CSR 2021 Mexico Report

CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABILITY REPORT 1
MEXICO ANNUAL REPORT

CORPORATE SOCIAL
RESPONSIBILITY AND
SUSTAINABILITY
2021
CONTENTS
About this report 4
Chasing zero inequality 5
1. Purpose and sustainability 7
2. Positive economic, environmental

and social impact within planetary
boundaries 9
3. Pillars of Corporate Social

Responsibility 13
Building Digital Skills 14
Accelerating Nonprofits and Social
Enterprises 15
Connecting Employees with Purpose 15
4. Strategic partnerships 17
Social Partners 18
Collaboration for Mexico 23
CONTENTS
5. Impact and social well-being:

Initiatives in Mexico 26
Entrepreneurship 27
Education and digital inclusion 33
Gender equality 35
Supplier diversity 37
Decent work with equal opportunities 41
6. Regional Impact 42
APPENDICES 45
Our people 46
Commitment to the environment 50
Ethics and Compliance 53
2030 Agenda Task Force on Innovation
and Technology 54
Awards and certifications 55
Previous reports 59
ABOUT THIS
REPORT
We at SAP are committed to social

progress. This is why we connect and
embrace the diverse experiences of our
people, business partners, customers,
NGOs and other stakeholders to build an
inclusive society where everyone thrives.
This report is a compilation of the experiences

recounted by our Mexican subsidiary in 2021. It
outlines the Corporate Social Responsibility
initiatives implemented in Mexico and the
impact it made in the community. In addition,
the appendices include a description of the
practices and policies applicable to matters
such as diversity and inclusion, ethics and
compliance, and environmental management,
which combined constitute a clear sustainability
strategy for the company, and, in collaboration
with other organizations, contribute to the
development of Mexico.
CHASING
ZERO
INEQUALITY
A message from Raquel Macias
Head Corporate Affairs & Corporate
Social Responsibility
SAP Mexico
The last few years have brought about great chan-

ges in Mexico and the world. The health crisis –still
ongoing– has motivated us to transform how we work
and interact. We have even discovered that the su-
pport networks that unite us are stronger than the
distance that separates us.
Collaboration has grown stronger during this time
and has become a cornerstone of the efforts that
both individuals and organizations are making to
address the economic, social and environmental
challenges our planet is facing, challenges that compa-
nies should not –and cannot– ignore. According to
the most recent Sustainability Leaders Survey by
GlobeScan and SustainAbility, while the pandemic
has focused the private sector’s attention on
environmental issues, it will also emphasize the im-
portance of addressing socio-economic issues such
as poverty and inequality.
This means that beyond Corporate Social Responsi-
bility, organizations must identify the best way in line
with their purpose to contribute to the Sustainable
Development Goals of the 2030 Agenda. Despite the
countless negative effects of the pandemic, we are
also optimistic about the opportunity that lies ahead
of us to do things differently, to improve.
It is encouraging to see how the health

crisis has accelerated and bolstered
the sustainability agenda thanks to the
voice of civil society. This has motivated
organizations of all sizes and industries
to act with greater awareness of their
impact, innovating and seeking more
sustainable business models.
In this context, I share with great pride that SAP
has been driving sustainability for years through the
power of its technology, used by more than 440,000
organizations around the world, while implementing
the most advanced practices and policies for the
benefit of its people and the communities where it
operates.
Specifically in the area of Corporate Social Respon-
sibility, we have reaffirmed our commitment to three
key pillars to close the gaps: education, high-impact
entrepreneurship, and engaging our people through
volunteering. Thus, together with our employees, civil
society organizations, clients and business partners,
we work to provide more people with tools that will
allow them to succeed in today’s Digital Economy.
As a result of our efforts in Mexico, we had a positive
impact on more than 150,000 lives in 2021, with
almost 80% employees’ participation and more
than 5000 volunteer hours donated by our people.
However, beyond these numbers are the stories of
thousands of people who had the opportunity to con-
tinue their studies, maintain their businesses despite
the crisis, learn a new language or acquire digital
skills. And, on the other side, we have the stories of
hundreds of people who changed their routines to
build a better country.
I invite you to delve into this report and learn more
about these stories and initiatives, hoping that they
will inspire new opportunities for collaboration so
that, together, we can continue helping the world run
better.
1
PURPOSE AND
SUSTAINABILITY
T Path to Zero
he number of weather, climate, and water
extremes are increasing and will become
more frequent and severe in many parts SAP’s purpose is to help the world run better
of the world as a result of climate change,” said and improve people’s lives with sustainability
World Meteorological Organization (WMO) Se- at the core of its business model, and for such
cretary-General Petteri Taalas1. purpose it has defined three pathways.
Such events are a consequence of the linear Zero emissions: Sustainable, intelligent enterprises
“take-make-dispose” economy we follow: a model manage their “green line” to reduce their carbon
in which over 91% of our raw materials, fossil footprint.
fuels included, are thrown away because they
Zero waste: Rethinking business processes
cannot be reused.2
across the entire supply chain will protect our
This business model in which we mine, process, planet, its species, and our collective prosperity.
and then throw away must be replaced by a sus-
Zero inequality: As humans responsible for social
tainable model based on a circular economy.
progress, we must not only embrace, but also
This is why creating a cleaner, greener future
connect and intersect, our diverse experiences to
with clean water, renewable energies and zero
build an inclusive society where everyone thrives.
inequality is not only SAP’s ambition, but a goal
it strives to achieve using technology.
This was the motivation behind Chasing Zero,

a SAP initiative in partnership with the World Learn more about SAP’s sustainability solutions
Business Council for Sustainable Development and Chasing Zero
(WBCSD), which aims to decarbonize the world
focusing on the production chains of over 200
companies. Collecting data with SAP’s tech so-
lutions will help organizations reduce their
environmental footprint.
1
United Nations (UN). (2021). Climate and weather-related disasters surge five-fold over 50 years, but early warnings save lives. December 23, 2021,
UN News website: https://news.un.org/en/story/2021/09/1098662.
2
SAP. (2021). Chasing Zero, la nueva apuesta de SAP para lograr la sostenibilidad. December 18, 2021, SAP News Center Latinoamérica website:
https://news.sap.com/latinamerica/2021/07/chasing-zero-la-nueva-apuesta-de-sap-para-lograr-la-sostenibilidad/
2
POSITIVE ECONOMIC,
ENVIRONMENTAL, AND
SOCIAL IMPACT WITHIN
PLANETARY BOUNDARIES
A SAP supports the UN 2030

t SAP, we believe that social, environmen-
tal, and economic performance are
interrelated, with each creating tangible Agenda
and positive impacts on the others.
In September 2015, world leaders adopted
To accelerate economic growth the United Nations Sustainable Development
Goals (SDGs - also called UN Global Goals). The
SAP helps improve global economy with innova- responsibility to embrace collaboration and
tions that strengthen industries and infrastruc- innovate with the purpose to create a world
ture. without poverty, a healthier planet, and a just,
To drive positive social impact peaceful society by 2030 must be shared globally.
SAP helps build a peaceful and fair society through As we look back at the sustainability journey
better education and access to technology. that SAP has been on for more than a decade,
we reinforce our pledge to make a positive global
To safeguard the planet that sustains us impact.
SAP helps protect the environment by delivering That is why we help countries, private and pu-
solutions that address the challenges facing our blic sector organizations, and the society at
planet today. large control risk, achieve regulatory compliance,
use resources efficiently, measure and reduce
carbon emissions, and innovate new business
models to thrive in the digital economy.
Therefore, SAP solutions help eradicate unequal

practices from supply chains, propel a low-carbon,
zero waste and circular economy, eliminate
inequality, and educate people who never had
the chance to enter a classroom.
From purpose to action

