SRED Sun toinoye pd Pereute br

Ap>cL
hPhc Nohiat ower heentm Linte!
BRPL RR fononn Limke

W2)cL Wort Z0re

NESCo -’ Nothem Elemuty S
 F19D01LO1(20240111)- History of Power-[Md Mohiul Alam, SE TnDI

HISTORYOF
FLECRICITY ATA GLANCE:

15 Electricityswitched| on in Ahsan
7leemor l9o
1901: Manjil by a Generator (07/12/1901)
oeGeneration started tor
1930: public byPrivate Companies
EPWAPDA(East Pakistan Water and Power Development Authority) formed
1959:
RPDB (Bangladesh Power Development Board) formed in place of
1972: Power
wing of EPWAPDA

BPDB produces electricity and distributes it to customers in whole Bangladesh

REB (Rural Electritication Board) formed for power distribution in Rural

1977: areas
inBangladesh
1991: DESA (Dhaka Electric Supply Authority) formed for greater Dhaka district only
for power distribution

DESA distributes electricity in greater Dhaka district. t buys electricity from PDB.
pDB distributes electricity to rest of the country
1996: DESCO (Dhaka Electric Supply Company Ltd) formed,
in 1998 it took Mirpur Area,
in 2003 it took Gulshan, Bananai, Baridhara, Uttara,
in 2007 it took Tongi

DESA:Agovernment organization,conducted by Govt Rules andRegulations

DESCO: Agovernment Company, conducted by Company Rule

2008: DESA's operation captured by DPDC. So, DPDC and DESCO are two similar
Govt owned companies to distribute electricity in Present Dhaka district and
part of Narayangonjdistrict.

DPDC starts operation at 00:00 hours of 1st July 2008

Presently, 18 organizations in Power Division:

General (5) Generation (7) Transmission (1) Distribution (6)

EPRC/ Power Cel/ PDB/ APSCL/ RPCL/ PGCB PDB/ REB/ DESCO/
BPMI/ CEI/ SREDA EGCB/NWPGCL/ WZPDCo/ DPDC/
CPGCBL/ BRPL NESCO

1 | | : e Keview. 19r: oun dation Traning CO urse

EYRC Bunglodk on Penen Reneorh Concil

BPM1 Bamglbdenk fower Mangerent ntitte
(E]’ Chief Elet Iha jector
 DPDC takes approximately 10% of total power generatedinthecountry

Govt of Bangladesh

Ministry of Power, Energy and Mineral Resources

Power Division

DPDC Board
(12 members)

Chairman (an Addl Secretary)

10Various Members
12th Member (MD of DPDC)

DPDC Management

Managing Director

ED (Admin &HR), ED (Engg),

ED (Operation), ED (Finance),
ED (ICT &Procurement)

Total 3500 employees (appr)

2|Course Re vicw- 19th Oundl ation rainng C o .

F19D01L02 (20240111)
RighttoInformation Act--[Golam Rabbani, JS, BPMI]

ftat

1 5th Foundation Training Course

 (Rayhan Mollah, M(HR)
F19D02LO3 (20240114)- Electricity Act 2018-

aye gf (Pilferage /
Fraudulent) :

(Type of Pilferage/
Fraudulent) :

(00-90):

(Is0- O8):

Public Demand Recovery Act (PDR Act), 1913

4|Course Revicw- 19th Foundation ?raini! Co:ran

F19D02L04(20240114)
Unitieds
Service Rule-[Moniruzzaman, DGM (HR)I

CHAPTER-!

1.0Preliminary
Application
Tile and
11Short be calledthe Dhaka Power Distribution Company Limited (Employees)
rules shall
These RUles,2017
Service
context-
1.2Definitions:Inthis rules, unless there is anything repugnant in the subject or i.e.,the
Authority" means the authority empowered to make appointments
"Appointing
(a) of Directors' in relation to 'Managing Director, Executive Directors and Company
Board andthe'Managing Director' in relation to all other employees.
Secretary'

CHAPTER-I!
20 Posts
Posts
21Creation of
of Posts
22Categories and Classification

CHAPTER-ll
30Recruitment and Promotion Policies &Guidelines
Guidelines
3.1 Recruitment Policies and
3.1.1Recruitment Policies
3.1.2 Objectives of the policy
3.1.3 Scope of the policy
3.1.4 Strategies of the policy
3.2 Guidelines
3.2.1 Invitation of Applications
3.2.2 Screening

CHAPTER-V
5.0 Leave
5.1Types of leave
(a) Earned Leave () Leave not due
(b) Casual Leave (g) Ex-Bangladesh Leave
(c) Maternity Leave (h) Quarantine Leave
(d) Extra-Ordinary Leave (i) Medical Leave
(e) Accident Leave

5.2 Leave Procedure

CHAPTER -VI
6.0 Hoiorarium,Bonus and Allowances
5|
 6.1 Honorarium
6.2 Bonus
6.3Shift Duty
Allowancefor combination ofappointment
6.4 Charge allowance
6.5 Travelling Allowance
6.6 Medical Benefit/
Allowance
6.7 Fringe Benefits

CHAPTER-IX
9.0 Retirement, Termination and Resignation etc.
60th
9.1 Retirement-Normal retirement is mandatory upon the employee's
birthday except Executive Director and above. The Executive Director andIManagin,
the
Orector shall retire from service on bic/bar attainment of 62 years of age but
authority may extend their service up tothe age of 65yearS.
.2 Resignation-Unless otherwise provided in theterms of employment or ot any
ord executed by an employee, a contractual employee may resign trom the
service after giving 2(Two) months' notice in writingor refunding twomonths pay
9.3 Termination- Termination is used when removal of an employee by other
means is not appropriate. When terminating a contractual employee, the employer
must give the following benefits: 120days' notice or 4 (four) months' pay in lieu of
notice (basicpay only) in case of contractual employee.

9.4 Discharge-An employee may be discharged if he/she is so mentally or

physicaly incapacitated that he/she isn't able to continue the work with 04 (four)
months' notice or pay in lieu (Basic amount only):

6|CGse Reyiew- 19 th iou ndation in:..

F19D03L05(20240115)- Basic Info of DPDC-[Md Mohiul Alam, SE TnD]

b8 fo

9.09%

7 ! : , i . yie w 9h Fouauatio | Tra i n ing Coure

 Total
No.

Grade Post Name

1
Managing Director
1
2 Executive Director (Admin and HR) 1
2 Executive Director (Operation) 5
1
2 Executive Director (Engineering) 1
2 Executive Director (Finance)
2 Executive Director (ICT and Procurement)

3 Chief Engineer 2
3 General Manager (Fin) 13
3 General Manager (HR) 1
3 General Manager (|CTIT)
Company Secretary
19
Total (Grade 1-3)

Total No. of Grades: 16

Officer: Grade 1-8
Staff: Grade 9-16
Entry Level for Officers: Grade 7, Grade 8

Grade 1-2: Recruitment by Open Circular

Grade 3-6: Filled up by Promotion Promotion= 2:1)
Grade 7: Filled up either byPromotion or by Fresh Entry (Ratio of Entry:
 F19D03LO6(20240115)
Companies Act1994--[Asaduzzaman, Company Secretaryl
hatisCompany? with perpetual
Companyis an artificial "person
created by lavw, having separate entity,
D"'A commonseal
CUccessionand
-[Prof.Honey)
contemplation
onlyin
Corporationis an artificial being, invisible, intangible, existing
D'A
law is calledcompany"
of the
--justice Marshal
money's worth
who contribute money or
company is an association of many persons the profit and
O"A stock and
ar employed in Some trade or business and who share
common
to a
fromthere".
lossarising
--[JusticeLindley)

Scope
Companies Act 1994 and It's
1994
Ihe Companies Act
>It has 11 segments/parts
>404 sections
>12 schedules

otures of1.: Company

Incorporated Association
2. Artificial legalPerson
3. Separate Legal Entity
4. Limited Liability
5. Transferability of Shares
6. Perpetual Succession.
7. Common Seal.
8. Separate property
9. Delegated management

Vypes of Companies:
DOnthe basis of mode of incorporation:
1.Chartered Companies
2. Statutory Companies
3. Registered or incorporated Companies
URegistered or incorporated companies are three types:
1. Companies limited by shares
2. Companies limited by guarantee
3. Unlimited Companies
 Control:
On1.the basis of
On the basis of numberof members: Holding Company
1. Private Company 2. Subsidiary Company
2. Public Company
Natinnality
On the basis of ownership: the basis of
O On1. BangladeshiCompany
1. Government Company 2. Foreign Company
2. Non-Government Company

Pifferencebetween Private and PubicCompany

Private Company
Subjects Public Company 2 persons
Minimum members 7 persons 50members
Maximum members No restrictions
Number of Directors Must have at least 3 directors Must have at least 2 directon

Registration
Name Clearance (BDT 200)
prescribed format
Preparation of Memorandum and Article of Association in a
(one main copy and two additional copy)
V Preparation of other documents (Form I, VI, IX, X, XIl, XIV, XI)
Payment of required fees (Stamp fee, Registration fee)

Memorandum of Association (MOA)

"Section 2(1)(n) of the Companies Act, 1994 defines Memorandum as:
memorandum" means the memorandum of association of a company as originally
framed or as altered in pursuance of the provisions of this Act"

Articles of Association (Section 17)

Section 2(1)(a) of the Companies Act, 1994 defines A0A as: "articles" means the
articles of association of a company including, so far as they apply to the company,
the regulations contained in Schedule Ito this Act

Board of Directors
O Aboard of directors is abody of elected or appointed members who jointly
direct and oversee the activities of acompany or organization

ubliccompany into aprivate company

1. By Conversion (section 232)
2. By Special resolution
3. By Confirmation by the court

10 Co ursc Ppyicw- !9th oundUO ilal.

F19D05LO7(20240122)- IS0, QMS- (Suvashish Majumdar, DGM (Fin)l
-International Organization for Standardization
XS0
23-Feb-1947
Est: Geneva, Switzerland
HQ:ofMember:
No. 168 (up to 2023)
Official
Language: English, France, Russian

9001:2015
of ISO
7Principles
1. Customer Focus
2. Leadership
3. Engagement of People
4. Process Approach
5. Improvement
6 Evidence based decision making
7. Relationship Management

CERTIFICATION
STEPS TOIsO
1. Preparation:
Gap Analysis: Difference between actual performance and ISO standard
performance
hDetermine Context: ldentification of customerS and their requirements
c. Management Support: Willingness to actively support and participation
e. RiskAnalysis: Understanding the problems in process steps, evaluate risks, and
anticipate opportunities.
2. Planning:
Determination of internal team, hire consultants, and certification body
3. Training:
Training on basic things of ISO standard, required documents, how. to implement
ISO sLandard's guideline, method of internal audit.
4. Do the Work
Preparationof necessary documents.
DTrain employees on the new quality management system (QMS).
DUpdate procedures as necessary.
Selection of External Auditor

5. InternalAudit
IExamine the adoption of new procedures and compare with the ISOStandards.
CTaking corrective actions, if necessary.
OReview the system to ensure the readyness to submit an application
6. External Audit
OPerform stage1 audit or document review,
0 Take corrective action (ifany)
GStage 2 audit or Certification audit
OTaking corrective actions, if necessary.
1i| 19ti foundation Training Course
 7. Apply for
Certificate
Important Categories:
ISO 9001 (QMS): Quality Management System
ISO 14001 (EMS): Environmental Management System
ISO 45001 (0HSAS): Occupational Heath &Safety Assessment Series
ISO 27001:
Information Security Management
ISO 31000:
Risk Management
ISO 50001:
Energy Management.etc

ISO 9001: 2015

G7

12 C Ourse
Rvew 19h oundiio:. L...
E19D06LO8(20240123) Suslkinoh
HistoricalBckgrnd of BD- (Sazzad Zahir, Bir
Bikraml
(retd) Quazi Sajjad Ali Zahir, Bir
Col Protik
Lt
Rirth: 11-Apr-1951, Cumilla
Particjpatedin War of Liberation of Bangladesh: in Sector 4

awarded Gallantry Award 'Bir Protik' by the Bangladesh Government for his
He wascontribution during the Liberation War.
gallant
authored 65 books and a large number of articles in Bangla and English
He has
newspapers and periodicals in Bangladesh and abroad.

researched and presented more than 3,000 episodes of Television and radio
He
programmes on various channels, Winning the best TV documentary award in 2013.

recipient of 'Swadhinata Padak', the highest civil honour of Bangladesh.

Heisthe
awarded| the'Padma Shri award by the Government of India in 2021.
Heis

19th Foundation Training Co u rse

13|ourse Keview
 F19D06L09 (20240123) BPMIJ
Conflict Management- [Rafiqul lslam,! Director,
and otsialeisure)
Negotiation coomes from the Latin neg(no) Dictionaryl
[Oxford
Negotiation is a discussion aimed at reaching an agreement
people or pariics inicndcd to rcoch
Negotiation is a dialogue between two or more
beneficial outcome [Wikipedia]
Importance of Negotiation:
Competitiveness
Profit
Lower overall cost of supply
Better quality, durability and performance
Shorter Lead-time
Effective contract implementation on schedule
Improve supplier reliability and services
Fewer disputes with supplier
Negotiation..
Negotiating and Negotiations are constant feature of everyday lite
We do it all the time with family, friends anda range of pcople andorganizatio.

14 | Coirse Revie w- 19tn Found atiol an ing .s

 pistributive vs. Integrative Negotiations
Distributive Integrative

Short term Relationship Long term

Win / Lose Outconme Win/ Win

Individual gain Motivation Joint gain

Goals Congruent
Opposed

Single issue Issues Multiple issues

CONFLICT:
individuals due to differences ot
Conflict may be defined as friction between
opinions, ideas, beliefs, values, needs or objectives.

Why does conflict arise?

Seeing things differently
Different ldeologies
- Differentapproaches to problern-solving
Poor communication channels
-Còmpetition for limited resources
Differences in goals and values
POrganizational inter-department friction

Effects of conflict in organizations

Stress
Absenteeism
Staff Turnover
De-motivation
Non-productivity

Steps to resolve conflicts

Identify key theme
Assure privacy
Empathize than sympathize Re-state key theme frequently
Encourage feedback
Listen actively
 Identify alternate solutione
Maintain equity fecdhacl
Focus on issue, not on personality Give your positive
action plan
Agrcc on an
Avoid blame

fHow to prevent conflicts

Frequent meeting of your team
Allow your team toexpress openly
Sharing objectives
Having aclear and detailed job description
Distributing task fairly
Never criticize team members publicly
Always be fair and just with your team
Being a role model
Positive effects of conflicts
Improves group cohesiveness
Negative effects of conflicts
Reduces productivity
Delays the decision-making process

16|Co rs Revie w. 1 9 f o y a!ic:

F19D06L09(20240123) cont.
[Rafiqul| Islam, Director, BPMI)
TeamBuilding-
Groupvs. Team
assembly of individuals who are fogether due to common
Group:an characteristic.
skill,or
interest. special a united
work group whose memberS are joinedtogether in mutually
a
Team:coordinated effort towards a goal and whose work is
and
dependant with mutual accountability.

Teeamwork &Team Building

Whatis
Tenmwork

together as a team
ConceptofIpeople working

Tcamplayer
player is Someone who is able to get along with their colleagues
CAteam
cohesive group
and work togetherina
Team Builling
agreater sense ofcollaboration
DProcess of establishing and developing
members
and trust between

Stages in Team Building

Forzing
Storming
Norming
Performing

Team Building and Management decisions through consensus by following

The most effective teams arrive at
inclUdes:
a rationalprocess that
"ldentifying the issue.
"Setting a specific objective.
"Gathering and analyzing the facts.
"Developing alternatives.
"Evaluating the alternatives.
"Deciding and acting.

Course
17| . ! ii e,t( W 19th foundalion fraining
F19D09L10(20240208)
Public Relations- [Shamimul Haque, DGM (HRII

18 | Course Review. 19th !unda!ion raB au:

 (20240208)- Constitution of BD- (Dr Nasmuzzaman, DUI
F19D09L11

Consttutionofthe Peoples Republic of Bangladesh

The that
ofrules
constitu¯tion isa Set
A
guideshow a
country. state, or other political organization works howthey
government are, what powers they have, and
what the branches of the
maytell
Work.
the rights of citizens
Itmay also slate Bangladesh is the
of Bangladesh, the Constitution of the
Peoples Republic of
In case how the country or state is to operate.
document which guides as to

Constitution of Bangladesh
History offthe by the Father of
the Nation,
1971: Declaration of Independence made
26th March, Rahman.
Bangabandhu Sheikh Mujibur Proclamation of
Provisional Government of Bangladesh issued the
1971: The It declared
10th April,
which served as the interim first constitution of Bangladesh.Republic.
Independence
as the fundamental principles of the
'eguality, human dignity and social justice' assemblies were
members of the federal and provincial
n The then East Pakistani Assembly of Bangladesh. The assembly
transformed into members of the Constituent
consisted of 404 members
in 1972. Ihe
Constitution Drafting Committee was formed
After the Liberation War, the Kamal Hossain as its Chairman.
committee included 34 members with Dr.

