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    ISO 90012015 Awareness

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    xenir43909
    ISO-90012015-Awareness

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    ISO 90012015 Awareness

    Uploaded by

    xenir43909
    9 views26 pages
    ISO-90012015-Awareness

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    ISO-90012015-Awareness - Copy

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    ISO-90012015-Awareness

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    9 views26 pages

    ISO 90012015 Awareness

    Uploaded by

    xenir43909
    ISO-90012015-Awareness

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    ISO 9001:2015 AWARENESS

    INSTRUCTOR - LED - BY :
    SARAVANA VENU
    CONTENTS

    1. ABOUT ISO

    2. ISO 9001:2015 REQUIREMENTS

    3. INTERNAL AUDIT

    4. WHAT IS EXPECTED
    QUALITY MANAGEMENT PRINCIPLE
    • CUSTOMER FOCUS
    • LEADERSHIP
    • ENGAGEMENT OF PEOPLE
    • PROCESS APPROACH
    • IMPROVEMENT
    • EVIDENCE BASED DECISION MAKING
    • RELATIONSHIP MANAGEMENT
    PDCA CYCLE

    Plan

    Act Do

    Check
    RISK BASED MANAGEMENT
    • To assure consistency of
    quality of products and
    services
    • Successful companies take
    a risk based approach.
    • Prevent or reduce
    undesired effects.
    CLAUSES OF ISO 9001:2015

    1. SCOPE 6. PLANNING
    2.NORMATIVE REFERENCES 7. SUPPORT
    3.TERMS AND DEFINITIONS 8. OPERATION
    4.CONTEXT OF THE ORGANIZATION 9. PERFORMANCE EVALUATION
    5.LEADERSHIP 10. IMPROVEMENT
    4. CONTEXT OF THE ORGANIZATION
    4.1 Understanding the organization and its context
    4.2 Understanding the needs and expectations of
    interested parties
    4.3 Determining the scope of the quality management
    system (QMS)
    4.4 Quality management system and its processes
    AUDIT EVIDENCE

    • SWOT ANALYSIS
    • REQUIREMENT
    REGISTER
    • STRATEGY MAP
    • WORKING
    DOCUMENTS
    5. LEADERSHIP
    5.1 Leadership and commitment
    5.2 Quality Policy
    5.3 Organizational roles, responsibilities and
    authorities
    AUDIT EVIDENCE

    • DOCUMENTED
    QMS
    • CIRCULAR
    • AVAILABILITY OF
    ROLES,
    RESPONSIBILITIES,
    AUTHORITIES
    6. PLANNING
    6.1 Actions to address risks and opportunities
    6.2 Quality objectives and planning to achieve
    them
    6.3 Planning of changes AUDIT EVIDENCE

    • RISK REGISTER
    • OBJECTIVE- ACTION
    PLAN
    • ATTENDANCE
    REGISTER
    • ANY REQUEST FOR
    CHANGE-
    DOCUMENT
    7. SUPPORT
    7.1 Resources
    7.2 Competence
    7.3 Awareness AUDIT EVIDENCE

    7.4 Communication • MASTER LIST OF


    INFRASTRUCTURE
    7.5 Documented • CALIBRATION
    Information RECORDS
    • COMPETENCY MATRIX
    • REVISIONS
    • IDENTIFY, STORAGE,
    PRESERVATION,
    RETRIEVAL
    8. OPERATION
    8.1 Operational planning and control
    8.2 Requirement for products & services
    8.3 Design and development of product and
    services
    8.4 Control of externally provided processes,
    products and services
    8.5 Production and service provision
    8.6 Release of products and services
    8.7 Control of nonconforming outputs
    8. OPERATION

    AUDIT EVIDENCE
    •BROCHURE, WEBSITE
    •ADMISSION RECORDS
    •MASTER LIST OF SUPPLIER
    •PURCHASE ORDER
    •QUESTION PAPER BANK
    •C.A AND I.A MARKS
    •NO DUE
    •RESULT ANALYSIS
    •FEED BACK
    9. PERFORMANCE EVALUATION
    9.1Monitoring, measurement, analysis and
    evaluation
    9.2Internal Audit
    9.3Management review
    10. IMPROVEMENT
    1. General
    2. Nonconformity and corrective action
    3. Continual Improvement

    Correction

    Corrective action

    Preventive action
    10. IMPROVEMENT
    10.1General
    10.2 Nonconformity and corrective action
    10.3 Continual Improvement

    AUDIT EVIDENCE

    • NCs and
    corrective
    action
    • Continual
    improvement
    project report
    WHAT IS EXPECTED ?
    AWARE - Quality Policy, Strategy Map, Roles and
    Responsibilities, SOPs, Working
    Documents
    PLANNING
    •Objective, Lesson Planning
    SKILL DEVELOPMENT
    MENTOR
    EVIDENCE- Records
    WHAT IS EXPECTED ?
    AWARE - Dept. Objectives, SWOT Analysis
    ACTIVE PARTICIPATION- Development Activities
    CONFERENCE/ WORKSHOP
    COMMITTEE - Process, Records
    EFFECTIVE IMPLEMENTATION OF QMS

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