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Version5 DR - Elham

Uploaded by

7amo7eko2001
Copyright
© © All Rights Reserved
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Cairo University

Faculty of Computers and Artificial intelligence

Information Technology Department

Graduation
Project 2024

Implemented By:
Mohamed Ali Elsagheer Mohamed 20190465

Yousef Sultan Abu Elela 20200652

Mohamed Tarek Mehany 20200453

Kamal Ahmed Kamal 20200398

Supervised by:
Dr. Elham Shawky Salama
Associate Professor at information technology department

Faculty of Computers and Artificial Intelligence


Cairo University, Egypt, 2024
i
ii
Contents:
Chapter 1:Introduction...........................................................................................1
1.1 Problem Definition:...................................................................................3
1.2 Project Objectives:.....................................................................................3
1.3 Project Audience:.......................................................................................4
1.4 Project Challenges:....................................................................................4
1.5 Project Outline:..........................................................................................5
Chapter 2: Related Works......................................................................................6
2.1 Smart civil registry:.......................................................................................7
2.2 The Government Services Gateway:...........................................................8
Chapter 3: User Centered Analysis........................................................................9
3.1 Functional requirements:...........................................................................10
3.1.1 User functional requirements..............................................................10
3.1.2 Admin functional requirements..........................................................11
3.2 Non-Functional Requirements:..................................................................11
3.3 Technology:..................................................................................................13
Chapter 4: System Analysis & Design.................................................................14
3.1 Use Case Diagram:......................................................................................15
3.2 Use Case table:.............................................................................................16
3.3 Class Diagram:............................................................................................20
3.4 Sequence Diagram:......................................................................................21
Chapter 5: proposed System.................................................................................25
4.1 Flowchart:....................................................................................................26
4.2 Ui Design:.....................................................................................................29
4.3 Front End:....................................................................................................34
4.4 Back End:.....................................................................................................36
Chapter 6 :Conclusion and Future work............................................................38
6.1. Conclusion:..................................................................................................39
6.2. Future Works:.............................................................................................39
References:.............................................................................................................40

iii
List of Figures

Figure 1: Smart civil registry.................................................................................7


Figure 2: The Government Services Gateway......................................................8
Figure 3: Use case diagram of the proposed system...........................................16
Figure 4: Class digram of the proposed system..................................................20
Figure 5: Sequence diagram (Sign up)................................................................21
Figure 6: Sequence diagram (Sign in).................................................................22
Figure 7: Sequence diagram (National ID).........................................................23
Figure 8: Flowchart of the proposed system.......................................................28
Figure 9: Home Page of Bayanaty website..........................................................29
Figure 10: Front-end design of Service Page......................................................29
Figure 11: Front-end design of Birth certificate page........................................30
Figure 12: Front-end design of Death certificate page.......................................30
Figure 13: Front-end design of National ID page...............................................31
Figure 14: Front-end design of Sign in page.......................................................31
Figure 15: Front-end design of Sign up page .....................................................32
Figure 16: Front-end design of Payment page....................................................32
Figure 17: Validating the input face by face matching......................................33
Figure 18: Front-end code for blink detection method......................................34
Figure : Front-end code for face validation method..........................................35
Figure 20: Back-end code for face validation method.......................................36
Figure 21: Back-end code for blink detection method.......................................37

iv
Abstract
This project investigates all the advantages to implement Bayanaty
program, with a focus on its effects on time efficiency, data monitoring,
and administrative processes for both citizens and government entities.
The goal of the application is to streamline operations, enabling citizens
to access services and retrieve documents more promptly, thereby
eliminating the necessity for lengthy queues and repeated visits to
government offices. Additionally, the program augments the
government's capacity to collect and monitor data efficiently, facilitating
informed decision-making based on accurate and current information.

The Bayanaty application simplifies administrative procedures, fostering


streamlined communication between citizens and government agencies.
It also contributes to heightened transparency in government processes
and data management, building trust between the government and
citizens. The application's user-friendly interface enhances the overall
user experience, simplifying interactions with government services for
citizens.

Moreover, the project delves into how the application can play a role in
minimizing administrative errors by providing dependable data,
consequently elevating the quality of services offered. Ultimately, the
Bayanaty application promotes effective communication between the
government and citizens, cultivating a deeper understanding of the
community's needs and expectations.

v
Chapter 1: Introduction

1
The "Bayanaty" website serves as an innovative online platform with the
primary goal of facilitating the streamlined processing of government
papers for users. Its core functionality is geared towards enhancing the
efficiency of government procedures and simplifying data collection
from citizens. This initiative is centered on investigating the potential
advantages of implementing the "Bayanaty" program, with a specific
focus on its impact on time efficiency, data monitoring, and
administrative processes for both citizens and government entities.

