NCM 120:

Decent Work Employment and

Transcultural Nursing
Guest Lecturer: Ma. Luisa P. Alba, M.Ed.
Quality Assurance Associate
St. Paul’s Hospital of Iloilo, Inc.
October 29 and November 12, 2022

CAREER PLANNING AND DEVELOPMENT

Topics:
A. Beginning a Job Search
B. Source of Job Leads
C. Tracking Job Leads
D. Developing a Resume
E. Resigning from a nursing position
F. How to make a letter of resignation
G. Dressing for a successful interview
H. Accepting, declining position
I. Answering Interview Questions
J. Exit interview

❖ Beginning a Job Search

How do you land your first job out of college?

Job hunting is always stressful but that has been compounded by the COVID-19 pandemic.
Companies are just starting to hire again and that means the competition can be fierce. But there
are a few ways you can make yourself stand out.

“Stand out among your peers! Get out there and show employers what you are capable of,” said
Erin Berthon, a career advisor at Chapman University.

Here are some tips from the pros and recent grads to help you set yourself apart – and land the
job.

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 • Be a ‘go-getter’

Don’t just apply to jobs and sit back and wait to see if someone gives you one.

“Think about what you want and go get it – set up meet and greets, talk to as many people as you
can,” said Alexa Riccardi Cabal, author of the intern workbook, “Get More Than Coffee.” “It may
take you a while to get there but do not give up.”

You may not know everything, or you may even be the smartest, but you are showing some of the
best characteristics in an employee: dedication, loyalty, and reliability.

• Make your own experience

Start working toward your dream job early. Take a course or start creating something.

“So many people have an opportunity while being at home during this pandemic to sharpen their
skills,” Berthon said. “Take courses online, do something to better yourself.”

Improve your skills for the job you want. And whatever it is you want to do – start doing it!

If you want to be a filmmaker, then start making films early, even if they are low-budget or not
up-to-par with others. If you want to be a writer – start your own blog or submit articles to small
publications and websites on a freelance basis. That’s going to give you some skills and experience
to list on your résumé and it will start building a portfolio of work.

• Stay true to yourself

Search for companies, jobs and experience that align with who you are.

Have reservations about accepting a position at a company where their values or beliefs differ
completely from yours? Listen to that instinct. If a company doesn’t share your same values, it is
going to be difficult to be passionate about where you work. It is better to wait and find a job at a
company where you are excited to work.

“Pay attention to what you really like, and what you really don’t like. The more you know about
yourself, the better,” Cabal said.

Believe in yourself.

❖ Tips for Applying for Your First Job Before You Start a Job Search

• Check the Rules/Requirements: Depending on your experience and educational background.

For example, if you're 14 or 15 you can only work 3 hours per day and a maximum of 18 hours

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per week. Depending on where you live, you may need certain licenses, documents, post graduate
degrees, or trainings before you can start a job.

In most companies, they do not allow their employees to have tattoos or multiple piercings on their
bodies. Some job positions require a number of years of experience or at least a high school degree.

• Check First Job Options: Your first jobs may not always be your dream job nor your career but
it can be an added experience on your résumé. Consider what you would like to do and where you
would like to do it. Does the beach sound better than the mall? Or would you be thrilled to get the
employee discount that comes with some retail jobs?

• Make a List: Make a list of where you went to school, dates of attendance, and if you have
participated in sports or other after-school activities, list them too. List any work you have done,
organizations you belong to any volunteer organizations you have helped. Make sure the
experiences you have are relevant to the job you are applying to. You need the information to
complete job applications and to write a résumé.

❖ Getting Ready to Apply

• Know WHERE you are applying and do some REASERCH about the
company: There has to be a reason why you want to apply at that certain company and how you
came to know about it. Know more about the company/institution/health care facility (their
services, benefits, etc.). It is also important the benefits they give and the starting salary.

• Prepare your Résumé and/or Application Letter/Cover Letter: Don’t make the same
résumé and application letter/cover letters for different companies/health care facilities. You need
to personalize each one. Each company is different and the HR department will instantly recognize
if you had just copied and pasted the résumé/cover letter from another one. For some positions,
the applicant still simply submits a résumé and cover letter by mail depending on the company and
location.

• Use Your Connections: If you have a connection, use it. You might know someone who
works in a hospital or company who might have an opening. It is also a plus factor to know many
people from the industry. Building a professional network should optimally begin as soon as you
begin nursing school (or sooner). Every professional or non-professional you meet -- even those

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who work outside of health care and nursing -- could know someone important, influential, or
well-connected who would be good for you to know.

Potential networking venues/opportunities may include:

• Your local, state, or regional nursing organization

• Nurse meetups in your area
• Alumni meetups and reunions
• Local, regional, national, or international nursing conferences
• Seminars and symposiums
• Local health care provider networking events

❖ Your Digital Presence

Your digital footprint is enormous, and nurses of any generation may find themselves surprised at
how much a potential employer can learn about you with a simple Google search. You can be rest
assured that most organizations will, in fact, Google you prior to or following an interview or
check your social media accounts, thus you should be certain that your online presence is as
spotless as possible.

As a 21st-century nurse, it’s prudent to be vigilant about your digital presence, curating your own
online content so that an employer or hiring manager will not see something that you would rather
they not come across.

It also must be mentioned that nothing you post online can ever truly be deleted. You may erase
an embarrassing photo from Facebook, but it may have already been downloaded by someone or
stored in a server somewhere you’ll never know about. Paranoia isn’t necessary, but thoughtful
awareness is recommended.

Powerful networking can be accomplished via LinkedIn. Since it is strictly focused on

connections between professionals, LinkedIn users generally don’t post photos of themselves
with family, hanging out with friends, or drinking Pina Coladas in Mexico. In this way, LinkedIn
is a safe, clutter-free space for online networking.

Other social media sites like Twitter, Snapchat, Instagram, or Facebook can also be platforms
for meeting other nurses, with some warnings to bear in mind.

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If you have the habit of “friending” professional colleagues on Facebook (especially managers,
supervisors, or other leaders), realize that everything you post will potentially be seen by them -
- and others -- unless you alter your privacy settings. Bear in mind that being connected to
colleagues can pose some risks if you’re not careful about your digital presence.

Facebook allows users to customize which friends can and cannot see each individual status update
that you post -- maintain awareness of who can see your updates if you’re connected with
colleagues and professional acquaintances.

The general rule for your online presence is to curate it carefully so that nothing negative can come
back to haunt you in terms of your nursing career, and to be savvy enough to use your online
connectivity to your professional advantage.

❖ Apply for Jobs Online and In-Person

Starting a Job Search: Nowadays, most of the job hirings can be found over the internet. It may
be on job postings (ex. Indeed.com, jobstreet.com, monster.com, Facebook, etc.). Others may be
found inside their own company. You may also try to ask people you know who work in your own
field. Also, try to get job updates online.

How to Apply for a First Job: If you are applying in-person for your first job, even if you are
just inquiring dress appropriately, ask what the requirements are (Ex. Important documents, school
records, medical requirements) and other important details.

❖ How to Get a Job Offer

Dress Appropriately: When applying for jobs, dress as though you had the job. Remember, you
are a college graduate, a registered nurse, therefore, you need to dress professionally.

Be MENTALLY and EMOTIONALLY Prepared: Keep in mind that you may not get the first
job you apply for, or the second... A job search can take time, especially if you don't have much
experience.

Be Flexible: Applicants who are only available for limited hours are less likely to get hired than
those who are flexible as to when they can work. For example, some applicants may be getting

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their master’s degree or if the company/institution permits, may be working part-time (Ex. part-
time teacher). The health care industry will require their staff to do some overtime work, so be
prepared to go home late. It also pays to live near where you work or have an easy mode of
transportation

Show that you are Interested: Wait a few days, then follow-up your application with a phone
call to the hiring manager reiterating your interest. If you have applied in person, you may drop by
in person and follow-up on the status of your application but ask in a nice way.

Don't Stop: Don't apply at one place and wait for the phone to ring. Complete as many job
applications as you can, and consider a variety of positions. The more you apply, the better chance
you have of finding a job.

❖ Stay Positive and Keep Applying

Don't Give Up: Job searching isn't easy, especially when you don't have much experience or many
skills. Keep trying and keep applying and you will find a job. Your first job will be a stepping
stone to your next job - and to your future career.

❖ What Not to Do When You're Applying for Jobs

There are many things you should do when you apply for a job, but there's an equally long lists of
don'ts. That's because some actions and behaviors can really hinder your job hunt and are best
avoided.

From oversharing the details of your job search to making a typo in a cover letter, here's what not to
do when you apply for a job.

• Submit a Job Application, Résumé, or Cover Letter with Typos

Check your résumé, cover letter, and every single email you send for grammar and spelling —
even if it's just a quick email, LinkedIn message, or Facebook message to a networking contact. If
you submit a job application with a typo, it can ruin your chance of getting the job: This means

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writing in full sentences, and checking spelling and grammar. Always, always triple-check the
spelling of company and contact's names, too — those mistakes are particularly eye-catching.

• Don't Know Your Employment History

When you apply for jobs, whether it's online or in-person, employers expect you to know your
employment history, including dates of employment, job titles, and company information for each
job you've held.

• Tell Everyone You're Job Searching

It can be a good idea to tell everyone you know you are job searching — if you're unemployed. If
you have a job and you want to keep it, be very careful who you tell that you're job searching.
Also, make sure that you're using tools to keep your job search confidential. You don't want your
boss to hear you're looking and possible jeopardize the job you currently hold.

• Take Advantage of Your Connections

It's appropriate to use your connections to help you get a job. However, it's not appropriate to try
to bypass the hiring process in order to try to get hired. Use your connections carefully and make
sure they are advocating for your candidacy in a professional manner.

• Dress Inappropriately

Don't wear jeans or shorts, tank tops, crop tops or anything too low cut (cleavage is not a good
thing when you're job searching) or too short. Make sure you're not showing too much skin i.e.
your belly should not be showing. Don't wear spike heels, platforms, flip flops, or your favorite
pair of old ratty sneakers. It is always important to be neat, tidy, and well-groomed and to present
a positive image to the employer.

• Forget Your Résumé

When applying for jobs in-person and when interviewing, bringing extra copies of your résumé is
a good idea. Also, consider bringing your transcript as well if you're interviewing for an academic-
related position.

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 • Keep Your Phone On

Filling out a job application or an interview isn't a place to sneak in a few texts. If your phone is
constantly beeping or ringing, it creates a very distracting environment and reflects poorly on you.
So, make it a priority to turn your phone on silent and stow it away in your bag or pocket.

