LM Man 01 4m User Manual 3.02en

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meter

Model: LM-800

User Manual
Effective date: May 2023
Issue Number: 03 Version: 02 EN
Issue Date: May 2023 www.mtts-asia.com4-meter. User Manual
Contents
Company Information 04

Introduction 05

Device Description 06

Warnings 09

Operation 10

Alarm System 24

Optional Sensors 25

Cleaning 33

Maintenance and Service 34

Specifications 37

Explanation of Symbols 39

Warranty Policy 40

V-3-02-EN 4-meter. User Manual


03
Company Information Introduction

! WARNING - a warning statement refers to the conditions when


the possibility of injury to the patient or user exists if a proce-
dure is not followed correctly.

MEDICAL TECHNOLOGY TRANSFER AND SERVICES Co., LTD NOTE - a note statement provides additional information in-
House No. 26, Alley 41, An Duong Vuong Street, tended to clarify points, procedures or instructions.
Tay Ho District, Hanoi City, Vietnam

Ph.: +84 24 3766 6521


Fax: +84 24 3718 8050
Email: info@mtts-asia.com
www.mtts-asia.com ! This user manual is intended for health care professionals.

Logic s.r.l. ! The 4-meter is to be operated by qualified personnel only.


Via Antonio Pigafetta 1 This manual, all precautionary information, and specifica-
34147 Trieste, Italy tions should be read before use.

The 4-meter major function is a spectro-radiometer for measuring


the irradiance (radiant power) of neonatal phototherapy lights and
bili-beds.
In addition the device can be connected to the other optional sensors
for:
- Oxygen measurement
- Flow measurement
- Pressure measurement
- Temperature measurement
- Humidity measurement

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05
Device Description Device Description

Overview Display
4-meter is single measurement unit suitable for overhead and bed
type phototherapy. It has 2 sensors located on both sides of the unit. 1

Measurement Sensor
Indicator 2

ON/OFF button
4

3
Display

5 6 7

LCD screen is a ‘touch type’. Place the finger on the touch


panel, do not press hard
1 Battery status Battery usage information

Sensor Top sensor measurement information including light


2 Top sensor bar
source, value and estimated bandwidth

Bottom sensor measurement information including


3 Bottom sensor bar
light source, value and estimated bandwidth

Total measurement value (top + bottom) with the


4 Total measurement bar measurement unit
Touch this area to hold the measurement values

5 Menu Touch this button to enter Menu screen

Batteries 6 Multi-point mode Touch this button to enter Multi-point mode screen
compartment
7 Status Touch this button to enter Status screen

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07
Device Description Warnings

Measuring Irradiance
! Explosion hazard. Do not use this device in the presence of
4-meter is a spectro-radiometer that measures the therapeutic irra- flammables (e.g., oxygen, nitrous oxide, anaesthetics).
diance (radiant power) of neonatal phototherapy lights. It measures
the irradiance of the wavelengths from 400 to 520 nanometres (nm), ! Read and be familiar with this instruction manual before
the blue-green portion of the spectrum, which includes the principal using this device.
action spectrum of bilirubin. The device accounts for cosine correction
allowing more light from different angles. ! Inspect this device before each use to ensure proper
functioning.
Units of Measurement
4-meter measures relative irradiance (µW/cm2/nm) and absolute ir-
radiance (µW/cm2).
When referring to the relative irradiance, a nanometre is a measure The hospital/facility is responsible for ensuring that all per-
of wavelength equal to one-billionth of a centimetre. The term “per sonnel who operate or maintain this device are trained in its
nanometre” indicates the average irradiance per nanometre across operation and safe use, and for maintaining training records
the spectral band being measured, which is 120 nm wide. This makes of attendance and evidence of understanding.
it possible to compare average irradiance across spectral bands of
different widths.

Instrument Response Characteristics

The figure below represents the nominal response characteristics of


4-meter, which matches the action spectrum of bilirubin as closely
as possible.

