XO Plus FAQs

XO Plus Plans FAQ
1. What are the changes on the XO Plus plans?

After 1st December 2022, XO Plus plans will be as such:
XO Plus XO Plus XO Plus XO Plus XO Plus XO Plus

52 72 92 122 172 288
Monthly Subscription
$51.52 $71.34 $91.14 $120.87 $170.41 $288
Charges (incl 7% GST)
Monthly Subscription
$52 $72 $92 $122 $172 $290.69
(8% GST) (1 Jan 2023)
180GB + Free
Data 10GB 80GB 110GB 130GB 170GB 50GB for 24
mths
Local Outgoing Talktime 100 mins 300 mins 600 mins 800 mins 1200 mins 1800 mins
Local SMS 100 SMS 300 SMS 600 SMS 800 SMS 1200 SMS 1800 SMS
N.A. $200 Price plan $500 Price plan
voucher voucher (Issued
(Issued every 21 every 12
months) months)
Other Benefits
30 GB roaming
data, 30 mins &
30 SMS
Add on 5G
5G Access Now at Free Free Free Free Free
$15/mth
2. I am currently subscribed to an XO Plus plans, how will I be affected by these changes?

If you are currently subscribed to a XO Plus plan and in contract, your subscription price will remain as it is.
3. How do I check if I’m in contract or out of contract?

You can use My Singtel App to check your contract status by clicking on the 3 dots next to your mobile number when you launch
the app.
4. Are there any differences between XO Plus 92 and XO Plus 88?

The difference between XO Plus 92 and XO Plus 88 is that an extra 50GB will be included into the data bundle for XO Plus 92.
5. Will there be any changes to the value of the vouchers provided for XO Plus 172?
The value of the voucher will remain similar. XO Plus 172 customers will be issued a $200 voucher every 21 months on the plan,
similar to customers on XO Plus 168.
6. Will Singtel Circle benefits remain at a 10% discounted rate?

Yes, there is no change to Singtel Circle benefits. To find out more about Singtel Circle benefits, please visit the Singtel Circle
page for more information.
7. Who is eligible to sign up?

All customers signing up with their NRIC/FIN and Corporate Individual Scheme customers are eligible to sign up for XO Plus plans.
8. Can I share my XO Plus plan bundle with MobileShare supplementary lines?

Yes. XO Plus plans are eligible to have up to 3 MobileShare supplementary lines to share local data and local talktime/SMS. Only
the XO Plus plan main line or supplementary lines with 5G Access can enjoy 5G Data coverage.
9. What are the charges if I use more than my XO Plus plan’s local data bundle?
If you use more than your monthly local data bundle, excess data usage is charged at $18 for every 18GB block and capped at
$188/month.
10. Is the excess local data usage shareable with MobileShare?

Yes. All excess local data usage is shareable with all MobileShare supplementary lines tied under the main line.
Singapore Telecommunications Limited

Company registration number: 199201624D
31 Exeter Road, Comcentre Singapore 239732
Tel: +65 6838 3388 Fax: +65 6732 8428
www.singtel.com
11. Can I subscribe to 5G on XO Plus plans?
You can subscribe to our 5G NOW add-on at $15 which comes with 5G access and 10GB of local data on XO Plus 52 plan. XO Plus
72 and above plans come with 5G access and is not eligible for 5G NOW add-on. If you need more data, check out our DataMore
add-on to get the additional data you need at great prices.
12. How may I sign up for more data on XO Plus plans?

To enjoy more data on XO Plus plans, you may sign up for Datamore or DATA X Infinity. Do note that XO Plus plans are not eligible
for DATA X2/X3/ X4 add-ons.
13. If I am on a Combo plan with an existing DATA X add-on within contract, can I still change my plan to a XO Plus plan?
Yes, you may do so. Please note that a penalty will apply for downgrade in plan. The remaining contract penalty for any DATA X 2/
3/ 4 add-on will be waived for any plan upgrades to XO Plus plans.
Data X INFINITY will remain on the new XO Plus plan until you request to terminate it. Remaining contract penalty for the add-on
applies.
14. If I am on a Combo plan with an existing 5G NOW add-on within contract, can I still change my plan to a XO Plus plan?
Yes, you may do so. Please note that a penalty will apply for a downgrade in plan. The remaining contract penalty for the 5G
NOW add-on will be waived for any plan upgrades to XO Plus plans.
15. I am currently on a Multi-SIM service. Can I retain my Multi-SIM card and sign up for a XO Plus plan?
Do note that XO Plus plans are not eligible for Multi-SIM. If you wish to share your plan bundle on a supplementary line, you may
sign up for our 5G MobileShare Plus Supplementary plan on https://shop.singtel.com/plans.
Updated: 1 Dec 2022
Singapore Telecommunications Limited

Company registration number: 199201624D
31 Exeter Road, Comcentre Singapore 239732
Tel: +65 6838 3388 Fax: +65 6732 8428
www.singtel.com

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XO Plus Plans FAQ

1. What are the changes on the XO Plus plans?

XO Plus XO Plus XO Plus XO Plus XO Plus XO Plus

2. I am currently subscribed to an XO Plus plans, how will I be affected by these changes?

3. How do I check if I’m in contract or out of contract?

4. Are there any differences between XO Plus 92 and XO Plus 88?

6. Will Singtel Circle benefits remain at a 10% discounted rate?

7. Who is eligible to sign up?

8. Can I share my XO Plus plan bundle with MobileShare supplementary lines?

10. Is the excess local data usage shareable with MobileShare?

Singapore Telecommunications Limited

12. How may I sign up for more data on XO Plus plans?

Updated: 1 Dec 2022

Singapore Telecommunications Limited

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