E-COMMERCE WEBSITE WITH REAL TIME CHAT SUPPORT

PROFESSIONAL TRAINING REPORT

at

Sathyabama Institute of Science and Technology

(Deemed to be University)

Submitted in partial fulfillment of the requirements for the award of

Bachelor of Engineering degree in Computer Science and Engineering

By

NALLURI PRANAV SAI

(Reg. No – 42110859)

DEPARTMENT OF COMPUTER SCIENCE AND ENGINEERING

SCHOOL OF COMPUTING
 DEPARTMENT OF COMPUTER SCIENCE AND ENGINEERING

BONAFIDE CERTIFICATE

This is to certify that this Professional Training-1 Report is the bonafide work of
NALLURI PRANAV SAI (42110859) who carried out the Project entitled
“E-COMMERCE WEBSITE WITH REAL TIME CHAT SUPPORT” under my
supervision from June 2024 to October 2024.

Internal Guide

Dr. GOPIKA. G.S, M.E., Ph.D.,

Head of the Department

Dr. L. LAKSHMANAN, M.E., Ph.D.,

Submitted for Professional Training-1 Viva Voce Examination held on

Internal Examiner External Examiner

ii
 DECLARATION

I, NALLURI PRANAV SAI(REG NO-42110859), hereby declare that the

Professional Training-1 Report entitled “E- COMMERCE WEBSITE WITH REAL
TIME CHAT SUPPORT ” done by me under the guidance of Dr.GOPIKA G.S,
M.E., Ph.D., is submitted in partial fulfillment of the requirements for the award of
Bachelor of Engineering degree in Computer Science and Engineering.

DATE:

PLACE: Chennai SIGNATURE OF THE CANDIDATE

iii
 ACKNOWLEDGEMENT

I am pleased to acknowledge my sincere thanks to BOARD OF

MANAGEMENT of Sathyabama Institute of Science and Technology for
their kind encouragement in doing this project and for completing it
successfully. I am grateful to them.

I convey my thanks to Dr. T. Sasikala, M.E., Ph. D., Dean, School of

Computing, and Dr. L. Lakshmanan, M.E., Ph.D., Head of the Department
of Computer Science and Engineering for providing me with necessary
support and details at the right time during the progressive reviews.

I would like to express my sincere and deep sense of gratitude to my Project

Guide Dr. GOPIKA G.S, for her valuable guidance, suggestions, and
constant encouragement paved the way for the successful completion of my
project work.

I wish to express my thanks to all Teaching and Non-teaching staff members

of the Department of Computer Science and Engineering who were
helpful in many ways for the completion of the project.

iv
TRAINING CERTIFICATE

v
 ABSTRACT

This web application is all-rounded e-commerce with the objective of

enabling interactions among three main user roles like administrators, shop
members, and customers. It has streamlined the registration process for shop
members whereby a shop member can upload a valid shop proof to create accounts.
Once a new shop member registers, administrators are at liberty to log in and
approve them, keeping the marketplace intact.Once the shop is approved, its
members can login to add products on the site.The offered products should be
verified by the administrator prior to getting listed for the customers. The creation of
customers; accounts will allow them to browse and search through the products
efficiently. Application Direct communication among customers with the shop
owners that has been made part of the application. This is meant to help customers
inquire into certain products. Customers can easily add wished-for products to their
shopping carts and complete purchases through an integrated secure payment
gateway. Real-time updates regarding the purchase status are provided, making the
application better for the customer. The web application seeks to transform the entire
buying process into a very simple affair that encourages participation, trust, and
satisfaction among all entities participating in the e-commerce scenario.

vi
 TABLE OF CONTENTS

CHAPTER No. TITLE PAGE No.

ABSTRACT vi
viii
LIST OF FIGURES
1
1 INTRODUCTION

1.1 Problem Statement

1.2 Proposed Solution
1.3 Objective of the project
1.4 Scope of the project
5
2 METHODOLOGIES USED
2.1 ER Model
2.2 Data Flow Diagram
2.3 Use Case Diagram
12
3 FEATURES OF THE PROJECT
3.1 For Admin
3.2 For Users
3.3 For Shopkeepers

4 ANALYSIS AND IMPLEMENTATION 21

4.1 Hardware and Software requirements
4.2 Code Implementation

5 IMPACT OF THE PROJECT 29

6 LIMITATIONS 31
7 FUTURE DEVELOPMENTS 33
8 CONCLUSION 34
9 REFERENCES 35

vii
 LIST OF FIGURES

FIG NO FIGURE NAME PAGE NO.

