OFFER CUM APPOINTMENT LETTER FOR FIXED-TERM EMPLOYMENT

Dear Dheeraj Singh,

On behalf of Amazon Development Centre (India) Private Limited, a company incorporated under
the laws of India, having its registered office at # 26/1, Brigade Gateway, World Trade Centre, 10th
Floor, Dr. Rajkumar Road, Malleshwaram (W) Bangalore - 560 055. Karnataka India (hereinafter the
“Company” or “Amazon India”), we are very pleased to issue this Offer cum Appointment Letter for
Fixed-Term Employment for the position of VCS Associate (IP)[S] for VCC22- ADCI - Uttar Pradesh
( , IND-UP) , India.

You shall work from your home location approved by Amazon India and the current specified areas
for home locations for each VCS location is laid down in Annexure I to this Offer cum Appointment
Letter. The VCS Work from Home policy also explains the areas of home location for each VCS
location. The Company reserves the right to change such home locations/VCS locations from time
to time and you shall abide by the same. Any request for change in your Home Location will be
subject to the approval of Amazon India and on such terms and conditions as may be specified.

Your employment with the Company will be subject to your acceptance of this Offer cum
Appointment Letter and the terms and conditions set forth hereinbelow. If you wish to accept this
fixed-term employment with the Company, please convey your acceptance in the manner provided
for by the Company. The offer of employment contained in this Offer cum Appointment Letter will
expire if you have not accepted the same on or before 5 business days.

Upon your acceptance of the offer herein, this Offer cum Appointment Letter shall form the
employment contract that is a valid and binding agreement of employment between Amazon India
and you, and you shall be bound by the terms and conditions stipulated herein below.

1. Date of Commencement
Your fixed- term employment with Amazon India will commence on 16/09/2024 , or such later
date as may be agreed upon and communicated by Amazon India in writing ("Joining Date”) and
shall end as per the provisions contained in Section 15 here in below. In case you fail to join your
employment with Amazon India on the Joining Date, this Offer cum Appointment Letter will
stand rescinded and your employment will not take effect at all.

2. Probation
You shall be on probation for a period of 3 months (“Probation Period”) from the date of joining.
Your performance will be reviewed and evaluated at regular intervals during the Probation
Period. Depending on the outcome of such evaluation/s, the Company may, at its sole discretion,
either (a) if your performance is found satisfactory, confirm your appointment; or (b) if your
performance is found to be unsatisfactory, extend, in writing, the Probation Period by a further
period of upto 3 more months or terminate your employment with Amazon India with
immediate effect and without any advance or prior notice, and with no further liabilities to
Amazon India, except for payment of remuneration up to the date of termination of
employment.

3. Duties

3.1. You will be employed in the position of VCS Associate (IP)[S]. Your manager will advise
you about your job responsibilities after your joining with us. You will be expected to do your
job to the best of your ability at all times as per the job responsibilities advised by your
manager at the time of joining or as amended from time to time, as well as such other tasks as
may be required by Amazon India.

3.2. You will be required to comply with Amazon India’s rules, regulations and policies from
time to time in force, including, without limitation, those policies set out in Amazon India’s
Policies and Procedures, as communicated to you. Amazon India reserves the right to change
Amazon India’s Policies and Procedures from time to time at its sole discretion and you shall be
bound by the same.

3.3. You acknowledge that during the course of your fixed-term employment, as the business
of Amazon India changes, it may be necessary to rotate you in other departments / units.
Amazon India therefore reserves the right to change your role and responsibilities from time to
time at its sole discretion and without assigning any reason, it being understood that you will
not be assigned responsibilities which you cannot reasonably perform.

3.4. Unless specified in writing, you shall not be authorised to enter into any contractual
obligations on behalf of Amazon India or its affiliates including creating a lien (statutory or
other), security interest, mortgage, pledge, assignment, encumbrance, chattel or conditional
sale or other title retention agreement or any other financial obligations or otherwise on
behalf of Amazon India or its affiliates.

4. Hours of Work
The normal business hours of work which will apply to you will be advised on commencement of
employment. You may be required to work in shifts for different workhours or workdays during
the week depending on the business or team that you may be working for. You will be advised by
your manager or department about such requirements at the time of joining and thereafter, from
time to time, as required. Certain business teams also operate on 24x7 basis and hence may have
rotational shifts or related requirements for their respective team members.

By signing this offer cum appointment letter, you agree to work in night shifts as may be required
by Amazon India from time to time and also authorize Amazon India to make relevant
disclosures/filings in this regard to the Government authorities, if required under the applicable
law. Please refer to Amazon's Policies and Procedures for further details.