Proclamation of
began its constitutional journey with an ad hoc constitution under the with
Bangladesh
(10 April 1971) investing the President (of the Mujibnagar Government)
independence Order
the power to appoint a Prime Minister.
all executive and legislative authority and
Provisional Constitution of Bangladesh Order,
This proclamation order was replaced by the parliamentary system with a cabinet of
1972 which changed the form of government to a
ministers headed by the Prime Minister.
in January 1975. Through the Fourth
The Constitution was fundamentally amended
system was abandoned and a
Amendment of the Constitution in 1975, the parliamentary
one-party presidential system was introduced.

Basic Features of the Constitution

Fundamental Principles of State Policy:

Article 8of Bangladesh Constitution describes the fundamental principles of state policy
which are basically based on Nationalism, Democracy, Socialism and Secularism.
Unicameral Legislature:

19|
 legislative assembly is unicameralko,
constitution, commonly
Bangladesh 'House of the nation
According to Article 65 ofhouse parliament which is
one
means there is only
as Jatiya Sangshad.
Whitten Document: divided into 11 pars, Which are fur
written document andare is
The constitution is a addition, there 7 schedules.
subdivided into 153 articles n
Rigid Constitution: without votes of two t
Bangladesh is inflexible. It cannot be amended
Constitution of Parliament
members of the total members of
Preamble
out the guiding purpose and principles of
that sets
This is the opening statement
is not an indispensable part of theconstitution in
he sense
Constitution. The preamble
it is not enforceable in a court of law.
Unitany Government:
Bangladesh is unitary in nature according to Article 1 of N
The Government of under the Constitution.
governance means allpower centralized
Constitution. Unitary
Fundamental Right:
fundamental rights of the peoples
Part Ill of Bangladesh constitution describes to protection of law, Right to
Bangladesh. Such as, Equality before law, RightFreedom of assembly and Freedom
Prohibition of forced labor, Freedom of movement, are inconsistent w
Religion etc. According to Article 26 of this Part, laws which
fundamental rights shallbe void.
independence of the JudiciarY
Judicial independence is the theory that the judicial system should be independent from th
other wings of the government. In Bangladesh, Chief justice is selected by the President o
the Republic and other Judges of the Supreme Court are appointedafter consultation wit
the Chief Justice.
Parliamentary fom of govermment:
The nature of Bangladeshi Parliament is similar to the Parliament of England. Here, the
Government is run by cabinet lead by the Prime Minister. The President is head of the
Government but executive power is exercised by the cabinet of ministers headed by the
Prime Minister.
Distinction between Fundamental Rights and Fundamental Principles of State Policy:
Part ll of the Constitution of Bangladesh contains the fundamental rights (from Article 26 to
Article 47A). The Fundamental Principles of State Policy (FPSP) are embodied in Part Il ot
the Constitution (Article 8 to Article 25). There is a significant distinction between these two
concepts according to the Constitution of Bangladesh. The Fundamental Principles of State
Policy, is not judicially enforceable but Fundamental Rights are judicially enforceable. What
this means is that, apersons fundamental right has been violated, he or
redress for the violation from the High Court Division. ACCordingly, in case ofshe can seek
violation of a
Fundamental Principle of State Policy, the Constitution has specifically restricted seeking
redress from the Court.
Ordinance making and Declaration of Emergency:
Article 93 of the Constitution allows the President to make Ordinances when the situation is
of the kind that immediate action is necessary according to the President.

20| Course Revie w- 19th Foundation a ning Couse

Articles 141A, 141B & 141G allows the President to declare emergency Wnere uie
President himself is satisfiedthat grave emergency exists. The proclamation of emergenoy
also restricts certain fundamental rights and also suspends the right to move to the Court
for enforcing fundamental rights, but these continue only during the time the Proclamation
of Emergency is functioning.
 F19D10L12 (20240214)- APA- [Enamul Kabir, Addl Secretarv]

(Write up from other Speaker's Lecture)

4IAnnual Performance Agreement q3 JoACAÈ TZ} |

APA8AIH(AS Flow Char:

201415Moî:
2015-16 -APA between Cabinet & different Ministries
2016-17 -APA between Cabinet & different Ministries
-APA between Ministry and it's Organizations
2017-18 -APA between Cabinet & different Ministries
-APA between Ministry and it's Organizations
2018-19 -APA between Cabinet & different Ministries
-APA between Ministry and it's Organizations
-APA between Organization and it's Field levelOffices
(Monitored by Ministry)
2019-20 -APA between Cabinet & different Ministries
-APA between Ministry and it's Organizations
-APA between Organization and it's Field level Offices (Monitoring by
Cabinet)

22 | C o urse Review- 19th Foun da!i ? nip

F19D30L13 (20240829)
APA- AnnualI Performance Agreement-[Md Mohiul Alam, SE TnD]

APA: Annual| Performance Agreement (fE

q96 : Soo 43

gfo : J8 3

F19D11L14 (20240215)
Environment conciousness- [Ahsan Rony, Founder, Green Saverl

23:.:
24 | Co urse Review 19th Foundation Training Course
 Se.9%
S.4%

.9%

J0.9%
.0%

F19D12L15 (20240220)
Judicial System- [Sabina Yasmin, Addl Session Judge]

Types of Evidence
"Oral Evidence
"Documentary Evidence
-Primary Evidence
25| C urse Review 19th Founda tion Training Course
 -Secondary Evidence
-Comparison of signature,writing or seal with others,admitted or proved
-Presumption as to documents thirty years old

26 | Course Review- 19th Foundation Tra ining Course

 AdAClQnalsessAnsTAISA

olnt Sesslons1ude Court

RASRRRAOCA

tiCMM COUt

Additl

Metropotan MagtrateCRut

27|:* y:5e !ev. e w- 1 9th o und ation Training Course

 8| STT

Principles of taking evidence against the accused:

"Burden of proof
28| Co urse Review- 19th Foundation Tra ining Course
 "Beyond reasonable doubt
"Presumption of innocence
"Preponderance of probability
Non Application of Digital Evidence
There is no scope of considering digital evidences i.e. audio, video, picture etc.
under Evidence Act except some special laws.

ÌEMRI R5IS IAE (Criminal Justice System)

Appellate Division
High Court Division
Sessions Judge Court
Additional Sessions Judge Court
Joint Sessions Jude Court
CMM Court CJM Court
Additional CJM Court
Metropolitan Magistrate Court
Senior Judicial Magistrate Court
(1stClass Magistrate)
Additional CMM Court (1stClass Magistrate)
Judicial Magistrate Court
(2nd& 3rdClass Magistrate)

Sa(Inquiry)

SAoInvestigation)

Si afSAa(Charge sheet)
2 9 .yrs Rtvic 19th Foundation Train ing Course
F19D13L16 (20240222)- Electricity Act-[Md Alauddin, Chairman- SREDAI

In 1901 (7th December) a generator was installed at Ahsan Manzíl.

In 1919, 'DEVCO' introduced commercial power distribution system within a limited
areaof Dhaka &built "DhanmondiPower House" (06 MW) at Paribag in 1933.
3 Private companies used to supply electricity within the township of the then 17
provincial districts in a limited range.
* In 1948, Electricity Directorate was created to plan and improve power supply
situation.
In 1957, the government acquired allprivate power houses and transmission lines.
In 1959, WAPDA was created and the power sector. really started working
satisfactorly.
BPDB Was established on May 31, 1972 by the Presidential PO 59 bifurcating
WAPDA to boost the power sector..

"Law" means any Act, ordinance, order, rule, regulation, bye law, notification or other
legal instrument, and any custom or usage, having the force of law in Bangladesh.
[Articel-152, CONSTITUTIONOF THE PEOPLE'S REPUBLICOF BANGLADESH)
Bangladesh power sector continued to be managed 8& regulated on the basis of the
Electricity Act 1910. Since 1994 a number of policy statements have been issued and
considerable progress has been made with sector unbundling, IPPs were introduced &
corporatization of sector entities took place. In 2003, BERC Act came into effect to create
conducive investment climate, determine tariff & promote competitive market.
Consequently many provisions of the Electricity Act 1910 lost their relevance and have
to
become redundant. Moreover, reforming the power sector for better service delivery
old
consumers and cater to increasing demand for electricity called for re-enacting the
legislation.

Chapter VIl :Offences & Punishment

Electricity theft Section 32(1) &32(2)

Punishment:
Imprisonment for a term which may extend to 3 years,or with fine twice the price
of electricity stolen or 50 thousand Taka, or with both for stealing electricity to be
used in dwelling-house 32(1).
Imprisonment for a term which may extend to 3 years, or with fine twice the price
industrial
of electricity stolen or 5 lac Taka, or with both for stealing electricity for
or commercial use 32(2).

Wasting electricity (Section 34)

Course Revie w. 19 th Fo undat ion

Training Co urse
31
 imprisonment for a term which may extend to 3 years, but not less than 1 year or w.
fine of 5 lac Taka, or with both.

Rights of Consumers:
1. Compensation (Section 12)
2. Licensee's obligation to maintain same quality in power supply (Section 16)
3. Consumers are entitled to reconnection on tulfilment of
conditions (Section 201
4. Advance payment of bill (Section 22)
5. Tostop power supply temporarily (Section 23)
6. Investigation of accidents (Section 29)
7. Punishment for offences committed by
electricity employees (Section 43)
Mobile Court (S.51)
The Mobile Court Act, 2009 (Act
No. LIX
punishment for the offences committed underofthis2009)- the Mobile Court may impose
Act, subject to inclusion thereof into
the Schedule of that Act.
Section 5 of the Mobile Court Act, 2009
Magistrate to hold Mobile Court empowers Executive Magistrate or District
within their jurisdiction.

32 .ourse Review- 19 th
Foundation Co
 F19D15L17 (20240318)
Cust Complain Mgt System- [Md RabiulHasan, GM (ICT)I
Methods of Customer Service in DPDC:
Customer Desk
Call Center
Apps
Website
Facebook Page
KIOSK Machine

Customer Service Management System

is integrated with:
Post Paid Billing System
Prepaid Metering System
WebSite/ Facebook Page
Central Complaint (Ministry)
Online New Connection System
Document Archiving
GIS
HRM

onitoring System
" Customer Feedback
" Automatic Notification (SMS) to Higher Authority
"Dash Board
"Complaint trackingthrough VWebsite
"Outbound Call as feedback
" WhatsApp Group for Higher Authority
Charter
" Standard time (St) mentioned in Citizen
"Resolve time (Rt)
"Rt>St----Notification (SMS) sent to Higher Authority

"Notification rules
XEN: Rt-St - -
SE: Rt=St*1.25
CE:Rt=St*1.50
ED:Rt=St*1.75
MD: Rt=St*2

Monitoring: Automatic Notification to Higher Authority

19tt: Foundation lrainiag Co urse

 F19D20L19 (20240430)- PPR-- [Salek Mahmud, SEI
Procurement means:
hiring or acquisition of Goods:
- the purchasing orWorks; and
- the execution ofServices
-performance of means
byany Contractual
Public Procurement means: Proocurement using Public Funds

Procurenment Cycle:
1. Need assessment
2. APP
3. Specification
4. OCE
5. Preparation of TD
6. IFT
7. Selling of TD
8. Preparation &Submission of tender
9. Opening &evaluation of Tender
10.Approval
11.NOA
12.Contract signing
13.Contract performance

Procurement Cycle =Tendering +Contract Management

PPA -2006 & PPR-2008

"Public Procurement Act (PPA) 2006 has g Chapters, 73 Sections and many sub
sections
"Public Procurement Rules (PPR) 2008 has also 9 chapters, 13o Rules &many sub
rules and 14 schedules annexed.

DEFINITIONS
Public funds means any funds appropriated to a
Procuring Entity (PE) under govt. budget, or loan, grants or credits placed at the
disposal of PE through the government by development partners or foreign states
or organIzations.
Procuring Entity (PE) means Procuring Entity having administrative and financial
powers to undertake procurement of goods, works or services using public funds.

37 |. e w- 19th Fo undation Training Co urse

 Zannat Ara, Police Super
F19D20L20 (20240430)- Police Activities- (S

Bangladesh Police: Rank Structure Bangladesh Police: Rank Structu

IGP Inspector
Additional IGP S

DIG
Sergeant
Additional DIG
ASI
SP

Additional SP Naik

ASP Constable

Bangladesh Police: Recruitment

Three tier recruitment:
Assistant Superintendent of Police (ASP) through BCS (Bangladesh Civil Service)
under PSC (Public Service Commission).
o Sub- Inspector / Sergeant
o Constable

Bangladesh Police: Strength

IGP 01
Addl. IGP(Grade-1) 02
Addl. IGP ( Grade-2) 20
DIG 76
Addl. DIG 199
SP
591
Addi. SP 995
ASP
836
Inspector 6817
Sub-Inspector
Sergeant
22760
2150
ASI
26773
Nayek 6991
Constable 1,25,771
Total
2,15,878

38 C o urse
Revi w- 19th Fo n
dtinn
i i t ,*;t ,
 Bangladesh Police:Organization
Headquarters

Polke (9

Ademy )

Donty(1 t
. tratning er)

Bangladesh Police: Roles & Functions

o Protects the fundamental rights guaranteed by the Constitution to its citizens.
o As a vital component of criminal justice system, brings offender to justice through
investigation and assist the prosecution.
o Prevents crime and maintains peace and order andensure social harmony.
o Fosters people's participation in community policing, builds public awareness &
elevates their sense of security
Provides security to VWIP, Diplomats, KPl et.
Ensüres intelligence management
o Takes comprehensive and robust Anti-Terrorism arrangement
Does the work of traffic management
Secures Industrial zones, highway, railways and inland water ways.
Ensures safe environment for the tourists.
Ensures Techno-based hassle-free Immigration System.
c Assists in securing environment and bio-diversity.
o Ensures conducive environment to attract Foreign Direct Investment (FDI).
o Contributes to international peace-keeping.

Bangladesh Police: UN Peacekeeping Mission

First Participation in UN: 1989
lotal number of peacekeepers Completed: 21283
Total number of on going mission : 03
S9|-uI5e Reew- 19tih found ation Training Course
 Current strength in mission (Total) : 502
Supreme Sacrifice Peacekeepers: 23
Bangladesh Police: INTERPOL Activities
Bangladesh Police is connected online with all the 190 member countries
INTERPOL HQ in Lyon, France on a 24-hr basis thru' \/24 -7 system via its Ne
located at PHQ.
Bangladesh actively participates in Interpol meetings and activities on a reout
basis.

