NISHA SHARMA

Salesforce Developer/Administrator
Email:sharmanishasf24@gmail.com
(860) 407-2581

PROFESSIONAL SUMMARY
Overall 8+ Years of IT experience with 6 years of strong experience in design, Development, communities, lightning
component development, lightning locker services, classic to lightning migration and deployment of application using
Force.com, Apex, Visual force and Cloud Computing based Sales force CRM, customization and development and 2 years in
ETL Tester with Informatica, Web Services, Big data, JIRA, SQL Server, Agile, SQL Server, PL/SQL, UNIX
Build Lightening controllers with the AURA framework.

▪ Customized existing Visualforce to align with salesforce new Lightning UI experience.

▪ Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and
lightning connects.
▪ Experience in using client side and server-side controllers in Lightning Design.
▪ Experience in Salesforce CPQ Configuration and involved in quoting and pricing, order management, product
configuration.
▪ Working experience on Salesforce.com CRM, Force.com platform, salesforce CPQ and Lightning.
▪ Customized Custom objects for Quote and Quote lines and captured quote information for CPQ
▪ Worked with client-side developers and business analysts in developing configuration models in the CPQ workflow.
▪ Experience with the integrating SFDC and AppExchange partners such as LIGHINETO, CPQ/APTTUS (configuration,
Price & Quote)
▪ Experience in Apttus CPQ Configuration and involved in quoting and pricing, order management, product
configuration.
▪ Experience on the Salesforce CRM platform Worked in different environments of SFDC such as Sales Cloud,
▪ Marketing Cloud and Service Cloud.
▪ Experience in Administration, Configuration, Implementation, and Support of Salesforce CRM based on Apex
Language and leveraging Force.com Platform.
▪ Proficient knowledge of Governor limits.
▪ Experienced in optimization of existing code according to the governor
limits.
▪ Experience in SFDC Development in implementing Lightning Application using VS Code, SFDX, Apex classes, Triggers,
Visual Force, Force.com IDE, LWC, SOQL, SOSL, SAQL.
▪ Worked on multiple Number of lightning Web Components and allowed the LWC to manipulate the DOM instead of
JavaScript.
▪ Created Lightning components using Lightning web components (LWC).
▪ Designed Lightning pages by using LWC and Lightning message service to communicate with other frameworks in
lightning pages.
▪ Strong exposure to Lightning Aura and LWC programming.
▪ Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application
of LWC with best practices.
▪ Integrating third party application Informatica with Salesforce using SOAP API and REST API.
▪ Good understanding of Force.com architecture, Data Structures, Object Oriented Analytical Design (OOAD), Object
Oriented Programming (OOPS) and Core java concepts.
▪ Experience in web technologies like HTML, XML, and JavaScript and experienced on working with data structures to
manage large amounts of data efficiently.
▪ Hands on experience in implementing security and sharing rules at object, field, and record level for different users
at different levels of organization. Also created various profiles and configured the permissions based on the
organizational hierarchy.
▪ Experience in SFDC development using Apex classes and Triggers, VisualForce, Force.com IDE, SOQL, SOSL
▪ Worked on both lightning frameworks Aura and LWC
▪ Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming
language.
▪ Experience creating complex Reports & Dashboards (KPIs) for Business Leaders, Dynamic Dashboards for Sales
users and Service users.
▪ Involved in data migration and integration using Apex Data Loader.
▪ Hands-on experience in building processes using Process Builder in Salesforce.
▪ Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows,
Reports, Dashboards, Approvals and Tasks.
 ▪ Worked in all stages of Software Development Life Cycle (SDLC).
▪ Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment.
▪ Versatile team player with excellent analytical and presentation skills.
▪ Strong understanding of fundamental business processes, excellent Communication, and interpersonal skills with
ability to work well in a dynamic team environment.