2.1 ER Diagram for admin 6
2.2 ER Diagram for customer 6
2.3 ER Diagram for seller 7
2.4 DFD Level 0 9
2.5 DFD Level 1 10
2.6 DFD Level 2 11
2.7 Use Case Diagram 11
3.1 Admin login 13
3.2 Admin home page 14
3.3 User login 15
3.4 Searching for products 15
3.5 Product details 16
3.6 Shopping cart 16
3.7 Customer Support 17
3.8 Checkout page 17
3.9 Order history 18
3.10 Seller Registration 19
3.11 Live chat 20

viii
 CHAPTER -1
INTRODUCTION
Our e-commerce website project aims to revolutionize online shopping by
prioritizing user experience, implementing seamless navigation, robust backend
operations, secure payment processing, and effective search engine optimization.
Through innovative design and advanced technology, we aspire to enhance
customer satisfaction and propel business success in the digital marketplace.

1.1 PROBLEM STATEMENT:

In the realm of e-commerce, there exists a pressing need for a
comprehensive solution that addresses the myriad challenges faced by both
consumers and businesses alike. These challenges include but are not limited to:
cumbersome navigation leading to poor user experience, inefficient backend
systems causing delays in order processing, security vulnerabilities posing risks to
transactional integrity, and limited visibility hindering customer acquisition and
retention efforts. Our project endeavors to tackle these issues head-on by
developing an e-commerce website that not only mitigates these challenges but
also sets new standards for efficiency, security, and user satisfaction in the online
retail landscape.

1.2 PROPOSED SOLUTION:

Our proposed solution for the e-commerce website project revolves around a
holistic approach aimed at overcoming existing challenges and optimizing user
experience. Key elements of our solution include:

● Seamless User Experience: We will prioritize the development of an

intuitive and visually appealing interface, ensuring easy navigation and hassle-free
browsing for users across all devices.
● Efficient Backend Management: Implementing a robust backend
infrastructure will streamline inventory management, order processing, and
customer relationship management, thereby reducing operational inefficiencies
and enhancing overall productivity.
● Secure Transaction Processing: Integration of state-of-the-art security
protocols and encryption techniques will safeguard user data
● Enhanced Discoverability: Through strategic search engine optimization
(SEO) techniques and targeted marketing efforts, we will increase the visibility of
our website, attracting a larger audience and driving organic traffic.
● Personalization and Recommendation Engines: Leveraging data analytics
and machine learning algorithms, we will offer personalized product
recommendations and tailored shopping experiences to users, ultimately leading
to higher conversion rates and customer satisfaction.

By focusing on these core aspects, our proposed solution aims to establish the
e-commerce website as a leading destination for online shopping, catering to the
diverse needs and preferences of modern consumers while providing businesses
with a robust platform for growth and success.

1.3 OBJECTIVE OF THE PROJECT:

The primary objective of the e-commerce website project is to create a

dynamic and user-centric online platform that revolutionizes the shopping

experience for customers while providing efficient and effective tools for

businesses. Specific objectives include:

● Optimized User Experience: Develop an intuitive and responsive website

interface that ensures ease of navigation, quick access to products, and

streamlined checkout processes, ultimately enhancing user satisfaction and

engagement.

● Efficient Operations: Implement robust backend systems for inventory

management, order processing, and customer relationship management,

aiming to improve operational efficiency, reduce processing times, and

minimize errors.

● Secure Transactions: Integrate secure payment gateways and implement

stringent security measures to protect user data, prevent fraud.

● Market Visibility and Growth: Utilize strategic marketing initiatives and

 search

● engine optimization techniques to enhance the website's visibility, attract a

larger audience, and drive sales growth for businesses operating on the

platform.

● Continuous Innovation and Adaptation: Foster a culture of innovation and

agility within the project team, enabling the continuous evolution of the

platform to meet changing consumer preferences, technological

advancements, and industry trends.

By achieving these objectives, the project aims to establish itself as a

leading e-commerce destination, providing value to customers through an

exceptional shopping experience and empowering businesses with the tools they

need to succeed in the digital marketplace.

1.4 SCOPE OF THE PROJECT:

The scope of the e-commerce website project encompasses the

development of a user-friendly online platform allowing customers to register,
browse products, add items to their cart, securely process payments, and manage
orders. Additionally, the project will include an admin dashboard for managing
products, orders, and user accounts. Non-functional aspects such as performance,
security, scalability, reliability, accessibility, compatibility, usability, and regulatory
compliance will be prioritized to ensure a seamless and satisfying shopping
experience for users while meeting industry standards and legal requirements.

