Competency Based Learning Material
Competency Based Learning Material
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Sector: TOURISM
Qualification
Food and Beverage Services NCII
Unit of Competency:
Module Title
Welcome!
The module, Preparing the dining room/ restaurant area for service,
contains training materials and activities related to Food and Beverage Services
NC II it includes preparing the dining room / restaurant area,welcoming guests
and taking food and beverage orders,promoting food and beverage
products,providing food and beverage services to the guests for you to complete.
Remember to:
● Perform the Task Sheets and Job Sheets until you are confident that
your outputs conform to the Performance Criteria Checklist that
follows the sheets.
● Submit outputs of the Task Sheets and Job Sheets to your trainer
for evaluation and recording in the Accomplishment Chart. Outputs
shall serve as your portfolio during the Institutional Competency
Evaluation. When you feel confident that you have had sufficient practice,
ask your trainer to evaluate you. The results of your assessment will be
recorded in your Progress Chart and Accomplishment Chart.
You must pass the Institutional Competency Evaluation for this competency
before moving to another competency. A Certificate of Achievement will be
awarded to you after passing the evaluation.
You need to complete this module before you can perform the module
Food and Beverage Services Date Developed: Document No.
NCII
L July 6,2024 Issued by:
Developed by: Page 2 of 38
o Prepare The Dining
Precious Grace Y. Silva
Room/Restaurant Area for Revision # 00
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on Welcoming Guests and take Food and Beverage Orders.
MODULE CONTENT
MODULE DESCRIPTOR:
This unit covers the knowledge and skills required in the preparation of
the dining room /restaurant area before the start of the service
operations. It involves opening duties or the dining room mise-en-place
prior to service. This unit includes the knowledge and skills in taking
reservations, preparing service stations, table-setting, and setting the
ambiance of the food service facility. .
CONTENTS:
1.Tables are set according to the standards of the food service establishment.
2.In cases where the menu is pre-arranged or fixed, covers are set correctly
according to the predetermined menu.
3.Tableware and glassware are wiped and polished before they are set up on the table.
4.Cloth napkins are folded properly and laid on the table appropriately according to napkin
folding style.
5.Buffet or display tables are skirted properly taking into account symmetry, balance and harmony
in size and design.
ASSESSMENT CRITERIA:
1. Lights are adjusted according to time of the day.
2. Tables, chairs and other dining room furniture are arranged to ensure
comfort and convenience of the guests.
3. Appropriate music is played when applicable
4. Floors/carpets are cleaned and made sure are dry.
5. Air-condition or cooling units are adjusted for the comfort of the guests
6. Decorations are set-up according to theme or concept of the dining room
● Menu folders
● Order slips
● Wine list
● Condiments
● Toothpicks
● Table cloth/Placemats
● Tableware
o Cover/service plate
o Dinner plate
o Entrée plate
o Fish plate
o Bread plate
o Soup bowl/plate
o Cups and saucers
ASSESSMENT METHOD:
Demonstration with oral questioning
Written test
6. Answer Self-Check
1.3-2: In cases where the menu is pre-
arranged or fixed, covers are set
correctly according to the
predetermined menu.
9. Answer Self-Check
Food and Beverage Services Date Developed: Document No.
NCII
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Room/Restaurant Area for Revision # 00
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1.3-3: Tableware and glassware are
wiped and polished before they are set
up on the table.
After doing this activity, you are now ready to undergo institutional
assessment for this module and proceed to the next module on Set the
mood/ambiance of the dining area.
Materials to prepare:
● Table cloth/Placemats
● Flowers(design)
● Tableware
o Cover/service plate
o Dinner plate
o Entrée plate
o Fish plate
o Bread plate
o Soup bowl/plate
o Cups and saucers
beer glass
beer mug mug
beer stein old-
brandy balloon fashioned
brandy snifter glass
cappuccino cup pint glass
carafe pitcher
champagne flute pousse-café
cocktail glass glass
coffee cup punch bowl
cordial glass punch glass
decanter sake
espresso cup milkshake
goblet glass
grappa glass cup
highball glass shot glass
iced tea glass teacup
Irish coffee glass tumbler
Irish coffee mug water glass
jug, pitcher whiskey
juice glass glass
latte cup wine glass
liqueur glass
martini glass
Teaspoon – a small spoon used for stirring and serving tea or coffee.
Soup spoon – a round spoon with a deep bowl used for eating soup.
Dessert spoon – a smaller spoon used for eating dessert.
Serving spoon – a large spoon used for serving food.
Tablespoon – a larger spoon used for eating, serving, and measuring
ingredients.
Salad spoon – a long spoon with a shallow bowl used for serving salad.
Gravy spoon – a small spoon with a hole in the bowl used for straining gravy.