• Walk in with Headphones On

Although you might be dying to catch the end of your favorite song, take your headphones out and
turn off your music-playing device. Stash both in your purse or briefcase before you walk in to
apply for a job or go on a job interview.

• Bring Food or Drink

Plan ahead and grab a coffee or other beverage or a snack either before or after your interview,
because it isn't professional to eat or drink during your interview. Finish (or throw out) your coffee
or food before your interview. Also, while you want to have fresh breath during the interview,
make sure to spit out your gum or finish your mint before you enter the building.

• Bring Your Parents or Friends

Applying for jobs or going to a job interview are solo activities. Leave your parents, friends, or
significant others at home. If you're applying for a retail job and you're with friends have them
wait outside the store or elsewhere. The only time this would not apply is if you and your friends
were applying at a company that was hiring for several positions.

• Act Unprofessionally

No matter how difficult your job search is, make an effort to greet your interviewer kindly, and be
active and engaged during the interview process. Be outgoing and positive, even if you don't feel
that way.

• Don't Be Upfront About When You're Available

Be honest with your prospective employer about when it's feasible to work. If you can't work
evening shifts, for example, don't hedge during the interview. You don't want to end up taking on

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more hours than you can handle or commit to a schedule that won't work out, inconveniencing
both yourself and your employer.

• Ask for Money

Avoid mentioning compensation until you have a job offer or, at least, until the employer brings it
up. Even then, be careful as to how you negotiate salary.

❖ The Nurse's Guide To Finding A Job

• Assess Your Skills and Qualifications

When embarking on a job search, it’s important to first assess your skills and qualifications in
order to market yourself in a savvy manner for appropriate positions.

First, make a list of your clinical and non-clinical skills that are pertinent to your search. Next,
make a list of your certifications and educational achievements. For your own self-knowledge,
also list your personality traits that make you an excellent nurse job candidate.

In terms of self-assessment, you may also want to conduct a SWOT analysis of yourself as a nurse
and healthcare professional. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats.
These analyses are often used by career coaches as a way to discover your personal competitive
advantage.

Your strengths and weaknesses are self-explanatory, and these are good to understand since you
may be asked about them in job interviews.

Opportunities are those areas where you feel you may have traction and forward movement as a
nursing professional.

Threats can be personal characteristics, family obligations, unreliable transportation, legal

struggles or a pending divorce, chronic illness, a tight job market, a blemish on your nursing license
-- anything that could pose a threat to your finding your niche and landing a job.

Additionally, make a determination in terms of what type of employment you are looking for (full
time, part time, per diem), and what type of setting you’d prefer to work in. Being clear on your
desires and goals will assist you in being strategic and focused in your search.

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 • PROFESSIONAL NETWORKING:

Remember that your fellow nursing students may someday be your supervisors or colleagues, so
having them in your network is important. Your professors, coworkers, preceptors, and mentors
are also part of your network, as are physicians and other allied health professionals with whom
you collaborate. Use LinkedIn to get connected with these individuals, and build goodwill by
giving testimonials and endorsements on LinkedIn.

• Salary Negotiation

Many nurses are understandably uncomfortable with salary negotiations. When you’ve been
looking for a job for a while, you may be tempted to just say “yes” to anything you’re offered.
However, remember that a job offer and salary negotiations are business, and negotiation is an
intrinsic part of doing business.

Most organizations will want to offer you enough money and benefits to attract you into accepting
employment, but they simultaneously want to hold back just a little in order to save some money.
In your position, you’re empowered to negotiate in your own interest.

❖ Writing An Application Letter

Application Letter - Also known as a cover letter, this is a document that accompanies your
résumé when you're applying for a job. This letter expands upon the information you have noted
in your resume. It gives you a powerful opportunity to emphasize your most relevant qualifications
and explain why you believe you're the best candidate for the job. This is also a sales letter in
which you demonstrate how your skills, knowledge, and experience will benefit an employer by
meeting the requirements of a position.

While you're not always required to include an application letter with your resume, it's always a
good idea to do so. This document allows you to present a persuasive argument for why you
deserve a job interview. Your application letter can also help explain your resume further, such as
a long gap in employment or apparent demotion. To obtain a nursing position, you'll need a clear
and concise cover letter that explains what makes you a qualified candidate for the job you're
applying for. This includes highlighting your ability to properly interact with your patients
and display a great deal of empathy and support during their time of need.

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 ❖ How to Write an Application Letter

Follow these steps to compose a compelling application letter:

1. Research the company and job opening

Thoroughly research the company you're applying to and the specifications of the open position.
The more you know about the job, the better you can customize your application letter. Look for
details like:

• Recent awards the company has received

• Major accomplishments or distinguishers that set this business apart from competitors
• Specialized certifications, skills or knowledge that are necessary or helpful for the job
• The size of the company
• The company culture
• Charitable projects the company is involved with
• The name and title for the hiring manager

2. . State the position you're applying for

Open the letter with a clear statement about the position you are applying for. Mention the
company by name. You may want to specify where you saw the job posting. If you were referred
by someone at the company, be sure to include their name and position.

3. Explain why you're the best fit for the job

In one or two impactful sentences, explain why you're the best fit for this job opening. Provide
clear details regarding your experience, skills, education or certifications.

4. Summarize your qualifications

Mention the top qualifications that make you a good fit for the job. Provide a brief summary of
your background that highlights the most important points from your resume. Consider what you
want the hiring manager to know first. The reader will likely read your cover letter before
reviewing your application, so this is your opportunity to make a compelling argument for why

5. Include a professional closing

Thank the reader for reviewing your letter, reference your resume and any other attached
documents and offer to provide additional information as needed. Mention that you look forward
to the next steps in the hiring process and conclude with "Sincerely," as a closing.

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Format

• Full Block Letter (Justified)

• Paper Size : 8.5 x 11 inches (short bond paper)
• Font:
- Times New Roman
- Arial
- Calibri
- Verdana
• Font Size:12

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Application Letter Template

[Date]

[Hiring manager's name] -BOLD, ALL CAPS

[Hiring manager's title]
[Company name]
[Company address]
[Company city, state and zip code]

Dear [Hiring manager's name]:

First Paragraph: Introducing yourself

I am writing to express my interest in the position of [job title] at [company]. [Explain how you
heard about the job and name your contact if you were referred by someone within the
company.] I believe my [skills and qualifications] make me an ideal fit for this job.

*Note: You may also indicate in the first paragraph where you graduated from, your bachelor’s
degree, the year you graduated, and when you passed the board exam.

*You may also mention where you heard about the job hiring.

Second Paragraph: Talk about what you did in your previous job, what have you achieved

[Use the second paragraph to elaborate on how you would help the company. Reference specific
campaigns or projects when possible.]

Third Paragraph: What are your skills?

[Use the third paragraph to summarize your key qualifications. Elaborate on your most important
accomplishments and include details that you were unable to provide in the more concise format
of your resume.]

Fourth Paragraph: Why should the company hire you?

[Use the fourth paragraph to briefly explain why you want to work for this company. Mention
the additional documents included with your cover letter, and express your excitement about
moving forward in the hiring process. Thank them for taking time to read your letter.]

Sincerely,

[Your name and signature]

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Sample Job Advertisement:

Position: Junior Graphic Designer

Company: Natural History Museum
Location: Los Angeles, CA 90015

Description

The Natural History Museum of Los Angeles County is an equal opportunity

employer committed to ecological biodiversity, preservation,
conservation, and education. The Museum seeks a full-time
Junior Graphic Designer to join an in-house Promotions team,
conceptualizing and creating digital and print content for exhibits,
lectures, concerts, summer festival days, and related events. This
position requires a collaborative approach to design, resourcefulness
in executing a wide range of projects, an artistic and critical eye, and
superior organization and communication skills. Video experience a
plus. This position will report to the Creative Services Manager.

Requirements
B.A. or B.F.A. in graphic design or related field
Experience in a professional design environment
Online portfolio demonstrating visual branding solutions
Expert use of Adobe Creative Suite, especially Photoshop and Illustrator
Proficiency in HTML and CSS (hand-coding a plus)
Experience with project management software (Basecamp a plus)

Tailoring a Cover Letter to a Job Ad:

✔ Read the job ad carefully and follow the instructions precisely.

✔ Provide context by referring to the job ad or mentioning how you learned
about a possible opening.
✔ Match the tone of your letter to the language of the ad.
✔ Show how the job is appropriate for you with vocabulary from the ad.
✔ Avoid copying sections of text verbatim from the job ad.
✔ Show that you meet or exceed the employer's minimum requirements.
✔ Describe how you are upgrading skills for any areas in which you fall
short.

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 ❖ What is a résumé?

A carefully written concise summary of relevant information about your education, experience,
skills, qualifications and knowledge as it relates to the position for which you are applying. This
is ideally one page , especially for fresh graduates

Hiring managers typically only have a few seconds to review your resume, so you should
provide the most relevant and impressive information as succinctly as possible.

Writing a Resume for Registered Nurses

The nursing field heavily relies on extensive practical training, certification and licensure, and
specialization, so it is imperative your resume quantifies and contextualizes your qualifications.

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Even personal qualities should emphasize practical applications.
Ex.
• how your compassionate nature enables you to connect with patients
• how your bilingualism helps you accommodate diverse populations
When Writing a Resume:
1. Do Your Research.
Look at the employer's website and social media platforms to discern their culture and
values.
Some health care facilities emphasize education and certification, while others want
nurses with ample clinical experience. Find out what they want in an ideal employee and
tailor your application accordingly.

2. Write Down Your Key Points.

Write key responses to an employer's criteria, noting education, certification, and
professional experience requirements.
Also, create an outline from these points, elaborating where necessary and making sure
your overall tone represents a professional who is both confident in their achievements
and approachable.

3. Format Your Résumé.

Expand your outline by turning key points into complete sentences organized by logical
headings.
Tip the scales by submitting a well-formatted and visually engaging resume, but do not
go overboard with font shifts and coloration.
Keep it concise and neat.

Addressing Required vs. Preferred Qualifications

Required Qualifications
These reflect qualifications a candidate must possess to warrant consideration.
Preferred Qualifications
These constitutes a wish list of additional skills, experiences, and character traits that
benefit the position but are not mandatory.

What is the reason for having a résumé?

It's a marketing tool whose primary purpose is to get you an interview! It summarizes your
related background and helps to structure the interview. In addition, it provides a sample of your
organizational and communication skills.

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There are three main résumé formats, each with their unique structure and distinct purpose: the
reverse chronological, the functional, and the combination. Nurses need to use the résumé style
that best suits their particular skill set and the position they are vying for.

