Fine Dining Dialogue

FINE DINING DIALOGUE
WELCOME AND GREETING THE GUEST

➢ Good morning, Sir, Welcome to Danawan Pavilion Restaurant, do you have any
reservations? if none, may I suggest a table for you? This way, please.
SEATING THE GUEST
➢ Will this table be alright for you Sir?
➢ Have a seat.
➢ Is the seat comfortable for you Sir?
➢ Excuse me, Sir, the waiter will be here in a short while. If you need any assistance,
just call me.
LAY DOWN TABLE NAPKIN
➢ Excuse me, Sir, may I unfold the napkin on your lap? Excuse me, Sir.
SERVING WATER
➢ A blessed morning Sir, my name is Joan and I will be your food attendant for today.
➢ Here is your water.
SERVING BREAD
➢ Excuse me, Sir. Would you like to try our compliments of the house which is French
bread?
➢ How would you like our French bread, Sir?
➢ Thank you.
ORDER TAKING APERITIF
➢ Excuse me Sir Would you like to try our Aperitif we have:
Dry Martini
Gibson Martini
Cosmopolitan
➢ Yes, Sir, you go for the Gibson Martini.
SERVING APERITIF (Round tray and Martini glass)

➢ Excuse me Sir here’s your order Aperitif, Gibson Martini
PRESENTING THE MENU
➢ Excuse me Sir here’s the Menu Book for your selections and I’ll be back to get your
order.
TAKING FOOD ORDERS
➢ Excuse me Sir would you like to place your order now? But before I suggest some items,
May I ask you. Do you have any food restriction or allergies? If none May I suggest some
food items
➢ For your Appetizer we do have Salsa morja, Beef Fried tofu and Onion ring. Yes, Sir,
you go for the Onion ring.
➢ For your Soup Sir, we do have Creamy Onion soup, Pumpkin Soup and Creamy
mushroom soup. Yes, Sir, you go for Pumpkin Soup.
➢ For your Salad Sir we have BLT salad, Caesar Salad and Carrot orange Salad. Yes,
Sir, you go for Caesar Salad.
➢ For your Main Course Sir Would you go for Poultry or Seafood? Yes, Sir, you go for
Poultry.
➢ For your white meat Sir, we do have Grilled Teriyaki Chicken, Lemon Chicken and
Creamy Garlic Chicken.
➢ For your Red meat, we do have Shredded Pork Tenderloin, Grilled Pork Tenderloin
and Beef Steak.
➢ Yes, Sir you for Shredded Pork Tenderloin.
➢ For your wine Sir, we have Novellino wine, Carlo Rosy and Donia Elena.
➢ Yes, Sir, you go for Novellino Red wine.
➢ How about your dessert Sir? We have Red Velvet, Chocolate Moose and panna cotta.
➢ Yes, Sir you want Panna Cotta.
REPEAT ORDERS
➢ May I repeat your orders, Sir?
➢ Your orders are (repeat orders from appetizer up to dessert).
➢ Did I get Your Order right Sir? May I get the Menu book? Thank you.
BUST OUT APERITIF (round tray)
➢ Excuse me, Sir, are you done with your aperitif, may I take it now? Thank you.
RECTIFY
➢ Excuse me, Sir, May I arrange your table according to your order? (Rectify flatware,
Utensils and beverages)
SERVING APPETIZER / BUST OUT
➢ Excuse me, Sir, here’s your Appetizer Salsa Morja. /Excuse me, Sir, May I clear your
Appetizer plate?
SERVING SOUP/BUST OUT
➢ Excuse me, Sir, here’s your soup bowl with under liner.
➢ Excuse me, Sir, here’s your soup, Creamy Onion Soup. /Excuse me, Sir, May I clear your
Soup bowl?
REFILL WATER
➢ Excuse me, Sir, May I refill your water? Thank you
SERVING SALAD/BUST OUT
➢ Excuse me, Sir, here’s your salad, Caesar Salad. / Excuse me, Sir, May I clear your
salad plate?
SIDE PLATE (Under liner)
➢ Excuse me, Sir, here’s your side plate.
PRESENTING AND SERVING WINE
➢ Excuse me, Sir, May I present to you this wine Novellino Red wine vintage in 1980 with
30 percent alcohol content.
➢ May I have the privilege to open this wine for you Sir?
➢ May I pour this wine into your glass, Sir?
➢ Would you like me to pour another wine into your glass?
SERVING WHITE MEAT OR RED MEAT/ BUST OUT
➢ Excuse me, Sir, here’s your main course, Shredded Pork Tenderloin.
➢ Excuse me, Sir, are you done with your main course, May I clear it now? Thank you.
CLEAR THE TABLE
➢ (Remove Show plate, Dinner plate, Dinner knife, Dinner Fork, salt and pepper shaker,
Bread plate and Butter spreader).
BUST OUT WINE (round tray)
➢ Excuse me, Sir, are You done with your wine, may I take it now? (red wine glass, side
plate and wine).
CRUMBLING
➢ Excuse me Sir May I clear your table?
SERVING DESSERT
➢ Excuse me, Sir, here’s your dessert Panna Cotta.
ORDER TAKING HOT BEVERAGE
➢ Excuse Sir, would you like to try our best-selling, Espresso? But for your Selections, we
have Cappuccino, Mocha and Black Coffee.
➢ Yes, Sir, you go for Cappuccino.
➢ Did I get your order right Sir?
SERVING HOT BEVERAGE COFFEE
➢ Excuse me, Sir, here’s your order Cappuccino.
PRESENTING AND SETTING THE BILL
➢ Excuse me, Sir, May I present the bill? Here’s your bill amounting to 1500 pesos only
➢ Yes, Sir, I Receive 2000 pesos and I’ll be back for your change.
➢ Excuse me, Sir, here’s your change and receipt.
➢ Excuse me, Sir, May I remove the table napkin on your lap? (ASSIST THE GUEST).
Excuse me, Sir.
BIDDING GOODBYE AND THANKING THE GUEST
➢ This way, please.
➢ Thank you for dining with us we look forward to your next visit.
➢ Thank you for dining with us, do visit us again.

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FINE DINING DIALOGUE

WELCOME AND GREETING THE GUEST

SERVING APERITIF (Round tray and Martini glass)

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