Police-Population Ratio
>Thailand 1: 224
Malaysia 1:312
India 1: 641
Pakistan 1: 549
Bangladesh 1: 816
Sri Lanka 1: 236
UN Standard for peacetime policing
recommends one police officer for 400 people

Our sacrifices on Duty

Year
Death Major injured
2013 109 143
2014 102
214
2015 126
13
2016
128 128
2017 130 81
2018 158 116
2019 179
84
2020 208 18
2021 138
Total 1278
920

40 Co urse Review 19th

Found ation Training Courso
 F19D21L21 (20240502)- Energy Pricing- [Nazmul Huge, XEN, TEA]
800/12
CT Ratio is
What is meant by
Ratio is 132000/u02
What is meant by PT
OMF =Line CT Ratiox Line PT Ratio/ Meter CT Ratiox Meter PT Ratio xDMF
|9,20.000
Hiphest OMF at DPDC's TaritT Point is
circuits:
Power Factor invarious
()
Resistive Circuit, PF=I, Ph angle=0
(ii) Inductive Circuit, Lagging PF
(i) Cupacitivce Circuit, Leading PF

Main stakeholders And Function

SL No Name of Stakeholder Main Function
Power Ministry Tariff Proposal related work
Power Cell APITarget related work
BERC Regulation related work
BPDB Power Purchased, PPA,Grid Code
PGCB Power Purchased, Grid Code
DESCO Boundary Metering
7 BREB Boundary Metering
4 Grid Divisions Energy Meter Reading, Load Data Collection
9 36 NOCS Divisions Providing Monthly Import, Import Unit
Correction, Inter-NOCS Power Import-Export
10 ICT Division Sold Unit Data Collection
iinance Division Tariff Proposal related work

Energy Auditing (4 Stage)

> EnergyMeter Data and Substation's Load Data Collection
º Data Input,Clean and Validation
> Upstream and Downstream Power Flow Balance

Determination of 33 KVImport of 36 NOCS Divisions

Tariff Points: 63 nos. 132kV 33, 33 kV 24, 1IkV6

"2|. utse R virw: 19th Foundation Tr ainuog Course

 Ranjan, DGM
Administration-[Nihar
F19D21122 (20240502)- Land

) Tafsa re

(Records of Rights) A5|

) ,4.AAÉ (Sbbrt -80 1)I

8) ft sfet (Yd-Q008 1) I

) 3sfss frISA
) gfsf
8) tfayjs qf

) qof

42 | Course Revie w- 19th Fo undafion Training Co urso

 TnD]
Alam,SE
Mohiul
[Md
F19D22L23 3(20240507)- SystemlLoss
Energy Loss = EnerRyImport- Energy Sold
x 100 %
System L0ss (%) =(Energy Loss /Energy Import)
Unit of Electric Enerey > kWh or killo Watt hour
hr’1unit of Electricity
hr1 killo Watt
1 bulb 100 Watt 10 hr => 1000 Watt of
killo Watt hr 1unit Electricity
10 bulb 100 Watt 1 hr > 1000 Watt
hr>1

forrmula
Average System Loss >>>> Total Import, TCotal Sold, then
Month: Aug'2020 132-kVLevel
33-kV
Level Total Import =824550260
Total Import =820335974 Total Sold =771890924
Total Sold =771890924 System Loss = 6.39
%
System Loss = 5.91 %
Target 2021-22 7.15%
2008-09 18.18%
Target 2022-23 7.10%
2019-20 6.58% [target 7.48%]
Target 2023-24 7.05%
2020-21 6.69% [target 7.20%]

Source:
(1) DPDC Annual Report 2018-19
(2) Executive Summary, DPDC (Jun'21)
(3) APA 2021-22 between Secretary and MD DPDC

Reasons of System Loss

Technical, coefARIA (aa):
Non-Technical, a-0af0H (9e1Ana): () RoR a zft ()ATS EBfA
Howmuch is Technical System Loss ?
TechnicalLoss comprises of
Loss in Transformers/ Conductors/ Joints/ Other Parts

We can'tcalculate Technical Loss separately, we can just

assume it.

AA IC o urse Revi e w- 19Th 0Una e tton Irain ing co...

 MT Customers:
System Loss: LT vs
LT Meter MT Meter
Consumption Unit Recorded Recorded

XF Loss
not counted Counted

PFC Charge not counted Counted

Meter ACCuracy Class 1to 5 Class 0.1 to1.0

Technical Loss Non Technical Loss

Reasons of Line LoSs XF Loss Faulty Meter Power Theft/
Loss:
Irregularities
Initiatives: Technical Work Technical WorkNonTechnical
Work
What to do ? Large Feeder Splitting Meter Change/ Control Theft/
Line Standardization Correction Irregularities
XF Load Balancing

Trend of System Loss Optimistic

There is some Saturation Level
Technical Loss should be determined
1% System Loss amounts Tk 80 crore
[Import 970 cr *1% * Tk 8.20 = Tk 80 crl
Tryto eliminate Calculation Errors

45 |ourse Review- 191h foundatio n Tra in

ingCOurse
 FI9D23L24 (20240715)- Renewable Energy- [Zahirul Islam, SE]
Energy
Energy can&its Types: from one form toanother. For example, Thestored chemical energy in
be converted
coal or natural gas and the kinetic energy of water flowing in rivers can be converted to electrie
energy, which can be converted to light and heat.

Types of Energy

Mechanlcal Thermal Nuclear Chemical Electromagnetic

Energy Energy Energy Energy Energy

Sonic Gravitational Kinetic Potential lonization

Energy Energy Energy Energy Energy

Thoughto.

Energy Sources
> Renewable Energy
> Non-Renewable

Benefits of Renewable Energy

The Importance of Renewable Energy Sources for a Sustainable Future

Reducing Carbon Environmental

Footprint Benefits

Energy Security Cost-Effective

3
Job Creation

46 | C o urse Revie w- 19th foun d ation Train ing Cou :

 Bangladesh
RE Mission of
RE Policy:
generation from renewable energy tesources by 2025.
10P% of totnl power
rom RE by 2041
400% of total power generation
(Goal-2)
SDGs (Sustainable DDevelopment Goals)
Ensure access to affordable, reliable, sustainable and modern energy for all
seense substantially the share of renewable energy in the global energy mir
Present Status of Renew able Energy (RE) Generation

Total
MW) MW OMW
Solar 371.71 619.35 991.06

IW'nd 0.9 2.9

Hvdro 0 230 230

Biogas to Electricity 0.69 0.69

Biomass to Electricity 0.4 0 0.+

Total 374.3 850.25 1225.05

Future RE Technologies for Bangladesh: Floating Solar System

Barapukuria Coal Mining Lake: BCMCL has taken initiative to install 50MW Floating
Solar System
BukbharaBaor,Jessore,
} JoydiaBaor, Jhenaidah,
} Mahamayalake,Chittagong
KaptaiLake,Rangamati district
Progress of DPDC in Renewable Energy
Rooftop Solar System in DPDC

Description Nos. Capacity (KWp)

Roof top solar system in 50935 26590.88
DPDC Area

47 | C!!TSe keyiew. 19th fuundat I0n T ainiag (ourse

 Capacity(KWp)
Net-Metering Solar System 493.46
Fiscal Year Nos.
SL 322.40
01 2023-24 23
27 S44.72
02 2022-23
SI 530.46
03 2021-2022
52 843.95
04 2020-2021
100 900.16
05 2019-2020
100 3650.49 KWp
06 2018-2019
353
Total

Types
Three Main Solar Panel

Thin-Film
Polycrystalline
Monocrystalline
.Melted silicon crystals . Variety of materinls
Pure silicon . 18.9% eficiency
-19.9% eficicncy " Most expensive
" 24.4% eficiency
"Moderate cost "Lenst expensive .Shortest lifespan
.Moderate lifespan .As little as 21.4 g
"Longest lifespan "27.2 gC02-eq/kWh
"38.1 gC02-cq/kWh CO2-eq/kWh
Trechugger

PUSA SI Opex Model aI

48| Co urse Review- 19th Foundation Training Course

 F19D23125 (20240715)- Foreign Policy-[Lameya Momen, Ast Prof, DU]

spenkor's lecturo)
(wrlte up from other
Theoretical Approachesto understarnd1ng Bangladesh Foreign Policy
Political Realism
LIDetallnlernationalism
Marxism
Foreign Policy
Major Issues in Bangladesh
Trade &Commerce
Security
Development

Core Principles of Bangladesh Foreign Policy

Basis for ExternalRelations
Position on War
Treaty
Levels of Analysis in understanding Bangladesh Foreign Policy
Bilateral
Regional
Clch/Mutilateral

Theoretical Approaches
Political Realism
State is the main actor
National interest dictates foreign policy choices
Liberal Internationalism/Neo-Liberal Institutionalism
International institutions matter
humanitarianism also dictates foreign policy choices
Marxism
Class politics matters more than state or international institutions
International politics is nothing buta class struggle between the Capitalists and the
Proletariats

Core Principles
Article 25 of Bangladesh Constitution articulates the following principles of Bangladesh
Foreign Policy:
Respect for national sovereignty and equality
Non-interference in the internal affairs of other countries
Peaceful settlement of internationaldispute,
Respect for international law and the principles enunciated in the United Nations
Charter.
Strive for the renunciation of the use of force in international relations
General and complete disarmament;
Upnold the right of every people freely to determine and build up its own social economic
and
 poiical system by wavs and means of its own free choice; and
struggle against
Oupport oppressed peoples throughout the world waging ajust
imperialism
colonialism or racialism.

1\5angladesh in International Organizations

United Nations (UN) Socio-economic;, security: peacekeeping
World Bank (WB) Long-term development funding
International Monetary Fund (IMF) Short-term monetary support
World Trade Organization (WTO) Market access; trade cooperation
International Organization for Migration (0M) Safe migration practices
International Labour Organization (LO) Decent work for worker (inc. migrant workers)
International Atomic Energy Agency (lAEA) Rooppur Nuclear Power Plant
Financial Action Task Force (FATE) &Egmont Group Combating money laundering &
terror financing
International Criminal Police Organization (Interpol) Intelligence sharing on criminals

Summary &Conclusions
Various theories of IR provide useful frameworks for analyzing
policy. Bangladesh foreo
Bangladesh Constitution articulates the basic principles of foreign policy.
Political regimes and their ideological preferences have shaped the
policy. directions of forein
Bangladesh has made significant
Ithas maintained an active foreigneconomic
policy of
progresses over the past five decades.
In the regional arena, Bangladesh is peace, security, and stability.
committed
connectivity with the members of SAARC and BIMSTEC. to economic cOoperation, trade ang
At the multilateral level,
diplomatic platform to leadBangladesh considers the United Nations to be the highes
the developing nations on
peacekeeping issues. climate change, migration, ant

50 | Course
Review- 19th Found ation
Training Co urse
 F19D25L26((20240718)- E-GP. [Jahangir Alam, M
(HR)I

Purchase
Purchase simply means:
to obtain by paying money or its equivalent:
to buy for a price;
as, to purchase land, or a house.
It is the consensus arouna ne table lo0king for best possible price.

Methods: Goods and Works

Goods & Related Services
Works &Physical Services

OTM Open Tendering Method

LTM Limited Tendering Method
DPM Direct Procurement Method
RFQM Request for Quotation Method
OSTETM One Stage Two Envelope Tendering Method
TSTM Two-Stage Tendering Method
OTM: Preferred Method

Competition under non-discriminatory and equal terms

Steps for Login to the system

Home About e-GP Contact Us RSS Foed | Language English

Type rour Kejword here Tenders

Search a
Go To > Tenders Annual Procurement Plans I Avwarded Contracts Debarred Tenderers
Tuesday, 15 Plar, 2011 12:06:07 BST rers / Bidders /Consultants and Procuring Entity's
registration to the -GP syste
iute-Gn:.cutenent(e.GP S/steny
User Login
Hatonsl e-0vemment Procurement (e-GP) ponsl (e. ris. oLu'ene tr) )o! the Government of the Pesple's Republic of
Banglatesh is developed. owned and eing operated ay the Central Procurement Tecnnical Unit
of Pl3nning The e-GP Sstem proides an on-lne plsdorm to (CPTU) IAE Diision of Ministty
carry out tne crocurermenl ac-ities ay he Puslic hgencies .
Prscuring Agencies (PAs, anc Prccuring Entbes (PEs)
The e-GP Sster IS a single wec portal trom where and through
Login forgot Possword? which PAs and PEs will De 3ble to perform their erocurement
relatea actinies using a dedicated seCured weo 03sed dashco ara. The e-GP sysiem is
the e-GP wet cortal is 3ccessisle ti the PAs and
hosted in e-GP Data Center at CPTU. and
PEs through intermet for their use
The e-GovernTent PIocurement solubon intoduced under the Pulic
Pracurament Reform (PPR)Process is being supported T
Ihe ornd Bans ang teirng used by 3ll
COvernment org3nizaions which will help iI ensuring aqual acces to the
BlccersTendererS. eiclenc. transparenc, and account3cilit; in the cuelic procurement procesS in the count.

Annual Procurement Plan (APP)

J1 ||C uiSe R2vie w. 19th Foun
dation Training Course
 F19D05L28(20240122)- HR Activities- [Hasnat Chowdhury, GM (HR]

What is an organization? It's a deliberate arrangement of people to accomplish some

specific purpose.
Pct an organization has a distinct purpose typically expressed through goals the
accomplish
organization hopes to
Second -each organization is Composed of people
Third-alloroganizations develop a deliberate structure within which members do their work

The organizationalcategories are:

On the basis of size:
Small, medium or large.

On the basis of geographicscope:

Local, regional, national, multinational, or global.
Onthe basis of number and diversity of business within it:
Single-SBUor multiple-SBU.
On the basis of mission:
Profit or non-profit.

Operations Management:
Operations management may be defined as the design,operation and improvement of the
production system that create the firm's primary product or service.
Production system: The heart of OM is the management of production system.
The production system uses operations resources to transform inputs into some desired
outputs.
Inputs: Inputs may raw materials, a customer or a finished produçt from another system.
Operations resOurces:
Operation resources consists of 'five P's of operations
People are direct or indirect workforce management'.
Plants include factories or service branches where production are
Parts include that materials (or in the case of services, the supplies)carried out.
that go through
the system
Processes include the equipment and steps by which production is aCComplished.
Planning and control system are the procedures and information management uses
to operate the system.

53| .0 s e Raview- 19th Foundatiion Tr aining COurse

 Management and Organization
effective an organization.
Organizational performance: The measure of how efficient and
-how well it achieves appropriate objectives.
organization
Efficiency: The ability to minimize the use of resources in achieving
objectives :"doing things right".
Effectiveness: The ability to determine appropriate objectives: "doing the io
thing".
Management level and skills:

Henry Fayol identified three basic kind of skills

Technical skillis the ability to use the procedures, techniques and knowledge of.
specialized fields.
Human skill is the ability to work with, understand, and motivate other people a
individuals or in groups.
Conceptual skill is the ability to coordinate and integrate all ofan organizationy
interests and activities. It involves seeing the organization as a whole
understandhow its parts depends on one another, and anticipating how a change in
any of its parts will affect the whole.

Management and Organization

Organization: Two or more people who work together in a structured way to achieve
specific goal or set of goals.
Management: The process of planning, organizing, leading, and controlling the work d
organization members and of using all available organizational resources to reach stated
organizational goals.

Manager: People responsible for directing the efforts aimed at helping organizations
achieve their goals.

Managerial roles:
1. Lead
2. Go-between or liaison
Symbol of some worthwhile trait (honesty, hard workingetc.)
4. Monitor
5. Share information
6. Spokesperson
7. Taking initiative
8. Handle disagreement
9. Allocate resources
10. Negotiate
54 Course Revie w- 19th
Foundation Train ing Cours
 Managerial performanco: The measure of efficient and effective a manager is -how well
he or she determines and achieves appropriate objectives

Human Resource Management (HRM) is a strategic approach to managing employment

relations which emphasizes that leveraging people's capabilities is critical to achieving
Sustalnable competitive advantage, this being achieved through a distinctive set of
integrated employment policies, programs and practices.

HR Planning
Succession Planning
Replacement Planning

Succession Planning focuses on developing a pool of talent from which future

organization leader can be promoted. It focuses on long term future.

Replacement Planning is a process for identifying a potential candidates to replace core

individualemployee either known to be leaving the organization at some point in the future
or whose sudden departure would pose a risk to the operation of the organization.

55| nurse Re: 19th Foun datin Tra ining CourSe

 (Admin n HR))
F19D07L29 (20240206) Chakma,ED
Professional Integrety- Sona Mani

What is Etiquette??
as:
Webster's llNew Colege Dictionary defines Etiquetteconvention or by authority.
The forms and practices prescribed by social
How Etiquette Benefit You?
competitive job market
"Differentiates you from others in a settings with a variety of people
"Enables you to be confident in a variety of
"Honors commitment to excellence and quality
conduct
" Modifies distracting behaviors and develops admired
F19D07L30(20240206)
NIS Activities in DPDC- [Sharmin Rahman, Manager (HR)I

Natonal integrity
hho SI Transparency Internationl (Ti)- 4N11RIeIN CGCAIE

public power for

World Bank y< ang T i l ARG : Corruption is the abuse of
private benefit.

57 | Co urse Review- 19th Foundation Tr a ining Course

 F19D08L31 (20240207)- Anti Corruption-[Munir Chowdhury, DGG, NMS

Governance needs to be
Accountable
Effective
- Eficient
-Participatory
- Responsive

Anatomy of Governance Failure in public sector

"Why Public Sector Enterprises cannot run profitably, efficiently?
" Major Causes
- corruption
-Unadaptationwith moderntechnology
- Bureaucratic hurdles
-In Eficiency
"Culture of 9 am to 5 pm Job
" NoAmbition, No Commitment
"BJMC-Closure of 25 factories (July/2021)

Unethical Practices by Public Servants

llegal office tour But showing air travel incase of other means
Unnecessary foreign tours
Undue expenditure in offices
lilegal entertainment
Immoral life in foreign tour
Abuse of power
Unethical gift-culture
Corruption is a culture and cancer
It becomes pervasive and perpetual.
Corruption in the form of abuse of power, nepotism, mal-governance
Systemic Corruption- itis organizational Weakness
Corruption does not imply only cash transaction, it also implies depriving a person from his right.
" Unethical decision or action is also corruption

Deprivation is Corruption

Emphasizingpersonal desire is Corruption

Prioritizing Personal Desire/Liking -
Disliking instead of National/Public interest
It affects/damages professionalism
Itssurely corruption -malpractice
58 Co urse Revie w- 19 th Fo
undation Training Co urse
F19D14L32 (20240310)
Conduct and Discipline- [Nur Quamrunnaher, DGM (HR)I

General Conduct and Discipline

Fidelity and Secrecy
(a) Every employee shall maintain strict secrecy regarding the affairs of the
company and shall not communicate directly or indirectly to any person the
iofornation which has come into his/her possession in the course of his/her duties
whether from official sources or othenrvise, unless he is required to do so by law or
directed by a superior officer inthe discharge of his/her duties.
(b) Every employee shall before joining service, sign declaration of fidelity and
secrecy in the prescribed form.