Cocktail spoon – a long thin spoon used for stirring and serving cocktails.
Iced tea spoon – a long spoon with a flat bowl used for stirring and serving iced
tea.
Rice spoon – a flat and wide spoon used for serving rice.
Demitasse spoon – a small spoon with a round bowl, used for drinking
espresso.
Bouillon spoon – a smaller version of a soup spoon, used for consuming clear
broths.
Infant spoon – a small, lightweight spoon with a rounded edge, used for feeding
babies.
Sundae spoon – a type of dessert spoon with a long handle and a shallow, oval
bowl.
Coffee spoon – a small spoon with a round or oval bowl, used for stirring sugar,
cream, or other additives into coffee or other hot beverages.
TYPES OF FORKS
Use stemmed wine glasses: The white wine glass is placed to the
lower right of the water glass, and the red wine glass is placed above
them so the three glasses form a triangle.
To channel a fine-dining vibe, place a charger (a large decorative
plate) under the dinner plate.
REFERENCES:
https://whatsfordinner.com/kitchen-tips/classic-table-settings/
2.
1.
3.
5. 4._______&__
____
6
8 10. 12. 14
7. 9. 11. 13 15.
1. Water goblet
2. Red wine glass
3. white wine glass
4. Desert spoon and fork
5. Bread plate
6. Butter knife
7. Napkin
8. Salad fork
9. Dinner fork
10. Salad plate
11. Dinner plate
12. Dinner knife
13. salad Knife
14. dinner spoon
15. soup spoon
Performance Objective:
● Supplies/Materials:
● Flowers(design)
● Tableware
o Cover/service plate
o Dinner plate
o Entrée plate
o Fish plate
o Bread plate
o Soup bowl/plate
o Cups and saucers
Steps/Procedures:
1. Start with a simple, woven placemat in front of each seat.
2. Place your everyday ware (or melamine plates) in the middle of
each placemat.
3. Set a folded napkin on the left side of the plate.
4. Top the napkin with a dinner fork and place a dinner knife to
Food and Beverage Services Date Developed: Document No.
NCII
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Developed by: Page 20 of 38
o Prepare The Dining
Precious Grace Y. Silva
Room/Restaurant Area for Revision # 00
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the ride of the plate.
5. Finish with a water glass above the knife.
Assessment
Method:
Demonstration
3. Did the trainee set a folded napkin on the left side of the
plate?
4. Did the trainee top the napkin with a dinner fork and place
a dinner knife to the ride of the plate?
5.Did he/ she put the water glass above the knife.
Performance Objective:
● Supplies/Materials:
● Flowers(design)
● Tableware
o Cover/service plate
o Dinner plate
o Entrée plate
o Fish plate
o Bread plate
o Soup bowl/plate
o Cups and saucers
Steps/Procedures:
1. Use a decorative napkin or a cloth napkin (instead of a paper
Food and Beverage Services Date Developed: Document No.
NCII
L July 6,2024 Issued by:
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o Prepare The Dining
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Room/Restaurant Area for Revision # 00
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napkin), and place it under the fork.
2. Place a dinner plate at the center of the place mat.
3. Add a soup spoon to the right of the knife right side of the plate.
A salad fork is optional, but if you choose to use it, it should go
on the left of the plate (outside the dinner fork).
4. Place the wine glass to the right of the water glass, which
should be above the knife and spoon. Stemless glassware is
acceptable.
Assessment
Method:
Demonstration
4. Place the wine glass to the right of the water glass, which
should be above the knife and spoon.
Performance Objective:
● Supplies/Materials:
● Flowers(design)
● Tableware
o Cover/service plate
o Dinner plate
o Entrée plate
o Fish plate
o Bread plate
o Soup bowl/plate
o Cups and saucers
Steps/Procedures:
Food and Beverage Services Date Developed: Document No.
NCII
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Room/Restaurant Area for Revision # 00
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1. Place candles and flowers in the center of the table.
2. Place a placemat that goes with the vibe of the
restaurant.
3. Place lovely placemats and your best cloth napkins,
which are folded and put across the center of the dinner
plate.
4. Place a charger (a large decorative plate) under the
dinner plate.
5. Add a bread plate and small butter knife above the forks
and a salad plate to the direct left of the forks.
6. Place a dessert fork and spoon above the plate. (This is
optional since these utensils can also be brought out
with the dessert course.)
7. Add a steak knife and dinner spoon to the right of the
plate.
8. Use stemmed wine glasses: The white wine glass is
placed to the lower right of the water glass, and the red
wine glass is placed above them so the three glasses
form a triangle.
Assessment Method:
Demonstration
5. Did the trainee add a bread plate and small butter knife
above the forks and a salad plate to the direct left of the forks?