The overarching objective of this application is to optimize various


aspects of government-citizen interactions. One key area of
improvement is the reduction of processing time for government papers,
making it more convenient and time-effective for users. By digitizing
and centralizing document processing, " Bayanaty" aims to eliminate the
need for citizens to endure long queues and make repetitive visits to
government offices. This, in turn, contributes to an enhanced citizen
experience and a more efficient utilization of government resources.
Furthermore, the program aspires to revolutionize the way the
government collects and monitors data. Through the platform, data
collection becomes a more seamless and systematic process, allowing
for the acquisition of accurate and up-to-date information. This not only
benefits citizens by expediting service delivery but also empowers the
government to make informed decisions based on a comprehensive and
reliable dataset.

In summary, the "Bayanaty" program is designed to revolutionize the


efficiency of government services and data management. By leveraging
technology to streamline administrative procedures, the application aims
to create a more user-friendly experience for citizens while empowering
government entities with robust, real-time data for effective decision-
making.

2
1.1 Problem Definition:
A significant challenge exists in the community service for residents,
with citizens experiencing prolonged delays in completing their
government paperwork due to extended wait times.
In response to this issue, the My Data application offers services to both
the community and the government. This facilitates easy access for
citizens to obtain government documents while also streamlining data
collection for the government.
Through this platform, citizens can efficiently acquire various services,
including the issuance of birth certificates, national ID cards, passport
applications, and divorce certificates, all without enduring lengthy
waiting periods

1.2 Project Objectives:


1 Time Saving: Citizens can access their services and obtain
documents faster and more easily, without the need to wait in long
queues or make repeated visits to government agencies.

2 Effective Data Monitoring: The government can collect and


monitor data more efficiently, making it easier to make better
decisions based on accurate and up-to-date information.

3 Facilitation of Administrative Procedures: The application can


provide simple and streamlined administrative procedures to
facilitate effective communication between citizens and
government entities.

3
4 Improving Transparency: The application can increase the level of
transparency regarding government procedures and data handling,
building trust between the government and citizens.

5 Enhancing User Experience: The application can offer a user-


friendly interface, enabling users to interact with government
services easily.
6 Reducing Administrative Errors: By providing accurate and reliable
data, the application can reduce the chances of administrative errors
and improve the quality of services provided.
7 Improving Communication: The application can encourage
effective communication between the government and citizens,
contributing to a better understanding of the needs and expectations
of the community.

1.3 Project Audience:


Citizens: They are the individuals who will obtain the specific
government documents they need
Government: To easily obtain and collect citizen data

1.4 Project Challenges:


The “Bayanaty” platform faces a set of challenges that we aim to
overcome, and among these challenges are:
User Trust: This comes due to the importance of the information
that the user will enter on the platform. It is important for the user
to ensure that their data is secure

4
Security: Due to the importance of the information recorded on
the website, it is crucial to implement strong measures to protect
user data

Technology: Due to the platform containing a wealth of


information, it is imperative to maintain and develop the website
for easy usability, keeping pace with ongoing technological
advancements and addressing the challenges that may arise

1.5 Project Outline:


In Chapter 2, we delve into tasks associated with the project.
Moving on to Chapter 3, we examine the requirements of our
website and present a design explaining the general interface of
the platform. Chapter 4 explores diagrams illustrating the
workflow of the project, while Chapter 5 provides a detailed
explanation of how the website works, accompanied by snapshots
of the code used. Finally, in Chapter 6, we present the conclusion
and showcase the final results of this project.

5
Chapter 2: Related Works

6
In this chapter, where we delve into a comprehensive exploration of
projects closely aligned with our own. In the following pages, we will
meticulously examine initiatives that bear relevance to the context of our
project. This investigation aims to provide valuable insights, drawing
connections and parallels that contribute to a deeper understanding of
the broader landscape within which our project operates. Join us as we
navigate through diverse projects, uncovering shared elements and
distinctive features that enrich our perspective and inform the
development of our own endeavor.

