Privacy Policy - Hirevue
Privacy Policy - Hirevue
HireVue is committed to protecting the integrity and privacy of your personal information. This Privacy
Notice explains how we collect personal information through our website at www.hirevue.com and its
sub-domains (“Website“) and our Hiring Intelligence platform and related services (“Services“). Our
Website and Services are intended for (a) businesses and their representatives and (b) Employees and
Candidates whose information we process on behalf of our Customers. Our Website and Services are not
for personal, family or household use. Accordingly, we treat all personal information covered by this
Privacy Notice as pertaining to Candidates, Employees or representatives of businesses, rather than to
individuals acting in their personal capacity.
If you have any questions or concerns about our use of your personal information, then please contact
us using the contact details provided at the bottom of this Privacy Notice.
Quick links
We recommend that you read this Privacy Notice in full to ensure you are fully informed. However, if you
only want to access a particular section of this Privacy Notice, then you can click on the relevant link
below to jump to that section.
Legal basis for processing personal information of Website visitors (EEA visitors only)
Data retention
Mobile Notifications
How to contact us
We are headquartered in the USA, but work with affiliates, service providers and customers all around
the globe. For more information about HireVue, please see the “About Us” section of our Website
at https://www.hirevue.com/about and to see specific product information please see our “Platform”
tab of our Website at https://www.hirevue.com/platform.
The personal information that we may collect about you through the Website broadly falls into the
following categories:
Certain parts of our Website may ask you to provide personal information voluntarily: for example, we
may ask you to provide your contact details in order to request a demo or register an account. When you
visit our Website, we may collect certain information automatically from your device or you may decide
to provide information voluntarily via the chat bot function included on each page of our Website. In
some countries, including countries in the European Economic Area, this information may be considered
personal information under applicable data protection laws.
Specifically, the information we collect automatically may include information like your IP address, device
type, unique device identification numbers, browser-type, broad geographic location (e.g. country or
city-level location) and other technical information. We may also collect information about how your
device has interacted with our Website, including the pages accessed and links clicked.
Collecting this information enables us to better understand the visitors who come to our Website, where
they come from, and what content on our Website is of interest to them. We use this information for our
internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
Some of this information may be collected using cookies and similar tracking technology, as explained
further under the heading “Cookies and similar tracking technology” below. You can view our full cookie
policy here.
PLEASE NOTE: in the event that you use our chat bot function, we use a third-party service provider to
collect and respond to information you provide through this function.
From time to time, we may receive personal information about you from third party sources, but only
where we have checked that these third parties either have your consent or are otherwise legally
permitted or required to disclose your personal information to us.
The types of information we collect from third parties include general geo location information to
identify what state and country you are visiting our site from and we use the information we receive
from these third parties to ensure inquiries and other requests are routed to the appropriate team for
processing as promptly as possible.
^ back to top
If you are a job candidate (“Candidate”) or employee (“Employee”) using our Services on behalf of one of
our customers who are engaging us to provide the Services to them (the “Potential Employers”), we are
collecting and processing your personal information on behalf of the Potential Employers. In such cases,
we are acting as a data processor and are collecting and processing your personal information on their
behalf and in accordance with their instructions. The types of information typically collected are
described in detail in this section below. What we do not collect, and you should not be asked by
Potential Employers to provide to HireVue, are things like protected health information, financial
information, date of birth, social security or other government-issued identification number, and other
sensitive personal information.
It is primarily the Potential Employer who must ensure that your personal information is collected and
processed in accordance with data protection laws. Therefore, if you have questions or concerns about
the handling of your personal data, you should contact the relevant Potential Employer directly or refer
to their separate privacy policies.
The following outlines the types of personal information that we will typically collect through the
Services on behalf of our customers:
In using the Services, Candidates and Employees may be required to provide certain personal
information about themselves – for example, their name, contact details, username and password
(username and password is for Employees only, as Candidates do not create accounts within the HireVue
platform), and other information as requested by the Potential Employer. Candidates may complete a job
interview through the Services which can include information such as work history, skills, experience,
abilities, work style and other responses to questions, as well as submissions through a variety of types
of media including video/audio interviews, coding challenges, training exercises and the like.
When you use the Services, we may collect certain information automatically from your device. In some
countries, including countries in the European Economic Area and the UK, this information may be
considered personal information under applicable data protection laws. Specifically, this information may
include IP addresses, other unique device IDs or addresses, web browser and/or device type, the pages
you view on the Services and the dates and times you visit, access or use the Service.
Some of this information may be collected using cookies and similar tracking technology, as explained
further under the heading “Cookies and similar tracking technology” below. You can view our full cookie
policy here.