100

75
%
50

25

390 400 410 420 430 440 440 450 460 470 480 490 500 510 520 530

Wavelength

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09
Operation Operation

Taking Measurements - Overhead Phototherapy 3. Read irradiance measurement from the display. Adjust the aim of
4-meter sensor to obtain the maximum reading.
1. Turning the unit ON and OFF
To turn on: press the ON/OFF button 4. The values can be ‘frozen’ on the display. Touch the total measure-
To turn off: press and hold ON/OFF button ment area to stop the measurement and hold the values.

2. Hold the unit against the infant’s body as near to the umbilical as
possible and aim it at the centre of the phototherapy light (see figure
below).

Sensor aimed for


maximum reading Photothrapy
lights

If more than one phototherapy light is being used on the


- For reproducible measurements, always hold the sensor on the infant, take separate measurements for each light and chart
same place on the infant’s body. each reading.

- Changes in the distance or angle of the light to the patient will The measurement indicator is flashing during the sensors’
change the irradiance the patient receives, requiring new measure- operations. When the ‘hold the values’ function is active, the
ments to be taken. indicator stays red.

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11
Operation Operation

Taking Measurements - Bili-Bed Phototherapy

1. Turning the unit ON and OFF


To turn on: press the ON/OFF button
To turn off: press and hold ON/OFF button

2. Place 4-meter in the middle of the lighted side of the pad or mat-
tress (see figure below). Any disposable covers should be on the pad
or mattress.

4-meter

Phototherapy bed If a Bili-Bed is being used at the same time as an overhead


lighted side up phototherapy light 4-meter displays combined value of both
devices.

3. Read irradiance measurement from the display. Adjust the aim of The measurement indicator is flashing during the sensors’
4-meter to obtain the maximum reading. operations. When the ‘hold the values’ function is active, the
indicator stays red.
4. Take two additional readings at different places on the pad, and then
average all three readings.

5. The values can be ‘frozen’ on the display. Touch the total measure-
ment area to stop the measurement and hold the values.

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13
Operation Operation

Additional options Bandwidth estimator and units of measurement

4-meter offers a selection of choices for different types of measure- 4-meter measures the bandwidth of 400-520 nm. As opposed to the
ments. traditional fluorescent light sources, LED based phototherapies are
narrow-banded. The aim of 4-meter is to estimate light source band-
width to get meaningful average values.
Given the complexity of the light measurement 4-meter offers the
user the choice of 2 measurement units:
- µW/cm2/nm for relative irradiance measurement and
- µW/cm2 for absolute irradiance measurement

In the example below:


- the estimated bandwidth of the light source is 60 nm
- the top relative irradiance measured is 20 µW/cm2/nm
- the bottom relative irradiance measured is 40 µW/cm2/nm
- the total relative irradiance measured is 60 µW/cm2/nm
- the total absolute irradiance measured is 3,600 µW/cm2

Changes units between


Change unit relative irradiance (µW/cm2/nm) and
absolute irradiance (µW/cm2)

Activates / deactivates the top sensor. When the Top sensor is


Top sensor
deactivated, the top sensor bar is gray.

Activates / deactivates the bottom sensor. When the bottom sensor is


Bottom sensor
deactivated, the Bottom sensor bar is gray.

Set relative Sets the current measurement as reference values

Shows / hides the relative ratio of current measurement to the


Show relative
previously set reference value

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15
Operation Operation

Activating/deactivating sensors To disable the bottom sensor and use only the top sensor touch the
menu icon and select ‘Bottom sensor’ from the list.
4-meter measures the irradiance using 2 sensors:
- top for overhead phototherapy units
- bottom for bed-type phototherapy units
- top and bottom - for double sided phototherapy units

Both sensors (top and bottom) are active when the device
is turned on.

To disable the top sensor and use only the bottom sensor touch the
menu icon and select ‘Top sensor’ from the list.

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17
Operation Operation

Relative measurement 4. Select: Menu - ‘Show relative’ to show the ratio between current
measurement and reference value.
Relative measurement can be used to determine/verify treatment size The ratio is shown on the left side of the top sensor bar (‘1.00’).
of a phototherapy device.
The example below explains the process for a single sided photo ther-
apy device.

