourself with your own watch, but the Supervisor will be
the official timekeeper of the test.
• Failure to comply with the supervisor’s directions will result in your test being
cancelled. Please comply with supervisor’s directions to avoid any unpleasant
event.
For Teacher's use only
Question 1 2 3 4 5 6 7 8 9 10 Total
Marks
Question 11 12 13 14 15 16 17 18 19 20
Marks
Question 21
Marks
Question No: 1 ( Marks: 1 ) - Please choose one
Values are important to organizational behavior because they

______________________.
► Allow the study of alignment of organizational policies.
► Lay the foundation for the understanding of attitudes and motivation.
► Form the supporting foundation for the study of ethics.
► Encourage ethical behavior
An extent to which people have pride in themselves and their capabilities is known
as ______________.
► Self monitoring
► Self efficiency
► Locus of control
► Self esteem
Cross-training is also known as ________________.

► Work enrichment
► Work enlargement
► Job enhancement
► Job rotation
____________ is attributed with developing the scientific management perspective.
► Elton Mayo
► Robert Owens
► Frank Gilbert
► Frederick Taylor
Communication serves all of the following functions within a group or organization

except ______________.
► Motivation
► Planning
► Emotional expression
► Control

________ is a key trend that is having a significant impact on behavior
management today.
► Information technology
► Reverse discrimination
► Decreasing the amount of training for managers
► Stay-at-home mothers
___________ occurs when our general impression of a person, usually based on

one prominent characteristic, colors our perception of other characteristics of that
person.
► Halo effect
► Self serving bias
► Selective attention
► Stereotyping
A manager is valued by her colleagues for his/her ability to perform effective break-
even analysis on upcoming ventures. In this case, his/her colleagues value him/her
for competencies that fall within which of Katz’s essential management skills
categories?
► Technical
► Communication
► Human
► Conceptual
Situations where an individual is required to define right and wrong conduct are
termed as ________________.
► Diversity issues
► Human resource problems
► Ethical dilemmas
► Loyalty situations
Formal guidelines and authority hierarchies are examples of which function of

communication?
► Control
► Agreement
► Organization
► Information
Personality looks at the parts of the person rather than the aggregate whole.
► True
► False
Learning, perception, and personality are OB topics whose contributions have generally
come from psychiatry.
► True
► False
Skill-based pay plans encourage people to specialize.
► True
► False
Cross-cultural communications may have a barrier caused by tone differences.
► True
► False
A hypothesis that has evolved out of path-goal theory is that directive leadership leads to
greater satisfaction when tasks are ambiguous or stressful.
► True
► False
Question No: 16 ( Marks: 3 )
What is the common thread that runs through the functions, roles, skills, and activities
approaches to management?

Discuss the impotance of value?
What is cohesiveness?
List and explain the three groups of core needs in ERG Theory.
Identify and describe the different types of communication flows.
Explain the importance of EI (emotional intelligence) and explain its five key components.

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MIDTERM EXAMINATION

SPRING 2007 Marks: 40

Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Friday, May 18, 2007

• This exam consists of 10 Multiple Choice Questions (MCQ’s) carrying 1 mark

a. If you think that there is something wrong with any of the

b. If you believe that some essential piece of information is

• This examination is closed book, closed notes, closed neighbors.

Question No: 1 ( Marks: 1 ) - Please choose one

Values are important to organizational behavior because they

► Allow the study of alignment of organizational policies.

► Lay the foundation for the understanding of attitudes and motivation.

► Form the supporting foundation for the study of ethics.

► Encourage ethical behavior

Question No: 2 ( Marks: 1 ) - Please choose one

Question No: 3 ( Marks: 1 ) - Please choose one

Cross-training is also known as ________________.

Question No: 4 ( Marks: 1 ) - Please choose one

____________ is attributed with developing the scientific management perspective.

Question No: 5 ( Marks: 1 ) - Please choose one

Communication serves all of the following functions within a group or organization

Question No: 6 ( Marks: 1 ) - Please choose one

► Decreasing the amount of training for managers

Question No: 7 ( Marks: 1 ) - Please choose one

___________ occurs when our general impression of a person, usually based on

► Self serving bias

Question No: 8 ( Marks: 1 ) - Please choose one

Question No: 9 ( Marks: 1 ) - Please choose one

► Human resource problems

Question No: 10 ( Marks: 1 ) - Please choose one

Formal guidelines and authority hierarchies are examples of which function of

Question No: 11 ( Marks: 1 ) - Please choose one

Question No: 12 ( Marks: 1 ) - Please choose one

Question No: 13 ( Marks: 1 ) - Please choose one

Skill-based pay plans encourage people to specialize.

Question No: 14 ( Marks: 1 ) - Please choose one

Cross-cultural communications may have a barrier caused by tone differences.

Question No: 15 ( Marks: 1 ) - Please choose one

Question No: 16 ( Marks: 3 )

Question No: 17 ( Marks: 3 )

Question No: 18 ( Marks: 3 )

Question No: 19 ( Marks: 3 )

Question No: 20 ( Marks: 3 )

Identify and describe the different types of communication flows.

Question No: 21 ( Marks: 10 )

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