Over the past years, SAP learned from its
customers, partners, and other stakeholders
that contributions to the SDGs require tangible
links between an activity or tool and the intended
social, environmental, and economic impact.
So, while SAP remains committed to the 17

SDGs, we decided to focus on eight specific
SDGs that clearly illustrate the strategic link
between our own operational activities or the use
of our software and the impact we can make as
a company.
SAP’s purpose is to help the world run better and improve

people’s lives
Corporate Social
Responsibility at SAP
Creating Positive Economic, Environmental and Social Impact within
Planetary Boundaries
Enabler Exemplar
Providing products and services Leading by example in our own
that meet the sustainability sustainable business operations
challenges and opportunities of and practices
our customers
Holistic Circular Societal Responsible Environmental

Steering and Economy Impact Business Management
Reporting
Committing to UN
SDGs as common
global framework
Learn more about SAP’s pledge to the

UN 2030 Agenda
3
PILLARS OF
CORPORATE SOCIAL
RESPONSIBILITY
A
s a global leader in technology and inno- exacerbated by the health emergency of the past
vation, our purposes go beyond economic two years made it urgent to respond with initia-
success. According to World Bank data, tives to buffer any impact caused by the crisis
over half of the Latin American population re- to various groups, such as students, teachers,
mains excluded from the digital economy3. This MSMEs and NGOs.
is why SAP seeks to generate opportunities for
all people to reap the benefits of today’s digital Building Digital Skills
world.
Undoubtedly, the health crisis of 2020 and 2021
To achieve this goal, SAP’s Corporate Social heightened the need to design inclusive educa-
Responsibility (CSR) programs are focused tion and development programs for underserved
on building, providing access, and applying people, communities and nations. This is why
21st-century skills-based on three pillars: 1) buil- education and closing the digital gap are still
ding digital skills; 2) accelerating nonprofits and central to our activities.
social enterprises (ONGs); and 3) connecting
employees with purpose. On the other hand, the world context in the past
years also opened opportunities to pivot and
While the first pillar is centered on SAP’s actions, innovate SAP’s Corporate Social Responsibility
the second and third pillars are the basis upon strategy. In the case of SAP Mexico, given the
which SAP conducts such actions. Further, the country’s context, education programs were
programs in each pillar respond to the UN SDGs, adapted to a hybrid format, making it possible
especially to three of the total 17 SDGs: Quality for more boys, girls, and young people in need
Education (SDG 4); Decent work and economic to take part. Online teacher training was also con-
growth (SDG 8); and Partnerships for the goals solidated (i.e., training trainers), and partnerships
(SDG 17). were strengthened with strategic NGOs to
improve their reach.
While SAP’s CSR programs have been gover-
ned by these pillars for years, the disparities Thus, SAP implemented various programs in
3
Jaramillo, C. (2020). Closing the digital gap to end poverty in Latin America and the Caribbean. December 21, 2021, World Bank website: https://
https://blogs.worldbank.org/latinamerica/closing-digital-gap-end-poverty-latin-america-and-caribbean
Mexico throughout 2021, in an effort to ensure Connecting Employees with

training for young talent and help them engage
successfully with the digital economy. Purpose
Accelerating Nonprofits and SAP is a company that actively encourages em-
ployees to be involved in volunteering as a way
Social Enterprises of supporting social causes that matter to them.
Therefore, employees have year-round access to
SAP’s CSR strategy is closely linked to our various volunteering opportunities that can be
corporate purpose: While we provide technology categorized in two groups:
to help our customers run better, in the Corporate
Social Responsibility side we help non-profits Skills-Based volunteering: Initiatives that
and social enterprises adopt innovation and offer employees a chance to put their
best business practices. Therefore, when we at expertise, knowledge, and leadership into
SAP help all these organizations run better, we action, delivering strategic, long-lasting
make a positive, long-lasting impact on millions impact. Some examples are mentoring,
of lives. workshops or specialized consulting.
In this sense, SAP Mexico worked closely with Traditional volunteering: Initiatives that
NGOs and universities to support enterprises that allow employees to connect with their per-
currently benefit their communities from a sus- sonal passions, supporting specific causes.
tainable development perspective. Entrepreneurs Some examples include helping in the
in receipt of this support received training and revamp of schools or parks or in reforestation
mentoring in areas such as technological skills, programs, as well as donating materials.
digital transformation, and market access. Here at SAP, volunteering is an essential part of
SAP also walked with various NGOs through our CSR strategy: It not only has a significant so-
the transformation of CSR programs so that they cial impact, but also helps employees grow pro-
could be replicated, more sustainable, and cause fessionally. Employees involved in SAP initiatives
greater impact. receive constant training and guidance, motiva-
ting them to strengthen skills such as leadership,

teamwork, and empathy, while they contribute
to society.
In 2021, a year in which in-person

volunteering was still limited as a result
of health measures, around 80% of SAP
employees devoted over 5,000 hours
to volunteering, impacting more than
150,000 lives, practically doubling the
impact of 2020. Not only that, but over
80% of the initiatives they were involved
in were skills-based, thus adding to
strategic programs.
To achieve these results, SAP worked with partner

NGOs to expand virtual volunteering opportu-
nities at a local and a global level. This allowed
us to connect employees from all over the world
who share passions, knowledge, and leadership,
to tackle the most urgent challenges in the world,
irrespective of geographical barriers.
4
STRATEGIC
PARTNERSHIPS
Social Partners
I
n Mexico, there are 4 million SMEs, 97% of
which are micro-enterprises with a 12% share
of GDP, and which employ almost 50% of the
labor force4. This is why supporting them and
offering them specialized mentoring programs,
as well as for their digitalization, is vital.
For the past five years, SAP Mexico has

worked with Endeavor to strengthen the
entrepreneurship ecosystem in Mexico, creating
programs both for university enterprises and
startups with a long track record. We have also
worked closely to generate data and high-value
information as well as promote the creation
of more startups based on innovation and
technology.
Endeavor is a non-profit organization that has,

for more than 20 years, led a global movement
to catalyze long-term economic, social, and cul-
tural growth by selecting, mentoring, and
accelerating the best high-impact entrepreneurs
around the world.
4
Organization for Economic Cooperation and Development (OECD). (2020).
Financing SMEs and Entrepreneurs 2020. December 27, 2021, OECD website:
https://www.oecd-ilibrary.org/sites/c2314a63-en/index.html?itemId=/
content/component/c2314a63-en
A
ccording to a survey on the impact of
COVID-19 on education (ECOVID-ED
2020) conducted by the National Institute
of Statistics and Geography (INEGI, for its
Spanish acronym), more than 5 million people
aged 3-29 i.e., 10% of the population in that age
range, failed to enroll to the 2020-2021 school
year for reasons related to COVID-19 or owing to
a lack of money or resources5.
In this context, SAP Mexico fostered collabora-

tion between the private sector and the civil so-
ciety to promote more affordable education for
every person. This is why as a tech company we
have been working since 2012 with Fundación
EDUCA, a non-profit organization that helps
girls, boys and young people from low-income
backgrounds in Mexico receive a quality educa-
tion and continue the school.
At this moment, Fundación EDUCA is supporting