2.1 Smart civil registry:


Egypt has steadily moved towards the digital era, with the
forefront of these transformations being the digitized civil registry
system. This system has marked a qualitative leap in how
government services are provided to citizens. No longer requiring
standing in long queues or navigating between multiple offices,
obtaining official documents and completing necessary procedures
can now be done with a single click.
Moreover, the smart civil registry system relies on advanced
technology that ensures speed, efficiency, and complete protection
of citizens' data. Through touch screens and automated systems,
smart civil registry machines allow users to issue various
certificates and necessary documents without the need for direct
interaction with employees.

Figure 1: Smart civil registry

7
2.2 The Government Services Gateway:
The Civil Status Sector provides various services related to the civil
status of Egyptian citizens (birth, marriage, divorce, and death),
registering them, issuing relevant documents both within and outside the
country. Additionally, the sector handles the correction of information
recorded in records, such as name changes, religion, and nationality,
based on the citizen's request and following the necessary legal
procedures. The Civil Status Sector issues the national ID number for
citizens from the moment of birth. Below is a list of services provided
by the Civil Status Sector, categorized according to their types.

Figure 2: The Government Services Gateway

8
.

Chapter 3: User Centered


Analysis

9
In this chapter, our focus is dedicated to unraveling the intricate tapestry
of software development by delving into the realms of functional and
nonfunctional requirements. As fundamental pillars in the process of
crafting robust and effective systems, these requirements serve as the
guiding beacons for developers and stakeholders alike. The journey
ahead involves a meticulous exploration of the distinctive attributes that
define functional requirements, outlining the specific functionalities a
system must exhibit to meet user needs. Simultaneously, we will
navigate through the landscape of nonfunctional requirements, shedding
light on the critical performance, security, and usability aspects that
shape the overall success and reliability of software solutions. Join us on
this intellectual voyage as we untangle the intricate web of prerequisites
essential for the creation of exceptional software systems

3.1 Functional requirements:


Create new account: New users must register in the system by
entering Email, password and other information, message verification
will be sent to the email that the user wrote to verify the user and
password should not be less than 8 characters

User login: Users can effortlessly log in using either their ID or email
along with a password, with the system ensuring the verification of
entered data before granting access

3.1.1 User functional requirements


Service Checking: Users should be able to check details and
information about various services offered by the application, The
system must provide a user-friendly interface to display comprehensive
details about each service, including but not limited to, description,
pricing, and availability.
Search Functionality: The system should provide a search feature
allowing users to search for specific services or information within the
application, Users should be able to input search queries and receive

10
relevant results based on the provided criteria
Data Entry: Users should have the capability to fill in their personal
data securely within the application, The system must implement proper
data validation checks to ensure accuracy and completeness of the
entered information.
Inbox Management: The system should include an inbox feature for
users to receive and manage messages, notifications, or updates, Users
should be able to access their inbox, view messages, mark them as read
or unread, and delete messages as needed.

3.1.2Admin functional requirements


The system must have administrative functionality that enables the
administrator to delete user accounts, verify user accounts, and update
user information as necessary. In addition, it should allow for the
addition of more administrators, enabling the current administrator to
extend privileges to other users. The new requirements force the
implementation of a secure, auditable logging mechanism to document
all important administrative actions, including user account deletions,
verifications, updates, and additions of administrators. Records must
include details such as the date, time, and identity of the official
performing the action. This recording function is critical to maintaining
transparency and accountability, assisting with audit trails, and ensuring
traceability of administrative activities

11
3.2 Non-Functional Requirements:

Security In the realm of digital security, the importance


of authentication cannot be overstated, as some
actions inherently demand a level of assurance
regarding the identity of the entity initiating
them. Authentication serves as the gatekeeper,
allowing certain operations only to those with
verified credentials. Without this fundamental
process, certain actions remain elusive,
inaccessible to those lacking the necessary
authentication. Simultaneously, integrity plays a
pivotal role in fortifying the robustness of
systems, products, or components. It acts as a
sentinel, staunchly guarding against
unauthorized access and thwarting any attempts
at clandestine modification of computer
programs or data. Together, authentication and
integrity form the backbone of a secure digital
environment, ensuring that only legitimate
entities wield control over sensitive information
and critical operations.
Performance Specify performance-related requirements such
as response times, throughput, and system
availability. For example, "The system should
respond to user requests within 2 seconds, even
under peak loads.
Adaptability Operate either in an on-premises setup or
within a cloud-hosted environment. Ensure the
delivery of a responsive user interface,
prioritizing seamless interactions and user
satisfaction
Usability Address aspects related to user experience,
accessibility, and user interface design

