Clustering Quick Installation Guide

PacketFence v13.1.0
Version 13.1.0 - January 2024
Table of Contents

1. About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.1. Other sources of information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2. Assumptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3. Cluster Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3.1. Setup on all servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3.2. Setup on the first server of your cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.3. Basic PacketFence configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3.4. Create the new cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.5. Integrating the two other nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.6. Additional steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4. Understanding the Galera cluster synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.1. Quorum behavior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.2. Graceful shutdown behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.3. Ungraceful shutdown behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.4. The galera-autofix service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5. Troubleshooting a cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5.1. Checking the MariaDB sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5.2. Automatic clustering resolution service: galera-autofix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5.3. Manual resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
6. Maintenance and Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6.1. Putting nodes in maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6.2. Shutting down a PacketFence Active/Active cluster of three nodes . . . . . . . . . . . . . . . . . . 22
6.3. Bringing up a PacketFence Active/Active cluster of three nodes . . . . . . . . . . . . . . . . . . . . . 23
6.4. Backup procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
7. Layer 3 clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.1. Simple RADIUS only cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.2. RADIUS server with captive-portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
7.3. Remote MariaDB slave server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
8. Advanced configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
8.1. Removing a server from the cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
8.2. Resynchronizing the configuration manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
8.3. Adding files to the synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
8.4. HAProxy dashboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
8.5. Configuration conflict handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
9. Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
10. Commercial Support and Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
11. GNU Free Documentation License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
12. Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
12.1. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
12.2. Database via ProxySQL or haproxy-db . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
12.3. IP addresses in a cluster environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
12.4. Performing an upgrade on a cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
12.5. MariaDB Galera cluster troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
 Copyright © 2024 Inverse inc.

Permission is granted to copy, distribute and/or modify this document under the terms of the
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Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts.
A copy of the license is included in the section entitled "GNU Free Documentation License".

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Copyright © Inverse inc. Preface 1

1. About this Guide

This guide gives a quick start to install active/active clustering in PacketFence 7+. This guide does
not include advanced troubleshooting of the active/active clustering. Refer to the documentation
of HAProxy and Keepalived for advanced features.

The latest version of this guide is available at https://packetfence.org/documentation/

1.1. Other sources of information

Developer’s Guide
Covers API, captive portal customization, application code customizations and instructions for
supporting new equipment.

Installation Guide
Covers installation and configuration of PacketFence.

Network Devices Configuration Guide

Covers switches, WiFi controllers and access point configuration.

Upgrade Guide
Covers compatibility changes, manual instructions and general upgrade notes.

PacketFence News
Covers noteworthy features, improvements and bug fixes by release.

These files are included in the package and release tarballs.

Copyright © Inverse inc. 1. About this Guide 2

2. Assumptions

• You have at least three (3) installed PacketFence (v7+) servers

• The servers are running one of RHEL 8 / Debian 11
• The servers have identical identifiers for network interfaces (e.g. eth0) (see next section)
• The servers must have IPv6 disabled (see next section)
• The servers must have a fully qualified domain name (FQDN) to identify them
• The servers are located within the following latency limits (requirement for Galera cluster)
◦ For smaller deployments, 75ms of latency can be tolerated between the cluster nodes
◦ For larger deployments, 50ms of latency can be tolerated between the cluster nodes

NOTE Appended to this guide is a glossary on specialized terms used in this document.

Copyright © Inverse inc. 2. Assumptions 3

3. Cluster Setup

3.1. Setup on all servers

Following actions need to be run on all cluster members.

3.1.1. Interfaces names

You need to make sure the interfaces names will be the same on all servers. You can follow these
guides to have predictable network interface names on distribution you used:

• RHEL-based systems
• Debian-based systems

3.1.2. sysctl.conf
You will need to configure each server so the services can bind on IP addresses they don’t
currently have configured. This allows faster failover of the services.

You also need to disable IPv6.

On all your servers, add following lines in /etc/sysctl.conf:

net.ipv4.ip_nonlocal_bind = 1
net.ipv6.conf.all.disable_ipv6 = 1

and run:

sysctl -p
reboot

If you plan to use Postfix to send emails, you need to set inet_protocols = ipv4
NOTE
in /etc/postfix/main.cf to be able to use it.

3.1.3. Installation of PacketFence

Before starting cluster setup, you need to install PacketFence on each cluster member by
following instructions in PacketFence Installation Guide.

3.1.4. Install the database replication tools

In this example, the database stack uses the native PacketFence MariaDB Galera
NOTE cluster integration. Although other MySQL based clustering stacks are supported,
they aren’t covered in this guide. If you use an external database or want to use

Copyright © Inverse inc. 3. Cluster Setup 4

 another clustering stack for the database, you can ignore this section and jump to
Step 2 directly.

Galera cluster is only supported in 3 nodes cluster and more (with an odd
CAUTION
number of servers).

First, you will need to install, on each servers, Mariabackup for the synchronization to work
correctly.

On RHEL-based systems

yum install MariaDB-backup socat --enablerepo=packetfence

On Debian-based systems (for PacketFence versions 11.0.0 and later)

apt-get install lsb-release wget gnupg2 ; \

apt-get update ; \
apt-get -y install mariadb-backup

On Debian-based systems (for PacketFence versions prior to 11.0.0)

apt-get install lsb-release wget gnupg2 ; \

apt-get update ; \
apt-get -y install mariadb-backup-10.2

For the next steps, you want to make sure that you didn’t configure anything in
/usr/local/pf/conf/cluster.conf. If you already did, comment all the configuration in the file
and do a configreload (/usr/local/pf/bin/pfcmd configreload hard).

3.2. Setup on the first server of your cluster

First, on the first server, ensure packetfence-mariadb is running and make sure it was able to
start in 'standalone' mode.

systemctl status packetfence-mariadb

Then, you will need to create a user for the database replication that PacketFence will use. You
can use any username/password combination. After creating the user, keep its information close-
by for usage in the configuration.

aMuchMoreSecurePassword is only for example purpose, you need to

WARNING define your own password. This user should have a password that contains
only alphanumeric characters (letters, numbers and importantly, no spaces).

mysql -u root

CREATE USER 'pfcluster'@'%' IDENTIFIED BY 'aMuchMoreSecurePassword';

GRANT PROCESS, RELOAD, LOCK TABLES, REPLICATION CLIENT, SUPER ON *.* TO

Copyright © Inverse inc. 3. Cluster Setup 5

 'pfcluster'@'%';

CREATE USER 'pfcluster'@'localhost' IDENTIFIED BY 'aMuchMoreSecurePassword';

GRANT PROCESS, RELOAD, LOCK TABLES, REPLICATION CLIENT, SUPER ON *.* TO
'pfcluster'@'localhost';

FLUSH PRIVILEGES;

3.3. Basic PacketFence configuration

3.3.1. First server
Now, on the first server of your cluster, you should go through the configurator, until last step.
You should leave the services stopped at the end of the configurator.

When configuring the network interfaces, ensure that you mark the management
NOTE interface as high-availability. Otherwise, you will not be able to perform the
database synchronization.

Then restart PacketFence’s mariadb on the first server:

systemctl restart packetfence-mariadb

3.3.2. Other servers (optional)

On the other servers of your cluster, configure only the network interfaces (step 1) without going
past that section in the configurator. If the other servers already have the right IP addresses
configured on their interfaces, you can ignore this step.

This step is only necessary to configure IP addresses on interfaces (at OS level). PacketFence
configuration of interfaces will be done later.

3.3.3. Current state

At this point, for a VLAN enforcement configuration for example, the network interfaces of your
servers must be configured, and you must be able to see, for each server:

In /etc/sysconfig/network-scripts/
One Management Interface ifcfg-YourFirstInterfaceName

One Secondary Interface ifcfg-YourSecondInterfaceName

One Registration Interface ifcfg-YourSecondInterfaceName

.YourRegistrationVLANID

One Isolation Interface ifcfg-YourSecondInterfaceName

.YourIsolationVLANID

Copyright © Inverse inc. 3. Cluster Setup 6

3.4. Create the new cluster
3.4.1. PacketFence Configuration Modification (first server only)
In order for PacketFence to communicate properly with your MariaDB cluster, you need to
change the following. This change only needs to be done on the first server of the cluster. It will
be synchronized later.

Add the following to the bottom of /usr/local/pf/conf/pf.conf :

[database]
host=100.64.0.1
port=6033

[active_active]
# Change these 2 values by the credentials you've set when configuring MariaDB
above
galera_replication_username=pfcluster
galera_replication_password=aMuchMoreSecurePassword

[webservices]
# Change these 2 values by the credentials you want
user=packet
pass=anotherMoreSecurePassword

[advanced]
configurator=disabled

[services]
galera-autofix=disabled

Then, add the following to the bottom of /usr/local/pf/conf/pfconfig.conf :

[mysql]
host=100.64.0.1
port=6033

Now, restart packetfence-config and reload the configuration. You will see errors related to a
cache write issue but you can safely ignore it for now. These appear because packetfence-
config cannot connect to the database yet.

systemctl restart packetfence-config

/usr/local/pf/bin/pfcmd configreload hard

Copyright © Inverse inc. 3. Cluster Setup 7

3.4.2. Configure cluster.conf (first server only)
In order to create a new cluster, you need to configure /usr/local/pf/conf/cluster.conf on
the first server of your cluster.