The scope of the project of E-Commerce Website Project typically covers

the following aspects:

Functional Scope:
● User Registration and Authentication: Allow users to create accounts and
log in securely.
● Product Browsing: Enable users to browse through various products with
categories and filters.
● Product Details: Provide detailed information about each product, including
images, descriptions, and prices.
● Shopping Cart: Allow users to add items to a shopping cart, view their cart,
and proceed to checkout.
● Order Management: Enable users to view order history, track current orders,
and manage shipping details.
● Payment Processing: Integrate secure payment gateways to facilitate smooth
and secure transactions.
● Admin Dashboard: Provide administrators with tools to manage products,
orders, and user accounts.
● Feedback and Reviews: Allow users to leave feedback and reviews for
products they have purchased.

Non-Functional Scope:
● Performance: Ensure fast loading times and responsive design to enhance
user experience.
● Security: Implement robust security measures to protect user data and prevent
unauthorized access.
● Scalability: Design the system to handle increasing numbers of users and
products without performance degradation.
● Reliability: Minimize downtime and errors to ensure the platform is available
and functional at all times.
● Accessibility: Ensure the website is accessible to users with disabilities and
complies with accessibility standards.
● Compatibility: Ensure compatibility with different devices, browsers, and
operating systems to reach a wide audience.
● Usability: Design the user interface with simplicity.
 CHAPTER -2

METHODOLOGIES USED

In this project we are using various technologies and new methodologies to

solve our problems. Below are the detailed description about the technology used
and methods we are applying in our project. Here we are developing a
E-Commerce Website Project using HTML, Bootstrap for the frontend, and python,
django, and JavaScript for the backend involves a structured methodology.

2.1 ER MODEL:

relationships within the system. Below is a simplified ERD for an

E-Commerce Website Project. In Synopsys we make a rough ER Diagram to give
an idea about the working of the project.

2.1.1 ER DIAGRAM FOR ADMIN:

An Entity Relationship Diagram(ERD) for an E-Commerce Website Project

models the entities and their For an e-commerce application, a simple ER
(Entity-Relationship) diagram focusing on the "Admin" role can involve the core
entities that the admin interacts with, such as managing users, products, orders,
and categories. This ERD structure ensures that the admin has access to the
necessary tables for managing users, products, orders, and categories in the
system.
 Fig 2.1: Admin ER diagram

2.1.2 ER DIAGRAM FOR CUSTOMER:

This setup covers the basic relationships in an e-commerce setting, focusing on

the Customer entity and its connection to orders and addresses.

Fig 2.2: ER diagram for customer

2.1.3 ER DIAGRAM FOR SELLERS:

the sellers can sell their products online after getting approval from the admin.

Fig 2.3: ER diagram for sellers

Relationships:
● User-Order: A user can place multiple orders, but each order belongs to
only one user. (One-to-Many)
● Order-Product: An order can contain multiple products, and each product
can be part of multiple orders. (Many-to-Many)
● Order-Payment: An order can have one payment associated with it, but a
payment can be linked to multiple orders. (One-to-Many)
● Product-Category: A product belongs to a specific category, and a category
can have multiple products. (One-to-Many
● User: UserID, Username, Email, Password
● Product: ProductID, Name, Description, Price, Quantity
● Order: OrderID, UserID, OrderDate, Status
● Payment: PaymentID, OrderID, Amount, PaymentDate, PaymentMethod
● Category: CategoryID, Name
This ER model represents the basic structure of an e-commerce website, outlining
how different entities are related to each other and what attributes they possess.
Further refinement and addition of entities and relationships may be necessary
depending on the specific requirements and functionalities of the project.

2.2 DATA FLOW DIAGRAM:

The Data Flow Diagram(DFD) serves as a visual representation of the flow of

information within the system. Here’s a simplified Data Flow Diagram (DFD) for a
E-Commerce Website Project:

● User Information: Flow of user registration and login data to the website
system.
● Product Listings: Transfer of product information from the database to the
website interface for users to browse.
● Order Placement: Submission of orders by users to purchase products.
● Payment Processing: Flow of payment data from users to the payment
gateway for transaction processing.
● Order Fulfillment: Transmission of order details from the website system to the
warehouse or fulfillment center for processing.
● Shipping Information: Transfer of shipping details from the warehouse.
● Feedback and Reviews: Exchange of feedback and reviews between users
and the website system to improve product and service quality.