12
Scalability the system should scale with increased user
loads

3.3 Technology:
1. Database: For our database we will be using db.sqlite3 to store our
user’s data.

2. Backend: We will use Django, Django is a high-level, open-source


web framework for the Python programming language. It follows the
model-view-controller (MVC) architectural pattern, or more specifically,
the model-view-template (MVT) pattern. Django aims to make it easier
to build web applications by providing a set of tools and conventions to
handle common web development task

3. Frontend: We will use html, css, java script and React library.
HTML provides the structure, CSS handles the styling, and JavaScript
adds interactivity to create a seamless user experience, React is a
popular JavaScript library for building user interfaces, particularly for
creating interactive and dynamic web applications. It was developed and
is maintained by Facebook. React is widely used for building single-
page applications where the content is dynamically updated without
requiring a full page reload

13
Chapter 4: System Analysis &
Design

14
In this chapter, we present the comprehensive system design of our
project, elucidating the foundational framework that underpins its
functionality and structure. The system design is meticulously crafted,
incorporating four key elements essential to its coherence and efficiency:
sequence diagrams, use case diagrams, and class diagrams. These
components collectively provide a holistic view of the project's
architecture, elucidating the dynamic interactions between different
modules through sequence diagrams, outlining user interactions and
system behavior with use case diagrams, and detailing the underlying
class structure and relationships with class diagrams. Through a
systematic exploration of these design elements, we aim to offer readers
a clear and insightful understanding of the conceptual underpinnings of
our project, laying the groundwork for its successful implementation and
functionality.

4.1 Use Case Diagram:


A use case is a concept in software engineering that represents a specific
interaction or functionality of a system from the perspective of an
external user, often referred to as an actor. It describes the steps or
interactions between the user and the system to achieve a specific goal.
Use cases are widely used in the analysis and design phases of software
development to capture and document the system's requirements in a
user-centric manner

15
Figure 3: Use case diagram of the proposed system

4.2 Use Case table:


A use case table is a tabular representation that provides a structured
and organized way to document information related to use cases in
software development. It typically includes details about various aspects
of each use case, making it a valuable tool for analyzing, planning, and
managing the requirements of a system

16
Use story name Sign up
Scenario Create new account for user

Triggering event Setting up a new account is the user's objective

Brief description User enters data and System creates a user record and
creates an account
record.
Actors
User_system

Preconditions Sing up screen must be loaded User must provide


necessary information

Post conditions System Confirms user information User’s account


created

Flow of activities user system


user indicates desire to System validate data.
create account and enters System create account.
his information
Exception
Basic user data are incomplete. Data is not valid.
conditions

Use story name Login

Scenario Login user


Triggering event The user intends to log in to access the system's
features

Brief description User enters data and System validate data input

Actors
User_system

Preconditions User must create an account User must provide

17
necessary information

Post conditions System Confirms user information User login


Successfully

Flow of activities user system


user indicates desire to System validate data.
login and enters his System login user System
information prompts user login
successfully.

Exception Basic user data are incomplete


. Data is not valid.
conditions

Use story name Search

Scenario The user wants to search for a service

Triggering event User wants to search to use feature of system

Brief description The user inputs their request, and the system verifies
the existence service
Actors User_system

Preconditions User enter request

Post conditions the system verifies existence service

Flow of activities user system


User enter your request check system if this
service exist

Exception services not exist

18
conditions

Use story name National ID

Scenario The user wants to request a national ID card

Triggering event The user intends to request a national ID card

Brief description User enter your data and system validate

Actors User_system

Preconditions The user input my data

Post conditions System check if data correct

Flow of activities user system


user enter data System validate data.

Exception Data is not valid


conditions

19
4.3 Class diagram:
A class diagram is a type of UML (Unified Modeling Language)
diagram used in software engineering to visually represent the static
structure of a system. It provides a conceptual model that illustrates the
classes in a system, their attributes, relationships, and methods

Figure 4: Class digram of the proposed system

20
4.4 Sequence Diagram:
A sequence diagram is a type of UML (Unified Modeling Language)
diagram that illustrates the interactions between objects or components
in a system over time. It shows the flow of messages or events between
different entities, helping to visualize the dynamic behavior of a system
during a specific scenario or use case

Figure 4: Sequence diagram (Sign up)

The procedure a user goes through to register for a service is shown in


this UML sequence diagram. The process starts when the user clicks the
"signup button," which causes the signup form to open on the signup
system. After that, the user provides the system with their information