5. Place of Work
Unless considered necessary by Amazon India, you shall work from your home location in VCC22
- ADCI - Uttar Pradesh ( , IND- UP ) or such other home address as Amazon India may approve
from time to time ("Home Location") and shall match the residential “home address” as updated
by you on Amazon India systems. Amazon India's approval is necessary to ensure that the data
and information security requirements applicable to your employment are being complied with
at all times. The provisions of the VCS Work from Home Policy will be applicable while you will be
working from such an approved Home Location. You may be required to travel and / or work at
other locations, including Amazon India office premises / Amazon India directed office premises
of a customer or client or at an affiliate’s facilities based on business requirements. You can
change your Home Location, however, in such a case you would also be required to inform
Amazon India whenever there is a change in the address aforementioned and Amazon India
reserves the right to either accept on terms and conditions as may be specified or reject such a
change to ensure that data and information security requirements are being complied with and
to this effect, Amazon India may require you to demonstrate your compliance with such
requirements, the VCS Work from Home Policy or any other stipulations hereunder. It is clarified
that while you can choose to work from the Home Location identified by you, Amazon India and/
or its affiliates shall not have any right or control over your Home Location, however, subject to
prior intimation, Amazon India can conduct audit and/ or inspection of your Home Location or
the usage thereof for the purposes of your employment, to ensure that such Home Location or
its usage is in compliance with the applicable Amazon India policy requirements and standards,
to the extent applicable thereto. Amazon India and/ or its affiliates shall also not supply or
receive or be deemed to supply and/or receive any goods and/ or service from or at your Home
Location. Your employment with Amazon India shall be linked to Amazon India’s office located at
^^ IND- UP for administrative and reporting purposes and shall be subject to your adherence
with the provisions of VCS Work from Home Policy.

Moreover, you should be aware that the Company and/or its affiliates have offices throughout the
world and because of the nature of your duties, the Company has the right to transfer you from
one section to another or from one unit to any other unit of the Company, or assign you with
work and tasks pertaining to other units of the company, its parent company or to any of its
sister concerns, which are either existing or may be set up in future. The decision of the Company
in this regard shall be final and binding on you.

6. Remuneration

6.1. Your Annual Base Pay will be Rs. 310,000.00 per annum made payable in arrears in
accordance with Amazon India’s standard payroll practice and subject to all lawful deductions
of income tax, provident fund contribution (if any), insurances or otherwise.

6.2. Your Base Pay is inclusive of both, the employer’s and employee’s provident fund
contributions. Your salary will compensate you for all hours worked.

6.3. Your Base Pay will be reviewed in accordance with internal performance review systems,
details of which are set out in Amazon India’s Policies and Procedures.

6.4. Amazon India has the right to deduct from your pay/salary any sums which you may owe
Amazon India, including without limitation, any over- payments or loans made to you by
Amazon India or any demand raised by any judicial or quasi-judicial authority for your acts or
omissions and / or losses suffered by Amazon India as a result of your negligence or breach of
the terms contained in this Offer cum Appointment Letter/ Amazon India’s Policies or your
failure to return Amazon India’s property.
 6.5. You will be reimbursed for any reasonable expenses incurred by you in the course of the
performance of your duties on behalf of Amazon India, subject to your compliance with the
Expenses Policy contained in Amazon India’s Policies and Procedures.

7. Contribution to Employees' Provident Fund

Amazon India will contribute to Employees' Provident Fund (EPF) as and when required by the
Employees' Provident Funds and Miscellaneous Provision Act, 1952 read with the Employees'
Provident Funds Scheme, 1952, and as further described in Amazon India’s Policies and
Procedures.
The Employees’ Provident Fund Organization ('EPFO'), the statutory body established under
Employees' Provident Funds and Miscellaneous Provisions Act, 1952, requires linking of the
employee's Aadhaar details with their respective Universal Account Number ('UAN'). For this
purpose and to enable Amazon India to make the EPF contributions, Amazon India will collect a
copy of your e- aadhar, which needs to be uploaded by you on Amazon HRS tool prior to
commencement of your employment with Amazon India. Foreign Nationals / Overseas Citizens of
India shall be required to provide a copy of the first and last page of their valid passport for this
purpose.
You acknowledge and provide your consent to Amazon India to use your aadhaar/e-aadhaar or
passport (as the case may be) during the tenure of your employment with Amazon India for the
purpose of any other requirement under a Government scheme or benefit that may mandate
production of such documents as per the applicable law(s) and/or for Amazon India's compliance
with its obligations under applicable law(s).

8. Leave

8.1. Amazon India will grant you leave as provided in Amazon India’s Policies and Procedures.
All leave scheduling and organisation will be arranged to ensure smooth business operation;
your manager’s approval is required prior to your scheduling or changing any leave.

8.2. You are encouraged to not avail leave during the Training Period. Any absence from work
during the Training Period will hinder training and may render the training as not having been
successfully completed.

