Chase by Phone

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1-800-935-9935

Welcome to Chase. Para Espanol oprima el asterisco.

Account Entry & Authentication Prompt

Please enter your Debit Card, Account Number


or User ID followed by the pound key.
PRESS PR ES S
Then Press To report your For other Then Press
1 Debit card lost,
stolen or damaged 2 options

Lost/Stolen Other Options


PR ES S To report PR ES S To verify funds on

1 1
your card lost a check or for help
with Chase.com
or Chase Mobile.

PR ES S To report PR ES S For Credit Card,

2 2
your card Loan or Line
stolen Access using Access using information
Debit card & PIN or Account Number and payments.

PR ES S
User ID & Password & Password
To report PR ES S To open

3 3
your card a new Chase
damaged account

PR ES S To return Autoplay: Autoplay: PR ES S

4
For the Branch

4
to the main
menu Hear Multiple Hear Balance on the and ATM locator
or the Employee
Account Balances Account Entered Directory

PR ES S To return to the

5
previous menu
to access your
checking, savings,
CD or IRA accounts

PR ES S To speak with

0
a Customer
Service Specialist

To access the MAIN MENU any time, press (*)


PRESS For recent PR ES S For balance

1 2
transactions information PR ES S To make a

1
or to search for payment on your
a transaction Chase credit
card, loan or line.

3, 4, 5 & 6 options PRESS To transfer PR ES S To switch

3 4
will only be funds accounts PR ES S To stop a

2
presented when payment
applicable on a check*

PRESS To report a PR ES S For more options

5 6
card lost, stolen, such as to make PR ES S To re-order

3
or damaged a payment or checks
re-order checks

PRESS To repeat PR ES S To speak to PR ES S To activate a

7 0 4
a Customer Debit Card*
Service
Specialist

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