Guidelines for Using

CCMShipments.com
 TABLE OF CONTENTS

How to Register for CCMShipments.com 2

Using the System 3
Adding Shipment Management Module 7
How to Rank and Accept Agreements 8
Uploading Exceptions (for multiple lines) 10
Adding Exceptions (for a single line) 13
Creating a sample file 16
Searching your uploaded shipments 19
Cancelling Shipments 21
Uploading Exceptions if Shipments Delayed at Sea 22
GUIDELINES FOR REGISTERING
for motor carriers and shippers
1. Visit
CCMShipments.com and
select Register from the
top right corner.

2. You can choose to

register for the Booking,
Reservation or the
Shipment Management systems
(you must sign up for the Shipment Management module in order to accept and rank your provider
agreements.)

3. Motor carriers should select motor carrier as their company type and shippers (NVO’s/BCO’s etc. )
will select Chassis Customer as their company type.

2. 3.

You will receive a new registration email after submitting your registration. Your account will
be pending until a CCM Shipments System Administrator can verify your account. You will
receive another email once your account has been activated. Please note, if you signed up for
the Booking or Reservation System modules, in order for these accounts to be activated you
must also sign up for the Shipment Management system (in screen shot above) and have your
Provider agreements and rankings in place via the Shipment Portal for Billing Options.

Questions or Issues? Contact us at customerservice@ccmpool.com

USING THE SYSTEM
You will be sent an email when your registration is confirmed. When you
return to CCMShipments.com, please log in with the information that you
have supplied. When you are logged in, you will view the CCM Shipments
Portal screen. Click the “Booking System” portal to view inventory.

Click to expand the Pool to the left side of the screen, showing the locations
and the inventory available to book in each. When you decide where you
would prefer to book a chassis from, click on the number under the chassis
size to move to the booking screen

Questions or Issues? Contact us at bookinghelp@ccmpool.com

USING THE SYSTEM
The booking screen will auto fill in the pool, location, region, and size that you
clicked on in the previous screen. Fill in the Shipping Line and Quantity, and
click save to make your booking

Attempting to book
more chassis than are
available will result in
an error message.
Lower the booking
quantity and click
save again

Questions or Issues? Contact us at bookinghelp@ccmpool.com

 USING THE SYSTEM

Successfully saving a booking

will trigger the system to email
a confirmation to you, and
inform the facility that a
booking has been created.
You will receive your pick up
number in the email. The
system will also display the
following confirmation
message

Bookings can be edited after they are created. The system will limit each motor carrier
to one booking per line per location per day, and so if additional chassis are needed, you
will need to increase your booking instead of making a second booking. This can be
done even if all chassis on a booking are picked up, as long as there is available chassis
to release.
On the Booking screen, you
can click the magnifying glass
to find a specific booking, and
you can click to edit the
quantity and container ship
line, or cancel the booking if
it will not be used, freeing
those chassis for use by other
motor carriers.

Questions or Issues? Contact us at bookinghelp@ccmpool.com

USING THE SYSTEM
Clicking “Edit” on a booking will bring up the following screen where
you can change the booking, or cancel if it is no longer needed. If
the booking is close to the expiration time, the system may not
allow you to cancel the booking.

Questions or Issues? Contact us at bookinghelp@ccmpool.com

ADDING SHIPMENT MANAGEMENT MODULE
for motor carriers and shippers
1. Visit CCMShipments.com and log in to your
account.

2. Navigate to Administration > My Account and

click on Personal Information

3. From the drop down under Module Status select “Access requested” and click Save.
You will receive an email confirming your selection.

Questions or Issues? Contact us at customerservice@ccmpool.com

HOW TO RANK PROVIDERS
for trucking companies
Step 1: Click Agreements and select
Motor Carrier Agreements > Co-Op Pool Agreements

Step 2: Accept an agreement by clicking on Update agreement and rankings (under

Status the agreement will say Pending Carrier Confirmation).

Questions or Issues? Contact us at customerservice@ccmpool.com

 Step 3: Click Confirm to accept the agreement with that Provider.

Step 4: To change the ranking sequence of the provider agreements, first select the row
containing the provider agreement that you want to increase or decrease. Next use the
up or down arrows to change the ranking. Click the Save Agreement and Rankings button
to confirm the change.

Step 5: Once you click save, you will see your updated agreements & rankings

Questions or Issues? Contact us at customerservice@ccmpool.com

HOW TO UPLOAD EXCEPTIONS
for multiple ocean lines

1. Log onto CCMChipments.com

with your credentials and select
Shipment Portal under the CCM
provider tab

2. Click under Shipment

Management

Shipment Management >

View Direct Shipments

3. Click “Upload
Direct Shipments”.

You will need to

download our default
template file, populate
the mandatory columns
with your information.

