Scribd
Upload
34 views

Basic Phraseologies

Uploaded by

Chief Nyanta
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
34 views

Basic Phraseologies

Uploaded by

Chief Nyanta
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 3

Basic Phraseologies for Welcoming

and Greeting Guests


 As a beginner, before you can welcome and greet the guests
correctly, here are the basic phraseologies that you can
follow: "Good morning/afternoon/evening, Sir/Ma'am or Mr. or
Ms. _______ Welcome to (name of the restaurant).
 If they have made reservations, be sure that the table is
prepared in advance and say, "We have prepared a nice table
for your party Mr. /Ms. "This way please". If none, say "How
many are we expecting in the party, sir/madam?" "This way
please.“
 Guests are led to their table with palms open: "This way
please".
 Before the guests are seated, ask "Will this table be alright for
you?"
 If the guest is a patron or a regular customer, welcome him
back. You might say: "Welcome back Mr./Ms. We are glad to
see you again, Ma'am/Sir.”
 If the outlet is full and there is no available table: "I am sorry
Ma'am/Sir but all the tables are occupied at the moment. Do
you mind waiting at the lounge for about___ and I will call you
the moment we have a table available for you?"
 If the waiter or Food and Beverage Service Attendant (FBSA) is
not yet available to attend to the guest, the receptionist shall
tell the guests: "The waiter/Food and Beverage Service
Attendant (FBSA) will be with you in a short while“
 In a banquet, when there is an excess in the expected number
of guests and all seats are occupied, say: "I'm sorry Ma'am/Sir,
we have an unexpected excess in the number of guests and all
seats are already occupied. However, our staff is already
preparing additional tables and chairs. May we request you to
wait at the lounge for a while and I will call you when your
tables are ready.

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy