Unit 1: A news organisation

Exercise 1: Complete the extracts from the video using the words and phrases
in the box.

involves lead make sure running

1. My job ………….. newsgathering for a major news organisation.

2. My role as Programme Director is to ………… the production team.

3. I’m responsible for …………… the human resources team.

4. We need to …………. we’re getting cash in.

Exercise 2: Complete the expression in bold using the preposition in the box

after for of of of to with with

1. I report ……….. the IT Director.

2. I’m the Head ………. Sales.

3. I work closely ………….. the Head of Marketing.

4. I look …………. the company website.

5. I take care …………. the export documentation.

6. I’m responsible ………. coordinating the production team.

7. I’m in charge ……….. the research and development team.

8. I coordinate …………. all the departments to ensure customer satisfaction.

Exercise 3: Complete the text using words from exercise 1 and 2. Use one
word in each gap.
My name's Frances Mullan. I'm the Head of Marketing. I ……………….. a small team
of two marketing managers and a video producer. Our work ……………… a variety of
marketing strategies to promote the business, including events, social media and printed
advertising. I'm in ……………….. of attracting new customers, retaining existing customers
and positioning the business as innovative and creative. I …………………. directly to the
Head of Strategy and Development.
My name's Donovan Parsons. I'm a camera operator and I take ……………….. of the
camera equipment. I'm ………………. for interpreting what the director wants to happen and
putting it on screen. I …………………. closely with other technical departments, such as
lighting and sound. My duties also include supervising the work of the camera assistant.
We're in a live television environment so we have to make …………….. we can do the job
under pressure.

Exercise 4: Match the words and phrases in the box with the definitions.

promotion innovative bureaucracy

centralised decentralised hierarchy

………………… 1. a move to a more important job in a company or organisation

………………… 2. new, different and better than before

………………… 3. a system of organisation in which people are divided into levels of

importance.

………………… 4. a complicated official system that has a lot of rules and processes

………………… 5. organised the control of an organisation so that everything is done or

decided in one place.

………………… 6. moved parts of an organisation, etc. from a central place to several

different smaller ones.

Exercise 5: Decide which is the best option in each sentence and explain your
choice. There may be more than one possible answer.
1. What time …………… the first flight ………….. on Sundays?

a. does... leave

b. is... leaving

c. is going to leave

2. When I get more free time, I ……………. a gym.

a. a join

b. am joining

c. am going to join

3. He can't remember what time he …………… the client tomorrow.

a. a visit

b. is visiting
 c. is going to visit

4. I …………….. to her email until later today.

a. don't reply

b. am not replying

c. am not going to reply

5. We ……………. some friends after work this evening.

a. meet

b. are meeting

c. are going to meet

6. Susan hasn't studied all year. She ………………. her final exams next week.

a. fails

b. is failing

c. is going to fail

7. The conference ………………… until 10 o'clock but let's get there early.

a. doesn’t start

b. isn’t starting

c. isn’t going to start

8. There's a lot of traffic. ……………….. in time to catch the train?

a. Do we arrive

b. Are we arriving

c. Are we going to arrive

Exercise 6: Complete the conversation with appropriate future forms, using

contractions where possible. There may be more than one possible answer.
A: Hi, Juliana. What time ……………………………(the department meeting/start) tomorrow?

B: At 10 o'clock as usual, but I think I …………….. (be) about fifteen minutes late.

A: ……………………………………. (you/ be) able to talk after your trip to the dentist's?

B: Yes, it's just a check-up. In fact, I ………………………………(give) a presentation on the

company restructuring.
A: I'm sure that ……………………….. (be) interesting. Is it true we ………………………..

(move) to offices outside the city?

B: I …………………………… (not tell) you anything before the meeting. You know that.

A: Well, I ……………………….. (sit) right at the front. I don't want to miss anything.

Exercise 7: Complete the table with these phrases.

1. OK, so we need to leave it there.
2. [Good/Great/Lovely/Nice] to finally meet you in person.
3. Do you know [the design guys]?
4. [Guys,] this is Stefanie.
5. [Good/Great/Lovely/Nice] see you again
6. Sorry to [be in a rush like this / rush off so soon]
7. Thank you for coming and have a [safe trip/ good weekend]!
8. So, first time in London?

Meeting and greeting Introducing people Saying goodbye

How's it going? Let's go and [say hello to …] Excuse me. [I must take this
[Did you have a] good trip? I'd like to introduce you to... call]
Can I get you [a coffee]? Have you met [Miran] ………………………………
……………………………… before? She works for/works ………………………………
……………………………… with / runs… ………………………………
……………………………… ……………………………… ………………………………
……………………………… ……………………………… ………………………………
……………………………… ……………………………… ………………………………
………………………………. ………………………………. ……………………………….

Exercise 8: Match what Suzanme says (1 - 5) with the responses ( a - e)

1. Hello, I'm Suzanne Jones, Head of a. No thanks. I'm fine.

Planning. b. Hi, Suzanne. Nice to finally meet
2. How's it going? you in person.
3. Everything's fine. Good trip? c. Great! Can't wait!
4. It's always the same. Can I get you d. Not bad, not bad. How about you?
anything to drink? e. A bit of a delay on the underground
today.

Exercise 9: Complete the questions with the words in the box.

 time join have free offer take work
report

1. Offer help/ hospitality Can I ………….. your [coat/bag]?

Can I ………….. you (something to drink / a coffee / a

glass of water)?

Can I order you a taxi?

2. Journey Did you ………….. a good [fight/ journey/ trip]?

3. Experience Is it your first …………..[in the London office / at the

conference)?

4. Place of work Where do you ……………. exactly?

Where are you based?

Are you in the [Zurich] office at the moment?