21
(password, email address, and name), which is validated. In the event
that the validation process is successful, the data is inserted into the
database and the user receives a success message verifying the
registration. The user is prompted to submit valid data again and
receives a failure warning in the event that validation fails. Throughout
the registration process, this order guarantees correct data validation and
storage.

figure 5: Sequence diagram (Sign in)

22
The user signs in by clicking the "sign in button," which causes the sign-
in system to open the sign-in form. This UML sequence diagram
describes the user sign-in procedure. Following submission, the user's
email address and password are checked against the database by the
validation system. Success messages verifying the sign-in are returned if
the credentials are valid. In the event that validation is unsuccessful, the
user is prompted to reenter their credentials via failure messages. This
process guarantees accurate validation and offers feedback according to
the result of the attempt to log in.

Figure 6: Sequence diagram (National ID)

Sequence diagram shows how a user applies for a national identification


card. The process starts when the user clicks the "national id button,"

23
which causes the form to open on the National ID system. After the user
enters their information, the validation system receives it. After the data
is verified, the validation system adds it to the database. A success
message validating the application is returned if the data validation is
successful. If validation is unsuccessful, the user is prompted to reenter
their data with a failure notice. This diagram guarantees correct data
storage and validation, giving relevant feedback according on the
validation result.

24
Chapter 5: Proposed System

25
In this chapter, we delve into the comprehensive landscape of both
frontend and backend development, providing a holistic view of the
software architecture. The discussion encompasses the intricacies of
designing and implementing the user interface (UI), a crucial aspect that
directly impacts user experience. We explore the principles of frontend
development, focusing on creating visually appealing and intuitive
interfaces that enhance usability. Simultaneously, the chapter delves into
the backend, shedding light on the server-side processes and
functionalities that support the frontend. Additionally, we introduce the
concept of flowcharts as a powerful visual representation tool for
illustrating the logical flow of processes within the software. By
addressing frontend and backend considerations, delving into UI design
intricacies, and incorporating flowcharts, this chapter equips readers
with a comprehensive understanding of the interconnected elements
crucial for effective software development.

5.1 Flowchart:
Start: The process begins here.
Do you have an account? This decision box asks the user whether they
already have an account.
Yes: If the user has an account, they proceed to step 3.
No: If the user does not have an account, they are directed to step 8.
Input email and password: The user enters their email address and
password for their account.
Sign in: The system attempts to sign the user in using the provided
credentials.
Successful: If the credentials are valid, the user proceeds to step 7.
Unsuccessful: If the credentials are invalid, an error message is likely
displayed, and the user may return to step 3 to re-enter their credentials.
Choose your service: This step might involve selecting a specific service
or account to sign in to, depending on the system's functionality.
Input your data: Depending on the chosen service, the user might need
to provide additional information to proceed.

26
Successfully: The user has successfully signed in and now access the
system's features.
Input your information: The user signs up for a new account by
providing their information.
Check your email: The system sends a confirmation email to the user's
address.
End: The process ends here.

27
Figure 7: Flowchart of the proposed system

28
5.2 UI Design:

Figure
The purpose of this 8: Home
form is toPage of Bayanaty
gather the datawebsite
required from users in
order to process their birth certificate request. The fields are set up to
collect request data, parental information, and personal information.
Once all necessary information has been entered, users can submit their

Figure 9: Front-end design of service page


application by clicking the submit button.

29
Figure 10: Front-end design of Birth certificate

This form's objective is to collect the information users must provide in


order to submit their birth certificate request. Request data, parental
information, and personal information are collected in the designated
fields. After entering all required data, users can click the submit button
to finish the application process.

Figure 11: Front-end design of Death certificate

This form is intended to gather the data customers need in order to


process their ID request. The fields are set up to collect parental
information and personal details. Once all necessary information has
been entered, users can submit their application by clicking the submit
button.

30
Figure 12: Front-end design of National ID page

Figure 13: Front-end design of Sign in

31
Figure 14: Front-end design of Sign Up page

Figure 15: Front-end design of Payment

32
In order to improve the security of personal data, this page verifies that
the person using the website is the same person who is in possession of
the national ID number.

Figure 16: Validating the input face by face matching

33
5.3 Front End:

Figure 17:Front-end code for blink detection method

The BlinkDetection React component initializes an intervalId to


monitor the interval used for real-time operations, a webcamRef to
reference a camera element, and states for error—which are currently
useless. After mounting the component, it calls
startRealTimeBlinkDetection(), which establishes a 5 second recurring
interval (setInterval) to call captureFrameAndSend(), a function that
is thought to handle webcam frame capture and processing. To avoid
memory leaks, the use Effect hook makes sure the interval begins when
the component mounts and ends when the component unmounts.
Although it is supplied but not used directly in this snippet, it is probably
meant to update state or initiate actions in response to blink detection
events.