Information that we collect automatically
From time to time, we may receive personal information about you from third party sources, but only
where we have checked that these third parties either have your consent or are otherwise legally
permitted or required to disclose your personal information to us.
^ back to top
HireVue may use your personal information in a variety of ways for the operation of the Website and its
Services, including:
To operate, maintain, enhance, and provide all of the features and services found on the Website
and Services, to personalise the Website and Services for your preferences and interests.
To contact you for administrative purposes regarding the Services, for customer service
purposes, or regarding content that you have posted to the Service.
To understand and analyse the usage trends, interests, and preferences of our users, to improve
the way the Website and Services works and looks, and to create new features and functionality.
HireVue may now or in the future use “automatically collected” information and “cookies”
information to: (a) personalise our services, such as remembering your information so that you
will not have to re-enter it during your visit or the next time you visit the Website or Services; (b)
monitor and analyse the effectiveness of the application and evaluation activities; (c) monitor
aggregate usage metrics such as total number of users, pages and media and features of the
Website or Service accessed, etc.; and (d) track your entries, submissions, and status, including
the ways in which you may interact with the Services.
Where it is in accordance with your preferences, to send emails related to the products and
services we think you may be interested in. You will have the ability to opt-out of receiving any
such communications, either through links provided in the messages, or by updating your
account preferences through the Services.
^ back to top
to our group companies, third party services providers and partners who provide data
processing services to us (for example, to support the delivery of, provide functionality on, or
help to enhance the security and features of our Website and Services), or who otherwise
process personal information for purposes that are described in this Privacy Notice or notified to
you when we collect your personal information;
to any competent law enforcement body, regulatory, government agency, court or other third
party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii)
to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of
any other person;
in connection with any proposed purchase, reorganisation, merger or acquisition of any part of
our business, provided that we inform the buyer it must use your personal information only for
the purposes disclosed in this Privacy Notice;
As stated above, if you are a Candidate or Employee and we are collecting your personal information
through the Services, we will be collecting it on behalf of our customers, in accordance with the
agreements that we have with them. For further information about how your personal information is
shared with third parties, you should contact the relevant Potential Employer or refer to that Potential
Employer’s Privacy Policy/Privacy Notice.
^ back to top
Legal basis for processing personal information of Website visitors (EEA visitors only)
If you are a Website visitor from the European Economic Area or the UK, our legal basis for collecting and
using the personal information described above will depend on the personal information concerned and
the specific context in which we collect it.
However, we will normally collect personal information from you only where we have your consent to do
so, where we need the personal information to perform a contract with you, to perform a contract with
the Potential Employer as a service provider/data processor, or where the processing is in our legitimate
interests and not overridden by your data protection interests or fundamental rights and freedoms. In
some cases, we may also have a legal obligation to collect personal information from you or may
otherwise need the personal information to protect your vital interests or those of another person.
If we ask you to provide personal information to comply with a legal requirement or to perform a
contract with you, we will make this clear at the relevant time and advise you whether the provision of
your personal information is mandatory or not (as well as of the possible consequences if you do not
provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those
of any third party), which are not already referred to above, we will make clear to you at the relevant
time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect
and use your personal information, please contact us using the contact details provided under the “How
to contact us” heading below.
^ back to top
We use cookies and similar tracking technology (collectively, “Cookies“) to collect and use personal
information about you, including to help us understand how our Website and Services are being used or
to personalise our Website and Services for you. For further information about the types of Cookies we
use, why, and how you can control Cookies, please see our Cookie Notice
at https://www.hirevue.com/cookies.
^ back to top
We use appropriate technical and organisational measures to protect the personal information that we
collect and process about you. The measures we use are designed to provide a level of security
appropriate to the risk of processing your personal information. However, please be aware that no
physical or technical system is completely secure or immune from outages, losses, attacks,
circumvention, design or implementation flaws, and human error. Therefore, we cannot and do not
ensure or warrant that information you transmit to HireVue will not be lost or compromised, either
during or after transmission.
You are responsible for maintaining the secrecy of your unique password and account information at all
times, to the extent your access includes an account and password (Candidates do not have an account
and password when using the Services).
^ back to top
Your personal information may be transferred to, and processed in, countries other than the country in
which you are resident. These countries may have data protection laws that are different to the laws of
your country (and, in some cases, may not be as protective).
Specifically, unless otherwise required by local law, our Website and Services are hosted in the USA and
the EEA. Also, your personal information may be transferred to and processed in other countries around
the world where our group companies and third-party service providers and partners operate including
in the USA, the UK, the European Union/European Economic Area, India, and Australia. This means that
when we collect your personal information, we may process it in any of these locations.
