Intra Report
Intra Report
2024
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At
ACKNOWLEDGMENT
I would like to express my sincere gratitude to Minebea Electronic Motor (M) SDN
BHD for providing me with the opportunity to complete my industrial training program
at their esteemed organization. I am deeply appreciative of the support, guidance, and
encouragement offered throughout my time here. Special thanks go to Madam Ruslina
Abu Yaziz, manager of the Process and Product Quality Assurance (PPQA) for their
invaluable mentorship and expertise, which greatly contributed to my understanding of
Minebea standard processes that are implemented and followed by projects and
departments.
I would also like to acknowledge the entire PPQA and Quality Control (QC) team
for their collaboration and willingness to share their knowledge. Their professionalism
and support have greatly enriched my learning experience.
Additionally, I am grateful to Ts. Ahmad Firdaus bin Ahmad Zaidi for taking the
time to review my work, providing constructive feedback, and encouraging me to grow
professionally.
Thank you all for helping to make my industrial training a productive and fulfilling
experience.
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ABSTRAK
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ABSTRACT
This report documents the industrial training experience at Minebea Electronics Motor
(M) Sdn. Bhd., a subsidiary of MinebeaMitsumi Inc., located in Sungai Petani, Kedah,
Malaysia. The training focused on hands-on exposure to the company’s production
processes and quality assurance practices, specifically within the Process and Product
Quality Assurance (PPQA) department and the Press 1 division responsible for armature
core assembly. Key activities included monitoring production, conducting quality
inspections, and ensuring alignment with established quality standards. Multiple types of
motor model are being introduced, for example, MN36 Electronic Parking Brake (EPB),
Pan14, and SA/SE/SU/18/24/30 series. As well as the uses of equipment to make the
quality checks the parts Through projects in the PPQA department, the training
emphasized the role of automation and data analysis in reducing production variability
and enhancing product consistency. Additionally, tasks related to the armature core
assembly provided insights into how rigorous quality control measures impact the
reliability and efficiency of final products. This experience bridged academic knowledge
with practical applications, enhancing technical skills and understanding of quality
management in a manufacturing environment. The report concludes with
recommendations for future improvements in PPQA processes to support operational
excellence at Minebea Electronics Motor.
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TABLE OF CONTENTS
ACKNOWLEDGMENT iii
ABSTRAK vi
ABSTRACT vii
LIST OF TABLES xi
CHAPTER 1 INTRODUCTION 11
1.1 Introduction of Industrial Training 11
1.2 Industrial Training Objectives 11
1.3 Name of the Company 12
1.3.1 Head Company 12
1.3.2 Internship Company 12
1.4 Address of the Company 12
1.5 Company Logo 12
1.6 Overview of Minebea Electronics Motor (M) Sdn. Bhd. 12
1.7 Background History of MinebeaMitsumi and 13
Minebea Electronics Motor (M)
1.8 Company Vision and Objectives 13
1.9 Department Assigned by the Company 14
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CHAPTER 2 15
2.1 Introduction 15
2.4.1 5S Program 18
3.1 Introduction 41
3.2 Discussion 41
3.3 Recommendations 43
CHAPTER 4 CONCLUSION 44
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REFERENCES 45
APPENDICES 46
Appendix A 46
Appendix B 47
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LIST OF TABLES
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LIST OF FIGURES
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CHAPTER 1
INTRODUCTION
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MinebeaMitsumi, Inc.
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Figure 1.7: The location of other Minebea’s plants and sale offices
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The production facility in Sungai Petani underscores the importance of both local
and international market demands, aiming to support various industries with reliable,
high-quality motor solutions. By remaining agile in an evolving market, Minebea
Electronics Motor Malaysia reinforces its status as a leading motor producer in the Asia-
Pacific region.
Figure 1.8: Real life picture of Minebea Electronics Motor (M) plant
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CHAPTER 2
2.1 Introduction
Working hours refer to the specific times during which an employee is expected
to perform their job duties. This period typically includes a set start and end time each
day, with scheduled breaks in between, such as lunch.
The table below shows the working hours for different type of groups in Minebea
on regular working day.
