Mind The Gap

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Mind the gap: Millennials vs generation X and baby boomers

Author

Ricardo Nugent

Topic

Intercultural Management

Published

March 8, 2019

Read

7 minutes

Millennials, together with generation X, are quickly becoming the largest working demographic
globally, nearly on par with baby boomers, and in many parts of the world, already outnumbering
them. Gaps in communication and suboptimal working relationships can be avoided by bridging the
generations proactively.

Executive Summary:

 Leverage Age Diversity – A generational shift in the global workforce brings challenges that
can be turned into opportunities with proactive measures.

 Embrace New Modes of Work – Millennials demand more flexibility and engagement from
than previous generations, which can benefit productivity when properly managed.

 Champion the Mission – Younger generations in the workforce need to live and breathe a
sense of purpose, which if clearly articulated and regularly reinforced, can boost morale and
retention generally throughout an organization.

 Promote a Healthy Work-Life Balance – Younger generations in the workforce seek short-
term rewards and a healthy work-life balance over long-term stability.

 Encourage Reverse Mentorship – Pairing younger mentors with older mentees provides an
opportunity for knowledge sharing and an organic bridge, improving morale, productivity
and retention.

 Provide Career Development Pathways – Developing internal and external pipelines of


managers satisfies the need for millennial employees to feel challenged and heard, while
taking on more responsibility and preparing for advancement within an organization.

Naturally, there’s a rift between generations born between 1981 and 1996, in the case of millennials,
between 1965 and 1980, in the case of generation X and between 1946 and 1964 in the case of baby
boomers.
Together, these three generations make up the bulk of today’s workforce, with millennials
representing close to a quarter of the global population, according to “Millennial Moment”, a series
published by the Financial Times. Millennials are quickly outnumbering previous generations,
however, and will account for over 35% of the global workforce by 2020, the FT reports.

By recognizing the fact that millennials have come of age in a different technological era, with a
different outlook on life and work than previous generations, organizations can take concrete steps
to foster intergenerational relationships within their ranks and align younger employees with the
organization’s values and strategic objectives.

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