You will need to configure it with your server hostname. Use : hostname command (without any
arguments) to get it.

In the case of this example it will be pf1.example.com.

The CLUSTER section represents the virtual IP addresses of your cluster that will be shared by
your servers.

In this example, eth0 is the management interface, eth1.2 is the registration interface and eth1.3
is the isolation interface.

Create a configuration similar to this :

[CLUSTER]
management_ip=192.168.1.10

[CLUSTER interface eth0]

ip=192.168.1.10

[CLUSTER interface eth1.2]

ip=192.168.2.10

[CLUSTER interface eth1.3]

ip=192.168.3.10

[pf1.example.com]
management_ip=192.168.1.5

[pf1.example.com interface eth0]

ip=192.168.1.5

[pf1.example.com interface eth1.2]

ip=192.168.2.5

[pf1.example.com interface eth1.3]

ip=192.168.3.5

[pf2.example.com]
management_ip=192.168.1.6

[pf2.example.com interface eth0]

ip=192.168.1.6

[pf2.example.com interface eth1.2]

ip=192.168.2.6

Copyright © Inverse inc. 3. Cluster Setup 8

 [pf2.example.com interface eth1.3]
ip=192.168.3.6

[pf3.example.com]
management_ip=192.168.1.7

[pf3.example.com interface eth0]

ip=192.168.1.7

[pf3.example.com interface eth1.2]

ip=192.168.2.7

[pf3.example.com interface eth1.3]

ip=192.168.3.7

Once this configuration is done, reload the configuration and perform a checkup:

/usr/local/pf/bin/pfcmd configreload hard

/usr/local/pf/bin/pfcmd checkup

The reload and the checkup will complain about the unavailability of the database, which you can
safely ignore for now. Most important is that you don’t see any cluster configuration related
errors during the checkup.

3.4.3. Database setup

Second and third servers

Make sure you stopped MariaDB on the two others servers:

systemctl stop packetfence-mariadb

First server

Start MariaDB forcing it to create a new cluster using configuration defined in

/usr/local/pf/conf/cluster.conf:

systemctl stop packetfence-mariadb

/usr/local/pf/bin/pfcmd generatemariadbconfig
systemctl set-environment MARIADB_ARGS=--force-new-cluster
systemctl start packetfence-mariadb

Then, restart PacketFence to apply all your changes:

Copyright © Inverse inc. 3. Cluster Setup 9

 /usr/local/pf/bin/pfcmd service pf restart

Expected state on first server

If no error is found in the previous configuration, the previous restart of PacketFence should have
started: keepalived and radiusd-loadbalancer along with the other services. If you have set up
a mail server on your first server, you should have receive a mail from keepalived to inform you
that your first server got Virtual IP (VIP) adresses.

You should now have service using the first server on the IP addresses defined in the CLUSTER
sections.

You can check the status of the services using /usr/local/pf/bin/pfcmd

NOTE
service pf status

You can check with ip -br a, on the first server, you need to find the VIP on the
NOTE first ethernet interface. On the others server, be sure to have the
interface.VLANID interfaces with the good IPs.

3.4.4. Enable PacketFence clustering services at boot (all servers)

Make sure the PacketFence clustering services will be started at boot by running the following
command on all of your servers:

systemctl set-default packetfence-cluster

3.5. Integrating the two other nodes

If you reboot any of the nodes you’re joining, you will need to stop all the
WARNING PacketFence services (/usr/local/pf/bin/pfcmd service pf stop) and
restart the steps from here.

If you reboot the management node (first server), you will need to stop
packetfence-mariadb (systemctl stop packetfence-mariadb) and start it
WARNING with the new cluster option so the servers can join (systemctl set-
environment MARIADB_ARGS=--force-new-cluster && systemctl restart
packetfence-mariadb)

Now, you will need to integrate your two other nodes in your cluster.

3.5.1. Stop iptables (all servers)

On all your servers, make sure that packetfence-iptables is stopped:

systemctl stop packetfence-iptables

Copyright © Inverse inc. 3. Cluster Setup 10

3.5.2. Sync the PacketFence configuration across the cluster (second and third
servers)
Do (and make sure it completes without any errors):

/usr/local/pf/bin/cluster/sync --from=192.168.1.5 --api-user=packet --api

-password=anotherMoreSecurePassword

Space before last command is on purpose to avoid record of password in shell

NOTE
history

Where :

• '192.168.1.5' is the management IP of the first server node

• 'packet' is the webservices username you have configured on the first server node during
PacketFence Configuration Modification (first server only)
• 'anotherMoreSecurePassword' is the webservices password you have configured on the first
server node during PacketFence Configuration Modification (first server only)

Then, reload the configuration and start the webservices on second and third servers:

systemctl restart packetfence-config

/usr/local/pf/bin/pfcmd configreload
/usr/local/pf/bin/pfcmd service proxysql restart
/usr/local/pf/bin/pfcmd service httpd.webservices restart

3.5.3. MariaDB sync (second and third servers)

Ensure packetfence-mariadb is still stopped on the two servers that will be joined:

systemctl stop packetfence-mariadb

Now, flush any MariaDB data you have on the two servers and restart packetfence-mariadb so
that the servers join the cluster.

WARNING If you have any data in MariaDB on these nodes, this will destroy it.

rm -fr /var/lib/mysql/*
systemctl restart packetfence-mariadb

If you see following message when running systemctl status packetfence-mariadb, your
nodes have successfully joined cluster:

INFO: Successful clustered connection to the DB

Copyright © Inverse inc. 3. Cluster Setup 11

 To be sure your cluster is correctly setup, take a look at Checking the MariaDB sync section.

In case you have some issues, ensure your MariaDB instance running with --force-new-cluster
is still running on the first server, if its not, start it again.

3.5.4. Starting the first server normally

Once all servers are synced, go on the first server that should still be running with the --force
-new-cluster option and run:

systemctl stop packetfence-mariadb

systemctl unset-environment MARIADB_ARGS
systemctl start packetfence-mariadb

Now, restart packetfence-iptables:

systemctl restart packetfence-iptables

Enabling galera-autofix service (first server)

Before starting services on all servers, galera-autofix service need to be re-enabled and
configuration synced across cluster:

curl -X PATCH -d '{"galera-autofix":"enabled"}'

localhost:22224/api/v1/config/base/services ; echo

3.5.5. Wrapping up
Now restart PacketFence on all servers:

/usr/local/pf/bin/pfcmd service pf updatesystemd

/usr/local/pf/bin/pfcmd service pf restart

You should now reboot each server one by one waiting for the one you rebooted to come back
online before proceeding to the next one:

reboot

After each reboot, ensure the database sync is fine by performing the checks outlined in
Checking the MariaDB sync section.

3.6. Additional steps

Copyright © Inverse inc. 3. Cluster Setup 12

3.6.1. Securing the cluster: Keepalived secret
It is highly recommended to modify the keepalived shared secret in your cluster to
NOTE
prevent attacks.

From the PacketFence web administration interface (using virtual IP address of your cluster), go in
Configuration → System Configuration → Cluster and change the Shared KEY.

Make sure you restart keepalived on all your servers using:

/usr/local/pf/bin/pfcmd service keepalived restart

If you already use VRRP protocol on your network, you can also change the default Virtual
Router ID and enable VRRP Unicast.

3.6.2. Domain join

Next, make sure to join domains through Configuration → Policies And Access Control → Domains
→ Active Directory Domains on each node.

Copyright © Inverse inc. 3. Cluster Setup 13

4. Understanding the Galera cluster
synchronization

The Galera cluster stack used by PacketFence resembles a lot to how a normal MariaDB Galera
cluster behaves but it contains hooks to auto-correct some issues that can occur.

A lot of useful information is logged in the MariaDB log which can be found in
NOTE
/usr/local/pf/logs/mariadb.log

4.1. Quorum behavior

A loss of quorum is when a server is not able to be part of a group that represents more than
50% of the configured servers in the cluster. This can occur if a node is isolated from a network
perspective or if more than 50% of its peers aren’t alive (like in the case of a power outage).

The Galera cluster stack will continuously check that it has a quorum. Should one of the server be
part of a group that doesn’t have the quorum in the cluster, it will put itself in read-only mode
and stop the synchronization. During that time, your PacketFence installation will continue
working but with some features disabled.

• RADIUS MAC Authentication: Will continue working and will return RADIUS attributes
associated with the role that is registered in the database. If VLAN or RADIUS filters can apply
to this device, they will but any role change will not be persisted.
• RADIUS 802.1X: Will continue working and if 'Dot1x recompute role from portal' is enabled, it
will compute the role using the available authentication sources but will not save it in the
database at the end of the request. If this parameter is disabled, it will behave like MAC
Authentication. VLAN and RADIUS filters will still apply for the connections. If any of your
sources are external (LDAP, AD, RADIUS, …), they must be available for the request to
complete successfully.
• Captive portal: The captive portal will be disabled and display a message stating the system is
currently experiencing an issue.
• DHCP listeners: The DHCP listeners will be disabled and packets will not be saved in the
database. This also means Firewall SSO will not work during that time.
• Web administration interface: It will still be available in read-only mode for all sections and in
read-write mode for the configuration section.

Once the server that is in read-only mode joins a quorum, it will go back in read-write mode and
the system will go back to its normal behavior automatically.

