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    CV Sidney Joy Austria

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    d65zfpywgm

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    CV Sidney Joy Austria

    Uploaded by

    d65zfpywgm
    6 views1 page

    Original Title

    CV SIDNEY JOY AUSTRIA

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    © © All Rights Reserved

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    Copyright:

    © All Rights Reserved
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    6 views1 page

    CV Sidney Joy Austria

    Uploaded by

    d65zfpywgm

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    SIDNEY JOY AUSTRIA

    CUSTOMER SERVICE REPRESENTATIVE

    PROFILE
    CONTACT
    An organised, results-oriented Customer Service
    +63906-590-9435 Professional with an excellent track record of significantly
    increasing service quality, sales and customer base.
    sidneyjoyaustria@yahoo.com
    Outstanding communication, relationship-building and
    3964 Guadalcanal St Sta Mesa
    influencing skills; competent in building customer
    Manila relationships which inspire confidence and loyalty.
    1016

    WORK EXPERIENCES
    SKILLS Customer Service Advisor I February 2023-Present

    Adaptable in working changing


    Concentrix
    environment Travel Account: Hyatt Hotels
    Effective communication

    Proficient in Microsoft office including PROCESS EXECUTIVE November 2021-January 2023


    Excel and Power point Cognizant Technology Solutions
    Active listening skill
    Detail-oriented
    Retail Account: Blue Triton Brands (Beverage company)
    Managing incoming calls and customer service inquiries,
    generating sales leads that develop into new customers,
    EDUCATION
    and identifying and assessing customer needs to achieve
    Bachelors of Science in Business
    Management major in Marketing
    satisfaction.
    Management Customer Service Representative
    PANPACIFIC UNIVERISTY Cognizant Technology Solutions April 2021--November 2021
    NORTH PHILIPPINES Retail Account: Papa Johns (Food delivery)
    2013-2017 Taking orders over the phone, customer service inquiries and
    generating sales.
    Customer Service Representative
    LANGUAGES Tech Mahindra Ltd September 2020-december 2020
    English *Retail Account: Saks Fifth Avenue (Seasonal Account)
    Provide information about products and services, taking orders,
    calculate charges, and process billing or payments.
    Review customers accounts and make changes, Handle returns or
    complaints.
    Ticketing Agent
    Cebu Pacific Air November 2019-March 2019
    Issuing tickets and collecting payments from customers.
    Answering to customer inquiries, solving complaints and advising
    on alternative route.
    ACCOUNTS PAYABLE
    Suzuki Auto Tarlac (Automotive company) November 2017-April 2019
    Responsible for financial, administrative and clerical support of the
    company.
    In charge of making payments owned by the company to suppliers
    and other creditors, paying vendor invoices or bills and recording
    the company’s short-term debts.

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