1. REVERSE CHRONOLOGICAL

This is the most commonly used résumé type, this form benefits nurses who possess extensive and
relevant professional experience. Here, past employment is the most important element with
position listed in reverse chronological order. However, this reliable résumé structure comes with
Drawbacks, as it highlights gaps in employment, frequent job changes, and the candidate’s age.

2. FUNCTIONAL

Also referred to as the skill-based résumé type, this format highlights awards, accomplishments,
and training, making it preferable for recent college graduates and other professional who lack
relevant work history. One of the major drawbacks of the functional résumé is that it can expose a
candidate’s scant experience in the nursing field.

3. COMBINATION

The most complex résumé type, the combination format eschews the either-or structure of the
previous forms, enabling professionals to showcase relevant professional experience and skills and
training. Experienced nurses, especially those with clinical specializations, benefit most from this
résumé form. However, versatility also renders it more difficult to construct, as the large amount
of information can confuse readers if not conveyed clearly.

Experience

Display professional nursing experience in reverse chronological order, starting with your current
or most recent position. If you have gap in employment, prepare to address them. Consider listing
facility- and unit-specific information, including total beds, trauma levels, and patient
demographics. Specificity when writing a nursing résumé elevates it from good to great.
For example, while both positions require a great deal of stamina, a nursing home nurse does not
fulfill the same responsibilities as an urgent care nurse. By framing professional experience
through a personal lens, your résumé stands out among the rest.
What is a résumé Summary?
A resume summary, also known as a professional summary or summary statement, is a short
description at the top of your resume that describes your experience, qualities and skills. This is
a one- to two-sentence professional introduction that you can add at the top of your resume to
highlight your most valuable skills and experiences. The resume summary can help employers
quickly learn whether you have the skills and background they require.

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Do not add an “objective” on your résumé.
➢ They are too vague.
➢ Does not say much about the applicant.
➢ it is more of what you want from the company, not what you can provide.

What should I put on my resume?

Skills
Out of all the résumé sections, this one benefits from keyword utilization the most. You can usually
discern what skills an employer wants by analyzing the job description. Tailor this section to meet
those needs. Work in categories, such as basic care, technical, administrative, and computer skills.
Licensure, Certifications
As a registered nurse, you’ve earned a state-specific license. Since the profession consists of
diverse and advanced specializations, you may also have pursued certification exams and post-
degree training in area like gerontology or cardiac-vascular nursing. List them in their entirety and
avoid acronyms.
For licenses, use this order: license type, licensing state/body, license name and number, nurse
license compact, and expiration date. For certifications, start with the name, followed by conferring
organization, expiration, and certification number, if application.
Awards, Accomplishments, Affiliations
Celebrate all relevant achievements, but do it honestly and in a way that reflects your ongoing
commitment to nursing and capacity for high performance in the new position. This achievement
may include academic recognition: official awards and competitive scholarships. Fellowships,
grants, and internships. Also display membership in professional organizations, such as the
American Nurses Association or Sigma Theta Tau, the international honor society of nursing.
As an experienced professional, you may find that you possess an abundance of awards and
accomplishments. In these instances, narrow them down to the most prestigious, current, and
applicable to the job you are applying for.
Volunteer Work
Unpaid positions let prospective employers know you understand the importance of community
education, outreach, and engagement. Only include volunteer work that relates to nursing or the
health services field. As always, when writing a nursing résumé, furnish specific details that
showcase your skills in action (e.g., you managed a 10-person team to canvas a neighborhood
about HIV/AIDS prevention).

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What Should I Put on My Nursing Résumé If I Don’t Have Any Experience?
For recent college graduates, professionals switching careers, and those with limited clinical
experience, learning how to write a résumé for a nursing job may seem overwhelming. You can
make up for inexperience by using a functional hybrid résumé format that places academic
credentials, qualifications, and skills above the employment section. Additionally, you have
completed extensive training as a student and perhaps continuing education, so highlight state
licensure, optional certification, and organization membership to further bister your résumé.
Start with a personal introduction that states more than just the obvious (that you want the job),
but also speaks to your professional values as a nurse and the training and education you possess.
The lack of contextualization can represent a major pitfall of the functional résumé. Avoid this by
making your skills applicable to actual work scenarios that relate to a nurse’s duties.
Hospital managers seek employees who display skills, such as critical thinking, safe practice,
customer service, and interpersonal communication. As a nursing student, you completed hours of
clinical training. Use these experiences to show employers your skills in action, framing them in
terms of achievements.
Finally, take full advantage of volunteer positions, giving them their own section, to you that you
not only display the practical qualification for the job, but also care passionately about the well-
being of patients and health cate equitability for all communities.

• Extensive training as a student

• Continuing education/ optional certification
• Organizational membership
• Leadership organizations
• Nursing internship experiences
• Highlight skills
• Clinical Trainings
• Volunteer positions

❖ Source of Job Leads

Job Leads - This refers to information about a job opening.

It’s also a good idea to get in touch with alumni from your school ̶ set up networking interviews
or informal chats, and get advice from about how they handled their job search after graduation.
Granted, they did not graduate in a pandemic, but they would be able to offer some very useful
advice – and they might even help you with some job leads!

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Here are some important sources of job leads for job-seekers:

Your network of contacts. One of the most important activities you can do as a job-seeker is to
cultivate, build, and mine your network of family, friends, former co-workers and bosses,
colleagues, former teachers, neighbors, and anyone else you know. Your network is simply the
people with whom you have a personal or business relationship. Since most of these people work
-- and know others in their network that also work -- they have the inside track to many job leads
that never get posted or advertised publicly. Thus, the more people you know, the higher the
potential for job leads. Remember to cultivate your network both online (your "social network")
and offline (your traditional network).

Your college's career services and alumni offices. If you're a college graduate -- and you are not
taking advantage of one of your greatest sources of job leads -- get on it today. Your college's
career services office is not just useful for when you are a student; alumni can use it also. And
these offices are plugged into the local business community. And don't forget the alumni office.
Many older alums are in a position to make key hiring decisions -- and often have a soft spot for
job-seekers who are fellow alumni.

You may not think of yourself as having a lot of resources at this point in your career but you do
– professors, college career centers, mentors from programs you’ve participated in, bosses at
internships and your personal contacts. They can help you with job leads, your résumé, interviews,
networking and advice.

So, the next time you go to a job interview – you’re the one who already comes in with experience.
Experience that you created on your own. That also shows initiative!

Job and Career Fairs. Employers specifically send representatives to career fairs to gather
résumé and meet potential job candidates. Keep your eye out for local and virtual job fairs, and
whenever possible, attend them and mine the company reps for information about job leads.

Cold Contact/Direct Mail. If you have a specific geographic location -- or a specific set of
companies you want to work for -- then preparing a direct marketing campaign is a great way to
tap into the hidden job market, and where all job leads originate. Be sure to get the name of the
hiring manager for your area, and write a convincing cover letter showcasing your skills and
accomplishments; include a targeted résumé. You just never know when your letter will arrive on
a day someone is getting promoted, someone resigns, or someone requests a leave of absence.

Email alerts from a job board. If you can find local or regional job boards, as well as industry-
or profession-specific job boards, sign up on those, too. Input your email address and desired
title(s), and then the boards will email you daily with relevant jobs. Now, what you do with those
emails is another conversation, but you should be able to get a lot of good information about where
opportunities lie, and which companies you might want to focus on.

20
 New networking contacts. One of the most important things you should do to find new job leads
is expand your professional network. This means making new contacts today, and then working
those contacts—query them, converse with them, take them to lunch and pick their brains. Just
meeting someone at a networking event is not enough. Develop professional relationships with
your new networking contacts, and have the right conversations with them so you can learn about
job opportunities at their companies, or companies that they know of that have hiring needs.

Staffing Agencies and Recruiters

Many nurses find positions through recruiters and staffing agencies. Recruiters generally earn a
commission from the employer when a position is successfully filled. The nurse should never be
required to pay a fee to a recruiter.

Some recruiters will use LinkedIn and other online networks in order to headhunt qualified
candidates. Recruiters will also use their own professional networks and contacts to find candidates
for positions they’ve been hired to fill. Recruiters may also have information about positions that
have not been posted publicly.

Recruiters and staff agencies will post positions on job boards that may target certain specialties
and locations, although most offer positions in a multitude of locations.
Some recruiters and agencies will specialize in a particular area, like travel nursing, management,
leadership, or executive positions.

4. Create your own opportunities

I have learned from many career coaches that just because a company doesn't list a job opening
doesn't mean an opportunity doesn't exist. If you learn about the needs of a company, and can make
the case for an opportunity, and prove that you have the skills to be successful in the opportunity,
you just might create something out of nothing.

I've been in many strategy meetings where we talk about our evolving needs as a business. Before
we even think about posting a formal opening, we identify problems and needs, and start to figure
out how to fix the problems and fill the needs. If you are creative enough, you might be the first
person to match your skills with a company's needs, which is much better than competing against
hundreds of people who apply online for a job.

Competitors of Existing Job Leads..If you get an interview with one company, you should be
doing research into their competitors. If you’re doing this research anyway, pitch the competitors!
The best time to get additional interviews is when you are already interviewing – people want what
other people want.

21
 ➢ Networking Talk to Anyone and Everyone
Professional networking is a rich source of internship and job leads. The more people you speak
with, the more your name will spread, and the more likely word will echo back about potential
opportunities. Some career experts peg the number of jobs found through networking at 70% to
90%

• Keep track of your efforts.

It is likely that your job search could involve hundreds of contacts and potential opportunities. You
will need to organize this information to ensure you are making progress.
To do this, many job experts recommend using a "contact tracker," which creates an organized
list of companies you’ve contacted, dates, your action to date (such as application submitted or
interviewed) and the status of the lead.
Creating a spreadsheet is one good method for tracking your research. Here is the key
information to include:
• Company Name – The name of the organization you're applying.
• Contact – Your point of contact at the company; probably the person to whom you addressed
your cover letter, such as a Director of Human Resources or Office Manager.
• E-mail – The e-mail of your point of contact, or, if preferred, a phone number.
• Date Applied – When you submitted your application.
• Application Summary – What you submitted: a cover letter, résumé, and any additional
materials, like a portfolio or reference list.
• Interview – When your interview is scheduled.
• Follow-Up – Did you send a thank you e-mail or letter? If so, indicate the date sent.
• Status – If you were rejected, offered the job, asked in for a second interview, etc.
If you don’t want to use Excel, you can create a simple table in Microsoft Word or a similar word
processor. Just insert a table and choose the number of columns based on how many categories
you want to keep track of (company name, contact information, date applied, and so on) and the
number of rows, relative to how many positions you're applying for.

