Best - Presentation of GIS Solution For COV-19
Best - Presentation of GIS Solution For COV-19
Best - Presentation of GIS Solution For COV-19
OPTIMIZATION SOLUTIONS
FOR CSPs
Privileged and confidential. The information contained in this material is privileged and confidential, and is intended only for the use of the individual to whom it is addressed and others who have been specifically authorized to receive it.
If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this material is strictly prohibited. If you have received this material in error, please destroy it immediately.
INTRODUCING TEOCO
5G, ANALYTICS, ASSURANCE & OPTIMIZATION SOLUTIONS FOR CSPs
INDEPENDENT, OBJECTIVE & ESTABLISHED SOLUTIONS TO OPTIMIZE COSTS & IMPROVE QOS
HQ
20+
offices
1,000+
employees
2
DELIVERING VALUE
Increase revenues
through improved
QoS and subscriber
insights
“At TEOCO we have Profit Profit
innovated for more than
Optimize costs
two decades in a quest to and minimize
continuously optimize revenue leakage
operator costs & improve through assurance
subscriber quality of and automation
experience”
Costs
- Atul Jain, CEO Costs
3
HELPING OPERATORS SOLVE CHALLENGES
4
OUR SOLUTION PORTFOLIO
LINKING ENGINEERING AND BUSINESS
6
OUR SOLUTION AREAS
BUSINESS SOLUTIONS RAN SOLUTIONS
Increase revenues, reduce Deliver maximum
costs, maximize subscriber subscriber experience and
value and profitability efficient CAPEX utilization
Subscriber
Data
Device Business
Data Data
Network
Data
7
OUR PRODUCT AND SOLUTION PORTFOLIO
BUSINESS SOLUTIONS RAN SOLUTIONS
Financial Analytics Network Planning
Cost Analytics Network Optimization
Business Assurance Services Network Services
Revenue Assurance Configuration Management
Subscriber
Routing Analytics Data Drone Connectivity
MVNO Analytics Network Analytics
Trunk and Circuit Analytics Device Business
On-Device Analytics Data Data
Digital Analytics
Network
Data SERVICE ASSURANCE
Fault Management
Performance Management
DEVICE TESTING Service Management
Lab Testing Service Assurance Analytics
Field Testing FaaST
NOC/SOC Solutions
8
TEOCO IS DELIVERING 5G
FOUNDING MEMBER
TEOCO is helping its customers understand 5G, devise a strategy, build and monitor their network
9
OUR 5G SOLUTION PORTFOLIO
Network Coverage & Network Optimization
Capacity Planning & Analytics
5G device validation
AT&T
02 VALUED PARTNER Many more…
Tech Mahindra, Anritsu, Qualcomm,
AT&T, Yellowbrick Data…
01 AWARD WINNING
TM Forum Catalyst Award for 5G
Intelligent Service Operations
THOUGHT LEADER
Founding member of the 5G Innovation
Centre at the University of Surrey, UK
11
TEOCO IS INNOVATING IN KEY SOLUTION AREAS
AUTOMATION ANALYTICS
Key to ensuring agility and Actionable insights into your
operational efficiency as network, subscribers and
network complexity increases business
12
AUTOMATION
Improve customer experience, streamline operations, minimize customer
churn and achieve a competitive edge in a crowded market
REVENUE ASSURANCE
BOTs in our Cost Management and Revenue Assurance solutions
improve business efficiencies and reduce human errors
SERVICE ASSURANCE
Automation delivers failure prediction, alarm normalization,
trouble ticket creation, alarm correlation, and fault resolution
CONFIGURATION MANAGEMENT
SmartCM automates the monitoring, auditing,
correcting and reporting on network configurations
13
ANALYTICS
Mining value from mountains of data through predictive and prescriptive
analytics helps to maximize network and business performance
BUSINESS ANALYTICS
Analyze billions of network and business transactions daily to
identify cost savings and business optimization opportunities
SUBSCRIBER ANALYTICS
Identify, verify and resolve individual customer affecting issues,
and monetize user behavior across all network technologies
NETWORK ANALYTICS
Ensure the quality of service customers demand by uncovering
actionable intelligence from within mountains of network data
GEOLOCATION CLASSIFICATION
Mentor uses machine learning to classify calls (indoor/outdoor/
height) and event clustering for automatic problem detection
15
GEOLOCATION
By applying advanced algorithms to event data being sent between the handset and
the network, it is possible to accurately estimate the location of a subscriber
