Amanzimtoti High School Business Studies March Control Test Grade 12 2023

AMANZIMTOTI HIGH SCHOOL
BUSINESS STUDIES
MARCH CONTROL TEST
GRADE 12
2023
MARKS: 100 TIME: 1½ HOUR

_________________________________________________________________________
REQUIREMENTS
❖ THIS PAPER CONSISTS OF THREE SECTIONS, NAMELY SECTION A, SECTION B
AND SECTION C
❖ SECTION A: COMPULSORY
❖ SECTION B: CONSISTS OF THREE INDEPENDENT QUESTIONS/SECTIONS

COVERING SOME LEARNING OUTCOMES. YOU ARE REQUIRED TO ANSWER ANY
TWO QUESTIONS FROM THIS SECTION.
❖ SECTION C: CONSISTS OF TWO QUESTIONS. YOU ARE REQUIRED TO ANSWER

ANY ONE OF THE TWO QUESTIONS FROM THIS SECTION.
❖ READ THE INSTRUCTIONS FOR EACH QUESTION CAREFULLY AND ANSWER ONLY
WHAT IS REQUIRED.
❖ NUMBER THE ANSWERS CORRECTLY ACCORDING TO THE NUMBERING SYSTEM

USED IN THIS QUESTION PAPER.
❖ PLEASE DO NOT REMOVE THE QUESTION AND ANSWER PAPER FROM THE EXAM
VENUE.
❖ GOOD LUCK!!!!!!
1
SECTION A: (COMPULSORY)
QUESTION 1
1.1 Various options are provided as possible answers to the following questions.
Choose the answer and write only the letter (A – D) next to the question number
(1.1.1 – 1.1.5) in the ANSWER BOOK, for example 1.1.6 E.
1.1.1 This Act sets minimum requirements for the employment contract.
A) Broad-Based Black Economic Empowerment Act, 2003 (Act 53 of 2003)

B) Employment Equity Act, 1998 (Act 55 of 1998)
C) Labour Relations Act, 1995 (Act 66 of 1995)
D) Basic Conditions of Employment Act, 1997 (Act 75 of 1997)
1.1.2 This legislation ensures that qualified people from designated groups have equal
opportunities in the workplace:
A) COIDA
B) Skills Development Act
C) Employment Equity Act
D) SETA
1.1.3 The process of finding and appointing new employees:
A) Employment
B) Recruitment and selection
C) Retrenchment
D) Problem-solving
1.1.4 Employees have the right to belong to a trade union. This is known as an
employee's right to ...
A) Freedom of association.
B) Be treated fairly.
C) Equal payment.
D) Dignified treatment.
1.1.5 Labour disputes are resolved at the…
A) CCMA
B) Labour Courts
C) Labour Appeal Courts
D) None of the above
[10]
2
1.2 Choose the correct word/s from those given in brackets.
1.2.1 Businesses that pay the skills development levy can claim a refund when it’s
employees participate in (TRAINING AND DEVELOPMENT PROGRAMMES /
WELLNESS PROGRAMMES).
1.2.2 Various alternatives are considered before deciding on the best one
(DECISION MAKING / PROBLEM SOLVING).
1.2.3 (INDUCTION / PLACEMENT) is a process of introducing new employees to the

business and its related aspects.
1.2.4 (RESIGNATION / RETRENCHMENT) is when an employment contract is

voluntarily terminated by the employee.
1.2.5 The (National skills development strategy / Human resources development

strategy) addresses skills shortage in the South African workforce.
[10]
TOTAL MARKS FOR SECTION A: 20
SECTION B
ANSWER ONLY TWO QUESTIONS IN THIS SECTION
QUESTION 2: BUSINESS OPERATIONS

2.1 State FOUR aspects that should be included in an employment contract. (4)
2.2 Explain the positive impact of external recruitment. (6)
2.3 Discuss TWO salary determination methods that employers may use to
determine the wages of their employees. (6)
2.4 Read the scenario below and answer the question that follows.
ELZETTE TRADERS (ET)