6. Place a dessert fork and spoon above the plate. (This is
optional since these utensils can also be brought out with the
dessert course.)
Performance Objective:
● Supplies/Materials:
● Flowers(design)
● Tableware
o Cover/service plate
o Dinner plate
Food and Beverage Services Date Developed: Document No.
NCII
L July 6,2024 Issued by:
Developed by: Page 26 of 38
o Prepare The Dining
Precious Grace Y. Silva
Room/Restaurant Area for Revision # 00
g Services
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o Entrée plate
o Fish plate
o Bread plate
o Soup bowl/plate
o Cups and saucers
Steps/Procedures:
1. Start with the formal place setting
2. Add a Champagne flute further back behind the white
wine glass.
3. Place a sherry glass closer to the front, ahead of the red
wine glass.
4. If you’re serving a fish course, add a fish fork between
the salad and dinner forks and a fish knife between the
dinner knife and soup spoon.
5. Top it off, include a name card on each place setting.
Assessment Method:
Demonstration
4. Did the trainee add a fish fork between the salad and dinner
forks and a fish knife between the dinner knife and soup spoon?
Performance Objective:
● Supplies/Materials:
● Flowers(design)
● Tableware
o Cover/service plate
o Dinner plate
o Entrée plate
o Fish plate
o Bread plate
o Soup bowl/plate
o Cups and saucers
Steps/Procedures:
Consider the flow of traffic:
1. Place the food and drinks on separate tables
arrangement
2. Create a designated drink station with beverages,
ice, glassware, cocktail napkins, straws, etc.
3. At the food table, place plates at the beginning of
the buffet with napkins and cutlery at the end.
4. If space permits, create a separate area for snacks,
finger foods, cheese plates, etc.
Arrange the food on the buffet:
5. Start with the hottest plates, ending with the
coldest.
6. Use chafing dishes to keep dishes warm. (They will
not stay hot enough without them.)
7. Use ice to keep things chilled.
8. Leave enough space in front of the serving dishes so
guests can set their plates down.
Arrange the dishes on multiple levels:
Assessment Method:
Demonstration
5. Did the trainee place the dishes starting with the hottest
plates, ending with the coldest
10. Did the trainee place condiments, dips, and other sauces
next to the dishes they pair with
4. Round Tablecloths
Round tablecloths are table covers that are
designed to fit round tables. They are circular in
shape and are typically used for special events such
as weddings, banquets, and other formal occasions.
Round tablecloths come in various sizes to fit
different table diameters. They can be made from
various fabrics, such as cotton, polyester, and linen.
Round tablecloths are popular for their elegant
and classic look. They can be dressed up or down
depending on the occasion. They can create a
cohesive and polished look for a formal event or add
a touch of elegance to a more casual gathering.
5. Table Runners
Table runners are long, slim pieces of fabric placed on
top of a tablecloth or directly on the table. They’re
used to make the table look nice for both fancy and
casual events. These runners are made from materials
Food and Beverage Services Date Developed: Document No.
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like cotton, linen, silk, or polyester and come in various sizes to fit different table
lengths.
They not only add color, texture, or patterns to the table but also protect it from
spills or stains. For proper care, it’s best to hand wash them or use a gentle
cycle in cold water. Table runners can also add branding for promotional
purposes, making them useful for businesses at events.
These types of tablecloths are commonly used for trade show displays,
events, exhibitions, and other situations where it’s important to see the table
legs or the table’s structure. They’re also great for displaying products that need
to be visible from all angles. Open-back tablecloths are made from materials like
polyester, spandex, and stretch-knit fabric. This makes them wrinkle-resistant
and easy to clean.
Fitted Custom Table Covers: Provide a sleek and professional look, are
easy to set up and take down, and are a popular choice for businesses at
trade shows.
Custom Stretch Table Covers: Made of stretchy fabric that fits over
different table sizes and shapes and is easy to set up and take down,
providing a polished look.
Table Throws: Drapes that cover the entire table, including legs, are used
for formal events and can be customized in various colors, patterns, and
fabrics.
Round Tablecloths: Designed to fit circular tables, they are popular for
their elegant and classic look. They can be customized in various sizes
and fabrics and are suitable for formal events such as weddings and
banquets.
Food and Beverage Services Date Developed: Document No.
NCII
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Developed by: Page 34 of 38
o Prepare The Dining
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Room/Restaurant Area for Revision # 00
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Table Runners: Tare long, narrow fabric pieces placed on top of a
tablecloth, adding color, texture, & pattern to the table setting, protecting
the table from spills, & can be used for formal & casual occasions.
Open Back Tablecloths: Have a cut-out in the back, allowing table legs to
be visible while covering the front & sides. Used for trade shows, events, &
to showcase products.
REFERENCES:
https://www.strikenow.com/types-of-custom-table-covers/