34
Figure 18: Front-end code for face validation method

Applications needing real-time face validation or recognition must


integrate features for managing image uploads and webcam captures,
which is what the FaceValidation component does. File uploads are
managed via the handleImageUpload function, which updates the state
with the uploaded file name and picture data. In order to effectively
manage memory, the capture function stores and records camera frames
using a webcam reference, limiting storage to 10 frames. With the help
of these features, the component may support activities like facial
recognition and verification within a React application by facilitating
dynamic picture handling and real-time webcam interactions.

35
5.4 Back End:

Figure 19: Back-end code for face validation method


The face validation method handles a POST request that includes
base64-encoded images of a card and a live face together with JSON
data. It verifies that these images exist, decodes them into bytes from
base64 format, and then uses the function detect_multiple_faces to
identify faces in each image. It provides distinct JSON replies depending
on how many faces are found in each image, stating whether more than
one face was found and whether the card's face matches the real one. It
returns flags indicating the presence of many faces if more than one face
is found in either image. After that, the function runs validate_faces to
see if the faces match, adding more validation flags to the outcome.
Lastly, it returns a regular Python boolean after converting any NumPy
boolean values to standard ones.

36
Figure 20: Back-end code for blink detection method

This snippet defines a function called detect_blink_realtime, which is


intended to be used as a web endpoint to detect blinks from HTTP
requests that contain base64-formatted frames in real time. In order to
ascertain whether a blink is present, it decodes the most recent frame
into an OpenCV picture, verifies its authenticity, and calls the
detect_blink function. After that, the function returns a JSON response
specifying whether or not a blink was detected (True or False). Strong
error handling guarantees that problems with decoding errors or missing
frames are handled with understandable HTTP error responses. This
method works well for web applications that require real-time blink
detection because it makes use of the powerful image processing
features of libraries like OpenCV and NumPy.

37
Chapter 6: Conclusion and
Future works

38
6.1. Conclusion:
In this project, the "Bayanaty" offers a state-of-the-art method for
improving administrative effectiveness and modernizing government
paper processing. "Bayanaty" lessens the load on citizens by reducing
the need for repeated trips to government offices and drastically cutting
down on processing times by centralizing and digitizing document
processing. With a strong focus on improving citizen-government
relations, this project will undoubtedly result in time savings,
streamlined data monitoring, and increased administrative effectiveness.
In the end, "Bayanaty" aims to employ technology to transform data
management and government services, offering individuals a more
smooth and user-friendly experience while providing government
organizations with the resources they need to make wise decisions.

6.2. Future Works:


Cooperation with Other Government Agencies: Encourage
collaborations and integrations with other government organizations to
establish a single platform for the provision of comprehensive citizen
services.

Collaboration with Other Government Agencies: To provide a


single platform for the delivery of all-inclusive citizen services, promote
partnerships and synergies with other government agencies.

Expand Service Offerings: Adding more government services and


forms to be handled through the platform would broaden its use beyond
what it was originally designed to do.

Predictive Analytics for Resource Allocation: Predictive


analytics can be used to estimate service demand, allocate resources
optimally, and enhance overall operational effectiveness.

Citizen Engagement Platform: The citizen engagement platform


allows users to participate in surveys, polls, and discussions on public
policies, fostering transparency, civic participation, and providing
valuable insights for policymakers.

39
References:

1- https://www.youm7.com/story/
2023/4/15/%D8%A7%D9%84%D9%82%D8%A7%D9%86%D9%88%D9
%86-%D9%8A%D9%84%D8%B2%D9%85-
%D8%A8%D8%A5%D9%86%D8%B4%D8%A7%D8%A1-
%D9%82%D8%A7%D8%B9%D8%AF%D8%A9-%D8%A8%D9%8A
%D8%A7%D9%86%D8%A7%D8%AA-%D9%84%D9%83%D9%84-
%D9%85%D9%88%D8%A7%D8%B7%D9%86-
%D8%A8%D8%B1%D9%82%D9%85-
%D9%82%D9%88%D9%85%D9%89-%D9%85%D9%86/6150732

2- https://psm.gov.eg/providers/1/services

3- https://rern.gov.eg/

4- https://digital.gov.eg/

40

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