Conduct and Discipline

(a) Every employee shall

Conform to and abide by these rules;
Remain aligned to the company vision, mission, policies and goals;
i. Demonstrate and par Demonstrate and participate in the process and
show commitment through performance;
0v. Observe, comply with and obey allorders and directions which may, from
time to time,.be given by the Company and any person or persons under
whose jurisdiction, superintendence or control he may be;
V Serve the Company and discharge his assigned duties faithfully, honestly
and diligently:
vi. Use his utmost endeavor to promote the interests of the Company;
vi. Observe proper decorum, attend officelduty wearing uniform, use safety
dresses and show courtesy in all matters to all concerned and the
members of the public; and
viii. Maintain shict secrecy regarding the affairs of the Company.

No employee shall
Associate himself/ herself with any political organization, front organization of
political parties or othenruise take active part in politics or any political
demonstration;
Absent himself/herself from duties, or leave his/her station without obtaining
permission from his/her controlling officer;
Make any public statementthrough media such as press, radio or television
or e-mail or internet or web-site, unless specifically authorized to do so by the
Company exceptingon Company's day to day routine matters;
59| C Revi e w. 19t h Fo undation Train ing Cours e
 part-time work,
iv.
office or
employmentor previoussanction
ofthe whetappoihner.
Accept or seek any Otherhonorary, without
payment, stipendiary Or
authority.
Punishment and appeal
Grounds for penalty-Where an employee -
(a) Is guilty of negligence to his duties, or
be efficient; or
(b) Is inefficient, or has ceased to
because
(c) Is guilty of misconduct, or considered corrupt
other persons
whithrachug
be
(d) Is corrupt, or may reasonably dependents or any of wealth
i) He/she is, or any of his is in
possession
his/her behalf or
him/her or on
his/her known source of income,
ostensible
OIsproportionate to
has assumed a style of living beyondhis means, o
ii) He/she
more penalties specifiedin clause 7.5A
The authority may impose on him one or
this chapter.
Penalties

(a) There shall be the following penalties, namely: -

i) Censure; increment or promotion;
ii) Withholding, for a specified period, of part of any losS caused to th
Recovey from pay of the whole or misconduct of the emplovee:
Company by the negligence or any other
iv) Removalfromservice;and
V) Dismissalfrom service.
(b) Removal from service does employment in the company.

Power to impose penalty

authornh
The power to impose penalty upon an employee shall vest in the
Competent to make appointment to the post or a delegated authority, which is hek
bythe employee in the company.
Suspension:
(a) An employee may be placed under suspension, pending inquiry. for an
offence. The power of suspending an employee shall normally vest in th
Appointing authority or a delegated authority. But the Controlling officer ma
also exercise this power with the approval of the Appointing authority.
Provided that the authority may, if it considers more expedient instead
placing such employee under suspension, by order in writing require himhe
60 | Course Review- 19th Foundation Training Course
 such a leave as may be admissible to him/her from such
to proceed on order
date asmay be specified in the

(b) During the period of suspension, an employee shall be entitled to a

subsistence allowance at the rate of one-half of his/her basic. However,
he/she shall be entitled to get all other allowances admissible under the rule
in ful.
without
(c) An employee shal not, while under SUspension, leave the work place
on a
prior permission of the authority, An employee committed to prison of
criminal charge should be considered under suspension from the date
allowances until the
arrest and should be allowed the subsistence
termination of proceedings against him,

Appeal:
against an order
(a) An emproyee shail have the right to appear once onry
& (b) of this chapter
imposing any penalty specified in clause 7.4 (a) authority imposing the
except censure to the authority next superior to the
penalty, and where the penalty is imposed by an the order of the Board of
Board of Directors
Directors, there shall ordinarily lie no appeal but representation fromthe
may review its own order suomoto or on ieceipt of
employee concerned.

suspension
Bar to resign or retire by employees under
prosecution on charge of offences under these
Anemployee under suspension or
his/her own option from service until the case is
rules shall not resign or retire at
finalized.

Course
61 Co urse Re view- 19th Foun dation Train ing
F19D29L33
Crisis
(20240828)[Mohaimenul Islam, DM(HR))
Management-
What is Crisis?
a time of intense ifficulty or danger. be made.
atime, decision must
when a difficult or important
Types of Crisis
o 1. Personnel crisis
o 2. Financial crisis
0 3. Organizational crisis
o 4. Technological crisis
o 5. Natural crisis
o 6. Confrontational crisis
o 7. Human-made crisis

Crisis
Grisis Management
management involves implementing policies and procedures to defend, mitigate a
prevent a crisis.
Types of crisis management strategies
> Proactive crisis management
> Responsive crisis management
> Recovery crisis management

Stress
Stress can be defined as a state of worry or mental tension caused by a difficult situation
Why Stressed?
Human suffering Leads to stress. But what is human is suffering?
Human is not suffering their life or situations.

They are suffering the two finest faculties they have:

1. Vivid sense of memory
2. Fantastic sense of imagination
Youcan suffer
What happened 7 years ago.
What may happen the day after tomorrowyou already suffer.
What to do?
Organize Your mind
There are two types of mind:
> Un-established Mind Monkey Mind
> Well-established Mind WellOrganized Mind
62 Course Revie w- 19 th Fo undt ion Trainin g Course
 F19D03L34 (20240115)
Pay Structure, Pay Grade, Increment, etc. [Md Rowich Uddin, M(HR)I

Pay Structure. Pay Grade, Increment, Contract Renewal Process and

Incentive Approval
etc.

From DPDC (Employees) Service Rules 2017:

4.8 Annual Increment/ Pay Raise
(a) Annual incrementt pay raise shall be based on the rating of the
appraisal. performance
(b) The conditions under which the service count for an
increment to the grade of Pay
of the post held by an employee are as folows:
Duty in the post;
Service another post, whether in substantive or oficiating capacity or on
Leave other than an extraordinary leave (not as a deputation;
iv. when twO posts are on identical grades of pay itmeasure of punishment);
should be held that the duties and
responsibilities of the posts are not very different in nature irrespective of the fact
whether the pay of the posts borne the permanent
rendered in any such post shall be allowed to count towards organizational
an increment.
setup the duty

INCREMENT

63 |Curse
Review. 19th Found ation Train
ing Course
 Saha,
F19D04L35 (20240121)- Audit Objection-[Uttam
Kumar GMEin
Definition of Audit. Fairness of Books
of
true &
Auditing is a process-- to ensurethe accuracy. Assets &Liabilities.
Records, Vouchers, Registers, Bank statements, All
Audit- To Examine the- Records, Registers, Voucherto ensurethe Accuracy of Acoourt
& the ASsets & Liabilities
Financial Activities.
Audit need for Accountability & Transparence of
01. Meaning of Audit
A to Make Accountability to the management Objecito.
U to Make sure Understandinga the Problem of Audit
D to Take Decision to solve the Problem
| to Act as Intellectual employee.
T to Apply Technique to solve the problem.

Types of Audit of DPDC Financial activities:

01) INTERNAL AUDIT -- DGM (intermal Audit. Control &Compliance)
02) EXTERNAL AUDIT ---C.AFim
03) STATUTORY AUDIT -01) WORKSAudit,
02) FAPAD Audit.
Audit Objection Reply activities of DPDC :
01) General Audit Reply -Within 4 weeks
02) Advance Audit Reply -Within 4 weeks
03) Reported Audit (PAC) Repy -Within 4 weeks/30 days.
Practical Audit Meeting :
01) 2(Two) parties Audit Meeting (General Audit)
02) 3 (Three) parties Audit Meeting (Adyance Audit)
03) Parliamentary StandingAccounts Commttee Meeting (PAC)

[write up by SE TnD]

Each and Every Organization should be audited within a interval of time

DPDC Audit Section:

Headed by GM (Fin) (Audit) (presently, Mr Uttam Kumar Saha)
GM (Audit) reports to Managing Director, DPDC
Audit section has 2 wings: Internal Audit, External or Govt Audit
There are 2 DGM (Fin)for the 2 wings

64 | Co urse Review. 19th Foundation Training Covrse

 Internal Audit isexecuted to checkthe accuracy of work
various offices of DPDC implementation in
There are some TOR(Terms of Reference) against which Audit activities are
executed
Internal Audit Report is submitted tothe Managing Directorand actions are
taken as per his direction

Govt Audit is performed by Audit Directorate

When Govt Audit is executed, the DGM (Fin) of external audit plays role as the coordinator
between the Audit Team and the office under auditing

AnyAudit Objection should be solved with proper documents and arguments as discussed
withthe relevant parties. No Audit Objection willbe DELETED in future keeping unsolved.

Audit Objectionsunder Govt Audit are of the 3stages:

General (HITA)
Advanced (af)
Enlisted in Annual Report (IÑF faTDYG)

65 | Course Review- 19th Foundation Training Course

 F19D12L36 (20240220) Manager(Fin)]
Resolving Audit Objection- [Md AHannan,
intervaloftime
within a
Each and Every Organization should be audited

DPDC Audit Section: Kumar Saha)

presently, Mr Uttam
HeadedI by GM (Fin) (Audit)
Director, DPDC
GM (Audit)reports to Managing Audit, External or Govt Audit
Audit section has 2 wings: Internal
There are 2 DGM (Fin) for the 2 wings <
Internal Audit is executedto check the accuracy of work implementation in
various offices of DPDC
against which Audit activities are
There are some TOR (Terms of Reference)
executed actions ars
Managing Director and
Internal Audit Report is submitted to the
taken as per his direction

Govt Audit is performed by Audit Directorate

the coordinatn
When Govt Audit is executed, the DGM (Fin)of external audit plays role as
between the Audit Team and the office under auditing

Any Audit Objection should be solved with proper documents and arguments as discussed
with the relevant parties. No Audit Obiection will be DELETED in future keeping unsolved

Audit Objections under Govt Audit are of the 3 stages:

General (A)
Advanced (a)
Enlisted in Annual Report (iF ATIDYG)

66 Course Review- 19th Foundation Training Course

 F19D13L37 (20240222)- Planning activities [Fazilatun Nesa, CEl
Planning Process Overview

pPsD- Deig bliy,

Set Goals
Gather Data
Analyze Data
Create Plan
Implement Plan
Monitor Plan

Data Sources:
Network Operational Data.
NOCS Data, Requirement/Feedback
Grid O&M Data/RequirementFeedback.
Govt.Plan (PWD, RAJUK, City Corporation, Ministry, Railway etc.).
Govt. Mega Project (MRT, Roads, Bridge etc.)
Private Sector Investment Plan
Donor Agency (ADBIJICAWB/China etc.)

Structure of Planning &Design Offic of. DPDC.

CE (P&D)
SE (Design Circle) SE (Distribution Planning) Reneiab

Project DP
System DPSD DP (North) DP (South)
Planning. Planning (Central)

Network Planning
DataCollection from NOcS, Grid O&M, System Services, SCADA.
Existing System Study.
ldentification of drawbacks and alternative solutions on existing network.
ldentification the need and scope of Job for (Transformer, Lines etc.)
Job Preparation and Approval from Management.
Activities for change management of job implementation and Job revision
(Adaptive process).
Load Forecast for medium (01 year to 05 year) and Longterm (03+ years).
Study of future Technology, Policy (PSMP, IEPMP, 8th Five year Plan,
Study result from Ministry) and future market, management instructions et.
Future Need Assessment considering Load demand, customer demand, system
improvement, organizations Goal, Govt. Policy and Master Plan.
67 |Co urse Review. 19th Foundation Train ing Course
 ldentification of scope of next Project or Job.
Feasibility Study (Technical end Financial etc.)
Readjustment or Rearrangement of Scope of Works for Ongoing Project
Finalization of Power Evacuation, Source Lines, Substation, Switchgear
of works for ongoing Project (i.e G2G, PDSD etc.)

Design and Documentations

Study of existing Equipment's, Specifications, Standards etc.
Collection and upgradation of Technology trend and Standardization
IEEE, BS, IS).
Guidelines from Ministry or Power cell.
Preparation of Design requirements for Equipment's of substatons anc linas
Preparation of GTP and Specification for Equipment's.
Studyand preparation of Bidding Documents or Tender Documents for tur
Project and Procurements.
Tender Evaluation (TECMeeting, Negotiation etc.)
Approval of GTP, Design, Drawing submitted by contractors for Proi
implementations.
Project Planning and Formúlation:
Preparation of documentation of MTBF.
Preparation of PDPP.
Project Formulation.
Preparation of DPP.
Coordination for Approval of DPP.
Communication with Donor Agency
Documentation &facilitation for Loan/Grant Agreements.

Types of Projects:
Based on Project Nature:
Investment Project (IP)
Technical Assistance Project (TAP)
Survey and/or Feasibility Study Project (FS)
Based onFunding Source:
GOBfunded project
Foreign funded project
Self-financed project

68| ( o urse Revie w

191h Fcundation ïrai nin Cóurs
 F19D14L38 (20240310)
Managing DPDC for Excellence [Khairul Bashar,CMD]
Excellence 0s a measure of
consistently superior performance
/ surpasses requirementsand expectations
V without demonstrating flaws or waste

Coneric Characteristics of Worid Class/Highly Performing Organisations

VZero (DefectUAccidernUBreakdownWastage)
V Abias for action. Vision of Future Role
Autonomy &Enterprise ship among employees
V Productivity through people
V Social Responsibility
/ Environment Friendly
Simple &lean (forms,staff, inventory etc)
Future Generic Characteristics of Electricity Distribution Business
1. Power Quality:
Zero Outages
No fluctuation
Un- interruptive Supply
2. Green Power
No wastages
Non-conventional
No pollution
3. managing in real-time
4. an intelligent system,
5. Reliable two way distribution infrastructure supporting digitalsociety,
6. réspons1ve,
7. adaptive,
8. eco-sensitive.
9. flexible.
10.price-siTart,
11.self-diagnosing.
12 self-healing

Oniy Change is permanent

We do not only do different things but do things differently
Quality Change is essential for survival
Survival is not compulsory
Basics &Greatest of allchange: Change in Attitude {people with flexible mind &ability to
think out of box are human resources}
Its attitude which depict your hundred percent
69|Cuurse Reiew- 191h Found ation Training Co urse
Approaches f Chane
Att ia the produce of the system
tatish as a Quality Focused Institution(QMS, EMS, OHS may be
(ntroduce Policy Management (PDCA) TQ
A Cutural Approach
Establish DPDC as Aligned Organisation
Institute Leadership throughout DPDC
Continuous, systemaBic Improvoment
Self-assumed Responsibility
Creativity
Engagement: harnossing full employee potential
Individual Approaches: Start Today- Fix Your Atitude
"Get rid of the conventional you
"Be compliant everywhere at all stages: TQP: Be Ethical
" Look for root
causes,
"look beyond, make breakthrough {story of (shoe
(learning geography, Case of Gafur, selling diodes)}selers)
" Never compromise with truth even if you are
" Master the art of customer service (sharing, alone
forbearance,
respect, honesty, integrity, non-violence, self-less service) tolerance, mutual
" (control the devil inside you)

An Organisation's ability is sum of contribution of all its People

Actionable First Step:

o Policy Deployment
o KAIZEN: Continuous Improvement: Preparing
o 5-8: up to Preventive stage (5th Stage) Mind-set
implementation
(Address Entire DPDC)

70 C o urse Revie w- 19 th Fo
undation i iaining Cou ise
 rson15L29 (20240318)- NOCS Operation- [Md Mohiul Alam, SE TnD]

YActivities in aNOCS Division

Power Supply
OUninterruptible
O Commercial Activities
ORevenue Protection
OCustomer Service
) Performance Target
J Administrative
ODevelopment Works
Others

OUninterruptible Power Supply

" Maintenance of Overhead and Underground Lines, RMUs and Distribution
Transformers
"Load Measurement &Load Balancing of Distribution Transformers
" Making Single Line Diagram of Distribution Lines and Feeders and keeping it Up
to-date
"Duty in Divisional Control Room
Commercial Activities
" Meter Reading of' MT Customers, making bills
" Taking steps for collection of Arrears

Revenue Protection
" Meter Checking and FindingOut Pilferage/ Problems at Customers' Premise
"Supervising the activities of SAEs and Meter Readers
"Being careful about doubtful customers (use of overloads, side connections,
tendency to move away keeping arrear)

Custormer Service
"Taking steps against Customers' Prayer (e.g. New Connection, Name Change,
Tariff Change, Permanent Disconnection, etc.)
"Giving instant technical support (by Control Room)
"Taking steps to fulfill APIPerformance Targets- System Loss, CB Ratio, SAIDI,
SAIFI, etc.
" Maintaining System loss of Various Feeders within Target Figure

OAdministrative
Various matters as per the instruction of Executive Engineer
"Being alert about Audit Objections
" Proper Filingof Necessary Papers and Documents
" Making Various reportsessential for office activities and for higher authority
" Trainingup staffs and other officers

71 |Course Review- 19th Found ation Training Course

 ODevelopment Works building neW
SUbstation
and
" Making Proposal for Development Works(e.a.. RMU and other
of transformers,
line, or renovation,installation
distribution
equipments, or renovation) official activities
" IntroducingInnovative ldea to enhance
OOthers
"Attending Training program as trainer organization
" Attending important meeting outside your office or
"Inspectionworks
"Committee
" worksactivities (arrangement of picnic, sports, competition and other
Extracurricular
recreational events)

Billing System
Manual Bill (up to 2003)
Computerized Bill (since 2001-03)
Center-point of Computerized Billing System: ICT Circle, DPDC
36 NOCS are connectedwith ICT Circle by Optical Fibre Cable
East NOCS has an ICT section, which is connected to the central Billing Server.