The DFD provides a concise overview of the e-commerce website's data flow and
interactions, facilitating analysis, design, and communication of the system's
functional aspects.

2.2.1 DFD LEVEL 0:

Also known as a context diagram, this is the highest level and provides a broad
overview of the system or process. It's designed to be easy to understand by a
wide audience.
 Fig 2.4: DFD level 0

2.2.2 DFD Level 1:

This level provides more detail than the context diagram, breaking down the
high-level process into its subprocesses.

Fig 2.5: DFD level 1

2.2.3 DFD LEVEL 2:

This level provides even more detail, breaking down sub processes further.The
level of detail needed depends on the scope of the project. The technique used

to show more detail in lower-level DFDs is called top-down decomposition, or

leveling.

FIG 2.6: DFD level 2

2.3 USE CASE DIAGRAM:

referred as a Behaviour model or diagram. It simply describes and displays

the relation or interaction between the users or customers and providers of
application service or the system. It describes different actions that a system
performs in collaboration to achieve something with one or more users of the
system. Use case diagrams are used a lot nowadays to manage.
Fig 2.7:Use case Diagram
 CHAPTER-3

FEATURES OF THE PROJECT

Many features are usually included in an E-Commerce Website Project to enhance

e-commerce and simplify processes. A project summary for a E-Commerce
Website Project may contain the following typical elements;

3.1 FEATURES FOR ADMIN:

Here are some straightforward features that an Admin might manage in an

e-commerce website:

1. User Management:
○ Approve or reject shopkeepers who want to sell products.
○ Manage customer accounts and permissions.
2. Product Management:
○ Approve, update, or remove products listed by shopkeepers.
○ Set product categories to keep the site organized.
3. Order Management:
○ View and track customer orders.
○ Handle refunds or cancellations as needed.
4. Sales and Reports:
○ Generate sales and performance reports to monitor site success.
○ Track top-selling products and popular categories.
5. Site Content Management:
○ Update homepage banners, featured products, and promotions.
○ Maintain FAQ, contact information, and other static content.
6. Inventory and Stock Control:
○ Monitor stock levels across different shopkeepers.
○ Notify shopkeepers about low inventory on products.
7. Customer Support:
○ Address customer complaints and inquiries.
○ View customer feedback and reviews for quality control.
8. Financials and Payments:
○ Handle payments and process transactions.
○ Manage seller payouts and commissions.
9. Security and Compliance:
○ Monitor site for suspicious activity or policy violations.
○ Ensure data privacy and compliance with legal standards.

These features help the admin maintain quality, security, and smooth
operations on the e-commerce site.

Fig 3.1: Admin login

 Fig 3.2 : Admin Homepage

3.2 FEATURES FOR USERS:

Here are some key features of an e-commerce website project for Users,
presented simply:

1. User Registration & Login: Allows users to create accounts, log in

securely, and manage their profiles.
 Fig 3.3 :User login

2. Product Browsing: Users can search, view, and filter products by categories,
price, or popularity.

Fig 3.4 : User product browsing

3. Product Details: Provides detailed information about each product, including

descriptions, images, and reviews.
 Fig 3.5 :Product details

4. Shopping Cart: Users can add products to their cart, adjust quantities, and view
total costs.

Fig 3.6 : Shopping cart application

5. Customer Support: Customers can get answers to their queries immediately.

 Fig 3.7: Customer support

6. Secure Checkout: Facilitates the purchase process, allowing users to enter

shipping details, select payment options, and place orders securely.

Fig 3.8: Checkout page

7. Order Tracking: Allows users to view their order status and track delivery
progress.
8. Order History: Shows a record of past purchases for easy reference and
reordering.
 Fig 3.9: Order history

9. Reviews & Ratings: Users can leave feedback on products and view other
customers' reviews.
10. Notifications: Provides updates on new products, sales, and order statuses via
email or in-app alerts.

These features create a smooth, secure, and user-friendly shopping

experience on the e-commerce website.

3.3 FEATURES FOR SELLERS:

Here are the essential features for an e-commerce website project designed for
sellers who require admin approval to sell their products online:

1. User Registration and Seller Onboarding

● User Registration: Simple sign-up with basic user info for customers and
sellers.
● Seller Application Process: A dedicated form for sellers to apply, including
store details, documentation, and tax information.
● Verification & Approval Workflow: Admins review applications, verify
details, and approve or deny sellers, with notification alerts.
 Fig 3.10 : seller registration

2. Product Management for Sellers

● Product Listings: Ability for sellers to add, edit, or delete product listings
with details like description, price, category, and images.
● Inventory Management: Real-time stock tracking for products, with
low-stock alerts.
● Product Status Tracking: Products remain in “pending” status until
approved by admin, ensuring quality control.

