RenderCV Sb2nov Theme 1
RenderCV Sb2nov Theme 1
objective
“Second-year [CSE] student with a robust background in IT support, systems troubleshooting, and web develop-
ment. Seeking an IT Services internship at Amazon to apply technical skills and analytical abilities in enhancing
operational efficiencies and delivering high-quality support solutions.”
2.
Quick Guide
◦ Technical Proficiency: Skilled in Python, Bash, SQL, HTML, CSS, JavaScript, and React for frontend and
backend development.
◦ Web Development: Built responsive web applications for internal use, integrating SQL databases and real-time
data fetching with AJAX.
◦ Soft Skills: Excellent communicator with a strong customer service orientation, able to explain complex issues
clearly and patiently.
Education
Maulana Azad National Institute Of Technology 2023-2027
Computer Science Engineering
◦ GPA: 7.9/10.0 (GPA link 2)
◦ Coursework: Computer Architecture, Comparison of Learning Algorithms, Computational Theory
Projects
client support web chatbot github.com/name/repo 2
◦ Tools Used: HTML, CSS, JavaScript, Dialogflow
Developed a chatbot embedded within an IT support website to assist users in troubleshooting common
issues. Integrated predefined queries and responses, enabling users to find solutions without opening a ticket.
Enhanced user experience by providing real-time guidance on common issues, reducing the need for manual
support.
◦ Tools Used: C++, MFC
Synchronized Desktop Calendar github.com/name/repo 2
◦ Developed a desktop calendar with globally shared and synchronized calendars, allowing users to schedule
meetings with other users
◦ Tools Used: C#, .NET, SQL, XML
Responsive IT Support Portal
◦ Tools Used: React, Bootstrap, SQL
Developed a web portal to handle IT support tickets and FAQs, enhancing user experience with a responsive
design. Implemented form handling for ticket submissions, with data stored in a SQL database for backend
processing.
Technologies
Languages: C++, C, Java, Objective-C, C#, SQL, JavaScript