4.2. Graceful shutdown behavior

When you are gracefully shutting down servers for a planned maintenance, you should always
aim to leave a quorum alive so that once the server joins its peers again, it will always re-join the
cluster gracefully. You can also leave only one of the nodes alive but keep in mind it will fall in
read-only mode until all the nodes that were part of the last healthy quorum rejoin the cluster.

Copyright © Inverse inc. 4. Understanding the Galera cluster synchronization 14

 Should all your nodes shutdown gracefully, the last node to be shutdown will be the one that will
be able to self-elect as master when you bring the machines back online. Bringing this node back
online first is a best practice but not mandatory. In order to know which server would be able to
self-elect as master, look for the node that has safe_to_bootstrap: 1 when executing the
following command cat /var/lib/mysql/grastate.dat | grep 'safe_to_bootstrap:'.

4.3. Ungraceful shutdown behavior

You can know a node was hard-shutdown if /var/lib/mysql/gvwstate.dat exists
NOTE
on the node.

If at least one node is still alive, other nodes will be able to connect to it and re-integrate the
cluster.

If all nodes are ungracefuly shutdown at the same time, they will recover when all nodes boot
back up. When all nodes are ungracefuly shutdown, but not at the same time, the galera-autofix
service will elect one of the nodes as the new master and the cluster will recover. See the chapter
on galera-autofix for details on this.

4.4. The galera-autofix service

PacketFence contains a service to automatically recover problematic MariaDB Galera nodes. In
some cases (like with a full cluster hard shutdown or machines that are frozen), Galera cannot
recover gracefully. This service will attempt to take the best decision on what to do to recover a
healthy state in the cluster. It is important to note that when recovering a complete cluster failure,
data loss may occur even though the service will attempt to determine the most advanced node
of the cluster prior to the failure. If data loss is not an option for you, disable the galera-autofix
service in the admin so that it doesn’t attempt any automated recovery of the cluster.

This service will only be able to join a failing node when one of the conditions below is met:

• The database is available on at least one of the members of the cluster.

• All of the nodes of the cluster are online on the network with their galera-autofix service
started.

This service will not perform anything when one of the conditions below is met:

• One of the cluster nodes is disabled via /usr/local/pf/bin/cluster/node

• The packetfence-mariadb service is inactive in systemd
• The database is available on the local UNIX socket (/var/lib/mysql/mysql.sock)
• There is only one node in the cluster

This next section will describe how the service will behave and attempt the cluster recovery
when necessary

4.4.1. Boot steps

1. Cooldown for 10 minutes after starting up so that MariaDB has a chance to join the cluster
automatically.
2. Start a thread to report asynchronously the sequence number of this node to its peers.

Copyright © Inverse inc. 4. Understanding the Galera cluster synchronization 15

4.4.2. Decision steps
1. Verify if the database is available on one of the peers (can connect to it and the
wsrep_cluster_status is Primary).
a. If this succeeds, then we proceed to the 'Reset data and boot steps'
b. If this fails, we proceed in the next decision steps
2. Verify all nodes are pingable
a. If this succeeds, then we proceed to the next decision step
b. If this fails, then we cooldown for 1 minute and restart the decision steps from 'Decision
step 2'
3. We wait for all the nodes to report their last recorded sequence number
a. If this succeeds, then we proceed to the next decision step
b. If this fails, then we cooldown for 1 minute and restart the decision steps from 'Decision
step 2'
4. Selection of the node with the highest sequence number to boot as the new master
a. If this node has the highest sequence number then it elects itself as the new database
master
b. If more than 1 node have the same sequence number, then the node that appears first in
cluster.conf elects itself as the new database master
c. When the node doesn’t meet any of the conditions above, then it isn’t the one selected to
be the new master, it proceeds to the 'Reset data and boot steps'

4.4.3. Reset data and boot steps

1. Force stop packetfence-mariadb to prevent any disruption caused by this node in a new
cluster that could be forming
2. Wait at most 1 minute for the database to be available on at least one of the cluster nodes
a. If this succeeds, then we proceed to the next step
b. If this fails, we stop this process, start back packetfence-mariadb and start back at the
beginning of the 'Decision steps'
3. We delete the content of the /var/lib/mysql/ directory
4. We start packetfence-mariadb normally

Copyright © Inverse inc. 4. Understanding the Galera cluster synchronization 16

5. Troubleshooting a cluster

5.1. Checking the MariaDB sync

In order to check the MariaDB sync, you can look at the status of the wsrep status values inside
MariaDB.

MariaDB> show status like 'wsrep%';

Important variables:

• wsrep_cluster_status: Display whether or not the node is part of a primary view or not. A
healthy cluster should always show as primary
• wsrep_incoming_addresses: The current members of the cluster. All the nodes of your cluster
should be listed there.
• wsrep_last_committed: Sequence number of the most recently committed transaction. You
can identify the most advanced node with this value.
• wsrep_local_state_comment: Current sync state of the cluster. A healthy state is 'Synced'.
Refer to the Galera cluster documentation for the meaning of the other values this can have.

In order for the cluster to be considered healthy, all nodes must be listed under
wsrep_incoming_addresses and wsrep_local_state_comment must be Synced. Otherwise look in
the MariaDB log (/usr/local/pf/logs/mariadb.log)

5.2. Automatic clustering resolution service: galera-autofix

Since v10, the galera-autofix service will try to resolve automatically issues on Galera clusters.

On a cluster which has an issue, once all nodes are back online, you should wait:

• around 10 minutes when at least one of the nodes of the cluster is able to offer database
service
• around 20 minutes when there is no database service available

If your cluster still has issues after that time, you can try to resolve the issue by looking at
sections below.

5.3. Manual resolution

If galera-autofix service is not able to solve your issue, you can try to solve it manually.

First, you need to perform checks. Then you will be able to identify in which situation you are:
Cluster offers database service without all nodes or None of the nodes is offering database
service.

Copyright © Inverse inc. 5. Troubleshooting a cluster 17

5.3.1. Database checks
NOTE MariaDB root password has been defined during configurator.

Ensure MariaDB is running on each node

Ensure you can connect to MariaDB (through UNIX socket) on each node using:

mysql -u root -p

Check cluster integrity

Once connected to MariaDB, run these commands on each node:

# Each node in the cluster should provide the same value

SHOW GLOBAL STATUS LIKE 'wsrep_cluster_state_uuid';

# Each node in the cluster should provide the same value

SHOW GLOBAL STATUS LIKE 'wsrep_cluster_conf_id';

# Expected value: number of configured nodes in the cluster

SHOW GLOBAL STATUS LIKE 'wsrep_cluster_size';

# Expected value: Primary

SHOW GLOBAL STATUS LIKE 'wsrep_cluster_status';

If all checks returned expected values, the cluster is up and has integrity.

Check individual node status

Once connected to MariaDB, run these commands on each node:

# Expected value: ON
SHOW GLOBAL STATUS LIKE 'wsrep_ready';

# Expected value: ON
SHOW GLOBAL STATUS LIKE 'wsrep_connected';

# Expected values when node is part of the primary component: Joining, Waiting
on SST, Joined, Synced or Donor
SHOW GLOBAL STATUS LIKE 'wsrep_local_state_comment';

If all checks returned expected values, individual nodes are in working order.

5.3.2. PacketFence checks

Copyright © Inverse inc. 5. Troubleshooting a cluster 18

Check PacketFence application can connect to the database

In order to emulate how PacketFence connects to the database, you can run following command:

For PacketFence versions 11.0.0 and later

mysql -u $(perl -I/usr/local/pf/lib_perl/lib/perl5 -I/usr/local/pf/lib -Mpf::db

-e 'print $pf::db::DB_Config->{user}') -p$(perl -
I/usr/local/pf/lib_perl/lib/perl5 -I/usr/local/pf/lib -Mpf::db -e 'print
$pf::db::DB_Config->{pass}') -h $(perl -I/usr/local/pf/lib_perl/lib/perl5 -
I/usr/local/pf/lib -Mpf::db -e 'print $pf::db::DB_Config->{host}') pf

For PacketFence versions prior to 11.0.0

mysql -u $(perl -I/usr/local/pf/lib -Mpf::db -e 'print $pf::db::DB_Config-

>{user}') -p$(perl -I/usr/local/pf/lib -Mpf::db -e 'print $pf::db::DB_Config-
>{pass}') -h $(perl -I/usr/local/pf/lib -Mpf::db -e 'print $pf::db::DB_Config-
>{host}') pf

If you got a prompt, it means PacketFence must be able to connect to the database.

Perform a query using PacketFence codebase

To perform a small query to the database using PacketFence codebase, you can run:

/usr/local/pf/bin/pfcmd checkup

If the command doesn’t return any database error, PacketFence is able to perform reads on
database.

5.3.3. Cluster offers database service without all nodes

When at least one of the nodes of the cluster is able to offer database service, you can apply the
following commands on a broken node to rejoin it to the cluster:

systemctl stop packetfence-mariadb

systemctl stop packetfence-galera-autofix
rm -fr /var/lib/mysql/*
systemctl start packetfence-mariadb
systemctl start packetfence-galera-autofix

This action will not cause service disruption on current cluster.

After all nodes have joined back cluster, you should verify MariaDB sync.

After stopping the packetfence-mariadb service, be sure there is no more

WARNING
mysql process running.