NETWORK OPTIMIZATION
Visualizing network experience information over maps provides a
much more intuitive way to optimize and troubleshoot the network
GEO-ANALYTICS
Actionable insights into subscriber, device and network
performance, powered by geolocated data and advanced analytics
GEO MAPS
Geolocated traffic and performance maps for more accurate
radio network planning and network design optimization
16
CUSTOMER CASE STUDIES
CASE LONG-TERM CUSTOMER PARTNERSHIP
STUDY
“In partnership with TEOCO, we have realized more than $2B in accumulated savings”
Paul W. Schieber Jr. • VP & Controller, Sprint, 2019
CASE PARTNERING TO BETTER SERVE CUSTOMERS
STUDY US TIER 1 SD-WAN SOLUTION DELIVERED BY AMDOCS AND TEOCO
19
CASE SOLVING TOMORROW’S CHALLENGES
STUDY WITH REAL-TIME ENCRYPTED DATA
20
CASE ASSET 5G FIELD PROVEN BY TIER 1 OPERATOR
STUDY FIRST CSP TO EXTENSIVELY USE ASSET TO PLAN THEIR COMMERCIAL 5G NETWORK
5G Roll-out Plan
“We have a longstanding,
valued relationship with
• 30 cities in 2019 TEOCO. It was therefore a very
easy decision to entrust the
• Nationwide in 2020 planning of our 5G
infrastructure to TEOCO and
its ASSET Radio planning tool.”
21
CASE NOS PORTUGAL USES GEOLOCATION ANALYTICS TO
STUDY IMPROVE CUSTOMER EXPERIENCE & MONETIZATION
Automation
Customer Experience Automatic problem detection
Monitor customer experience
especially VIPs, proactively
addressing poor experience Efficiency
Pinpointing and prioritizing issues
Data Monetization
Analyze customer network usage Monetization
to identify new revenue streams VoLTE and IoT roll-out guidance
22
CASE MAGENTA AUSTRIA EXTENDS SmartCM TO
STUDY SUPPORT ITS NATIONWIDE 5G DEPLOYMENT
Best performing
• Vendor-agnostic centralized view of
Austrian network
2018 and 2019 the entire 2G/3G/4G/5G network
• Monitor and audit the accuracy of the
5 million subscribers
network configuration, proactively
75,000+ cells highlight discrepancies
2G, 3G, 4G, NB-IoT
• Process efficiency through zero-touch
5G launched in 2019
process automation for network
configuration
“We’re proud to say that we have the best performing mobile network in Austria. Receiving industry accolades is gratifying
but is ultimately the result of sustained investment and ongoing collaboration with highly valued partners like TEOCO. We
have benefitted from TEOCO’s expertise for a while and have been delighted with the performance of its SmartCM solution.
Extending its capabilities to our 5G network was a very easy decision to make.”
- Helmut Lehermayr, Vice President Radio & Transmission Networks
23
CASE TELSTRA PARTNERS WITH TEOCO TO
STUDY FUTUREPROOF ITS UAV STRATEGY
24
TEOCO HAS THE CREDENTIALS TO ENSURE YOUR SUCCESS
“At TEOCO we have innovated for more than two decades in a quest to continuously
optimize operator costs & improve subscriber quality of experience”
- Atul Jain, CEO
25
THANK YOU
www.teoco.com
SUPPLEMENTARY SLIDES
BUSINESS SOLUTIONS
A granular view of subscriber information, network data and business transactions,
enabling CSPs to increase revenues, expand margins and maximize profitability.
SMARTHUB PLATFORM FINANCIAL ANALYTICS COST ANALYTICS BUSINESS ASSURANCE SERVICES REVENUE ASSURANCE
Optimize your business fast - with Understand and grow revenue and Ensure the accuracy of third-party Increase your profit margins with Identify, correct and protect against
cutting edge big data analytics margins associated with network costs and minimize the number of our business audit services revenue leakage
technology usage leased lines
ROUTING ANALYTICS MVNO ANALYTICS TRUNK & CIRCUIT ANALYTICS ON-DEVICE ANALYTICS DIGITAL ANALYTICS
Expose hidden costs and Increase and retain revenue Maximize profitability with Gain customer experience insights Identify network cost savings and
implement optimal cost routing through subscriber intelligence intelligent insights into trunk and improve service performance discover new revenue
models utilization and circuit costs via an on-device approach opportunities
28
RAN SOLUTIONS
Solutions for all stages of the network lifecycle, from planning and configuration to optimization
and analytics; helping engineers boost their efficiency and improve the network.