1. Select: Menu - ‘Bottom sensor’ to disable the bottom sensor (see


above)

2. Place 4-meter unit under a phototherapy device in centre position.

3. Select: Menu - ‘Set relative’ to set the current measurement as ref-


erence value

5. Move 4-meter unit away from centre position, the irradiance should
decrease. This will also be indicated by a decreasing ratio.

In this example 4-meter unit was moved away from centre to a posi-
tion where irradiance is 60% of the centre (reference) irradiance point.

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19
Operation Operation

Multi-point mode 1. Select relative or absolute measurement units.

Multi-point mode supports irradiance measurement of up to 9 loca- 2. Touch ‘Start’ button to begin the multi-point measurement
tion points. The matrix button of the first position will be highlighted.
Select: ‘Multi-point mode’ on the main display

4
5

A B

1 2 3
A Stop button Stops the process and exits to the main menu

B Clear button Clears the data and starts the process over

1 Start Activates the multi-point measurement process

Changes between absolute and relative view of multi- 3. Touch the highlighted area to assign its measurement value.
2 Relative/Absolute
point measurement data.

3 Exit Exits multi-point measurement 4. Assign the values to the remaining measurement points.

4 Relative/Absolute indicator Indicates absolute {ABS} and relative {REL} view

5 Measurement matrix 3 x 3 measuring points field The process can be completed at any time. It’s not neces-
sary to assign values to all 9 measurement points.

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21
Operation Operation

5. Touch ‘Stop button’ to complete the process


4-meter calculates relative values in the reference to the
highest value measured. The remaining values are calcu-
lated as the ratio of the highest value.

6. The multi-point matrix displays absolute values of collected data

7. Touch ‘Relative/Absolute’ button to switch between relative and ab-


solute values of the collected multi-point data points.

22 V-3-02-EN 4-meter. User Manual


23
Alarm System Optional sensors

1. Low battery - Battery power is low 4-meter unit can be connected to the other optional sensors for:
replace the battery (see page 34) - Oxygen measurement
2. System failure - contact the authorized representative - Flow measurement
3. Out of measurement - the light irradiance is outside the - Low pressure measurement (manometer)
measurement range of the device - High pressure measurement
- Temperature/Humidity measurement
In each mode, a primary and secondary value is displayed. The pri-
mary value is the parameter to be observed, the secondary value is
the raw value of the sensor.
List of supported accessories:
Calibration
Name Order code Specification
recommendation
Range: 0 .. 100% O2 Not required
Oxygen analyzer LM-800-020 Accuracy: ±3% O2 Lifetime:
Resolution: 0.1% O2 18-24 months
Range: -160 .. 160 l/min
Flow meter LM-800-030 Accuracy: ±2.5% Every 2 years
Resolution: 0.1 l/min
Range: 0 .. 100cm H2O
Manometer LM-800-040 Accuracy: ±1% Not required
Resolution: 0.1cm H2O

High pressure Range: -100 .. +100 psi


LM-800-050 Not required
sensor Accuracy: ±1psi

Range: -40 .. 125°C


0 .. 100% RH
Recommended
Temp/Humidity
LM-800-060 range: 5 .. 60°C Not required
sensor
20 .. 80% RH
Accuracy: ±0.2°C,
±1.8% RH

! ONLY use accessories and cable supplied by MTTS. Using


non-compliant cable or accessory may cause damage to the
device.

! All sensors are intended for equipment maintenance only,


NOT to be used on a patient.

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25
Optional sensors Optional sensors

Accessory port Oxygen analyzer

Accessory port
! Don’t use the sensor with a humidifier

! Replace sensor if output is below 9mV

! Don’t calibrate the sensor in rooms where oxygen is used

Manometer can be connected directly to the device.