Copyright © Inverse inc. 5. Troubleshooting a cluster 19

5.3.4. None of the nodes is offering database service
When there is no more database service in your cluster, you need to do a full recovery.

You must identify the node you wish to keep the data from and start it with the --force-new
-cluster option.

Find the node which has the highest seqno value in /var/lib/mysql/grastate.dat.

If the seqno value is -1, you need to start MariaDB manually with --wsrep-recover to update the
seqno value using the commands below:

systemctl stop packetfence-galera-autofix

systemctl stop packetfence-mariadb
mysqld_safe --defaults-file=/usr/local/pf/var/conf/mariadb.conf --wsrep-recover

In MariaDB log file under /usr/local/pf/logs or in output of journalctl -u packetfence-

mariadb, you should find a line like this:

[Note] WSREP: Recovered position: 220dcdcb-1629-11e4-add3-aec059ad3734:1122

The recovered position is a pair <cluster state UUID>:<sequence number>. The node with the
highest sequence number in its recovered position is the most up-to-date, and should be chosen
as bootstrap candidate.

Once you have identified the most up-to-date node, run following commands on it:

systemctl stop packetfence-mariadb

systemctl stop packetfence-galera-autofix
/usr/local/pf/sbin/pf-mariadb --force-new-cluster

After stopping the packetfence-mariadb service, be sure there is no more

WARNING
mysql process running.

5.3.5. On each of the discarded servers

First, stop packetfence-mariadb and packetfence-galera-autofix on all the servers you want
to discard data from.

systemctl stop packetfence-mariadb

systemctl stop packetfence-galera-autofix

On each of the servers you want to discard the data from, you must destroy all the data in
/var/lib/mysql and start packetfence-mariadb so it resyncs its data from scratch.

rm -fr /var/lib/mysql/*

Copyright © Inverse inc. 5. Troubleshooting a cluster 20

 systemctl start packetfence-mariadb

You should then see /var/lib/mysql be populated again with the data and once MariaDB
becomes available again on the server, it means the sync has completed. In case of issues, look in
the MariaDB log file (/usr/local/pf/logs/mariadb.log)

After stopping the packetfence-mariadb service, be sure there is no more

WARNING
mysql process running.

5.3.6. On the node started with --force-new-cluster

If you were performing a full recovery, you should now break the --force-new-cluster
command and start packetfence-mariadb normally using:

systemctl start packetfence-mariadb

5.3.7. On all servers

When your database offers service again, you can restart packetfence-galera-autofix service
using:

systemctl start packetfence-galera-autofix

Be sure to verify MariaDB sync.

Copyright © Inverse inc. 5. Troubleshooting a cluster 21

6. Maintenance and Operations

6.1. Putting nodes in maintenance

When doing maintenance on a cluster, it is always preferred to set the targeted nodes in a
maintenance mode so they don’t try to join an existing cluster. You can achieve this using two
methods.

IMPORTANT In a three nodes cluster, you can offer service with at least one node.

6.1.1. Using a clean shutdown

If you stop the packetfence-mariadb service properly on a node or if you shutdown your node
properly, the cluster will detect this shutdown and continue to operate.

6.1.2. Using --maintenance flag

In order to activate the maintenance mode on a node:

/usr/local/pf/bin/cluster/maintenance --activate

In order to deactivate the maintenance mode on a node:

/usr/local/pf/bin/cluster/maintenance --deactivate

In order to see the current maintenance state on a node:

/usr/local/pf/bin/cluster/maintenance

6.2. Shutting down a PacketFence Active/Active cluster of

three nodes
As PacketFence cluster works in an active/active way, with statefull redundance, the order to
stop the servers is not very important.

The important thing is to start the servers in the opposite order that you will stop
NOTE
them .

Example:

• Stop order: pf1 → pf2 → pf3

• Start order: pf3 → pf2 → pf1

Copyright © Inverse inc. 6. Maintenance and Operations 22

 Shutdown the servers:

• Logon to the first server with a SSH terminal

• Type the following command: shutdown -h now
• Logon to the next server, with a SSH terminal.
• Type the following command: ping IP_ADDRESS_OF_THE_FIRST_SERVER
• Once the server do not responce back, type the following command: shutdown -h now
• Proceed the same way with the last server.

6.3. Bringing up a PacketFence Active/Active cluster of three

nodes
We want to bring up the cluster, in the same state it was before the shutdown.

Therefore, we will do the Shutting down procedure, but in reverse.

6.3.1. Bring up the "Last" server stopped

Start the server (pf3 in our example) and wait a couple of minutes and ensure you are able to
connect to it using SSH before continuing.

6.3.2. Bring up the next server

Start the next server (pf2 in our example), logon to the SSH terminal.

Once prompted, check the packetFence-mariadb sync with the Master, type the command:

mysql -u root -p
MariaDB> show status like 'wsrep%';

MariaDB [(none)]> show status like "wsrep%";

+------------------------------
+-------------------------------------------------------+
| Variable_name | Value
|
+------------------------------
+-------------------------------------------------------+
...
| wsrep_cluster_size | 2
|
...
| wsrep_connected | ON
|
...
| wsrep_evs_state | OPERATIONAL
|

Copyright © Inverse inc. 6. Maintenance and Operations 23

 ...
| wsrep_local_state_comment | Synced
|
...
+------------------------------
+-------------------------------------------------------+

6.3.3. Bring up the next server

Once the 2 other servers have synced together, you can start the next server that remains. Logon
on terminal and go with a show status like 'wsrep%'; once again.

• The values must have changed to:

MariaDB [(none)]> show status like "wsrep%";

+------------------------------
+-------------------------------------------------------+
| Variable_name | Value
|
+------------------------------
+-------------------------------------------------------+
...
| wsrep_cluster_size | 3
|
...
| wsrep_evs_state | OPERATIONAL
|
...
| wsrep_local_state_comment | Synced
|
...
+------------------------------
+-------------------------------------------------------+

NOTE The wsrep_incoming_addresses will give you the IP addresses of the nodes synced.

NOTE The wsrep_cluster_status will always be Primary, even on the slaves.

6.4. Backup procedure

6.4.1. Automatic Backup files
The PacketFence servers have a daily backup done, each night (0:30AM).

If you need to externalize those backups, they are in:

Copyright © Inverse inc. 6. Maintenance and Operations 24

 /root/backup

Files description:

• packetfence-db-dump-innobackup-DATE_00h30.xbstream.gz are the SQL dump of your

MariaDB database.
• packetfence-files-dump-DATE_00h30.tgz are the dump of the PacketFence files.

6.4.2. Manual backups

In case you need to make a "manual" backup, you can type the following command:

/usr/local/pf/addons/backup-and-maintenance.sh

As the daily automatic backups, you will find the files in:

/root/backup/

Two files will be available, tagged with the Date and Time of your backup.

Copyright © Inverse inc. 6. Maintenance and Operations 25

7. Layer 3 clusters

PacketFence supports having clusters where servers are located in multiple layer 3 networks
which we will also refer as cluster zones.

Simple RADIUS only clusters are more simple and can be configured without too much in-depth
knowledge, but if you want to use the captive portal with a layer 3 cluster, this will definitely
make your setup more complex and will certainly require a lot of thinking and understanding on
how PacketFence works to be able to know how to properly design a cluster like this.

This section will describe the changes to do on your cluster.conf when dealing with layer 3
clusters but doesn’t cover all the cluster installation. In order to install your cluster, follow the
instructions in Cluster Setup and refer to this section when reaching the step to configure your
cluster.conf.

7.1. Simple RADIUS only cluster

In order to configure a RADIUS only layer 3 cluster, you will need at least 3 servers (5 are used in
this example) with a single interface (used for management).

Cluster design and behavior:

• This example will use 3 servers in a network (called DC1), and 2 in another network (called
DC2).
• Each group of server (in the same L2 network) will have a virtual IP address and will perform
load-balancing to members in the same L2 zone (i.e. same network).
• All the servers will use MariaDB Galera cluster and will be part of the same database cluster
meaning all servers will have the same data.
• In the event of the loss of DC1 or a network split between DC1 and DC2, the databases on
DC2 will go in read-only and will exhibit the behavior described in "Quorum behavior".
• All the servers will share the same configuration and same cluster.conf. The data in
cluster.conf will serve as an overlay to the data in pf.conf to perform changes specific to each
layer 3 zone.

Things to take into consideration while performing the cluster setup:

• While going through the configurator to configure the network interfaces, you only need to
have a single interface and set its type to management and high-availability.

7.1.1. Cluster configuration

When you are at the step where you need to configure your cluster.conf during the cluster setup,
refer to the example below to build your cluster.conf.