Questions or Issues? Contact us at customerservice@ccmpool.com

ccmpool.com
4. User can fill out columns A through H. Only columns A, C and D* are required.
*refers to the Bill of Lading or Booking # issued by the ocean line

Chassis Provider SCAC

DCLI DCLZ

Flexi-Van FLXC
NACPC NAPC

TRAC Intermodal TAXZ

Ocean Carrier SCAC

ACL ACLU

APL APLU
China Shipping CHNJ

CMA - CGM CMDU

Cosco CCLN

Hamburg Sud SUDU

5. Once the template is filled out, save it and upload it using the Hapag-Lloyd HLCU

Choose File button and click upload to complete. Horizon HRZD

Hyundai HDMU
Maersk Line MAEU
MSC MSCU
Norasia CSVV
ONE Line ONEY
OOCL OOCZ
Pasha Hawaii PSHI
PIL PABV
Safmarine SAFM
SeaLand SEAU
SM Line SMLM
Tropical Shipping TLHR
Turkon Line TRKU
United Arab Shipping UASU
Westwood Shipping WWSU
Yang Ming YMLU
Zim ZIMU

Questions or Issues? Contact us at customerservice@ccmpool.com

Checking your uploaded exceptions
1. Once you have uploaded your file (below) you will be brought back to the View
direct shipments screen (right)

2. Click View Direct Shipment files &

select the search function in upper left.
To view your most recent file, set the
Uploaded date & click find.
3. Your shipment file status may say
“To parse” while being processed.
Once it has processed, the status will
change. If you see one of the following Status ACTION REQUIRED
Unknown Format Use a valid file type (.xlsx, .xlsb or .csv) in
statuses to the left, you need to take the same format as the default template
further action.
Error Parsing If using Create a Sample File function to
4. Once file has processed, scroll to upload shipment files, recheck the file just
uploaded matches the template mapped of
the right to view more details on the your sample file (includes header names for
records that were processed. Any each column) and/or ensure file is a valid file
type (.xlsx, .xlsb or .csv)
records under the “Inserted records”
column have been successfully added. If are using default template, ensure default
template format has not been altered.
Those under “error Records’ were
rejected & require further action.
5.Scroll back to the left & click the
red “action” icon to view or
download the errors within the
file that requires correction.

For additional Shipment

Management help, click here

Questions or Issues? Contact us at customerservice@ccmpool.com

HOW TO ADD EXCEPTIONS
for a single ocean line

1. Log onto CCMShipments.com

with your credentials and select
Shipment Portal under the CCM
provider tab

2. Click under Shipment Management

Shipment Management >
View Direct Shipments

3. Click “Actions” on the right and select +Add New

Questions or Issues? Contact us at customerservice@ccmpool.com

ccmpool.com
4. Fill out your shipment information

Tips to filling out your shipment information

Chassis Provider SCAC: DCLZ = DCLI, FLXC = Flexi-Van, NAPC = NACPC, TAXZ = TRAC

Chassis Provider: will automatically populate once you select the SCAC

Reference # (your Booking # or BOL) you can list multiple reference #’s

Pool: by default, this will apply to all pools, or you can apply at the pool level

Ocean Carrier SCAC: If you do not know, fill out ocean carrier field first and their SCAC will auto populate

5. Click save to add your exceptions.

Questions or Issues? Contact us at customerservice@ccmpool.com

Checking your added exceptions
1. Once you have uploaded your file (below) you will be brought back to the View
direct shipments screen (right)

2. Click View Direct Shipment files &

select the search function in upper left.
To view your most recent file, set the
Uploaded date & click find.
3. Your shipment file status may say
“To parse” while being processed.
Once it has processed, the status will
change. If you see one of the following Status ACTION REQUIRED
Unknown Format Use a valid file type (.xlsx, .xlsb or .csv) in
statuses to the left, you need to take the same format as the default template
further action.
Error Parsing If using Create a Sample File function to
4. Once file has processed, scroll to upload shipment files, recheck the file just
uploaded matches the template mapped of
the right to view more details on the your sample file (includes header names for
records that were processed. Any each column) and/or ensure file is a valid file
type (.xlsx, .xlsb or .csv)
records under the “Inserted records”
column have been successfully added. If are using default template, ensure default
template format has not been altered.
Those under “error Records’ were
rejected & require further action.
5.Scroll back to the left & click the
red “action” icon to view or
download the errors within the
file that requires correction.

For additional Shipment

Management help, click here

Questions or Issues? Contact us at customerservice@ccmpool.com

CREATING A SAMPLE FILE
for motor carriers or shippers
1) From the Shipment Management drop down select Shipment Management > Setup Sample File

2) In the upper right hand corner select Actions from the pop out, select Add New.

3) Your company name will be

populated in the Company field.
Then select Choose File and select
your Sample File that is saved on
your computer and click load.

*There are only 3 mandatory fields required to set up your sample file: Ocean Carrier SCAC, Provider
SCAC and Reference Number

4) For every
row in the
shipment
element
column, select
matching
element from
your sample
file in the
Sample File
Column.