22
❖ Dressing for a Successful Interview

Dressing for an interview

• Many job-hunting advice emphasizes the need to dress for success. When you're
interviewing for a job, first impressions are critical. You're marketing yourself to a
potential employer and the first thing they see is your clothing.

Dress for Success: Women

• For a job interview in most industries, a classic power pantsuit or skirt suit or a work dress
are always strong choices.
• Wear something you feel comfortable in - if you never wear suits, don't wear one to the job
interview as if you don't feel confident in your outfit, it will show.
• It goes without saying that the skirt shouldn't be too short and you shouldn't show too much
cleavage. It's absolutely fine to show off your personality through what you're wearing, as
long as you're not wearing a fluorescent pink mini skirt! Stick to business-professional
looks.
Dress for Success: Men

• If you need to dress formally, you can't go wrong wearing a gray or navy two-piece
business suit, a shirt and a silk tie that matches the colors in your suit.
• If the company is a bit more informal, you could wear smart dark jeans or dark trousers
and a jacket.
• Your belt should always match your shoes.
• Avoid garish patterns on ties that can distract an interviewer.
Dress for Success: Accessories

• Keep jewelry minimal – either wear small delicate pieces or wear one larger piece, such as
a statement necklace, but nothing else.
• When it comes to shoes for women, make sure they are comfortable and that you can walk.
If you're wearing heels, the safest bet is closed-toe pumps. Make sure your shoes are
polished.
• Men's shoes should be brown or black. Avoid mixing black shoes and a brown suit and
vice versa.
Dress for Success: Hair & Makeup

• Well-groomed hair is important. Before your interview, check that your hair is combed
properly.
• Don't use too much makeup. Subtle makeup that enhances your features is best here.

23
Dress for Success: Final tips

• Be aware of your posture and body language. Good posture and a solid handshake is
important, as is making eye contact and smiling.
• It's important to dress appropriately. Taking care with your appearance shows that you're
taking the opportunity seriously and that you're eager to make a good impression. Think
about what you're going to wear to the interview the day before so that you have time to
make sure everything is clean and pressed.
• Get everything ready the night before. Lay out your clothes and accessories so that there is
no last-minute panic about your outfit. You want to feel great when you meet your potential
new employer and looking good is a big part of that!

❖ Seven Things To Avoid In A Job Interview

The importance of your job interview attire

There are a few good reasons why you should pay close attention to what you wear to a job
interview. The first is making a good impression on your interviewer and anyone at the workplace
you meet. First impressions are critical, so your appearance will say a lot about your personality
and level of professionalism.
Another reason why you need to make careful decisions about your attire is a company’s culture.
You must show that you fit in the company, so you want to dress similarly to what current workers
at the company are wearing.
Ultimately, you want to stand out as a top candidate with the right skills while not turning off the
interviewer with your outfit or attire choices. What you wear should complement and enhance
your professional skills and experience.

What you should not wear to a job interview

You should try to avoid wearing the following items to a job interview due to their inappropriate
or distracting nature:

1. Casual clothing
2. Sandals or flip-flops
3. Poorly fitting clothes or shoes
4. Flashy clothes or jewelry
5. Stained or wrinkled clothing
6. Too much makeup
7. Heavy perfume or cologne
24
1. Casual clothing
Aim to dress in professional attire, even if interviewing for a company with a relaxed dress code.
While you do not want to appear too formal, you should choose to dress in clothing that represents
your qualifications.
No matter the company, you should always refrain from wearing torn clothing, like ripped jeans,
even if that is a style. Denim and jeans should be avoided because it appears unprofessional in
most settings.
You should avoid wearing T-shirts, especially novelty shirts or anything with art or wording.
Graphic T-shirts can be distracting because the employer’s eyes will be drawn to the design instead
of the person wearing the shirt.
Do not wear gym attire, like sweatpants, as this likely conveys a lack of seriousness in the
interview. If it seems as if you do not care about your appearance, the interviewer may conclude
you don’t care about the job.

2. Sandals or flip-flops
Just like sweatpants and ripped jeans, sandals and flip-flops are too casual. While you may be
relaxed while wearing this type of footwear, it does not look professional.
3. Poorly fitting clothing or shoes
You want to be comfortable when you are doing a job interview, so you should wear well-fitting
clothing that both enhance your appearance and are appropriate in a professional setting.
It is important to wear shoes that complement your outfit and also fit well. When you wear shoes
that are difficult or awkward to walk in, you will act uncomfortable during your job interview so
invest in footwear you will feel good walking in and wearing in the workplace.
4. Flashy clothes or jewelry
Avoid wearing clothes that show too much skin or your undergarments. You do not want to have
a bare midriff or low-cut neckline.
If you have tattoos on your arms or lower legs, you may choose to cover them during the interview
as body art can be distracting. Also, some companies may have policies about tattoos so check
ahead of time. Be conservative with piercings. Nose rings and other facial piercings may be
prohibited by the company.
Unless you are applying for a job in the fashion industry, avoid wearing clothing that is overly
flashy or trendy. Steer clear of distracting jewelry, such as overly large earrings, and choose simple
pieces that complement your outfit. You should also avoid wearing necklaces that are too ornate
and wearing more than one bracelet. Noisy bracelets or bangles could cause a distraction during
your interview.

25
5. Stained or wrinkled clothing
You want to make a good impression, and stained clothing will do the opposite. Not only are stains
embarrassing, but they are distracting and cause you to look sloppy. Like stained clothing,
wrinkled clothing makes for a careless appearance.
6. Too much makeup
Tastefully done makeup should accentuate your facial features. If you wear heavy makeup or bold
colors, this could be distracting and take away from a positive interview.
7. Heavy perfume or cologne
While it is important to smell good during your job interview, heavy perfumes or colognes can be
distracting, and possibly aggravate people’s allergies so use sparingly or not at all for the day of
the interview.

❖ What you should wear to a job interview

For most companies, conservative interview attire is a safe option. Choose clean, well-fitting
clothing that evokes confidence and professionalism.
Wear clothes that are appropriate for the industry and the job you are applying for. For example,
if you are interviewing for a job in an attorney’s firm, a business dress or a suit may be the most
appropriate. If you are interviewing for an internship at a tech start-up, you can choose business
casual clothing that best fits with the company dress code.
Jeans may be appropriate for certain jobs. For example, you may be allowed to wear darker
(usually black) jeans for a workplace with a relaxed dress code. Otherwise, you may want to choose
khaki or dark-colored pants. Watches are a safe option as long as they complement the rest of the
outfit.

❖ Some tips for dressing appropriately

Here are five tips for wearing attire that makes a good impression on your interviewer:
1. Plan ahead
If your interview is in a few days, figure out several conservative options and figure out if you
need something new to accompany your existing pieces.
2. Do sensible shopping
Investing in classic business attire may be a good idea, especially if you are just beginning your
job search. Find pieces that can be worn with numerous outfits and have a timeless style.

26
3. Get input from friends and family
If you can, ask for the opinion of family or close friends on your interview attire. They can give
you honest feedback and guide you in choosing clothing that complements your body type.
4. Wear what makes you feel comfortable
When you wear an outfit that is free of distractions and feels good on you, then you’re more likely
to be able to focus on the interview and your responses to questions and really show your
confidence.

❖ What to Wear to a Nursing Interview

Planning what to wear for a nursing interview is a crucial yet sometimes challenging aspect of the
job search process. While nurses typically wear scrubs in their day-to-day work lives, this is often
not the recommended choice of attire for a nursing job interview. In this article, we will explore
why it’s important to dress appropriately for a nursing position interview as well as provide tips
for looking your best to impress your interviewer.

Why is it important to dress appropriately for a nursing job interview?

A nursing job interview is typically the first time the employer will meet you. You need to make
the right first impression. By dressing appropriately, you present a professional and positive
impression. This can ultimately help in the overall selection process and could even be the reason
you get the position over another candidate.

❖ 10 tips for what to wear to a nursing job interview

Preparing your outfit for a nursing interview is an important component to appearing as
professional and capable as possible. Consider the following tips as you decide what to wear to
your nursing job interview:

1. Follow the company’s dress code

You can get cues on what to wear by looking at other employees from the company or by
researching the company’s dress code. You could also call before your interview and inquire about
their official work attire policy or ask what is preferred for interview attire. If you are unsure about
the company’s dress code, you should wear a business formal outfit, such as a suit.
2. Dress for the position
If you are applying for an entry-level nursing position, wearing a suit and tie for men or dress
slacks or skirt and a button-down shirt for women will likely be appropriate. If you are going to an
interview for a nursing management position, you should wear a suit. The more advanced the
position you are applying for, the more professional you should appear.
3. Consider the message you are trying to convey
The moment you walk into the room, the interviewers start to form impressions of your character
based on your appearance. The more professional you appear, the more professional an employer

27
will likely believe you to be. Consider the message you want to convey in the interview—for
example, say you want to appear professional and well put together—and choose an outfit that
best represents this.
4. Don’t wear your nurse uniform
Even though a nurse uniform—commonly referred to as scrubs—is what you will likely wear each
day if you get the job, this outfit is not typically appropriate for a nursing interview.
5. Accessorize wisely
As a nurse, you will likely not be able to wear flashy or chunky jewelry. Wearing minimal jewelry
to your interview can demonstrate to the employer that you understand what will be expected at
work. For women, a pair of smaller earrings and a matching necklace is likely appropriate. For
men, you can accessorize with a conservative dress watch. Generally, a watch with brown on black
straps should be matched with the color of your shoes and belt. Tattoos and facial or body piercings
should be removed and/or concealed.
6. Pay attention to the shoes
Your shoes can say a lot to the interviewer. Women can opt for low-heeled shoes or flats that
match their outfits. Men can wear black or brown dress shoes with matching socks. Ensure your
shoes are properly cleaned and blend with your outfit. If you are going to wear a belt, try to make
it match the color of your shoes.
7. Be sure to consider grooming
As a nurse, you will be required to maintain the highest level of standards when it comes to proper
hygiene. One way to convey that you take hygiene seriously is through how you present yourself
at an interview. Before going to a nursing interview, consider getting a haircut if necessary,
trimming your nails and wearing only natural or no nail polish at all. You should also ensure that
your clothes are properly ironed. Wrinkle-free outfits are an excellent choice if you expect a long
drive to the interview.
8. Style your hair appropriately
Keeping your hair as simple as possible is ideal for a nursing interview. For example, you could
wear your hair up in a neat ponytail if you have longer hair, or if you have shorter hair you could
wear it down but styled neatly. Avoid wearing fancy or large hair clips or other hair accessories.
Men should also style their hair neatly and professionally.