3. Order Management for Sellers

● Order Notifications: Real-time alerts to sellers for new orders,

cancellations, and refunds.
● Order Tracking & Status Update: Sellers can mark items as “shipped” or
“delivered” and manage returns.
● Customer Interaction: Basic messaging or Q&A section for customer
queries about products.

4. Seller Analytics & Insights

● Sales Analytics: Sellers can view revenue, order trends, popular products,
and seasonal trends.
● Customer Insights: Basic demographics and purchasing trends to help
sellers understand their audience better.
● Inventory Insights: Alerts on trending items, stock that’s moving slowly, or
items low on stock.
5. Customer Support and Helpdesk

● FAQ & Knowledge Base: For customers and sellers on common issues,
returns, payment, etc.
● Ticket System: Customer and seller support tickets managed by the site
admin.
● Live Chat: Option for live support for customer queries.

Fig 3.11 :Live chat

6. Marketing and Promotion Tools

● Discount & Coupon Management: Sellers can offer discounts; admin can
provide site-wide promotions.
● Product Advertising: Paid placement options for products to appear in
featured sections.
● Email Marketing Integration: Automatic emails for cart abandonment,
promotions, and new product alerts.

7. Security and Compliance

● Data Privacy: Compliance with data privacy laws and secure handling of
user data.
● Two-Factor Authentication: Extra security layer for seller and admin
logins.
● Audit Log: Detailed activity log for tracking changes made by sellers or
admins.

This gives a secure experience for sellers and customers while giving admins
control over platform standards.
 CHAPTER -4

ANALYSIS AND IMPLEMENTATION:

The gathering of requirements and implementation of code for the developing of
E-Commerce application with real time chat support is as follows;

4.1 HARDWARE AND SOFTWARE REQUIREMENTS:

4.1.1 Software Requirements:

This software package is developed using html , bootstrap for front end .
python and Server as the back end to store the database for backend.
● Operating System: Windows 7, 8, 9, 10 .
● Language: Html , Css , Javascript , python
● Database: SQLiteServer (back end)

4.1.2 Hardware Requirements:

● Processor: Intel core i3 or above for a stable experience and fast retrieval of
data.
● Hard Disk: 40GB and above
● RAM: 256 MB or more, recommended 2 GB for fast reading and writing
capabilities which will result in better performance time.

4.2 CODE IMPLEMENTATION:

from contextlib import ContextDecorator

from pipes import Template from
django.http import JsonResponse from
django.shortcuts import redirect, render
from shop.form import CustomUserForm
from django.contrib.auth.decorators import
login_required
from . models import * from
django.contrib import messages from
django.contrib.auth import
authenticate,login,logout import json
import random from
django.contrib.auth.models import User
from django.views.decorators.csrf import
csrf_exempt

def home(request):
products=Product.objects.filter(trending=1)
return
render(request,"shop/index.html",{"products":pr
oducts})

def favviewpage(request):
if request.user.is_authenticated:
fav=Favourite.objects.filter(user=reque
st.user) return
render(request,"shop/fav.html",{"fav":f
av})
else:
return
redire
ct("/")

def remove_fav(request,fid):
item=Favourite.objec
ts.get(id=fid)
item.delete() return
redirect("/favviewpag
e")

def viewcart(request): if
request.user.is_authenticated:
cart=Cart.objects.filter(user=request.
user) return
render(request,"shop/cart.html",{"car
t":cart})
else:
return
redire
ct("/")
 def
remove_cart(reque
st,cid):
cartitem=Cart.objec
ts.get(id=cid)
cartitem.delete()
return
redirect("/cart")
def fav_page(request):
if
request.headers.get('x-requested-with')=='XML
HttpRequest': if request.user.is_authenticated:
data=json.load(request)
product_id=data['pid']
product_status=Product.objects.get(i
d=product_id) if product_status:
if
Favourite.objects.filter(user=request.user.id,product_id=pro
duct_id):
return JsonResponse({'status':'Product Already in
Favourite'}, status=200)
else:
Favourite.objects.create(user=request.user,product_id=pr
oduct_id) return JsonResponse({'status':'Product Added
to Favourite'}, status=200)
else: return JsonResponse({'status':'Login to Add
Favourite'}, status=200)
else: return JsonResponse({'status':'Invalid
Access'}, status=200)