95 schools in 13 states of Mexico (Mexico City,
State of Mexico, Morelos, Querétaro, Aguasca-
lientes, Guanajuato, San Luis Potosí, Jalisco, Mi-
choacán, Baja California Sur, Nuevo León, Chi-
huahua and Chiapas.) This network of schools
called RED EDUCA brings together 17,041 boys
and girls, 2,156 teachers, management, and
operating personnel, 300 board members, and
23,539 parents.
5
INEGI. (2020). Encuesta para la Medición del Impacto COVID-19 en la
Educación (ECOVID-ED). December 27, 2021, INEGI website: https://www.
inegi.org.mx/contenidos/saladeprensa/boletines/2021/OtrTemEcon/
ECOVID-ED_2021_03.pdf
Y
oung people between 15 and 24 years
of age are particularly exposed to the
socio-economic consequences of the pan-
demic as a result of school closures and the lack
of training spaces which can impact their
learning. At the same time, the current global
context requires them to develop, throughout
their school years and lives, a set of skills including
basic (reading, writing, math); transferable; digi-
tal; and role-specific skills6.
In response, in partnership with Junior

Achievement, SAP Mexico provides future
generations with tools and skills for the labor
market and entrepreneurship, turning them
into agents of change able to contribute to the
country’s economic development. This SAP
Mexico-Junior Achievement partnership has
produced various learning, innovation and
training spaces for young people nationwide
since 2014.
Junior Achievement Mexico is a non-profit orga-

nization member of JA Worldwide, NGO created
more than 100 years ago with operations in 119
countries. The branch of this organization ope-
rating in Mexico offers young people tools to
build a successful future.
6
United Nations Children’s Fund (UNICEF). (2021). Importancia del desarrollo
de habilidades transferibles en América Latina y el Caribe. Document for
discussion. December 27, 2021, UNICEF website: https://www.unicef.org/lac/
media/21536/file/Importancia_Desarrollo_Habilidades_Transferibles_ALC_v.
actualizada_marzo2021.pdf
T
he study “El futuro es diverso: mujeres en
la industria tecnológica”, published by SAP
and Laboratoria in 2020, points out that
only 47% of women are part of the labor force in
Mexico. Not only this, but the percentage of
women in technology is alarming: only 10% of
software development or programming and 14%
of ICT professionals, respectively, are women7.
As part of SAP Mexico’s pledge to help close the

gender gap, SAP started in 2019 a partnership
with Laboratoria aiming to provide mentoring
and training to students in Mexico City. To date,
our company has guided four generations of
their students and developed various initiatives
to promote female talent in the industry.
Laboratoria is a non-profit organization devoted

to the recruitment and training of talented young
women without access to job and/or quality
education opportunities, offering them the skills
and tools needed to find a job in the tech sector
and have a successful career that may benefit
them and their communities.
7
Laboratoria. (2020). El futuro es diverso: mujeres en la industria
tecnológica. December 27, 2021, SAP website: https://news.sap.
com/latinamerica/files/2020/02/Laboratoria_El-futuro-es-
diverso-Mujeres-en-tech-en-Mexico.pdf
T
he Mexican Institute for Competitiveness
(IMCO, for its Spanish acronym) estimates
that, if the share of women in the economy
were to increase 11 percentage points, up from
the current 45% to 56% (the average in OECD
countries), by 2030, Mexico’s GDP would rise
15%. In this sense, developing and implementing
gender-responsive strategies in value chain pro-
cesses, with the support of digitalization, is a way
to help Mexico achieve sustainable development
and improved competitiveness8.
This is why SAP has been since 2016 a global

member of WEConnect International, a global
NGO connecting women-led companies with
business opportunities in global supply chains.
In Mexico they have worked since 2019 to
train female entrepreneurs in digital tools,
helping them to be more competitive, improve
the quality of jobs created, and innovate in their
businesses to access value chains and foster
Mexico’s economic development.
Worldwide, WEConnect International brings

together over 11,000 women-led companies, while
in Mexico over 4,000 female entrepreneurs, who
have benefitted from training programs,
workshops and other business development
activities, are members currently.
8
WEConnect International. (2021). Diversidad y digitalización:
pilares para la competitividad de cadenas de suministro en
México. December 27, 2021, SAP website: https://news.
sap.com/latinamerica/files/2021/10/01/Diversidad-y-
digitalizacion-pilares-para-la-competitividad-de-las-cadenas-
de-suministro-en-Mexico.pdf
Collaboration for Mexico
G
iven that the deadline set to achieve the
SDGs is fast approaching, the government,
as well as the social and the private sec-
tors, must work in close collaboration. In this
context of urgency, SAP has prioritized wor-
king together, strategic partnerships, and the
construction of bridges as key elements of its
CSR practices.
The expertise that all stakeholders bring to the

table, as well as their varied perspectives, are
combined together to build programs with huge
social impact that are also sustainable in the
long term, developing at the same time the
potential of each organization involved.
Some collaborations that

happened in 2021
“With the strengthening of the digital economy worldwide,

young people face increasingly complex challenges. In this
context, valuable partnerships such as that between SAP and
Accenture are key to developing programs focused on closing
digital and technological gaps, thus contributing to sustainable
development in Mexico.”
Mariana Alarcón
Corporate Citizenship Lead
“Digital inclusion is key to tackling structural inequalities in

our countries. We at Centro-i are proud to work closely with
SAP to build together a more just and equitable society.”
María Elena Estavillo

General Director
“The support startups receive from companies such as

SAP makes available to us mentoring and experiences
that strengthen our business model. At the same time,
as startups we can contribute to innovation in these big
companies for the benefit of our community.”
Regina Athie
CEO
“Education plays a key role in the development of Mexico;

however, we still face huge challenges to ensure the whole
population has access to education. Digital transformation
is an invaluable strategy to close social and education
gaps, and to achieve significant inclusion. That is why our
partnership with SAP is valuable.”
Jordi Rosquillas
General Director and Co-founder
“Including more women and persons from other

underrepresented groups in public and private sector
initiatives is more urgent now than ever. We at IMCO are
proud to work with SAP Mexico and contribute to the
sustainable development of our country with a diverse and
inclusive perspective.”
Fátima Masse
Director, Inclusive Society
“Innovation and digitalization are elements that should be

part of the DNA of every organization. This is why we are
excited to work with SAP in promoting innovative, resilient,
inclusive, digital and sustainable business models, enabling
together more people and companies to benefit from the
current Digital Economy.”
Guillermo Ortega
CEO
“The expertise and support of a leading tech company such

as SAP strengthens the entrepreneurship ecosystem at
UNAM, promoting innovation and technology as pillars for
the development of young university students seeking to
tackle global challenges through entrepreneurship.”
Verónica Maldonado
Head of Enterprise Promotion and Institutional Exchange
and Collaboration
5
IMPACT AND SOCIAL