[general]
multi_zone=enabled

Copyright © Inverse inc. 7. Layer 3 clusters 26

 [DC1 CLUSTER]
management_ip=192.168.1.10

[DC1 CLUSTER interface ens192]

ip=192.168.1.10

[DC1 pf1-dc1.example.com]
management_ip=192.168.1.11

[DC1 pf1-dc1.example.com interface ens192]

ip=192.168.1.11

[DC1 pf2-dc1.example.com]
management_ip=192.168.1.12

[DC1 pf2-dc1.example.com interface ens192]

ip=192.168.1.12

[DC1 pf3-dc1.example.com]
management_ip=192.168.1.13

[DC1 pf3-dc1.example.com interface ens192]

ip=192.168.1.13

[DC2 CLUSTER]
management_ip=192.168.2.10

[DC2 CLUSTER interface ens192]

ip=192.168.2.10

[DC2 pf1-dc2.example.com]
management_ip=192.168.2.11

[DC2 pf1-dc2.example.com interface ens192]

ip=192.168.2.11

[DC2 pf2-dc2.example.com]
management_ip=192.168.2.12

[DC2 pf2-dc2.example.com interface ens192]

ip=192.168.2.12

Notes on the configuration:

• The hostnames (pf1-dc1.example.com, pf2-dc1.example.com, etc) are not directly related to

the cluster logic and the servers can have any hostname without impacting the cluster
behavior. The assignment of a server to a cluster zone is made by the first part of the section

Copyright © Inverse inc. 7. Layer 3 clusters 27

 name (ex: "DC1 pf.example.com" assigns server "pf.example.com" to cluster zone "DC1")
• Each cluster zone needs to have its own "CLUSTER" definition that declares the virtual IPs to
use for this cluster zone. This also declares the management IP on which the zone should be
joined.
• Given your zones aren’t in the same layer 2 network, you cannot use the same virtual IP
between your zones.
• You should always declare a "CLUSTER" definition even though a zone has only a single
server.
• Your network equipment should point RADIUS authentication and accounting to both virtual
IPs (192.168.1.10 and 192.168.2.10 in this example) either in primary/secondary or load-
balancing mode.
• RFC3576 servers (CoA and RADIUS disconnect) should be declared on your network
equipment (if supported) for both virtual IPs (192.168.1.10 and 192.168.2.10 in this example)
• You can use any virtual IP you want to update configuration: it will be sync between cluster
zones

7.2. RADIUS server with captive-portal

As shortly explained above, deploying a captive-portal across a layer 3
WARNING network using the cluster zones is complex and requires in-depth knowledge
of networking and how PacketFence works.

In order to configure a RADIUS server with a captive-portal on a layer 3 cluster, you will need at
least 3 servers (5 are used in this example) with 2 interfaces (one for management and one for
registration).

Isolation is omitted in this example for brevity and should be configured the same
NOTE
way as registration if needed

Cluster design and behavior:

• This example will use 3 servers in a network (called DC1), and 2 in another network (called
DC2).
• Each group of server (in the same L2 network) will have a virtual IP address and will perform
load-balancing (RADIUS, HTTP) to members in the same L2 zone (i.e. same network).
• All the servers will use MariaDB Galera cluster and will be part of the same database cluster
meaning all servers will have the same data.
• In the event of the loss of DC1 or a network split between DC1 and DC2, the databases on
DC2 will go in read-only and will exhibit the behavior described in "Quorum behavior".
• All the servers will share the same configuration and same cluster.conf. The data in
cluster.conf will serve as an overlay to the data in pf.conf and networks.conf to perform
changes specific to each layer 3 zone.

The schema below presents the routing that needs to be setup in your network in order to
deploy this example:

Copyright © Inverse inc. 7. Layer 3 clusters 28

 Notes on the schema:

• The static routes from the PacketFence servers to the gateways on your network equipment
will be configured through networks.conf and do not need to be configured manually on the
servers. You will simply need to declare the remote networks so that PacketFence offers
DHCP on them and routes them properly.
• Since the network of the clients is not directly connected to the PacketFence servers via layer
2, you will need to use IP helper (DHCP relaying) on your network equipment that points to
both virtual IPs of your cluster.
• We assume that your routers are able to route all the different networks that are involved for
registration (192.168.11.0/24, 192.168.22.0/24, 192.168.100.0/24) and that any client in
these 3 networks can be routed to any of these networks via its gateway (192.168.11.1,
192.168.22.2, 192.168.100.1).
• Access lists should be put in place to restrict the clients (network 192.168.100.0/24) from
accessing networks other than the 3 registrations networks.
• No special routing is required for the management interface.

Things to take into consideration while performing the cluster setup:

• While going through the configurator to configure the network interfaces, you will need to set
an interface to management and high-availability.
• While going through the configurator to configure the network interfaces, you will need to set
an interface to registration.

Copyright © Inverse inc. 7. Layer 3 clusters 29

7.2.1. Cluster configuration
When you are at the step where you need to configure your cluster.conf during the cluster setup,
refer to the example below to build your cluster.conf.

[general]
multi_zone=enabled

[DC1 CLUSTER]
management_ip=192.168.1.10

[DC1 CLUSTER interface ens192]

ip=192.168.1.10

[DC1 CLUSTER interface ens224]

ip=192.168.11.10

[DC1 pf1-dc1.example.com]
management_ip=192.168.1.11

[DC1 pf1-dc1.example.com interface ens192]

ip=192.168.1.11

[DC1 pf1-dc1.example.com interface ens224]

ip=192.168.11.11

[DC1 pf2-dc1.example.com]
management_ip=192.168.1.12

[DC1 pf2-dc1.example.com interface ens192]

ip=192.168.1.12

[DC1 pf2-dc1.example.com interface ens224]

ip=192.168.11.12

[DC1 pf3-dc1.example.com]
management_ip=192.168.1.13

[DC1 pf3-dc1.example.com interface ens192]

ip=192.168.1.13

[DC1 pf3-dc1.example.com interface ens224]

ip=192.168.11.13

[DC2 CLUSTER]
management_ip=192.168.2.10

[DC2 CLUSTER interface ens192]

Copyright © Inverse inc. 7. Layer 3 clusters 30

 ip=192.168.2.10

[DC2 CLUSTER interface ens224]

ip=192.168.22.10

[DC2 pf1-dc2.example.com]
management_ip=192.168.2.11

[DC2 pf1-dc2.example.com interface ens192]

ip=192.168.2.11

[DC2 pf1-dc2.example.com interface ens224]

ip=192.168.22.11

[DC2 pf2-dc2.example.com]
management_ip=192.168.2.12

[DC2 pf2-dc2.example.com interface ens192]

ip=192.168.2.12

[DC2 pf2-dc2.example.com interface ens224]

ip=192.168.22.12

Notes on the configuration:

• The hostnames (pf1-dc1.example.com, pf2-dc1.example.com, etc) are not directly related to

the cluster logic and the servers can have any hostname without impacting the cluster
behavior. The assignment of a server to a cluster zone is made by the first part of the section
name (ex: "DC1 pf.example.com" assigns server "pf.example.com" to cluster zone "DC1")
• Each cluster zone needs to have its own "CLUSTER" definition that declares the virtual IPs to
use for this cluster zone. This also declares the management IP on which the zone should be
joined.
• Given your zones aren’t in the same layer 2 network, you cannot use the same virtual IP
between your zones.
• You should always declare a "CLUSTER" definition even though a zone has only a single
server.
• Your network equipment should point RADIUS authentication and accounting to both virtual
IPs (192.168.1.10 and 192.168.2.10 in this example) either in primary/secondary or load-
balancing mode.
• RFC3576 servers (CoA and RADIUS disconnect) should be declared on your network
equipment (if supported) for both virtual IPs (192.168.1.10 and 192.168.2.10 in this example)
• You can use any virtual IP you want to update configuration: it will be sync between cluster
zones

You should use the configuration above to perform the cluster setup and
NOTE complete all the steps required to build your cluster. You should only continue
these steps after it is fully setup and running.

Copyright © Inverse inc. 7. Layer 3 clusters 31

7.2.2. Servers network configuration
After you’ve finished configuring your cluster, on one of the servers, add the following in
cluster.conf in order to configure both zones registration networks:

[DC1 CLUSTER network 192.168.11.0]

dns=192.168.11.10
split_network=disabled
dhcp_start=192.168.11.10
gateway=192.168.11.10
domain-name=vlan-registration.example.com
nat_enabled=disabled
named=enabled
dhcp_max_lease_time=30
fake_mac_enabled=disabled
dhcpd=enabled
dhcp_end=192.168.11.246
type=vlan-registration
netmask=255.255.255.0
dhcp_default_lease_time=30

[DC2 CLUSTER network 192.168.22.0]

dns=192.168.22.10
split_network=disabled
dhcp_start=192.168.22.10
gateway=192.168.22.10
domain-name=vlan-registration.example.com
nat_enabled=disabled
named=enabled
dhcp_max_lease_time=30
fake_mac_enabled=disabled
dhcpd=enabled
dhcp_end=192.168.22.246
type=vlan-registration
netmask=255.255.255.0
dhcp_default_lease_time=30

7.2.3. Client network configuration

Now, add the following in networks.conf in order to declare the common parameters for the
clients in both zones

[192.168.100.0]
gateway=192.168.100.1
dhcp_start=192.168.100.20
domain-name=vlan-registration.example.com

Copyright © Inverse inc. 7. Layer 3 clusters 32

 nat_enabled=0
named=enabled
dhcp_max_lease_time=30
dhcpd=enabled
fake_mac_enabled=disabled
netmask=255.255.255.0
type=vlan-registration
dhcp_end=192.168.100.254
dhcp_default_lease_time=30

Then, to complete the client network configuration, you will need to override the next hop (route
to reach the network) and DNS server in cluster.conf by adding the following:

[DC1 CLUSTER network 192.168.100.0]

next_hop=192.168.11.1
dns=192.168.11.10

[DC2 CLUSTER network 192.168.100.0]

next_hop=192.168.22.1
dns=192.168.22.10

7.2.4. Synchronization and wrapping-up

Then, reload the configuration and sync the cluster from the server on which you’ve performed
the configuration:

/usr/local/pf/bin/cluster/sync --as-master
/usr/local/pf/bin/pfcmd configreload hard

You should now restart PacketFence on all servers using:

/usr/local/pf/bin/pfcmd service pf restart

7.3. Remote MariaDB slave server

In cluster layer3 configuration you can configure a remote MariaDB server in slave mode. This
will allow the primary database to be replicated from the central DC to the remote site. In normal
operation the remote server will use the main sites database. However, when the link is broken
the remote server will fallback and use its own local database in read-only mode. packetfence-
haproxy-db service is responsible to detect when link between DC2 and DC1 is down.

