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ChatBanking on WhatsApp

70-700-222-22
LIST OF SERVICES

Liability Services
1. Add Beneficiary
2. Address Change
3. ATM Transaction dispute
4. Change/Update of Email ID
5. Cheque Book Request
6. Cheque status
7. Cheque Stop Payment
8. Debit Card Dispute
9. Debit Card Pin Change
10. Delete Beneficiary
11. Form 15 G/H
12. Liabilities - Account Statement Request
13. Liabilities – Balance Enquiry
14. Liabilities – Recent 7 days Transactions
15. Liabilities Account Summary
16. Liability Interest Certifcate
17. Mobile number update [WOW journey]
18. Nomination Update
19. NON CC - Dispute
20. Onboarding/Activation - Corporate Salary Account
21. Onboarding/Activation - Debit Card Activation
22. PAN Upate
23. Request Balance Certificate
24. Update ReKYC
25. Upi dispute
26. View Account Holder Name
27. View Account Number
28. View Account type
29. View Beneficiary
30. View Branch
31. View Hold Funds
32. View IFSC
33. View Monthly Average Balanced To Be Maintained
34. View Nominee Name
35. View Unclear Balance

Credit Card Services


1. Apply for Insta Loan - Loan on Card
2. Apply for Jumbo Loan - Loan on Card
3. AutoPay Registration Status
4. Balance Transfer on EMI
5. Card Manage Limits
6. CC Limit Enhancement
7. CC Statement
8. CC Summary
9. Convert to EMI option
10. Credit Card Apply
11. Credit Card Dispute
12. Credit Card Hotlisting
13. Credit Card Outstanding
14. Disable ATM usage
15. Disable Cashless usage
16. Disable International Usage
17. Disable Online usage
18. Disable Pos usage
19. Enable ATM usage
20. Enable Cashless usage
21. Enable International Usage
22. Enable Online usage
23. Enable POS usage
24. Loan Preclosure on credit card
25. Modify ATM Usage
26. Modify Cashless Usage
27. Modify Online Usage
28. Modify Pos Usage
29. Payment of Credit Card Outstanding Balance
30. Pre-Approved Credit Card Upgrade
31. Special Status of the card (All blocks)
32. Status Update
33. View Accumulated Reward Points Balance
34. View Available Credit Limit
35. View Credit Limit
36. View Last Bill Minimum Amount Due
37. View Last Bill Total Amount Due
38. View Last Statement Date
39. View Payment Due Date
40. View Redeemable Reward Points
41. View Total Credit Limit
42. View Total Outstanding Balance
43. View Unbilled Transactions [PDF]
44. Credit Card Application Tracking

Loan Services
1. Activation Status of the Card
2. Apply for Insta Loan - Loan on Card
3. Apply for Jumbo Loan - Loan on Card
4. AutoPay Registration Status
5. Balance Transfer on EMI
6. Card Manage Limits
7. Card Status
8. CC Limit Enhancement
9. CC Statement
10. CC Summary
11. Convert to EMI option
12. Credit Card Application Tracking
13. Credit Card Apply
14. Credit Card Dispute
15. Credit Card Hotlisting
16. Credit Card Outstanding
17. Disable ATM usage
18. Disable Cashless usage
19. Disable International Usage
20. Disable Online usage
21. Disable Pos usage
22. Enable ATM usage
23. Enable Cashless usage
24. Enable International Usage
25. Enable Online usage
26. Enable POS usage
27. Loan Preclosure on credit card
28. Modify ATM Usage
29. Modify Cashless Usage
30. Modify Online Usage
31. Modify Pos Usage
32. Payment of Credit Card Outstanding Balance
33. Pre-Approved Credit Card Upgrade
34. Redespatch of CC RTO card
35. View Accumulated Reward Points Balance
36. View Available Credit Limit
37. View Credit Limit
38. View Last Bill Minimum Amount Due
39. View Last Bill Total Amount Due
40. View Last Statement Date
41. View Payment Due Date
42. View Redeemable Reward Points
43. View Total Credit Limit
44. View Total Outstanding Balance
45. View Unbilled Transactions [PDF]

Debit Card Services


1. Debit Card Hotlisting
2. Debit Card Reissuance
3. Debit Card Set/Manage Limits
4. Disable ATM usage
5. Disable Cashless usage
6. Disable International Usage
7. Disable Online usage
8. Disable Pos usage
9. Enable ATM usage
10. Enable Cashless usage
11. Enable International Usage
12. Enable Online usage
13. Enable POS usage
14. Modify ATM Usage
15. Modify Cashless Usage
16. Modify Online Usage
17. Modify Pos Usage
18. Debit Card Re-Dispatch Request

Deposit Services
1. FD - Account Holder Name
2. FD - Account Number
3. FD - Availed On Date
4. FD - Interest Rate
5. FD - Maturity Amount
6. FD - Maturity Date
7. FD - Maturity Instruction
8. FD - Nominee Name
9. FD - Principal Amount
10. FD - Receive Interest Instruction
11. FD - Sweep In Activation Status
12. FD - Tenure
13. FD - Transfer To Account
14. FD Summary
15. Open Fixed Deposit
16. RD summary
17. RD-Availed On Date
18. RD-EMI Amount
19. RD-Interest Rate
20. RD-Maturity Amount
21. RD-Maturity Date
22. RD-Maturity Instruction
23. RD-Nominee Name
24. RD-Principal Amount
25. RD-Tenure

Third Party Product Services


1. Life Insurance
2. GI renewal
3. Life Insurance - Buy
4. Life Insurance - Renew

Merchant Services
1. Additional TID
2. BQR ( Bharat QR)
3. Machine Not Working
4. MPR ( Merchant payout Report)
5. New AMC/AMC
6. Paper Roll Intents
7. Reactivation of TID
8. Request of new TID

Generic Product Services


1. Apply for Demat
2. Apply for NPS
3. ATM Location
4. Branch Location
5. Cash Deposit Machine
6. Chat Banking Deregistration
7. Chat Banking Registration
8. EEG
9. Fastag Recharge
10. Fastag Registration
11. Gold Loan Branch
12. Home Loan Branch
13. Invest in Mutual Funds
14. Lockers Location
15. Payzapp Dispute
16. Payzapp Onboarding & Registration
17. Personalized offers
18. Prepaid Card Dispute
19. SmartHub

Note
The list of services and transactions offered by Bank's ChatBanking on WhatsApp is subject to
change at any time without prior notice.

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