WELL-BEING:
INITIATIVES IN MEXICO
Entrepreneurship
Acelera UNAM: innovation
and entrepreneurship
I
n 2020, the National Autonomous University
of Mexico and SAP Mexico signed a collabo-
ration agreement with the purpose of promo-
ting, strengthening and accelerating enterprises
within the university community. This partnership
was bolstered by the “Acelera UNAM: innovation
and entrepreneurship” program, implemented
with Endeavor Mexico, which received applica-
tions of over 50 startups interested in developing
their business, strategic, and competitive skills.
This initiative focused on two factors:
1) Strengthening the mentorship scheme:

Both UNAM alumni and lecturers were
asked to share their experiences with program
participants through mentoring, so that their
knowledge could be passed down to future
generations to promote entrepreneurship.
2) Call for entrepreneurs: With the support of

15 incubators (members of the InnovaUNAM
system), the entire university community
was invited to register; then, 10 finalists
were selected and, after a deep diagnostic
analysis, five winners were selected based on
factors such as impact, scalability and sus-
tainability. The five selected startups were
accelerated for 3 months, with mentoring
and workshops facilitated by 26 specialists
from SAP, UNAM, and Endeavor.
This program delivered over 50 hours of training,

allowing male and female entrepreneurs to gain
knowledge and improve in areas including le-
gal, tech adoption and sales strategy, and learn
about fund raising, leadership, innovation, tax,
and other key topics.
The beneficiaries of this program were:
Quimiometría Alimentaria. Company

providing microbiological analyses and con-
sulting services for the interpretation and use
of lab results to improve food manufacturing
processes.
Moles Mitzel. This company offers a

new range of extra fine mole sauces with
one-of-a-kind flavors which are an alternative
product free of hard-to-digest substances.
Deltia. This is a digital platform that helps

small businesses keep records of sales and
expenses, allowing them to make decisions Learn more about
based on data. this program
Credit Cloud Solutions. Cloud platform

supporting financial micro enterprises
(SOFOM) to improve efficiency and traceabi-
lity in the credit cycle.
Yeyeko Inc. Consulting company specialized

in the development of customized chemical
and biotechnological projects.
Schools for the Earth
E
scuelas por la Tierra is a project designed by
Fundación EDUCA Mexico in collaboration
with World Environmental Education (WEE),
with the purpose of making available to students
of all levels the Climate and Environmental
Education to achieve sustainability.
Escuelas por la Tierra is a response to realize the

second strategy of WEE: Implement Environ-
mental Education (EE) for sustainability in every
school (formal and otherwise) around the world,
as a tactic to achieve sustainability by 2030
following a bottom-up approach, linking individual
actions, thoughts, and changes with an entire
system (community, citizens, world).
Specific goals of Escuelas por la Tierra
Promote environmental management prac-

tices for the sustainable operation of educa-
tion centers
Develop competencies for sustainability in

faculty members
Learn more about Develop competencies for sustainability in

this program students
Organize climate and environmental

sensitization activities so that each member
of the school community can be transformed
into an agent of change.
In 2021, this program was conducted with the SAP at FIE

support of SAP Mexico. In partnership with other
organizations, SAP Mexico assessed enterprise PANEL
Being different is incredible
projects focused on the environment and sus-
The Diversity and Inclusion networks of SAP
tainability and prepared by students from over
Mexico (Autism at Work, Business Women’s
4,000 schools of Mexico and other countries
Network, Cultures@SAP and Pride@SAP)
from the region, such as Argentina, Peru, Colombia,
shared their view on the inclusion of every
Panama, Bolivia and Costa Rica. In total, over
person as a fundamental principle to eradicate
800,000 students benefited from this initiative.
inequality.
International Entrepreneurship Forum KEYNOTE

People at the center of enterprises
Julia Isaurralde, Director of Human Resources
at SAP Mexico, shared her view on the new
normal in the workplace, mental health, and
T
he International Entrepreneurship Forum skills for the future.
(FIE, for its Spanish acronym) runs
an educational program called Junior
Achievement Mexico, designed to develop in
15- to 23-year-old participants entrepreneurial
skills and help them strengthen their values. For Learn more about
more than 35 years, over 20,000 young people this program
had a chance to attend this forum in person;
however, as a result of the COVID-19 crisis, the
2020 and 2021 editions were held virtually.
More than 800 teachers and students across

Latin America took part in FIE 2021. In addition
to the usual training in digital and entrepreneurial
skills, they had sessions focused on human de-
velopment, empathy, and resilience.
Entrepreneurship to Business
T
he 2021 generation of the Emprende-
dores y Empresarios program included
more than 600 young people from Junior
Achievement Mexico. Participants worked over
a period of 15 weeks on the creation of a com-
pany, developing their entrepreneurial spirit and
learning about marketing, finance and project
management.
SAP Mexico was among the companies that

provided mentorship to the 60 teams of parti-
cipants.
Learn more about

this program
Software as a Service startups Context of the health crisis as an opportunity

in Mexico for the sector
Growth projections
Access to funding
S
aaS startups provide cloud solutions to Success stories in the Mexican ecosystem
various challenges, optimizing execution
Initiatives to support enterprises, such as
times, providing the best user experience,
SAP.IO
and reducing infrastructure costs by eliminating
traditional software and hardware models. Promotion of sustainability in business
models
Given the importance of this vertical in Mexico’s
entrepreneurial ecosystem, SAP and Endeavor This initiative of SAP Mexico was made possible
published the study “Panorama del ecosiste- with the cooperation of multiple corporations,
ma de emprendimiento Software as a Service startups, civil society organizations, chambers
(SaaS) en México”. This report is meant to be an of commerce, and universities. Thus, this effort
educational tool for the SaaS entrepreneurship impacted over a thousand lives, setting up
ecosystem in Mexico and presents the main support channels for SaaS enterprises to grow
trends, challenges, risks, and implications of and, as a result, for the country to grow.
the growing presence of software and service
startups in Mexico.
The findings of this study were discussed with Download the study “Panorama del
ecosistema de emprendimiento Software
more than 10 public and private universities in as a Service (SaaS) en México”
Mexico in order to deal as a whole with some of
the main challenges identified, such as training
tech talent and fostering an entrepreneurial cul-
ture within the student community.
Further, master classes were offered nationwide

to students and startups to highlight trends in
the SaaS industry:
Education and digital