Group Working Hours Break 1 Break 2 Break 3
Group 1 7.45 am - 10.30-11.00 am 2.30-3.00 pm
Group 2 - - 11.30-12.00 pm 3.00-3.30 pm
Group 3 5.45 pm 9.45-10.00 am 12.30-1.00 pm 3.25-3.40 pm
Table 2.2.1: Schedule between 3 Groups for normal working days
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However, there is a difference in break time for Friday for each group. This is
because of Friday praying that must be attended by Muslim employees. Below shows the
table for the Friday schedule for each group.
Group Working Hours Break 1 Break 2
Group 1 7.45 am 9.20-9.40 am 12.50-2.30 pm
Group 2 - 9.50-10.10 am /
Group 3 5.45 pm 10.20-10.40 am 1.05-2.45 pm
Table 2.2.2: Schedule between 3 Groups for Friday
Minebea also offers overtime (OT) payment to the trainee. For 1 hour of OT work,
Minebea will pay RM4. And the payment during the off and rest day are increased to
RM38 instead of usual RM30 for degree trainee.
The summary of logbook is an essential aspect for the report to show the timeline
and assignments that has been given to the student. This section will be act as an overview
for the report of what the student has learned during the internship.
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2.4.1 5S Program
One of the best examples for the regulation in Minebea is that it focuses the 5S
program that has been execute for decades in Japanese workplace. The 5S system is a
workplace organization method used in Japanese industries to improve efficiency and
maintain a clean, organized environment. The 5S stands for:
i. Seiri (Sort): Remove unnecessary items from the workspace, keeping only
what’s needed.
ii. Seiton (Set in Order): Arrange tools and materials in an organized way for
easy access.
iii. Seiso (Shine): Keep the workspace clean by regularly cleaning and
maintaining equipment.
iv. Seiketsu (Standardize): Establish standard practices to maintain the first
three S's consistently.
v. Shitsuke (Sustain): Make 5S a long-term habit through regular practice
and discipline.
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This system helps reduce waste, improve productivity, and create a safer, more
efficient workplace. Employees are required to do these 5S at the end of every shift and
every Friday morning. The activities include sweeping the floor, dusting the cabinets, and
wiping tables and mirror within the department vicinity.
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Each of these machines will have at least one machine keeper that will
observe and be on look out in case of error. The machine keeper will also do
quality checking of their own as a precaution after running the machine for a
certain amount of time. Once the parts had been produced to a certain degree, the
product will be package and either sent to the production line of the company or
be shipped out to other countries that operates similar like how Minebea
Electronics Motor (M). For example, the country that accept these products are
Thailand, Cambodia, and India branches.
During the internship, the main working inspection that were given are
mainly base on the armature core. There are lots of products and model that need
to be considered even if its within one aspect of the motor. Example of the
products that mainly in production are EPB, Pan14, PWN10, SA/SE/SU/18/24/30
and multiple more.
Each of these models will be assemble with Press 2 parts to create motor
that will be sold globally.
ii. Press 2
As for the Press 2 side, it is mainly focusing on mould-able parts of the
motor. Press 2 uses plastic base to mould the bracket, U-spring, commutator
base, insulators, magnet holder and other more. However, due to limitation of
time, these parts had only been introduced and learned for a short amount of
time.
Thus, by explaining each type of branches and which parts are being made from
Press 1 and Press 2, it gives a better understanding regarding the importance of the
separation of these branches. One reason the decision to make it into 2 press sites is to
allow more freedom and more make it more organizable. Few figures below show the
parts and product from each press.
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Figure 2.6.2: (a) EPB Armature Core being tested for its internal dimension (ID)
Figure 2.6.2: (c) One of the armature core’s model which is being compared to a finger
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Figure 2.6.2: (d) Bracket from Press 2 being analysed under Keyence machine
This section will touch upon the equipment that were used during the internship.
There are various types of equipment that were learned during the internship. With
enough guidance from other co-workers and supervisors, the equipment that were used
running smoothly throughout the internship days.
The equipment used for measuring the model has its own expiry date. The expiry
date is determined by the PPQA employee base on the calibration lifetime. Once the
equipment has expired, the PPQA employee will sent the old equipment to the industrial
maintenance (IM) department for them to readjust and calibrate to its original position.
However, if an error or the equipment is faulty, the equipment will be scrapped and a new
equipment will be ordered to replace the old one. If the equipment has been calibrated, a
new expiry date will be given to the equipment by the PPQA department. The lifespan of
the equipment is 6 months once it has been calibrated. Figures below shows that a green
sticker containing the date of the equipment are pasted on the equipment for the employee
to see the equipment.