9. Confidential Information and Confidentiality Obligations

9.1. “ Confidential Information ” means and includes any information that relates to the
business of the Company that is not generally available to the public. Without limiting the
foregoing, Confidential Information includes:

9.1.1. the identity of, contractual terms with, and any information relating to, the Company's
business partners, customers, services, clients, sellers, agents, employees, contractors,
investors, joint ventures, vendors, or suppliers and the terms on which the Company does
business with each such entity, or generally;

9.1.2. computer code (including source code and object code) or software developed,
modified, or used by the Company;

9.1.3. data of any sort compiled by the Company, including, but not limited to, data relating
to products and services, advertising and marketing, and existing or prospective customers,
clients, vendors, or business partners;

9.1.4. algorithms, procedures or techniques, or the essential ideas and principles underlying
such algorithms, procedures or techniques, developed by, or whose workings are otherwise
known to, the Company (but excluding any public domain algorithms, procedures, or
techniques), whether or not such algorithms, procedures or techniques are embodied in a
computer program, including, but not limited to, techniques for identifying prospective
customers, communicating effectively with prospective or current customers, reducing
operating costs, or increasing system reliability;

9.1.5. the fact that the Company uses, has used, or has evaluated for potential use any
particular database, source of data, algorithm, procedure or technique, or the essential ideas
and principles underlying such algorithm, procedure or technique, developed or supplied by
a party other than the Company (including any algorithms, procedures or techniques in the
public domain), whether or not such algorithms, procedures or techniques are embodied in a
computer program;

9.1.6. pricing or marketing strategies developed, investigated, acquired (from a third party
or otherwise), evaluated, modified, tested or employed by the Company, or any information
related to, or that might reasonably be expected to lead to, the development of such
strategies;

9.1.7. information about the Company's future plans, including, but not limited to, plans for
expanding into new products, geographical areas, market segments, or services;

9.1.8. any information that would typically be included in the Company's financial
statements, including, but not limited to, the amount of the Company's assets, liabilities, net
worth, revenues, expenses, or net income;

9.1.9. the following information which shall hereinafter be referred to as the “ Disclosure
Information”:

9.1.9.1. any and all algorithms, procedures or techniques related to the Company's
business activities or to your work with the Company, and the essential ideas and
principles underlying such algorithms, procedures or techniques, conceived, originated,
adapted, discovered, developed, acquired by the Company (from a third party or
otherwise), evaluated, tested, or applied by you during the course of your employment
with the Company, whether or not such algorithms, procedures or techniques are
embodied in a computer program;

9.1.9.2. any and all pricing or marketing strategies, the essential ideas and principles on
which such strategies are based, and any information that might reasonably be expected
to lead to the development of such strategies, conceived, originated, adapted, discovered,
developed, acquired by the Company (from a third party or otherwise), evaluated, tested,
or applied by you during the course of your employment with the Company;

9.1.9.3. information relating to any and all products and services, and the essential ideas
 and principles underlying any and all products and services, conceived, originated,
adapted, discovered, developed, acquired by the Company (from a third party or
otherwise), evaluated, tested, or applied by you during the course of your employment
with the Company, whether or not such products or services are marketed, sold, or
provided by the Company; and

9.1.9.4. any other ideas or information conceived, originated, adapted, discovered,

developed, acquired by the Company (from a third party or otherwise), evaluated, tested,
or applied by you during the course of your employment with the Company, if the idea or
information could reasonably be expected to prove useful or valuable to the Company;

9.1.10. any other information gained in the course of your employment with the Company
that could reasonably be expected to prove deleterious to the Company if disclosed to third
parties, including without limitation, any information that could reasonably be expected to
aid a competitor or potential competitor of the Company in competing more effectively with
the Company;

9.1.11. any information received by the Company from third parties, whether or not under
obligation of confidentiality;

9.1.12. any information derived from any of the above, including any intellectual property
rights attached thereto; and

9.1.13. any copies of the above mentioned information.

9.2. Confidentiality Obligations:

9.2.1. You acknowledge that you have acquired and/or will acquire Confidential Information
during the course of, or incident to, your employment with the Company, and that the ability
of the Company to continue in business could be seriously jeopardized if such Confidential
Information were to be used by you or by other persons or firms to compete with the
Company. Accordingly, you agree that you shall not, directly or indirectly, at any time, during
the term of your employment with the Company or at any time thereafter, and without
regard to when or for what reason, if any, such employment shall terminate, use or cause to
be used any Confidential Information in connection with any activity or business except the
business of the Company, and shall not disclose or cause to be disclosed any Confidential
Information to any individual, partnership, corporation, or other entity unless such
disclosure has been specifically authorized in writing by the Company, or except as may be
required by any applicable law or by order of a court of competent jurisdiction, or any
regulatory or governmental body. Further, you agree that you will give the Company prompt
notice of any such order/direction of a court/ regulatory or governmental body so that the
Company may seek relief by way of a protective order or other appropriate remedy, and
further will provide any assistance which the Company may reasonably require in order to
secure such order or such remedy (with your expenses reasonably incurred in providing such
assistance to be reimbursed by the Company). In the event such protective order or other
remedy is not obtained, you shall furnish only that portion of the Confidential Information
which is legally required by the governmental entity or regulatory authority; and will use
reasonable efforts to obtain confidential treatment for any Confidential Information so
 disclosed.