inclusion
EDUCA Annual Congress
A
bet to improve the quality of education is Development of didactic strategies to create
the assessment, training and continuing environments that foster learning
professional development of teachers.
Knowledge, didactic and pedagogical
This is why, since 2003, Fundación EDUCA has
strategies to strengthen teachers’ teaching
been organizing the annual congress.
and learning processes
This initiative is designed to strengthen the skills School management to promote efficiently
of teachers with the purpose of closing education run schools
gaps in Mexico, particularly in the context of
the new challenges and opportunities faced by Education leadership and motivation
organizations devoted to education, such as the Environmental education and sustainable
effects of the pandemic. development
In this sense, the 2021 conference (held virtually) In line with its second Corporate Social Respon-
focused on fostering and helping more than 800 sibility pillar, in 2021 the SAP Committee was
teachers across the country develop tech, aca- created, formed by experts in innovation and
demic and socio-emotional skills. design thinking, to work with Fundación EDU-
Topics covered in Congreso EDUCA 2021 CA on the creation of EDUCA Congress with a
new perspective. As a result, this year’s edition
Technology applied to education for all incorporated key elements such as resilience
teaching levels (preschool to high school) and digitalization into the program’s DNA.
Learn more about

this program
Innovation in Education Award
T
he impact of COVID-19 on the education The first prize went to a project called “Carre-
sector stems from challenges such as the ra de carritos”, a methodology to engage fe-
digital gap: according to the Economic male students with Scratch, the programming
Commission for Latin America and the language platform with a visual interface created
Caribbean (ECLAC), only 70% of Latin American by the Massachusetts Institute of Technology
students have Internet access, and more than that teaches teenagers and children to code
40% of education centers in Mexico said that computer programs, helping them develop
their technology was insufficient9. logical-mathematical skills, creativity, and
teamwork.
In view of such challenges, teachers across
the country were forced to innovate and adapt
their teaching models, combining technological
tools with didactic elements available to their
students. With the purpose of identifying the
most innovative, replicable practices with the Learn more about
this program
highest impact, SAP and Fundación EDUCA called
schools all over the country to take part in the
Innovation in Education Award.
Applications were received from over 50 schools

offering different levels of education, out of
which six finalist projects were selected and eva-
luated by a panel formed by SAP Mexico, Google
Mexico, and UNAM.
9
ECLAC. (2020). La educación en tiempos de la pandemia de
COVID-19. December 27, 2021, CEPAL website: https://www.
cepal.org/fr/node/51998
Light up Christmas
S
ince 2014, every year SAP has worked with
Fundación EDUCA to give out toys to boys
and girls from low-income households at
Christmas and for the Epiphany (Día de Reyes).
In 2021, we did not fall short on our pledge to

give out smiles and boost the future of hundreds
of Mexican children, managing, with the help of
employees from our subsidiary in Mexico, to
benefit more than 300 students in Ecatepec,
State of Mexico.
Gender equality
Education and technology for women
S
AP Mexico supported more than 90
students belonging to the 10th and 11th
generations of Laboratoria graduates
in Mexico City with English mentoring and
workshops specialized on soft and hard skills
Relive the latest Talent Fest required to enter the labor market.
of Laboratoria Mexico
SAP also participated as a judge in the Virtual
Talent Fest of the 10th generation hackathon,
during which Laboratoria graduates developed
technological solutions to challenges set by
other participating companies. This event, held
at the end of each Bootcamp, seeks to build
bridges between graduates and organizations
looking for diverse talent.
Women in Data Science Iberoamerica
W
omen in Data Science (WiDS) seeks For women and young girls interested in this
to inspire and train data science field, WiDS was an opportunity to learn how
professionals, irrespective of their companies and organizations use data science
gender, to support women in this field. Since to reach their goals. This event also gave them an
2016, SAP has been a proud global partner opportunity to meet and connect with potential
and sponsor of WiDS, empowering women who mentors.
embark on science, technology, engineering,
For the past six years, the WiDS initiative
and mathematics (STEM) career paths.
(launched at Stanford University in the United
In 2021, this initiative was implemented in various States) has been recreated in over 150 locations
regions, including Latin America. Speakers of in 50 countries around the world, including pre-
all ethnicities and backgrounds took part in sentations, an annual datathon and a podcast
this event, representing regional diversity. On series.
the other hand, speakers came from all kinds
of sectors: academia, private sector, entrepre-
neurship ecosystem, etc. Among the sessions
offered, it is worth mentioning the expert panel Learn more about this
program
Data Science: desde la teoría hasta la implemen-
tación (from theory to implementation), the talk
Cómo resolver problemas reales usando SAP
(Solving real problems with SAP), and a session
on the applications of data science in primary
education.
Supplier Diversity
Diversity and digitalization
in supply chains
I
n order to identify the challenges faced by
women-led enterprises and promote specific
actions to better leverage innovation within
their organizations, SAP Mexico and WEConnect
International published the report “Diversity
and digitalization: Pillars to increase the
competitiveness of Mexican supply chains.”
Given the varied aspects involved in women fully

entering procurement chains and the digitaliza-
tion of their businesses, this report works as a
guide that the private sector, the government,
academia, and the society can all equally
embrace to accelerate the gender gap in this
area. Some actions proposed are:
Promote the participation of women (from

childhood) in STEM careers, jobs, and
enterprises
Reinforce gender equality policies in all

business activities
Develop gender-responsive programs to

boost productivity, both within the govern-
ment and in the private sector
Make it easier to implement digital solutions

in companies led and founded by women
Encourage the creation of female entrepre- It is worth mentioning that, although this study
neur networks to share experiences and is focused on incorporating women-led enter-
knowledge prises into procurement chains, the notion of
inclusive procurement extends to all procurement
Promote inclusive procurement initiatives
completed with a strategy devised to promote
to foster the participation of women-led en-
equality of opportunity in companies led by
terprises in local and international supply
people facing inequality gaps.
chains
Have more women in leadership roles in both

associations and chambers of commerce
Incorporate a gender-responsive approach

into academic research on topics such as di-
gitalization and entrepreneurship ecosystem
Promote government procurement pro- Download the study “Diversidad y

grams that adopt diversity and gender equa- digitalización: pilares para la competitividad
de cadenas de suministro en México.”
lity criteria
Develop gender-responsive funding pro-

ducts, both in the public and private sectors,
considering the specific needs of female en-
trepreneurs and women business owners
Look for free business development oppor-

tunities in the public and private sectors,
such as Ariba Network
GroWomen with Tech
I
n order to establish an immediate plan of
action following the findings of the report “Di-
versity and digitalization: Pillars to increase the
competitiveness of Mexican supply chains” on
the challenges faced by Mexican female entre-
preneurs to enter global value chains, SAP and
WEConnect International launched the program
called GroWomen with Tech to accelerate the
digital transformation of thousands of
women-led businesses in Latin America.
In December 2021, the first group of 50 fema-

le entrepreneurs completed six weeks of trai-
ning delivered by SAP experts, who shared their
knowledge to help them take their business
to the next level through digitalization; these
efforts impacted more than 1,200 people in the
circle of influence of beneficiary Women-Owned
Businesses.
A guest for the closing ceremony of this program

was Gabriela Warkentin, a renowned journalist,
an opinion leader, and entrepreneur, who pointed
out that initiatives like this enable a more human
approach to technology, building resilience to
present and future impacts.
GroWomen with Tech is a program available on