Radio, backhaul, capacity, small Optimize and troubleshoot your Network audits, planning,
cell, indoor and automated network, leveraging geolocated optimization, spectrum refarming
planning for 2G/3G/4G/5G subscriber experience data and managed services
Maintain network integrity by Data connectivity platform for Analytics solutions that address the
continuously auditing network BVLOS drone operation in cellular challenges network engineers face
changes networks
29
RAN SOLUTIONS - NETWORK PLANNING
The ASSET Suite is a comprehensive planning portfolio designed to deliver cost-effective high
performance networks for 2G/3G/4G and now 5G.
Coverage, capacity, cell parameter Coverage, capacity, cell parameter Microwave link planning, path
and neighbor planning for wireless and neighbor planning for 5G profiling and frequency interference
networks with ASSET Radio networks with ASSET Radio analysis with ASSET Backhaul
Network visualization, capacity Optimize the design of your macro Design for a seamless user Geolocated traffic and performance
management and scenario network and the addition of new experience in buildings, stadiums, maps for improved network
planning with ASSET Capacity small cell sites with ASSET Design and subways with ASSET Indoor planning with ASSET Geo
30
RAN SOLUTIONS – NETWORK OPTIMIZATION
Advanced network optimization, analytics and troubleshooting from a suite of solutions
that leverage network measurements and geolocation algorithms.
Mentor provides geo-based, multi- CongiSense enables actionable Forte delivers automatic GSM
technology advanced network data insights into subscriber, device frequency planning, neighbor list
optimization and troubleshooting and network performance optimization and load balancing
31
RAN SOLUTIONS – NETWORK SERVICES
Our RAN Services are delivered as packaged solutions; a powerful combination of tools,
methodology and people, leveraging global best practices.
Planning services for all network Proactive cluster tuning, new Subscriber/network audits and
technologies and layers, including feature activation and ROI based analytics, customer complaint
VoLTE, IoT, 5G and network capacity expansion planning handling and vendor management
consolidation
32
SERVICE ASSURANCE
An automated, analytical, proactive and unified approach to
performance, fault and service management.
A NOC/SOC alarm management Unified tool set to optimize and End-to-end monitoring of service
system for efficient monitoring and troubleshoot the performance of behavior and its underlying
resolution of network faults complex converged networks network resources
SERVICE ASSURANCE ANALYTICS FAULT ANALYTICS AS A SERVICE NOC AND SOC SOLUTIONS
Patented algorithms reveal deep Continuing fault analytics and Addressing the needs of NOC and
insights to identify, prevent and analysis service, with insight reports SOC teams to achieve goals and
resolve network issues and actionable recommendations collaborate effectively
33
DEVICE TESTING
State-of-the-art device testing, monitoring and benchmarking solutions for the
world’s leading device manufacturers, CSPs and telecoms regulators.
34
OUR CUSTOMERS
35
CUSTOMER QUOTES
“In partnership with TEOCO, we have realized more than $2B in accumulated savings”
- Paul W. Schieber Jr., Controller, Sprint
“Our work with TEOCO has meant we can build an ecosystem of tools that can help us to constantly improve our network,
from planning through to optimization and identifying new value creation streams,”
- Jorge Graça, CTIO, NOS
“With SmartCM, we have a futureproof solution for our network configuration as we begin work on our 5G expansion. Our
partnership with TEOCO gives us the speed and agility we need to continue to grow our business and maintain the highest
quality of service.”
- Driton Emini, VP, NG Networks, T-Mobile Austria
TEOCO was able to provide us with a product that met our particular network performance management needs, supported by
a significant local presence and resources that provide valuable expertise, system support and insight for us to draw upon, as
and when we need it. .”