Oxygen analyzer and flow meter are connected to the device via an
accompanied cable.
The device will automatically recognize the plugged accessory and
change the display to appropriate mode to show measurement.
1 2 3

Step 1 – plug-in oxygen sensor; oxygen analyzer mode is activated


Multiple sensors can be connected at the same time using a Step 2 – select CalFiO2 in Menu to calibrate sensor against ambient
port extender supplied by MTTS. Step 3 – oxygen concentration is displayed (%)

If the secondary value is below 9mV at ambient O2 concen-


tration of 20.8%, the O2 sensor needs to be replaced

26 V-3-02-EN 4-meter. User Manual


27
Optional sensors Optional sensors

Manometer Flow meter

! Do not use the sensor with a humidifier ! Do not use the sensor with a humidifier

! Max pressure allowed: 100 cmH2O (1.4 PSI) ! Ambient air flow and tube turbulence can affect measure-
ment
! The sensor’s barb connector fits a standard 6mm tube
! Connect the sensor to a straight 22mm diameter tube to
! Leaks can affect measurement avoid turbulence. To measure lower diameters connect 20
cm extension tube first (22mm diameter)

1 2 3 1 2 3

Step 1 – plug-in pressure sensor; manometer mode is activated Step 1 – plug-in flow sensor; flow meter mode is activated
Step 2 – pressure sensors can have an offset; press menu button to Step 2 – flow sensors can have an offset; press menu button to select
select “Zero” function. “Zero” function.
Step 3 – device is ready to measure Step 3 – device is ready to measure

To monitor pressure fluctuations, select Min/Max function To monitor flow fluctuations, select Min/Max function from
from the menu the menu

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29
Optional sensors Optional sensors

High pressure sensor Temperature and humidity sensor

! Max allowed pressure: 250 psi. Exposure to higher pres- ! Long-term exposure to conditions outside the recommend-
sures may cause permanent damage to the sensor. ed range may temporarily offset (e.g., +3% RH after 60 hours
at >80% RH) and accelerate sensor ageing.
! The sensor inlet fits a standard 6mm OD tube

! Ensure that the pressure source is shut off and the pressure Insert the probe into the tem-
has returned to ambient before unplugging the sensor perature puck for measuring
on a radiant warmer

Press and hold

1 2 or 2

Plug the probe to the tem-


perature puck for measur-
1 2 3 ing in an incubator
Step 1 – plug-in pressure sensor; manometer mode is activated
Step 2 – pressure sensors can have an offset; press menu button to Step 1 – Depending on the application, sensor can be plugged directly
select “Zero” function. or via the temperature puck
Step 3 – connect the sensor to high a pressure source; open the source Step 2 – Temperature and humidity mode is activated and device is
while pressing and holding the button on the sensor for the reading ready to measure

To monitor pressure fluctuations, select Min/Max function To swap the temperature and humidity readings, select
from the menu Swap function from menu

30 V-3-02-EN 4-meter. User Manual


31
Optional sensors Cleaning

Turning off Required items:

The device will turn off automatically after 3 minutes of no


action. Clean Mild
Cloth Detergent

To clean the 4-meter:


1. Confirm that the device is off. If it is on, press POWER to turn it off.

2. Dampen the cloth with either the mild soap-and-water solution or


detergent, then wipe down all exterior surfaces of the 4-meter.

To keep using the device and cancel the auto turn off sequence, select
the option that appears 15 seconds in advance at the bottom of the
screen. The auto turn off notification will appear again after 5 minutes.

32 V-3-02-EN 4-meter. User Manual


33
Maintenance and Service Maintenance and Service

Calibrating 4-meter
! Only qualified technicians should maintain or service this
device. Each 4-meter unit is factory calibrated to a radiometric standard in
accordance to the National Institute of Standards and Technology
! Read and be familiar with this instruction manual before us- (NIST). The Calibration Certificate is enclosed with this the device.
ing this device.
To assure continued accurate measurement of irradiance, the 4-me-
! The printed circuit boards (PCBs) contain static sensitive ter should be recalibrated every 24 months to a radiometric (irradi-
parts. Always use appropriate electrostatic discharge pro- ance) standard. Because certain calibration factors are stored in the
tection, such as an electrical-grounding wrist strap, when device memory, the unit must be recalibrated at MTTS. The date of the
working with internal components. last calibration is labelled on the Calibration Certificate.

The 4-meters under warranty are recalibrated at no cost. Others are


recalibrated at nominal cost. For information on returning the device,
Replacing the Batteries see below.

