Introduction to Organizational Behavior EMPLOYERS

 The top priorities of best employers are openness, integrity,

The study of organizations and those people who work for them comprises providing opportunities and supporting the growth and
organizational behavior. development of their employees.
EMPLOYEES
ENVIRONMENTAL FORCES REDESIGNING MANAGEMENT PRACTICES  The employees consider employers to be honest, open and fair,
pay more attention to their families’ situations, and their
1. Power of human resources physical and mental health.
 It is the capability to get things completed in the manner one wants 6. Technology
them to be done.  It is the process that transforms raw materials or intellectual capital
2. Globalization into products and services.
 It is the interconnections among nations in transportation, *Human Talent + Computer Technology
distribution, communication and economic networks. 7. Service economy
3. Multiculturalism  The field of service like transportation, communication, wholesale
 It is the huge assortment of differences produced by cultural trends and retail, finance, insurance, real estate and government is
like history, characteristics, economic conditions, personality growing.
characteristics, language, norms and more. 8. Teamwork
 It is already a law that five percent (5%) of all casual, emergency  provides better approach to quality goods and service
and contractual positions in the Department of Social Welfare and  makes people engaged and committed to the goals of the
Development; Health; Education, Culture and Sports; and other organization
government agencies, offices or corporations engaged in social  requires that individuals in the organization must work together
development are reserved for disabled persons. harmoniously
4. Rapidity of change
 It is the rate at which change occurs in technology, demographics, In order to continue advancing, organizations must attract, retain and
globalization and new products and services. recognize the significant role human assets have in the quest for competitive
 Part of criteria for selections of managers is understanding, advantage. Failure to cope and deal with these forces shall give room to job
accommodating and using change. The reduction of space and distance dissatisfaction, poor performance, poor morale, conflict, stress, poor
is the outcome of the technology. Service and information becomes judgment and a lot of unhealthy results.
valuable intangibles and growing in hasty speed.
5. Psychological contract
 It is the unwritten set of expectations of the employment relationship
which details what each party looks forward to give and receive.
 FOUNDATIONS AND BASIC ASSUMPTIONS OF ORGANIZATIONAL 5. Helps motivate people
BEHAVIOR 6. Makes better employer-employee relations
7. Teaches managers about consumer behavior
Organization 8. Makes managers expert in people skills
 It is a collection of individuals forming a synchronized system of
specialized activities for the rationale of realizing certain goals over CHALLENGES OF ORGANIZATIONAL BEHAVIOR
some extended period of time.
Organizational Behavior 1.Overpowering ethnic and cultural multiplicity among employees
 It is the field of study concerned with describing, understanding,  Because different employees have diverse beliefs, opinions and
predicting, and controlling individual and group human behavior in an ways of working, it can be challenging for employees to work jointly
organizational setting where they work. because of these differences.
 There are several concepts that revolve around the individual in 2. Finding ways to motivate employees as a way to improve
organizational behavior namely:  A few of the ways organizations improve productivity inside the
1. Uniqueness of an individual organization is to empower the employees.
2. A total person 3. Hiring the correct employees for the company
3. Attribution  Hiring the right employees for the organization is not only about
4. Ethics and dignity finding the people with the skills and knowledge that the position
5. Organizations as social systems necessitates, but also employees that match into organizational
 Individual behavior are governed by psychology which culture or can help to get better employee relations.
must be acceptable to the society. 4. Helping employees find the right work life balance
 Group behavior is ruled by sociology. Just as people have  Running a productive company, but also show its employees that it
psychological needs, they also have social roles and status. cares about them as well
 Two types of social systems
1. formal (official) social system ANCHORS OF ORGANIZATIONAL BEHAVIOR
2. informal social system
6. Mutuality of interest The following conceptual anchors represent the principles on which OB is
7. Holistic benefit developed and refined:

IMPORTANCE OF ORGANIZATIONAL BEHAVIOR 1. Multidisciplinary anchor

 The concept of OB has been developed from diversity of knowledge
Organizational Behavior can be beneficial in the following ways: of other fields not just from its own isolated research foundation.
1. Effective confronting  Understanding individual and personal behavior are contributed by
2. Organizational Behavior is a science psychology.
3. Enhances conviction  Knowledge of team dynamics and power came from sociology.
4. Improves perceptual skills
  The fields of communication, marketing and information systems
have some beneficial inputs also to OB.

2. Systematic research anchor

 It is critical that OB must be based on systematic research which
consists of forming research questions, data collection and
hypothesis testing. This result to evidence based management that
utilizes research evidence in decision-making.

3. Contingency anchor
 The field of OB recognizes that there is no single solution is best for
all situations.
 It is important that when confronted with a problem or
opportunity, understanding and diagnosing the situation and
choosing the appropriate strategy must be done.

4. Multi-levels of analysis anchor

 The study of OB concerns the individual, team and organization.
INDIVIDUAL
 Attribution
 Motivation
 Perception
 personality
 attitudes and values
TEAM
 team dynamics
 decision-making
 Power
 Politics
 conflict and leadership
ORGANIZATIONAL
 working relationships
 organizational interaction and working environment