- Gediz Sezgin, EVP Network Technologies, Turkcell
“TEOCO’s solutions offer the ideal blend of tools, expertise and scalability that meet Telefonica’s objectives for delivery of an
end-to-end solution ensuring minimum impact on network performance and user experience.”
- José Manuel Alvarez Díaz, Telefonica Global CTO Unit
36
ANALYST VIEWPOINTS
“TEOCO’s market leading position in Engineering Systems reflects the success of its extensive network planning and
optimization solution set, built by some very cohesive acquisitions and integrated effectively to form a leading portfolio.”
”TEOCO is bridging the gap between operations functions, particularly traditional engineering, planning and network
optimization, and the business-defining monetization functions of revenue generation, customer experience, and margin
management. Stratecast believes this makes TEOCO a company to watch.”
“TEOCO's background gives it both short-term and longer-term advantages amongst Customer Experience Monitoring
providers worldwide.”
“There are several vendors that have set themselves apart as leaders in device and network analytics, including […] TEOCO.”
“TEOCO's consultancy services business represents a competitive strength as operators look to contract out many complex
aspects of multi-technology network operations and planning.”
“TEOCO is thinking ahead to a market need that is just emerging – namely the tying of usage information to service quality
performance information, particularly in wireless. TEOCO is ahead of the pack on this one.”
37
AWARDS AND RECOGNITION
TEOCO is proud to be an innovative company and market leader. This is
reflected in the following industry recognition and awards.
38
OUR LEADERSHIP
ATUL JAIN HEMANT MINOCHA
Founder & CEO Executive Vice President
Atul Jain founded TEOCO Corporation in 1995 with the dream of Hemant Minocha joined TEOCO in in 2013 to help develop and
building a successful business model, not just a successful business. implement our M&A and transformation strategy and also heads up
His goal was to build a company that did not compromise its values. our AIRCOM Labs device testing business.
DEREK CANFIELD
General Manager, Business Analytics
Derek Canfield is a veteran of the telecom industry, having spent the
first half of his twenty-year career working for a North American
operator and the second half with TEOCO Corporation.
39
ADDITIONAL CASE STUDIES - BUSINESS SOLUTIONS
CASE CUSTOMER PARTNERSHIP WITH PROVEN
STUDY VALUE CREATION
41
CASE IMPROVING WHOLESALE PROFITABILITY
STUDY
42
CASE IMPROVING RETAIL ENTERPRISE BROADBAND
STUDY PROFITABILITY
43
CASE WHOLESALE – NA TIER 1 FIXED LINE OPERATOR
STUDY
• Objective
• Identify under-billing instances associated with circuits
44
CASE MACHINE LEARNING UNCOVERS $600,000
STUDY
• Objective
• Find install charges assessed on pre-existing circuits
• Identify calls billed with incorrect rates
• Models - train, evaluate and select best performing model
• Built repeatable, automated audit workflow
• 2 weeks effort uncovered $600,000 in billing errors
45
ADDITIONAL CASE STUDIES - SERVICE ASSURANCE
CASE WIND TRE EXPANDS SERVICE ASSURANCE
STUDY SOLUTION EXPANDED TO COVER TRANSPORT & FIXED NETWORKS
“We have worked closely with TEOCO for more than a decade, so we were certain that its HELIX PM solution
would deliver the efficiency we wanted, without compromising functionality. Our operational network systems
will be consolidated and transformed in a future proof environment.”
- Fabio Luigi Piccini, Technology Infrastructure and Systems Director, Wind Tre
47
CASE NOS SELECTS TEOCO FOR SERVICE ASSURANCE
STUDY
48
CASE A1 TELEKOM AUSTRIA GROUP SELECTS
STUDY TEOCO’S HELIX FOR SERVICE ASSURANCE
49
ADDITIONAL CASE STUDIES - RAN SOLUTIONS
CASE MTN GROUP DEPLOYS ASSET CENTRALIZED
STUDY PLANNING SYSTEM FOR 18 OPCOs
51
CASE BUSINESS OBJECTIVE DRIVEN PLANNING
STUDY TELCEL MEXICO – MAKING THE IOT BUSINESS CASE
53
CASE OSS BASED AUDIT USING HELIX/TOOLKIT
STUDY CLARO PERU - VoLTE READINESS AUDIT
54