Billing Software
Supplied and Supervised by:
Contractor, e.g. SRL (System Resource Limited)
Controlled by ICT Circle
Responsibility: DGM (CT), Revenue
Programs used:
Empower, XBC:
Toenter and process Data- Meter Reading, DCS, Census, etc
Password Protected
Authorization Limited
Controlled by ICT Circle
TOAD:
To retrieve data from Billing Server
by using SQL (Structured Query Language)
Not Password Protected
Data may not be reliable

Billing Schedule:
This is used to perform various billing activities in time.
72|Course Review- 19th foundation raininr
 F19D16L40 (20240324)- KPI, Satety, Fire- (Md Ashraf Uddin, M(HR)I
KPI: Key Point Installation

çafrytfuf (KPIDC)

Cafrq sft efo (KPISurvey Team)

qifa fARTs (Security of Premises)

DPDC has28 KPIof Three Classes (1Kh, 1Ga &2Ya)

.1kh: 2 Nos.
" Grid Substation (132/33/11 kv), Dhanmondi +SCADA Control Room
"Grid Substation (132/33/11 kV), Mogbazar
K1Ga: 4Nos.
" Grid Substation (132/33/11 kv), Ullon
"Grid Substation (132/33/11 kV), Maniknagar
" Grid Substation (132/33/11 kV), Kamrangirchar
"Grid Substation (132/33/11 kv), Lalbag

Fire Safety Protocol of DPDC

" DPDC has the following Fire safety Equipment/Items for the protection of its valuable
equipment/material and manpower. These are as follows:
"Fire Extinguisher -1611 Nos. (ABC&E dry powder and Co2);
"Smoke Detector &Fire Alarm System -37 Nos. (Purchase processing: Another 25 Nos.
System's)
+Gas Mask-172 Nos.
"Fire Blanket-158 Nos.
" Hand Gloves-316 pairs.

73|Co!rse Review. 19th Found ation Training Co urse

 7-a (Class-A)
(A-R(Class-B)
/st-(Class-C)
- f (Class-D)
A2(Class-E)
/D-F (Class-F)

8. GtyJ<EA 7

74 | Course Review- 19 th Foundation Training Course

 F19D17L41 (20240331)-5-5, Office Mgt- [Mahbub ul Alam, Ex SEl

5-S is an important tool of Quality ControUManagement, as originated in Japan

5Sin Japanese/ English/ Bengali

SL no Japanese English Bengali

S-1 Seiri Sort Meaning
S-2 Seiton Set/Store
S-3 Seiso Shine/
S-4 Seiketsu Standardize fTH
S-5 Sitsuke Sustain

Benefits of 5S implementation
reduced mistakes or errors from employees
reduced search time in locating files, information and supplies
improved employee safety and morale
improved customer service.

Functions of Management
Planning:
Organising;
Staffing;
Directing:
Motivating;
Co-ordinating.

Basic Functions of Office Management

Receiving Information;
Recording Information;
Arranging Information;
Giving Information

75 | 0urse R e view - 19th Foun dation Training Course

F19D19L42 (20240429)- Asset Management- [Haidar Ali, DGM (Fin)|
What is Assat?
resu of past events and from which
An BSSt is resUrDe CoHrolled ty ho ony AS a
CoNomit benefits Be YDAtNd to fow to the onty
Categories of Assets Non-Curent Fived
Curtent/ Sho# Tertm
Ionig-term resourCes requireg mora
expected to be coVertad into cash than a year
within one year Property. plant and equipent
CAsh and cash egutvalerits. BC0OUtS
receivable, ivenitory. and verious
prepaid xpenses.
equipment are assets.
PROPERTY, PLANT, AND EQUIPMENT: Property. plant. and
plant assets and fixed assets
durable nature. Other terms Commonly Used are
Cost of Equipment
equipment and preparing it for
Include all expenditures incurred in acquitring the
Costs include:
purchase price,
freight and handling charges,
insurance on the equipment while in transit,
cOst of special foundations if required,
assembling and installation costs,and
cOsts of conducting trial runs.

VALUATIONOF PROPERTY, PLANT &EQUIPMENT: periods using either the

Companies value property, plant, and equipment in subsequent
GOst method or
fair value (revaluation) method.

Asset Management (|SO 55000): actual value to an

Assets- are items, things or entities that have a potential or
organization.
branding and culture.
Itmay includes physical assets, technology, people
The focus is on physical asset
Asset Management Standard:
ISO 55000:2014-Asset Management Overview, principles and terminology
ISO 55001:2014-Requirements
ISO 55002:2014-Guidelines for application of ISO 55001
non-financial functions in
ISO55010:2019-Guidance on the alignment of financial and
asset management

DPDC Asset Management System &Ministry ERP

ERP Integration
> Upload asset information using template
} Upload asset depreciation book information using template
Upload asset journal information using template
> Post Journal
Dtn3
76| Co urse Revie w 19th Fo undat ion
F19D19L43 (20240429)- Electrical Safety-[Hasnur Rahman, SE1
Why Safety Rules are Needed?
Safety rules help you controiI your and Others isk of injury or
death from workolace
hazards.

OSHA Occupational Safety and Health Administration

It is part of the United States Department of Labor
(OSH act was enacted at 1970 )

There are four main types of electrical injuries:

1. (Direct) Death due to electrical shock
2. [Direct] Electrical shock
3. [Direct) Burns
4 [indirect] Falls (VWorkers in elevated locations who
resulting in serious injury or death)
experience a shock may fall,
AC or DC - Which One is More Dangerous And Why ?
AC Voltage and current with low frequency i.e. 50 Hz or 60 Hz is
more dangerous
than AC with higher frequency (say 500 Or 600 Hz).
Same is the case i.e. AC Currents and voltages are three to five times
more
dangerous than DC having the same level of voltage.
V In case cf DC voltage and currents, It causes asingle convulsive
contraction (a jerky and uncontrollable process in which muscles become shorter
and tighter) which pushes the victim away from the DC current or voltage
source they touched.
In case of AC voltage and currents, it causes tetany (a condition marked by
intermittent muscular spasms) or extended muscle contraction which leads
to freezing the victim (or part(s) of the body) touching the AC voltage or current
SOurce

Shock Severity/ M$A SIS9T.

Currents above 10 mA* can paralyze or "freeze" muscles.
Currents more than 75 mA can cause a rapid, ineffective heartbeat -- death will
OCCur ina few minutes unless a defibrillator is used
Above 36 V is considered dangerous for human body
Safe approsch distance for Person from Exposed Live Parts
Circuit Voltage Distance
< 1 KV 0.5 Meter
11 KV 1.5 Meter
22 KV 2.0 Meter
33 KV 2.5 Meter
66 KV 3.0 Meter
110 KV 4.0 Meter

>220 KV 6.0 Meter

77| Co urse Review- 19th Found ation Training Cou rse

F19D28L48 (20240820)
Innovation, Social Media- [DM Kamrul Hasan, Manager(ICT))

Cyber Security
Cyber-security is the practice of defending computers, servers, mobile devices,
electronic systems, networks, and data from malicious attacks.
"Network security is the practice of securing acomputer network from intruders or
attacker
" Application security focuses on keeping software and devices free of threats.
"Information security protects the integrity and privacy of data, both in storage and in
transit.
"Operational security includes the processs and decisions for handling and
protecting data assets. The permissions users have when accessing a network and
the procedures that determine how and where data may be stored or shared all fall
under this umbrella.

A threat refers to anew or newly discovered incident with the potential to do harm to a
system or your overallorganization.
There are three main types of threats - natural threats (e.g.,floods or a tornado),
unintentional threats (such as an employee mistakenly accessing the wrong information)
and intentional threats.

Innovation
[Write up by SE TnD]

API Target 2021-22

Joo

Innovation vs Creativity
Creativityis the generation of new idea,
Innovation is converting creative ideas into desired outputs

Innovation Activities in DPDC:

o 10 marks out of 100 in APA target
o Innovative ldea is collected from DPDC
o Innovation Committee works on it
Employees
o Innovation Show-Casing arranged by
o 1st,2nd and 3rd Prizes given to best Ministry yearly
Innovations

83| ew. 19th

Iondation Training Course
 1st 2018
1st: Alo'r Feriwala of REa
2019 Elrtricl$ety Device
not held due to Covid
2020 situati
By Zoom Online
1st brize
Brd 2021 Monopole Transtormer
not held
2022
not held
2023
2nd Prize:
4th 2024
Apps: Biddut Bondhu

SOCIAL COMMUNICATION MEDIA

[Write up by SE TnD]

Social media are

computer-mediated tools that allow people or companies
to create, share, or exchange information,career interests, ideas, and pictures/videos
in virtual communities and networks.

Facebook Twitter
159Crore Users (Apr'16) 32 Crore Users (Apr 16)
250Crore Users (Apr'20) 38Crore Users (Apr20)

WhatsApp YouTube
100 Crore Users (Apr'16) 100 Crore Users (Apr'16)
200Crore Users (Apr'20) 200Crore Users (Apr'20)

FB in Bangladesh: 5 Crore Users (Jul'20)

DPDC Website Facebook Page of DPDC

84 | ( ouse Review 19h Iound aton Itatnng Course
www.dpdc.gov. bd
or
www.facebook.com/dpdcbd
or

dpdc.gov.bd
facebook.com/dpdcbd
Eacebook is acorporation and online social networking service

headquartered in Menlo Park, California, in the UnitedStates

Its website was launched on February 4, 2004
by
Mark Zuckerberg

with his Harvard College roommates and fellow students Eduardo Saverin,
Andrew
McCollum, Dustin Moskovitz and Chris Hughes.

DPDC's Facebook Page

Contents
Important Events
National News (related)
Recruitment Notice
Recruitment Result
Death News
Retirement NewS
Defendeble
Important Circulars
Performance Data
Billing Schedule
Related Videos
Other relevant Things

Customer Service thru DPDC's Facebook Page

Better Communication thruEasiest Way
What are the necessities of Fabebook Page
o You are having various
information and
Customers/ Employees can easily share events with picture with all-time
their views or suggestions to the availability
Customers can take instant reply/ query from the company
authority
Dependable Power Delighted Customer
Dependable Power Digital Service to Customer
Next to do bythe Authority
Prepare an effective
o Keep the provision forGuideline
Quick feedback to Customers
O Publicity of the
Page to the Employees
35 | urse Rev i e w.
19thFoundation Train i ng CourSe
 Course Training tion Founda 19th Review- urse Co86|
Leave)
(Quarantine fASIS 9)
Leave) (Casual aff$
o 8)
Due) Not (Leave G f aG s 7)
(Maternity 19a gs 6)
lLeave)
Leave)(Medical f6fSSfA 5)
gtsfaU 709 4)
Leave)(Accident
(Extra Fo VT fT 3)
Leave)Ordinary 1ë: 2)
(Ex-Bangladesh RAITT
FO
Leave) asoi 1)
Leave) (Earned
procedure Leave Leave, Types
of
General and
conditions
(20240829)- F19D30L49
System Leave
[Roksana
ager Akter,
 F19D02L50 (20240114)
Reliabilityin Power Supply-[Md Morshed Alam Khan, ED (Enggll
What is Reliability?
Reliability in a distribution system is a measure of the availability / level of electricity supply
service from system to user customer. The size of reliability can be expressed as how
often the systemgoes into blaCkouts, how long the blackout ocCurs and how fast irtakes
to recover from the outage.

1.Reliability Indices SAIDI, SAIFI, CAIDI MAIFI

SAIDIand SAIFI

SAIDI (System Average Interruption Duration Index) and SAIFI (System Average
Interruption Frequency Index) are two important performance indicators used in the
electrical utility industry to assess the reliability of an electricity distribution system. These
indices help utlities and regulators measure and improve the quality of electricity supply.
Here's how you calculate SAIDI and SAIFI

SAIDI(System Average Interruption Duration Index)

SAIDImeasures the average duration of interruptions per customer over a specified time
period. It is typicaly expressed in minutes per customer per year (or some other time unit
like hours).
The formula for SAIDI is:
SAIDI= (Total Duration of Interruptions) / (Total Number of Customers)
Total Duration of Interuptions: This is the sum of the durations of all interruptions that
Occurred within the time period you are measuring. The duration can be in minutes, hours,
or any other time unit, but it should be consisternt with the time unit used for SAIDI,
Total Number of Customers: This is the total number of customers served by the
distribution system during the same time period.

SAIFI (System Average Interruption Frequency Index)

SAIFI measures the average number of interruptions per customer over a specified time
period.

The formula for SAIFIis:

SAIFI=(Total Number of Interruptions) / (Total Number of Customers)
Total Number of Interruptions: This is the total count of all interruptions that occurred
within the time period you are measuring.
Total Number of Customers: This is the same as in the SAIDI calculation--the total
number of customers served by the distribution system during the same time period.

87 | Co urse Review- 19th

Foundation Training Course
 F19D03L51
Power (20240115) Alam,SETnD]
Distibution System-[Md Mohiul.
MechanicalEnergy)
Electrical
In a conductor there are a crore of electrons, when
Energy comes from (Magnetic Energy + these electrons are forcedto move to
and fro, then current is flown thru the Conductor, and electricenergyis recelved atthe end

of the conductor.
In a power generation unit, there are three portions: boiler, turbine, gererator.
In a generator, voltage is measured, its value may be 11-kV(say)

After
generation, power needs to be sent to transmission. called
During transmission, Current loss (12R), which is
is kept
Loss or Transmission Loss. To make thelow current.low, voltage is increased, because Line
to minimize heat
Power = Voltage >x Current
Voltage is increased by using a Step Up Transformer. Say, from 11-kVto 230-kV.
When the
transmission line
vanous electrical instrumentsarrived in, a city, then we need to reduce the voltage, because
(light fan an fridne if etc.) run in very low
range of 180-240 volt (single phase) and Volage In
360-480 yolt (three phase).