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Figure 2.7: (a) Shows the box full of jigs for measuring frame for PWN10A model
Figure 2.7: (b) shows side by side of two types of measuring jig different in lengths
Figures 2.7: (c) Expiry date are visible from the equipment above
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The equipment used for each quality check are manually, semi-automatically, and
automatically operated by the employee. By grouping the equipment in each of this
category, it is much easier to approach on how to take into consideration of which
equipment that can be combine or improve for a better production in regard of quality
checking.
2.7.1 Manually operated equipment
Manually operated equipment requires direct physical input from the user
to function, often relying on levers, buttons, or cranks to control and perform
tasks. That means the employee must fully interact with the equipment itself to
get the measurement needed for quality check.
Majority of the equipment that are used in PPQA are a manually operated
equipment. For example, almost all the items that are required to check for
armature core uses Caliper, Micrometer, Pin/Plug Gauge, Push/Pull Gauge, and
Digimatic Indicator. Some of these equipment will be shared among employees
and other departments for their own purpose. Each model will either have
additional items that are required to be checked.
The pic tester figure below is mainly used to measure the shaft deflection
on the samples that has been collected. There will be specification of minimum
and maximum amount of required to be in order to determine the sample is a
defect product. In the figure, a push/pull gauge can be identified. The equipment
is used to measure the strength of the insert core. The equipment in the figure is
specifically to measure EPB.
The equipment that are shown in the figure below is a calliper. The calliper
is also manually operated where the user has to manually give and input and get
the output of the measurement. The figure below shows the calliper measuring the
armature core outer dimension, using flat jig as a medium, to reduce any possible
error in measuring the model.
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Microscope is used to see any visual defect and any micro-defect that can
not be seen by the naked eye. Visual defect such as dentation, scratches, and
foreign object will be reflected by the lighting. Meanwhile, micro-defect such as
burr, peeling and excessive oil can be seen using the microscope. If any of the
defect had been seen by employee, it is required to scrap the current sample batch
and take a new one. If there is still a visible defect, the machine will be stopped
and be under maintenance. Figure shown below is the microscope that has been
used in PPQA department. The microscope, similar with the other equipment, will
be shared among employees.
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The pic tester, as mentioned before, will measure the deflection of the
shaft. In this case, the shaft is the metal rod that is positioned in the middle of the
armature. Once the shaft had been inserted into the pressed core, there will be
slight deviation to the original shaft. This, multiplied with the position of internal
dimension of the core deviated to one another, will increase the deflection of the
shaft. Thus, disrupting the rotational speed, torque and frequency of the motor. In
a large scale, this will cause a lot of losses especially the distrust of customer and
for the shareholder. Hence, this is one of the reasons why PPQA are established
and the problem that PPQA need to solve.
One of the other equipment that is used to check the diameter of internal
dimension is pin/plug gauge. This gauge is in the shape of shaft and base on its
diameter, will check the fitness of each model’s ID. There are two measurements
needed to be filled in the check sheet, which is, the loose (GO) and the tight
(STOP) measurement. These pin/plug gauge came with different set of sizes from
two to four decimal numbers. Base on the required size of the EPB model, the
figure shows the best gauge for the EPB. However, once the pin has been inserted
to the core, the core will be discarded to avoid mistake in sampling.
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With the example and figure above backing the uses of manually operated
equipment, the overview of PPQA equipment regarding the type of equipment.
This section will be useful for the discussion and improvement that can be made
regarding the quality check and the speed of it.
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Figure 2.7.2.: (a) Tension Machine use to check the strength of armature
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Besides that, the uses of high accuracy CCD Micrometer are also
considered to be one of the semi-automatic equipment. This equipment measures
the dark part on the light display once the shaft has been placed onto it. This
measurement will be in diameter and the position for the shaft to be measured is
on both side on the end of the shaft and one in the middle of the shaft. This part is
manually positioned by the user.
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Figure 2.7.3: (a) Shows the Keyence Machine measuring armature core deflection
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Figure 2.7.3: (b) Keyence machine measuring the shearing angle of the EPB armature
Figure 2.7.3: (c) Keyence Machine in home page and measuring EPB bracket
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Quality assurance for the armature core assembly focuses on several critical areas,
including lamination alignment, winding accuracy, and insulation integrity. PPQA
oversees these aspects by collecting samples and by following the part production quality
assurance check sheet. These are implemented throughout the assembly process to detect
any misalignment, imbalanced winding, or insulation weaknesses or any defects or
deviations from specifications can lead to performance issues such as vibration, noise, or
overheating, which would compromise the motor’s lifespan and efficiency. By enforcing
rigorous testing and quality control protocols, PPQA ensures that the armature core meets
operational standards and customer requirements.