Required items:
2 x AAA/LR6/1.5V alkaline, non-rechargeable batteries Service and Repair
To replace the battery: 4-meter has no customer serviceable parts, and must be returned to
1. Remove the back cover MTTS for all repairs and parts replacement. After any service, the de-
2. Insert the new 1.5-volt batteries into the battery holder vice must be recalibrated radio-metrically to assure accurate meas-
urement of irradiance.

Batteries cover Customer attempts to service 4-meter will invalidate the


!
warranty and may result in irreparable damage

Batteries holder

34 V-3-02-EN 4-meter. User Manual


35
Maintenance and Service Specifications

Returning for Service Performance Specifications


Control Settings
When sending equipment for service: LIGHT SENSOR
- Contact MTTS Technical Service for more information on returning Spectral response 400–520 nm
address and shipping details Measuring range single side 0.0 – 150.0 µW/cm²/nm
double side 0.0 – 300.0 µW/cm²/nm
- Clean the device, securely package it, and include the RMA number Resolution 0.1 µW/cm²/nm
on the outside of the box. Cosine characteristics ±2% @ 30 degree angle
±7% @ 60 degree angle
- In the Asia, ship the equipment to: ±25% @ 80 degree angle
Medical Technology Transfer and Services (MTTS) Ltd Accuracy +/- 3%
No 26 Lane 41 An Duong Vuong OXYGEN SENSOR - FIO2 0-100%
Tay Ho, Hanoi PRESSURE SENSOR 0-100cm H2O
FLOW SENSOR 0-160 lpm, bi-directional
HIGH PRESSURE SENSOR -100 - 100 psi
TEMPERATURE/HUMIDITY SENSOR 5-60°C, 0-100% RH
Displays
Characteristics Touch LCD
Features auto-zeroing, self-check, auto-off after 1 min,
results ‘freeze’
Indicators low battery, system failure, out of measurement

Physical Specifications
Dimensions (HxWxD) 148 x 73 x 17 mm
Total unit mass 200 g

Electrical Specifications
Battery 2 x AAA 1.5V alkaline batt, non-recharg.
Operational Duration Up to 120h

36 V-3-02-EN 4-meter. User Manual


37
Specifications Explanation of Symbols

Environmental Specifications Explanation of Symbols


Operating Ambient temperature 10°C to 40°C
Humidity: 30% to 90% RH non condensing
Atmospheric Pressure: 70-106kPa Refer to User Manual before operating this device.
Transport and storage Ambient temperature 0°C to 50°C
Humidity: 5% to 90% RH non condensing Do not disassemble 4-meter unless you are an MTTS
Atmospheric Pressure: 70-106kPa trained technician or have been instructed to by quali-
Exclusions None fied personnel.

Keep out of direct sunlight.

Standards for Reference


This device should be disposed of separately from
normal household waste so that components can be
ISO 13485:2016 recycled.
IEC 61010-1:2010
IEC 61326-1:2012 Device manufacturer.
ROHS III

Date of manufacture.