For this configuration at least 3 servers are needed at the main site and at least 1 server is
needed at the remote site.

Copyright © Inverse inc. 7. Layer 3 clusters 33

7.3.1. Prepare the configuration
To configure PacketFence first turn ON "Master/Slave mode" in Configuration → System
Configuration → Database → Advanced.

Next configure cluster.conf during the initial cluster setup, refer to the example below.

[general]
multi_zone=enabled

[DC1 CLUSTER]
management_ip=192.168.1.10

[DC1 CLUSTER interface ens192]

ip=192.168.1.10
mask=255.255.255.0
type=management

[DC1 CLUSTER interface ens224]

ip=192.168.11.10
mask=255.255.255.0
enforcement=vlan
type=internal

[DC1 pf1-dc1.example.com]
management_ip=192.168.1.11

[DC1 pf1-dc1.example.com interface ens192]

ip=192.168.1.11
mask=255.255.255.0
type=management

[DC1 pf1-dc1.example.com interface ens224]

ip=192.168.11.11
mask=255.255.255.0
enforcement=vlan
type=internal

[DC1 pf2-dc1.example.com]
management_ip=192.168.1.12

[DC1 pf2-dc1.example.com interface ens192]

ip=192.168.1.12
mask=255.255.255.0
type=management

[DC1 pf2-dc1.example.com interface ens224]

ip=192.168.11.12

Copyright © Inverse inc. 7. Layer 3 clusters 34

 mask=255.255.255.0
enforcement=vlan
type=internal

[DC1 pf3-dc1.example.com]
management_ip=192.168.1.13

[DC1 pf3-dc1.example.com interface ens192]

ip=192.168.1.13
mask=255.255.255.0
type=management

[DC1 pf3-dc1.example.com interface ens224]

ip=192.168.11.13
mask=255.255.255.0
enforcement=vlan
type=internal

[DC2 CLUSTER]
management_ip=192.168.2.10
masterslavemode=SLAVE
masterdb=DC1

[DC2 CLUSTER interface ens192]

ip=192.168.2.10
mask=255.255.255.0
type=management

[DC2 CLUSTER interface ens224]

ip=192.168.22.10
mask=255.255.255.0
enforcement=vlan
type=internal

[DC2 pf1-dc2.example.com]
management_ip=192.168.2.11

[DC2 pf1-dc2.example.com interface ens192]

ip=192.168.2.11
mask=255.255.255.0
type=management

[DC2 pf1-dc2.example.com interface ens224]

ip=192.168.22.11
mask=255.255.255.0
enforcement=vlan
type=internal

Copyright © Inverse inc. 7. Layer 3 clusters 35

 Note that in the DC2 CLUSTER section we defined this 2 values:

masterslavemode=SLAVE
masterdb=DC1

This mean that the cluster will be in SLAVE mode and will use the db of the DC1 cluster.

And we MUST defined the type and the enforcement on all the interfaces.

7.3.2. Prepare and start the master/slave replication

In order to setup the master a recent backup is required. Backups created prior to the inclusion of
this feature will not work. Recent backups now include the replication runtime position of the
binary logfile. First restart packetfence-mariadb on all of the servers in the main cluster.

systemctl restart packetfence-mariadb

Run the /usr/local/pf/addons/backup-and-maintenance.sh script on the master node of the main

cluster. If you do not know which server is the master run this command on all nodes in the main
cluster and only the master will create a backup file (eg: /root/backup/packetfence-db-dump-
innobackup-YYYY-MM-DD_HHhss.xbstream.gz). Transfer this file to the remote server (eg:
/root/backup/)

Connect to the remote server and perform the following to sync the configuration from the
master cluster:

/usr/local/pf/bin/cluster/sync --from=192.168.1.11 --api-user=packet --api

-password=anotherMoreSecurePassword
/usr/local/pf/bin/pfcmd configreload hard

Then the following command to import the backup:

mkdir /root/backup/restore
cd /root/backup/restore
cp ../packetfence-db-dump-innobackup-YYYY-MM-DD_HHhss.xbstream.gz .
gunzip packetfence-db-dump-innobackup-YYYY-MM-DD_HHhss.xbstream.gz
mbstream -x < packetfence-db-dump-innobackup-YYYY-MM-DD_HHhss.xbstream
mv packetfence-db-dump-innobackup-YYYY-MM-DD_HHhss.xbstream ../
mariabackup --prepare --target-dir=./
systemctl stop packetfence-mariadb
rm -fr /var/lib/mysql/*
mariabackup --innobackupex --defaults-file=/usr/local/pf/var/conf/mariadb.conf
--move-back --force-non-empty-directories ./
chown -R mysql: /var/lib/mysql
systemctl start packetfence-mariadb

Copyright © Inverse inc. 7. Layer 3 clusters 36

 On the master node of the main cluster, grant replication for the replication user:

mysql -uroot -p
MariaDB [(none)]> GRANT REPLICATION SLAVE ON *.* TO 'pfcluster'@'%';
MariaDB [(none)]> FLUSH PRIVILEGES;

Lastly, run the following script on the remote server to start the slave replication.

/usr/local/pf/addons/makeslave.pl

Enter the MySQL root password: password

Enter the MySQL master ip address: 192.168.1.11

The "MySQL master ip address" is the ip address of the master server where you created the
backup file. Not the VIP of the primary cluster.

In the case when you run the script you have the following message:

ERROR 1045 (28000) at line 1: Access denied for user 'root'@'%' (using
password: YES)
Unable to grant replication on user pfcluster at ./addons/makeslave.pl line 42,
<STDIN> line 2.

Then you need to be sure that the root user exist in the remote database and have the correct
permissions (SELECT and GRANT):

SELECT * FROM mysql.user WHERE User='root' and host ='%'\G

GRANT GRANT OPTION ON *.* TO root@'%' identified by 'password';
GRANT SELECT ON *.* TO root@'%' identified by 'password';
FLUSH PRIVILEGES;

Alternatively, to start the slave manually refer to the following:

Edit the file /root/backup/restore/xtrabackup_binlog_info and note the file name and the
position:

mariadb-bin.000014 7473

On the master server of the main cluster - where the backup was created - run the following
command:

mysql -uroot -p -e "SELECT BINLOG_GTID_POS('mariadb-bin.000014', 7473)"

Copyright © Inverse inc. 7. Layer 3 clusters 37

 +---------------------------------------------+
| BINLOG_GTID_POS('mariadb-bin.000014', 7473) |
+---------------------------------------------+
| 22-2-10459 |
+---------------------------------------------+

mysql -uroot -p
MariaDB [(none)]> GRANT REPLICATION SLAVE ON *.* TO 'pfcluster'@'%';
MariaDB [(none)]> FLUSH PRIVILEGES;

On the remote site master server run the following MySQL command as root:

SET GLOBAL gtid_slave_pos = '22-2-10459';

CHANGE MASTER TO MASTER_HOST='192.168.1.11', MASTER_PORT=3306,
MASTER_USER='pfcluster', MASTER_PASSWORD='clusterpf',
MASTER_USE_GTID=slave_pos;
START SLAVE;

The replication MASTER_USER and MASTER_PASSWORD can be found in the main sites pf.conf.
The MASTER_HOST is the ip address of the master server on the main site - where the backup
was created. Do not use the VIP.

At the end it you want to check the status of the slave server for debug purposes you can run
the follwing command:

SHOW SLAVE STATUS;

Copyright © Inverse inc. 7. Layer 3 clusters 38

8. Advanced configuration

8.1. Removing a server from the cluster

Removing a server from the cluster requires a restart of the PacketFence service
NOTE
on all nodes.

First, you will need to stop PacketFence on your server and put it offline:

/usr/local/pf/bin/pfcmd service pf stop

shutdown -h now

Then you need to remove all the configuration associated to the server from
/usr/local/pf/conf/cluster.conf on one of the remaining nodes. Configuration for a server is
always prefixed by the server’s hostname.

Once you have removed the configuration, you need to reload it and synchronize it with the
remaining nodes in the cluster.

# /usr/local/pf/bin/cluster/sync --as-master
# /usr/local/pf/bin/pfcmd configreload hard

Now restart PacketFence on all the servers so that the removed node is not part of the clustering
configuration.

Note that if you remove a node and end up having an even number of servers, you will get
unexpected behaviors in MariaDB. You should always aim to have an odd number of servers at all
time in your cluster.

8.2. Resynchronizing the configuration manually

If you did a manual change in a configuration file, an additional step is now needed.

In order to be sure the configuration is properly synced on all nodes, you will need to enter this
command on the previously selected master node.