demand and free of charge to more than 4,000
female entrepreneurs, members of WEConnect
International in the region, and is focused on three

fundamental aspects for the future of companies
in the Digital Economy:
Digitalization of Talent Management. With

the emergence of hybrid and remote models,
which gained force in recent months, compa-
nies were forced to incorporate technology to
offer their employees a work model that may
allow them to balance their personal and work
live, meeting their business goals.
Digitalization of supply chains. Ensuring

continuity in the operations of production
chains and procurement chains became a
priority during the pandemic. In this program,
female entrepreneurs were trained to use
the Ariba Network platform, a global network
connecting buyers and suppliers.
Learn more about
Consumer experience. E-commerce is beco- this program
ming increasingly relevant; consumers want
to enjoy a seamless purchase experience
irrespective of the channel used to interact
with the brand.
Decent work with equal

opportunities
Mentoring for LGBTQ+ refugees
A
s part of the partnership between SAP and
Tent Partnership for Refugees, a non-profit
organization created in 2016 with the
purpose of mobilizing the business community
worldwide in support of refugees, the tech com-
pany agreed to provide advisory services for
three years to 50 LGBTQ+ refugees in various
cities of Canada, the United States and Mexico.
This initiative has been in place since 2020 in

cities including Atlanta, Boston, Minneapolis, New
York, San Francisco, Seattle, Mexico City and
Toronto, and in 2021 the first generation of par-
ticipants completed the program.
In Mexico, 2020-2021 graduates were 10 re-

fugees who, with the support of SAP mentors,
Learn more about enhanced their professional development and the
this program acquisition of skills required by the labor market,
and built a professional and support network.
6
REGIONAL IMPACT
Latin Code Week
L
atin Code Week (LCW) is SAP’s signature
program in Latin America. Thus far, LCW has
had impact on over 6,000 students aged 16
to 20 years, increasing their interest in digital
skills, and instilling in them an entrepreneurial
mindset through the creation of innovative,
scalable, and sustainable social impact solutions.
The program also enables students to develop

an app prototype aimed at solving a social or en-
vironmental challenge. This year, it focused on
young people’s insertion in the job market.
In 2021, in collaboration with Junior Achievement

Americas, SAP launched the program’s sixth
edition virtually in 11 of the region’s countries
(Argentina, Brazil, Chile, Colombia, Costa Rica,
Peru, Ecuador, Mexico, Miami, Paraguay, and
Venezuela), with contributions from business
Learn more about
this program partners such as Accenture México.
In Mexico, over 700 students participated, and

Unique Talent, the country’s representative
team in the regional competition, was crowned
the winner of Latin Code Week 2021. This team’s
proposal is to develop a job search app for
people with disabilities and pregnant women,
contributing to the population’s awareness of
the negative stereotypes these people face in
the workplace.
SAP Social Innomarathon
S
AP Social Innomarathon is a program
hosted by SAP, in partnership with
Socialab, that aims to promote Latin
American ventures that have a sustainable and
scalable business vision with social impact, in
which technology plays a leading role.
The challenge laid out by the program’s 2021

edition focused on Latin American ventures that
help alleviate poverty, eradicate hunger, ensure
quality education, or promote decent work and
economic growth for their communities through
innovation, in line with four of the United Nations
SDGs.
The program’s call received almost 100 applica-

tions from 15 countries across the region, out of
which the Fundación para la Equidad Educa-
tiva (Educational Equity Foundation) from Co-
Learn more about
lombia was named the winning startup, earning this program
USD $6,000, as well as personalized, yearlong
support from SAP Labs Latin America and
Socialab to bolster its project.
Fundación para la Equidad Educativa seeks to

blend technology, pedagogy, and social work to
trigger a structural change through education.
APPENDICES
Our people
An organization’s most important asset is its
people. Therefore, it is essential for people to
feel and have the freedom to be authentic, as well
as the support and tools for their professional
growth, and work-life balance.
SAP Mexico, with over 1,000 employees of up to

15 nationalities, has adopted diversity as a key
element of its organization, promoting inclusion
as a hallmark of its practice. This unique com-
bination of cultures, races, ages, sexual orienta-
tions, gender identities or expressions, physical
or mental capacities, and work life situations, is
one of the organization’s main strengths, thus
ensuring a healthy work environment and a high
sense of belonging.
Additionally, one of SAP’s standards to assure

talent development is connecting its people to
social impact initiatives, effectively turning them
into agents of change. This is how the company
shares its internal practices with the communi-
ty, which helps build a society that is more equal,
fair, and inclusive.
Diversity and inclusion

SAP strives to be one of the world’s most diverse
and inclusive software companies, proactively
promoting diversity, inclusion, and social justice,
working to ensure its workforce reflects gender
parity and demographics from all the regions
where it operates.
Since diversity and inclusion are of such great

value to SAP, the company has established
employee-led networks to ensure that all people
are included in the organization, with no fear of
discrimination. Mexico’s branch has three of
these networks: Cultures@SAP, Business
Women’s Network, and Pride@SAP.
Business Women’s Network

To further women’s professional development
in the company, SAP created the Business Wo-
men’s Network (BWN), which promotes gen-
der equality within the organization. The BWN
has more than 60 chapters around the world
that create professional and personal
development opportunities for SAP’s female
employees through mentoring,
trainings, and interrelation sessions.
courses,
33%
of the
Since its foundation in Mexico in 2015 —the
leadership team
second one in Latin America— this network has
of the subsidiary in
established itself as an initiative that nurtures an Mexico was integrated
equitable and inclusive work environment with by women in 2021.
the support of over 170 allies.
Cultures@SAP
The Cultures@SAP network, founded in 2006,
has members from over 40 nationalities around
the world. Under its motto “by people, for people,”
Cultures@SAP aims to foster multicultural
understanding and help employees become
acquainted with a multinational company.
This initiative provides various opportunities for

SAP talent to learn more about the array of cul-
tures represented in the company, as well as a
wide range of services to help newcomers settle
in their new locations. Its Mexican chapter was
launched in 2020.
Pride@SAP
In 2001, the Pride@SAP movement was born in Learn more about SAP’s Diversity
Germany with the purpose of fostering LGBT+ and Inclusion practices
inclusion within the company. In 2021, it celebrated
20 years of pride. This network currently has
more than 8000 members and allies around the
world, and it seeks to raise awareness, attract
and retain diverse talent, regardless of their
gender identity and expression, or sexual orien-
tation. The Mexican chapter, which celebrated
its fifth anniversary in 2021, is one of 38 around
the world.
Through Pride@SAP, the company is a member

of Pride Connection, the largest business
network for LGBT+ inclusion best practices in
Latin America since 2016.
Autism at Work Program