SKILLS
SFDC Technology Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Apex Web services,
Visualforce Pages, Visualforce Component and Controllers, AJAX, Workflow & Approvals,
Dashboards, Lightning component Framework, Aura UI Framework, Analytic Snapshots,
Case Management Automation, Custom Objects, Sandbox Refreshments, Deployments
(Change sets), SOQL, Process Builder, Workflow Rules, Approval Process.
SFDC Tools Apex Data Loader and Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data
Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com
Migration Tool, Apttus CPQ, Steel brick.
Languages Apex, Core Java, Java Script
Operating systems Windows, MSDOS, LINUX
Databases Oracle 10g, Oracle 11g, SQL Server, DB2
Methodology Agile, scrum, SDLC, RUP.
EXPERIENCE
SALESFORCE DEVELOPER / ADMINISTRATOR
June 2023 to till date |Client: Coforge Ltd.
▪ Analyze the business requirements and customize standard CRM functionality and develop new custom functionality.
▪ Provided day-to-day support for Salesforce users, resolving issues and incidents promptly.
▪ Diagnosed and addressed user-reported problems related to configuration, data, and functionality.
▪ Involved in integrity and accuracy of data within Salesforce by monitoring and cleaning up data inconsistencies.
▪ Executed data migration and data loading activities as needed.
▪ Managed and implemented minor configuration changes in response to user change requests.
▪ Conducted regular audits to ensure data security and access controls.
▪ Developed Lightning Aura Components.
▪ Developing the product, price rule for new introduced products.
▪ Daily sync up call with the onshore/ offshore team.
▪ Developing code using gear set, VS Code with GitHub repository to be maintaining VCS and deploying the same
code using Jenkins jobs
▪ Supported the project's end to end implementation.
▪ Worked on lightning flow and approval process.
▪ Involved in the creation of custom Profiles, Users, Permission Sets and Role Hierarchies.
▪ Created Matching Rules and Duplicate Rules on Account and Contact Objects.
▪ Defined custom List Views on various standard and custom objects and being shared to groups & roles.
▪ Involved in the setup of Email-To-Case and Web to Case features.
▪ Created sharing rules on various objects.
▪ Involved in preparing the data model for the project with an onshore team.
▪ Developed Apex Classes, Controller Classes and Apex Triggers on Force.com for various functional needs in the
application and experienced in creating lighting pages inside the lightning Community builder.
▪ Triggered interface events by user interactions, which includes Lightning Component framework and involved in
building Lightning Components using the aura framework.
▪ Created a Lightning page with some customizations based on the components used and created the Lightning app.
▪ Added Lightning Component to Lightning Pages and Record Pages. Have worked on Apex classes,
▪ Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
▪ Worked on salesforce Lightning components for building customized components replacing the existing ones and
embed Lightning components in Visualforce page by using new lightning out feature by event-driven programming.
▪ Extensively worked on the lightning web components (LWC) and Lightning Aura components and classic to Lightning
Migration
▪ Developed multiple number of Lightning web components (LWC) regarding service case console page.
▪ Worked on advanced JavaScript and HTML elements for developing the LWC components
▪ Worked on pub sub modules to communicate between LWC components along with API decorators.
▪ Experience on writing jest tests for LWC components for unit testing at client side.
▪ Worked on LWC lightning data service by using wire service (wire adapter) to fetch data from server side and
 performed CURD operations.
▪ Build various LWC components, decorators and variables. Adding validations to LWC
▪ Making use of LWC to display the Toast message and also refreshing page using lightning web components.
▪ Making use of LWC Combobox Event.
▪ Worked on reports using custom and standard report types. Also created Dashboards using the existing reports.
▪ Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
▪ Created complex lightning flow for field updates and email alerts and used field level Security along with the page
layouts in lightning to manage access to certain fields.
▪ Created validation rules for performing data validations depending on the user’s profile and their record type.
▪ Track the location and status of your product inventory, warehouses, service vehicles, and customer sites with Field
Service Lightning.
▪ Hands-on Experience working across various SFDC implementations that cover Sales cloud, Service Cloud.
▪ Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of
the organization.
▪ Developed custom Force.com components on Opportunity objects for creating Pipeline Reports and Trend Reports.
▪ Used Salesforce Lightning inspector to debug the lightning components during the development process
▪ Design and development of a comprehensive application using Omnis Studio, a rapid application development
platform, to meet specific business needs.
▪ Utilized Omnis Studio's visual development environment to create data-driven UI components, forms, and reports,
reducing development time and effort.
▪ Integrated external data sources and APIs using Omnis Studio's built-in connectors, enabling seamless data exchange
with third-party systems.
▪ Effectively used the out of box Salesforce functionality to manage Campaigns, Opportunities, Cases and Events
▪ Used agile methodology of development for all the project requirements given by the BA Team. Also have regular
scrum meetings between BA and the Developer team to discuss issues and goals fulfilled.
▪ Developing and maintaining complex Extract-Transform-Load (ETL) processes from multiple systems.
▪ Worked on Conga Composer – a report building tool to generate customized and personalized reports according to
the Company standards in MS Word, MS Excel, MS PPT and PDF formats.

Environment: Apex, Sales cloud, Marketing cloud, LWC, Lighting, Triggers, API integration, Workflow & Approvals,
Salesforce.com Platform, Web Services, HTML, CSS3, SQL, PL/SQL, JavaScript, jQuery, Oracle, SOAP UI, SOAP, API, Chatter,
Jitter bit, Data tools, Sandbox data loading, Git, DML Query, Web Service integration, Metadata API, SaaS/PaaS.