9.2.2. During the course of your employment with the Company and at the date of
termination thereof (hereinafter the “Date of Termination”), you shall promptly disclose and
deliver over to the Company, without additional compensation, in writing, or in such form
and manner as the Company may reasonably require, the Disclosure Information defined in
Section 9.1(9) hereinabove, to the extent that such disclosure could reasonably be expected
to be of interest to the Company.

9.2.3. Nothing in this Offer cum Appointment Letter shall be deemed to dilute or waive any
rights related to the protection of trade secrets that the Company may have under common
law or any applicable statutes.

10. Intellectual Property Rights

10.1. All patents, copyrights, trade secrets, trade/commercial names, proprietary rights, logos,
slogans and all other intellectual property rights developed by or for the Company by any
person, including but not limited to intellectual property rights relating to any and/ or all of
the Confidential Information, (“Intellectual Property Rights”) shall be owned by the Company.
For good and valuable consideration the receipt and sufficiency of which is hereby
acknowledged, you hereby agree to irrevocably, perpetually and unconditionally sell, assign,
transfer and convey to the Company and its successors your entire right, title and interest in
the Confidential Information and/ or Intellectual Property Rights and any improvements
thereto throughout the world, including, without limitation:

10.1.1. all patents, copyrights, trade secrets, trade/ commercial names, logos, other
proprietary rights and all other intellectual property rights in the Confidential Information
and all rights to secure registrations, renewals and extensions of the same;

10.1.2. all rights to make, have made, use, practice, import, export and otherwise fully
exploit the Confidential Information and any and all improvements that the Employee or
Company may hereafter make or develop;

10.1.3. all rights to file and prosecute applications for patent, copyright and all other
intellectual property protection covering the Confidential Information and improvements
thereon, and the processes and designs embodied therein, in India, the United States and in
every other country and jurisdiction throughout the world;

10.1.4. all rights under any patent, copyright and all other intellectual property which may
be issued on the Confidential Information or the improvements thereon, and any processes
and designs therein, and all rights to enjoy the same; and

10.1.5. all documents, notes, notebooks, drawings, schematics, prototypes, magnetically

encoded media, electronically stored information, or other materials related to the
Confidential Information.

10.2. During the period of your employment with the Company and as may be reasonably
necessary subsequent to your employment, you agree to cooperate with the Company as may
 be necessary to obtain patent, copyright and all other intellectual property protection for the
Intellectual Property Rights and improvements thereto throughout the world and agree to do
such further acts and execute and deliver to the Company such instruments as may be
required to perfect, register or enforce the Company's ownership of the rights assigned,
transferred or conveyed. If such cooperation is required after the Date of Termination, the
Company shall compensate you at a reasonable rate for the time and related expenses actually
spent by you at the Company’s request. If you fail or refuse to execute any such instruments,
you hereby appoint the Company as your attorney-in-fact to act on your behalf and to execute
such instruments. This appointment shall be irrevocable and deemed to be a power coupled
with an interest.

10.3. For the purposes of the assignment, transfer or conveyance referred to here in above, you
acknowledge and covenant that your employment with the Company and the benefits received
thereunder shall be treated as good and valuable consideration and that you are not entitled
to any further consideration in any form or manner whatsoever in relation thereto.

10.4. Notwithstanding any other provision hereof to the contrary, this Offer cum Appointment
Letter does not obligate you to assign or offer to assign to the Company any of your rights in
an invention for which no equipment, supplies, facilities, Intellectual Property Rights,
Confidential Information or trade secret information of the Company was used and which was
developed entirely on your own time, unless (a) the invention relates (i) directly to the business
of the Company, or (ii) to the Company's actual or demonstrably anticipated research or
development, or (b) the invention results from or is related to, any work performed by you for
the Company.

10.5. No Grant of Rights.

You agree that all rights, title and interest in the Intellectual Property Rights and Confidential
Information shall be owned exclusively by the Company. Nothing herein contained shall be
construed as a grant by implication, estoppel or otherwise, of a license of any kind by either
you to the Company, or by the Company to you, for example, to make, have made, use or sell
any product using the Intellectual Property Rights, Confidential Information, or as a license
under any patent, patent application, utility model, copyright, mask work right, or any other
intellectual property right.