Since 2013, SAP set out to ensure that at least
1% of its employees worldwide were people with
autism spectrum disorders (ASD). This objective
resulted in Autism at Work, a program that
currently has more than 178 autistic employees
in 15 countries. Today, the program is proud to
have a 90% retention rate thanks to its support
and accompaniment system.
SAP’s groundbreaking Autism at Work program

harnesses the unique skills and perspectives
of people with autism to foster innovation as it Learn more about
helps its clients become smart businesses. this program
This project was launched in Argentina in 2017,

and it was introduced in Colombia and Mexico
in 2019. To date, SAP Mexico has hired almost
10 people on the autism spectrum between its
Mexico City and Monterrey branches.
Commitment
to the environment
As part of its mission to help better the world
and benefit people’s lives, SAP is part of a
growing movement of policymakers, NGOs, so-
cial groups, and leading companies working to-
gether on solutions to create a restorative and
regenerative economy.
In order to see a world without waste and meet

the UN Sustainable Development Goals, SAP
launched in 2020 to develop analytical and tran-
has partnered with the World Economic Forum’s
sactional capabilities in business applications,
Global Plastic Action Partnership and other
which can help clients understand and minimize
organizations to contribute to a circular economy.
their products and operations’ carbon footprint
Furthermore, after frequently collaborating with throughout their value chains.
industry partners to contribute to SDG 12, SAP
SAP also makes sure to purchase products and
has taken the next step by joining forces with
services from suppliers that meet high environ-
the Ellen MacArthur Foundation (EMF). The
mental and social standards. These procurement
goal is to create new circular solutions that
practices help create a positive impact and
accelerate waste management markets and
provide tools to reduce emissions. In 2020, SAP
enable more responsible production methods
announced the 5 & 5 by ‘25 initiative, which
using advanced data.
aims to allocate at least 5% of SAP’s spending to
To further scale the impact, SAP is collabora- diverse businesses and social enterprises by
ting with clients and business partners to jointly 2025. With this goal, SAP hopes to inspire organi-
create innovative solutions that allow for a syste- zations across the globe to buy more goods and
mic shift towards a more inclusive, circular, and services from suppliers committed to diversity
decarbonized economy. And so, Climate 21 was and the environment.
Climate protection to achieve carbon

neutrality by 2023
In March 2021, SAP announced its commitment
to achieve carbon neutrality within its own ope-
rations by the end of 2023, two years ahead of
schedule. In 2020, the company reduced more
greenhouse gas emissions than it previously
planned, mainly due to changes in the way its
100,000 international employees worked and
traveled during the COVID-19 pandemic.
In order to meet this goal, SAP takes into

account all its direct and indirect emissions, as well
as those that arise from the supply chain, inclu-
ding those linked to business flights, business
trips in rental cars, and third-party data centers.
The company uses an “avoid first, reduce second, with partners that meet the gold standard set
and offset third” approach. Wherever possible, by the Gold Standard Foundation, or equivalent
SAP prevents greenhouse gas emissions through quality standards.
a variety of business practices, such as using
SAP will plant 21 million trees by 2025
telecommunications technologies instead of
traveling. If emissions cannot be avoided, SAP In support of the UN Decade on Ecosystem
makes the most of innovations, such as energy Restoration 2021-2030, SAP recently joined
efficient lighting in offices, efficient cooling sys- the 1t.org corporate alliance that intends to
tems in data centers, and alternative mobility preserve, restore and grow trees around the
solutions. Lastly, SAP offsets unavoidable emis- world. The company has pledged to plant 21
sions by supporting climate projects and working million trees by the end of 2025.
SAP Mexico’s contribution

Given the urgency of designing and implemen-
ting strategies to face climate change, particu-
larly in Mexico, the company has carried out
actions such as:
Continuing its recycling program of solid

waste such as paper, cardboard, or aluminum,
alongside the proper management of
hazardous waste
Maintaining its global ISO 14001 certification,

seeing its Mexico City and Monterrey
branches as key to this international
distinction
Reducing its carbon footprint impact in

2023 through steps like downsizing physical
spaces
Contributing local actions to the global Single

use plastics strategy aimed at eliminating Learn more about SAP’s Climate
Action and Circular Economy
plastic use practices
Ethics and compliance

By doing business the right way, SAP can Problem management
have a positive impact on social and economic
Compliance issues related to potential bribery,
development, advocating for education, justice,
corruption and/or fraud are investigated by an
democracy, prosperity, and health around the
inquiry team, which is part of SAP’s Ethics and
world.
Compliance Office. This team takes appropriate
Therefore, SAP has pledged to comply with the measures to deal with all parties (employees,
highest business ethics standards. Globally, the partners, or suppliers) who have violated the
company strives to conduct business with inte- SAP Code of Ethics and Conduct. Additionally,
grity by doing the right thing and obeying the law the organization integrates findings from audits,
in all the markets where it operates. inquiries, data analysis and industry best prac-
tices to continually strengthen the elements of
Prevention through learning
its investigations regarding compliance and the
SAP has a solid business ethics culture. It management system.
leverages technology to actively and continuously
foster this culture by providing its employees,
partners and suppliers with a clear and complete
guide on its high compliance and ethical stan-
dards, through its codes of business conduct,
Learn more about SAP’s Ethics and
policies, due diligence processes and consulting. Compliance practices
Anomaly identification
At SAP, all employees have an equal responsi-
bility to uphold the company’s high business
ethics standards and are encouraged to voice
their concerns about any anomaly without fear
of personal retaliation. The company also
encourages its business partners to report any
situation through its Field Compliance Officers
network or anonymously via its Speak Out at
SAP reporting tool.
2030 Agenda Task Force on

Innovation and Technology
The Global Compact was introduced by the UN As part of this collaboration, SAP Mexico led the
in 2000. It calls on companies to align their stra- Innovation and Technology Task Force focused
tegies and operations with the Ten Principles in on SDG 9 “Industry, Innovation and Infrastructure.”
the areas of Human Rights, Labor, the Environ- This task force has the purpose of promoting
ment and Anti-corruption, as well as to take modern, inclusive, and sustainable industrializa-
actions conducive to the SDGs. tion through technological tools, and fostering
the digitization of operational processes across
Today, the UN Global Compact has over 14,000 the country’s companies.
companies and more than 3,000 organizations,
based in over 160 countries and more than 70 For over six months, SAP Mexico has worked
local networks. with more than 30 organizations, including com-
panies of all sizes, national and transnational,
The 2030 Agenda Task Forces civil society organizations, academia groups,
The 2030 Agenda Task Forces stem from a co- and multilateral organizations, to define and
llaboration agreement signed by Mexico’s Global select concrete actions to propel an inclusive
Compact, the Business Coordinating Council and sustainable digital transformation.
and the Mexican government as the private The full document with all the final actions will be
sector’s response to carry out actions that drive published in 2022.
the 17 Sustainable Development Goals.
Learn more about the 2030

Agenda Task Forces
Awards and certifications

Leadership
Mexico’s 100 Most Powerful Women - Forbes
Angela Gomez, president of SAP Mexico was

acknowledged as one of “Mexico’s 100 Most
Powerful Women”, in the 2021 edition of Forbes
México’s annual list. This publication is meant to
recognize the work of 100 women who, by lea-
ding businesses, representing entire unions or
contributing from the scientific, academic, so-
cial, artistic or sports sectors, make a difference
and reiterate that women’s progress in the field
of recovery has no limits.
The 41+1 LGBT Executives – Expansión
Angel Morfin, director of SAP Concur in Mexico