5. Time with company When did you ………… the company?

6. Colleagues Do you ………….. to [Paul Blaettner]?

Do you work with [Davide in the Mexico office]?

7. Socialising Are you …………… for [lunch today / dinner this

evening]?

Exercise 10: Match the answers (a - g) with the topics (1 - 7)

1. Offer help/ a. I'm actually based in Warsaw at the moment.

hospitality
2. Journey b. About five years ago.
3. Experience
4. Place of work c. Sorry, I'm meeting a friend today. Are you free
5. Time with company
6. Colleagues tomorrow?
7. Socialising
d. Yes, I do. Do you know him?
 e. That would be great, thanks.

f. Actually, I had a delay at the airport.

g. No, I was here last month, actually.

Exercise 11: Complete it with the phrases in the box and add capital letters
where necessary.

after all the best dear Jill feel free to call me if you have any questions firstly

just a quick email to let you know then

………………….
…………………………………………………… that we are organising an induction day for you
on Thursday or Friday next week.
…………………. Mike Evans, the Production Supervisor, plans to show you around the
factory at 8 a.m. …………………,at 10 a.m. Anna Hargreave, who is responsible for
Marketing, would like to introduce you to her team and explain the new projects they are
working on. I think you'll find it very interesting.
………………… that you'll have lunch with the finance team in the staff canteen. In the
afternoon Davina Porter, who deals with customer service, feels that it's a good idea for you
to accompany her on a visit to some of our most important clients.
Let me know which day is best for you and ……………………………………………….. or
need any help.
……………………………………………………
Greg

Exercise 12: Write these words and phrases in the correct place in the table.

Dear Sir/Madam, I'm writing to inform you that... Finally, Good morning

Jacques, Yours, Further to our conversation, I confirm that... Hope to hear

from you soon. Kind regards, Hello/Hi George. I look forward to

hearing from you. Thank you for your email. Thirdly, Please do not hesitate to

contact me if you have any questions. Regards, Yours sincerely,

 Greeting/Opening
…………………………………………………………………….

……………………………………………………………………

……………………………………………………………………
Reason for writing
……………………………………………………………………

……………………………………………………………………

……………………………………………………………………
Ordering information
……………………………………………………………………

……………………………………………………………………

……………………………………………………………………
Concluding email
…………………………………………………………………….

……………………………………………………………………

……………………………………………………………………
Closing
…………………………………………………………………….

……………………………………………………………………

……………………………………………………………………

……………………………………………………………………

Exercise 13: Complete the text using the words in the box.

after care charge for head involve leads

makes reports with

Grigor's new job ………………….. meeting new clients and he ………………….. to the Sales
Manager. He is responsible ……………….. the products and winning orders. His boss, who
………………… the sales team, motivates his staff well. As ………………… of Sales he sets
them targets every month. He looks ………………… very well and it is a happy team. Grigor
works closely ……………… the distribution team and makes ………………… that orders are
delivered on time. He also has to take ………………… of the paperwork. Grigor hopes to be
in ………………… of his own company one day.

Exercise 14: Choose the correct option in italics.

1. I was late this morning. I'm sure I'm going to get / 'm getting a warning from
the boss.
2. The office opens / is opening at 10 o'clock on Fridays.
3. What do you think? Are we going to sell / Do we sell more this month?
4. He's decided he asks / 's going to ask his boss for a pay rise today.
5. What time are you meeting / do you meet him at the station later?
6. What? The course finishes at 6 p.m? I'm going to // miss my train.
7. They've closed the airport because it snows / 's going to snow more this
afternoon.
8. I'm seeing / see the new clients later today.

Exercise 15: Complete the dialogue using the phrases in the box.

a bit of a delay first time for coming have you met in person
in such a rush let's go and say hello not bad, not bad see you again

A: Hi! How's it going?

B: ………………………… What about you?

A: Fine thanks.

B: Good trip?

A: We landed only 30 minutes late. ………………………… at Frankfurt Airport

B: ………………………… Julia Knopf before? She runs the marketing office.

A: Yes, I have. Nice to …………………………

C: You too.

B: Excuse me. Sorry to be ………………………… like this, but I've got a meeting in five
minutes. Before I leave, ………………………… to Miranda Scales. She works in head office.

A: Hi Miranda. I'm Jack Levine from the New York office Nice to finally meet you in pedon
D: You too. So, ………………………… in London?

A: Yes, it is.

D: Well thank k you ………………… this meeting.

A: You're welcome.

Exercise 16: Choose the correct option in italics to complete the dialogue.

A: Can I offer/ take you a drink?

B: That could/ would be great, thanks.

A: Where are you positioned/ based at the moment?

B: In Geneva, but I was in Rome for two years before that

A: Do you work/ report to Roger Kleitz?

B: Yes, I do. Do you know him?

A: I worked/ joined with him last year.

B: When did you join/ attend the company?

A: Five years ago.

B: Are you open/ free for lunch today?

A: Sorry, I'm meeting Matt Miller.

Exercise 17: Put the sentences in the correct order.

Dear Mr Umbala

………… a. I've therefore arranged, after a coffee break, for the Quality Control
Manager to take you through the procedures.

………… b. Please do not hesitate to contact me if you have any questions before the
visit.

………… c. We look forward to seeing you on October 7th at our factory premises.

………… d. The Production Manager will meet you at the entrance at 9.30 to show
you and your colleagues around.
………… e. After that you will understand how we manage to maintain the highest
quality control.

………… f. Yours sincerely

………… g. I will join you and the other managers for lunch at 1 p.m. in our staff
restaurant.

………… h. In the afternoon we can meet in my office to discuss the details of your
order.

………… i. l am writing to confirm that we have organised your visit to our factory on
October 7th.

………… j. l understand that you are particularly interested in the quality control we
do.

OBrian Watkins