11. Non-Solicitation

11.1. During your employment with the Company and for a period of 12 months from the date
of termination thereof, you shall not solicit or cause or authorize, directly or indirectly, to be
solicited for any competitive business, for or on behalf of any person or customer, or otherwise
take any action that might divert the business or patronage of any customer from the
Company, or otherwise damage or alienate the relationship between the Company and any
customer, vendor or supplier; and

11.2. During your employment with the Company and for a period of 12 months thereafter,
you shall not solicit or attempt to influence any person employed or engaged by the Company
(whether as an employee, consultant, advisor or in any other manner) to terminate or
otherwise cease such employment or engagement with the Company or become the employee
of, or directly or indirectly offer services in any form or manner to, yourself or any person or
 entity which is a competitor of the Company.

12. Employee Data Protection

12.1. You consent to and authorise Amazon India to collect, process and transfer all personal
employee- related information obtained by Amazon India for the purpose of proactively
managing the employment relationship.

12.2. You further consent to and authorise the transfer to, and storage of, your personal
information in the worldwide employee database currently located in Seattle, Washington,
U.S.A. (or such other location as Amazon India determines from time to time). Human
Resources and selected management throughout the Amazon group worldwide will be
authorised to access this database.

13. Provision of Equipment and Amazon’s liability

13.1. Upon your execution of this Offer cum Appointment Letter, but prior to the date of
commencement of your employment with Amazon India, Amazon India may provide you with
certain equipment for official purposes only.

13.2. The said equipment shall be subject to the terms stipulated in this Offer cum
Appointment Letter and the VCS Work From Home Policy, as well as all other Amazon polices
that may be made applicable to you from time to time. Amazon India reserves the right to
replace the equipment and take back old equipment as and when the need for the same arises.

13.3. You expressly agree that neither Amazon India, nor its officers or employees shall be
responsible or liable for any loss, damage, injury or death caused to you, any member of your
household / Primary Work Location, or any third party whosoever, either directly or indirectly
arising out of, or caused due to, any of the equipment provided to you by Amazon India or
used by you during the course of your employment. You hereby waive any and all claims,
including claim for damages, against Amazon India, its officers and/or its employees relating
to any injury / loss of life or mental agony arising out of any such incident. Even where you
have been advised that such claims or right to make such claims exists against Amazon India,
its officers and/or its employees, you hereby waive any and all such claims as well as the right
to make such claims. You further agree that all claims of whatsoever nature in respect of the
aforementioned loss, damage, injury and/ or death shall be as against the manufacturer /
vendor of the equipment only.

14. Exclusivity of Services

During your employment, you will be required to devote your full time, attention and abilities to
your job duties during working hours, and to act in the best interests of Amazon India at all
times. You shall not, without the written consent of Amazon India, be in any way directly or
indirectly engaged or concerned in any other business or undertaking.

15. Termination of Employment

15.1. Your employment with Amazon India shall automatically end on 15/03/2025 unless
terminated earlier as per the provisions of this Section.
15.2. Your employment may be terminated by either party by giving one month written notice
(exclusive of any leaves availed during the said period) or payment of one month salary in lieu
of such notice period to the other party, provided a notice given in the last month of the
tenure of employment will be deemed to have been provided for a shorter period such that it
expires on the Cessation Date mentioned above, and not any period beyond such date. This
means that if any termination is contemplated in the last month of the duration of your
employment, the termination notice or the salary in lieu may be duly provided for a shorter
period expiring on the Cessation Date, and cannot outlive the Cessation Date. Amazon India
holds the right to accept or deny payment in lieu of the said one month notice.

15.3. Amazon India reserves the right to terminate your employment forthwith “for cause”
without advance notice and without payment of severance, in the event you:

15.3.1. have been found guilty of any misconduct or indiscipline after due enquiry by
Amazon India;

15.3.2. have violated or are in breach of any of the terms of this Offer cum Appointment
Letter or Amazon India’s Policies and Procedures;

15.3.3. have been grossly negligent, or have neglected your duties, or have unde rperformed
your duties, or have performed your duties in a manner unacceptable to Amazon India;

15.3.4. have suppressed any information or submitted false information with the view to
obtain employment in Amazon India; q

15.3.5. are convicted for any offence under any law for the time being in force in any
jurisdiction;

15.3.6. fail to provide necessary documents for background check within stipulated
timelines

15.3.7. commit any act detrimental to the interest of Amazon India;

15.3.8. abstain from work for seven consecutive days without informing Amazon India; and/
or

15.3.9. have changed your primary work location mentioned in Section 5 above without
prior approval from Amazon India.

15.3.10. and/or fail to report to Amazon India to commence your employment on the Date
of Commencement mentioned in Clause 1 here in above.

