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Amazon Resume

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Uploaded by

Palak Chawla
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68 views

Amazon Resume

….

Uploaded by

Palak Chawla
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Sarthak Oberoi

55/4 First Floor Ashok Nagar , Landmark – Govt Girls Senior Secondary School , New Delhi- 110018

Mobile #: 8920370807 E-mail: Sarthakoberoi98@gmail.com

Objectives: I visualize myself as an effective and versatile professional. I believe that my core competencies
will enable me to add value to the organization. My ability to handle difficult situation coupled with
adaptability is what makes me an excellent team player and even better leader. I believe that learning and
developing is continuous process essential to be among top ranking service professional of the present day’s
highly competitive corporate world.

EXPERIENCE

Amazon India Development Working as a Customer Service Associate from September 2022 to Present

Role and Responsibilities-


.Handling Customer Queries related to order, refund, returns of automobile parts
.Followed up ensuring relevant actions were taken on clients complaints.
.Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to
increase customer satisfaction.
.Assisting customers with grievances
.To meet agreed objectives enabling the corporate objectives to be achieved.
.Make independent decisions to resolve customer issues with strong problem solving and analytical skills.
.Educate current and potential customers with product and service information.
.Identify and escalate priority issues to the Team Leader and Ops Team.

CERTIFICATES

Helping and teaching around 40-50 people in a batch to overcome problem of stammering Managing and organizing
the Online course of Tisa

Was awarded as Top performer for Quarter 2 in 2023 for delivering exceptional performance

Educational Qualifications

Graduation GGSIPU University ,New Delhi:



Senior Secondary Education, CBSE, Mira Model School:
Personal Skills

o Decision Making
o Good Learner
o Flexibility
o Team worker
o Ms Office

PERSONAL DETAILS

Date of Birth : 2nd January 1998


Marital Status : Unmarried
Language known : Hindi & English
Mobile No: 91-8920370807

Place: ……………… (Signature)


Date: …………….. Sarthak Oberoi

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