Power Distribution System

PGCB
(53/00-fy

(beyoo-cef)
PDB

SS/o.83Q
DPDC

88
Course Revi e w- 19th
FoUndation
Training Course
31/11-kV Substation
Main Element: Transformer
(this is called Power Transformer in
Other Elements: Substation)
" Auxiliary Transformer
Breaker
Bus Bar
Bus Section (breaker) [for Alternative
CT (Current Transformer) Supply]
PT (Potential Transformer)
11-kV Feeder (OH/UG)
The Single Line Diagram of 33/11-kV Substation is
The Single Line Diagram of 132/33-kV or higher discussed.
level Substations are exactly same
A
substation has 2 purpose: (a) to step down the voltage, (b) to
split the power supply
In a substation, when we think without a
only spliting the power supply lines, then it istransformer, step down not
called a Switching Station happening here,
So, In Power Distribution System, we are
1) Power Station (or Power Plant): to having 3 stations:
2) Substation: to step up or down the generate electricity
3) Switching Station: only voltage and splitting the supply lines
splitting the supply lines
11-kV Underground Network
11-kV Underground Network is vastly
approximately 50 RMU(Ring MainUnit) whichusedare inswitching
NOCS Ramna division. There are
Underground Network is not available in all of 36 NOCS, points on the ground.
important and sensitive instalations. because this is made for very
Besides Ramna, there are a few NOCS (e.g.
etc.) which use Shere Bangla, Jigatola, Paribag,
Underground Network Motijheel,
Underground cables passes beside the footpaths, in 4/5 foot depth,
So that in case of any fault in
(beside footpath). Nationally,UGline, the line can be repaired by this is beside footpath
cable should never run digging side of the road
below any building.
11-kV Overhead Feeders contain:
Main Cable from Substion
Poles, 11-kV Line, Distribution
LT Line and
Jumper
Transformer
11-kVCustomers Substations

aiangard Height of Poles (PATCSTA GESO|)

LT Line (400/230V) 9-10 meter
11KV Line
11-12 meter
33KV Line
12-15 mete
89 |COUrse
Review. 19 th
Foundation Tra ining Course
 F19D07L53 (20240206)- SCADA system-(Ruhul Amin Fakir, SE]

SCADA: Supervisory Control And Data Acquisition

Ned of SCADA
Timely Operation &Analysis
Control over Remote Location
Bring Efficiency
Easiness through Automation

SCADA is in growing need for different industries like the Power Sector, Communication,
Transportation,etc.
What is SCADA?
SCADA is made up of both Software and Hardware elements to create a Monitoring
&Control system used for industrial automation.
Centralized System
Supervision of Equipments
Collection of Data
Data management, Control and Monitor by Humans

sCADA Main Components

. Supervisory Computer
Remote Terminal Unit (RTU)
Programmable Logic Controller (PLC)
Human Machine lnterface (HMI)
Wireless/ Wired Communication

Advantages of SCADA
Optimizing Performance
Reliability and Robustness
Maximize Productivity
Improve Quality
Reduce Operating and Maintenance costs
Integrate with Business Systems

DPDC SCADA system communicates with:

NLDC (National Load Despatch Center) of PGCB
NOCS Control Rooms of DPDC
Substations of DPDC

91 i c n Eview- 19th Found ation Training Course

 92 AMR/RMR
Metering
System Smart
Meter
Course
You Meter Over OverAll OMF calculations fromEnergy
the ThedifferentEnergyWhatF19D08L54
can RMR-Remote
Reading system. billing
centralSmartshortSmartcustomer A basic is
PTAll Meter AMR claritySmart
Consumption energy
Multiplication smart types Meter
Multiplication
find Ratio)]
circuitry,
makes ne
Review -Automatic intervals
meters meters = =
Energy Electronic
to
the meters
of H
x(KWH)
Where,VlcosØ Load of is
(20240207)-
get meter?a
meter x consumption meter the load.
DMF. of x device
- throughout
enabletypically communicate V= Hour Converts
19th CT Factor Factor electric is units
Meter an Voltage, that
and of EnergY
daticn = of two-way
PT (Line Energy Reading energy,
record behavior, electronics
the
electricalthem meter measure
ratio
I=
day. the in
CT communication energy voltage Current, senses
to Meter-
in Meter informations energy the
the Ratio to device the
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the cosø= the amount
manufacturer x is levels, (KWH) digital (Sahed
ining calculated
Line Utility that current
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H=Hour whichsignal and electric Biswas,
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(Meter the SE]
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NLDC System

National Load Dispatch Centre (NLDC),

Shutdown Procedure and Communication with LDC

Power System Operation

The basic objective of any power system control, is to match continuously the Consumers
demand with generation economically and without exceeding the allowed deviations in

voltage and frequency.

Operation of NLDC
day ahead (short term) forecast of s.
National Load Dispatch Centre makes usually one
which generation units plants h
hourly demand over the next day. Then it decides
to difterent parts of h.
committed and how much share each be allocated corresponding economically whil
demand can be met
forecasted load profile so that consumers'
involved in the process N
maintaining the system secure. Five major steps are
(Forecasting' to »Decision implementation'.

Short Term Load Forecast (SLF)

statistical
Load forecasting is the prediction of future electricity demand by using some
techniques to adjust past demands to present weather conditions and other anticipate
events. For day-to-day operation, covering one day or a week, short-term forecasting i
needed in order to commit enough generating capacity formatting the forecasting demand
and for maintaining the required spinning reserve.

Unit Commitment (UC)

The total load of apower system is not constant but varies throughout the day and
reaches a different peak value from one day to another. Therefore it isnecessary to decide
in advance which generators are to startup, when to connect them to the network, the
sequence in which the operating units should be shut down, and for how long. Te
computational procedure for making such decisions is called unit commitment (UC), anda
unit when scheduled for connection to the system is said to be committed.

Economic Load Dispatch (ELD)

Economic Load Dispatch determines the best allocation of generation reguirement
among the committed generating units so that the total cost of supplying the energy
meet the demand within the constraints imposed by security considerations is minimized
96| Course Review- 19th Foun datton Training Course
Economic dispatching/scheduling mainly deal with fuel cost because other costs such as
maintenance, salaries, etc will be of very small percentage of fuel cost and are fixed.
Load Management
Load management, also known as demand side management (DSM), is the process of
balancing the supply of electricity on the network with the electrical load by adjusting or
controlling the load rather than the power station output. This can be achieved by
Peak Clipping: "direct intervention of the utility in real time " the use of frequency
sensitive relays triggering circuit breakers (ripple control) " time clocks
Load Shifting: " using special tariffs to influence consumer behavior.

Shut Down Approval Procedure

" All Shut Down related to Tranamission System is processed by Energy
Management Division(EMD)of LDC, approved by CE SO NLDC and implemented by
Network Operation Division(NOD) of LDC &respective S/S. " Shutdown request
should come through proper authority (as applicable). " Emergency Shutdown
should be commenced via NLDC control room. " Allshutdownrequest should come
in a written document with switching schedule. For charging new S/S, Line,
Transformer etc. similar procedure mentioned above will be applicable.
Communication with LDC
NLDCsend instructions (over phone): " To generating units for Starting up / Shut
down or changing MW and MVAR. " To Substation for line or equipment shut down
7charging up, transformer tap change, Capacitor bank operation and load
monitoring. " To distribution control room for load allocation and monitoring. " All
grid substations, Generating units must inform immediately any over loading, red
hot or tripping information to NLDC as soon as possible. " NLDC collect hourly
generation, load, voltage, energy reading, substation maximum load, flow of
interconnector data hourly

97|ourse Review 19th Foundation Training Course

 F19D11L57 (20240215)
Distibution Transformer and its function- [Tapon kumar Mondal, SE]
Working Principle of Transformer
What is a transformer?
Electrical transformer is a static electrical machine which transforms electrical
power from one circuit to another circuit, without changing the frequency.
Transformer can increase or decrease the voltage with corresponding decrease or
increase in current.

Its Classification and construction

Types of Transformers:
Transformers can be classified on different basis, like types of construction, types
of cooling etc. (D) On the basis of their use
(A) On the basis of construction:
() Core type transformer and Power transformer:
Distribution transformer:
(0) Shelltype transformer Instrument transformer:
(B) On the basis of their purpose Current transformer (CT)
Step up transformer: Potential transformer (PT)
Step down transformer:
(C) On the basis of type of supply (E) On the basis of cooling employed
Single phase transformer Oil-flled self cooled type
Three phase transformer Oil-filled water cooled type
Air blast type (air cooled)

Type of Cooling: Oil natural, air natural

A)ONAN, OA
B) ONAF, FA Oil natural, air forced
C) OFAF, FOA Oil forced, air forced
D) ODAF,FOA -Oildirected, air forced
some or allof windings
-The oil ispumped and directed through
E) OFWF, FOW -Oil forced, water forced
F) ODWF,FOW -Oil directed, water forced

Rated Frequency & Phase

50Hz or 60 Hz
1Phase or 3 Phase

% Impedance or impedance voltage transformer the voltage drop on full load due to the
a
The percentage impedance ofreactance
windingresistance and leakage expressed as a percentage of the rated voltage.

For example,
impedance voltage at:
Minimum Tap (Tap-1, 13.49%)
Rated Tap (Tap-9, 12.86%)
Maximum Tap (Tap-21, 12.67%)
101 | Course Review- 19th Foun dation Train ing Course
 [write up bySE TnD]
Basic Parameters
(A)
1. Current () in Ampere
2. Voltage(V) in Volt (V)
3. Resistance (R) in Ohm (0)
132Ky
KV, 230KV,KV
Standard Voltages KV, 400 KV, 275 6.6KV,3.3
750 KV,
High Voltage: 33KV, 11240V(1-Phase)
66 KV,(3-Phase),
Medium Voltage: 415V
Low Voltage:
clectricityflow
levelin
Transformers: changes voltage
Two types (on various basis):
Step Up/ Step Down
l-phase/ 3-phase
Pad mounted/ Pole inounted
V Oiltype/ Dry type
XF (CT and PT)
ONAN/ONAF
Distribution XF/AuxiliaryXF/ Instrument
Fower XF/
Standard Transformer Sizes:
10,15.25,50,75,100 KVA
Y Single Phase (11/0.23kV): KVA
V Three Phase (11/0.4 KV): 100,200,250
V Three Phase (33/11 KV): 2.5,5,10,20 MVA

HowTransformer Works ?
Electromagnetic Induction
There are 6 coils inside a transformer- 3 primary coils, 3 secondary coils
Secondary coils are inserted into Primary coils concentrically

No. of turns in Secondary coil is kept less than in Primary coil, so Voltage become
Secondary side maintaining the ratio same (the ratio of no.of turns =the ratio of

When voltage increases, current decreases proportionally keeping the tot

constant.

Core is used inside the transformer to hold the coils farmly in position.
Transformer oil is used (a) to dissipate heat outside from the coils, and (b)
insulation between thecoils.

102 | Course Revie w- 19 th Fo undat ion

Training Course
 F19D13L58 (20240222)- Cables(OH &UG)- [Foyez Karim, XENI
A
cable is a thick conductor, or a group of conductors inside a proper insulation
which is used to carry electricity. medium,
Classification of Cables
According to type According to Voltage:
OOverhead Cable OLow-tension (Up to 1k)
Underground Cable O High-tension (Up to 11kV)
OSupper-tension (Up to 33kV)
OExtra-high tension (Up to 66kV)
OExtra super tension (132kV and above)

Classification of Conductors
According toVoltage:
OLow-tension (Up to 1kV): ANT,
IMedium-tension (Up to 33kV):
WASP
uHigh-tension (Up to 132kV): GOPHER, DOG, MERLIN, Grosbeak etc.
Grosbeak, Millard etc.
Advantages &Disadvantages of UG line
Advantages:
Disadvantages:
"Better general appearance "The major drawback is that they have greater
" Less Prone to damage through
" Low maintenance cost storms or lighting installation cost and introduce insulation
Less chances of faults problems at high voltages compared with
Smallvoltage drops equivalent overhead system.

Insulating Materials
D Impregnated Paper
O Poly Vinyl Chloride
O Polyethylene
DCross Linked
Polyethylene
List of Test to be done for UG Cables
1. Type Test
2. Routine Test
3. Sample Test
Type Test
Electrical
" Insulation
Resistance at Ambient &Maximum Temperature
"Bending Test
"Partial Discharge Test
"Tan Delta Test
"Heating Cycle Test
" Impulse test
followed by a voltage test
"Voltage test for 4h
"Resistivity of semi-conducting Screens
103 | Cu åISe
Reyiew- 19th Found ation
Training Course
 Non Electrical Test
measurement
oVErall diamete Conductor &Insulation Screen Metal
""Conductor Cables
&
Thickess Insuiation,
sheath, Filler,metSUTBmetit
of Sheathetc.
Armour, Innet &Outer
Bedding.
Tensile Strenoth/Annealing test
*Ageing test of cable parts non-metal sheaths
" PressUre test t high temperature on insuiations and
"heat shock test
"Hot set test
"Water absorption test
"Shrinkage test
hardness test
"Flammability test
Routine Test Sample Test
"Conductor Diameter
Conductor Resistance "Insulation Thickness
" Partial Discharpe Test
" Sheath Thickness
High Voltage Test
"Insulation Resistance Test " Voltage test for 4 hours
" Hot set test

Test After Installation

"DC voltage test
" Insulation Resistance Test
" High Voltage Test
"Sheath Continuity test
Short Circuit Withstand Test
1. Short Circuit current carrying capacity
25 KA for 300 mm2 Cable for 3 Sec
10KA for 120 mm2 Cable for 3 Sec
Eiongation Test
The elongation of Cable is a measure of the length that the Cable can be stretched
to before breaking.
Fault Locating
The modern fault Iocatingapproach is a three-step heuristic
Surge wave generators with built-in high voltage DC sourceprocess using
"capacitor discharge capabilities (thumper)
" and time domain reflectometer (radar).
" Surge wave receiver (e.g. digiphone+)

Fault locating steps

"ldentifying the fault
"Pre-locating
" Pinpointing

104 | Course Review 19th

Foundation Tran ng Co urso
 F19D14L59 (20240310)- Switchgear- [Fahim Tanvir Azad, XEN]
Switchgear: Electrical switchgear regulates, protects, and isolates a power system with a
variety of controls housed in a metal enclosure.

Classification of Switchgear:

Insulation Medium
-AIS
Interrupter Medium Driver Operating Mechanism
OCB Spring
-GIS VCB
-SIS Hydraulic
GCB Pneumatic
ACB Motor
Magnetic
Circu: Breaher

Control &Relay Panel (CRP)

Component of CRP:
1. Protective relay:
A protective relay is arelay device designed to trip acircuit breaker
fault is detected. ie when a
a) O/C + E/F
b) Directional (50,51,50N,51N)
O/C+ E/F (67,67N)
c) Transformer Differential, 87T
d) Line Differential, 87L
e) Distance, 21
2. Trip Circuit Supervision Relay
Trip
(TCS):
circuit superviston relays are used to monitor the trip coil of
breaker. It just checks the coil healthiness. the circuit

4. Master trip relay:

"The main function of Master trip relay is to give trip
isolate or open the electrical supply. command to circuit breaker to
Itis operates only on protection
5. Annunciator:
"An annunciator is an array of indicator
secure a human operator's attention by lights and associated circuitry designed to
blinking
when a process changes into an abnormal state. and sounding an audible buzzer
" The alarm state may be then
causing the alarm light to remain"acknowledged" by an operator pushing a button,
on (solid) rather than
buzzer. The ndicator light does not turn off until the blink, and silencing the
process alarm) has returned to its regular state. actual alarm condition (the
6. Discrepancy switch:

105|Course Revie w- 19th

Found ation Training Course
 "
Discrepancy swtches
switches and Circuit
monitor position of
Disconnector
are used to control,Discrepancy on their Operation.
Breakers and signal any
Measuring meter:
" Ampere Meter
"Volt Meter
"MW Meter
" MVar Meter
"PF Meter
"Multi Function Meter (MFM)
Importance of Adequate Maintenance
}Circuit breaker is often open or closed for long time, they remain idle for 6
onns Or more, due to this reason need to open and closed several times.
Remove any accumulation of dust or foreign material on
Contacts. moving parts and
}The accumulation of dust on the latch surfaces may
breakers. affect the operation of the
A
A
> Environmental condition effect ( temperature, dust, Humidity,
Routine trip testing should be performed every 3 to five year. contamination)
 F19D16L60 (20240324)
Flectrical Measurements[Md Mominul Islam, SE]
Power System: AN electric power system is a
network of
to an electrical
generation, transmission, distribution and useelectrical components deployeo
electric power.
What is Voltage ?
Voltage describes the pressure that pushes electricity, The
by a unit known as Volt (V), and amount of voltage is inalcaled
electronic device.
higher voltages cause more electricity to iow O
Voltage, also known as Electric Tension, or (Electric) potential
in electric potential between two points difference, is the difference
Current: Flow of Electrons is known as Electric Current.
Current has 2 types:
1) Alternating Current
2) Direct Current

Frequency: No. of cycles completed in 1second

Electric Power is the rate at which work is done or energy is transformed into an electric
circuit.
Electric Power = Voltage x Current

Electric Energy is the Energy generated by the movement of Electrons from one point to
another. The movement of charged particles along/ through a medium (say ire)
constitutes current or electricity.

Resistance: When an Electric Current flows through a bulb or any conductor, the
conductor offers some obstruction to the current and this obstruction is known as electrical
resistance and is denoted by R

Capacitance is the ability of a component or circuit to collect and store energy in the form
of an electrical charge

Capacitors are energy storing devices available in many sizes and shapes. They consist
of two plates of conducting material (usually a thin metal) sandwitched between an
insulator made of ceramic, film, glass or other materials, even air.