Serial Number

CE Marking

Name and address of European Authorized Representative

38 V-3-02-EN 4-meter. User Manual


39
Warranty Policy Warranty Policy

General Terms Under this Limited Warranty, products purchased in one MTTS will, at its sole discretion, repair or replace any Limitation of Liability
country or region may be transferred to another country components or product that manifests a defect in ma-
This MTTS Limited Warranty gives you, the customer, or region where MTTS or its authorized service provid- terials or workmanship during the Limited Warranty IF YOUR MTTS PRODUCT FAILS TO WORK AS WARRANT-
express limited warranty rights from MTTS, the manu- ers offer warranty service for the same product model Period. All component parts removed under this Limited ED ABOVE, THE MAXIMUM LIABILITY OF MTTS UNDER
facturer for the duration specified on the Warranty Card. number. Warranty terms, service availability, and service Warranty become the property of MTTS. In the unlikely THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO
Please refer to the MTTS Website for an extensive de- response times may vary from country or region to coun- event that your MTTS product has recurring failures, THE LESSER OF THE PRICE YOU HAVE PAID FOR THE
scription of your limited warranty entitlements. In addi- try or region. Standard warranty service response time is MTTS at its sole discretion, may elect to provide you with PRODUCT OR THE COSTS OF REPAIR OR REPLACE-
tion, you may also have other legal rights under applica- subject to change due to local parts availability. If so, your (a) a replacement unit selected by MTTS that is the same MENT OF ANY HARDWARE COMPONENTS THAT MAL-
ble law or special written agreement with MTTS. MTTS authorized service provider can provide you with or equivalent to your MTTS product in performance or (b) FUNCTION IN CONDITIONS OF NORMAL USE.
MTTS MAKES NO OTHER EXPRESS WARRANTY OR details. MTTS will not alter form, fit, or function of this to give you a refund of your purchase price or lease pay- EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL
CONDITION WHETHER WRITTEN OR ORAL AND MTTS MTTS product to make it operate in a country for which ments (less interests) instead of a replacement. This is MTTS BE LIABLE FOR ANY DAMAGES CAUSED BY THE
EXPRESSLY DISCLAIMS ALL WARRANTIES AND CON- it was never intended to function for legal or regulatory your exclusive remedy for defective products. PRODUCT OR THE FAILURE OF THE PRODUCT TO PER-
DITIONS NOT STATED IN THIS LIMITED WARRANTY. reasons. MTTS is not responsible for any tariffs or duties FORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR
TO THE EXTENT ALLOWED BY LOCAL LAW OF JURIS- that may be incurred in transferring the products. Exclusions SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
DICTIONS OUTSIDE VIETNAM, MTTS DISCLAIMS ALL MTTS guarantees that the product that you have pur- MTTS IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD
IMPLIED WARRANTIES OR CONDITIONS, INCLUDING chased or leased from MTTS is free from defects in MTTS DOES NOT WARRANT THAT THE OPERATION OF PARTY OR MADE BY YOU FOR A THIRD PARTY.
ANY IMPLIED WARRANTIES OF MERCHANTABILITY materials or workmanship under normal use during THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR- THIS LIMITATION OF LIABILITY APPLIES WHETHER
AND FITNESS FOR A PARTICULAR PURPOSE. FOR ALL Limited Warranty Period. The Limited Warranty Period FREE. MTTS IS NOT RESPONSIBLE FOR DAMAGE THAT DAMAGES ARE SOUGHT, OR CLAIM MADE, UNDER THIS
TRANSACTIONS OCCURRING IN VIETNAM ANY IMPLIED starts on the date of purchase or lease from MTTS, or OCCURS AS RESULT OF YOUR FAILURE TO FOLLOW THE LIMITED WARRANTY OR AS A TORT CLAIM (INCLUD-
WARRANTY OR CONDITION OF MERCHANTABILITY, from the date MTTS completes installation. Your dated INSTRUCTIONS INTENDED FOR THE PRODUCT. ING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A
SATISFACTORY QUALITY, OR FITNESS FOR A PARTICU- sales or delivery receipt, showing the date of purchase of This Limited Warranty does not apply to expendable or CONTRACT CLAIM, OR ANY OTHER CLAIM. THIS LIMITA-
LAR PURPOSE IS LIMITED TO THE DURATION OF THE the product, is your proof of the purchase or lease date. consumable parts and does not extend to any product TION LIABILITY CANNOT BE WAIVED OR AMENDED BY
EXPRESS WARRANTY SET FORTH ABOVE. SOME COUN- You may be required to provide proof or purchase or lease from which the serial number has been removed or that ANY PERSON. THIS LIMITATION OF LIABILITY WILL BE
TRIES DO NOT ALLOW A LIMITATION ON HOW LONG as a condition of receiving warranty service. You are enti- gas been damaged or rendered defective (a) as a result EFFECTIVE EVEN IF YOU HAVE ADVISED MTTS OF THE
AN IMPLIED WARRANTY LASTS OR THE EXCLUSION tled to hardware warranty service according to the terms of accident, misuse, abuse, contamination, improper or POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL and conditions of this document if a repair to your MTTS inadequate maintenance or calibration (if required) or OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS
DAMAGES FOR CONSUMER PRODUCTS. IN SUCH product is required within the Limited Warranty Period. other external causes; (b) by operation outside the usage FOR PERSONAL INJURY.
COUNTRIES, SOME EXCLUSIONS OR LIMITATIONS OF Unless otherwise stated, and to the extent permitted by parameters stated in the user documentation shipped THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL
THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. FOR local law, new MTTS product may be manufactured using with the product; (c) by software, interfacing, parts or RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY
CONSUMER TRANSACTION, THE LIMITED WARRANTY new materials and used materials equivalent to new in supplies not supplier by MTTS; (d) improper site prepara- VARY FROM COUNTRY TO COUNTRY. YOU ARE ADVISED
TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO performance and reliability. MTTS may repair or replace tion or maintenance; (e) virus infection; (f) loss or dam- TO CONSULT APPLICABLE COUNTRY LAWS FOR A FULL
THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, MTTS products (a) with new or previously used products age in transit ; or (g) by modification or service by anyone DETERMINATION OF YOUR RIGHTS.
RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE or parts equivalent to new in performance and reliability, other than (i) MTTS personnel, (ii) an MTTS authorized
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE or (b) with equivalent products to an original product that service provider, or (iii) your own installation of end-user
SALE OF THIS PRODUCT TO YOU. has been discontinued. Replacement parts are warrant- replaceable MTTS or MTTS approved parts if available
This Limited Warranty is applicable in all countries and ed to be free from defects in material or workmanship for for your MTTS product in the servicing country or region.
may be enforced in any country or region where MTTS or ninety (90) days or, for the reminder of Limited Warranty
its authorized service providers offer warranty service for Period of the MTTS product they are replacing or in which
the same product model number (subject to the terms they are installed, whichever is longer.
and conditions set forth in this Limited Warranty)