MaBusi invited five suitable candidates to attend an interview. Candidates were allocated
the same amount of time. MaBusi recorded all the candidates' responses. All candidates
showed confidence. Some candidates asked clarity-seeking questions.
Quote from the scenario above the role of the interviewer and
Interviewee/candidate during the interview. (4)
3
Use the table below as a GUIDE to answer QUESTION 2.4
ROLE QUOTES
Interviewer/MaBusi 1.
2.
Interviewee/Candidates 1.
2
[20]
QUESTION 3: BUSINESS ROLES

3.1 Name four problem solving techniques. (4)
3.2 Identify the king code principles illustrated in each statement below:
3.2.1 Decisions/Actions are clear to all stakeholders.
3.2.2 Businesses are responsible for their actions.
3.2.3 Businesses protect communities in which they operate. (6)
3.3 Recommend ways in which businesses can create an environment that promotes
creative thinking. (10)
[20]
QUESTION 4: MISCELLANEOUS TOPICS

4.1 Name TWO sources of internal recruitment. (2)
4.2 Explain the selection procedure as a human resource activity. (8)
4.3 Discuss the functions of SETA. (10)
[20]
TOTAL MARKS FOR SECTION B: 40
4
SECTION C
ANSWER ONLY ONE QUESTION in this section.
QUESTION 5
According to the King Code principles, businesses are expected to conduct their
operations in an ethical and professional manner. Many businesses develop
strategies to address unethical business practices remain competitive and
sustainable.
Write an essay on ethics and professionalism in which you address the following
aspects:
• Elaborate on the meaning of professional behaviour.
• Explain how the following unethical / unprofessional business practices can pose
a challenge to businesses:
o Sexual harassment
o Overpricing of goods in rural areas
o Abuse of work time
• Recommend ways in which businesses could deal with above mentioned types
of unethical / unprofessional business practices.
• Suggest ways in which professional, responsible, ethical and effective business
practice should be conducted. [40]
QUESTION 6
BUSINESS ENVIRONMENTS
The relationship between employers and employees is guided by the Labour Relations
Act (LRA), 1995 (Act 66 of 1995). Businesses who do not comply with this Act may
face penalties.
As a labour relations expert, provide a detailed report on the following aspects of the
Labour Relations Act:
• Discuss the purpose of the Labour Relations Act.

• Outline the rights of employers and employees according to the LRA.
• Evaluate the impact of this Act on businesses.
• Recommend ways in which businesses can comply with the LRA.
[40]
TOTAL MARKS FOR SECTION C: 40
GRAND TOTAL: 100 MARKS

5

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AMANZIMTOTI HIGH SCHOOL

MARKS: 100 TIME: 1½ HOUR

❖ SECTION B: CONSISTS OF THREE INDEPENDENT QUESTIONS/SECTIONS

❖ SECTION C: CONSISTS OF TWO QUESTIONS. YOU ARE REQUIRED TO ANSWER

❖ NUMBER THE ANSWERS CORRECTLY ACCORDING TO THE NUMBERING SYSTEM

A) Broad-Based Black Economic Empowerment Act, 2003 (Act 53 of 2003)

1.1.3 The process of finding and appointing new employees:

1.1.5 Labour disputes are resolved at the…

1.2.3 (INDUCTION / PLACEMENT) is a process of introducing new employees to the

1.2.4 (RESIGNATION / RETRENCHMENT) is when an employment contract is

1.2.5 The (National skills development strategy / Human resources development

TOTAL MARKS FOR SECTION A: 20

QUESTION 2: BUSINESS OPERATIONS

ELZETTE TRADERS (ET)

QUESTION 3: BUSINESS ROLES

QUESTION 4: MISCELLANEOUS TOPICS

TOTAL MARKS FOR SECTION B: 40

• Discuss the purpose of the Labour Relations Act.

GRAND TOTAL: 100 MARKS

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