def add_to_cart(request):
if
request.headers.get('x-requested-with')=='XM
LHttpRequest': if
request.user.is_authenticated:
data=json.load(request)
product_qty=data['product_qty']
product_id=data['pid'] #print(request.user.id)
product_status=Product.objects.get(id=produc
t_id) if product_status:
if
Cart.objects.filter(user=request.user.id,product_id=product_i
d):
return JsonResponse({'status':'Product Already in Cart'},
status=200)
 else:
if product_status.quantity>=product_qty:
Cart.objects.create(user=request.user,product_id=product_id,product_qty=
product_qty) return JsonResponse({'status':'Product Added to Cart'},
status=200)
else: return JsonResponse({'status':'Product Stock Not
Available'}, status=200)
else: return JsonResponse({'status':'Login to
Add Cart'}, status=200)
else: return JsonResponse({'status':'Invalid
Access'}, status=200)

def logout_page(request):
if request.user.is_authenticated:
logout(request)
messages.success(request,"Logged
out Successfully")
return redirect("/")

def
login_page(reques
t): if
request.user.is_aut
henticated: return
redirect("/")
else:
if request.method=='POST':
name=request.POST.get('username')
pwd=request.POST.get('password')
user=authenticate(request,username=name,p
assword=pwd) if user is not None:
login(request,user)
messages.success(request,"Logged in
Successfully") return redirect("/")
else:
messages.error(request,"Invalid User Name or
Password") return redirect("/login")
return render(request,"shop/login.html")

def register(request):
form=CustomU
serForm() if
request.method
=='POST':
form=CustomUserForm(re
quest.POST) if
 form.is_valid(): form.save()
messages.success(request,"Registration Success You can
Login Now..!") return redirect('/login')
else:
messages.success(request,"Inv
alid details..!")
return render(request,"shop/register.html",{'form':form})

def collections(request):
catagory=Catagory.objects.filter(status=0)
return
render(request,"shop/collections.html",{"catagory":catagory})

def collectionsview(request,name):
if(Catagory.objects.filter(name=name,status=0)):
products=Product.objects.filter(category__name=name)
return
render(request,"shop/products/index2.html",{"products":products,"category_na
me":name})
else:
messages.warning(request,"No Such Catagory Found")
return redirect('collections')

def product_details(request,cname,pname):
if(Catagory.objects.filter(name=cname,status=0)):
if(Product.objects.filter(name=pname,status=0)):
products=Product.objects.filter(name=pname,status=0).first
()
return
render(request,"shop/products/product_details.html",{"products":products})
else:
messages.error(request,"No Such Produtct
Found") return redirect('collections')
else:
messages.error(request,"No Such Catagory
Found") return redirect('collections')
@login_required(login_url='login') def
index(request):
rawcart=Cart.objects.filter(user=request.use
r) for item in rawcart: if item.product_qty >
item.product.quantity:
Cart.objects.delete(id=item.id) cartitems =
Cart.objects.filter(user=request.user) total_price=0 for
item in cartitems: total_price=total_price +
item.product.selling_price * item.product_qty
 userprofile=Profile.objects.filter(user=request.user).first()

context={'cartitems':cartitems,'total_price':total_price,'userprofile
':userprofile} return
render(request,"shop/checkout.html",context)

def searchproduct(request):
if request.method == 'POST':
searchedterm=request.POST.get('pr
oductsearch') if searchedterm =="":
return redirect(request.META.get('HTTP_REFERER'))
else:
product=
Product.objects.filter(name__contains=searchedterm).fi
rst() if product: return
redirect('collections/'+product.category.name+'/'+produc
t.name)
else:
messages.info(request,"No product matched your
search") return
redirect(request.META.get('HTTP_REFERER'))
return redirect(request.META.get('HTTP_REFERER'))