40 V-3-02-EN 4-meter. User Manual


41
Warranty Policy

Limited Warranty Period Contacting MTTS

The Limited Warranty Period for this MTTS product is a If your MTTS product fails during the Limited Warranty
specified, fixed period commencing of the date of pur- Period and the suggestions in the product documenta-
chase and specified on the Warranty Card. The date on tion do not solve the problem, you can receive support by
your sales receipt is the date of purchase unless MTTS or doing one of the following:
your reseller informs you otherwise in writing. - Locate and contact your nearest MTTS service pro-
vider via MTTS website:
Customer Responsibilities http://www.mtts-asia.com/support/
- Call the Technical Support Centre:
In order to avoid the risk of charges for issues not cov- +84 24 3766 6521
ered by your limited warranty (issues that are not due to Before calling MTTS or an MTTS authorized service pro-
defects in materials and workmanship on MTTS product), vider please have the following information available:
you will be asked to assist MTTS as follows: - Product serial number and model name
- Verify configurations, load most recent firmware, - Applicable error messages
install software patches, run MTTS diagnostics and - Detailed questions
utilities;
- Implement temporary procedures or workarounds
provided by MTTS while MTTS works on permanent
solution;
- Cooperate with MTTS in attempting to resolve the
problem using online chat, email, or telephone.
This may involve performing routine diagnostic pro-
cedures, installing additional software updates or
- patches;
Perform additional tasks as defined within each type
of warranty service provided by MTTS and any other
actions that MTTS may reasonably request in order to
best perform the warranty support

CUSTOMER IS RESPONSIBLE FOR DELIVERING THE


PRODUCT (AND ALL COSTS INVOLVED) FROM HIS LO-
CATION TO THE MTTS AUTHORIZED SERVICE POINT.

42 V-3-02-EN 4-meter. User Manual


MEDICAL TECHNOLOGY TRANSFER AND SERVICES Co., LTD
House No. 26, Alley 41, An Duong Vuong Street,
Tay Ho District, Hanoi City, Vietnam

Tel: +84 24 3766 6521


Fax: +84 24 3718 8050
Email: info@mtts-asia.com
www.mtts-asia.com

Logic s.r.l.
Via Antonio Pigafetta 1
34147 Trieste, Italy

V-3-02-EN

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