15.3.11. are in breach of any of the terms contained in the Confidentiality, Non-competition
and Invention Assignment Agreement.

15.4. On the expiry or sooner termination of your employment for any reason whatsoever, you
will return to Amazon India, without delay, all assets belonging to Amazon India,
correspondence, records, specifications, models, notes, formulations, lists, papers, reports and
 other documents and all copies thereof and other property belonging to Amazon India or
relating to its business affairs or dealing, including any Confidential Information and
Intellectual Property Rights, which are in your possession or under your control. At Amazon
India’s option, you agree to provide a written certification of your compliance with this Section.
Further, you agree to sign a termination certificate in accordance with Amazon India’s Policies
and Procedures, which will reaffirm your compliance of your post- termination obligations,
including return of Amazon India’s property/ properties and releasing Amazon India from all
claims, liabilities and obligations. Where Amazon has made any excess payment to you as part
of your relieving formalities, whether or not such excess payment is termed “Full and Final
Settlement”, you shall be obligated and liable to repay such excess amount forthwith upon
being notified by Amazon.

16. Employee Benefits

You will be eligible to receive employee benefits as may be provided by Amazon India in Amazon
India’s Policies and Procedures. These are subject to change with or without prior notice for both
existing and prospective employees. Revised policy will supersede any previous policy which
would have been applicable and would have been communicated as part of offer letter.

17. New Hire Background Investigation

17.1. It is Amazon India’s policy to investigate all its new hires. Your fixed-term employment is
conditional upon the information contained in your application form and/or curriculum vitae
being true and accurate, including (but not limited to) your educational and professional
qualifications, the documents furnished by you being genuine, and upon your criminal
background check, denied parties sanction check and reference checks to be conducted by
Amazon India being successfully completed. Please note that the educational and professional
qualifications furnished by you to Amazon India shall be deemed to be your updated and final
qualifications.

17.2. You authorise Amazon India to conduct such searches with government or enforcement
authorities as are necessary to enable it to verify that you do not hold any criminal convictions.

17.3. In case you are waiting for the results of your examinations and you are hired prior to the
same, your continued employment with Amazon India will be subject to passing the said
examination and completing the course, failing which Amazon India reserves the right to take
action including termination of your employment without notice

18. Foreign Nationals

18.1. In case you are not an Indian national and, under any law, are required to obtain
applicable visa / work permit / authorisation or permission from appropriate government
authorities to work in India, you are required to ensure all such permissions are obtained
before commencement of employment with Amazon India.

18.2. You are also required to ensure all future correspondence and permissions for continued
stay and employment in the country as per the governing law are complied with at all times. If
required, Amazon shall be at liberty to demand copies / originals of such permission.
 18.3. It is made clear that possessing valid work permit / authorisation at all times of your
employment is an inherent requirement of your employment with Amazon India. Any time
after the execution of this Offer cum Appointment Letter, if it is found that you do not have
required work permit / visa, Amazon India shall terminate your employment, without notice,
with immediate effect, without any liability towards you.

19. Investigations and Surveillance

19.1. You may be required to participate in investigations carried out by Amazon. You agree to
participate, co- operate, be honest and not interfere with, impede, or undermine the
investigation. You consent and acknowledge that owing to such investigations, Amazon has the
right to monitor, inspect and access any and all data that is stored in Amazon India’s
equipment and resources used by you.

19.2. In order to maintain the safety and security of our workplace and systems, as well as loss
prevention, we may deploy the use of closed- circuit television (CCTV) or other forms of
surveillance in most or all Amazon facilities. These may be installed in accordance with
Amazon internal policy to ensure that the employees do not participate or propagate any
activities which are or could be prejudicial to Amazon’s business interests or which could bring
it into disrepute. Your data generated through the course of this limited surveillance may be
processed in connection with these safety and security related investigations and audits

20. Representations and Warranties

You hereby represent and warrant to the Company that:

20.1. You have carefully read and fully understands all the provisions of this Offer cum
Appointment Letter;

20.2. the information furnished by you for the purpose of your employment with the Company
is true and correct to the best of your information, knowledge and belief;

20.3. you have not been arrested, or convicted of, or cautioned for, or charged but not yet tried
with any offence or crime, even if you are subject to a pardon, amnesty, or other similar legal
action and there is no lawsuit, arbitration, administrative or other proceeding or governmental
investigation pending or, to the best of your knowledge, threatened against you;

20.4. you shall not, during the course of your employment with the Company, use or disclose
any document/ s that in any way constitutes confidential, proprietary or trade secret
information of a third party (including a former employer), except pursuant to written
authorization by such third party to do so;

20.5. you are not in unauthorized possession or control of any document/ s that in any way
constitutes confidential, proprietary or trade secret information of a third party (including a
former employer);

20.6. during the course of your employment with the Company, you will not violate any non-
solicitation or similar agreements or obligations that you have with any third party; and
 20.7. there are no other agreements executed by you with third parties that conflict with the
terms and conditions of your employment with Amazon India or that restrict your ability to
execute this Offer cum Appointment Letter;

20.8. You are aware that your employment is only for a limited, fixed duration and that you will
not have the right, nor will you make a claim, to be inducted as permanent employee with
Amazon India.