SALESFORCE CPQ DEVELOPER / ADMINISTRATOR

MAY2022 TO MAY 2023 |MINUSCULE TECHNOLOGIES LLC, TX
▪ Developed and customized applications. Worked on user management, data modeling, data management and data
security based on the organization’s hierarchy.
▪ Configured and deployed Flow, Workflow rules, and Process builder for automating business logic as per business
requirements.
▪ Used agile methodology and JIRA for managing Epics and User Stories.
▪ Created Custom objects for business use.
▪ Worked with client-side developers and business analysts in developing configuration models in the CPQ workflow.
▪ Involved in different product Sku’s setup in salesforce CPQ.
▪ Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.
▪ Implemented Web service using visual force framework to promote the quotes from external systems to CPQ.
▪ Design solutions using the CPQ Cloud’s standard APIs to integrate with CRM, ERP, or any backend system.
▪ Worked on third party integration using REST API.
▪ Enhanced the CPQ functionality with implementation of the QCP and custom visual force implementation as per the
complex requirements.
▪ Involved in end-to-end testing and configuration enhancements for the CPQ and CLM functionalities.
▪ Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.
▪ Integrated Apttus CPQ system with Salesforce CRM.
▪ Worked on Salesforce.com customizations for the Apttus CPQ model.
▪ Developed Customized login screen for community user and functionality to redirect user from Salesforce to APTTUS
CPQ Quote creation using APTTUS API's.
▪ Worked on Apttus CPQ configuration and agile.
▪ Experience on the Salesforce CRM platform Worked on different environments of SFDC such as Sales Cloud,
Marketing Cloud and Service Cloud.
▪ Worked on Apex classes, Triggers, Batch Jobs and SOQL.
▪ Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
▪ Worked on custom setting, custom label and custom metadata type to store the reusable data.
 ▪ Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined
Field Dependencies for custom picklist fields.
▪ Implemented Case Assignment Rules to direct the case to appropriate groups.
▪ Worked on a data security model using profile, permission sets and sharing rules.
▪ Worked with Data Loader and Apex Change Applications.
▪ Worked on REST/SOAP Web service to integrate Salesforce with third party systems.
▪ Created Web Services for handling requests and API and SaaS based applications using REST or SOAP-based web
services.
▪ Worked with different Deployment Plans for each release and Sandbox Refreshing.
▪ Performed Apex Callouts from salesforce to the other external system to get tracking information and order.
▪ Implemented automated workflows and business processes using Omnis Studio's scripting capabilities, improving
efficiency and reducing manual tasks.
▪ Collaborated with UI/UX designers and other team members to create a cohesive and intuitive user interface using
Omnis Studio's design capabilities.
▪ Demonstrated the value of Omnis Studio's rapid development approach by delivering a fully functional application
within tight timelines and budget constraints.
▪ Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level
Security, Permission Sets for client services and marketing.
▪ Customized Chatter objects and tabs to view progress and discussion on business processes.
▪ Worked with AppExchange Dupe catcher to filter and prevent duplicate records in the organization and also worked
on Marketo App and Discover Org.

Environment Agile, Salesforce.com, Service Cloud, Sales Cloud, CPQ, Apttus CPQ, Apex, Visual Force Pages, Components,
Controllers, JQuery, JSON, XML, HTML, CSS, Workflow, Approvals, Reports, Custom Objects, WSDL, Custom Tabs,
Eclipse/Force.com IDE.

SALESFORCE DEVELOPER / ADMINISTRATOR

JULY 2020 TO APRIL 2022| BNY, NC
▪ Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and
VisualForce Pages.
▪ Developed several Triggers, Apex Classes and VisualForce Pages as a part of an application development
▪ Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record
detail pages and edit pages.
▪ Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement
business logic.
▪ Created templates, approval processes, approval page layouts and defined approval actions on them to automate
the processes.
▪ Created Master-Detail and Lookup relationships on Standard and custom objects and defined junction objects to
establish connectivity among objects.
▪ Written Batch Apex to handle progressed opportunities.
▪ Implemented field level security along with the page layouts to control access to certain fields.
▪ Maintained version control using GITHUB along with auto rabbit to manage all the deployment
▪ Audited, uncovered, and resolved data integrity issues with legacy systems
▪ Involved in developing tests for custom apex code.
▪ Extracted the data from the Salesforce.com application into the external databases (Oracle 10g) for generating large
data reports using Informatica on demand.
▪ Created various RAML resources to implement REST Based APIs as a part of project implementation.
▪ Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system
using Informatica on demand.
▪ Involved in establishing and maintaining the change control processes for multiple sandbox environments.
▪ Developed and performed training for the sales staff on the use of the system.

Environment: Apex, Force.com, Triggers, API integration, Workflow & Approvals, Salesforce.com Platform, Web Services,
HTML, CSS3, SQL, PL/SQL, JavaScript, jQuery, Oracle, SOAP UI, SOAP, API, Chatter, Sandbox data loading, Git, DML Query,
Apttus CPQ and Web Service integration, Metadata API, SaaS/PaaS.