32 Sustainability Leaders –
and executive leader of Pride@SAP, was listed as
Las Empresas Verdes
one of “The 41+1 LGBT Executives of 2021” by
Expansión. This list is made to recognize openly Raquel Macias, director of Corporate Affairs
LGBT+ people in high decision-making posi- and Social Responsibility at SAP Mexico, was
tions at companies with operations in Mexico, as included in this list by “Las Empresas Verdes”, a
proof of the strides made every day on inclusion sustainability magazine, for her perseverance,
and diversity in organizations, and in society as consistency, and commitment to generating
a whole. changes that benefit all actors of society.
Performance and Work Culture

Global Top Employers
For the fourth consecutive year, SAP was

recognized as a Global Top Employer of 2021 by
the Top Employers Institute. Mexico, as a country,
and North America, as a region, are included in
the list of the multinational’s subsidiaries that
provide the best working conditions for their
employees.
The Top Employers Institute acknowledges

Mexico’s 500 Most Important Companies –
leading companies in terms of employment
Expansión
worldwide for offering excellent working
conditions to their employees, promoting, and This ranking was first published in 1975 and
developing talent at all levels of the organization, serves as a benchmark for the country’s business
and continually striving to optimize their labor sector. Each year, more than 2,000 companies
practices. This certification is the result of are evaluated for it, which offers an overview of
thorough research stemming from the HR Best the performance level in Mexico’s main compa-
Practices Survey, which encompasses and ranks nies and a landscape of the country’s most re-
six major topics, as well as 20 subtopics. presentative sectors.
Great Place to Work® In its 2021 edition, SAP Mexico ranked 267th, up
almost 30 slots from 2020.
Great Place to Work® awarded SAP Mexico as
one of the best places to work in the country in Los Mejores Lugares para Trabajar® En
2021, ranking second in the “500 – 5000 em- Tiempos de Reto®
ployees” category.
SAP Mexico was named “one of the best places
GPTW® is the global authority on high-trust and to work in challenging times” by Great Place to
high-performance cultures in the workplace, Work® within the technology sector and in the
with offices across nearly 60 countries. “500 – 5000 employees” category.
Corporate Social Responsibility and

Diversity
Responsible Companies – Expansión
Since 2014, Expansión and the Schulich School

of Business have drawn up a ranking of the com-
panies most committed to adopting and promo-
ting the ESG (environmental, social and gover-
nance) criteria in their business operations.
For the third consecutive year, SAP Mexico was

included in this list, ranking 104th and improving
its standing on the social and environmental
standards versus 2020.
HRC Equidad MX
ratings of their workplaces regarding three
For the fifth consecutive year, SAP Mexico premises:
received the HRC Equidad MX certification, an
evaluation of LGBT+ inclusion in the workplace 1. I feel good about the way we contribute to
in Mexico’s main multinational companies, by society
the Human Rights Campaign Foundation. 2. My company is a place where people care
Los Mejores Lugares para Trabajar®. about others
Social contribution and care as perceived by 3. I can count on people’s help
its employees
Los Mejores Lugares para Trabajar® For All®
SAP Mexico was recognized by Great Place to
Work® for the commitment, social responsibili- SAP Mexico was named “one of the best
ty and care it displays towards its people and the places to work FOR ALL” by Great Place
environment. This honor was only awarded to 10 to Work®, ranking second in the “500 –
other organizations and is based on employees’ 5000 employees” category.
Ranking Best Workplaces for Women
SAP Mexico was recognized by Great Place to

Work® as one of the best places to work for
women, landing 4th place in the “500 – 5000
employees” category.
Ethics and Compliance

500 Companies Against Corruption
Every year, Expansión, in collaboration with

Transparencia Mexicana and Mexicanos Contra
la Corrupción y la Impunidad, publishes a ran-
king based on the Corporate Integrity 500 index
(IC500). This is the first analysis and evaluation
of the existence, content and publicity of the
integrity policies applied in Mexico’s 500 most
important companies, according to Expansión’s
annual ranking.
IC500 rates the existence of codes of ethics and

other expressions of companies’ anti-corruption
commitment, and bases its ranking on their
transparency, publicity, accuracy and scope
as part of a broader commitment against
corruption.
SAP Mexico was included in this ranking for the

second consecutive year, landing 247th place.
PREVIOUS
REPORTS
2020
SAP Integrated Report 2020
Powering Opportunity. SAP

Corporate Social Responsibility 2020
SAP Mexico’s Corporate Social

Responsibility. 2020 Report
2019
SAP Integrated Report 2019
Powering Opportunity Through

Digital Inclusion. SAP Corporate
Social Responsibility 2019
SAP Mexico’s Corporate Social

Responsibility. 2019 Report
@SAPLatinAmerica
SAP Latinoamérica
SAP Latinamerica
SAP Latinoamérica

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CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABILITY REPORT 1

MEXICO ANNUAL REPORT

About this report 4

Chasing zero inequality 5

1. Purpose and sustainability 7

2. Positive economic, environmental

3. Pillars of Corporate Social

5. Impact and social well-being:

We at SAP are committed to social

This report is a compilation of the experiences

The last few years have brought about great chan-

It is encouraging to see how the health

This was the motivation behind Chasing Zero,

A SAP supports the UN 2030

Therefore, SAP solutions help eradicate unequal

From purpose to action

So, while SAP remains committed to the 17

SAP’s purpose is to help the world run better and improve

Holistic Circular Societal Responsible Environmental

Learn more about SAP’s pledge to the

Mexico throughout 2021, in an effort to ensure Connecting Employees with

ting them to strengthen skills such as leadership,

In 2021, a year in which in-person

To achieve these results, SAP worked with partner

For the past five years, SAP Mexico has

Endeavor is a non-profit organization that has,

In this context, SAP Mexico fostered collabora-

At this moment, Fundación EDUCA is supporting

In response, in partnership with Junior

Junior Achievement Mexico is a non-profit orga-

As part of SAP Mexico’s pledge to help close the

Laboratoria is a non-profit organization devoted

This is why SAP has been since 2016 a global

Worldwide, WEConnect International brings

Collaboration for Mexico

The expertise that all stakeholders bring to the

Some collaborations that

“With the strengthening of the digital economy worldwide,

“Digital inclusion is key to tackling structural inequalities in

María Elena Estavillo

“The support startups receive from companies such as

“Education plays a key role in the development of Mexico;

“Including more women and persons from other

“Innovation and digitalization are elements that should be

“The expertise and support of a leading tech company such

IMPACT AND SOCIAL

This initiative focused on two factors:

1) Strengthening the mentorship scheme:

2) Call for entrepreneurs: With the support of

This program delivered over 50 hours of training,

The beneficiaries of this program were:

Quimiometría Alimentaria. Company

Moles Mitzel. This company offers a

Deltia. This is a digital platform that helps

Credit Cloud Solutions. Cloud platform

Yeyeko Inc. Consulting company specialized

Schools for the Earth

Escuelas por la Tierra is a response to realize the

Specific goals of Escuelas por la Tierra