20.9. You recognize that the restrictions set forth in this Offer cum Appointment Letter may
limit your future flexibility in many ways. You expressly acknowledge that (i) the limitations
specified herein are fair and reasonable in view of the nature of the business in which the
Company is engaged, your position with the Company, and your access to Confidential
Information / Intellectual Property Rights, (ii) you are voluntarily entering into this Offer cum
Appointment Letter, and (iii) in spite of the restraints imposed herein, you will be able to
engage in other lawful professions, trades or businesses after termination of your employment
with the Company. You recognize that your compensation is adequate consideration and
acknowledge that you will not be subject to undue hardship or inconvenience by reason of
your agreeing to the provisions contained herein.

20.10. You will abide by the terms and conditions contained in the VCS Work from Home Policy
and Amazon’s Owner’s Manual during your employment with Amazon India.

21. Notices
All notices issued by you to the Company or by the Company to you shall be sent either by
registered post, courier through a recognized courier service provider to your Home Location or
by email transmission which shall be deemed to have been received the next working day
provided the notice is also sent by registered post the next working day after email transmission.

22. Waiver
Failure, delay or omission on the part of the Company to insist upon strict adherence of any term
of this Offer cum Appointment Letter on any occasion/s shall not be considered a waiver thereof
or deprive the Company of the right thereafter to insist upon strict adherence to that term or any
other term of this Offer cum Appointment Letter.

23. Severability
The holding of any provision of this Offer cum Appointment Letter to be illegal, invalid, or
unenforceable by a court of competent jurisdiction shall not affect any other provision hereof,
which shall remain in full force and effect.

24. Assignment
Except as otherwise provided in this Section, this Offer cum Appointment Letter shall inure to
the benefit of, and be binding upon you and your heirs, representatives, successors and assigns.
Neither this Offer cum Appointment Letter nor any right or interest hereunder shall be
assignable by you or your legal heirs, beneficiaries or legal representatives without the
Company's prior written consent. This Offer cum Appointment Letter shall be assignable by the
Company to a subsidiary or affiliate of the Company; or to any corporation, partnership, or other
entity that may be organized by the Company, as a separate business unit in connection with the
business activities of the Company; or to any corporation, partnership, or other entity resulting
from the reorganization, merger or consolidation of the Company with any other corporation,
partnership or other entity, or any corporation, partnership, or other entity to or with which all or
any portion of the Company's business or assets may be sold, exchanged or transferred.

25. Employer – Employee Relationship

The relationship between the Company and you hereunder shall be solely that of an employer
and employee and no modification of responsibility or compensation made hereinafter shall be
construed so as to constitute the relationship of partners or joint ventures or so as to as to
construe you as an independent contractor of the Company.

26. Liability for Breach

You acknowledge and accept that your breach of any of the terms contained in this Offer cum
Appointment Letter or in Amazon India’s Policies and Procedures may cause the Company
irreparable harm for which there is no adequate remedy at law, and therefore, the Company shall
be entitled to the issuance by a court of competent jurisdiction of an order of injunction,
restraining order, or other equitable relief in favor of itself, without the necessity of posting a
bond, restraining you from committing or continuing to commit any such violation. Exercise or
waiver by the Company of its rights to obtain an injunction, restraining order, or other equitable
relief hereunder shall not be deemed a waiver of any right to assert any other remedy the
Company may have at law or in equity. In any legal action or other proceeding by the Company
against you in connection with this Offer cum Appointment Letter (e.g., for recovery of damages
or other relief ), the Company will be entitled to recover its reasonable attorneys' fees and other
costs incurred.

27. Indemnity
At all times during the course of your employment in Amazon (and even after the termination of
this Offer cum Appointment Letter with respect to the terms contained herein), you agree to
indemnify and keep indemnified Amazon, as the case may be, against all losses, damages, claims,
interests, costs, expenses, liabilities, proceedings and demands which Amazon may suffer or incur
or which may be made against Amazon as a result of your acts or omissions during the course of
employment.

28. Authorization to Notify New Employer

You hereby grant consent to the Company to notify any of your new employer/ s about your
rights and obligations under this Offer cum Appointment Letter.