5) Click Save.

Questions or Issues? Contact us at customerservice@ccmpool.com

6) Now that your sample file has been set, you can proceed to upload your exceptions. Proceed
to Shipment Management > Shipment Management > View Direct Shipments and select Upload
Direct Shipments in the upper right hand corner.

7) From the Sample File Name drop

down, select your sample file name
that you just created. This will be your
sample file going forward. You will not
need to do a sample file again UNLESS
your column header names change.

Choose your file, click Upload. Refer to

the next page for how to Check your
Uploaded Exceptions.

You will receive an email confirming

your upload.

ADDING A USER DEFINED FIELD

A user defined field (UDF) is any extra information relevant to that particular shipment that a BCO
may want to tie to it. The portal allows BCO's to search by UDFs. The portal also gives the option
for the UDF to be included on invoice back up. (this feature is only applicable to NACPC invoices)

b. c. a.

a. To add user defined field, click on the green box in the far right column.
b. Select the sample file name in column
c. Check off the invoice box to include this field on your backup invoice. This is only applicable
to NACPC invoicing.
d. Click Save

Questions or Issues? Contact us at customerservice@ccmpool.com

Checking your uploaded exceptions
1. Once you have uploaded your file (below) you will be brought back to the View
direct shipments screen (right)

2. Click View Direct Shipment files &

select the search function in upper left.
To view your most recent file, set the
Uploaded date & click find.
3. Your shipment file status may say
“To parse” while being processed.
Once it has processed, the status will
change. If you see one of the following Status ACTION REQUIRED
Unknown Format Use a valid file type (.xlsx, .xlsb or .csv) in
statuses to the left, you need to take the same format as the default template
further action.
Error Parsing If using Create a Sample File function to
4. Once file has processed, scroll to upload shipment files, recheck the file just
uploaded matches the template mapped of
the right to view more details on the your sample file (includes header names for
records that were processed. Any each column) and/or ensure file is a valid file
type (.xlsx, .xlsb or .csv)
records under the “Inserted records”
column have been successfully added. If are using default template, ensure default
template format has not been altered.
Those under “error Records’ were
rejected & require further action.
5.Scroll back to the left & click the
red “action” icon to view or
download the errors within the
file that requires correction.

For additional Shipment

Management help, click here

Questions or Issues? Contact us at customerservice@ccmpool.com

SEARCHING
Your uploaded shipments
Go to Shipment Management > Shipment Management >View direct Shipments

Click on Search in the upper left and “show more filters” to expand the search fields.

Questions or Issues? Contact us at customerservice@ccmpool.com

Below are the different elements you can search by and what they represent:

1. Company: Motor Carrier, BCO/NVO/3PL

2. Effective Date
3. Ocean Carrier: shipping line
4. Location Level
5. Commercial status: Commercial Data or Haulage Flag. CH – Carrier Haulage / MH –
Merchant Haulage
6. Declaration ID: numeric ID # the portal assigned to the shipment
7. Chassis Provider
8. Expiration Date
9. Reference #: bill of lading or booking number
10. Location: pool code, service city name or location name
11. User Defined Field: additional information that was loaded as a user defined field when
the setup sample file option was created\
12. Direct Shipment Type: distinguishes between trucker and BCO/NVO/3PL shipments
13. Add/Upload Date
14. Container #
15. Expected # of Containers

You can download the searched shipment(s) by selecting the excel icon in the upper right

Questions or Issues? Contact us at customerservice@ccmpool.com

CANCELLING SHIPMENTS
In CCMShipments.com

The following walkthrough will show you how to manually cancel shipments that
were either incorrect or mistakenly uploaded to the CCM Shipments portal.

Step 1: Opening CCM Shipments and searching shipments.

Go to CCMShipments.com and open the View Direct Shipments screen.

Search for the exceptions you wish to cancel using any or all of the filters provided.
For the sake of this walkthrough we are going to use the container# filter because it is
the easiest to use when searching exceptions. Multiple containers can be searched,
but shipments can only be cancelled one at a time.

Questions or Issues? Contact us at customerservice@ccmpool.com

UPLOADING EXCEPTIONS
if shipments are delayed at sea
Currently our system defaults to a 120 day duration for your shipment when
uploaded. However with the current delays at sea, if you need to extend your shipment
duration beyond our 120 day default we are asking that you upload a future expiration
date to accommodate the further delay. As a reminder, our system will only look to find
matches of data directly corresponding to the elements of which you have provided in
your upload file. Please follow the below steps which address effective & expiration date
columns when uploading it to www.ccmshipments.com

1. Effective Date (column G) - leave this column blank and the system will assign a seven day
backdate from today’s date

2. Expiration Date (column H ) - enter a future date that will cover the expected delays of
your shipment

Questions or Issues? Contact us at customerservice@ccmpool.com