Conductance:Conductance refers to the atbilityof a material to conduct electrical current.

It is the reciprocal of resistance, which measures how much a material opposes the
current flow.

Electric Charge: It is the physical Property of the matter that cause it to experience a
force, when placed in an electromagnetic field.
The property of a proton or an electron, which gives rise to electrostatic force between
them is called Electric Charge.

107 | Course Revie w- 19th Foundati0n Training Cours e

 change in the
electric
oppose a
electrical conductor to and Henry is the SI unit of
Inductance is the tendency of an represent the inductance. produce an emf ofof
Current flowing through it. Lis usedto inductance required to
1,
the amount of
inductance. 1 Henry is defined as the conductor is at the rate of Ampere
change in the
1volt in aconductor when the current change
per second.
that a circuit ora part of a circuit
Electrical impedance, measure of the total opposition
presents to electric current.
Impedance denoted by 2.
Impedance includes both resistance and reactance.
 F19D17L61 (20240331)- Basbar System [Nilanjon, XEN]l
Definition of Substation

The assembly of apparatus used to change some characteristic (e.g. Voltage, a.c to dc,
frequency, power factor etc)of electric supply is called a sub-station.
Classification of Substation

ACcording to service requirements

Transfornmer Substations: They are used to transform power from one voltage level to
another voltage level. They are further classified into Step-up substations, Primary grid
substations, Secondary substations and Distribution substations.
Switching substativns: These substations are.meant for switchingoperations of power lines
without transforming the voltage.
Converting substation: are meant for either converting AC to DCor vice versa. Some are
used to change the frequency from higher to lower or vice versa for industry utilizations
According to constructional features

Indoor substations: All equipment of the substation are installed within the station
buildings. isolators, etc.,
Outdoor substations: All equipment such as transformers, circuit breakers,
are installedoutdoors.
major
Underground substations: In thickly populated areas where the space is theare laid
the substations
constraint, and cost of land is higher, under such situation
underground equipment installed
Pole mounted substations: This is an outdoor substation with
overhead on a H pole or 4 pole structure.

Components of electrical substation:

Primary components: Secondary components:

I. Busbar
1. Bay Marshalling Kiosk (BMK)
2. Cable Trench
2. Bus Disconnecting Switch/Bus Isolator 3. Power and Control Cable
3. Circuit Breaker
4. Current Transformer 4. Control Panel
5. Line Disconnecting Switch/Line Isolator S. Protection Panel
6. Earth Switch 6. Indication Meter
7. Insulator 7. Tariff Meter
8. Potential Transformer 8. Bay Replica and T-N-C Switch
9. Lightning Arrestor 9. Protective Relay
10. Transforiner (Depends on type) 10. Auxiliary Relay
I1. Capacitor Bank (Optional) |1. Battery
12. Wave Trap (Optional) 12. Battery Charger
13.Substation Automation Systenm (Optional)
109| Coursc Review 19th Found ation Training Course
 Definition of AIS and GIS terminations
Air Insulated Switchgear(AISE
that has
and
equipment
the busbars air for insulation to
anbient
ground. general y
An electric power substation propertiesof
open to airand utilizes insulation
solid metal
a
Gas Insulated Switchgear (AIS):composite device encapsulatedin bars, transformere tha frame
Agas-insulated switchgear IS a such as circuit breakers, bus sulfur hexafluoridecart"h
in
houses differcnt electrical devicesthese devices are immersed devices.
etc. AlI barrier
switches, surge arrestors, bordered by
(SF6) inside shielded compart1ments that are
GIS.
Comiarison oI AIS änd
GIS
Attrlbute AIS SF6 gas
High - Initlal
Insulating medium Alr
Low- initial Low ver lifetim
Equipment cost High Over lifetirme
Significantly less
Maintenance cost over the lifetime Signiflcantly high Smaller footprint
Area Larger footprint Less cable
sirnce
Cabies More cables required
at a dlstance
HV equlpment is
.....
Less
Site preparation, mobilisation cost, More
earth levelling, fencing and road costs Very low
Erection 'and commissioning timne High GIS O&M requires only Some
more
Operations and maintenance (O&M) Time for AlS O&M is
O&M preliminary checks
than twice that for GIS
No environmental issues

Source: BHEL presentation ata recent Power Line conference

Definition of Busbar
Bus bar:
This is a very low impedance and high current carryingcapacity conductor having
multiple numbers of incoming and outgoing lines electrically connected and
operating at the same voltage.
Various bus bar arrangements:
Single bus bar arrangement
Single bus bar with sectionalizer
o Double bus bar single breaker arrangement
o Double bus bar double breaker
o One and half breaker arrangement
arrangement
o Ringmain arrangement

110 | Course ReviewW- 19th Found

ation Trainng Course
 F19D18L63 (20240423)
Battery and Battery Charger[Mahbubur Rahman Babu, XEN]
Substation DC System
An electrical substticon can htve ote ot severat rx eveteg Eetors affcting the
of svstetis Dre the heed fo thore th oie voiage Nevet and the teed nuntber
for dupieain
systems. Today. nomalDC auxiliary supply systes it power
either on the 110 VoL220,V level, thoR ower evels exist Asulbstations
are
NpicaTENmpeoperting
of these
51 stems would be the optical telecomitmunicaticn devices or the Pt.CC, which tomally
requires 48V

Wb Substotion DC System is EsSential

Circuit breaker trip and closing coils
Protective relays and aUxiliary trip relays
Alarm/ Annunciation system
Substation automation system (SAS)
Supervisory control and data acquisition (SCADA) sy stem
Communications equipments, etc
Simple Battery &Battery Charger:
DC Distribution Board

-
Battery Charger
DVR

Battery
Bank

Maintenance: DC System
General Cleaning: Battery Charger and Battery Bank
Nut-bolt tightening
Top up of de-mineralized water tothe desired level
Specific gravity test of cell electrolyte
Cellvoltage measurement
Cell impedance measurement
Cell strap resistance measurement
Load test

113 | CoUrse Review. 19th foundation Itaining Course

 Float and boost mode functionality checking
Indication lamps checking and replacement if required
Removal of +ve and -ve earth fault

DCDB: DC Distribution Board

says DCDB is used for DC Distribution to different load points. DC is
As the name MCBs. There are battery earth
distributed todifferent load points through their respective in
fault relays, DC undervoltage or over-voltagerelays for protection purposes. instalied
DCDB. equipment such as the
DCdistribution is used in a substation to power the substation control
switch-gears, tap changers, relays and control systems
 E19D18L64 (20240423)- Protection System [Arif,
XENI
«Fault" in Electric Power System:
Inelectric power system, a fault may be
defined as
Abnormal flow of electriC Current due to short circuit (as a result of
failure). insulation
. Sudden over-shoot or dip of
voltage (lightning&switching impulse,
delta system etc.). earthfault in
Sudden over-shoot or dip of system frequency
demand). (depends on generation and

"Eault" in Electric Power System:

Faults are mainly Caused By:
A.Overhead Lines
Lightning.
Kites.
Trees.
Moisture.
Salt.
Birds.
Broken Conductors
B.Under Ground Cables
Diggers.
Overloading.
Oil Leakage for Oil Filled Cables.
Partial Discharge incase of XLPE Cable
Ageing
C. Machines
Mechanical Damage.
Unbalanced load.
D. External Faults in Power Transformer
External Short Circuit of Power Transformer
E.Internal Faults in Power Transformer

The principle faults which occurs inside a power transformer are categorized as,
1. Insulation breakdown between winding and earth
2. Insulation breakdown in between different phases
3. Insulation breakdown in between adjacent turns i.e. inter - turn fault
4. Transformer core fault
E. Internal Faults in Power Transformer
F. Fault in Busbar

Faults in the electrical power system:

Transmission &Distribution Line Faults 85%
Substation Equipment &Bus-bar Faults 12%
Transformer/Generator Faults 3%
* | urse Reyiew 191h Fou0dation Tra ining CourSe
Types of Fault
power is disconnected for a
la) Transientfault: longer present if
no
fault is a fault that is
Atransierntand then restored.
shorttime
examples of transient faults include.: contact, lightning strike,
Typical
Momentary tree contact, bird or other animal
conductor clashing etc.

Persistent fault its inception.

persistent fault remains in the system after
A transient faults include:
Typical examples of conductor, cracked insulator disc eto.
Tower collapse, broken
Types of Transmission Line Faults: are single phase to earth,
About 80% of the line faults
10% are two phase to earth faults,
5% are isolated two-phase faults
and 5% are three phase faults.

Symmetric fault:
of the three phases equally. (Examole
A symmetric or balanced fault affects each
three phase fault)
Asymmetric fault:
not affect each of the three phaseg
An asymmetric or unbalanced fault does
equally. (Example: single phase fault).

Requirement of protection in power system:

Power System Protection is required
Toprotect people &property.
Toprotect costly electrical equipment
Toseparate faulty segment within a quickest possible time.
Toensure normal operation of the remaining system.

Members of aHV Protection System:

Current Transformer (CT)
PotentialTransformer (PT)
Circuit Breaker (CB)
Protective Relays
Auxiliary DC System
Trip Circuit
Annunciation System

116 | Co urse Review 19th Found ation Traing Course

 It is done to improve design and construction &project development decisions
Electrical Installation
Usually starts after two or more floors are constructed
Pre-conditions:
Procurement needs to be done (manufacturing order, inspections and shiprnental
Equipment are transported to the
Installation experts are on site
Installation tools/facilities are available at the site

Installation order of major equipment in our project: power transformers -> Capacitor
banks with reactor -> 33kV GIS -> 11kV AIS -> Control &Protection panels

Source and Power Evacuation

Source selection and confirmation
Bay arrangement in source substation
Survey, cable route selection and confirmation
Cable drum scheduling (for 33kV &132kV) and manufacturing order
Cable laying and jointing
Testing and energizing
 F19D24L69(20240716)
Prepaid Metering (NOCS
Pilot Project:
Perspective)- (Md Mohiul Alam, SE TnDl
Installment of 10
thousand
2014 Prepaid Meters in Azimpur Area
PD: Mr H M
Contractor: Mohiuddin, then SE
Smart Card Bangladesh Diesel
Meter (WASION) Plant Ltd (BDP)
Project from Power Division:
Installment of 50 thousand
Prepaid Meters in PDB, REB, DESCO,
2014 DPDC, WZPDCL
Unified System
PD: some Engr from PDB
Focal Point (DPDC): Mr HM
Contractor: ldeal Enterprise Mohiuddin, then SE
10000 meters in DPDC (NOCS
" Keypad Meter Shyamoli)
DPDC:
2nd Project of
Installment of 40 thousand Prepaid Meters in Azimpur and Lalbag Area
2016
PD: Mr DSM Ferdous, then SE
Contractor: Bangladesh Diesel Plant Ltd (BDP)
Smart Card Meter (WASION)

Running Projects in DPDC:

1) Prepayment Metering Project for 6 NOCS in DPDC
2013---2024
PD: Mr MohsinAbdullah, SE
Contractor: Shenzhen Star Instrument Co., Ltd.
" Key Pad Meter
6NOCS 03 NOCS:Maniknagar/ Basabo/ Jurain
2) AMI with 8.5 Lac Smart Prepayment Metering Project
2018-----2024
PD: Mr ZiaulHasan, SE
Contractor: Aucline(India)
Online Meter (AMI)
Present Prepaid Metering Systems:
Azimpur-Lalbag System(WASION meter)
" Unified System(Various Meters, Hexing, Inhe, etc.)
AMISystem

125 | Course Reviewy - 19th Foundation Tra ining Course

 www.dpdc.gov.bd
Manual for Prepaid Metering: DPDC Website:

What is Prepaid Meter?

Advantages of Prepaid Meter Preparation

hassle of Meter Reading Collection, Bill
No
" No hassle of Arrear Collection
Many other advantages

Disadvantages of Prepaid Meter

" High Cost
consuming
Reset of Tripping may be time
Three types: supported Meter
Smart Card PPM, KeyPad PPM, AMI

Calculation of Charge in PPM

What is Friendly Hour?
(check from Website) ?
Presently, how many Prepaid Customers in DPDC

Issues:
Unwilling Customers
Service VWire Change (if not fresh)
Financial Transaction
Bank Unwilling to vending
month
Vending Crowd-some customers come frequently, even 13 times a
Vending Limit for LTI Customers
NetProblem
Service Charge Demand Charge duplicated in the 1stmonth
BillCorrection (not so restricted)
Meter Storage Problem
CPR-CPClssue
Over billing /Accumulated Unit
Overload-LT/LTI
No Access to Prepaid Data
Arrear Collection of Post paid Period

Common Questions:
PPM charges more than Postpaid Meter ?
What to do in case of card lose?
One meter cardcan recharge another meter ?
Balance is wasted if it is kept in card ?

126 | Course Review- 19th Foundation Tra ining Course

 F19D25L70 (20240718)- Power XF Protectlon [Shaflqul
Islam, SEl
neof Protection sed depends
" Size primarily on
"
Imootance in the power system &
Instaleton
Transfommer must be protected from:
Internal Faults
> Extemal Faults

internal Faults
As a resut of
insulation failure
It it oocUrs the transformer must be
isolated, to do so sophisticated protectionswitched Immediately out off service and
schemes are required
Differential protection provides best protection against such fauits
Extemal Faults (Through Faults)
Mustbe cleared by other protective devices
tauit cument wll pass downstream, but if it fails to do sO, hign
through both sides of
transformer, resulting in mechanical and
thermal damage
Therefore backup protection must be provided

Type of Transformer Faults:

1. Internal Faults:
Transfomer intenal faults can be classified into two groups.
(a) Quick Acting Faults:
Electrical faults which cause immediate serious damage.
Phase to phase or phase to earth fault in winding(s).
Phase to phase or phase to earth fault external terminals
Inter-turn fault in winding(s). (bushing).
Core fault.

(b) Slow acting Faults:

Faults which cause slow developing damage
A Poor Electrical connection of conductors or a Core fault which
limited arching under the oil causes
Tank fault-ex. Loss of oil or low oil
Clogged oil or slug formation
Coolant failure that causes rise of temperature even, below full load
operation
Regulator fault or bad load sharing between transformer running in
parallel, which can cause overheating due to circulating current.
127|our Reriew - 19th found ation Training Course
2. External Faults:
network can cause:
failures which appear somewhere in a

Over loading - failure

Causes 12R loss, resulting ininsulation
System faults -
Causes mechanical stress to transformer

Over
Over voltage
voltage and transient over voltage causes over luxing which increases
iron loss and damages insulation

Over Current and Earth Fault Protection

Classification of Over Current Relays

(1) Instantaneous Over current Relays
(2) Definite Time Over current Relays
(3) Inverse Time Over current Relays
(4) Directional Over Current Relays

Mechanical/Self Protections of Power Transformers

(1) Buchholz Relay (Main Tank &OLTC)
(2) Pressure Relief Device
(3) Oil Temperature
(4) WindingTemperature
(5) Oil Level Indicator/ Magnetic OilGauge (Only Alarm)

128| Course Review- 19th Foun

ndation TrainingCours G
F19D25L71(20240718)
Inte llet Eleteie Bavie
Substation Automation System (SAS) [Shafiqul lslamShamim, SEl
What is SAS?