❖ How To Interview for a Job With No Experience

Entry-level jobs can provide you with industry experience and allow you to learn new career skills.
If you have an upcoming job interview but no industry experience, preparation and motivation can
help you perform successfully in the interview.

28
What is an entry-level job?

An entry-level job is a position that does not require prior work experience in the field. You can
use an entry-level job as a foundation for a career and advance in positions as your work experience
grows. An entry-level job offers you an opportunity to learn about an industry while giving you
job experience.

How to interview for a job with no experience

Here are some tips to prepare you for a job interview if you don't have experience in the field:
1. Research the position
Before your interview, you can research the company and the potential position to familiarize
yourself with the job. You can review the posting for the job to find out what kind of employee
the company is looking for. You can write down some talking points for ways that you meet the
job posting's expectations in an ideal candidate. Reviewing the job posting before your interview
can show the interviewer that you're motivated to get the position. It can also help you answer
some interview questions.
You can also research the company's online presence to find out more about the culture and
industry. Many companies have a careers section of their website where you can read about other
open positions and learn more about what it's like to work at the company. A company's social
media channels can also give you an insight into some of the company's efforts and initiatives.
You can note a few details you find online to use in your interview if the interviewer asks why you
want to work for their company.
2. Research the industry
Having no experience doesn't mean you can't learn some things about the industry you're applying
to work in. Here are a few things you can research about an industry when you're applying for an
entry-level job:

• Industry outlook: You can find out whether the industry is growing or shrinking to get an
idea of how competitive the job market is.
• Average salary: Finding out how much money you can make at the entry level and how
much you can earn in higher positions can help you make more informed career decisions.
• Job duties: Researching the daily duties of the job title you want can help you learn more
about the position.
• Career growth: When you're researching an entry-level job, it can be helpful to research
the jobs you can get with more experience in the industry to give you more career goals.
• Similar jobs: You can also research jobs that are like the position you're applying for. This
can give you ideas for more positions to apply for as you grow professionally.

3. Dress nicely
Whether you're meeting the interviewer in person or using a video meeting, you can dress in a
professional outfit to reflect your motivation during the interview. This is another way you can

29
show the interviewer that you genuinely want the position. Dressing nicely can send a signal that
you're a serious candidate who's prepared for an interview.
4. Practice your communication skills
The way you communicate is just as important as what you say during a job interview. You can
practice nonverbal communication skills like direct eye contact and smiling. These skills can help
you show your personality to an interviewer while setting a positive tone for the conversation.
You can also practice speaking clearly in a positive tone of voice to help you communicate better
during a job interview. This can show the interviewer that you're confident about your skills, even
when you don't have experience for the job.

❖ Interview questions with sample answers

You can prepare for your job interview by reviewing some common questions that employers ask
entry-level applicants during interviews. Thorough preparation can help you compete better
against other candidates with similar experience. Below are some of the most common questions
for applicants with no experience:
1. Tell me about yourself
You can answer this interview question by telling the interviewer about your career skills up to
this point, as well as any skills you have that you can transfer to this new role. A good strategy to
answer this question would be to summarize the contents of your résumé.
Example: "I recently graduated from Texas University with a bachelor's degree in elementary
education. In my final semester, I received the opportunity to intern at Lakeside Charter Academy,
where I was able to test several effective teaching techniques. I'm skilled in leadership, teamwork
and conflict resolution. I've been looking forward to interviewing for this role because I'm
passionate about growing young minds."
2. Why should we hire you?
Entry-level job interviewers ask this question because they want to know how hard you're willing
to work and what skills you have that you can use in the position. A strategy for answering this
question is to describe your most desirable quality or best skill and how it relates to the position.
Example: "I would be an asset to your company as your new public relations specialist because
I'm adept at verbal and written communication. Plus, I have experience writing press releases and
speaking with journalists."
3. Why do you want to work here?
This question gives you an opportunity to talk about what motivated you to apply for the position
and what you like about the company. Your answer can show an interviewer that you thoroughly
researched the company.

30
Example: "I've followed your company on social media throughout my time in art school. I love
the style of graphics and the color scheme that your art team uses to communicate with customers.
I could tell that this company valued creativity. When I saw the job posting, I jumped to apply
because I knew I wanted to use my graphic design skills at a company with strong art direction."
4. What other jobs have you held?
If you have no industry experience, you can answer this question by briefly describing other jobs
you've had up to that point. If there are transferable skills between previous jobs and the position
you're applying for, you can structure your question around these similarities.
Example: "I've worked as a cashier at a movie theater for four years while I earned my bachelor's
degree in business. This job required me to be flexible and organized while communicating with
customers, which are skills I can use as a financial analyst at this company."
5. Describe a time you had to deal with a difficult situation. How did you handle it?
Most jobs present occasional difficulties to employees, and how you deal with these difficulties
can say a lot about you as a job candidate. An interviewer might ask this question to gauge how
well you perform under pressure. You can demonstrate your problem-solving abilities with your
answer to this question.
Example: "When I worked at a restaurant, our online booking software stopped working
unexpectedly. About 40% of our customers booked tables ahead of time, so this was a major issue
for us. I adapted to the situation by instructing the wait staff to leave at least two tables open in
each section to ensure we would have enough space for customers who reserved tables online. I
also sent free desserts to customers who had to wait longer for a table to address the
inconvenience. It really helped lower tensions while we addressed the software problem."
6. Tell me about a time you worked with a team to complete a project. What was your role?
Many entry-level jobs require collaboration to complete tasks. You can use this question as an
opportunity to show an interviewer your leadership skills and your ability to work on a team.
Example: "In one of my real estate courses, our professor assigned a group project of creating a
real estate company that was worth over 50% of our grade. Our group met to outline the details
for the direction of the company. I took a leadership role in the project by assigning tasks to
different people and setting up a chatroom where we could talk about our progress on the project.
My leadership helped everyone on the team stay on task. In the end, we were the only group in our
class to get an A on the project."

31
❖ How To Interview for a Job With No Experience

Entry-level jobs can provide you with industry experience and allow you to learn new career skills.
If you have an upcoming job interview but no industry experience, preparation and motivation can
help you perform successfully in the interview

What is an entry-level job?

An entry-level job is a position that does not require prior work experience in the field. You can
use an entry-level job as a foundation for a career and advance in positions as your work experience
grows. An entry-level job offers you an opportunity to learn about an industry while giving you
job experience.
How to interview for a job with no experience
Here are some tips to prepare you for a job interview if you don't have experience in the field:
1. Research the position
Before your interview, you can research the company and the potential position to familiarize
yourself with the job. You can review the posting for the job to find out what kind of employee
the company is looking for. You can write down some talking points for ways that you meet the
job posting's expectations in an ideal candidate. Reviewing the job posting before your interview
can show the interviewer that you're motivated to get the position. It can also help you answer
some interview questions.
You can also research the company's online presence to find out more about the culture and
industry. Many companies have a careers section of their website where you can read about other
open positions and learn more about what it's like to work at the company. A company's social
media channels can also give you an insight into some of the company's efforts and initiatives.
You can note a few details you find online to use in your interview if the interviewer asks why you
want to work for their company.
2. Research the industry
Having no experience doesn't mean you can't learn some things about the industry you're applying
to work in. Here are a few things you can research about an industry when you're applying for an
entry-level job:

• Industry outlook: You can find out whether the industry is growing or shrinking to get an
idea of how competitive the job market is.
• Average salary: Finding out how much money you can make at the entry level and how
much you can earn in higher positions can help you make more informed career decisions.
• Job duties: Researching the daily duties of the job title you want can help you learn more
about the position.
• Career growth: When you're researching an entry-level job, it can be helpful to research
the jobs you can get with more experience in the industry to give you more career goals.
• Similar jobs: You can also research jobs that are like the position you're applying for. This
can give you ideas for more positions to apply for as you grow professionally.
32
3. Dress nicely
Whether you're meeting the interviewer in person or using a video meeting, you can dress in a
professional outfit to reflect your motivation during the interview. This is another way you can
show the interviewer that you genuinely want the position. Dressing nicely can send a signal that
you're a serious candidate who's prepared for an interview.
4. Practice your communication skills
The way you communicate is just as important as what you say during a job interview. You can
practice nonverbal communication skills like direct eye contact and smiling. These skills can help
you show your personality to an interviewer while setting a positive tone for the conversation.
You can also practice speaking clearly in a positive tone of voice to help you communicate better
during a job interview. This can show the interviewer that you're confident about your skills, even
when you don't have experience for the job.

❖ Interview questions with sample answers

You can prepare for your job interview by reviewing some common questions that employers ask
entry-level applicants during interviews. Thorough preparation can help you compete better
against other candidates with similar experience. Below are some of the most common questions
for applicants with no experience:
1. Tell me about yourself
You can answer this interview question by telling the interviewer about your career skills up to
this point, as well as any skills you have that you can transfer to this new role. A good strategy to
answer this question would be to summarize the contents of your résumé.
Example: "I recently graduated from Texas University with a bachelor's degree in elementary
education. In my final semester, I received the opportunity to intern at Lakeside Charter Academy,
where I was able to test several effective teaching techniques. I'm skilled in leadership, teamwork
and conflict resolution. I've been looking forward to interviewing for this role because I'm
passionate about growing young minds."
2. Why should we hire you?
Entry-level job interviewers ask this question because they want to know how hard you're willing
to work and what skills you have that you can use in the position. A strategy for answering this
question is to describe your most desirable quality or best skill and how it relates to the position.
Example: "I would be an asset to your company as your new public relations specialist because
I'm adept at verbal and written communication. Plus, I have experience writing press releases and
speaking with journalists."