However, we have taken appropriate safeguards to require that your personal information will remain
protected in accordance with this Privacy Notice and applicable laws. If you are from the EEA or the UK,
these include implementing the European Commission’s Standard Contractual Clauses for transfers of
personal information between our group companies, and with our third-party service providers and
partners. The Standard Contractual Clauses require non-EEA companies to protect EEA and UK personal
information they process in accordance with European Economic Area data protection law.
For transfers from the EU, UK and Switzerland to the United States, HireVue complies with the EU-U.S.
Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data
Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. For further
information, please see our “Data Privacy Framework Self-Certification Notice”.
^ back to top
Data retention
We retain personal information we collect from you where we have an ongoing legitimate business need
to do so (for example, to provide you with a service you have requested or to comply with applicable
legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either
delete or anonymise it or, if this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal information and isolate it
from any further processing until deletion is possible.
Where we are collecting personal information on behalf of our customers (Potential Employers), we will
retain the personal information in accordance with our services agreements with them and their
instructions.
^ back to top
Under applicable data protection laws, you have the following data protection rights in respect of your
personal information collected through the Website:
If you wish to access, correct, update or request deletion of your personal information, you can
do so at any time by contacting us using the contact details provided under the “How to contact
us” heading below.
In addition, if you are a resident of the European Economic Area, you can object to processing of
your personal information, ask us to restrict processing of your personal information or request
portability of your personal information. Again, you can exercise these rights by contacting us
using the contact details provided under the “How to contact us” heading below.
Similarly, if we have collected and process your personal information with your consent, then
you can withdraw your consent at any time. Withdrawing your consent will not affect the
lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing
of your personal information conducted in reliance on lawful processing grounds other than
consent.
You have the right to complain to a data protection authority about our collection and use of
your personal information. For more information, please contact your local data protection
authority. (Contact details for data protection authorities in the European Economic Area,
Switzerland and certain non-European countries (including the US and Canada) are
available here.)
We respond to all requests we receive from individuals whose information was collected through using
this Website wishing to exercise their data protection rights in accordance with applicable data
protection laws. To protect your privacy and security, we take reasonable steps to verify your identity
before granting you account access or making corrections to your information.
^ back to top
Mobile Notifications
HireVue provides candidates with the option to receive mobile invitations and reminders by sending a
message to its short code 47257 to enroll in sms or mobile based messaging (“Mobile Messages”). To
stop receiving these Mobile Messages you may text “stop”, “end”, “cancel”, “unsubscribe”, or “quit” to
the short code at any time. You may also contact our Headquarters: +1.800.655.4106 to opt out of sms
or mobile based messaging at any time. HireVue will send a confirmation message that you have been
unsubscribed and you will no longer receive Mobile Messages from us. To re-subscribe, just subscribe as
you previously did. For assistance with Mobile Messages, test “HELP” or contact Support@hirevue.com.
Carriers are not liable for delayed or undelivered messages, and messaging and data rates may apply to
Mobile Messages sent or received by you. Message frequency depends on the activity. Contact your
wireless provider for questions about your text/data plan. For questions regarding privacy, please review
HireVue’s policy here: https://www.hirevue.com/privacy or the privacy policy of the Potential Employer.
We will provide assistance to the Potential Employer to respond to your request, where required, in
accordance with their instructions and the terms of our agreements with them.
^ back to top
The Website and Services may contain references and links to other websites and services provided by
third parties, including Potential Employers. Any personal information you provide on third party sites or
services (including communications between Candidates or Employees and Potential Employers through
the Service) is provided directly to that third party and is subject to that third party’s policies governing
privacy and security. We are not responsible for the content or privacy and security practices and policies
of third-party sites or services to which links are displayed on the Service. We encourage you to learn
about third parties’ privacy and security policies before providing them with your personal information.
^ back to top
We may update this Privacy Notice from time to time in response to changing legal, technical or business
developments. When we update our Privacy Notice, we will take appropriate measures to inform you,
consistent with the significance of the changes we make. We will obtain your consent to any material
Privacy Notice changes if and where this is required by applicable data protection laws.
Headquarters: +1.800.655.4106
^ back to top
How to contact us
If you have any questions or concerns about our use of your personal information, please contact us
using the following details:
HireVue, Inc.
10876 South River Front Parkway, Suite 500
South Jordan, Utah 84095
Headquarters: +1.800.655.4106
Fax: +1.888.619.4053