Hif 16002
Hif 16002
Tech Brief
EFFECTIVE QUALITY ASSURANCE FOR
CONCRETE PAVING OPERATIONS
Best Practices for Concrete Pavements
BACKGROUND AND INTRODUCTION
This tech brief looks at the elements needed to implement an effective quality
assurance (QA) program for concrete paving operations. The benefit of a good
QA program far outweighs the costs for both the agency and contractors.
The topic of QA can be intimidating, but all of us make quality-based judgments
in our lives every day. This tech brief aims to outline the basics of an effective
quality system for concrete pavements using new technologies.
Commitment
Quality at any organization is a top-down philosophy to build with high quality.
The key is to understand that all parties can save money by aiming for high
quality, because it saves them from needing to budget for replacing mistakes or
premature failures.
If the corporate philosophy is that quality is not negotiable, it is a lot easier
to implement an effective program that delivers a reliable transportation
infrastructure to the tax-paying public, cost effectively.
It is tempting to not bother with quality and to save that inspector’s salary, but
mistakes happen and the low-bid system incentivizes cutting corners. Errors
may only become apparent long after the final payments are made, potentially
leaving the owner agency with a very expensive repair bill or a far shorter life
than originally planned for the pavement.
Motivation
Work toward quality is only possible if every person understands what is in it
for them. Does it save money? Will the pavement last longer? Will we need a
lawyer or a party-planner at the end of the contract? Will I keep my job or be
able to land future contracts with this agency?
THE AGENCY two results are within the allowable tolerance for that
Federal regulations require each state highway agency test, the tester “passes” their IA evaluation.
to have a QA system in place to assess the quality of Dispute Resolution
items produced. The aim is to ensure that the public’s
dollar is spent wisely. The reason for having a systematic Dispute resolution refers to the referee process used when
approach to quality is to consistently assess and pay the test results from the owner/agency laboratory do not
for items provided on construction projects. The primary agree with results from the contractor laboratory. Typically,
components are discussed below. an independent, qualified, laboratory not involved in the
original testing is used as the referee.
Owner/Agency Acceptance
It is the responsibility of the owner/agency to establish how THE CONTRACTOR
it will accept and pay for work done under a construction Like the agency, effective contractors must be committed
contract. The acceptance process should focus only on from the top down to delivering products that are
factors that are directly related to the ultimate performance acceptable to their clients. Unlike the agency, the
of the product. contractor must consider all aspects of the construction
process.
Rigorous inspection is a key part of the acceptance
process. A concrete mixture can perform well in the Corporate Culture
laboratory, yet be unacceptable if the workmanship at
Emphasis should be placed on using the quality system to
the site is poor. The agency should also insist that the
teach and encourage good practices at all levels. Failures
contractor implement an effective quality control (QC) plan.
should become training opportunities rather than tools to
Quality Control punish individual employees.
QC is the act of monitoring progress toward the final Internal policies are needed to guide every aspect of a
product to ensure it will meet acceptance criteria. The QA project. The guidelines should include the following:
specification should mandate a minimum level of QC.
• Plant calibration steps and responsibilities
Experience has shown that better contractors often exceed
• Tools used to evaluate the properties of aggregates
minimum requirements because an effective QC program
enhances productivity and reduces the risk of failure. A QC • Cementitious materials handling, testing, and monitoring
plan should detail the activities that will be performed by • Testing frequency and tolerances
the contractor and monitored and enforced by the agency.
• Degree of overdesign
Personnel Qualifications
Technical staff must be given the authority to initiate
Individuals performing sampling, testing, and inspection, changes when corrective actions are required, even if the
for all QA activities, must be suitably trained, qualified, changes are costly. This authority to initiate a proactive
and ethical. This is because their findings have direct response demonstrates management’s commitment to
implications on pay. The specification should establish quality and helps show project staff what the company
which qualifications are required and which individuals perspective is on “good enough.”
should have these qualifications.
Trained and Experienced Managerial Technical Staff
Laboratory Qualifications
A well-trained and experienced managerial technical staff
Laboratory qualification is part of a QA system for the is a key to reducing risk. The value added in having this
same reason as personnel qualification. Laboratories level of expertise on projects greatly exceeds the cost to
should be accredited through the American Association the company. These professionals are able to optimize
of State Highway and Transportation Officials (AASHTO) the concrete design mixture and often reduce the cost of
accreditation program or an equivalent. materials, as well as improve the constructability of the
Independent Assurance concrete. These personnel are able to monitor test results,
analyze the test data, and then initiate changes during
Independent assurance (IA) refers to the periodic checking construction when needed.
done on the individuals and equipment performing
sampling and testing activities. The IA process assures QC managers are responsible for using process control
that these professionals continue to provide accurate to ensure that the product will be accepted by the agency.
results. Two concepts are important: A skilled QC manager knows when to act and, equally
important, when not to act.
• IA is conducted using split samples to remove material
The result is improved control of the mixture and a lower
and construction-related variability.
standard deviation in the test results. This adds value by
• The IA evaluation addresses only the accuracy of the helping the contractor to bid and produce mixtures, with
test result, not the actual result itself. For example, if a less overdesign, that are more economical but still meet
test sample fails to meet the specification’s limit, yet the the requirements of the contract.
Best Practices for Concrete Pavements / Effective Quality Assurance for Concrete Paving Operations 3
This Tech Brief was developed under Federal Highway Administration (FHWA) contract DTFH16-14-D-0005. For more
information contact:
Contracting Officer’s Representative: Author: Peter Taylor, Director
Sam Tyson, P.E., Concrete Pavement Engineer National Concrete Pavement Technology Center
Federal Highway Administration 2711 S. Loop Drive, Suite 4700
1200 New Jersey Avenue, S.E. – E73-440 Iowa State University
Washington, DC 20590 Ames, IA 50010-8664
202-366-1326, sam.tyson@dot.gov 515-294-9333, ptaylor@iastate.edu