33
3. Why do you want to work here?
This question gives you an opportunity to talk about what motivated you to apply for the position
and what you like about the company. Your answer can show an interviewer that you thoroughly
researched the company.
Example: "I've followed your company on social media throughout my time in art school. I love
the style of graphics and the color scheme that your art team uses to communicate with customers.
I could tell that this company valued creativity. When I saw the job posting, I jumped to apply
because I knew I wanted to use my graphic design skills at a company with strong art direction."
4. What other jobs have you held?
If you have no industry experience, you can answer this question by briefly describing other jobs
you've had up to that point. If there are transferable skills between previous jobs and the position
you're applying for, you can structure your question around these similarities.
Example: "I've worked as a cashier at a movie theater for four years while I earned my bachelor's
degree in business. This job required me to be flexible and organized while communicating with
customers, which are skills I can use as a financial analyst at this company."
5. Describe a time you had to deal with a difficult situation. How did you handle it?
Most jobs present occasional difficulties to employees, and how you deal with these difficulties
can say a lot about you as a job candidate. An interviewer might ask this question to gauge how
well you perform under pressure. You can demonstrate your problem-solving abilities with your
answer to this question.
Example: "When I worked at a restaurant, our online booking software stopped working
unexpectedly. About 40% of our customers booked tables ahead of time, so this was a major issue
for us. I adapted to the situation by instructing the wait staff to leave at least two tables open in
each section to ensure we would have enough space for customers who reserved tables online. I
also sent free desserts to customers who had to wait longer for a table to address the
inconvenience. It really helped lower tensions while we addressed the software problem."
6. Tell me about a time you worked with a team to complete a project. What was your role?
Many entry-level jobs require collaboration to complete tasks. You can use this question as an
opportunity to show an interviewer your leadership skills and your ability to work on a team.
Example: "In one of my real estate courses, our professor assigned a group project of creating a
real estate company that was worth over 50% of our grade. Our group met to outline the details
for the direction of the company. I took a leadership role in the project by assigning tasks to
different people and setting up a chatroom where we could talk about our progress on the project.
My leadership helped everyone on the team stay on task. In the end, we were the only group in our
class to get an A on the project."

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 ❖ Nursing Interview Do’s and Don’ts to Land the Position

DO research hospital protocol and culture

Before you enter the interview, find out all you can about the health care organization that you’re
applying to. Start on their website and look for their mission statement, values and beliefs, and
work culture. Craft your answers to make it seem like you’re the perfect cultural fit and that your
goals align with theirs. Tip: As long as it is authentic to you and your beliefs bring up a specific
word/phrase found on their website and incorporate that into your response.

An example response incorporating this tip:

Your website lists compassion as a pillar for quality care. After volunteering for three years at
the local senior center, I agree that delivering quality care to patients starts with a
compassionate heart that listens to their concerns and establishes strong connections with them.

DON’T admit shortcomings if you don’t have to

Transparency is key, but don’t willingly admit your shortcomings if the interviewer asks you a
question that you don’t have sufficient knowledge or experience in. Prepare your response to these
questions and approach them with the angle that you’re eager to grow and working for the hospital
will provide you with valuable learning experiences. Tip: Focus every answer on a positive aspect
about yourself and build a response around it.

An example response incorporating this tip:

Though I don’t have a lot of experience in that field, I’ve been complimented by my instructors
for my ability to learn procedures quickly and attention to detail. Working for [Hospital] gives
me the opportunity to showcase those skills and gain new experiences to continue delivering
quality care to our patients.

DO practice interviews with experienced nurses

Seek help from colleagues who may have a few interviews under their belt. They’ll tell you what
questions you can expect so you can prep yourself accordingly. Feel free to ask your instructor or
mentor as well to gain a different perspective. From a hiring standpoint, what are they looking for
in the ideal candidate? Learning from other people’s experiences is valuable, regardless if this is
your first or tenth interview. Tip: Simulate a formal interview with these people to get used to the
pressure and practice as many times as needed.

How to ask for help from a colleague:

I’m reaching out because I will be interviewing for a [position name] role at [hospital]. I really
admire your experience in the industry and your ability to land a job at [their hospital]. Would
you be willing to conduct a mock interview with me?

Thank you in advance for your consideration, [name]

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DON’T give a negative or bland response
The questions interviewers use to really get to know who you are include, “What does your ideal
Sunday look like?” or “If you could be any animal what would you be and why?” This stops the
cookie-cutter response and provides insight into who you are and how you might spend your free
time. Don’t offer responses like sleeping till 2 PM or relaxing all day. Or in the case of what animal
you would be, don’t respond with an animal and give a bland why, like they’re fast or just cool.
Better responses include something active on your perfect Sunday and a thoughtful reason as to
why you chose your specific animal. Choose an animal with dynamic attributes.

Example responses incorporating this tip:

If you like to cook, tell them that you would spend that Sunday learning the recipe and going
through trial and error to make the perfect meal. This shows that you take initiative towards
learning something new and you are capable of working past mistakes and improving yourself.
Talk about your hobbies and interests, tying it in with a positive attribute.

I would be a duck – A bird that is calm on the surface but always has its webbed feet hustling
underneath the water.

OR

I would be a monkey – Monkeys are intelligent and nimble, working well as part of a team and
always problem solving.

Control Your Body language

Body language can portray our true emotions and feelings before we ever open our mouths.
Watch yourself answering questions in a mirror. If you watch while you’re talking on the phone,
chances are you’ll make the same expressions while interviewing.
There are few things you should take note of while you practice.

FACIAL EXPRESSIONS

• Do you furrow your eyebrows? That could be a sign of anger.

• Avoid eye contact? That could portray a lack of confidence and/or dishonesty.

HAND PLACEMENT

• Do you talk with your hands a lot? Or, not enough?

• Try observing your hands while you talk. Are they a distraction?
• Are they awkwardly placed?
• Do you touch your hair? Others could read that as being nervous.
• Nail biter? Distraction. We recommend keeping your hands in your lap and using them
occasionally to emphasize points.
• If you have a nervous habit that involves your hands, consider holding a paper clip to keep
your habit under control.

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POSTURE

Strong posture portrays confidence while bad posture can send the opposite message. Sit up
straight with both feet on the floor, eyes forward, and shoulders squared towards your interviewer.

NON-VERBAL CUES

As previously mentioned, interviewers are paying just as much attention to your non-verbal cues
as they are to what you say. Follow these tips for success:

• Greet everyone you meet with kindness. Word travels fast in the little world of hospitals.
Smile at the Janitor, thank the Receptionist.
• Offer a firm, confident handshake. While soft handshakes may seem welcoming, it’s
actually incredibly awkward for the interviewer.

• Cell phone etiquette - turn it OFF. Don’t even look at your phone while you’re waiting in
the lobby. Scrolling through your phone while you wait can give off negative non-verbal
cues such as intimidation, defeat, distraction or boredom. Never text or answer your phone
during an interview.

• Exude confidence. Maintain good eye contact, strong posture, intentional hand placement.

• Refrain from fidgeting. No tapping your toes or fingers. No nail biting. No hair touching.
No pen-clicking. Hold a paperclip if you tend to fidget.

• Don’t chew gum.

• You don’t have to know everything. Actually, the goal of the interview is not to find the
candidate who knows the most. Managers want employees who are teachable and trainable
not, “know-it-alls.” Many employers will appreciate someone who is honest and says, “I
don’t know but, here’s how I’d find the answer”. As opposed to making something up or
reciting a Google response.

Nursing Interview Questions

Now you’re ready to put everything you’ve learned to the test. Below are 10 real questions that
have been asked by actual nurse recruiters.

TEAMWORK

1. Describe a situation when you had to work closely with a difficult coworker. How did you handle
the situation? Were able to build a relationship with this person?

2. Talk about a conflict within your healthcare team. What was the conflict and how did you handle
it?

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 PATIENT CARE

3. Tell me about a time when a patient’s family was dissatisfied with your care. How did you
handle that situation?

4. What approach did you take in communicating with people who do not know medical jargon?
Give an example of a time you explained medical terminology to someone who is not medically
trained.

TIME MANAGEMENT

4. Talk about a time you worked in a fast-paced setting. How do you prioritize tasks while
maintaining excellent patient care?

6. Describe your experience with a very ill patient who required a lot of your time. How did you
manage this patient’s care while ensuring your other patients were adequately cared for?

COMMUNICATION STYLE

7. Give an example of a time when you were able to successfully persuade a patient to agree to
something. How did you persuade this person?

8. Describe a time when you were the resident medical expert. What did you do to make sure
everyone was able to understand you?

MOTIVATION AND CORE VALUES

8. What is one professional accomplishment that you are most proud of and why?

10. Talk about a challenging situation or problem where you took the lead to correct it instead of
waiting for someone else to do it.

❖ Declining a Job Offer

There are times when you should turn down a job offer, but what you say or write when you
decline depends on your reasons for rejecting it.
If the job wasn't a good fit, for example, but you liked the company, state in your email or phone
call that you were impressed with the organization but didn't view the job as a good fit for you.

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➢ Reasons for Declining a Job Offer
1. The Pay Is Below Market Rate
Before you even set foot in the employer’s offices, you should know what kind of salary range is
appropriate for the role. That means doing salary research ahead of time, so that you know
what’s a reasonable scale for the job title, employer, and geographic location.
2. The Benefits Won’t Work for You
Your compensation package is more than just your annual salary. Employee benefits like health
insurance, dental insurance, retirement plans, and paid time off all add to your bottom line, as
well as your quality of life.In the end, it all comes down to what you value.
3. There’s Nowhere to Go
One of the questions you should ask during the interview process is, “What are the prospects for
advancement at the company?” The new job may offer you a chance to develop skills and
responsibilities that will enable you to go further at another company down the line. But if there
are no chances for promotion and no opportunity to learn anything new, think twice before
accepting.
4. The Company Culture Is a Bad Fit
Company culture encompasses everything from the organization’s goals, to its management
structure, to its work environment. Not every company culture will be a good fit for you.
If you’re an introvert, for example, you might not do well in an open-concept office where
people pride themselves on collaboration. On the other hand, if you’re more traditional, a startup
atmosphere that’s very casual might not work for you.
5. Flexibility? What Flexibility?
Part of company culture is flexibility. Some organizations are fairly rigid in their approach to
how the workday is structured and where employees must do their work. Others allow their
workers more latitude to make their own decisions about how, when, and where to get the job
done.
Again, there’s no single right way to do things—but there is a right way for you. If you’re
someone with a lot of responsibilities outside the office, you might not fare well in an
environment where being five minutes late is seen as a capital offense. On the other hand, if you
need a lot of structure to get stuff done, too much leeway might sink your productivity.
6. The Commute Is a Killer
The best job in the world might not be worth taking if it means that your commute will destroy
your quality of life. Pay attention to what it takes to get to the office during the interview
process, and ask yourself if you can do that every day, twice a day, for as long as you work there.
Again, everyone is different. One person might love an hour on the train to read and prepare for
the day, while another wants to be able to walk to work in minutes, and still, another prefers to
drive themselves and telecommute once a week. It all depends on what works for you.

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7. You Get a Better Offer
One of the best reasons to say “no” to one job offer is to say “yes” to a better one. Just keep in
mind that the best offer isn’t always immediately apparent.