@login_required(login_url='login')
@csrf_exempt def
placeorder(reques
t): if
request.method
== 'POST':

currentuser = User.objects.filter(id=request.user.id).first()

if not currentuser.first_name :
currentuser.first_name=request.POST.get('fname')
currentuser.last_name=request.POST.get('lname')
currentuser.save()

if not Profile.objects.filter(user=request.user):
userprofile=Profile()
userprofile.user=request.user
userprofile.phone = request.POST.get('phone')
userprofile.address =
request.POST.get('address') userprofile.city =
 request.POST.get('city') userprofile.state =
request.POST.get('state') userprofile.country =
request.POST.get('country')
userprofile.pincode =
request.POST.get('pincode') userprofile.save()

neworder = Order() neworder.user

= request.user neworder.fname =
request.POST.get('fname')
neworder.lname =
request.POST.get('lname')
neworder.email =
request.POST.get('email')
neworder.phone =
request.POST.get('phone')
neworder.address =
request.POST.get('address')
neworder.city =
request.POST.get('city')
neworder.state =
request.POST.get('state')
neworder.country =
request.POST.get('country')
neworder.pincode =
request.POST.get('pincode')

neworder.payment_mode =
request.POST.get('payment_mode') neworder.payment_id =
request.POST.get('payment_id')

cart = Cart.objects.filter(user=request.user)
cart_total_price = 0 for item in cart: cart_total_price =
cart_total_price + item.product.selling_price * item.product_qty

neworder.total_price = cart_total_price
trackno
='jwhl'+str(random.randint(1111111,55555
55)) while
Order.objects.filter(tracking_no=trackno)
is None:
trackno ='jwhl'+str(random.randint(1111111,5555555))
neworder.tracking_no = trackno
neworder.save()

neworderitems =
Cart.objects.filter(user=request.user) for
item in neworderitems:
 OrderItem.objects.create(
order=neworder,
product=item.product,
price=item.product.selli
ng_price,
quantity=item.product_
qty )

# to decrease the product quantity from available

stock orderproduct =
Product.objects.filter(id=item.product_id).first()
orderproduct.quantity = orderproduct.quantity
-item.product_qty orderproduct.save()

# to clear usrs cart

Cart.objects.filter(user=request.user).delete()
messages.success(request,'Your order has been placed
successfully')
payMode = request.POST.get('payment_mode') if
(payMode == "Razorpay"): return
JsonResponse({'status':'Your order has been placed
successfully'})
else: return JsonResponse({'status':'Your order has been
placed successfully'})

return redirect('/')

@login_required(login_
url='login') def
razorpaycheck(request):
cart=Cart.objects.filter(user=request.user) total_price=0
for item in cart: total_price= total_price +
item.product.selling_price * item.product_qty

return JsonResponse({
'total_price':total_price
})

# def orders(request):

# return render(request,'shop/search.html')
def index1(request):
orders = Order.objects.filter(user=request.user)
context={'orders':orders}
return render(request,'shop/orders.html',context)

@login_required(login_
url='login') def
vieworder(request,
t_no):
order =
Order.objects.filter(tracking_no=t_no).filter(user=request.us
er).first() orderitems = OrderItem.objects.filter(order=order)
context = {'order':order,'orderitems':orderitems} return
render(request,'shop/view.html',con

CHAPTER -5

IMPACT OF THE PROJECT:

The development and implementation of the e-commerce website project are

poised to have a significant impact on various stakeholders and the broader
business landscape:
● Enhanced Customer Experience: By providing a user-friendly interface,
personalized recommendations, and secure payment processing, the
e-commerce website will enhance the overall shopping experience for
customers, leading to increased satisfaction and loyalty.
● Increased Sales and Revenue: The seamless shopping experience offered by
the website, coupled with targeted promotions and discounts, is expected to
drive higher sales volumes and revenue for the business.
● Expanded Market Reach: The online platform will enable the business to
reach a wider audience beyond its traditional geographic boundaries, tapping
into new markets and customer segments.
● Operational Efficiency: Streamlined backend operations, including inventory
management and order processing, will improve operational efficiency, reduce
costs, and minimize errors.
● Competitive Advantage: A well-designed and feature-rich e-commerce
website will position the business as a leader in the industry, differentiating it
from competitors and attracting new customers.
● Data-driven Insights: The collection and analysis of customer data and sales
metrics will provide valuable insights into consumer behavior and preferences,
enabling data-driven decision-making and targeted marketing strategies.
● Job Creation and Economic Growth: The growth of the e-commerce
business will create job opportunities in areas such as customer support,
logistics, and digital marketing, contributing to economic growth and
development.
● Environmental Impact: By encouraging online shopping, the e-commerce
website may have a positive environmental impact by reducing the need for
physical storefronts and minimizing carbon emissions.