# /usr/local/pf/bin/cluster/sync --as-master

8.3. Adding files to the synchronization

In the event that you do modifications to non-synchronized files like switch modules, files in
raddb/, etc, you can add those files to be synchronized when using

Copyright © Inverse inc. 8. Advanced configuration 39

 /usr/local/pf/bin/cluster/sync.

On one of the nodes, create /usr/local/pf/conf/cluster-files.txt

Add the additional files one per line in this file. We advise you add this file to the synchronization
too.

Example :

/usr/local/pf/conf/cluster-files.txt
/usr/local/pf/raddb/modules/mschap

8.4. HAProxy dashboard

You have the possibility to configure the HAProxy dashboard on each node which will give you
statistics about the current state of your cluster.

Configuration is done in /usr/local/pf/conf/haproxy-portal.conf:

listen stats
bind %%management_ip%%:1025
mode http
timeout connect 10s
timeout client 1m
timeout server 1m
stats enable
stats uri /stats
stats realm HAProxy\ Statistics
stats auth admin:packetfence

We strongly advise you change the username and password to something else
NOTE than admin/packetfence although access to this dashboard doesn’t compromise
the server.

Next, uncomment the following line from /usr/local/pf/conf/iptables.conf

If you’re upgrading from a version prior to 5.0, the line may not be there. Add
CAUTION
it close to the other management rules:

-A input-management-if --protocol tcp --match tcp --dport 1025 --jump ACCEPT

Now restart haproxy-portal and iptables in all nodes in order to complete the configuration:

# /usr/local/pf/bin/pfcmd service haproxy-portal restart

# /usr/local/pf/bin/pfcmd service iptables restart

You should now be able to connect to the dashboard on each node using following URL :

Copyright © Inverse inc. 8. Advanced configuration 40

 http://NODE_MANAGEMENT_IP:1025/stats

The same principle can be applied to haproxy-db with port 1026 in haproxy-
NOTE
db.conf

8.5. Configuration conflict handling

It is not recommended to perform configuration while one or more node of the
cluster is experiencing issues. Still, should that be the case, this section will
NOTE
explain the conflict resolution that will occur when the nodes will reattach
together.

When modifying the configuration through the administration interface, the configuration will be
automatically synchronized to all the nodes that are online. In the event that one or more nodes
cannot be updated, an error message will be displayed with affected nodes.

A scheduled check runs on the management server (controlled through

maintenance.cluster_check_interval) in order to validate if all servers are running the same
configuration version. When the failed node(s) will come back online, that scheduled check will
ensure that the new configuration is pushed on the new node(s). You can disable this check by
setting maintenance.cluster_check_interval to 0 and restarting pfcron. In that case, you will need
to manually resolve the conflict when the node(s) come back online by running
/usr/local/pf/bin/cluster/sync --as-master on the node you want to keep the configuration
of.

General facts about conflict resolution:

• If the configuration is not pushed to at least half of the servers of your cluster, when the
failed nodes will come back online, they will have quorum on the previous configuration and
the one they are running will be pushed to all the servers.
• In a two node cluster, the most recent configuration is always selected when resolving a
conflict.
• In a two node cluster, no decision is taken unless the peer server has its webservices available.

8.5.1. Going deeper in the conflict handling

The section below will explain with more details, the steps that are taken in order to take the
decision of which server should be declared as the master when one or more servers have
conflicting configuration version.

The first step is to get the configuration version from each server through a webservice call.

The results are then organized by version identifier. Should all alive servers run the same version,
the state is considered as healthy and nothing happens.

Then, should there be more than one version identifier across the alive servers, the algorithm
validates that there are at least 2 servers configured in the cluster. If there aren’t, then the most
recent version is pushed on the peer node.

After that, the algorithm looks at which version is on the most servers. In the event that the dead
servers are in higher number than the alive ones, the most recent version is taken. Otherwise, the
version that is present on the most servers will be selected.

When pushing a version to the other servers, if the current server has the most recent version or

Copyright © Inverse inc. 8. Advanced configuration 41

 is part of the quorum (depending on which push strategy was defined above), then it will be the
one pushing the new configuration to the other servers. Otherwise, a webservice call is made to
one of the servers running the selected version so that it pushes its configuration to its peers.

Copyright © Inverse inc. 8. Advanced configuration 42

9. Additional Information

For more information, please consult the mailing archives or post your questions to it. For details,
see:

• packetfence-announce@lists.sourceforge.net: Public announcements (new releases, security

warnings etc.) regarding PacketFence
• packetfence-devel@lists.sourceforge.net: Discussion of PacketFence development
• packetfence-users@lists.sourceforge.net: User and usage discussions

Copyright © Inverse inc. 9. Additional Information 43

10. Commercial Support and Contact Information

For any questions or comments, do not hesitate to contact us by writing an email to:
support@inverse.ca.

Inverse (https://inverse.ca) offers professional services around PacketFence to help organizations

deploy the solution, customize, migrate versions or from another system, performance tuning or
aligning with best practices.

Hourly rates or support packages are offered to best suit your needs.

Please visit https://inverse.ca/ for details.

Copyright © Inverse inc. 10. Commercial Support and Contact Information 44

11. GNU Free Documentation License

Please refer to http://www.gnu.org/licenses/fdl-1.2.txt for the full license.

Copyright © Inverse inc. 11. GNU Free Documentation License 45

12. Appendix

12.1. Glossary
• 'Alive quorum': An alive quorum is when more than 50% of the servers of the cluster are
online and reachable on the network (pingable). This doesn’t imply they offer service, but only
that they are online on the network.
• 'Hard-shutdown': A hard shutdown is when a node or a service is stopped without being able
to go through a proper exit cleanup. This can occur in the case of a power outage, hard reset
of a server or kill -9 of a service.
• 'Management node/server': The first server of a PacketFence cluster as defined in
/usr/local/pf/conf/cluster.conf.
• 'Node': In the context of this document, a node is a member of the cluster while in other
PacketFence documents it may represent an endpoint.

12.2. Database via ProxySQL or haproxy-db

In PacketFence 12.0, proxysql became the default way for PacketFence services to obtain their
connection to a database member. ProxySQL has the ability to split reads and writes to different
members which offers greater performance and scalability.

If you suspect that using ProxySQL causes issues in your deployment, you can revert back to
using haproxy-db by changing database.port in conf/pf.conf to 3306.

Once that is changed on one of your cluster members, propagate your change using:

/usr/local/pf/bin/cluster/sync --as-master
/usr/local/pf/bin/pfcmd configreload hard

And restart PacketFence on all your cluster members:

/usr/local/pf/bin/pfcmd service pf restart

Additionally, you could change pfconfig’s configuration to use haproxy-db as well although its
usage of the database is extremelly light. Still, if you want to change it for pfconfig, edit
conf/pconfig.conf and change mysql.port to 3306. After doing this change, restart pfconfig
using systemctl restart packetfence-config. Note that this change must be done on all
cluster members.

12.3. IP addresses in a cluster environment

Copyright © Inverse inc. 12. Appendix 46

12.3.1. DHCP and DNS services
In registration and isolation networks, each cluster member acts as a DHCP server. DNS
configuration sent through DHCP contains physical IP address of each cluster member unless you
enabled the option 'pfdns on VIP only' in 'System configuration → Cluster'

12.3.2. SNMP clients

If you use SNMP in a cluster environment, you will need to allow physical IP addresses of all
cluster members to query your network devices (switches, WiFi controllers, etc.).

VIP address of the cluster doesn’t need to be allowed in your network devices.

12.3.3. Disconnect and Change-of-Authorization (CoA) packets

Disconnect and Change-of-Authorization packets are sent from VIP address of RADIUS load-
balancer. You only need to allow this IP address in your network devices.

12.4. Performing an upgrade on a cluster

NOTE This guide only covers upgrading from PacketFence 11.0.0 or above.

Performing a live upgrade on a PacketFence cluster is not a straightforward

CAUTION
operation and should be done meticulously.

In this procedure, the 3 nodes will be named A, B and C and they are in this order in
cluster.conf. When we referenced their hostnames, we speak about hostnames in
cluster.conf.

12.4.1. Backups
Re-importable backups will be taken during the upgrade process. We highly encourage you to
perform snapshots of all the virtual machines prior to the upgrade if possible.

12.4.2. Disabling the auto-correction of configuration

The PacketFence clustering stack has a mechanism that allows configuration conflicts to be
handled accross the servers. This will come in conflict with your upgrade, so you should disable it.

In order to do so, go in Configuration→System Configuration→Maintenance and disable the Cluster

Check task.

Once this is done, restart pfcron on all nodes using:

/usr/local/pf/bin/pfcmd service pfcron restart

12.4.3. Disabling galera-autofix

You should disable the galera-autofix service in the configuration to disable the automated
resolution of cluster issues during the upgrade.

Copyright © Inverse inc. 12. Appendix 47

 In order to do so, go in Configuration→System Configuration→Services and disable the galera-
autofix service.

Once this is done, stop galera-autofix service on all nodes using:

/usr/local/pf/bin/pfcmd service galera-autofix updatesystemd

/usr/local/pf/bin/pfcmd service galera-autofix stop

12.4.4. Detaching and upgrading node C

In order to be able to work on node C, we first need to stop all the PacketFence application
services on it:

/usr/local/pf/bin/pfcmd service pf stop

packetfence-config should stay started in order to run

IMPORTANT
/usr/local/pf/bin/cluster/node commands.