❖ HOW TO DECLINE AN OFFER

What to Include in a Job Rejection Letter

Your letter should include the following:

• Expression of appreciation for the offer
• Written rejection of the offer

How to Politely Decline an Offer:

1. Don’t procrastinate when getting back

Once you’ve decided to decline a job offer, don’t delay writing back to the employer. Letting the
company know your decision in a timely manner will help them move forward more quickly,
which is a courtesy you can do for them to show your appreciation for the offer as well.
2. Keep your email simple and to the point
When you decline a job offer, start by being straightforward and honest in your message. Don’t
go overboard with any excessive compliments about the job, the company or the people you’ve
interacted with—it’s a rejection letter after all. Say what needs to be said as respectfully as you
can and avoid being overly emotional.
3. Express your appreciation for the offer
Thank the hiring manager, not only for extending the job offer but for their time throughout the
entire process. Above all, maintain a tone of gratitude as you write the letter, letting the recruiter
and hiring manager know that you appreciate their time and effort.
4. Provide a reason but don’t be specific
There are a variety of reasons to decline a job offer. Perhaps the company didn’t offer you the
compensation you were seeking, or you weren’t entirely sure you’d work well with the hiring
manager, or maybe you weren’t excited about the company in the end.
Note: While these are all justifiable reasons to decline a job offer, you shouldn’t include them
in your rejection letter. It’s sufficient to say you’ve accepted a job offer elsewhere or simply
that this job offer isn’t the right fit for you.

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For example:
Thank you for offering me this position—it's a great opportunity. However, after careful
consideration, I have decided to accept another role with another company.
Thank you for this opportunity to work for your company. I appreciate it very much, but I’m
afraid I need to decline your offer at this time.
Thank you for this offer, as well as the time you’ve invested in my candidacy. I’m afraid, though,
after careful consideration, I’ve decided to stay in my current role.

Sample Decline Letter:

Date

Dear Mr./Ms. (Last Name):

Thank you very much for offering me the position of Marketing Manager with
Hatfield Industries. It was a difficult decision to make, but I have accepted a position
with another company.

I sincerely appreciate you taking the time to interview me and to share information
on the opportunity and your company.

Again, thank you for your consideration.

Sincerely,

(Your Name)

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❖ Accepting a Job Offer

Before You Accept the Offer

When you receive the offer, you don't have to accept it immediately. It's acceptable to ask for
time (typically 24 hours to consider it) even if you think you'd like to accept. That way, you'll
have time to make sure the terms of the offer are what you expected, and get a response to any
questions you may have

How to Accept a Job Offer

The best way to accept a job offer is to confirm the details in writing. Even if you have verbally
accepted the position, it's important to confirm the terms of employment and the date you'll be
starting your new job.
A job acceptance letter allows you to demonstrate your professionalism and make sure there is
no confusion about the precise terms of the offer, such as compensation, vacation time, or
benefits. It's also an opportunity to express your gratitude for being offered the position, as well
as your enthusiasm for taking on the new role.
What to Include in a Job Offer Acceptance Letter

When you're ready to respond in the affirmative, take the tip to write a letter or an email
confirming your acceptance of the offer. Your letter can be concise, but should include the
following:

• Thanks and appreciation for the opportunity

• Written acceptance of the job offer
• The terms and conditions of employment (salary, benefits, job title, etc.)
• Starting date of employment

Advice on Writing a Job Offer Acceptance Letter

Format your letter correctly. The letter can be sent by email or mail. If you're sending a hard
copy through the mail, format the letter as you would any business letter. Include your contact
information and phone number, even though it’s on file with the employer.

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Keep it brief. While you want to include all the most important information, this doesn’t mean
your letter should be long and drawn out.
Note: The employer is busy, so a concise letter that includes all the necessary information is
best.

Express your gratitude. Demonstrate how thankful you are for the new job opportunity. You
might want to briefly explain why you’re particularly excited to work for the company. For
example, you may want to share your desire to contribute to their sales team, or your passion for
their mission. Again, keep this polite but brief.
Proofread and edit. You don’t want to create any last-minute reasons for the employer to take
back the job offer, such as a sloppy or unprofessional letter.
Note: Watch out for spelling and grammar errors.
Go over the letter a couple of times to make sure you catch all the typographical errors and
grammar mistakes. While you’re at it, it’s a good idea to double-check the spelling of the name
of the person who offered you the job.

Example of a Letter Accepting a Job Offer (Text Version)

August 17, 2020

Dear Mr. Hynes:

As we discussed on the phone, I am very pleased to accept the position of Advertising Assistant
with Smithfield Granite and Stonework. Thank you again for the opportunity. I am eager to make
a positive contribution to the company and to work with everyone on the Smithfield team.

As we discussed, my starting salary will be $48,000, and health and life insurance benefits will be
provided after 30 days of employment.

I look forward to starting employment on August 31, 2020. If there is any additional information
or paperwork you need prior to then, please let me know.
Again, thank you very much.

Sincerely,

Jason Burnett

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❖ Resigning from a Nursing Position

Steps To Quitting Your Nursing Job

Resigning from a job is a natural consequence of having a long, successful working career.
However, it is not always easy and can feel very awkward. It’s important to take comfort in the
fact that going through a resignation has a massive impact on personal and professional growth.

Here is our best strategy for quitting your nursing job with grace:

1) Deciding to Quit
There may come a time in your nursing career that you choose to leave a job. There are two phases
that comprise resignation: the decision to quit and the action of doing it.

The decision in itself should take a generous amount of time and careful deliberation. Leaving a
job can seriously impact you in many aspects - professionally, emotionally, financially – and it’s
important to consider the consequences.

To start, evaluate your reasons for wanting to quit. It may stem from frustrations or dissatisfaction
within your work environment. If that’s the case, you may ask yourself if you have given
management a fair chance to make positive changes with honest feedback and suggestions. Don’t
make a hasty decision after one bad shift.

Perhaps your decision to resign derives from external factors in your life like family dynamics, the
need to relocate, or financial burden. Others choose to resign from the internal motivation for
change, such as career growth, studying for an advanced degree, or accepting a new professional
opportunity.

Whatever the reason, be sure to thoroughly consider the advantages and disadvantages of
resigning.

2) Giving Notice
With all things considered, if quitting your job is still the best option, then be prepared to take care
with the process that follows.

Be calculated in your next steps. Before you actually resign, be sure to tie up all loose ends for
your next opportunity. Finalize a start date for your next job, negotiate pay and benefits, confirm

44
a schedule, and get everything documented in writing. If there will be a gap between jobs, budget
your savings accordingly and set specific goals for yourself.

Consider the notice you will need to give your current employer. Out of respect for your manager
and coworkers, always try to give as much notice as possible. Most legal minimums are 2 weeks,
but some hospitals may specify more notice time.

Your employer will need time to find a replacement for you, and in the meantime, it’s possible
your unit will operate below ideal staffing. This could result in heavier workload or changes in
scheduling for other nurses whom you worked alongside. To find a replacement, your manager
will need time for the hiring and interview process, as well as time to train the new employee.

If you do not give adequate notice, you will not be able to use your employer as a reference in the
future. Even worse, leaving without notice could put other nurses or patients in jeopardy.

The best approach is to give ample notice (ideally 4 weeks). This will help you to keep a positive
rapport with your employer and show respect for your coworkers.

3) How to Tell Your Manager

When you have chosen a date to tell your manager about your decision to resign, you should
schedule a time to meet face-to-face. It is important to set up a meeting beforehand, so you and
your manager have a dedicated time and space for uninterrupted conversation. It is okay to send
an email or write a letter, but there should always be face-to-face follow-up.

Plan what you will say during the meeting ahead of time. You should be clear, concise, and honest
about your decision to resign. Be truthful about your reasons for leaving, never lie to your
employer. Let them know if it was a difficult decision, and express your sincere gratitude for your
most positive experiences.

If you are leaving for reasons of dissatisfaction, be professional and constructive when expressing
criticism. It’s possible to lose your train of thought or become clouded from emotion during that
meeting, so it is okay to jot down a few key points on a notebook to use as a reference if needed.

The most important thing is to not burn any bridges. Always show respect and professionalism
when you leave a place of employment. Express heartfelt and honest appreciation for experiences

45
you cherish and relationships which helped you grow. Circumstances in life change and better
opportunities arise – most managers will understand and be supportive!

4) Submitting Formal Resignation

After your conversation with your manager, you will also need to write a formal letter of
resignation for human resources. The letter or email should be succinct and accurate.

Include your contact information somewhere in the letter. Sign all copies by hand and keep at least
one copy for your own reference. Don’t include reasons for leaving or any elaboration in this letter
– those are points of discussion for your in-person meeting. The letter for HR is simply a legal
documentation of notice for your place of employment.

5) Leaving Gracefully
It is essential to fulfill your commitment as an employee during your last weeks at work. You have
a responsibility to your coworkers and patients to take pride and care in your work while you are
still present. Do not call in on your last day and leave your team without support. Show you care,
be professional, and focus your energy on the tasks at hand.

Exit interviews are commonly conducted by HR as an opportunity for finalizing pay/benefits,

returning identification badges, and collecting honest feedback as a former employee. Although
the comments are processed anonymously, only share honest and constructive criticism which can
be used for positive changes – nothing malicious or petty.

You may choose to collect manager and colleague information for references in the future. It will
always help your career to maintain professional connections after you leave. Thank the people
who gave you support, reflect on the experiences which helped you grow, and savor the last
moments in your role.

5. Create a ‘Thank you’ note.

Tie in all the positive skills, experiences, and relationships that you gained from this position.

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Tips for Writing a Resignation Letter

When you are quitting your job, it's proper protocol to provide your employer with a formal
resignation letter for your employee file. A letter is a way to officially announce your
resignation, even if you have already discussed your resignation with your boss or Human
Resources. It also confirms your end date of employment.
Note:You should send this letter to your manager, as well as Human Resources, so that they
have the letter on file. Writing a letter is also a courtesy that can help you maintain a positive
relationship with your employer, which is essential if you hope to use them as a reference and
keep them as a networking contact.

Here's information on what to include in your resignation letter or email and tips for writing a
professional resignation:
1. Give appropriate notice. It's best to give your boss two weeks' notice if you are resigning. If
possible, write the letter at least two weeks before resigning from your job.2 The most important
information to include in a resignation letter is the date you plan to leave the company. This
helps ease the transition for the employer, as well as for you. State this date very early in the
letter.
Note: If you're unable to provide two weeks' notice, you can write a resignation letter
giving short notice or even no notice.