For better communication between the two division, PPQA also works with Press
1 to gather and analyze data on assembly performance, allowing for trend analysis and
continuous improvement. This collaboration helps identify areas where automated
inspection tools or additional training could enhance quality consistency. By leveraging
both real-time inspections and data analysis, PPQA supports Press 1 in reducing defect
rates, optimizing the assembly process, and ensuring that every armature core meets
Minebea’s high standards for durability and performance.
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3.1 Introduction
The following section provides an analysis of current practices within the PPQA
department at Minebea. This discussion identifies the key areas for improvement to
enhance the effectiveness and efficiency of PPQA operations. Building on the company’s
commitment to high-quality manufacturing, the recommendations are outlined to address
challenges related to automation, data management, employee training, and cross-
departmental collaboration. By implementing these strategies, can further strengthen its
quality assurance processes, reduce inefficiencies, and uphold the rigorous quality
standards expected by both the company and its global clientele.
3.2 Discussion
The PPQA department at Minebea, plays a pivotal role in ensuring that the
company's products meet the best of quality standards. As part of MinebeaMitsumi, Inc.,
the PPQA department is held to high standards, particularly in precision and reliability,
which are essential for the manufacturing of motors and electronic components used
globally.
However, there are several areas where improvements could enhance the
department's efficiency, accuracy, and adaptability to meet increasing market demands.
One key area of improvement is automation in quality control processes. While Minebea
has invested in advanced technology, further integration of automated inspection systems,
such as Keyence machines, could enhance the consistency of product checks and reduce
the time needed for manual inspections. Keyence machines, with their advanced
measurement and defect detection capabilities, can streamline quality assurance by
providing precise, real-time data on product dimensions and consistency. This automation
would allow operators to focus on higher-level tasks, thereby improving productivity
while maintaining quality standards.
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Another area for improvement is data integration and analysis. Currently, the
PPQA department likely collects a vast amount of data on production quality, but it may
not be fully utilized for predictive analysis and continuous improvement. Implementing
advanced analytics software or platforms for tracking and analyzing this data would
enable the department to identify trends, predict potential issues, and take proactive
measures to avoid defects. The strategy to utilizes software or platforms to track the defect
can also ease the workload of employee and PPQA team as well. This would be
particularly valuable in identifying recurrent quality issues and could facilitate improved
training for employees in quality-critical tasks.
Additionally, training and skill development for PPQA employees could further
enhance quality outcomes. Given the rapid advancements in technology and inspection
systems, staff training on the latest inspection equipment and data analysis tools is
essential. Regular workshops on quality control best practices, coupled with up-to-date
training on equipment such as automated inspection machines, would empower staff to
maximize their use of available technology. By introducing a new technology that capable
in reducing the burden the employees, this will make a good working environment for the
employees themselves. However, the employees must be given a full training in operating
the technologies itself. In this way, the PPQA department could build a workforce that is
adaptable and highly skilled, ensuring that the company maintains its reputation for
quality.
In summary, the analysis of the PPQA department at highlights several areas for
potential improvement to support the company’s commitment to quality and efficiency.
While the department operates with a strong foundation in quality assurance, there is an
opportunity to further enhance its processes through greater automation, advanced data
analysis, and targeted training programs. Implementing these changes would not only
reduce errors and increase productivity but also enable the PPQA department to respond
more proactively to quality issues. By focusing on these strategic improvements, Minebea
can uphold its high standards and contribute to the overall operational excellence that
MinebeaMitsumi Inc. values across its global operations.
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3.3 Recommendations
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CHAPTER 4 CONCLUSION
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REFERENCES
[2] Working at Minebea Electronics Motor (Malaysia) Sdn Bhd - company Profile &
Information. Working at Minebea Electronics Motor (Malaysia) Sdn Bhd - Company
Profile & Information - Ricebowl.my. (n.d.).
https://www.ricebowl.my/company/minebea-electronics-motor-malaysia-sdn-bhd
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APPENDICES
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