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    Navy

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    Jose Mari Boncodin Bornilla
    Arran V. Ramos is seeking a position that allows him to utilize his customer service, office support, and computer skills. He has over 5 years of work experience in customer service roles for various companies. His experience includes positions as a customer service representative, contact officer, and teller. He has also completed training programs in ISO awareness, counterfeit money detection, and English.

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    Navy

    Uploaded by

    Jose Mari Boncodin Bornilla
    41 views2 pages
    Arran V. Ramos is seeking a position that allows him to utilize his customer service, office support, and computer skills. He has over 5 years of work experience in customer service roles for various companies. His experience includes positions as a customer service representative, contact officer, and teller. He has also completed training programs in ISO awareness, counterfeit money detection, and English.

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    Arran V. Ramos is seeking a position that allows him to utilize his customer service, office support, and computer skills. He has over 5 years of work experience in customer service roles for various companies. His experience includes positions as a customer service representative, contact officer, and teller. He has also completed training programs in ISO awareness, counterfeit money detection, and English.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    41 views2 pages

    Navy

    Uploaded by

    Jose Mari Boncodin Bornilla
    Arran V. Ramos is seeking a position that allows him to utilize his customer service, office support, and computer skills. He has over 5 years of work experience in customer service roles for various companies. His experience includes positions as a customer service representative, contact officer, and teller. He has also completed training programs in ISO awareness, counterfeit money detection, and English.

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    ARRAN V.

    RAMOS

    City Add.: FD-34, 4th 19th Street Villamor Airbase Pasay City Contact No.: 09168601537 E-Mail: solodiosbasta.arran@gmail.com
    CAREER OBJECTIVE To challenge myself in different work situations and to secure a position that allows me to contribute my customer service, office support, and computer skills. WORK EXPERIENCES

    JOB TITLE :CUSTOMER SERVICE REPRESENTATIVE DATE EMPLOYED :OCTOBER 24, 2011- JANUARY 1, 2012 COMPANY :NCO (RMH Teleservices Asia Pacific, Inc.)

    4th Floor Eugenio Lopez Jr. Communications Center Mother Ignacia St., Quezon City

    JOB SUMMARY: Respond to incoming customer service and technical inquiries by following techniques provided and approved by training KEY TASK RESPONSIBILITIES:
    Effectively handle incoming customer call/e-mail inquiries within established periods Track and report processes aimed at identifying specific service issues resulting in quick resolution of identified issues Deals and coordinates with co-agents, client callers and operations/production and team managers

    JOB TITLE :CONTACT OFFICER DATE EMPLOYED :FEBRUARY 21, 2011- AUGUST 8, 2011 COMPANY :HELICON TECHNOLOGY Unit 306 Lao Centre Bldg. 1000 Arnaiz Ave. Makati City, Philippines 1223 JOB SUMMARY: Passenger Service & Airline Flight Representative KEY TASK RESPONSIBILITIES: Answer customer queries Use proper telephone Etiquette at all times Ensure maintain Good image for the company

    JOB TITLE :TELLER DATE EMPLOYED :DECEMBER 1, 2009- JULY 22, 2010 COMPANY :ASIAN EXPRESS MONEY SERVICES CORP. Unit 204 Rufino Bldg., Ayala Ave., cor. Rufino St. Makati City, Philippines JOB SUMMARY: Responsible for manning and for attending to walk-in clients needs and inquiries. KEY TASK RESPONSIBILITIES: Assist in the buying and selling of foreign currencies to the customers/ clients. Ensures legitimacy of currencies being transacted in the branch. Responsible for safety and security of currencies, funds and other negotiable materials in the branch. Remits cash sales collection in accordance to procedures prescribed by top management. Performs other tasks as assigned by immediate manager. EDUCATIONAL BACKGROUND

    Lyceum of the Philippines University BS Business Administration Major in Management Intramuros, Manila College Santa Isabel College BS Business Administration Major in Human Resource Management #210 Taft Avenue, Manila Adamson University BS in Information Technology San Marcelino, Ermita Manila Immaculate Concepcion School for Boys Poblacion Malolos City, Bulacan Saint Martin de Porres Catholic School Poblacion Paombong, Bulacan

    2007- May 2009

    2006-2007

    2004-2005 2000- 2004 1998- 2000

    High School Elementary

    SKILLS Computer literate, can deal with Microsoft Word, Excel and PowerPoint Can speak English fluently Have good people relation skills and can express good leadership in a certain project Can easily adopt to stressful environment Hard working, Trustworthy, Honest AFFILIATIONS Year/ Date: Position: Organization: 2010- Present Chapter Head Youth for Christ: Community Based 2007- 2009 Member Youth for Christ: Campus Based 2007- 2008 Member Lyceum Business Club SEMINAR/s & Training ISO Awareness Training Cargohaus Bldg., Brgy. Vitalez, NAIA Complex, Paranaque City January 25, 2010 COUNTERFEIT MONEY DETECTION (In Philippine Peso, US Dollar & Third Currencies) G/F Mail and More Business Services, Inc. Convergys Bldg., Ayala Ave., Makati City November 15, 2009 ENGLISH CHATROOM (English Training) #339 Gomezville St., cor. Shaw Blvd. Mandaluyong City, Philippines January 5, 2009- February 6, 2009 On the Job Training Company : ZEST AIRWAYS, INC. Position : OFFICE ASSISTANT Venue : Delta Air Hangar, Domestic Road, Pasay City, Philippines Completion : May 25, 2009- August 5, 2009 PERSONAL DATA Birthplace : Manila, Philippines Birth Date : August 7, 1987 Height : 53 Weight : 102 lb. Civil Status : Single Language Spoken : English, Filipino, and possesses Good Conversational skill CHARACTER REFERRENCES NAME Ms. Tonie Ruvivar Ms. Julie Lopez Ms. Leoniza Alcala Ms. Alice David OCCUPATION Lead Agent Lead Agent Trading Specialist Professor COMPANY/INSTITUTION HELICON TECHNOLOGY HELICON TECHNOLOGY Asian Express Money Services Corp. Lyceum of the Philippines University CONTACT# Tel.No.09178140625 Tel.No.09055133233 Tel.No.09174047039 Tel.No.09227332045

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