29. Governing Law and Jurisdiction

Your employment, and any disputes which may arise under, out of, or in connection with your
employment, shall be governed by and construed in accordance with the laws of India; and the
Courts having territorial jurisdiction over the registered office of the Company shall alone have
exclusive jurisdiction to try and entertain such disputes to the exclusion of any other Courts
situated elsewhere.

30. Agreement/Modifications
The terms described in this Offer cum Appointment Letter and Amazon India’s Policies and
Procedures will cumulatively constitute the terms of your employment, and shall supersede any
previous discussions, offers or agreements relating to your employment, or to the subject matter
hereof. Any additions to, deletions of, or modifications of these terms are valid and effective only
if the same are carried out in writing and signed by you and an officer of Amazon India.

31. Headings
The Section headings appearing in this Offer cum Appointment Letter are used for convenience
of reference only and shall not be considered a part of this Offer cum Appointment Letter or in
any way modify, amend or affect the meaning of any of its provisions.

32. Survival
Your obligations under Sections 9, 10, 12, 13.3, 15, 23, 24, 25, 27, 28, 29 and this Section 32
shall survive the termination of this Offer Cum Appointment Letter and of your employment
with the Company.
 ANNEXURE I

The table below showcases the areas of work from home for each Amazon VCS location. Any
request for change in your Home Location or address will be subject to the approval from Amazon
and on such terms and conditions as may be specified.

Amazon VCS location Areas of home location in the State

Virtual Contact Center(MH,IN) Comprises the districts of Mumbai, Mumbai

Suburban, Thane, Raigarh, Palgarh, Pune

Virtual Contact Center(MH2,IN) Entire Maharashtra Except the Districts of

Mumbai, Mumbai Suburban, Thane, Raigarh,
Palgarh, Pune

Virtual Contact Center(TG,IN) Comprises the districts of Hyderabad, Ranga

Reddy, Sanga Reddy, Medchal Malkajgiri

Virtual Contact Center(TG2,IN) Entire Telangana Except districts of Hyderabad,

Ranga Reddy, Sanga Reddy, Medchal Malkajgiri

1. Virtual Contact Center(KA,IN) Entire State of Karnataka

2. Virtual Contact Center(BLR,IN)

Virtual Contact Center(DEL,IN) Entire State of Delhi

Virtual Contact Center(UP,IN) Comprises the districts of Meerut, Ghaziabad,

Gautam Budh Nagar, Bulandshahr, Baghpat,
Hapur,Shamli and Muzaffarnagar

Virtual Contact Center(UP2,IN) Entire Uttar Pradesh Except the districts of

Meerut, Ghaziabad, Gautam Budh Nagar,
Bulandshahr, Baghpat, Hapur,Shamli and
Muzaffarnagar

Virtual Contact Center(WB,IN) Entire State of West Bengal

Virtual Contact Center(RJ,IN) Entire State of Rajasthan

Virtual Contact Center(PJ,IN) Comprises the districts of Mohali, Ludhiana,

Amritsar, Pathankot in Punjab and Union
 Territory of Chandigarh

Virtual Contact Center (PB-2, IN) Entire State of Punjab except the districts of
Mohali, Ludhiana, Amritsar, Pathankot in Punjab
and Union Territory of Chandigarh

Virtual Contact Center(TN,IN) Comprises the districts of Chennai, Coimbatore,

Madurai, Trichy

Virtual Contact Center (TN-2, IN) Entire State of Tamil Nadu except the districts of
Chennai, Coimbatore, Madurai, Trichy

Virtual Contact Center(MP,IN) Comprises the districts of Indore, Bhopal

Virtual Contact Center (MP-2, IN) Entire State of Madhya Pradesh except the
districts of Indore, Bhopal

Virtual Contact Center(AP,IN) Comprises the districts of Vishakhapatnam,

Vijayawada

Virtual Contact Center (AP-2, IN) Entire State of Andhra Pradesh except the
districts of Vishakhapatnam, Vijayawada

You undertake to be bound by any rules and regulations enforced by Amazon India from time to
time in relation to the conduct, discipline, medical leave and holidays or on any matters relating to
service conditions which will be deemed as rules, regulations and order as a part of these terms of
employment.

For and on behalf of ADCI - Uttar Pradesh .

AUTHORIZATION

Praveen Polimati - Senior Manager WFS-WWCS

Date: 07/09/2024
for and on behalf of the Company

By

ACCEPTANCE

I acknowledge receipt of this Offer cum Appointment Letter and, after reading and understanding
the same, I accept Amazon India’s offer of employment on the terms set out in this Offer cum
Appointment Letter.
We want to clarify that Amazon's offer letters
are hosted on Employee Document portal and
not sent as email attachments or through any
other communication channel. If you have
received an offer letter as an attachment, we
recommend you to utilize the QR code provided
here to access Employee Document portal and
verify authenticity. This step ensures the
genuineness of your offer and helps protect
you from potential fraud.