In the next following steps, you will be upgrading PacketFence on node C.

Detach node C from the cluster

First, we need to tell A and B to ignore C in their cluster configuration. In order to do so, execute
the following command on A and B while changing node-C-hostname with the actual hostname of
node C:

/usr/local/pf/bin/cluster/node node-C-hostname disable

Once this is done proceed to restart the following services on nodes A and B one at a time. This
will cause service failure during the restart on node A

/usr/local/pf/bin/pfcmd service radiusd restart

/usr/local/pf/bin/pfcmd service pfdhcplistener restart
/usr/local/pf/bin/pfcmd service haproxy-admin restart
/usr/local/pf/bin/pfcmd service haproxy-db restart
/usr/local/pf/bin/pfcmd service proxysql restart
/usr/local/pf/bin/pfcmd service haproxy-portal restart
/usr/local/pf/bin/pfcmd service keepalived restart

Then, we should tell C to ignore A and B in their cluster configuration. In order to do so, execute
the following commands on node C while changing node-A-hostname and node-B-hostname by
the hostname of nodes A and B respectively.

/usr/local/pf/bin/cluster/node node-A-hostname disable

/usr/local/pf/bin/cluster/node node-B-hostname disable

Copyright © Inverse inc. 12. Appendix 48

 Now restart packetfence-mariadb on node C:

systemctl restart packetfence-mariadb

From this moment on, you will lose the configuration changes and data changes
NOTE
that occur on nodes A and B.

The commands above will make sure that nodes A and B will not be forwarding requests to C
even if it is alive. Same goes for C which won’t be sending traffic to A and B. This means A and B
will continue to have the same database informations while C will start to diverge from it when it
goes live. We’ll make sure to reconcile this data afterwards.

Upgrade node C

From that moment node C is in standalone for its database. We can proceed to update the
packages, configuration and database schema. In order to do so, apply the upgrade process
described here on node C only.

Check upgrade on node C

Prior to migrating the service on node C, it is advised to run a checkup of your configuration to
validate your upgrade. In order to do so, perform:

systemctl start packetfence-proxysql

/usr/local/pf/bin/pfcmd checkup

Review the checkup output to ensure no errors are shown. Any 'FATAL' error will prevent
PacketFence from starting up and should be dealt with immediately.

Stop services on nodes A and B

Next, stop all application services on node A and B:

• Stop PacketFence services:

/usr/local/pf/bin/pfcmd service pf stop

• Stop database:

systemctl stop packetfence-mariadb

packetfence-config should stay started in order to run

IMPORTANT
/usr/local/pf/bin/cluster/node commands.

Start service on node C

Now, start the application service on node C using the instructions provided in Restart
PacketFence services section.

Copyright © Inverse inc. 12. Appendix 49

12.4.5. Validate migration
You should now have full service on node C and should validate that all functionnalities are
working as expected. Once you continue past this point, there will be no way to migrate back to
nodes A and B in case of issues other than to use the snapshots taken prior to the upgrade.

If all goes wrong

If your migration to node C goes wrong, you can fail back to nodes A and B by stopping all
services on node C and starting them on nodes A and B

On node C

systemctl stop packetfence-mariadb

/usr/local/pf/bin/pfcmd service pf stop

On nodes A and B

systemctl start packetfence-mariadb

/usr/local/pf/bin/pfcmd service pf start

Once you are feeling confident to try your failover to node C again, you can do the exact
opposite of the commands above to try your upgrade again.

If all goes well

If you are happy about the state of your upgrade on node C, you can move on to upgrading the
other nodes.

On node A

/usr/local/pf/bin/cluster/node node-B-hostname disable

On node B

/usr/local/pf/bin/cluster/node node-A-hostname disable

On nodes A and B

export UPGRADE_CLUSTER_SECONDARY=yes
systemctl restart packetfence-mariadb

Then, apply the upgrade process described here on nodes A and B.

It is important that you run the upgrade commands in the same shell you ran your
NOTE export so that the environment variable is properly taken into consideration when
the upgrade script executes.

Copyright © Inverse inc. 12. Appendix 50

Configuration synchronisation

You should now sync the configuration by running the following on nodes A and B

/usr/local/pf/bin/cluster/sync --from=192.168.1.5 --api-user=packet --api

-password=anotherMoreSecurePassword
/usr/local/pf/bin/pfcmd configreload hard

Where:

• 192.168.1.5 is the management IP of node C

• packet is the webservices username (Configuration→Webservices)
• anotherMoreSecurePassword is the webservices password (Configuration→Webservices)

12.4.6. Reintegrating nodes A and B

Optional step: Cleaning up data on node C

When you will re-establish a cluster using node C in the steps below, your environment will be
set in read-only mode for the duration of the database sync (which needs to be done from
scratch).

This can take from a few minutes to an hour depending on your database size.

We highly suggest you delete data from the following tables if you don’t need it:

• radius_audit_log: contains the data in Auditing→RADIUS Audit Logs

• ip4log_history: Archiving data for the IPv4 history
• ip4log_archive: Archiving data for the IPv4 history
• locationlog_history: Archiving data for the node location history

You can safely delete the data from all of these tables without affecting the functionnalities as
they are used for reporting and archiving purposes. Deleting the data from these tables can make
the sync process considerably faster.

In order to truncate a table:

mysql -u root -p pf
MariaDB> truncate TABLE_NAME;

Elect node C as database master

NOTE The steps in next sections will cause brief service disruptions

Now that all the members are ready to reintegrate the cluster, run the following commands on all
cluster members

/usr/local/pf/bin/cluster/node node-A-hostname enable

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 /usr/local/pf/bin/cluster/node node-B-hostname enable
/usr/local/pf/bin/cluster/node node-C-hostname enable

Now, stop packetfence-mariadb on node C, regenerate the MariaDB configuration and start it as
a new master:

systemctl stop packetfence-mariadb

/usr/local/pf/bin/pfcmd generatemariadbconfig
systemctl set-environment MARIADB_ARGS=--force-new-cluster
systemctl restart packetfence-mariadb

You should validate that you are able to connect to the MariaDB database even though it is in
read-only mode using the MariaDB command line:

mysql -u root -p pf -h localhost

If its not, make sure you check the MariaDB log (/usr/local/pf/logs/mariadb.log)

Sync nodes A and B

On each of the servers you want to discard the data from, stop packetfence-mariadb, you must
destroy all the data in /var/lib/mysql and start packetfence-mariadb so it resyncs its data from
scratch.

systemctl stop packetfence-mariadb

rm -fr /var/lib/mysql/*
systemctl start packetfence-mariadb

Should there be any issues during the sync, make sure you look into the MariaDB log
(/usr/local/pf/logs/mariadb.log)

Once both nodes have completely synced (try connecting to it using the MariaDB command line).
Once you have confirmed all members are joined to the MariaDB cluster, perform the following
on node C

systemctl stop packetfence-mariadb

systemctl unset-environment MARIADB_ARGS
systemctl start packetfence-mariadb

Start nodes A and B

You can now safely start PacketFence on nodes A and B using the instructions provided in Restart
PacketFence services section.

haproxy-admin service need to be restarted manually on both nodes after all services have been
restarted:

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 /usr/local/pf/bin/pfcmd service haproxy-admin restart

12.4.7. Restart node C

Now, you should restart PacketFence on node C using the instructions provided in Restart
PacketFence services section. So it becomes aware of its peers again.

You should now have full service on all 3 nodes using the latest version of PacketFence.

12.4.8. Reactivate the configuration conflict handling

Now that your cluster is back to a healthy state, you should reactivate the configuration conflict
resolution.

In order to do so, go in Configuration→System Configuration→Maintenance and re-enable the

Cluster Check task.

Once this is done, restart pfcron on all nodes using:

/usr/local/pf/bin/pfcmd service pfcron restart

12.4.9. Reactivate galera-autofix

You now need to reactivate and restart the galera-autofix service so that it’s aware that all the
members of the cluster are online again.

In order to do so, go in Configuration→System Configuration→Services and re-enable the galera-

autofix service.

Once this is done, restart galera-autofix service on all nodes using:

/usr/local/pf/bin/pfcmd service galera-autofix updatesystemd

/usr/local/pf/bin/pfcmd service galera-autofix restart

12.5. MariaDB Galera cluster troubleshooting

12.5.1. Maximum connections reached
In the event that one of the 3 servers reaches the maximum amount of connections (defaults to
1000), this will deadlock the Galera cluster synchronization. In order to resolve this, you should
first increase database_advanced.max_connections, then stop packetfence-mariadb on all 3
servers, and follow the steps in the section [_no_more_database_service] of this document. Note
that you can use any of the database servers as your source of truth.

12.5.2. Investigating further

The limit of 1000 connections is fairly high already so if you reached the maximum number of

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 connections, this might indicate an issue with your database cluster. If this issue happens often,
you should monitor the active connections and their associated queries to find out what is using
up your connections.

You can monitor the active TCP connections to MariaDB using this command and then
investigate the processes that are connected to it (last column):

# netstat -anlp | grep 3306

You can have an overview of all the current connections using the following MariaDB query:

MariaDB> select * from information_schema.processlist;

And if you would like to see only the connections with an active query:

MariaDB> select * from information_schema.processlist where Command!='Sleep';

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