Substation Automation refers to using data from field eguipment like as CT, PT, CB, DS,
ES and Substation Auxiliary Systems like DC Distribution System, AC Distribution System
by control and protection IED or RTU to facilitate the operator for monitoring all the event
(even the very uneven event) inside the substation and controllingof the power flow of the
Substation to meet the systenm requirement.
IÉD. ellecual Electronic Device
RTU: Remote Terminal Unit

SUBSTATION
Benefits
AUTOMATION SYSTEM (SAS)

Total Substation power flow monitoring with real time status of substation primary system
Monitoring the substation control operation, protection related event with actual time stamp from GPS

Monitoring of the event from substation auxiliary systems like AC distribution system, DC distribution system, DC
charger, Air conditioning system, Fire Fighting system etc.
Operator can control all the substation feeders from the control table with real time view of other feeders' parameter
Automatic log report of Current, Voltage, Power, p.f, frequency after predefine interval which will reduce the
depend on operator analog data log report.
Indicate the operator if operation is not possible for interlock
Reduce the effort to find the Switchgear authority
Easy fault-finding solution

SUBSTATION AUTOMATION SYSTEM (SAS)

Basic Components

RELAY (IED, BCU, BCPU, PROTECTION DEVICE,

PROECTION RELAY)
Metering Device (Energy meter, Multifunction Meter)
Network Switch (Ethernet Switch)
GPS (Global Positioning System)
Remote Terminal Unit (RTU)
Gateway
Operator Workstation
Engineering Workstation
Firewall Device

129|ourse Review - 19th Foundation Train ing

Course
 Parts of SAS:
Hardware
Communication
Software
PART-1: Hardware components
installedhere device
Softwarepartis physical IED
SERVER, HMI communicatewith
communication between PCand
IED & RTU To
IT MODULS Toprovide

PART-2: Communication

ETHERNET
RS 232/485
MODBUS
OPC
some cloud connections)
MQTT (0s used for
PART-3: Software

RUNTIME
Software for operators

ENGINEERING
Software for SAS programmers

DRIVERS, GATEWAYS
protocol
Specific for specific communication

Functions of SAS/Why do we need SAS

> VISUALIZATION (Core functionality) to change in setpoints etc

Provides visualization for the operator, allows himand system.
Back and forth info exchange between operator
DEVICES
> COMMUNICATING WITH FIELD
" Via IED, RTUetc.
> PROVIDES TRENDS
Curves of analogs/data
Options to export in PDF, excel etc.
Provides lot of information, very powerful functionality
Provides online trends as well historic trends
ALARMS
Provides functionality to observe all alarms
All messages, failures, warnings, events from the system
Greatly helps in troutbleshoting
130 | Co urse Re view- 19th FoUndation Training Co,.n
e19D28L72 (20240820)- Project Activities [Tariqul Hug, CEI

power Sector Structure of Bangladesh

18 Organizations:
5
Office
Generation: 7
Transmission: 1
Distribution: 6
-1
[PDB twice)

Fuel Mix, Bangladesh

Brier Ietiuctn oBangk desh Prser etor
Installed Capaclty of BPDB Power Plants (MW)
Lmported.

Gas 12194 44.32%

Gas

HFO 6442 23.41%

HSD 290 1.05%

Coa 6604 24.00%

1160 4.22%
Imported
s35 1.94%
Solar

230 0.84%
Hydro
60 0.22% Hvdro "Wnd
Wind Gas " HFO "HSD "Coal Imoored

Total 27515 100.00%

2024
0nstalled Capacity of BPDB Power Plants as of August

DPDC's Action Plan on Changing Technologies

Distribution Network Expansion and Upgradation
System Network Under DPDC Area (G2G)
(A) Expansion &Strengthening of Power
Project Scopes
14 nos. of new 132/33kV SS
26 nos. of new33/11kV SS
RRAof 8 nos. 132/33kV SS
RRA of 4nos. 33/11kV SS.
132V UG cable: 653 km
33kV UG cable: 700 km
11kV UG Cable: 567 km
11kV OH Line: 2515 km Training Course
19ch Foundation
131 | :
 (Fin)]
F19D19L74 (20240429) Rahman, DGM
[Mostafizur
Income Tax and VAT rules
state. It is a
Definition of Tax:
contribution
the
exacted by private to public
fromthe
non-penal bu
sector, levieg
Tax means "to charge "Taxis a ofresources
transfer Governmente
Compulsory and unrequited modern
predetermined criteria.
onthe basis of of the it.
Tax are the most Important
sources of revenue are liable to pay
the citizens
who impose by the
compulsory levy, to be paid by
2023
Government. The Income Tax Act" tax defines tax as
Section 2(21) òfincludes any additional under excess proft
Income tax is atax on income. income and, payable the
follows:"tax means tax payable on chàrges leviable or act.
penalty, interestfees, or other
tax, super tax,

Classifications of Taxes
number of taxes
Classifications on the basis of incorporates only one tax, it is
cal
country
Single tax: When the tax system of a person as poll of tax or
head tax
times tax was levied on
Single tax. In ancient different types of taxes, it is called
tax system comprises tax system.
Multiple tax: when the countries in the world folloW
multiple
muitiple tax. At present allthe
incidence of tax:
Classifications on the basis of impact and
those persons on
taxes which are paid entirely by incase of direct
Direct tax: Direct taxes are those shifted to others
whom they are imposed. The burden cannot be person(both
Such as income tax, land revenue tax etc. This is basically tax on
tax.
physical &legal person).
incidence of this is shifted by the person
Indirect tax: Indirect taxes are those taxes These are basically tax on goods or
paying the tax to others ike his customers.
services, Such as VAT, Customs Duty etc.

Classifications on the basis of structure of tax rate:

Proportional Tax: Aproportional tax is one in which, whatever the size of income,
the rate of taxation remains constant. Here the same percentage is charged on all
tax payers. For example TK 1,00,000 @10% and Tk. 5,00,000 @ 10%
Progressive Tax: Under this system, the rate of taxation increases asthe taxab
income increases. The principle of aprogressive tax is" higher the income, higne
the rate". It is considered more equitable. For example, tax on total income oT 1s
Tk 6,50,000 is 10%, 11,50,000 is 15%, 17,50,000 is 20%. Here tax will increase
more than proportionately.

494 1Course Revie w 19th Fo undaIOn Trainin g Coursa

Example of progresslvo tax
Total income Tax rate
First Tk 3,50,000 Nl
Next Tk 1,00,000 5%
Next Tk 3,00,000 10%
Next Tk 4,00,000 15%
Next Tk.5,00,000 20%
Rest Amount of Taka 25 %

Classifications on the basis of tax base.

Income tax : It is a tax which is charged on the basis of the income of a person or
entity. Such as income tax.
like
Wealth tax: Here tax is charged on the basis of the value of the financial assets etc.
land
Shares, Securities etc. or non-financlal assets like building, premises,
such as wealth tax,gift tax et.
value addition in a
Valued Added Tax: Here tax is charged on the basis of the
commodity or services.

Training Course
135 | 19|h Founda tion
F19DexL75
Financial
(20240824) [Fazle Karim, Director,
AIT Extnl
Evaluation
Project of f
Net present value (NPV) is the
NPV: difference between the present value of cash inflows and
Net Present Value
Capital
Is Used in
the present value of cash Outtiows over a period of time.
and investment planning to analyze a project's projected
NPV
profitability.
budgetng
Net Present Value (NPV) is the value of allfuture cash flows (positive and negative) Ove:

present.
the entire ife of an InVestment discounted to the

The Internal
IRR: RateofofReturn
Internal Rate Return (IRR) isthe discount rate that makes the NPV ofa projec
zero.
Internal rate of return is a method of calculating an investment's rate of return The tein
internal refers to the fact that the calculation excludes external factors, such as the risk-
tree rate, inflation, the cost of capital, or financial risk.

What Is IRR?
analysis to estimate ha
IRR, or internal rate of return. is a metric used in financial makes the net presen
profitability of potential investments. IRR is a discount rate that
analysis.
Value(NPV) of allcash flows equal to zero in a discounted cash flow

The Formula for IRR

The formula used to determine IRR is as follows:

0= NPV=)
f=l (lt IRR)
where:
C; = Net cash inflow during the period t
Cn =Total initial investment costs
IRR= The internal rate of return
t= The number of time periods

ancLCourse Review - 19th Foundation Training

Course
MIRR:
The modified internal rate of return (MIRR) is a financial measure of an investment's
atractiveness. It is used incapital budgeting to rank alternative investments of equal size.
As the name implies, MIRR is a modification of the internal rate of return (RR) and as
such aims to resolve some problems with the IRR.
The modified internal rate of return (MIRR) improves on the standard internal rate of
return (IRR) value by adjusting for differences in the assumed . .

MIRR vs. IRR

The modified internal rate of return (MIRR) and the internal rate of return (RR) are two
closely-related concepts. The MIRRwas introduced to address a few problems associated
with the IRR. For example, one of the main problems with the IRR is the assumption that
the obtained positive cash flows are reinvested at the same rate at which they were
generated. Alternatively, the MIRR considers that the proceeds from the positive cash
flows ofa project will be reinvested at the external rate of return. Frequently,the external
rate of return is set equal to the company's cost of capital.

Payback Period:
Thepayback period represents the time required for an investment to generate cash flows
that equal its initial cost. It's a simple yet powerful metric used by investors and financial
analysts to assess the risk and return profile of an investment.

Understanding the Payback Period

The payback period is a method commonly used by investors, financial professionals,
and corporations to calculate investment returns.

It helps determine how long it takes to recover the

initial costs associated with an
investment. This metric is useful before making any decisions,
especially
investor needs to make a snap judgment about an investment when an
venture.
You can figure out the payback period by using the
following formula:
Payback Period = Cost of Investment Average Annual Cash
Flow
Ihe shorter the payback, the more desirable the
payback, the less desirable it investment. Conversely, the longer the
becomes.
For example, if solar panels cost $5.000to install and
it would take 4.2 years to the savings are $100 each montn,
reach the payback period.

137 |Course Review. 19th Foundation Training Co urse

 Dev
F19D04L76 (20240121) Ahsan, DGM (ICT)
AMI, Prepaid NMetering- Kamrul
Advanced Metering Infrastructure (AMI) implementation. destination

datentaiteats
smart gríd source and
" The AMI is the nerve Center of any encomoassingthe
with real time
companíes
" AMI isa data transportation network Supply abOut
" The g0al of AMI is to provide electricity informed choices energy uSa
CUstorners to make
power consurnption and allow
based on the price at the tine of use.
The Essential Components of AMI
"Smart Meters
"Communication Network Collector
: Meterto Data
OField Area Network (FAN)Collector
OWide Area Network: Data to HES
Acquisition System(MDAS)
Data
" Head End System (HES) or Meter Billing(Prepaid & Postpaid)
" Meter Data Management System(MDMS) with
Head End System(HES) stream of meter ds.
and sofware that receives the may perform
nead-end system is hardware
A Head-end systems alimited
brought back to the utility through the AMI. data available for other
systems to
anount of data validation before either making the
request or pushing the data out to other systerms.
and data collection layer between the
"Head End System that provides acommunication
smart meter infrastructure and the utility's IT systems.
Meter Data Management System (MDMS)
" Meter data management (MDM) refers to software that performs long-term data storage
and management for the vast quantities of datadelivered by smart metering systems.
"This data consists primarily of usage data and events that are imported from the Head.
End System (HES) managing the data collection in advanced metering infrastructure
(AMI) or automatic meter reading (AMR) Systems.

Unified Prepaid Metering System

BangladeshiStandard for Currency Based Prepaid Metering System

Essential Components of Smart MeteringSystem

"Smart Meters
" Communication Network
OData Collector/Gateway/Routerl Repeater
"Head End System (HES)
" Meter Data Management System(MDMS)
with Billing System (Postpaid &Prepaid)

138 | Co Urse Review- 19th

foUnd ation
Training Cours0
cAaD10L77(20240214- \CT Activities-[Md Rabiul Hasan, GM (ICT)I
Four pillars of Digital Bangladesh
Digital Government
Connectivity and Infrastructure
Human Resourse Development
ICT Industry Promotion
Innovation reduce- Time/CostVisit |TCV conceptl,
increase- Qualityl Satisfaction
Smart Bangladesh:
'Digital" to 'Smart"
Upgraded version of Digital Bangladesh
Focused on data centric design and human
"Smart"' refers to the use of advanced centric experience
technologies, such as the internet of things,
artificial intelligence, blockchain, big data,
and other cutting-edge technologies to robotics, drone technology, 3D printing
improve variousaspects of society.
Objectives of Smart Bangladesh:
o First, it will help Bangladesh to
achieve its long-term development goals, such as
becoming a developed country by 2041
o Second, Smart Bangladesh 2041 will
by providing them improve the quality of life for all Bangladeshis
with access to better education, healthcare, and
services. other essential
o Third, Smart Bangladesh 2041will
make Bangladesh more globally competitive and
attract foreign investment.
ICT Goal:
To transforms DPDC into a Digital
Utility for better customer service and to increase
organizational performance through: -
Improving Business Processes
" Paperless Office Management
IT-OT integration
C
Introduce New Business
Employ Innovation and Technology
Develop IT Oriented Human Resource
Main Function:
V Energy Management
Revenue Management
Customer Service
V Office Management
SCADA and Outage Mgt
Energy Management
* Digitalization and Automation of Sub station Metering System (DASMS)
+ Energy Accounting System
L9|COurse Revie w. 19 t h Foundation Training Course
 F19D10L78
Postpaid
(20240214)
System- [Imlak
Hossain, DGM(ICT) Rev)
Billing
services
BILLING SYSTEM the products and to
Abilling software allows you to track and receive payments.
It aims atreducing invoices
generate to
designed and handle
manualtowork
customers cUstomern
and providing beter customer services. t
send time and biling tracking as well as invoicing CUstomers thy

services and products.

No. of PostPaid Customers (Jun'2024) 8,65,545
No. of PostPaid Customers (Dec'2023) 9,61,334
No. of PrePaid Customers (Dec'2023) 7,52,836
Total No. of Customers (Dec'2023) 17,14,170

Billing Programmes:
Empower
XBC Extra Billingand Collection
TOAD

E-mail system for DPDC [mail.dpdc.org.ba]

No. of e-mail using in DPDC 1500
Capacityof Storage 11TB
Mail.dpdc.gov.bd
No. of e-mail usingin DPDC 1500
1500x 5TB.(Tk 2O/ TB) = Tk 1,50,000.00per month

Benefit of online payment

NoDCS
All are digital
No data entry
Smooth Reconciliation
Payment not be posted into another customer account
Being Save manpower

4A0 LCourse
RevieW I3Tn Foun dation Train ine
course
F19D15L79 (20240318)- Call Center-[Md Rabiul Hasan, GM (ICT)I
16116
Dial Number of Call Center:
SCADA
Call Center: supervision office is SE

Component of Call Center:

Interactive Voice Response (IVR)
Call Transfer System - Inbound Solution
Voice Logger
Outbound Solution as feedback
F19D28L81 (20240820)- AMR RMR (Helal Uddin,
Manager (1CT])
Automatic Meter Reading (AMR)/ Remote Meter Reading
} Automatic meter
reading, is a (RMR)
consumption, diagnostic, and statussolution designed to
watrieved data to a central datatbase for data from utility metersautomatically
and collecting
transferring
the
The solution has four billing, troubleshooting,
and analyzing etc.
CUstomer. AMR components cOupled with varied technologies
the daily energy solution
is built to serve the
data which can essentially
to monitor the energy
result in better energy usage and accessing
> Enabling accurate data management.
stored, analyzed and presented to a
Tracking the real-time consumption customer on demand.
way to identity energy wastage on a day to day basis in the most cost effective
and customer's control the use and coupled with analysis, can help both utility
production of electric energy consumption providers
Advantage of AMR
. Saves Money
Eliminating estimated bills and predicted
Reducing manual meter reading costs andconsumptions
Accurate billing enables for Correct paymenteffort
Improved biling and tracking of usage
Zero Loss due to theft, fraud and meter tampering
(
AMR Data Flow Diagram
Workflow
AMR Meter &Modem GPRS Connectivity AMR Data

Bll Processing
Data Upload
Billing Server AMR Server
HT Customer Bill

AMR Webpage
(Unit Comparison &Phase Problem)

Electricity Bills are processed by collecting meter data through workflows from
AMR meters using GPRS data connectivity.

143 | ou rse Review- 19th Found ation Training Course

 F19D28L82
AMI,
(20240820) Hug, Manager(|CT))
Prepaid Metering- |[Emdadul
What is AaPrepaid Meter enables
prepaid meter?
youto buy electricityin affordable quantities before uSe
cell phone
The prepaid meter works the same way
as a pre-paid system, Pay as
you use!

Keypad vs Smart Card

Keypad
One way Communication diaits) to recharge meter
nassle to enter token (20 or more
Can be recharged from house through SMS/app
Smart Card
FwO way Communication
Putthe card into the card slot (Customer Convenient)
Need to go to vending station

Prepaid Meter Credit Transfer Way

Credit Transfer System:
(a) Unit Transfer System (UTS) STS is UTS
(b) Currency Transfer System 6TS) Bangladesh Tariff Policy Follow CTS
What is Unified Prepaid Metering System
"A CTS based system
"Acommon system for Bangladesh
"Nodependency on specific meter company
Introduction of Advance Metering Infrastructure (AMI)
The Smart Meter
The smart meter is an electrometer that measures electricity consumption by time repetition.
The merit of these meters is that they send and receive
from the main center / Command Center. (information|commands) to and
There is a two-way communication facility in the smart meter.
Time-Based Tariff &Step Tariff (Multi-tariff).
Consumption Statements to Subscriber and utility,
Net metering.
Notice of Current Outage/Restoring
Electricity Disconnect/Re-Connect
Load Determination for Demand Response (DR)
Detection of Tampering/Theftof Electricity
All smart meters are shut down remotely by the
It is recorded in the meter with timestamp. Utility.
All critical events send immediately to the
command center
4AA LCourse Revie W 1
rOUnodtTon lraining Coursa