CHAPTER -6

LIMITATIONS OF THE PROJECT:

Despite its potential benefits, the e-commerce website project also faces several
limitations and challenges that need to be addressed:
● Technical Constraints: The development and maintenance of a sophisticated
e-commerce platform require substantial technical expertise and resources,
including skilled developers, robust infrastructure, and ongoing software
updates.
● Security Risks: E-commerce websites are susceptible to cybersecurity threats
such as data breaches, hacking attacks, and payment fraud, necessitating the
implementation of robust security measures to protect user data and financial
transactions.
● Scalability Issues: As the business grows and attracts more customers, the
website may encounter scalability issues related to server capacity, website
performance, and database management, requiring continuous optimization
 and infrastructure upgrades.
● Competition: The e-commerce industry is highly competitive, with numerous
players vying for market share. Standing out from competitors and attracting
and retaining customers may prove challenging amidst intense competition.
● Logistics and Fulfillment: Efficient order fulfillment and timely delivery are
crucial for customer satisfaction. However, logistical challenges such as
inventory management, shipping delays, and last-mile delivery issues can
impact the overall customer experience.
● Regulatory Compliance: E-commerce businesses must comply with various
regulations and legal requirements, including consumer protection laws, data
privacy regulations, and taxation laws, which may vary across different
jurisdictions and impose additional compliance burdens.
● Customer Trust: Building and maintaining trust with customers is essential for
the success of an e-commerce website. Negative experiences such as poor
customer service, product quality issues, or security breaches can erode trust
and damage the reputation of the business.
● Digital Divide: Not all potential customers may have access to reliable internet
connections or digital devices, limiting their ability to shop online. Addressing
this digital divide and ensuring inclusivity for all users may pose challenges for
the e-commerce website project.

Despite these limitations, proactive management and mitigation strategies

can help navigate these challenges and maximize the potential of the e-commerce
website project.
 CHAPTER -7
FUTURE DEVELOPMENT:

Here are some concise future enhancements for an e-commerce

website project:
● Personalized Recommendations: Implement a recommendation
engine for tailored product suggestions.
● Social Media Integration: Allow users to log in with social media
accounts and share purchases.
● Enhanced Mobile Experience: Develop a mobile app for optimized
shopping on-the-go.
● Subscription Services: Introduce subscription options for regular
deliveries and discounts.
● Augmented Reality (AR) Integration: Enable AR features for
visualizing products before purchase.
● Voice Commerce: Integrate voice commands for hands-free
shopping experiences.
● Enhanced Customer Support: Implement live chat support and
proactive assistance features.
● Expanded Payment Options: Offer alternative payment methods
and installment options.
● Sustainability Initiatives: Introduce eco-friendly product initiatives
 CHAPTER -8

CONCLUSION:

In conclusion, the Django ecommerce project has been successfully

completed with the implementation of various features such as user
authentication, product catalog management, shopping cart, order processing,
and payment integration. The project has provided a platform for businesses
to showcase their products and for customers to purchase them online with
ease.

During the development process, various challenges were encountered, and

solutions were implemented to overcome them. The use of Django framework,
along with various third-party packages, has made the development process
faster and more efficient. The project has also been optimized for
performance and security to provide a smooth and safe experience for both
businesses and customers.

Overall, the Django ecommerce project has been a valuable learning

experience and has provided a solid foundation for future development and
expansion. With the ever-growing popularity of online shopping, the project
has the potential to create a positive impact on businesses and customers
alike. In addition to the core features, the project has also implemented
various customization options for businesses, such as the ability to create
custom discounts and promotional offers, and to manage product inventory
and shipping. The project has also been designed with a responsive and
user-friendly interface, ensuring that customers can easily navigate and make
purchases from any device.

Going forward, the project can be further enhanced with the addition of
features such as analytics and reporting, social media integration.
 CHAPTER -9

REFERENCES:

Here are the reference websites for developing e-commerce website

projects.

● Shopify: Known for its user-friendliness and a wide range of customizable themes.
● Magento: A powerful open-source platform offering high flexibility and scalability.
● WooCommerce: A free plugin for WordPress, making it easy to add ecommerce
functionality to your website.
● BigCommerce: A cloud-based platform with robust features for enterprise-level
businesses.

Technical Resources:

● GeeksforGeeks: Provides tutorials and code examples for e-commerce

development using various technologies.
● W3Schools: Offers comprehensive tutorials on web development technologies like
HTML, CSS, and JavaScript.
● Stack Overflow: A community-driven platform for asking and answering
programming questions.
● GitHub: A platform for hosting and collaborating on code repositories.

lo

● Amazon: A global e-commerce giant known for its user experience and product
selection.
● Apple: A sleek and minimalist design with a focus on high-quality products.
● Nike: A visually appealing website with a strong brand identity.
● Sephora: A well-organized website with a focus on beauty products.