SALESFORCE DEVELOPER / ADMINISTRATOR

MAY2019 TO AUG 2019 |MCKESSON, NC
▪ Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined
Field Dependencies for custom picklist fields.
 ▪ Wrote an Apex Trigger on Contact for cross object field update for reporting purposes
▪ Implemented Case Assignment Rules to direct the case to appropriate groups such as Stories and PCS Central
Support.
▪ Defined objects and Field Level Security for different profiles.
▪ Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level
Security, Permission Sets for client services and marketing.
▪ Customized Chatter objects and tabs to view progress and discussion on business processes.
▪ Worked in different sandboxes for development and testing and involved in migrating the code to production
instance in installments using Change Set.
▪ Configured Chatter to track emails from Outlook to Salesforce by following a user.
▪ Worked with AppExchange Dupecatcher to filter and prevent duplicate records in the organization.
▪ Responsible for weekly and monthly data export, updates, and backup for the organization.
▪ Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
▪ Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, VisualForce Pages, XML,
Triggers, API.

SALESFORCE DEVELOPER / ADMINISTRATOR

JULY 2013 TO AUG 2015 |TRIGENT, INDIA.
▪ Customized existing salesforce functionality according to project requirements.
▪ Involved in Data migration from Excel to Salesforce using Apex Data Loader.
▪ Created user Roles and Profiles, security controls, and sharing settings.
▪ Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports, and Dashboards.
▪ Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and
templates, and field updates.
▪ Implemented the requirements on the Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
▪ Worked on various AppExchange products according to the needs of the organization.
▪ Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com,
and checking for the correctness of the data.
▪ Implemented Case Management by creating record types specific to the user groups, assignments rules, escalation
rules, case templates, workflow rules, actions, etc.
▪ Created page layouts, and search layouts to organize fields, custom links, related lists, and other components on a
record detail and edit pages.
▪ Worked on Apex classes, controllers, and controller extensions.
▪ Customized page layouts for Accounts, Contacts, Campaigns, Leads, Opportunities depending upon user roles and
groups.
▪ Created and used Email templates in HTML and Visualforce and controlled the content in these templates using
Components and controller class.
▪ Created test scenarios on Sandbox environment, created packages and moved them between Sandboxes and
Production environments to place final implementations.
▪ Used SOQL & SOSL for data manipulation needs of the application using platform database objects.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, Workflow & Approvals, Reports,
Custom Objects, Custom Tabs, Email Services, HTML.

ETL TESTER
JULY 2011 TO JUNE 2013| DELL TECHNOLOGIES, INDIA.
▪ Tested the ETL process for both before data validation and after data validation process. Tested the
▪ messages published by ETL tools and data loaded into various databases.
▪ Responsible for creating complete test cases, test plans, test data, and reporting status ensuring accurate coverage of
requirements and business processes.
▪ Wrote PL/SQL stored procedures for certain data validations.
▪ Wrote extensive SQL (multi-table join queries and sub-queries) for backend testing (pattern testing).
▪ Validation of Ingestion (Raw data) and Transformation (ETL Transformed) data into Azure data lake
▪ Worked as ETL Tester responsible for the requirements / ETL Analysis, ETL Testing of the flow and the logic for the
Data warehouse project.
▪ Reviewed the existing reports in MicroStrategy and analyzed the freeform SQL to understand the reporting
requirement.
▪ Using JIRA as a defect tracking tool for Product backlog and reporting bugs.
▪ Extensively used Informatica power center for extraction, transformation and loading process.
▪ Tested several Data warehouse ETL Informatica Mappings to validate the business conditions.
▪ Well - versed with all stages of Software Development Life Cycle and Software Testing Life Cycle (STLC).
 ▪ Writing SQL statements that use joins or subqueries to combine data from multiple tables.
▪ Involved in testing Micro strategy reports including conditional formatting testing and threshold testing.
▪ Writing SQL statements that use joins or subqueries to combine data from multiple tables.
▪ Performed Black box, Integration, Regression, Systems, and Backend testing.
▪ Wrote SQL and PL/SQL scripts to perform database testing and to verify data integrity.
▪ Wrote PL/SQL Complex SQL queries for system testing.
▪ Creating UNIX scripts for file transfer and file manipulation
▪ Managed and executed the test process, using Agile Methodology.
▪ Created Test Plan, Test Cases, Test Data and Test Summary Reports and followed Agile/Scrum process.

Environment: Informatica, Web Services, Big data, JIRA, SQL Server, Agile, SQL Server, PL/SQL, UNIX.

EDUCATION
MASTER (MPM)-HR-PUNE UNIVERSITY. INDIA.

CERTIFICATIONS
▪ Salesforce Certified Platform Developer I
▪ Salesforce Certified Administrator
▪ CPQ Specialist