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    Replacing A Lost, Stolen or Damaged Licence - SAAQ

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    Replacing A Lost, Stolen or Damaged Licence - SAAQ

    Uploaded by

    kim123
    14 views3 pages

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    Replacing a Lost, Stolen or Damaged Licence - SAAQ

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    14 views3 pages

    Replacing A Lost, Stolen or Damaged Licence - SAAQ

    Uploaded by

    kim123

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    REPLACING A DRIVER’S LICENCE

    Loss, theft or damage


    Change (https://saaq.gouv.qc.ca/en/drivers-licences/replacing-drivers-licence)

    Here is the procedure to replace a lost, stolen or damaged driver's licence and the steps to take
    if you are a victim of identity theft.

    1 Your answers

    You are outside Québec and your licence was lost, stolen or damaged

    Change

    2 You are outside Québec and your licence was lost, stolen or damaged

    IDENTITY THEFT
    If you believe you have been the victim of identity theft, you must file a police report and notify the
    SAAQ as soon as possible. To find out the steps to follow in the event of identity theft, go to the To
    Reach Us (/en/reach-us) web page and click on "Identity theft".

    PROCEDURE TO REPLACE YOUR LICENCE

    Online (this service is available on SAAQclic (http://saaqclic.saaq.gouv.qc.ca/en) )

    • The photo and the signature in your file must meet certain criteria in order to be reused for
    your new licence. Otherwise, you will not be able to use this online service and will have to
    apply for a replacement licence by mail or fax.
    • You will have to print a copy of your provisional licence and keep it with you until you receive
    your official licence in the mail.

    By mail or by fax

    Send a licence replacement request


    Make sure to indicate the following information in your request:

    1 - the subject of your request (loss, theft or damage)


    2 - the expected length of your stay outside Québec
    3 - the reason for your stay outside Québec (business, vacation, etc.)
    4 - your last name and first name
    5 - your date of birth
    6 - your driver's licence number, if you know it
    7 - your address in Québec and your address outside Québec
    8 - a telephone number where you can be reached outside Québec, or where a respondent can
    be reached in Québec
    9 - the mailing address where we are to send the driver's licence
    10 - your signature

    Make sure to enclose your payment


    You must enclose payment of the licence replacement fees:

    • plasticized learner's licence or restricted licence: $14.80


    • paper learner's licence or restricted licence: $5.20
    • authorized driver's permit: $17.40
    • driver's licence or probationary licence with photo: $14.80
    • driver's licence or probationary licence without photo: $12.80

    Accepted methods of payment

    • Cheque or money order

    If payment is not enclosed with your request, we will open an account to which we will charge the
    required licence replacement fees (/en/saaq/rates-fines/drivers-licence/fees-issuing).

    By mail
    Service aux particuliers Division du traitement des avis, du permis de conduire et de
    l’immatriculation Société de l'assurance automobile du Québec Case postale 19600, succursale
    Terminus Québec (Québec) G1K 8J6

    By fax
    • Québec area: 418-644-1497
    • Elsewhere (Québec, Canada, United States), toll-free: 1-855-465-7227

    We can send you your replacement licence by express mail or courier


    Simply indicate this in your request.

    REPLACEMENT LICENCE
    If you are eligible, you will receive a licence bearing the photo and signature found in your file. This
    licence will remain valid until your plastic licence (the actual card) has to be replaced.
    If you are not eligible, you will receive a licence without a photo or signature that will be valid for up
    to 12 months, that is, until your next licence renewal. A licence without photo or signature is a
    special measure that allows you to drive until you return to Québec. When you return to Québec,
    you will have to replace this licence.

    Go to one of our service outlets (/en/find-service-outlet) to obtain a driver's licence with photo and
    signature.

    Last update: May 13, 2022

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