2. Say thank you. You should also let the employer know you appreciate your time with the
company. If you were not particularly happy at the company, or if your relationship with your
supervisor or colleagues was contentious, you can keep this expression of thanks brief. It's
enough to simply say, "I've enjoyed my time at ABC company." or "My two years at ABC
company have been a pleasure."
3. Offer to help. If possible, offer the employer assistance as they look for a replacement. This
help could come in the form of recruiting or training a new employee. You can also offer to
prepare transitional documents or share your personal email for questions after you've left the
company. It's up to you how generous you want to be.
4.Don't vent or complain. A resignation letter is not the time to share frustrations about co-
workers, managers, or the company. Keep in mind that you may someday need a reference from
people who will see this letter, so it is best to be polite.
5. Keep your letter short. A resignation letter should be simple, brief, focused, and to the point.
There is no need to elaborate on your reason for leaving—keep the letter professional rather than
delving into the personal.
6. Use business letter format. Make sure to follow business letter format in your letter. Include
a header with the employer’s name and address, the date, and your name and address.

47
Proofread and double-check before you send. You should also thoroughly proofread the letter
before sending it. Again, you may need to ask for a recommendation from your employer, and
you want all your work to be polished.

Sample :

July 15, 2022

Dear Mr. Hitchcock:

I would like to inform you that I am resigning from my position as Account

Executive for the Smith Agency, effective July 29.

Thank you very much for the opportunities for professional and personal
development that you have provided me during the last five years. I have enjoyed
working for the agency and appreciate the support provided me during my tenure
with the company.

If I can be of any help during this transition, please let me know.

Sincerely,

Caroline Maxwell

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 ❖ Exit Interview

Exit Interview- This is a kind of interview that is done to an employee before they resign or
leave a company. An exit interview allows you to offer suggestions and feedback to your
employer on areas they need to improve.

➢ Purpose of an exit interview

1. Identify areas for improvement

One key purpose of an exit interview is to get a first-hand account of any problem areas within the
company. Employers want to know why you’re leaving. Ideally, you’ll provide some insight that
could help improve the work environment and retain future employees.

2. Review outgoing procedures

Companies also conduct exit interviews to review any ongoing employee obligations. For instance,
if you signed a non-compete clause, you might be reminded that you can’t work for a competing
company based on the terms of your agreements. You might review additional obligations like
intellectual property agreements, as well.

3. Encourage the employee to stay

In some cases, a company might use the exit interview to offer you a new position or new
responsibilities under different circumstances. This doesn’t happen often, but it is a possibility. As
an employee, you should consider this before your exit interview. Are you willing to stay? If so,
under what circumstances?

❖ How to prepare for exit interviews

1. Practice your answers

It can be tempting to breeze your way through an exit interview. Since you are already on your
way out, what is there to lose, right? However, employers will appreciate your feedback, so
communicate professionally.

A great way to prepare yourself for exit interview questions is to compose yourself and practice
your answers before going in. You can try venting out to a friend or family member first to free
yourself from your frustrations. They can help you to phrase your answers and determine your
tone.

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 2. Be honest and specific
When answering exit interview questions, giving constructive feedback is crucial. Your honest
opinion holds credibility and will likely impact the organization positively. Provide specific
examples of how the company can improve. As you relay your thoughts, remember to be as kind
as you can be.

3. Be aware of your body language

As with all interviews, you have to note how you conduct yourself in exit interviews. Your body
language can help you emphasize your talking points and showcase your confidence. Answering
exit interview questions with self-awareness can help you avoid making common body
language mistakes that send the wrong message.

Build a good relationship before leaving to have a solid network for your career. Take the cues of
your interviewer and try to mirror their movement. This way, you can have an environment of
trust and easily communicate your sentiments.

4. Prepare a list of answers

You want to transition smoothly to your next career, so you need to mentally prepare yourself for
the conversation. Make a list of your possible answers to guide you in the process.

When asked for feedback, try to sandwich negative thoughts between positive ones. This way,
you can share your balanced opinions and offer solutions.

➢ Most Common Exit Interview Questions

1. What motivated you to search for another job opportunity?
Sample Answer: “I've enjoyed working here over the past three years. I have learned plenty of
valuable skills since starting with this company, but I feel it's time for me to pursue a new role.
This position has been instrumental in helping me hone my scheduling and computer skills, but I
don't see any more room for career growth here. I want to continue strengthening my abilities
and expanding my experience by going in a new direction.”
2. What do you think of our company?
The exit interview question gives you a chance to elaborate on how you see the organization from
your unique point of view as an employee. It is important to remain objective, realistic, and fair
when giving your feedback. Remain positive when responding, and share with your employer
constructive criticism they can use to improve.
Example: “I appreciate how the management team has guided me in my role. However, I believe
there's still room for improvement in providing career development opportunities. Sometimes, the
company's management underestimated my capabilities to take on more responsibility, and I've
been feeling stagnant. Ultimately, I think the current management team needs to focus on
empowering new employees. I think this would encourage new talent to offer new and more
innovative ideas for adding value to the company.”

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3. Describe a time you took pride in your work.
This question gives you time to provide a positive memory of your time with the company. No
matter your reason for exiting your job, you can always draw an example of a time you worked
hard and took pride in the company or the role.
Example: “There were many times I was proud of my work here. One instance was when working
on a project that took longer than we expected. However, my dedication was crucial in
contributing to the completion of the project, ultimately impressing the client. I took pride in being
a member of a strong team committed to serving the client's needs.”
4. Do you feel this company supported your ideas and career?
Employers ask this exit interview question to determine whether their employees' expectations
were met. This gives you the opportunity to voice your personal opinions about how well your
employer lived up to your expectations.
In your response, discuss how the company helped you advance your career and whether you felt
supported. Recall a time the company provided training to help you develop skills or let you take
on larger projects or more responsibilities. If you think the company could offer more opportunities
to existing and future employees, now is the time to provide suggestions.
Example: “I'm thankful for the opportunities you offered in supporting my career and furthering
my experience and knowledge. I feel I've built a professional foundation here that I can use for
other roles in the industry. I've found another position I believe I can continue to learn from and
grow in, which is why I've chosen to leave. I felt supported by the management team and
appreciated the independence and extra responsibilities you trusted me with."
5. Would you recommend our company to others seeking employment?
Be straightforward and honest while answering this exit interview question. Explain why you
would or wouldn't consider recommending another job seeker to the company. Use your answer
to offer suggestions on how to make the role or workplace more attractive to potential employees.
Example: "It would depend on the candidate's career goals and the position they were interested
in at the company. I would recommend this organization to entry-level candidates looking to build
a solid foundation in marketing because there's so much support from the team. I also believe the
senior staff are experienced and did an outstanding job of providing leadership and guidance to
their employees. However, I feel that the company would be more suitable to prospective
employees if you had a more competitive salary or attractive benefits package."

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REFERENCES:

A. Beginning a Job Search

https://www.cnbc.com/2021/08/05/how-do-you-land-your-first-job-out-of-college.html

https://www.thebalancecareers.com/how-to-find-your-first-job-2063898

https://www.thebalancecareers.com/how-to-find-your-first-job-2063898

https://www.thebalancecareers.com/what-not-to-do-when-you-re-applying-for-jobs-
2062149

https://www.indeed.com/career-advice/finding-a-job/types-of-nurses

https://nurse.org/articles/nursing-job-search-guide/

B. Source of Job Leads / Tracking Job Leads

https://www.bu.edu/careers/networking-interviews/networking-talk-to-anyone-and-
everyone/
https://www.livecareer.com/resources/jobs/search/developing-job-leads

https://www.forbes.com/sites/carolinecenizalevine/2016/06/18/10-places-to-look-for-job-
leads-other-than-job-postings/?sh=36f1150f14eb
https://www.bu.edu/careers/networking-interviews/networking-talk-to-anyone-and-
everyone/
https://www.cnbc.com/2021/08/05/how-do-you-land-your-first-job-out-of-college.html

https://www.bu.edu/careers/networking-interviews/networking-talk-to-anyone-and-
everyone/
https://www.careeronestop.org/WorkerReEmployment/JobSearch/OnlineJobSearches/job
-search-tracking.aspx

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 C. Developing a Résumé

https://www.careeronestop.org/WorkerReEmployment/JobSearch/OnlineJobSearches/job
-search-tracking.aspx

https://nursejournal.org/resources/nursing-résumé-guide/

Making an Application Letter

https://www.indeed.com/career-advice/finding-a-job/how-to-write-an-application-
letter?mna=&aceid=&gclid=CjwKCAjwwL6aBhBlEiwADycBIN7vA8EyYCh-
FJ3HNSXkxc40hg6mgJXSkABhakVhBjA4jdhXjOkQxoCiYgQAvD_BwE&gclsrc=aw.d
s

Alred, Gerald J. et al (2015) .The Handbook of Technical Writing. 11th Edition.

D. Dressing for a successful interview

https://www.livecareer.com/resources/interviews/prep/dress-for-success
https://www.indeed.com/career-advice/interviewing/things-to-avoid-in-a-job-interview
https://www.indeed.com/career-advice/interviewing/what-to-wear-to-a-nursing-interview

E. Answering Interview Questions

https://www.livecareer.com/resources/interviews/prep/dress-for-success
https://www.indeed.com/career-advice/interviewing/things-to-avoid-in-a-job-interview
https://www.indeed.com/career-advice/interviewing/what-to-wear-to-a-nursing-interview
https://www.indeed.com/career-advice/interviewing/interview-for-job-with-no-
experience
https://nurse.org/resources/job-interviews/

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F. Accepting/Declining a Job Offer

• Reasons for Declining an Offer

https://www.thebalancemoney.com/10-reasons-to-turn-down-a-job-offer-4768226

• How to Decline a Job Offer

https://www.thebalancemoney.com/how-to-decline-a-job-offer-
2059772#:~:text=It%20was%20a%20difficult%20decision,the%20opportunity%20and%
20your%20company.

https://www.indeed.com/career-advice/finding-a-job/how-to-decline-a-job-offer-email-
examples

• Accepting a Job Offer

https://www.thebalancemoney.com/job-offer-acceptance-letter-2062550

G. Resigning from a Nursing Position

https://nurse.org/articles/5-steps-to-quitting-your-nursing-job/

https://nursingcecentral.com/leaving-with-grace-how-to-write-an-rn-resignation-letter/

H. How to Make a Resignation Letter

https://www.thebalancemoney.com/sample-resignation-letter-2063053

Alred, Gerald J. et al (2015) .The Handbook of Technical Writing. 11th Edition.

I. Exit Interview

https://www.coursera.org/articles/what-is-exit-interview
https://ca.indeed.com/career-advice/interviewing/exit-interview-questions
https://www.jobstreet.com.my/career-resources/work-life-well-being/exit-interview-
questions/

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